Owners have filed 258 complaints
about the 2003 Mini Cooper S with NHTSA between 2000 and 2023.
The largest single group is the steering.
Across this model's run it ranks 1 of 15 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 90
Against the median year of the Mini Cooper S. 50 means typical for this
model; 100 means roughly double.
Severity — 100
20.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 45
27% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Windshield
2949.2%
Pump
610.2%
Engine
58.5%
Manual Transmission
58.5%
Tread/Belt
46.8%
Hydraulic Power Assist System
46.8%
Body
35.1%
Rear
35.1%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
73.3%
1,000 – 9,999 miles
2110.0%
10,000 – 24,999 miles
94.3%
25,000 – 49,999 miles
3215.2%
50,000 – 74,999 miles
5224.6%
75,000 – 99,999 miles
4219.9%
100,000 – 149,999 miles
4219.9%
150,000+ miles
62.8%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 2000peak 9Aug 2023
NHTSA investigations into the 2003 Mini Cooper S
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA11005Opened 4 May 2011Closed 5 Jan 2016STEERING
Loss of power steering assist
The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pres...
EA07011Opened 14 Aug 2007Closed 13 Aug 2008STEERING:ELECTRIC POWER ASSIST SYSTEM
ENGINE COMPARTMENT FIRE
THE OFFICE OF DEFECTS INVESTIGATION (ODI) ANALYZED CONSUMER COMPLAINTS TO BMW OF NORTH AMERICA, LLC (BMW)AND TO ODI THAT ALLEGED FAILURES OF THE ELECTROHYDRAULIC POWER STEERING (EHPS) USED IN MODEL YEAR 2002 THROUGH 2003 MINI COOPER VEHICLES.THE ANALYSIS DETERMINED THAT 43 OF THE 52 (83%) REPORTS WERE RELATED TO ALLEGATIONS OF POWER STEERING LOSS AND 9 (17%) WERE RELATED TO ALLEGATIONS OF ENGINE COMPARTMENT FIRES. ALTHOUGH SOME OF THE REPORTS ALLEGING FIRES NOTE SMALL FLAMES WERE VISIBLE IN THE ENGINE COMPARTMENT, ANALYSIS OF THE DAMAGE CAUSED BY THESE FAILURES INDICATES THAT EVEN THE MOST SEV...
PE07022Opened 19 Apr 2007Closed 15 Aug 2007STEERING:ELECTRIC POWER ASSIST SYSTEM
ENGINE COMPARTMENT FIRE
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), BMW STATED THAT THE CAUSE OF THE ALLEGED DEFECT IS AN INSUFFICIENT SEAL OF THE GROUND CABLE OF THE POWER STEERING PUMP AT ITS ATTACHMENT TO THE CHASSIS.WATER INGRESS CAN OCCUR AND THE WATER CAN TRAVEL ALONG THE POWER STEERING PUMP POWER CABLE AND COME IN CONTACT WITH THE POWER STEERING PUMP POWER CABLE CONNECTOR.THE CONNECTOR CAN THEN CORRODE AND A HIGH THERMAL LOAD CONDITION CAN OCCUR.ACCORDING TO BMW, THIS ULTIMATELY COULD RESULT IN A LOCALIZED SMOLDERING CONDITION THAT DOES NOT PROPAGATE. TO...
PE05053Opened 27 Sep 2005Closed 1 Mar 2006AIR BAGS
AIR BAG WARNING LAMP ILLUMINATION
IN MARCH 2006, BMW REISSUED A SERVICE BULLETIN FIRST ISSUED IN SEPTEMBER 2003, TO MINI DEALERS REGARDING THE REPAIR PROCEDURE FOR IMPROPER WIRE CRIMPS IN APPROXIMATELY 31,500 MODEL YEAR 2002 AND 2003 MINI COOPER VEHICLES PRODUCED UP TO JANUARY 2003.THE NEW SERVICE BULLETIN STATES THAT THE WARRANTY COVERAGE FOR THE ISSUE (I.E., AIR BAG WARNING LAMP ILLUMINATION WITH FAULT CODE FOR HIGH RESISTANCE IN SIDE AIR BAG/SEAT BELT PRETENSIONER CIRCUIT) IS EXTENDED TO 10 YEARS OR 150,000 MILES, WHICHEVER OCCURS FIRST.BMW PLANS TO SEND LETTERS TO OWNERS DURING MARCH 2006.THE SUBJECT WIRE CRIMPS ARE LOCATE...
