Owners have filed 105 complaints
about the 2002 Mini Cooper S with NHTSA between 2006 and 2025.
The largest single group is the steering.
Across this model's run it ranks 7 of 15 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 37
Against the median year of the Mini Cooper S. 50 means typical for this
model; 100 means roughly double.
Severity — 79
15.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 19
11% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
11.1%
10,000 – 24,999 miles
22.2%
25,000 – 49,999 miles
1415.4%
50,000 – 74,999 miles
2628.6%
75,000 – 99,999 miles
2729.7%
100,000 – 149,999 miles
2022.0%
150,000+ miles
11.1%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 2006peak 6Jan 2025
NHTSA investigations into the 2002 Mini Cooper S
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA11005Opened 4 May 2011Closed 5 Jan 2016STEERING
Loss of power steering assist
The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pres...
EA07011Opened 14 Aug 2007Closed 13 Aug 2008STEERING:ELECTRIC POWER ASSIST SYSTEM
ENGINE COMPARTMENT FIRE
THE OFFICE OF DEFECTS INVESTIGATION (ODI) ANALYZED CONSUMER COMPLAINTS TO BMW OF NORTH AMERICA, LLC (BMW)AND TO ODI THAT ALLEGED FAILURES OF THE ELECTROHYDRAULIC POWER STEERING (EHPS) USED IN MODEL YEAR 2002 THROUGH 2003 MINI COOPER VEHICLES.THE ANALYSIS DETERMINED THAT 43 OF THE 52 (83%) REPORTS WERE RELATED TO ALLEGATIONS OF POWER STEERING LOSS AND 9 (17%) WERE RELATED TO ALLEGATIONS OF ENGINE COMPARTMENT FIRES. ALTHOUGH SOME OF THE REPORTS ALLEGING FIRES NOTE SMALL FLAMES WERE VISIBLE IN THE ENGINE COMPARTMENT, ANALYSIS OF THE DAMAGE CAUSED BY THESE FAILURES INDICATES THAT EVEN THE MOST SEV...
PE07022Opened 19 Apr 2007Closed 15 Aug 2007STEERING:ELECTRIC POWER ASSIST SYSTEM
ENGINE COMPARTMENT FIRE
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), BMW STATED THAT THE CAUSE OF THE ALLEGED DEFECT IS AN INSUFFICIENT SEAL OF THE GROUND CABLE OF THE POWER STEERING PUMP AT ITS ATTACHMENT TO THE CHASSIS.WATER INGRESS CAN OCCUR AND THE WATER CAN TRAVEL ALONG THE POWER STEERING PUMP POWER CABLE AND COME IN CONTACT WITH THE POWER STEERING PUMP POWER CABLE CONNECTOR.THE CONNECTOR CAN THEN CORRODE AND A HIGH THERMAL LOAD CONDITION CAN OCCUR.ACCORDING TO BMW, THIS ULTIMATELY COULD RESULT IN A LOCALIZED SMOLDERING CONDITION THAT DOES NOT PROPAGATE. TO...
Recalls on the 2002 Mini Cooper S
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
15V660000
STEERING:ELECTRIC POWER ASSIST SYSTEM
BMW of North America, LLC (BMW) is recalling certain model year 2002-2005 MINI Cooper and Cooper S vehicles and 2005 Cooper and Cooper S Convertible vehicles. The affected vehicles may experience temporary or permanent loss of the electro-hydraulic steering assistance.
