92 of the
1,510 complaints filed about the Mercury Mystique
are about the glass, mirrors and wipers —
6% of everything owners reported.
The worst model year for it is 1996.
92
Complaints
6%
Share of all complaints
4
Crashes
4
Fires
Windows, Mirrors & Wipers complaints by model year
1998 MERCURY MYSTIQUE. ELECTRICAL SUB-HARNESS CONNECTOR PROBLEMS. *SMD THE CONSUMER STATED HE TOOK THE VEHICLE TO HIS MECHANIC, BECAUSE THE AC WASN'T COOLING PROPERLY AND THE VEHICLE WOULD OVER HEAT, WHILE IT WAS ON. THE VEHICLE HAS TWO FANS IN THE FRONT AND THEY FOUND THE COOLING FAN MELTED AND THE SUB-HARNESS CONNECTOR BURNED UP. IN ADDITION, THEY SHOWED THE CONSUMER THE PART OF THE SUB-HARNESS WITH THE INSULATION JUST FALLING OFF THE WIRE. THEY HAD TO REPLACED THE FAN MOTOR UNIT AND HAD TO SPLICE IN A FAN CONNECTOR AND WIRE INTO THE REST OF THE SUB-HARNESS, BECAUSE FOR SAID THE SUB-HARNESS WAS OBSOLETE AND NOT AVAILABLE. WHILE IT FUNCTIONS, THE CHECK ENGINE LIGHT HAS SINCE ILLUMINATED FOR A CAM SHAFT POSITION SENSOR, WHICH THE CONSUMER WAS INFORMED IT WAS RELATED TO THE SUB-HARNESS. ALSO, THE LOWER CONTROL ARMS, BALL JOINTS, FRONT STRUTS, REAR STRUTS AND REAR MOUNTS, NUMEROUS O2 SENSORS, RADIO ANTENNA, RACK AND PINION, DRIVERS SIDE POWER WINDOW AND SWITCH CONTROLLER WERE ALL REPLACED. THE ENGINE AND TRANSMISSION MOUNTS ALSO HAD TO BE REPLACED.
NHTSA complaint #10637913 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1998 MERCURY MYSTIQUE. THE CONTACT TOOK HER VEHICLE TO A MECHANIC BECAUSE THE BLOWER MOTOR RESISTOR FAILED. THE MECHANIC STATED THAT HER FUSE BOX MELTED, WHICH CAUSED THE BLOWER MOTOR TO FAIL. SHE CALLED THE MANUFACTURER AND A REPRESENTATIVE STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 01V230000 (ELECTRICAL SYSTEM), ALTHOUGH THE FAILURES WERE IDENTICAL. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. SHE IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 114,708.
NHTSA complaint #10229723 — an unverified report by a vehicle owner.
DASH HAS PEELED BACK BY WINDSHIELD, DEFROSTER SECTION POPPED OUT, AS TIME PROGRESSES THE DASH KEEPS PEELING BACK/RAISING UP...EVENTUALLY, IT WILL BE TOO HIGH TO SEE OVER. (I AM SHORT STATURE).
NHTSA complaint #10224364 — an unverified report by a vehicle owner.
I HAVE HAD NUMEROUS FRONT END PROBLEMS. I HAVE HAD TO REPLACE FRONT TIE RODS TWICE IN A YEAR AND A HALF. HAVING PROBLEMS WITH STRUTS .CONTROL ARM BUSHINGS NEED TO CHANGED. ALSO STABILIZERS LINKAGE HAD TO BE CHANGED. HAVE ALSO PUT NEW BALL JOINTS IN.
NHTSA complaint #10207384 — an unverified report by a vehicle owner.
MY 1999 MERCURY MYSTIQUES DASH BOARD HAS COMPLETELY WARPED. IT HAS RENDERED THE DEFROSTER USELESS. I WAS NOT INFORMED OF ANY RECALL FOR THE DEFECT. I NOW UNDERSTAND THAT THE LINCOLN/MERCURY COMPANY DID ACKNOWLEDGE A DEFECT IN THE DASHBOARDS. WHAT REMEDY CAN I EXPECT ?