DP05006Opened 19 Sep 2005Closed 6 Oct 2005AIR BAGS
AIR BAG WARNING LAMP ILLUMINATION
ODI HAS GRANTED THE PETITION AND HAS OPENED A PRELIMINARY EVALUATION (PE05-053) ON ILLUMINATION OF AIR BAG WARNING LAMP ON MODEL YEAR 2002 AND 2003 MINI COOPER VEHICLES.
Recalls on the 2003 Mini Cooper S
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20120299,254 units in Canada
Steering
On certain vehicles, the electro-hydraulic power steering pump could fail temporarily or permanently due to problems with the electronics that control the function of the pump, a failure of the pump cooling fan, or a loss of power to the pump. A vehicle experiencing a loss of steering power assist would revert to a manual steering mode which would require greater driver effort, especially at low vehicle speeds. Nevertheless, a loss of steering power assist could ultimately result in a crash causing property damage and/or personal injury. Correction: The electro-hydraulic power steering pump, as well as the pump cooling fan, will be subject to special extended warranty coverage of 12 years or 200,000 km from first in-service date of the vehicle.
Recall 2003055462 units in Canada
Suspension
On certain vehicles, the head of the screw securing the rear struts to the chassis may tear off. The remaining portion of the screw (stud, or shaft) will still hold the strut in place. However, if left unattended over a longer period of time, and depending on driving conditions, the stud/shaft may break. If this occurred, the chassis would lean directly on the tire, diminishing the driver's ability to control the vehicle. Depending on traffic conditions and the driver's reactions, this could lead to a crash. Correction: Dealer will replace the lower screw connection of the rear struts.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 115,000 milesColorado Springs, COCrash2 injured
STEERING
POWER STEERING PUMP FAILED WHILE DRIVING
NHTSA complaint #11235343 — an unverified report by a vehicle owner.
at 150,000 milesMoutn Vernon, OHCrash1 injured
STEERING
I WAS APPROACHING A CORNER ON A BACK ROAD AND HALF WAY THROUGH THE POWER STEERING FAILED WHICH CAUSED THE CAR TO GO OFF THE ROAD ROLLING TWO AND A HALF TIMES LANDING ON THE ROOF.
NHTSA complaint #11046326 — an unverified report by a vehicle owner.
at 110,000 milesMountain View, OKCrashFire
STEERING
POWER STEERING WENT OUT WITHOUT WARNING, CAUSING LOSS OF CONTROL WHILE VEHICLE WAS IN MOTION; MINI USA ADVISED IT WAS STILL DRIVEABLE, BUT TO BE CAUTIOUS DUE TO LACK OF CONTROL/POWER STEERING; WHEN PARKED, SMOKE BEGAN TO PLUME FROM UNDER HOOD WHERE A FIRE WAS NOTICED IN BACK OF ENGINE. CALLED MINI USA BACK AND THEY ADVISED US TO NOT DRIVE VEHICLE, AS IT WAS A SAFETY HAZARD. CONTACTED MINI TO SET UP RECALLED PART (HYDRAULIC POWER STEERING), BUT THEY WERE NOT WILLING TO HAVE CAR TOWED TO DEALER (120 MILES FROM MY RESIDENCE).
NHTSA complaint #11004769 — an unverified report by a vehicle owner.
at 110,000 milesMountain View, OKCrashFire
ELECTRICAL SYSTEM
POWER STEERING WENT OUT WITHOUT WARNING, CAUSING LOSS OF CONTROL WHILE VEHICLE WAS IN MOTION; MINI USA ADVISED IT WAS STILL DRIVEABLE, BUT TO BE CAUTIOUS DUE TO LACK OF CONTROL/POWER STEERING; WHEN PARKED, SMOKE BEGAN TO PLUME FROM UNDER HOOD WHERE A FIRE WAS NOTICED IN BACK OF ENGINE. CALLED MINI USA BACK AND THEY ADVISED US TO NOT DRIVE VEHICLE, AS IT WAS A SAFETY HAZARD. CONTACTED MINI TO SET UP RECALLED PART (HYDRAULIC POWER STEERING), BUT THEY WERE NOT WILLING TO HAVE CAR TOWED TO DEALER (120 MILES FROM MY RESIDENCE).
NHTSA complaint #11004769 — an unverified report by a vehicle owner.
at 213,000 milesSandpoint, IDCrash3 injured
STEERING
TL* THE CONTACT OWNS A 2003 MINI COOPER S. WHILE DRIVING 40 MPH AND ATTEMPTING TO MAKE A TURN, THE POWER STEERING FAILED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED CONTUSIONS TO THE FACE AND LOST A TOOTH. THE OCCUPANTS OF THE OTHER VEHICLE SUSTAINED UNKNOWN INJURIES. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 213,000.