Risk: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, potentially increasing the risk of a vehicle crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20120299,254 units in Canada
Steering
On certain vehicles, the electro-hydraulic power steering pump could fail temporarily or permanently due to problems with the electronics that control the function of the pump, a failure of the pump cooling fan, or a loss of power to the pump. A vehicle experiencing a loss of steering power assist would revert to a manual steering mode which would require greater driver effort, especially at low vehicle speeds. Nevertheless, a loss of steering power assist could ultimately result in a crash causing property damage and/or personal injury. Correction: The electro-hydraulic power steering pump, as well as the pump cooling fan, will be subject to special extended warranty coverage of 12 years or 200,000 km from first in-service date of the vehicle.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 103,000 milesGarden City, KSCrash
AIR BAGS
TL* THE CONTACT OWNS A 2002 MINI COOPER S. WHILE DRIVING AT 60 MPH AND ATTEMPTING TO AVOID HITTING AN ANIMAL, THE STEERING WHEEL SEIZED WITHOUT WARNING AND THE VEHICLE STRUCK THE ANIMAL. THE AIR BAGS DID NOT DEPLOY; HOWEVER, THE AIR BAG WARNING LIGHT ILLUMINATED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10806184 — an unverified report by a vehicle owner.
at 103,000 milesGarden City, KSCrash
STEERING
TL* THE CONTACT OWNS A 2002 MINI COOPER S. WHILE DRIVING AT 60 MPH AND ATTEMPTING TO AVOID HITTING AN ANIMAL, THE STEERING WHEEL SEIZED WITHOUT WARNING AND THE VEHICLE STRUCK THE ANIMAL. THE AIR BAGS DID NOT DEPLOY; HOWEVER, THE AIR BAG WARNING LIGHT ILLUMINATED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10806184 — an unverified report by a vehicle owner.
at 32,515 milesColumbia, SCFire
SEATS
THE PASSENGER SIDE HEATED SEAT MALFUNCTIONED AND BURNED A HOLE INTO THE LEATHERETTE UPHOLSTERY AND MY WIFES SWEATER. SHE WAS SITTING ON THE PASSENGER SIDE WHEN IT OCCURRED. THIS COULD HAVE CAUSED A MAJOR FIRE A DEFINITE SAFETY HAZARD.
NHTSA complaint #10550992 — an unverified report by a vehicle owner.
at 82,000 milesLOS Angeles, CAFire
STEERING
I WAS EXITING THE FREEWAY WHEN MY BATTERY INDICATOR LIGHT WENT ON; I LOST POWER STEERING AND SAW A LARGE AMOUNT OF SMOKE COMING FROM UNDER THE HOOD. THE MINI DEALERSHIP HAS DETERMINED THAT THE POWER STEERING MODULE FAILED, AND SUBSEQUENTLY BURNED THE WIRING HARNESS. THERE HAVE BEEN SEVERAL REPORTS OF FAULTY MANUFACTURING IN REGARD TO THIS PART FROM BBC IN UK, AS WELL AS ON MANY FORUMS, IN PARTICULAR NORTH AMERICAN MOTORING.
NHTSA complaint #10432363 — an unverified report by a vehicle owner.
at 82,000 milesLOS Angeles, CAFire
ELECTRICAL SYSTEM
I WAS EXITING THE FREEWAY WHEN MY BATTERY INDICATOR LIGHT WENT ON; I LOST POWER STEERING AND SAW A LARGE AMOUNT OF SMOKE COMING FROM UNDER THE HOOD. THE MINI DEALERSHIP HAS DETERMINED THAT THE POWER STEERING MODULE FAILED, AND SUBSEQUENTLY BURNED THE WIRING HARNESS. THERE HAVE BEEN SEVERAL REPORTS OF FAULTY MANUFACTURING IN REGARD TO THIS PART FROM BBC IN UK, AS WELL AS ON MANY FORUMS, IN PARTICULAR NORTH AMERICAN MOTORING.
NHTSA complaint #10432363 — an unverified report by a vehicle owner.
at 67,537 milesCeres, CAFire
ELECTRICAL SYSTEM
AFTER AN APPARENT SHORT OUT OF THE ANTI-LOCK BRAKING SYSTEM A FIRE OCCURRED SHORTLY AFTER TWO TO FIVE MINUTE LATER THE CAR WAS COMPLETELY ENGULFED IN FLAMES. FIFTEEN MINUTES LATER THE CAR WAS COMPLETELY GONE, CALIFORNIA HIGHWAY PATROL AS WELL AS KEYS CITY FIRE DEPARTMENT BOTH GAVE THEIR CONCLUSION OF THE CAR BEING ABSOLUTELY TOTALED. LUCKILY I WAS ABLE TO GET THE CAR STOPPED AND OFF TO THE SIDE OF THE HIGHWAY AND WAS ABLE TO EVACUATE THE VEHICLE.