NHTSA complaint #10197655 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1998 MERCURY MYSTIQUE. THE VEHICLE'S HEATER BLOWER FAILED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER TWICE CONCERNING THE BLOWER ,AND THE CONNECTOR ON THE HEATER BLOWER CABLE WAS REPLACED. TWO DIFFERENT DEALERS TOLD THE CONTACT THAT THIS VEHICLEWAS EXCLUDED FROM RECALL # 01V230000. THE CURRENT AND FAILURE MILEAGE WERE 102,000.
NHTSA complaint #10186816 — an unverified report by a vehicle owner.
I OWN A 1999 MERCURY MYSTIQUE. THE DASHBOARD HAS COME LOOSE AND WARPED SIGNIFICANTLY NEAR THE WINDSHIELD. THE PLASTIC PIECE THAT SURROUNDS THE DEFROST VENT HAS BROKEN. THE DEFROSTER NO LONGER WORKS SUFFICIENTLY DUE TO THE WARPED DASHBOARD BEING IN THE WAY. THE LOCAL DEALER TOLD ME THEY COULD FIX IT AT WHAT TO ME IS A SIGNIFICANT COST. I CANNOT AFFORD THIS AND IT IS OBVIOUSLY A DEFECT IN THE VEHICLE.
NHTSA complaint #10184901 — an unverified report by a vehicle owner.
SEE NHTSA ACTION NUMBER : DP06004. COMPLAINANT VEHICLE (MERCURY MYSTIQUE 1999) EXHIBITS THE IDENTICAL CONDITIONS. COMPLAINANT ATTEMPTED TO RECEIVE REPAIRS FROM AN AUTHORIZED MERCURY DEALER IN 2002, WAS (A) NOT TOLD OF ANY EXISTING FORD CAMPAIGN INVOLVING THE SUBJECT MATTER; AND (B) WAS TOLD THAT NOTHING COULD BE DONE FOR LESS THAN MULTIPLE THOUSANDS OF DOLLARS. SINCE THAT TIME, THE WARPAGE HAS WORSENED TO THE POINT WHERE THE GRILL FOR THE DEFROSTER WILL NO LONGER STAY IN PLACE, AND DEFROSTER PERFORMANCE TO THE DRIVER'S SIDE IS SEVERELY UNDERMINED DUE TO UNCONTROLLED AIRFLOW THROUGH THE OPENING TO THE DEFROSTER BLOWER.
NHTSA complaint #10181509 — an unverified report by a vehicle owner.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN 99V103000 CONCERNING THE EXTERIOR LIGHTING.: HEADLIGHTS. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO VIN. NO REPAIRS HAVE BEEN MADE DUE TO THE EXPENSE. *AK UPDATED 01/19/06.
NHTSA complaint #10145966 — an unverified report by a vehicle owner.
DT: THE DOOR LATCH ON DRIVER'S SIDE WOULD NOT SHUT, HAD TO GO TO JUNK YARD TO GET A PART AND PUT IT IN. THIS HAPPENED ON AUGUST 20, 2005. CONSUMER BRUISED HAND TRYING TO GET THE DOWN SHUT. THERE WAS CLICKING NOISE IN THE PANEL ON THE DRIVER'S SIDE THAT CONTROLS THE POWER WINDOWS. ALSO, THE KEY GOT HOT IN THE IGNITION.
NHTSA complaint #10133888 — an unverified report by a vehicle owner.
NO TURN SIGNALS, ONE BRAKE LIGHT AND TAIL LIGHT, ONE HEADLIGHT ON DRIVER SIDE. REPLACED ALL BULBS STILL NO LIGHTS. RELAY ON DRIVER'S SIDE WINDOW WENT OUT. TIRES WEAR CONSTANTLY. TAIL LIGHTS FLOOD AS DOES FRONT FLOORBOARD MUST PARK CAR FLAT WHEN IT RAINS TO KEEP FROM BEING FLOODED OUT OF CAR. SUNROOF MOTOR SHOT. HAD RECALL ON HEATER DONE AND NOW WHEN IT RAINS I HAVE PROBLEMS WITH HEATER. REPLACED SENORS AND CHECK ENGINE LIGHT STILL ON. CAR HAS BEEN STUCK IN PARK BEFORE HAD TO HAVE MECHANIC COME TO HOUSE TO FIX. MUST REPACE ROTORS ON CAR @ EVERY 6 MONTHS. CAR MAKES A CLICKING NOISE IN THE DASH ( NO IDEA WHAT THAT IS) HEADLIGHTS ARE FOGGY AS WELL. CAR IS COSTING US A FORTUNE. WHEN I ASKED THE DEALERSHIP TO FIX ALL THE RECALLS THEY TOLD ME THE TIME HAD RUN OUT AND SORRY.