NHTSA complaint #10849946 — an unverified report by a vehicle owner.
at 72,000 milesShelton, WAFire
STEERING
8/13/2014- I WAS STOPPED AT A STOP SIGN IN A MALL PARKING LOT AND SMOKE STARTED BILLOWING OUT FROM UNDER THE RIGHT FRONT SIDE OF THE CAR AND AT THE SAME TIME STARTED COMING THROUGH THE VENTS INTO THE CABIN OF THE CAR. I TRIED TO SHUT OFF THE CAR, BUT IT WOULD NOT TURN OFF. A BYSTANDER CAME RUNNING AND OPENED THE HOOD, SMOKE POURED OUT, TOLD ME TO CALL ROADSIDE ASSISTANCE AS HE WAS OPENING HOOD AND THEN TOLD ME TO HANG UP AND CALL 911 THAT MY CAR WAS ON FIRE. FLAMES WERE COMING OUT OF THE ENGINE AREA BUT THERE WAS TOO MUCH SMOKE. THE ENGINE FAN WAS STILL RUNNING. ANOTHER PASSERBY HAD AN COMMERCIAL EXTINGUISHER AND EMPTIED IT ON MY VEHICLE. THE FIRE DEPT. WAS PULLING UP AS THEY WERE TRYING TO PUSH IT ASIDE, THE CAR RE-IGNITED AND IT TOOK THE FIRE DEPARTMENT APPROX. 15 TO MAKE DOUSE THE FIRE WITHOUT IT RE-IGNITING. ALL OF THESE PEOPLE LOOKED MY VEHICLE OVER AND COULD FIND NO REASON FOR IT TO IGNITE. I PURCHASED THE CAR USED ABOUT 4 WEEKS AGO AND HAVE PUT ABOUT 3000 MILES ON IT WITHOUT ANY ISSUES. MY INSURANCE COMPANY HAD IT TOWED TO A MECHANIC DOWN THE ROAD AND THEY ARE TO CONTACT ME TOMORROW TO SEE IF THEY CAN SEE WHY THIS OCCURRED. LUCKILY, MY DAUGHTER AND I WERE ABLE TO EXIT THE CAR AND BE IN AN AREA CLOSE TO THE FIRE DEPARTMENT AND GOOD SAMARITANS...UPDATED 10/06/14 *BF *TR UPDATED 7/15/2015
NHTSA complaint #10622184 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 101,000 milesSanta Rosa, CA
TIRES
The contact owns a 2003 Mini Cooper S equipped with Falken Tires, Tire Line: Sincera SN250 A/S, Tire Size: 235/45R17, DOT Number: FMHR3120. The contact stated that while washing the vehicle, he noticed that a bubble had developed on the front driver’s side tire. The contact was concerned for his safety while driving the vehicle. The contact stated that he rotated the tire to the rear driver’s side but was concerned and uncertain if the bubble might cause a risk to his safety while driving. The vehicle had not yet been diagnosed. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 101,000.
NHTSA complaint #11541298 — an unverified report by a vehicle owner.
at 140,000 milesSAN Antonio, TX
STEERING
I WAS STARTING MY VEHICLE AND IT MADE A BAD KNOCKING NOISE THEN IT WAS LIKE CRUNCHING NOISE SO I STOPPED TURN IT OFF AND WAITED FOR A WHILE WENT BACK TO THE CAR STILL MAKING A STRANGE NOISE BUT ONCE I PUT IT IN THE DRIVE IT STOPPED MAKING NOISE DROVE DOWN THE ROAD A BIT AND TALKING ABOUT APPARENTLY SLIPS OFF OF THE CAR SO IT JUST PULLS OVER INSIDE ALL THE ALL THE WEARING LIGHTS CAME ON SO PULLED OVER APPARENTLY THIS HAPPENS QUITE OFTEN BUT THE HARMONIC BALANCER SEPARATED AND WITH SPINNING AGAINST ITSELF AND KNOCKED THE PIECES OFF OF IT AND THROUGH THE SERPENTINE BELT SO THAT NEEDS TO REPLACE NOW THAT SHOULD NOT HAPPEN IT'S ONE PIECE IS THIS ONE PIECE THIS NEEDS TO BE RECALLED FOR THESE WHATEVER CARS HAD THESE HARMONIC BALANCERS IS DANGEROUS AND IT COULD BLOW YOUR CAR UP THANK YOU
NHTSA complaint #11362320 — an unverified report by a vehicle owner.
