Owners have filed 46 complaints
about the 2011 Mini Cooper S with NHTSA between 2012 and 2025.
The largest single group is the engine & cooling.
Across this model's run it ranks 8 of 15 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 16
Against the median year of the Mini Cooper S. 50 means typical for this
model; 100 means roughly double.
Severity — 100
28.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 41
24% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
39.1%
10,000 – 24,999 miles
13.0%
25,000 – 49,999 miles
824.2%
50,000 – 74,999 miles
927.3%
75,000 – 99,999 miles
824.2%
100,000 – 149,999 miles
412.1%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Apr 2012peak 3Jul 2025
NHTSA investigations into the 2011 Mini Cooper S
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE11036Opened 11 Oct 2011Closed 11 Jun 2012ENGINE AND ENGINE COOLING
Engine compartment fire
In a January 10, 2012 letter to NHTSA, BMW of North America, LLC. (BMW) submitted a Defect Information Report (DIR) identifying a defect in the electric auxiliary water pump in approximately 88,911 model year (MY) 2007-2011 Mini Cooper vehicles manufactured from November 14, 2006 through January 18, 2011 (Recall 12V-008).According to BMW, the auxiliary water pump on vehicles equipped with 4-cylinder turbocharged engines may overheat.Electro-migration can cause the pump electronic circuit board to overheat resulting in smoldering of the water pump. If smoldering occurs, it may lead to an engine...
Recalls on the 2011 Mini Cooper S
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
23V337000
ELECTRICAL SYSTEM
BMW of North America, LLC (BMW) is recalling certain 2008-2014 MINI Clubman Cooper, Clubman Cooper S, Clubman John Cooper Works, and 2007-2013 MINI Hardtop 2-Door Cooper, Cooper S, and John Cooper Works vehicles sold, or ever registered, in Alaska, Colorado, Connecticut, Delaware, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Dakota, Ohio, Pennsylvania, Rhode Island, South Dakota, Utah, Vermont, Virginia, West Virginia, Washington D.C., and Wisconsin. The electronic control module in the driver's side footwell area may short-circuit, due to corrosion from water and road salt.
Risk: An electrical short-circuit can increase the risk of a fire.
18V248000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
BMW of North America, LLC (BMW) is recalling certain 2011-2012 BMW 550i, 550i xDrive, 550i Gran Turismo, 550i Gran Turismo xDrive, 750i, 750Li, 750i xDrive, 750Li xDrive, 760Li, X5 xDrive50i, X5 M, X6 xDrive50i, X6 M, ActiveHybrid7, MINI Cooper S Convertible, John Cooper Works (JCW) Convertible, Cooper S Countryman, Cooper S Countryman ALL4, Cooper S, JCW, Cooper S Clubman, JCW Clubman, Cooper S Roadster, JCW Roadster, Cooper S Coupe, JCW Coupe and Rolls-Royce Ghost, 2011 BMW X6 Hybrid and 2012 BMW 650i Coupe, 650i xDrive Coupe, 650i Convertible and 650i xDrive Convertible vehicles. The electric auxiliary water pump may fail and cause the circuit board to overheat.
Risk: If the circuit board were to overheat, it can increase the risk of a fire.
12V008000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
BMW IS RECALLING CERTAIN MODEL YEAR 2007-2011 MINI COOPER S, 2008-2011 MINI COOPER S CLUBMAN, 2009-2011 MINI COOPER S CONVERTIBLE, 2009-2011 MINI COOPER JCW, 2009-2011 MINI COOPER JCW CLUBMAN, 2009-2011 COOPER JCW CONVERTIBLE, AND 2011 COOPER S COUNTRYMAN PASSENGER CARS MANUFACTURED FROM NOVEMBER 14, 2006, THROUGH JANUARY 18, 2011. THE ELECTRIC AUXILIARY WATER PUMP THAT COOLS THE TURBOCHARGER HAS AN ELECTRONIC CIRCUIT BOARD THAT CAN MALFUNCTION AND OVERHEAT.
Risk: THE CIRCUIT BOARD MAY SMOLDER WHICH COULD RESULT IN A VEHICLE FIRE.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20181953,739 units in Canada
Electrical
On certain vehicles, the auxiliary water pump (which cools the turbocharger after the engine is turned OFF) can overheat and fail. This could result in a vehicle fire causing injury and/or damage to property. Correction: Dealers will replace the auxiliary water pump. Note: Owners are advised to park the vehicle outdoors until the remedy is applied. Additional note: This is an expansion of recalls 2011-376 and 2012-008.