NHTSA complaint #10425340 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 43,000 milesBrush Prairie, WA
STEERING
The contact owns a 2002 Mini Cooper S. The contact stated that while driving approximately 45-55 MPH, the steering wheel seized. There was no warning light illuminated. The vehicle was coasted to the side of the road. The contact restarted the vehicle and continued driving normally. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 15V660000 (STEERING). The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 43,000.
NHTSA complaint #11637336 — an unverified report by a vehicle owner.
at 40,000 milesBoston, MA
STEERING
THE VIN # OF MY 2002 MINI COOPER S WAS NOT INCLUDED IN THE RECALL FOR THE ELECTROHYDRAULIC STEERING FAILURE OF 2002 - 2005 MINI COOPER S BUT I AM EXPERIENCING THE EXACT ISSUE OUTLINED IN THIS RECALL. THE STEERING IS INCREDIBLY HARD TO TURN WHEN PARKED, AS WELL AS WHILE DRIVING. I NOTICED THAT THE RECALL HAD ABOUT 339 COMPLAINTS AND ROUGHLY 85,000 VEHICLES WERE RECALLED, SO MAYBE AT THE TIME NO ONE WITH A SIMILAR VIN AS ME COMPLAINED.
NHTSA complaint #11141804 — an unverified report by a vehicle owner.
at 60,000 milesOrinda, CA
STEERING
PURCHASED THIS CAR USED WITH LOW MILES. SHORTLY AFTER PURCHASE I NOTICED THE STEERING ON MY VEHICLE GOT A LITTLE HARDER TO STEER, DIDN'T THINK TO MUCH ABOUT IT. THEN THE RADIATOR FAN WOULD NOT TURN OFF WHEN THE VEHICLE WAS OFF. TOOK THE CAR IN TO TWO DIFFERENT MECHANICS TO FIND THE PROBLEM. FOUND OUT IT WAS THE POWER STEERING PUMP WENT OUT CAUSING THE COOLANT RESERVOIR TO GO OUT. THIS COULD CAUSE EXTREME SAFETY HAZARDS WHEN DRIVING ON THE FREEWAY AND THE STEERING FREEZES!! I CONTACTED BMW AFTER HEARING THERE WAS A RECALL FOR THIS SAME PROBLEM. I WAS TOLD WE MISSED THE RECALL TIME FRAME. I HAVE LOW MILES, 60,000. THE RECALL EXPIRED IN 2017. WELL, MY CARE WAS NOT HAVING THE ISSUES. I DON'T FEEL COMFORTABLE SELLING THE CAR AND HANDING THE PROBLEM TO ANOTHER CONSUMER. THIS RECALL SHOULD BE EXTENDED AS IT COULD BE AN UNPLEASANT RESULT.
NHTSA complaint #11120225 — an unverified report by a vehicle owner.
at 60,000 milesOrinda, CA
ENGINE
PURCHASED THIS CAR USED WITH LOW MILES. SHORTLY AFTER PURCHASE I NOTICED THE STEERING ON MY VEHICLE GOT A LITTLE HARDER TO STEER, DIDN'T THINK TO MUCH ABOUT IT. THEN THE RADIATOR FAN WOULD NOT TURN OFF WHEN THE VEHICLE WAS OFF. TOOK THE CAR IN TO TWO DIFFERENT MECHANICS TO FIND THE PROBLEM. FOUND OUT IT WAS THE POWER STEERING PUMP WENT OUT CAUSING THE COOLANT RESERVOIR TO GO OUT. THIS COULD CAUSE EXTREME SAFETY HAZARDS WHEN DRIVING ON THE FREEWAY AND THE STEERING FREEZES!! I CONTACTED BMW AFTER HEARING THERE WAS A RECALL FOR THIS SAME PROBLEM. I WAS TOLD WE MISSED THE RECALL TIME FRAME. I HAVE LOW MILES, 60,000. THE RECALL EXPIRED IN 2017. WELL, MY CARE WAS NOT HAVING THE ISSUES. I DON'T FEEL COMFORTABLE SELLING THE CAR AND HANDING THE PROBLEM TO ANOTHER CONSUMER. THIS RECALL SHOULD BE EXTENDED AS IT COULD BE AN UNPLEASANT RESULT.