at 140,000 milesSAN Antonio, TX
SUSPENSION
I WAS STARTING MY VEHICLE AND IT MADE A BAD KNOCKING NOISE THEN IT WAS LIKE CRUNCHING NOISE SO I STOPPED TURN IT OFF AND WAITED FOR A WHILE WENT BACK TO THE CAR STILL MAKING A STRANGE NOISE BUT ONCE I PUT IT IN THE DRIVE IT STOPPED MAKING NOISE DROVE DOWN THE ROAD A BIT AND TALKING ABOUT APPARENTLY SLIPS OFF OF THE CAR SO IT JUST PULLS OVER INSIDE ALL THE ALL THE WEARING LIGHTS CAME ON SO PULLED OVER APPARENTLY THIS HAPPENS QUITE OFTEN BUT THE HARMONIC BALANCER SEPARATED AND WITH SPINNING AGAINST ITSELF AND KNOCKED THE PIECES OFF OF IT AND THROUGH THE SERPENTINE BELT SO THAT NEEDS TO REPLACE NOW THAT SHOULD NOT HAPPEN IT'S ONE PIECE IS THIS ONE PIECE THIS NEEDS TO BE RECALLED FOR THESE WHATEVER CARS HAD THESE HARMONIC BALANCERS IS DANGEROUS AND IT COULD BLOW YOUR CAR UP THANK YOU
NHTSA complaint #11362320 — an unverified report by a vehicle owner.
at 79,000 milesArab, AL
SEATS
TL* THE CONTACT OWNS A 2003 MINI COOPER S. THE CONTACT STATED THAT ON THREE OCCASIONS, THE MAT OCCUPANCY SENSOR ON THE FRONT PASSENGER'S SEAT WAS REPLACED DUE TO THE WARNING LIGHT BEING ILLUMINATED. THE VEHICLE WAS TAKEN TO MINI OF BIRMINGHAM LOCATED AT 2001 TOM WILLIAMS WAY, BIRMINGHAM, AL 35210, 205-267-4505. THE CONTACT WAS INFORMED THAT THE MAT SENSOR NEEDED TO BE REPLACED AT A COST OF $1,200. THE CONTACT WAS ALSO INFORMED THAT THE PART MAY ALSO BE AVAILABLE AT THE LOCAL JUNKYARD. THE MAT SENSOR WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS INFORMED THAT THE SEAT SHOULD BE REPLACED WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
NHTSA complaint #11319813 — an unverified report by a vehicle owner.
at 79,000 milesArab, AL
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 MINI COOPER S. THE CONTACT STATED THAT ON THREE OCCASIONS, THE MAT OCCUPANCY SENSOR ON THE FRONT PASSENGER'S SEAT WAS REPLACED DUE TO THE WARNING LIGHT BEING ILLUMINATED. THE VEHICLE WAS TAKEN TO MINI OF BIRMINGHAM LOCATED AT 2001 TOM WILLIAMS WAY, BIRMINGHAM, AL 35210, 205-267-4505. THE CONTACT WAS INFORMED THAT THE MAT SENSOR NEEDED TO BE REPLACED AT A COST OF $1,200. THE CONTACT WAS ALSO INFORMED THAT THE PART MAY ALSO BE AVAILABLE AT THE LOCAL JUNKYARD. THE MAT SENSOR WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS INFORMED THAT THE SEAT SHOULD BE REPLACED WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
NHTSA complaint #11319813 — an unverified report by a vehicle owner.
at 79,000 milesArab, AL
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
TL* THE CONTACT OWNS A 2003 MINI COOPER S. THE CONTACT STATED THAT ON THREE OCCASIONS, THE MAT OCCUPANCY SENSOR ON THE FRONT PASSENGER'S SEAT WAS REPLACED DUE TO THE WARNING LIGHT BEING ILLUMINATED. THE VEHICLE WAS TAKEN TO MINI OF BIRMINGHAM LOCATED AT 2001 TOM WILLIAMS WAY, BIRMINGHAM, AL 35210, 205-267-4505. THE CONTACT WAS INFORMED THAT THE MAT SENSOR NEEDED TO BE REPLACED AT A COST OF $1,200. THE CONTACT WAS ALSO INFORMED THAT THE PART MAY ALSO BE AVAILABLE AT THE LOCAL JUNKYARD. THE MAT SENSOR WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS INFORMED THAT THE SEAT SHOULD BE REPLACED WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
NHTSA complaint #11319813 — an unverified report by a vehicle owner.