Recall 20120086,557 units in Canada
Electrical
On certain vehicles, the auxiliary water pump (which cools the turbocharger after the engine is turned OFF) can overheat and fail. This could result in a vehicle fire causing property damage and/or personal injury. Correction: Dealers will replace the auxiliary water pump. Note: Owners are advised to park the vehicle outdoors until the remedy is applied.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 60,000 milesWeston, FLFire1 injured
ELECTRICAL SYSTEM
I OWNED A 2011 MINI COOPER S ("MINI") VEHICLE THAT CAUSED A FIRE AND INJURIES AT OUR HOME. THE FIRE WAS DISCOVERED WHILE THE MINI WAS PARKED IN OUR GARAGE WITH THE IGNITION OFF. THE FIRE DESTROYED OUR RESIDENCE, PERSONAL PROPERTY AND TWO VEHICLES, INCLUDING THE AFOREMENTIONED MINI. FIRE AUTHORITIES DETERMINED THAT THE FIRE ORIGINATED IN THE MINI'S ENGINE COMPARTMENT AND A SUBSEQUENT INVESTIGATION YIELDED THAT THE CAUSE OF THE FIRE WAS AN ELECTRICAL FAILURE TO AN ELECTRICAL CONNECTION FOR THE CIRCUIT BOARD ON THE AUXILIARY WATER PUMP. THE FAILURE IGNITED NEARBY COMBUSTIBLES IN THE ENGINE COMPARTMENT. THE FAILURE WAS DETERMINED TO BE CONSISTENT WITH THAT DESCRIBED IN NHTSA SAFETY RECALL CAMPAIGN 12V-008, WHICH AFFECTED 88,911 BMW VEHICLES. IT IS UNKNOWN WHY OUR MINI WAS NOT RECALLED AND OR INCLUDED IN THAT CAMPAIGN. BMW MANUFACTURES MINIS, AS WELL AS OTHER VEHICLES, AND IT HAS BEEN THE SUBJECT OF SEVERAL RECENT NATIONAL MEDIA REPORTS INVOLVING NUMEROUS "UNEXPLAINED" VEHICLE FIRES FOR WHICH THEY HAVE NOT ACCEPTED RESPONSIBILITY OR PROVIDED PLAUSIBLE EXPLANATIONS FOR. TO DATE, BMW HAS FAILED TO DO EITHER OF THE LATTER WITH REGARDS TO OUR FIRE. THIS COMPLAINT IS BEING FILED FOR THE PURPOSE OF ENABLING THE NHTSA TO THOROUGHLY INVESTIGATE THIS MATTER IN THE INTEREST OF PUBLIC SAFETY AND IN SUPPORT OF ITS MISSION OF SAVING LIVES AND PREVENTING ADDITIONAL INJURIES.
NHTSA complaint #11120962 — an unverified report by a vehicle owner.
at 60,000 milesWeston, FLFire1 injured
ENGINE
I OWNED A 2011 MINI COOPER S ("MINI") VEHICLE THAT CAUSED A FIRE AND INJURIES AT OUR HOME. THE FIRE WAS DISCOVERED WHILE THE MINI WAS PARKED IN OUR GARAGE WITH THE IGNITION OFF. THE FIRE DESTROYED OUR RESIDENCE, PERSONAL PROPERTY AND TWO VEHICLES, INCLUDING THE AFOREMENTIONED MINI. FIRE AUTHORITIES DETERMINED THAT THE FIRE ORIGINATED IN THE MINI'S ENGINE COMPARTMENT AND A SUBSEQUENT INVESTIGATION YIELDED THAT THE CAUSE OF THE FIRE WAS AN ELECTRICAL FAILURE TO AN ELECTRICAL CONNECTION FOR THE CIRCUIT BOARD ON THE AUXILIARY WATER PUMP. THE FAILURE IGNITED NEARBY COMBUSTIBLES IN THE ENGINE COMPARTMENT. THE FAILURE WAS DETERMINED TO BE CONSISTENT WITH THAT DESCRIBED IN NHTSA SAFETY RECALL CAMPAIGN 12V-008, WHICH AFFECTED 88,911 BMW VEHICLES. IT IS UNKNOWN WHY OUR MINI WAS NOT RECALLED AND OR INCLUDED IN THAT CAMPAIGN. BMW MANUFACTURES MINIS, AS WELL AS OTHER VEHICLES, AND IT HAS BEEN THE SUBJECT OF SEVERAL RECENT NATIONAL MEDIA REPORTS INVOLVING NUMEROUS "UNEXPLAINED" VEHICLE FIRES FOR WHICH THEY HAVE NOT ACCEPTED RESPONSIBILITY OR PROVIDED PLAUSIBLE EXPLANATIONS FOR. TO DATE, BMW HAS FAILED TO DO EITHER OF THE LATTER WITH REGARDS TO OUR FIRE. THIS COMPLAINT IS BEING FILED FOR THE PURPOSE OF ENABLING THE NHTSA TO THOROUGHLY INVESTIGATE THIS MATTER IN THE INTEREST OF PUBLIC SAFETY AND IN SUPPORT OF ITS MISSION OF SAVING LIVES AND PREVENTING ADDITIONAL INJURIES.
