Owners have filed 383 complaints
about the 2005 Mini Cooper S with NHTSA between 2006 and 2025.
The largest single group is the steering.
Across this model's run it ranks 3 of 15 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Mini Cooper S. 50 means typical for this
model; 100 means roughly double.
Severity — 62
12% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 18
11% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Frontal
1135.5%
Electric Power Assist System
516.1%
Pump
516.1%
Front
39.7%
Occupant Classification
26.5%
Side/Window
26.5%
Door
26.5%
Pressure Monitoring AND Regulating Systems
13.2%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
30.8%
10,000 – 24,999 miles
164.3%
25,000 – 49,999 miles
5615.2%
50,000 – 74,999 miles
14138.3%
75,000 – 99,999 miles
9124.7%
100,000 – 149,999 miles
4813.0%
150,000+ miles
133.5%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 2006peak 19Apr 2025
NHTSA investigations into the 2005 Mini Cooper S
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA11005Opened 4 May 2011Closed 5 Jan 2016STEERING
Loss of power steering assist
The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pres...
PE10038Opened 24 Sep 2010Closed 10 May 2011STEERING
Loss of Power Steering Assist
ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and...
Recalls on the 2005 Mini Cooper S
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20151477,865 units in Canada
Seats And Restraints
On certain vehicles, the front passenger seat occupant detection mat can fatigue over time. As a result, the passenger airbag could deactivate, illuminating the airbag warning lamp and the passenger airbag ON/OFF lamp. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Correction: Dealers will replace the occupant detection mat. Note: This recall is an expansion of recalls 2008-307 and 2013-238.
Recall 20120299,254 units in Canada
Steering
On certain vehicles, the electro-hydraulic power steering pump could fail temporarily or permanently due to problems with the electronics that control the function of the pump, a failure of the pump cooling fan, or a loss of power to the pump. A vehicle experiencing a loss of steering power assist would revert to a manual steering mode which would require greater driver effort, especially at low vehicle speeds. Nevertheless, a loss of steering power assist could ultimately result in a crash causing property damage and/or personal injury. Correction: The electro-hydraulic power steering pump, as well as the pump cooling fan, will be subject to special extended warranty coverage of 12 years or 200,000 km from first in-service date of the vehicle.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 140,000 milesTulsa, OKFire
UNKNOWN OR OTHER
DRIVING ON INTERSTATE AND LOST POWER. I PULLED TO SHOULDER AND BLACK SMOKE CAME THRU AIR VENTS. I OPENED THE HOOD AND THERE WAS FIRE. MY CAR COMPLETELY BURNED UP. I NEVER HAD ANY MECHANICAL PROBLEMS. THE TOW TRUCK DRIVER SAID HE BELIEVED THE FIRE STARTED UNDER MY CAR.
NHTSA complaint #11163802 — an unverified report by a vehicle owner.
at 140,000 milesTulsa, OKFire
FUEL/PROPULSION SYSTEM
DRIVING ON INTERSTATE AND LOST POWER. I PULLED TO SHOULDER AND BLACK SMOKE CAME THRU AIR VENTS. I OPENED THE HOOD AND THERE WAS FIRE. MY CAR COMPLETELY BURNED UP. I NEVER HAD ANY MECHANICAL PROBLEMS. THE TOW TRUCK DRIVER SAID HE BELIEVED THE FIRE STARTED UNDER MY CAR.
NHTSA complaint #11163802 — an unverified report by a vehicle owner.
at 150,000 milesWillow Creek, CACrash2 injured1 killed
AIR BAGS
2005 MINI COOPER S WAS TRAVELING 50MPH WHEN IT HIT ICY BRIDGE SPUN AROUND AND ROLLED 3 TIMES DRIVER WAS WEARING A SEATBELT AND PASSENGER WAS NOT AND GOT EJECTED AND DIED.NO AIRBAGS DEPLOYED. HWY 299.*DT
NHTSA complaint #11155233 — an unverified report by a vehicle owner.