at 150,000 milesAbbeville, SC
STEERING
WE KNOW OF TWICE THAT OUR CAR'S POWER STEERING PUMP FAILED WHILE IN MOTION. AFTER BMW WAS FINALLY FORCED INTO A RECALL FOR THE POWER STEERING PUMP FAILURE AND WE RECEIVED A NOTIFICATION, WE TOOK OUR CAR TO CENTURY BMW IN GREENVILLE, SC. THE SERVICE DEPARTMENT CHECKED OUR WORK REGARDING REPLACEMENT PUMP, FAN, ETC. AND DEEMED IT 100% SATISFACTORY. WE SUBMITTED THE PAPERWORK AND INVOICE FOR THE REPAIR AND WAITED (REQUESTED . AFTER 16 WEEKS AND NO REIMBURSEMENT OR NOTIFICATION, WE CALLED AND WAS INFORMED BY THE SERVICE DEPARTMENT MANAGER THAT BMW WOULDN'T PAY US ANYTHING BECAUSE WE DIDN'T USE OEM PARTS. WHY WOULD WE KEEP REPLACING THE PUMP (THIS WAS THE 3RD PUMP THAT WE KNOW OF) WITH A DEFECTIVE ONE (BY ZF) THAT KEPT QUITTING? WE REPLACED IT WITH DORMAN (WELL-KNOWN MANUFACTURER OF QUALITY PARTS) WHICH HAD A LIFE-TIME WARRANTY (LIFE-TIME!) AND WAS MUCH CHEAPER. THE SD MANAGER EVEN SAID THAT SINCE HE'D SEEN SO MANY REPAIRS USING THAT BRAND OF POWER STEERING PUMP HE HAD RESEARCHED THEM AND FOUND NOTHING WRONG WITH THEM. BUT BMW DECIDED THEY WOULDN'T PAY FOR THIS. THERE WAS NOTHING IN THE RECALL LETTER THAT SAID OEM HAD TO BE USED OR THEY WOULDN'T REIMBURSE FOR REPAIRS. I BELIEVE BMW SAW SO MANY DORMAN PUMPS USED THEY KNEW THEY COULD SAVE A LOT OF MONEY BY REFUSING TO PAY. WE FILED A COMPLAINT WITH THE SC DEPT. OF CONSUMER AFFAIRS BUT BMW WOULDN'T ANSWER THEM SO THEY JUST DROPPED IT, LETTING BMW GET BY WITH THIS. WE WERE ONLY REQUESTING $721.04 WHICH IS LESS THAN HALF OF WHAT A REPAIR SHOP WOULD HAVE CHARGED. CAN YOU DO ANYTHING ABOUT THIS? WE FILED THE COMPLAINT WITH SC CONSUMER AFFAIRS IN DECEMBER OF 2017, TOOK THE CAR TO BMW IN MAY OF 2017 SO THIS HAS BEEN GOING ON FOR A WHILE. HAVE OTHER OWNERS HAD THIS PROBLEM? HAS A LAWSUIT BEEN STARTED AGAINST BMW?
NHTSA complaint #11290482 — an unverified report by a vehicle owner.
at 115,000 milesColorado Springs, COCrash2 injured
STEERING
POWER STEERING PUMP FAILED WHILE DRIVING
NHTSA complaint #11235343 — an unverified report by a vehicle owner.
at 82,790 milesSanta Clara, CA
STEERING
OCCASIONALLY THE STEERING OVER MY MINI COOPER S IS BECOMING VERY HARD. IT SEEMS LIKE THE POWER STEERING IS FAILING. THE CAR THEN CAN ONLY BE STEERED WITH A LOT OF DIFFICULTY. I CAN NO LONGER RISK TO HAVE MY DAUGHTER OR WIFE DRIVE THIS CAR. I CHECKED THE STEERING FLUID AND IT IS AT OPTIMAL LEVELS. IT USUALLY HAPPENS AT LOWER SPEED, BUT I HAVE NOT DRIVEN IT ON THE FREEWAY SINCE THIS ISSUE STARTED TO APPEAR.
