Owners have filed 330 complaints
about the 2004 Mini Cooper with NHTSA between 2004 and 2025.
The largest single group is the steering.
Across this model's run it ranks 4 of 19 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Mini Cooper. 50 means typical for this
model; 100 means roughly double.
Severity — 38
7.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 15
9% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Automatic Transmission
1026.3%
Pump
615.8%
Electric Power Assist System
513.2%
Hydraulic Power Assist System
513.2%
Manual Transmission
410.5%
Windshield
37.9%
Power Window Devices AND Controls
37.9%
Rear
25.3%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
41.4%
1,000 – 9,999 miles
20.7%
10,000 – 24,999 miles
72.4%
25,000 – 49,999 miles
4013.7%
50,000 – 74,999 miles
10435.5%
75,000 – 99,999 miles
7224.6%
100,000 – 149,999 miles
5518.8%
150,000+ miles
93.1%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Frontal crash test
Side barrier crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2004 MINI Cooper w/SAB
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Sep 2004peak 17May 2025
NHTSA investigations into the 2004 Mini Cooper
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA11005Opened 4 May 2011Closed 5 Jan 2016STEERING
Loss of power steering assist
The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pres...
PE10038Opened 24 Sep 2010Closed 10 May 2011STEERING
Loss of Power Steering Assist
ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and...
Recalls on the 2004 Mini Cooper
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20120299,254 units in Canada
Steering
On certain vehicles, the electro-hydraulic power steering pump could fail temporarily or permanently due to problems with the electronics that control the function of the pump, a failure of the pump cooling fan, or a loss of power to the pump. A vehicle experiencing a loss of steering power assist would revert to a manual steering mode which would require greater driver effort, especially at low vehicle speeds. Nevertheless, a loss of steering power assist could ultimately result in a crash causing property damage and/or personal injury. Correction: The electro-hydraulic power steering pump, as well as the pump cooling fan, will be subject to special extended warranty coverage of 12 years or 200,000 km from first in-service date of the vehicle.
Recall 2004243167 units in Canada
Other
On certain vehicles, the flat tire monitoring system's programming could contain a defect. Specifically, an audible signal (single gong) that is used, in part, to alert the driver to a flat tire, has not been correctly programmed. In the event of a flat tire, the audible signal will not sound. Also, the system's indicator lamp will illuminate, but contrary to the description in the Owner's Manual will not flash. Correction: Dealers will reprogram the instrument cluster.
Reports where the owner recorded a crash, a fire, an injury or a death.
Woodlyn, PACrash
STEERING
Mini felt like it was getting pushed by the wind . Realized wasn't wind Mini loss of completely all functions of steering wheel. On super busy highway. Devine intervention Was in far left car went left to right lanes then hit median gaurd rail spun around Finally got it to stop. Never Hitting and hurting anyone around me. Nobody hit me. Car is totalled ! Still at tow place. I saw my life flash as cars were zooming by me. Someone should be held responsible for my car and almost my life. Called out of work can't move upper body that well.
NHTSA complaint #11462281 — an unverified report by a vehicle owner.
at 135,000 milesWaynesville, NCCrashFire1 killed
UNKNOWN OR OTHER
MY WIFE WAS DRIVING OUR 2004 MINI COOPER HOME TRAVELING UPHILL ON A STEEP PAVED MOUNTAIN ROADWAY TRAVELING A MAXIMUM OF 15 MPH WHEN FOR SOME UNKNOWN REASON THE VEHICLE LEFT THE ROADWAY; STRUCK A TREE WITH ITS LEFT FRONT AND BURST INTO AN EXPLODING FIRE KILLING MY WIFE WHO WAS NOT ABLE TO ESCAPE THE BURNING VEHICLE. THE NC STATE POLICE ARE INVESTIGATING THE CAUSE OF THE FIRE AND DEATH. THEY DO NOT KNOW YET WHETHER THE VEHICLE CAUGHT FIRE PRIOR TO STRIKING THE TREE BUT, FEEL THE FIRE COULD NOT HAVE BEEN CAUSED BY THE VEHICLE STRIKING THE TREE AT A LOW IMPACT AND SPEED. NC MV ACCIDENT REPORT#[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11258958 — an unverified report by a vehicle owner.
at 130,051 milesOlyphant, PAFire
STEERING
MINI COOPER POWER STEERING PUMP FAILURE. VEHICLE WAS RECENTLY DRIVEN AND WAS PARKED ON THE STREET. WE STARTED THE VEHICLE AND BACKED UP TO PULL OUT OF THE PARKING SPOT. THERE WAS NO POWER STEERING. WE HAD TO ATTEMPT TO BACK UP AGAIN TO GET OFF OF THE STREET AND IN TO THE PARKING SPOT. A BURNING SMELL AND SMOKE STARTED FROM UNDER THE HOOD. THE POWER STEERING PUMP AND COOLING FAN HAD FAILED. THERE ARE DOCUMENTED ISSUES WITH THIS FAILURE. WHEN I CONTACTED THE DEALERSHIP, I WAS TOLD THE EXTENDED WARRANTY FOR THIS ISSUE EXPIRED IN APRIL. THIS HAPPENED JUNE 12TH.