NHTSA complaint #11120225 — an unverified report by a vehicle owner.
at 130,000 milesYpsilanti, MI
STEERING
POWER STEERING SUDDENLY STOPPED WORKING. MAKING A WHINING NOISE WHEN TURNING THE WHEEL AND THE STEERING WHEEL ITSELF IS HARD TO TURN. NOT LEAKING ANY FLUIDS AND THE POWER STEERING FLUID IN THE RESERVOIR IS FULL.
NHTSA complaint #11044428 — an unverified report by a vehicle owner.
Sommerset, KY
STEERING
TL* THE CONTACT OWNS A 2002 MINI COOPER S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AT 865-693-4553 AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11012358 — an unverified report by a vehicle owner.
at 85,000 milesGreen Cove Springs, FL
STEERING
TL* THE CONTACT OWNS A 2002 MINI COOPER S. AFTER PLACING THE VEHICLE IN REVERSE, THE CONTACT SWITCHED GEARS INTO DRIVE. WHEN ATTEMPTING TO ACCELERATE FORWARD, THE POWER STEERING FAILED. THE CONTACT ADDED POWER STEERING FLUID AND MADE ANOTHER ATTEMPT TO STEER THE VEHICLE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE POWER STEERING WAS NO LONGER COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
NHTSA complaint #10891631 — an unverified report by a vehicle owner.
Livonia, MI
STEERING
TL* THE CONTACT OWNS A 2002 MINI COOPER S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING) AND THE DEALER SCHEDULED A REPAIR APPOINTMENT. THE DEALER LATER CANCELED THE APPOINTMENT, STATING THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT BEEN ABLE TO RECEIVE THE RECALL REPAIR REMEDY FOR MONTHS. THE MANUFACTURER WAS UNABLE TO PROVIDE A DATE THAT THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 04/12/16
NHTSA complaint #10849568 — an unverified report by a vehicle owner.
at 94,000 milesGuilford, CT
STEERING
TL* THE CONTACT OWNS A 2002 MINI COOPER S. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. THE CONTACT MENTIONED THAT THE STEERING WHEEL WAS ON MANUAL CONTROL AND AFTER THE VEHICLE WAS WARMED UP, THE STEERING WHEEL FUNCTIONED AS NORMAL. THE CONTACT ALSO STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, A CLANKING NOSE WAS COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE AND THE POWER STEERING FAILED. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V66000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO INFORMED THAT A REMEDY WAS NOT YET AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000. VIN TOOLS CONFIRMS PARTS UNAVAILABLE.
NHTSA complaint #10823573 — an unverified report by a vehicle owner.
Fair Oaks, CA
STEERING
TL* THE CONTACT OWNS A 2002 MINI COOPER S. THE CONTACT STATED THAT WHEN THE STEERING WHEEL WAS TURNED TO THE RIGHT, THERE WAS AN ABNORMAL NOISE AND IT WAS DIFFICULT TO MAKE THE TURN. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING). THE DEALER WAS NOTIFIED OF THE FAILURE AND THE MANUFACTURER WHO INDICATED THAT THE CONTACT WOULD NEED TO WAIT FOR A SECOND NOTIFICATION LETTER TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT WAS WAITING FOR MONTHS AS THE FAILURE PROGRESSED AND WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS UNABLE TO PROVIDE A TIME FRAME FOR THE PARTS TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10823561 — an unverified report by a vehicle owner.
at 67,548 milesSudbury, MA
STEERING
TL* THE CONTACT OWNED A 2002 MINI COOPER S. WHILE DRIVING 30 MPH, THE POWER STEERING FAILED AND CAUSED EXTRA EFFORT TO TURN THE STEERING WHEEL. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ELECTRO-HYDRAULIC POWER STEERING SYSTEM AND WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,548.