NHTSA complaint #11120962 — an unverified report by a vehicle owner.
at 41,000 milesMissouri City, TXFire1 injured
ELECTRICAL SYSTEM
MY MINI COOPER WAS PARKED IN MY GARAGE FOR OVER TWO WEEKS. ON AUGUST 10, 2017 I MOVED IT OUT OF THE GARAGE TO GET TO SOME THINGS IN MY GARAGE. WHEN I BACKED IT BACK IN, I HEARD A POP AND WITHIN MINUTES I SAW SMOKE COMING FROM THE HOOD. WHEN WE WERE ABLE TO OPEN THE HOOD THE ENGINE WAS ON FIRE. WE HAD TO CALL 911 AND THEY TOLD US WE COULD NOT LEAVE THE CAR IN THE GARAGE BECAUSE OF THE FIRE INCIDENT. WE HAD TO FIGURE OUT HOW TO GET THE CAR INTO NEUTRAL SO THAT WE COULD MOVE IT OUT OF THE GARAGE WITHOUT STARTING THE CAR. ONCE PARKED ON THE DRIVE WAY, MY CAR PROCEEDED TO SMOLDER TWO MORE TIMES. WE DISCONNECTED THE BATTERY AND FINALLY ALL THE SMOKING STOPPED. MY CAR HAS BEEN AT THE BMW MOMENTUM DEALERSHIP SINCE AUGUST 12, 2017 WITH NO RESOLUTION ON WHAT CAUSED THE FIRE. ACCORDING TO MINI, THEY WERE SENDING A FIRE SPECIALIST TO SEE MY CAR WHICH THEY SAID WOULD TAKE SOME TIME. MY CAR WAS FINALLY LOOKED AT THE FIRST WEEK OF OCTOBER AND AS OF THIS EMAIL, BMW HAS NOT INFORMED ME AS TO WHAT CAUSED THE FIRE. THIS INCIDENT IS VERY CONCERNING TO ME. MY THREE KIDS WERE UPSTAIRS DOING HOMEWORK WHEN MY CAR CAUGHT ON FIRE. HAD I NOT PAID ATTENTION TO THE POP I HEARD AND CLOSED THE GARAGE DOOR, THE CAR WOULD HAVE BEEN ON FIRE IN OUR ATTACHED GARAGE WITH ALL OF US IN THE HOUSE. THIS ALL TOOK PLACE ABOUT 8 PM AS WE WERE WINDING DOWN FOR THE DAY. THE OUTCOME OF THIS COULD HAVE BEEN CATASTROPHIC FOR ME AND MY FAMILY. I WANT RESOLUTION TO THIS WHOLE INCIDENT WHICH AS OF TODAY BMW HAS NOT GIVEN ME ANY INDICATION AS TO WHAT CAUSED THE FIRE.
NHTSA complaint #11044039 — an unverified report by a vehicle owner.