NHTSA complaint #10102487 — an unverified report by a vehicle owner.
WELL OVER THE PERIOD OF THREE YEARS MY DASH BOARD HAS BEEN WORKING FINE UNTIL THIS SUMMER WHEN IT BEGAN TO MALFUCTION AND WARP. SOON AFTER MY GRILL FOR MY DEFROSTER POPPED OUT OF THE DASHBOARD AND AND BEGAN TO IMPROPERY DEFROST MY WINDSHIELD MAKING IT VERY DIFFICULT TO DRIVE. I RECIVED A NOTIFICATION JUST AFTER I PRUCHASED MY CAR ABOUT A DEFECT IN THE UNIT BUT NO RECALL WAS ISSUED SO THE TIME OF REPLACEMENT HAD EXPIRED AND NOTHING IS GOING TO BE DONE BECAUSE FORD REFUSES TO PAY FOR THE PARTS.
NHTSA complaint #10086931 — an unverified report by a vehicle owner.
CONTINUOUS PROBLEMS WITH THE DRIVERS SIDE WINDOW CONTROL PANEL CORRODING AND THE WINDOW NOT OPERATING. I HAVE REPLACED JUST ABOUT EVERY PART POSSIBLE AND THE WINDOW STILL DOESN'T WORK.
NHTSA complaint #10069290 — an unverified report by a vehicle owner.
I REPLACED THE ALTERNATOR LAST SUMMER AND I HAD TO REPLACE IT AGAIN THIS SUMMER. I HAD TO REPLACE MY TAIL LIGHTS TWICE THE BRAKES IS ALWAYS GIVING ME PROBLEMS. THE WINDOW ON THE DRIVERS SIDE DOESNT ROLL DOWN. WHEN IT RAIN THE FLOORS GET WET. I HAVE A HARD TIME PUTTING IT INTO GEAR AND TAKING IT OUT OF GEAR. IT STALLS TO CUT ON AND DRIVES REALLY ROUGH.I HAD TO REPLACE THE TIRES NUMEROUS TIMES.THE SPEEDOMETER WENT OUT AND THE TEMPERTURE GAUGE AS WELL.THE AC DOSENT WORK AND IT TAKES A WHILE FOR THE HEAT TO WARM UP CAR.SOMETHING NEED TO BE DONE ABOUT THIS.
NHTSA complaint #10070271 — an unverified report by a vehicle owner.
THE DASH BOARD OF MY 1999 MERCURY MISTIQUE IS WARPING TO THE POINT THAT MY FORWARD VISIBILITY IS OBSTRUCTED AND THE DEFROSTERS CANNOT EFFECTIVELY CLEAR THE WINDSHIELD.
NHTSA complaint #10061829 — an unverified report by a vehicle owner.
HEATER DID NOT WORK PROPERLY. VEHICLE WAS TAKEN TO DEALER, AND THE BLOWER SWITCH WAS REPLACED. ALSO, CONSUMER HEARD A LOUD SQUEALING SOUND WHEN DEPRESSING THE BRAKES. ROTORS WERE REPLACED ON BOTH SIDES OF THE VEHICLE. THE DASHBOARD BEGAN TO RISE UP FROM THE DASHBOARD MOUNT. DEALER HAD NOT YET RESOLVED THE DASHBOARD PROBLEM. MANUFACTURER WOULD BE INFORMED OF THE MYRIAD OF PROBLEMS CONSUMER WAS HAVING.
NHTSA complaint #10044119 — an unverified report by a vehicle owner.
DASHBOARD IS SEPARATING FROM STRUCTURE AND RAISING UPWARDS IN FRONT OF THE WINDSHIELD. AS A RESULT, DEFROSTER IS NOT FUNCTIONING PROPERLY, AND WINDOWS ARE NOT BEING CLEARED.
NHTSA complaint #10042040 — an unverified report by a vehicle owner.