at 150,000 milesWillow Creek, CACrash2 injured1 killed
ENGINE
2005 MINI COOPER S WAS TRAVELING 50MPH WHEN IT HIT ICY BRIDGE SPUN AROUND AND ROLLED 3 TIMES DRIVER WAS WEARING A SEATBELT AND PASSENGER WAS NOT AND GOT EJECTED AND DIED.NO AIRBAGS DEPLOYED. HWY 299.*DT
NHTSA complaint #11155233 — an unverified report by a vehicle owner.
at 150,000 milesWillow Creek, CACrash2 injured1 killed
VISIBILITY/WIPER
2005 MINI COOPER S WAS TRAVELING 50MPH WHEN IT HIT ICY BRIDGE SPUN AROUND AND ROLLED 3 TIMES DRIVER WAS WEARING A SEATBELT AND PASSENGER WAS NOT AND GOT EJECTED AND DIED.NO AIRBAGS DEPLOYED. HWY 299.*DT
NHTSA complaint #11155233 — an unverified report by a vehicle owner.
at 100,000 milesFresno, CAFire
ELECTRICAL SYSTEM
I GOT HOME FROM WORK PARKED CAR AND HEARD A WHINING NOISE UNDER HOOD I COULD SEE SMOKE AND BURING SMELL COMING FROM STEERING COOLING FAN THE FAN STAYED ON AND WENT INTO EXTREME HIGH SPEED AND CONTINUED TO SMOKE AND WIRING BURNING ,I WAS FORTUNATE ENOUGH TO BE ABLE TO DISCONNECT BATTERY WHICH STOPPED FAN AND ELECTRICAL BURNING I HAVE CAR PARKED IN DRIVE WAY AND CONTACTED MY INSURANCE TO FILE A CLAIM ,I AM AFRAID TO START CAR AND NEED TO HAVE CAR REPAIRED
NHTSA complaint #11053788 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 175,830 milesBellingham, WA
STEERING
The contact owns a 2005 Mini Cooper S. The contact stated while driving 25 MPH, the steering wheel became difficult to maneuver. The contact stated that the vehicle had lost power steering assist. The vehicle was not diagnosed or repaired. The contact stated that a software update was performed on the back over prevention camera. The manufacturer was notified of the failure but offered no assistance. The contact related the failure to NHTSA Campaign Number: 15V660000 (STEERING); however, the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 175,830.
NHTSA complaint #11655045 — an unverified report by a vehicle owner.
Miami, FL
STEERING
The contact owns a 2005 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 15V660000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact also stated that he was advised by the dealer that he had to pay out of pocket for a diagnostic test. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11458164 — an unverified report by a vehicle owner.
at 172,450 milesSpring Hill, FL
STEERING
BATTERY LIGHT FLASHING, POWER STEERING CUTTING OUT INTERMITTENTLY WHILE DRIVING. ALTERNATOR AND SERPINTINE BELT REPLACED BUT PROBLEM CONTINUES. ELECTRIC POWER STEERING SEEMS TO BE DRAINING ELECTRICAL SYSTEM.
NHTSA complaint #11362085 — an unverified report by a vehicle owner.
at 172,450 milesSpring Hill, FL
ELECTRICAL SYSTEM
BATTERY LIGHT FLASHING, POWER STEERING CUTTING OUT INTERMITTENTLY WHILE DRIVING. ALTERNATOR AND SERPINTINE BELT REPLACED BUT PROBLEM CONTINUES. ELECTRIC POWER STEERING SEEMS TO BE DRAINING ELECTRICAL SYSTEM.