at 41,000 milesMissouri City, TXFire1 injured
ENGINE
MY MINI COOPER WAS PARKED IN MY GARAGE FOR OVER TWO WEEKS. ON AUGUST 10, 2017 I MOVED IT OUT OF THE GARAGE TO GET TO SOME THINGS IN MY GARAGE. WHEN I BACKED IT BACK IN, I HEARD A POP AND WITHIN MINUTES I SAW SMOKE COMING FROM THE HOOD. WHEN WE WERE ABLE TO OPEN THE HOOD THE ENGINE WAS ON FIRE. WE HAD TO CALL 911 AND THEY TOLD US WE COULD NOT LEAVE THE CAR IN THE GARAGE BECAUSE OF THE FIRE INCIDENT. WE HAD TO FIGURE OUT HOW TO GET THE CAR INTO NEUTRAL SO THAT WE COULD MOVE IT OUT OF THE GARAGE WITHOUT STARTING THE CAR. ONCE PARKED ON THE DRIVE WAY, MY CAR PROCEEDED TO SMOLDER TWO MORE TIMES. WE DISCONNECTED THE BATTERY AND FINALLY ALL THE SMOKING STOPPED. MY CAR HAS BEEN AT THE BMW MOMENTUM DEALERSHIP SINCE AUGUST 12, 2017 WITH NO RESOLUTION ON WHAT CAUSED THE FIRE. ACCORDING TO MINI, THEY WERE SENDING A FIRE SPECIALIST TO SEE MY CAR WHICH THEY SAID WOULD TAKE SOME TIME. MY CAR WAS FINALLY LOOKED AT THE FIRST WEEK OF OCTOBER AND AS OF THIS EMAIL, BMW HAS NOT INFORMED ME AS TO WHAT CAUSED THE FIRE. THIS INCIDENT IS VERY CONCERNING TO ME. MY THREE KIDS WERE UPSTAIRS DOING HOMEWORK WHEN MY CAR CAUGHT ON FIRE. HAD I NOT PAID ATTENTION TO THE POP I HEARD AND CLOSED THE GARAGE DOOR, THE CAR WOULD HAVE BEEN ON FIRE IN OUR ATTACHED GARAGE WITH ALL OF US IN THE HOUSE. THIS ALL TOOK PLACE ABOUT 8 PM AS WE WERE WINDING DOWN FOR THE DAY. THE OUTCOME OF THIS COULD HAVE BEEN CATASTROPHIC FOR ME AND MY FAMILY. I WANT RESOLUTION TO THIS WHOLE INCIDENT WHICH AS OF TODAY BMW HAS NOT GIVEN ME ANY INDICATION AS TO WHAT CAUSED THE FIRE.
NHTSA complaint #11044039 — an unverified report by a vehicle owner.
at 100,000 milesChattanooga, TNFire
ENGINE
TL* THE CONTACT OWNED A 2011 MINI COOPER S. THE CONTACT SMELLED A BURNING ODOR AND NOTICED WHITE SMOKE COMING FROM THE ENGINE COMPARTMENT WHILE DRIVING 45 MPH. THE CONTACT EXITED THE VEHICLE AND IT BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS NOTIFIED AND EXTINGUISHED THE FLAMES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
NHTSA complaint #10993160 — an unverified report by a vehicle owner.
at 85,000 milesMiami Beach, FLFire
ENGINE
TL* THE CONTACT OWNS A 2011 MINI COOPER S HARD TOP. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE WHILE PARKED AND UNOCCUPIED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FIRE ORIGINATED AT THE TURBO SYSTEM DUE TO A FAILED COOLING SYSTEM. THE FIRE DEPARTMENT WAS NOT PRESENT AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V008000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
NHTSA complaint #10983238 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Camas, WA
UNKNOWN OR OTHER
Failure of the Footwell Module failed due to corrosion by water intrusion as diagnosed by Mini Dealership. Windows, Turn signals and lights were inoperable as a result of failure. This matched the situation outlined in your recall notice Part 573 Safety Recall Report 23V-337. Car matched the model/years affected/listed in recall. However, Mini Dealer informed me my VIN was not listed in their recall. Subsequent research indicated that NHTSA/Mini limited the recall to cars purchased cars sold or registered in specific states (not part of the Safety recall report). Ref NEF-107DM dated 5/19/2023. I drove car in those states but did not buy or register the vehicle in them. I encourage you to have Mini extend it's recall/warranty to all vehicles which exhibit the safety failure.
NHTSA complaint #11675944 — an unverified report by a vehicle owner.
Camas, WA
EXTERIOR LIGHTING
Failure of the Footwell Module failed due to corrosion by water intrusion as diagnosed by Mini Dealership. Windows, Turn signals and lights were inoperable as a result of failure. This matched the situation outlined in your recall notice Part 573 Safety Recall Report 23V-337. Car matched the model/years affected/listed in recall. However, Mini Dealer informed me my VIN was not listed in their recall. Subsequent research indicated that NHTSA/Mini limited the recall to cars purchased cars sold or registered in specific states (not part of the Safety recall report). Ref NEF-107DM dated 5/19/2023. I drove car in those states but did not buy or register the vehicle in them. I encourage you to have Mini extend it's recall/warranty to all vehicles which exhibit the safety failure.
NHTSA complaint #11675944 — an unverified report by a vehicle owner.