NHTSA complaint #11190112 — an unverified report by a vehicle owner.
at 130,000 milesBenton City, WA
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 MINI COOPER S. THE CONTACT NOTICED FUEL LEAKING UNDERNEATH THE VEHICLE. THE CONTACT CHECKED UNDER THE HOOD AND DISCOVERED THAT THE FUEL FILTER HAD A LEAK. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
NHTSA complaint #11096780 — an unverified report by a vehicle owner.
at 48,000 milesWoodbine, MD
SEAT BELTS
AFTER BATTERY WENT DEAD, REPLACED WITH NEW BATTERY AND SHORTLY AFTER AIR BAG LIGHT ILLUMINATED. HAD INDEPENDENT SHOP CLEAR CODE IN 2015 INSPECTED HARNESS FOUND NOTHING OUT OF ORDINARY. 3 DAYS LATER AIR BAG LIGHT RETURNED. NOW IN FEBRUARY 2018 HAD MINI OF TOWSON DIAGNOSE AIR BAG LIGHT THINKING THE DEALERSHIP CAN RESET AIR BAG LIGHT PROPERLY. DEALERSHIP RECOMMENDED UPGRADING WIRING HARNESS UNDER SEAT FOR 525 DOLLARS. I HAVE BEEN ON MULTIPLE FORUMS AND THIS AIR BAG LIGHT IS A COMMON PROBLEM FOR 02-03 MINIS, INCLUDING 05-06, AND 12-15 YEAR MINIS. MY CONCERN IS THAT MINI KNOWS THIS IS A DEFECTIVE PART FROM THE MANUFACTURER BUT REFUSES TO STAND BY THEIR PRODUCT EVEN WHEN IT COULD AFFECT THE SAFETY OF THE PURCHASER OF ITS VEHICLES. IN THE EVENT NHTSA RECEIVES ENOUGH COMPLAINTS TO FORCE MINI TO ISSUE A RECALL FOR THIS ISSUE, I WOULD LIKE TO BE INCLUDED AS ANOTHER DISSATISFIED CONSUMER. THANK YOU FOR YOUR TIME, GARRETT
NHTSA complaint #11067115 — an unverified report by a vehicle owner.
at 48,000 milesWoodbine, MD
AIR BAGS
AFTER BATTERY WENT DEAD, REPLACED WITH NEW BATTERY AND SHORTLY AFTER AIR BAG LIGHT ILLUMINATED. HAD INDEPENDENT SHOP CLEAR CODE IN 2015 INSPECTED HARNESS FOUND NOTHING OUT OF ORDINARY. 3 DAYS LATER AIR BAG LIGHT RETURNED. NOW IN FEBRUARY 2018 HAD MINI OF TOWSON DIAGNOSE AIR BAG LIGHT THINKING THE DEALERSHIP CAN RESET AIR BAG LIGHT PROPERLY. DEALERSHIP RECOMMENDED UPGRADING WIRING HARNESS UNDER SEAT FOR 525 DOLLARS. I HAVE BEEN ON MULTIPLE FORUMS AND THIS AIR BAG LIGHT IS A COMMON PROBLEM FOR 02-03 MINIS, INCLUDING 05-06, AND 12-15 YEAR MINIS. MY CONCERN IS THAT MINI KNOWS THIS IS A DEFECTIVE PART FROM THE MANUFACTURER BUT REFUSES TO STAND BY THEIR PRODUCT EVEN WHEN IT COULD AFFECT THE SAFETY OF THE PURCHASER OF ITS VEHICLES. IN THE EVENT NHTSA RECEIVES ENOUGH COMPLAINTS TO FORCE MINI TO ISSUE A RECALL FOR THIS ISSUE, I WOULD LIKE TO BE INCLUDED AS ANOTHER DISSATISFIED CONSUMER. THANK YOU FOR YOUR TIME, GARRETT
NHTSA complaint #11067115 — an unverified report by a vehicle owner.
at 48,000 milesWoodbine, MD
ELECTRICAL SYSTEM
AFTER BATTERY WENT DEAD, REPLACED WITH NEW BATTERY AND SHORTLY AFTER AIR BAG LIGHT ILLUMINATED. HAD INDEPENDENT SHOP CLEAR CODE IN 2015 INSPECTED HARNESS FOUND NOTHING OUT OF ORDINARY. 3 DAYS LATER AIR BAG LIGHT RETURNED. NOW IN FEBRUARY 2018 HAD MINI OF TOWSON DIAGNOSE AIR BAG LIGHT THINKING THE DEALERSHIP CAN RESET AIR BAG LIGHT PROPERLY. DEALERSHIP RECOMMENDED UPGRADING WIRING HARNESS UNDER SEAT FOR 525 DOLLARS. I HAVE BEEN ON MULTIPLE FORUMS AND THIS AIR BAG LIGHT IS A COMMON PROBLEM FOR 02-03 MINIS, INCLUDING 05-06, AND 12-15 YEAR MINIS. MY CONCERN IS THAT MINI KNOWS THIS IS A DEFECTIVE PART FROM THE MANUFACTURER BUT REFUSES TO STAND BY THEIR PRODUCT EVEN WHEN IT COULD AFFECT THE SAFETY OF THE PURCHASER OF ITS VEHICLES. IN THE EVENT NHTSA RECEIVES ENOUGH COMPLAINTS TO FORCE MINI TO ISSUE A RECALL FOR THIS ISSUE, I WOULD LIKE TO BE INCLUDED AS ANOTHER DISSATISFIED CONSUMER. THANK YOU FOR YOUR TIME, GARRETT
NHTSA complaint #11067115 — an unverified report by a vehicle owner.