NHTSA complaint #10822319 — an unverified report by a vehicle owner.
at 103,000 milesGarden City, KSCrash
AIR BAGS
TL* THE CONTACT OWNS A 2002 MINI COOPER S. WHILE DRIVING AT 60 MPH AND ATTEMPTING TO AVOID HITTING AN ANIMAL, THE STEERING WHEEL SEIZED WITHOUT WARNING AND THE VEHICLE STRUCK THE ANIMAL. THE AIR BAGS DID NOT DEPLOY; HOWEVER, THE AIR BAG WARNING LIGHT ILLUMINATED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10806184 — an unverified report by a vehicle owner.
at 103,000 milesGarden City, KSCrash
STEERING
TL* THE CONTACT OWNS A 2002 MINI COOPER S. WHILE DRIVING AT 60 MPH AND ATTEMPTING TO AVOID HITTING AN ANIMAL, THE STEERING WHEEL SEIZED WITHOUT WARNING AND THE VEHICLE STRUCK THE ANIMAL. THE AIR BAGS DID NOT DEPLOY; HOWEVER, THE AIR BAG WARNING LIGHT ILLUMINATED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10806184 — an unverified report by a vehicle owner.
at 126,000 milesBloomfield, NJ
STEERING
TL* THE CONTACT OWNS A 2002 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH AND MAKING A TURN, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE POWER STEERING PUMP WOULD NEED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V66000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.
NHTSA complaint #10786689 — an unverified report by a vehicle owner.
at 90,000 milesLincolne, NE
SEATS
THE AIRBAG SENSOR IN THE SEAT CUSHION HAS FAILED AND A WARNING LIGHT NOW PERMANENTLY SHOWS ON THE INSTRUMENT PANEL. THE PASSENGER AIRBAG MAY NOT FUNCTION AS DESIGNED. UPDATED 11/25/15*LJ UPDATED 2/5/2016 *JS UPDATED 11/07/2017
NHTSA complaint #10732348 — an unverified report by a vehicle owner.
at 90,000 milesLincolne, NE
SEAT BELTS
THE AIRBAG SENSOR IN THE SEAT CUSHION HAS FAILED AND A WARNING LIGHT NOW PERMANENTLY SHOWS ON THE INSTRUMENT PANEL. THE PASSENGER AIRBAG MAY NOT FUNCTION AS DESIGNED. UPDATED 11/25/15*LJ UPDATED 2/5/2016 *JS UPDATED 11/07/2017
NHTSA complaint #10732348 — an unverified report by a vehicle owner.
at 90,000 milesLincolne, NE
AIR BAGS
THE AIRBAG SENSOR IN THE SEAT CUSHION HAS FAILED AND A WARNING LIGHT NOW PERMANENTLY SHOWS ON THE INSTRUMENT PANEL. THE PASSENGER AIRBAG MAY NOT FUNCTION AS DESIGNED. UPDATED 11/25/15*LJ UPDATED 2/5/2016 *JS UPDATED 11/07/2017
NHTSA complaint #10732348 — an unverified report by a vehicle owner.
at 120,000 milesLewisburg, PA
AIR BAGS
THE AIRBAG SENSOR IN THE SEAT CUSHION HAS FAILED AND A WARNING LIGHT NOW PERMANENTLY SHOWS ON THE INSTRUMENT PANEL. THE PASSENGER AIRBAG MAY NOT FUNCTION AS DESIGNED.
NHTSA complaint #10604882 — an unverified report by a vehicle owner.
at 32,515 milesColumbia, SCFire
SEATS
THE PASSENGER SIDE HEATED SEAT MALFUNCTIONED AND BURNED A HOLE INTO THE LEATHERETTE UPHOLSTERY AND MY WIFES SWEATER. SHE WAS SITTING ON THE PASSENGER SIDE WHEN IT OCCURRED. THIS COULD HAVE CAUSED A MAJOR FIRE A DEFINITE SAFETY HAZARD.