Camas, WA
ELECTRICAL SYSTEM
Failure of the Footwell Module failed due to corrosion by water intrusion as diagnosed by Mini Dealership. Windows, Turn signals and lights were inoperable as a result of failure. This matched the situation outlined in your recall notice Part 573 Safety Recall Report 23V-337. Car matched the model/years affected/listed in recall. However, Mini Dealer informed me my VIN was not listed in their recall. Subsequent research indicated that NHTSA/Mini limited the recall to cars purchased cars sold or registered in specific states (not part of the Safety recall report). Ref NEF-107DM dated 5/19/2023. I drove car in those states but did not buy or register the vehicle in them. I encourage you to have Mini extend it's recall/warranty to all vehicles which exhibit the safety failure.
NHTSA complaint #11675944 — an unverified report by a vehicle owner.
Fountain Valley, CA
UNKNOWN OR OTHER
My mini after the shop installed a new battery, the power windows don't work( can not roll up or down) as well as the lightning. I saw there is a recall for the footwell module for model 2007-2014 but when I call Mini, the agent told me that my car is not covered. This is a very expensive and important part to replace so please help me the best that you can. Thanks
NHTSA complaint #11649399 — an unverified report by a vehicle owner.
Fountain Valley, CA
ELECTRICAL SYSTEM
My mini after the shop installed a new battery, the power windows don't work( can not roll up or down) as well as the lightning. I saw there is a recall for the footwell module for model 2007-2014 but when I call Mini, the agent told me that my car is not covered. This is a very expensive and important part to replace so please help me the best that you can. Thanks
NHTSA complaint #11649399 — an unverified report by a vehicle owner.
at 77,800 milesFountain Valley, CA
ELECTRICAL SYSTEM
The contact owns a 2011 Mini Cooper S. The contact recently replaced the 12-Volt battery; however, while attempting to roll down the windows, the windows failed to respond as needed. The contact stated that the running lights and fog lights were inoperable. The contact stated that the battery was replaced at a tire and battery shop. The contact drove the vehicle back to the shop and was informed that the vehicle could not be repaired. The contact had researched online and related the vehicle failure to NHTSA Campaign Number: 23V337000 (Electrical System). The contact called the manufacturer and was informed that the VIN was not included in the recall. The contact was referred by the manufacturer to contact the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 77,800.
NHTSA complaint #11649526 — an unverified report by a vehicle owner.
Plantsville, CT
ELECTRICAL SYSTEM
Car stalls while driving and will not start again. No codes thrown. Found relay K96 on Junction Box Electronics module to have cracked through-hole solder joints resulting in bad continuity. Relay K96 supplies power to the low pressure fuel pump in the tank, thus with bad continuity, the pump gets no power. Relay K96 P/N is NEC Philippines P/N EP2F-B3G1ST. This issue has happened to many other people with the same car that I know. I suspect heat cycles over time stressed and fatigued the solder joints, causing the joint to crack. Overall the circuit board layout needs a heat sink for the relay to alleviate the heat produced from operation. I am IPC certified and work with aircraft engine electronics regularly and have seen similar issues.
NHTSA complaint #11634691 — an unverified report by a vehicle owner.
Plantsville, CT
ENGINE
Car stalls while driving and will not start again. No codes thrown. Found relay K96 on Junction Box Electronics module to have cracked through-hole solder joints resulting in bad continuity. Relay K96 supplies power to the low pressure fuel pump in the tank, thus with bad continuity, the pump gets no power. Relay K96 P/N is NEC Philippines P/N EP2F-B3G1ST. This issue has happened to many other people with the same car that I know. I suspect heat cycles over time stressed and fatigued the solder joints, causing the joint to crack. Overall the circuit board layout needs a heat sink for the relay to alleviate the heat produced from operation. I am IPC certified and work with aircraft engine electronics regularly and have seen similar issues.
NHTSA complaint #11634691 — an unverified report by a vehicle owner.
Anderson, IN
ELECTRICAL SYSTEM
The car was on BMW-MINI recall list and after I made a complaint of non-compliance with the recall, BMW removed my particular vehicle from the recall list without remedying the problem.
NHTSA complaint #11627182 — an unverified report by a vehicle owner.
at 96,000 milesBenbrook, TX
ELECTRICAL SYSTEM
The contact owns a 2011 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that several warning lights were illuminated erroneously. Additionally, the door locks were locking and unlocking independently. The contact also stated that the sunroof was opening or closing without driver and passenger input. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 96,000. Parts distribution disconnect.
NHTSA complaint #11610220 — an unverified report by a vehicle owner.