NHTSA complaint #11362085 — an unverified report by a vehicle owner.
at 75,000 milesDES Moines, IA
STEERING
TL* THE CONTACT OWNS A 2005 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE OVERHEATED AND SMOKE BEGAN COMING FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE WATER PUMP WAS REPLACED. AFTER THE REPAIR, THE POWER STEERING CEASED WITHOUT WARNING UPON STARTING THE VEHICLE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING) AS POSSIBLE CAUSE OF THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. MINI OF DES MOINES LOCATED AT (9900 HICKMAN RD, DES MOINES, IA 50325) WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
NHTSA complaint #11317775 — an unverified report by a vehicle owner.
at 75,000 milesDES Moines, IA
ENGINE
TL* THE CONTACT OWNS A 2005 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE OVERHEATED AND SMOKE BEGAN COMING FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE WATER PUMP WAS REPLACED. AFTER THE REPAIR, THE POWER STEERING CEASED WITHOUT WARNING UPON STARTING THE VEHICLE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING) AS POSSIBLE CAUSE OF THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. MINI OF DES MOINES LOCATED AT (9900 HICKMAN RD, DES MOINES, IA 50325) WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
NHTSA complaint #11317775 — an unverified report by a vehicle owner.
SAN Francisco, CA
STEERING
TL* THE CONTACT OWNS A 2005 MINI COOPER S. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT EXPERIENCED INTERMITTENT POWER STEERING FAILURE. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING); HOWEVER, MINI OF MARIN (5880 PARADISE DR, CORTE MADERA, CA 94925, (415) 887-2194) AND THE MANUFACTURER WERE CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11243771 — an unverified report by a vehicle owner.
at 150,000 milesRainbow City, AL
STEERING
POWER STEERING NO LONGER WORKS.
NHTSA complaint #11242896 — an unverified report by a vehicle owner.
at 69,751 milesDelray Beach, FL
STEERING
THE CAR WAS IN MOTION WHEN SUDDENLY THE STEERING WHEEL BECAME VERY HARD AND THE DRIVER LOST CONTROL, ALMOST CAUSING AN ACCIDENT. THERE HAS BEEN A RECALL FOR MINI COOPER S VEHICLES (15V-XXX SAFETY RECALL) INVOLVING THE ELECTRIC-HYDRAULIC POWER STEERING SYSTEM. THE RECALL INCLUDES 2002-2005 MODELS, AND EXTENDS THE WARRANTY UP TO 13 YEARS OR UP TO 150,000 MILES. OUR VEHICLE FALLS UNDER THOSE REQUIREMENTS, AND IS A 2005 MODEL AND HAS 69,751 MILES, YET WE WERE TOLD THAT THERE ARE NO EXISTING RECALLS FOR OUR VEHICLE, EVEN THOUGH WE SUSPECT THAT THE INCIDENT WE HAD INVOLVES THE HYDRAULIC STEERING SYSTEM.
NHTSA complaint #11230307 — an unverified report by a vehicle owner.
at 62,527 milesRIO Rancho, NM
AIR BAGS
WHEN ADJUSTING THE DRIVER AND PASSENGER SEATS, THE AIRBAG LIGHT ILLUMINATED. AFTER RESEARCHING ONLINE, I CONDUCTED TROUBLESHOOTING. I VERIFIED THAT THE WIRING HARNESSES AND CONNECTORS FOR THE AIRBAG SENSORS UNDER BOTH SEATS HAD COME LOOSE, AND CERTAIN WIRES DE-PINNED. THE CAR WAS RUNNING, AND PARKED WHEN THIS OCCURRED.
NHTSA complaint #11186059 — an unverified report by a vehicle owner.
at 62,527 milesRIO Rancho, NM
ELECTRICAL SYSTEM
WHEN ADJUSTING THE DRIVER AND PASSENGER SEATS, THE AIRBAG LIGHT ILLUMINATED. AFTER RESEARCHING ONLINE, I CONDUCTED TROUBLESHOOTING. I VERIFIED THAT THE WIRING HARNESSES AND CONNECTORS FOR THE AIRBAG SENSORS UNDER BOTH SEATS HAD COME LOOSE, AND CERTAIN WIRES DE-PINNED. THE CAR WAS RUNNING, AND PARKED WHEN THIS OCCURRED.