at 150,000 milesMoutn Vernon, OHCrash1 injured
STEERING
I WAS APPROACHING A CORNER ON A BACK ROAD AND HALF WAY THROUGH THE POWER STEERING FAILED WHICH CAUSED THE CAR TO GO OFF THE ROAD ROLLING TWO AND A HALF TIMES LANDING ON THE ROOF.
NHTSA complaint #11046326 — an unverified report by a vehicle owner.
at 90,000 milesProvidence, RI
UNKNOWN OR OTHER
THE MANUAL TAILGATE RELEASE CABLE WAS NOT FITTED IN THIS AND OTHER EARLY PRODUCTION MINI COOPER S CARS, THOUGH THE OWNER'S MANUAL INDICATES THAT THIS SAFETY FEATURE IS PART OF THE DESIGN. THE MANUAL TAILGATE RELEASE CABLE ALLOWS ACCESS TO THE BATTERY COMPARTMENT, WHICH IS IN THE TRUNK OF THE VEHICLE, WHEN THERE IS AN ELECTRICAL MALFUNCTION SUCH AS A BATTERY FAILURE. WITHOUT THE MANUAL RELEASE CABLE, THE BATTERY IS INACCESSIBLE IN THE EVENT OF A FAILED BATTERY OR OTHER ELECTRICAL MALFUNCTION. THE BATTERY IN MY CAR FAILED AND LEFT ME STRANDED ON THE SIDE OF THE HIGHWAY WITH NO CONVENIENT ACCESS TO REMOVE THE BATTERY. FURTHER, THE ABSENCE OF THIS MANUAL RELEASE CABLE MEANS THAT THE TAILGATE COULD NOT BE USED AS AN EGRESS FOR VEHICLE OCCUPANTS IN THE EVENT OF AN EMERGENCY.
NHTSA complaint #11010679 — an unverified report by a vehicle owner.
at 90,000 milesProvidence, RI
ELECTRICAL SYSTEM
THE MANUAL TAILGATE RELEASE CABLE WAS NOT FITTED IN THIS AND OTHER EARLY PRODUCTION MINI COOPER S CARS, THOUGH THE OWNER'S MANUAL INDICATES THAT THIS SAFETY FEATURE IS PART OF THE DESIGN. THE MANUAL TAILGATE RELEASE CABLE ALLOWS ACCESS TO THE BATTERY COMPARTMENT, WHICH IS IN THE TRUNK OF THE VEHICLE, WHEN THERE IS AN ELECTRICAL MALFUNCTION SUCH AS A BATTERY FAILURE. WITHOUT THE MANUAL RELEASE CABLE, THE BATTERY IS INACCESSIBLE IN THE EVENT OF A FAILED BATTERY OR OTHER ELECTRICAL MALFUNCTION. THE BATTERY IN MY CAR FAILED AND LEFT ME STRANDED ON THE SIDE OF THE HIGHWAY WITH NO CONVENIENT ACCESS TO REMOVE THE BATTERY. FURTHER, THE ABSENCE OF THIS MANUAL RELEASE CABLE MEANS THAT THE TAILGATE COULD NOT BE USED AS AN EGRESS FOR VEHICLE OCCUPANTS IN THE EVENT OF AN EMERGENCY.