Merritt Island, FL
ELECTRICAL SYSTEM
The contact owns a 2011 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contacts daughter called the dealer but could not identify which dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11563595 — an unverified report by a vehicle owner.
Springfield, VA
ELECTRICAL SYSTEM
The contact owns a 2011 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electric System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11552922 — an unverified report by a vehicle owner.
Portland, ME
ELECTRICAL SYSTEM
The contact owns a 2011 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11541690 — an unverified report by a vehicle owner.
at 135,000 milesClio, MI
ELECTRICAL SYSTEM
The contact owns a 2011 Mini Cooper S. The contact stated that while driving at an undisclosed speed, the contact was informed that the left turn signal light was inoperable. The vehicle was taken to a local Pep Boys, where the left turn signal light bulb was replaced twice; however, the failure recurred 30 minutes later each time. Additionally, the contact stated that the brake lights were inoperable. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) which the contact related to the failure; however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 135,000. VIN tool confirms parts not available.
NHTSA complaint #11535499 — an unverified report by a vehicle owner.
Coral Gables, FL
AIR BAGS
All air bags lights are on. Indicates airbags are deactivated.
NHTSA complaint #11514570 — an unverified report by a vehicle owner.
Austin, TX
ENGINE AND ENGINE COOLING
The contact owns a 2011 Mini Cooper S. The contact received a recall notification for NHTSA Campaign Number: 18V248000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11426543 — an unverified report by a vehicle owner.
at 100,472 milesRedding, CA
ELECTRICAL SYSTEM
ON 05/06/2021, I PURCHASED A USED 2011 MINI COOPER S TURBO. TWO DAYS LATER, I WENT TO START THE CAR, AND IMMEDIATELY SMELLED SOMETHING ELECTRICAL BURNING. WHEN I LIFTED UP HOOD, I COULD SEE SMOKE COMING FROM INSIDE THE ENGINE. I IMMEDIATELY UNHOOKED THE TWO BATTERY CABLES. I CALLED THE CAR LOT THAT I PURCHASED THE VEHICLE, AND WAS TOLD THAT THAT YEAR MINI HAD ISSUES WITH A COMPUTER BOARD OVERHEATING PAND SOMETIMES EVEN STARTING FIRES EVEN WHEN THE CAR ISN'T RUNNING. I HAVE A MEHANIC SCHEDULED FOR MONDAY TO REPAIR THE CAR.
NHTSA complaint #11416640 — an unverified report by a vehicle owner.
at 80,000 milesMetuchen, NJ
AIR BAGS
THE PASSENGER AIRBAG WARNING LIGHT INDICATING THE PASSENGER SIDE AIRBAG IS DISABLED EVEN IF PASSENGER IS SEATED. OUR MECHANIC TELLS US THE ON-BOARD COMPUTER SYSTEM NO LONGER RECOGNIZES THE PASSENGER FRONT AIRBAG SENSOR. CONSEQUENTIALLY, THE AIRBAGS ARE BEING DISABLED ON BOTH PASSENGER AND DRIVER SIDE OF THE CAR.
NHTSA complaint #11287524 — an unverified report by a vehicle owner.
at 80,000 milesMetuchen, NJ
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
THE PASSENGER AIRBAG WARNING LIGHT INDICATING THE PASSENGER SIDE AIRBAG IS DISABLED EVEN IF PASSENGER IS SEATED. OUR MECHANIC TELLS US THE ON-BOARD COMPUTER SYSTEM NO LONGER RECOGNIZES THE PASSENGER FRONT AIRBAG SENSOR. CONSEQUENTIALLY, THE AIRBAGS ARE BEING DISABLED ON BOTH PASSENGER AND DRIVER SIDE OF THE CAR.
NHTSA complaint #11287524 — an unverified report by a vehicle owner.
at 80,000 milesMetuchen, NJ
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
THE PASSENGER AIRBAG WARNING LIGHT INDICATING THE PASSENGER SIDE AIRBAG IS DISABLED EVEN IF PASSENGER IS SEATED. OUR MECHANIC TELLS US THE ON-BOARD COMPUTER SYSTEM NO LONGER RECOGNIZES THE PASSENGER FRONT AIRBAG SENSOR. CONSEQUENTIALLY, THE AIRBAGS ARE BEING DISABLED ON BOTH PASSENGER AND DRIVER SIDE OF THE CAR.