NHTSA complaint #10550992 — an unverified report by a vehicle owner.
at 34,000 milesAzusa, CA
POWER TRAIN
TL* THE CONTACT OWNS A 2002 MINI COOPER S. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE FAILED TO SHIFT GEARS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE SHIFT LINKAGE HAD FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 02V201000 (POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 34,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10533686 — an unverified report by a vehicle owner.
at 134,000 milesHudson, OH
STEERING
WE HAVE HAD THE POWER STEERING AND FAN GO OUT ABOUT 3 TIMES ON THIS CAR. WE HAVE OWNED IT NEW FROM 2002. THERE WAS A RECALL AND WE ONLY RECEIVED $525 DOLLARS WHEN WE SPEND OVER $2000. WHY WOULD WE NOT RECEIVE A FULL REFUND AS WE HAD THE WORK DONE ALWAYS AT THE MINI DEALER AND WE HAD TWO RECEIPTS FROM THE DEALER SHOWING THE DEFECT. MY UNDERSTANDING IS THAT THE WARRANTY IS NOT INCREASED TO 13 YEARS AND 150000 MILES. WHEN THE DEFECT HAPPENS THE CAR GETS NOISY FROM THE PUMP AND WHEN IT FAILS THE STEERING BECOMES SLUGGISH. WHY WOULD THEY BE ALLOWED TO ONLY REIMBURSE PART OF THE AMOUNT WHEN THIS IS SUCH A BIG ISSUE. $2000 FOR STEERING REPAIRS ON A $27,000 DOLLAR CAR SHOULD NOT BE TOLERATED.
NHTSA complaint #10533430 — an unverified report by a vehicle owner.
at 138,000 milesNEW Haven, MO
STEERING
I WAS DRIVING ABOUT 60 MPH AND ALL OF A SUDDEN THE POWER STEERING STOPPED WORKING. STEERING BECAME VERY TIGHT AND HEAVY. ALMOST LOST CONTROL OF THE VEHICLE.
NHTSA complaint #10519616 — an unverified report by a vehicle owner.
at 78,000 milesDelta, CO
STEERING
I WAS TRAVELING THROUGH CITY TRAFFIC AND THE POWER STEERING CEASED TO OPERATE. STEERING BECAME IMMEDIATELY VERY HEAVY. PULLED INTO PARKING LOT, LOOKED UNDER HOOD, LOOKED UNDER CAR FOR FLUIDS, BELTS, ETC., AND FOUND NOTHING VISIBLE. GOT BACK INTO CAR, STARTED IT UP AND IT BEGAN TO WORK AGAIN, AS NORMAL. TWO WEEKS LATER WHILE DRIVING 65 MPH, POWER STEERING AGAIN FAILED ABRUPTLY. POWER STEERING PUMP IS SCHEDULED TO BE CHECKED/REPLACED TODAY AT DEALERSHIP TODAY. THIS COULD BE A VERY SERIOUS SAFETY ISSUE. HAD I BEEN IN A CURVE AT THIS SPEED, I'M NOT SURE I COULD HAVE MAINTAINED CONTROL OF THE CAR.
NHTSA complaint #10509848 — an unverified report by a vehicle owner.
at 72,000 milesBoston, MA
STEERING
POWER STEERING FAILED AS I WAS DRIVING, UNABLE TO STEER CAR. AFTER SOME TIME, POWER RESUMED INTERMITTENTLY.
NHTSA complaint #10502568 — an unverified report by a vehicle owner.
at 102,000 milesBoston, MA
STEERING
POWER STEERING PUMP FAILURE AND DRAINED BATTERY (RECENTLY REPLACED). CAR WILL NOT START, AND CAN NOT ACCESS PASSENGER OR TRUNK DOOR DUE TO ELECTRICAL FAILURE.
NHTSA complaint #10502571 — an unverified report by a vehicle owner.