NHTSA complaint #11010679 — an unverified report by a vehicle owner.
at 110,000 milesMountain View, OKCrashFire
STEERING
POWER STEERING WENT OUT WITHOUT WARNING, CAUSING LOSS OF CONTROL WHILE VEHICLE WAS IN MOTION; MINI USA ADVISED IT WAS STILL DRIVEABLE, BUT TO BE CAUTIOUS DUE TO LACK OF CONTROL/POWER STEERING; WHEN PARKED, SMOKE BEGAN TO PLUME FROM UNDER HOOD WHERE A FIRE WAS NOTICED IN BACK OF ENGINE. CALLED MINI USA BACK AND THEY ADVISED US TO NOT DRIVE VEHICLE, AS IT WAS A SAFETY HAZARD. CONTACTED MINI TO SET UP RECALLED PART (HYDRAULIC POWER STEERING), BUT THEY WERE NOT WILLING TO HAVE CAR TOWED TO DEALER (120 MILES FROM MY RESIDENCE).
NHTSA complaint #11004769 — an unverified report by a vehicle owner.
at 110,000 milesMountain View, OKCrashFire
ELECTRICAL SYSTEM
POWER STEERING WENT OUT WITHOUT WARNING, CAUSING LOSS OF CONTROL WHILE VEHICLE WAS IN MOTION; MINI USA ADVISED IT WAS STILL DRIVEABLE, BUT TO BE CAUTIOUS DUE TO LACK OF CONTROL/POWER STEERING; WHEN PARKED, SMOKE BEGAN TO PLUME FROM UNDER HOOD WHERE A FIRE WAS NOTICED IN BACK OF ENGINE. CALLED MINI USA BACK AND THEY ADVISED US TO NOT DRIVE VEHICLE, AS IT WAS A SAFETY HAZARD. CONTACTED MINI TO SET UP RECALLED PART (HYDRAULIC POWER STEERING), BUT THEY WERE NOT WILLING TO HAVE CAR TOWED TO DEALER (120 MILES FROM MY RESIDENCE).
NHTSA complaint #11004769 — an unverified report by a vehicle owner.
SAN Antonio, TX
STEERING
TL* THE CONTACT OWNS A 2003 MINI COOPER S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/18/16*LJ UPDATED 06/14/16.
NHTSA complaint #10852218 — an unverified report by a vehicle owner.
at 213,000 milesSandpoint, IDCrash3 injured
STEERING
TL* THE CONTACT OWNS A 2003 MINI COOPER S. WHILE DRIVING 40 MPH AND ATTEMPTING TO MAKE A TURN, THE POWER STEERING FAILED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED CONTUSIONS TO THE FACE AND LOST A TOOTH. THE OCCUPANTS OF THE OTHER VEHICLE SUSTAINED UNKNOWN INJURIES. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 213,000.
NHTSA complaint #10849946 — an unverified report by a vehicle owner.
Phoenix, AZ
STEERING
TL* THE CONTACT OWNS A 2003 MINI COOPER S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10839425 — an unverified report by a vehicle owner.
NEW York, NY
STEERING
TL* THE CONTACT OWNS A 2003 MINI COOPER S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10836991 — an unverified report by a vehicle owner.
Watkinsville, GA
STEERING
TL* THE CONTACT OWNS A 2003 MINI COOPER S. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING BECAME VERY DIFFICULT TO MANEUVER. AFTER TURNING OFF AND RESTARTING THE VEHICLE 30 MINUTES LATER, THE POWER STEERING RETURNED TO NORMAL, BUT THEN FAILED AGAIN. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRO-HYDRAULIC POWER STEERING FAILED AND NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE DEALER WANTED TO CHARGE FOR THE REPAIR BECAUSE OF THE MILEAGE ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 181,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10824486 — an unverified report by a vehicle owner.
at 136,000 milesLittle River Academy, TX
STEERING
TL* THE CONTACT OWNS A 2003 MINI COOPER S. WHILE OPERATING THE VEHICLE AT LOW SPEEDS, THE STEERING WHEEL REQUIRED EXCESSIVE FORCE IN ORDER TO TURN. WHILE INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE POWER STEERING FLUID LEAKED FROM THE POWER STEERING FLUID RESERVOIR. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 136,000.
NHTSA complaint #10806500 — an unverified report by a vehicle owner.
at 86,500 milesKihei, HI
STEERING
SUDDENLY OUT OF NOWHERE AS SOON AS I STARTED THE CAR TO BACK OUT OF MY DRIVEWAY & GO TO WORK THE STEERING WAS COMPLETELY LOCKED UP, ONLY HAVING APPROXIMATELY AN INCH TO INCH AND A HALF OF MOBILITY IN EITHER DIRECTION. I THEN TURNED THE CAR OFF, LET IT SIT OFF FOR ABOUT 5 MINS THEN RE-STARTED IT AND THE STEERING WAS STILL THE SAME WAY.
NHTSA complaint #10787346 — an unverified report by a vehicle owner.