NHTSA complaint #11287524 — an unverified report by a vehicle owner.
at 60,000 milesWeston, FLFire1 injured
ELECTRICAL SYSTEM
I OWNED A 2011 MINI COOPER S ("MINI") VEHICLE THAT CAUSED A FIRE AND INJURIES AT OUR HOME. THE FIRE WAS DISCOVERED WHILE THE MINI WAS PARKED IN OUR GARAGE WITH THE IGNITION OFF. THE FIRE DESTROYED OUR RESIDENCE, PERSONAL PROPERTY AND TWO VEHICLES, INCLUDING THE AFOREMENTIONED MINI. FIRE AUTHORITIES DETERMINED THAT THE FIRE ORIGINATED IN THE MINI'S ENGINE COMPARTMENT AND A SUBSEQUENT INVESTIGATION YIELDED THAT THE CAUSE OF THE FIRE WAS AN ELECTRICAL FAILURE TO AN ELECTRICAL CONNECTION FOR THE CIRCUIT BOARD ON THE AUXILIARY WATER PUMP. THE FAILURE IGNITED NEARBY COMBUSTIBLES IN THE ENGINE COMPARTMENT. THE FAILURE WAS DETERMINED TO BE CONSISTENT WITH THAT DESCRIBED IN NHTSA SAFETY RECALL CAMPAIGN 12V-008, WHICH AFFECTED 88,911 BMW VEHICLES. IT IS UNKNOWN WHY OUR MINI WAS NOT RECALLED AND OR INCLUDED IN THAT CAMPAIGN. BMW MANUFACTURES MINIS, AS WELL AS OTHER VEHICLES, AND IT HAS BEEN THE SUBJECT OF SEVERAL RECENT NATIONAL MEDIA REPORTS INVOLVING NUMEROUS "UNEXPLAINED" VEHICLE FIRES FOR WHICH THEY HAVE NOT ACCEPTED RESPONSIBILITY OR PROVIDED PLAUSIBLE EXPLANATIONS FOR. TO DATE, BMW HAS FAILED TO DO EITHER OF THE LATTER WITH REGARDS TO OUR FIRE. THIS COMPLAINT IS BEING FILED FOR THE PURPOSE OF ENABLING THE NHTSA TO THOROUGHLY INVESTIGATE THIS MATTER IN THE INTEREST OF PUBLIC SAFETY AND IN SUPPORT OF ITS MISSION OF SAVING LIVES AND PREVENTING ADDITIONAL INJURIES.
NHTSA complaint #11120962 — an unverified report by a vehicle owner.
at 60,000 milesWeston, FLFire1 injured
ENGINE
I OWNED A 2011 MINI COOPER S ("MINI") VEHICLE THAT CAUSED A FIRE AND INJURIES AT OUR HOME. THE FIRE WAS DISCOVERED WHILE THE MINI WAS PARKED IN OUR GARAGE WITH THE IGNITION OFF. THE FIRE DESTROYED OUR RESIDENCE, PERSONAL PROPERTY AND TWO VEHICLES, INCLUDING THE AFOREMENTIONED MINI. FIRE AUTHORITIES DETERMINED THAT THE FIRE ORIGINATED IN THE MINI'S ENGINE COMPARTMENT AND A SUBSEQUENT INVESTIGATION YIELDED THAT THE CAUSE OF THE FIRE WAS AN ELECTRICAL FAILURE TO AN ELECTRICAL CONNECTION FOR THE CIRCUIT BOARD ON THE AUXILIARY WATER PUMP. THE FAILURE IGNITED NEARBY COMBUSTIBLES IN THE ENGINE COMPARTMENT. THE FAILURE WAS DETERMINED TO BE CONSISTENT WITH THAT DESCRIBED IN NHTSA SAFETY RECALL CAMPAIGN 12V-008, WHICH AFFECTED 88,911 BMW VEHICLES. IT IS UNKNOWN WHY OUR MINI WAS NOT RECALLED AND OR INCLUDED IN THAT CAMPAIGN. BMW MANUFACTURES MINIS, AS WELL AS OTHER VEHICLES, AND IT HAS BEEN THE SUBJECT OF SEVERAL RECENT NATIONAL MEDIA REPORTS INVOLVING NUMEROUS "UNEXPLAINED" VEHICLE FIRES FOR WHICH THEY HAVE NOT ACCEPTED RESPONSIBILITY OR PROVIDED PLAUSIBLE EXPLANATIONS FOR. TO DATE, BMW HAS FAILED TO DO EITHER OF THE LATTER WITH REGARDS TO OUR FIRE. THIS COMPLAINT IS BEING FILED FOR THE PURPOSE OF ENABLING THE NHTSA TO THOROUGHLY INVESTIGATE THIS MATTER IN THE INTEREST OF PUBLIC SAFETY AND IN SUPPORT OF ITS MISSION OF SAVING LIVES AND PREVENTING ADDITIONAL INJURIES.