NHTSA complaint #11186059 — an unverified report by a vehicle owner.
at 63,000 milesNEW York, NY
STEERING
TL* THE CONTACT OWNS A 2005 MINI COOPER S. WHEN THE VEHICLE WAS STARTED, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN AND THE SERVICE ENGINE SOON WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE STEERING FAILURE WORSENED SINCE DECEMBER OF 2017. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
NHTSA complaint #11171823 — an unverified report by a vehicle owner.
at 140,000 milesTulsa, OKFire
UNKNOWN OR OTHER
DRIVING ON INTERSTATE AND LOST POWER. I PULLED TO SHOULDER AND BLACK SMOKE CAME THRU AIR VENTS. I OPENED THE HOOD AND THERE WAS FIRE. MY CAR COMPLETELY BURNED UP. I NEVER HAD ANY MECHANICAL PROBLEMS. THE TOW TRUCK DRIVER SAID HE BELIEVED THE FIRE STARTED UNDER MY CAR.
NHTSA complaint #11163802 — an unverified report by a vehicle owner.
at 140,000 milesTulsa, OKFire
FUEL/PROPULSION SYSTEM
DRIVING ON INTERSTATE AND LOST POWER. I PULLED TO SHOULDER AND BLACK SMOKE CAME THRU AIR VENTS. I OPENED THE HOOD AND THERE WAS FIRE. MY CAR COMPLETELY BURNED UP. I NEVER HAD ANY MECHANICAL PROBLEMS. THE TOW TRUCK DRIVER SAID HE BELIEVED THE FIRE STARTED UNDER MY CAR.
NHTSA complaint #11163802 — an unverified report by a vehicle owner.
Tampa, FL
STEERING
WENT TO DINNER AND CAME OUT AND STARTED MY CAR AND IT WAS SUPER HARD TO STEER
NHTSA complaint #11162607 — an unverified report by a vehicle owner.
at 150,000 milesWillow Creek, CACrash2 injured1 killed
AIR BAGS
2005 MINI COOPER S WAS TRAVELING 50MPH WHEN IT HIT ICY BRIDGE SPUN AROUND AND ROLLED 3 TIMES DRIVER WAS WEARING A SEATBELT AND PASSENGER WAS NOT AND GOT EJECTED AND DIED.NO AIRBAGS DEPLOYED. HWY 299.*DT
NHTSA complaint #11155233 — an unverified report by a vehicle owner.
at 150,000 milesWillow Creek, CACrash2 injured1 killed
ENGINE
2005 MINI COOPER S WAS TRAVELING 50MPH WHEN IT HIT ICY BRIDGE SPUN AROUND AND ROLLED 3 TIMES DRIVER WAS WEARING A SEATBELT AND PASSENGER WAS NOT AND GOT EJECTED AND DIED.NO AIRBAGS DEPLOYED. HWY 299.*DT
NHTSA complaint #11155233 — an unverified report by a vehicle owner.
at 150,000 milesWillow Creek, CACrash2 injured1 killed
VISIBILITY/WIPER
2005 MINI COOPER S WAS TRAVELING 50MPH WHEN IT HIT ICY BRIDGE SPUN AROUND AND ROLLED 3 TIMES DRIVER WAS WEARING A SEATBELT AND PASSENGER WAS NOT AND GOT EJECTED AND DIED.NO AIRBAGS DEPLOYED. HWY 299.*DT
NHTSA complaint #11155233 — an unverified report by a vehicle owner.
at 60,000 milesMansfield, TX
STEERING
TAKATA RECALL. DEALERSHIP WANTED TO CHARGE ME $1000 TO FIX THIS AIRBAG. STEERING ALSO STIFF AND AT TIME UNRESPONSIVE. NUMBER THREE MISFIRE IS A DESIGN FLAW. HORN DOES NOT WORK. LENS ON HEADLIGHTS MAKE LIGHT VERY DIM.