NHTSA complaint #11120962 — an unverified report by a vehicle owner.
at 85,000 milesNEW Rochelle, NY
ENGINE
TL* THE CONTACT OWNS A 2011 MINI COOPER S. THE CONTACT STATED THAT THE VEHICLE OVERHEATED WHILE DRIVING AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (RAY CATENA MINI OF WESTCHESTER, 9543 TARRYTOWN RD, WHITE PLAINS, NY 10607) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 85,000.
NHTSA complaint #11105312 — an unverified report by a vehicle owner.
at 80,000 milesSmithfield, NC
ENGINE
THE ENGINE LIGHT KEPT COMING ON AND THE FAN KEPT RUNNING EVEN AFTER CAR HAS BEEN TURNED OFF. THE GADGE WOULD READ COLD THAT HOT. TOOK IT TO MECHANIC, THE MECHANIC CLAIMED IT WAS A SAFETY MECHANISM TO KEEP CAR FROM OVER HEATING, HAD THE CAR FOR 4 WEEK AND THE CAR JUST SHUT OFF SHOWING THE SAME ISSUE. THE THERMOSTAT WAS NOT CORRECT ALSO. THIS WAS CITY IN MOTION AND STATIONARY, ONCE IT COOLED OFF IT WOULD START FINE, BUT THEN JUST CUT OFF, EACH TIME IT STOP I JUST HAD IT TOWED WHICH WAS 3 TIMES RATHER THAN DRIVING IT , I JUST DID NOT TRUST THE VEHICLE
NHTSA complaint #11066454 — an unverified report by a vehicle owner.
at 41,000 milesMissouri City, TXFire1 injured
ELECTRICAL SYSTEM
MY MINI COOPER WAS PARKED IN MY GARAGE FOR OVER TWO WEEKS. ON AUGUST 10, 2017 I MOVED IT OUT OF THE GARAGE TO GET TO SOME THINGS IN MY GARAGE. WHEN I BACKED IT BACK IN, I HEARD A POP AND WITHIN MINUTES I SAW SMOKE COMING FROM THE HOOD. WHEN WE WERE ABLE TO OPEN THE HOOD THE ENGINE WAS ON FIRE. WE HAD TO CALL 911 AND THEY TOLD US WE COULD NOT LEAVE THE CAR IN THE GARAGE BECAUSE OF THE FIRE INCIDENT. WE HAD TO FIGURE OUT HOW TO GET THE CAR INTO NEUTRAL SO THAT WE COULD MOVE IT OUT OF THE GARAGE WITHOUT STARTING THE CAR. ONCE PARKED ON THE DRIVE WAY, MY CAR PROCEEDED TO SMOLDER TWO MORE TIMES. WE DISCONNECTED THE BATTERY AND FINALLY ALL THE SMOKING STOPPED. MY CAR HAS BEEN AT THE BMW MOMENTUM DEALERSHIP SINCE AUGUST 12, 2017 WITH NO RESOLUTION ON WHAT CAUSED THE FIRE. ACCORDING TO MINI, THEY WERE SENDING A FIRE SPECIALIST TO SEE MY CAR WHICH THEY SAID WOULD TAKE SOME TIME. MY CAR WAS FINALLY LOOKED AT THE FIRST WEEK OF OCTOBER AND AS OF THIS EMAIL, BMW HAS NOT INFORMED ME AS TO WHAT CAUSED THE FIRE. THIS INCIDENT IS VERY CONCERNING TO ME. MY THREE KIDS WERE UPSTAIRS DOING HOMEWORK WHEN MY CAR CAUGHT ON FIRE. HAD I NOT PAID ATTENTION TO THE POP I HEARD AND CLOSED THE GARAGE DOOR, THE CAR WOULD HAVE BEEN ON FIRE IN OUR ATTACHED GARAGE WITH ALL OF US IN THE HOUSE. THIS ALL TOOK PLACE ABOUT 8 PM AS WE WERE WINDING DOWN FOR THE DAY. THE OUTCOME OF THIS COULD HAVE BEEN CATASTROPHIC FOR ME AND MY FAMILY. I WANT RESOLUTION TO THIS WHOLE INCIDENT WHICH AS OF TODAY BMW HAS NOT GIVEN ME ANY INDICATION AS TO WHAT CAUSED THE FIRE.
NHTSA complaint #11044039 — an unverified report by a vehicle owner.