NHTSA complaint #11152518 — an unverified report by a vehicle owner.
at 60,000 milesMansfield, TX
EXTERIOR LIGHTING
TAKATA RECALL. DEALERSHIP WANTED TO CHARGE ME $1000 TO FIX THIS AIRBAG. STEERING ALSO STIFF AND AT TIME UNRESPONSIVE. NUMBER THREE MISFIRE IS A DESIGN FLAW. HORN DOES NOT WORK. LENS ON HEADLIGHTS MAKE LIGHT VERY DIM.
NHTSA complaint #11152518 — an unverified report by a vehicle owner.
at 60,000 milesMansfield, TX
ENGINE
TAKATA RECALL. DEALERSHIP WANTED TO CHARGE ME $1000 TO FIX THIS AIRBAG. STEERING ALSO STIFF AND AT TIME UNRESPONSIVE. NUMBER THREE MISFIRE IS A DESIGN FLAW. HORN DOES NOT WORK. LENS ON HEADLIGHTS MAKE LIGHT VERY DIM.
NHTSA complaint #11152518 — an unverified report by a vehicle owner.
at 116,000 milesMeshoppen, PA
SEATS
THE PASSENGER SEAT OCCUPANCY MAT WAS REPLACED BY RECALL ON 10/28/2016. ON 10/2018 I NOTICED THAT WHEN THERE IS A PASSENGER IN THE SEAT WITH THEIR SEAT BELT ON THE AIR BAG WAS OFF, IN 1 WEEKS TIME THE PASSENGER SIDE SEAT BELT LIGHT WAS ON ALL THE TIME AND THE AIR BAG IS OFF ALL THE TIME WITH OR WITHOUT SOMEONE OCCUPING THE SEAT. REGUARDLESS IF THE CAR IS IDILING OR GOING DOWN THE RODE. AT LEAST BEFORE THE RECALLED MAT SENSOR WAS REPLACED THE SEAT MAT SENSOR WORKED MOST OF THE TIME. NOW IT DOES NOT WORK AT ALL. I TOOK IT TO THE DEALERSHIP AND THEY TESTED THE OC3 MAT (PASSENGER SIDE MAT SENSOR) AND SAID THERE ARE MULTIPLE CODES FOR THE OC3 MAT AND THEY FOUND INTERNAL FAULTS AND IT REQUIRES REPLACEMENT AGAIN. THEY SAID THIS RECALL IS NO LONGER UNDER WARRENTY AND I NEED TO PAY OVER 1500.00 TO HAVE IT REPLACED. IT IS UNSAFE FOR ME TO HAVE A PASSENGER IN MY CAR IF WE GOT INTO AN ACCIDENT THEIR AIRBAG WOULD NOT BE ON, THERE FOR THEY WOULD HAVE NO AIRBAGS TO DEPLOY TO TRY AND PROTECT THEM. HOW IS THIS MY FAULT? THEY REPLACED MY MAT SENSOR WITH ANOTHER FAULTY ONE THAT IS WORSE THEN THE FIRST ONE. HOW LONG ARE THE WARRENTIES FOR RECALLS AND THE PARTS REPLACED? I HAVE THE PAPERS FROM THE DEALERSHIP STATING WHAT I JUST REPORTED TO YOU.
NHTSA complaint #11151353 — an unverified report by a vehicle owner.
at 116,000 milesMeshoppen, PA
AIR BAGS
THE PASSENGER SEAT OCCUPANCY MAT WAS REPLACED BY RECALL ON 10/28/2016. ON 10/2018 I NOTICED THAT WHEN THERE IS A PASSENGER IN THE SEAT WITH THEIR SEAT BELT ON THE AIR BAG WAS OFF, IN 1 WEEKS TIME THE PASSENGER SIDE SEAT BELT LIGHT WAS ON ALL THE TIME AND THE AIR BAG IS OFF ALL THE TIME WITH OR WITHOUT SOMEONE OCCUPING THE SEAT. REGUARDLESS IF THE CAR IS IDILING OR GOING DOWN THE RODE. AT LEAST BEFORE THE RECALLED MAT SENSOR WAS REPLACED THE SEAT MAT SENSOR WORKED MOST OF THE TIME. NOW IT DOES NOT WORK AT ALL. I TOOK IT TO THE DEALERSHIP AND THEY TESTED THE OC3 MAT (PASSENGER SIDE MAT SENSOR) AND SAID THERE ARE MULTIPLE CODES FOR THE OC3 MAT AND THEY FOUND INTERNAL FAULTS AND IT REQUIRES REPLACEMENT AGAIN. THEY SAID THIS RECALL IS NO LONGER UNDER WARRENTY AND I NEED TO PAY OVER 1500.00 TO HAVE IT REPLACED. IT IS UNSAFE FOR ME TO HAVE A PASSENGER IN MY CAR IF WE GOT INTO AN ACCIDENT THEIR AIRBAG WOULD NOT BE ON, THERE FOR THEY WOULD HAVE NO AIRBAGS TO DEPLOY TO TRY AND PROTECT THEM. HOW IS THIS MY FAULT? THEY REPLACED MY MAT SENSOR WITH ANOTHER FAULTY ONE THAT IS WORSE THEN THE FIRST ONE. HOW LONG ARE THE WARRENTIES FOR RECALLS AND THE PARTS REPLACED? I HAVE THE PAPERS FROM THE DEALERSHIP STATING WHAT I JUST REPORTED TO YOU.
NHTSA complaint #11151353 — an unverified report by a vehicle owner.
at 116,000 milesMeshoppen, PA
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
THE PASSENGER SEAT OCCUPANCY MAT WAS REPLACED BY RECALL ON 10/28/2016. ON 10/2018 I NOTICED THAT WHEN THERE IS A PASSENGER IN THE SEAT WITH THEIR SEAT BELT ON THE AIR BAG WAS OFF, IN 1 WEEKS TIME THE PASSENGER SIDE SEAT BELT LIGHT WAS ON ALL THE TIME AND THE AIR BAG IS OFF ALL THE TIME WITH OR WITHOUT SOMEONE OCCUPING THE SEAT. REGUARDLESS IF THE CAR IS IDILING OR GOING DOWN THE RODE. AT LEAST BEFORE THE RECALLED MAT SENSOR WAS REPLACED THE SEAT MAT SENSOR WORKED MOST OF THE TIME. NOW IT DOES NOT WORK AT ALL. I TOOK IT TO THE DEALERSHIP AND THEY TESTED THE OC3 MAT (PASSENGER SIDE MAT SENSOR) AND SAID THERE ARE MULTIPLE CODES FOR THE OC3 MAT AND THEY FOUND INTERNAL FAULTS AND IT REQUIRES REPLACEMENT AGAIN. THEY SAID THIS RECALL IS NO LONGER UNDER WARRENTY AND I NEED TO PAY OVER 1500.00 TO HAVE IT REPLACED. IT IS UNSAFE FOR ME TO HAVE A PASSENGER IN MY CAR IF WE GOT INTO AN ACCIDENT THEIR AIRBAG WOULD NOT BE ON, THERE FOR THEY WOULD HAVE NO AIRBAGS TO DEPLOY TO TRY AND PROTECT THEM. HOW IS THIS MY FAULT? THEY REPLACED MY MAT SENSOR WITH ANOTHER FAULTY ONE THAT IS WORSE THEN THE FIRST ONE. HOW LONG ARE THE WARRENTIES FOR RECALLS AND THE PARTS REPLACED? I HAVE THE PAPERS FROM THE DEALERSHIP STATING WHAT I JUST REPORTED TO YOU.
NHTSA complaint #11151353 — an unverified report by a vehicle owner.
Austin, TX
AIR BAGS
AIRBAG LIGHT ILLUMINATED AT ALL TIMES. DEALERSHIP REPORTS $1200 TO REPLACE SENSOR FOR PASSENGER SEAT AND MAY IMPACT ALL AIRBAGS IF NOT FIXED.
NHTSA complaint #11150010 — an unverified report by a vehicle owner.