NHTSA complaint #10994950 — an unverified report by a vehicle owner.
at 135,000 milesBelle Center, OHFire
STRUCTURE:BODY
DRIVING DOWN HONDA PARKWAY I HEARD POP SOUND. TPMS LIGHT STARTED FLASHING AND SMOKE STARTED COMING OUT FROM UNDER HOOD. I PULLED OFF OF ROAD INTO A GAS STATION. AT THAT TIME I DIDN'T HAVE ANY POWER BRAKES.THE CAR WAS FULLY ENGULFED IN FLAMES IN ABOUT 10 MINS. THE FIRE DEPT PUT OUT FIRE.
NHTSA complaint #10874841 — an unverified report by a vehicle owner.
at 135,000 milesBelle Center, OHFire
ELECTRICAL SYSTEM
DRIVING DOWN HONDA PARKWAY I HEARD POP SOUND. TPMS LIGHT STARTED FLASHING AND SMOKE STARTED COMING OUT FROM UNDER HOOD. I PULLED OFF OF ROAD INTO A GAS STATION. AT THAT TIME I DIDN'T HAVE ANY POWER BRAKES.THE CAR WAS FULLY ENGULFED IN FLAMES IN ABOUT 10 MINS. THE FIRE DEPT PUT OUT FIRE.
NHTSA complaint #10874841 — an unverified report by a vehicle owner.
at 135,000 milesBelle Center, OHFire
SERVICE BRAKES
DRIVING DOWN HONDA PARKWAY I HEARD POP SOUND. TPMS LIGHT STARTED FLASHING AND SMOKE STARTED COMING OUT FROM UNDER HOOD. I PULLED OFF OF ROAD INTO A GAS STATION. AT THAT TIME I DIDN'T HAVE ANY POWER BRAKES.THE CAR WAS FULLY ENGULFED IN FLAMES IN ABOUT 10 MINS. THE FIRE DEPT PUT OUT FIRE.
NHTSA complaint #10874841 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 160,000 milesDorena, OR
STEERING
The contact owns a 2004 Mini Cooper. The contact received notification of NHTSA Campaign Number: 15V660000(STEERING); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure, causing the driver to lose control of the steering and drive off the road. The exact cause of the failure was not determined, and the vehicle was not repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 160.000. Parts distribution disconnect.
NHTSA complaint #11661001 — an unverified report by a vehicle owner.
Woodlyn, PACrash
STEERING
Mini felt like it was getting pushed by the wind . Realized wasn't wind Mini loss of completely all functions of steering wheel. On super busy highway. Devine intervention Was in far left car went left to right lanes then hit median gaurd rail spun around Finally got it to stop. Never Hitting and hurting anyone around me. Nobody hit me. Car is totalled ! Still at tow place. I saw my life flash as cars were zooming by me. Someone should be held responsible for my car and almost my life. Called out of work can't move upper body that well.
NHTSA complaint #11462281 — an unverified report by a vehicle owner.
at 135,000 milesWaynesville, NCCrashFire1 killed
UNKNOWN OR OTHER
MY WIFE WAS DRIVING OUR 2004 MINI COOPER HOME TRAVELING UPHILL ON A STEEP PAVED MOUNTAIN ROADWAY TRAVELING A MAXIMUM OF 15 MPH WHEN FOR SOME UNKNOWN REASON THE VEHICLE LEFT THE ROADWAY; STRUCK A TREE WITH ITS LEFT FRONT AND BURST INTO AN EXPLODING FIRE KILLING MY WIFE WHO WAS NOT ABLE TO ESCAPE THE BURNING VEHICLE. THE NC STATE POLICE ARE INVESTIGATING THE CAUSE OF THE FIRE AND DEATH. THEY DO NOT KNOW YET WHETHER THE VEHICLE CAUGHT FIRE PRIOR TO STRIKING THE TREE BUT, FEEL THE FIRE COULD NOT HAVE BEEN CAUSED BY THE VEHICLE STRIKING THE TREE AT A LOW IMPACT AND SPEED. NC MV ACCIDENT REPORT#[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11258958 — an unverified report by a vehicle owner.
at 201,000 milesLongwood, FL
STEERING
MAINLY WHILE COLD AND AT LOW SPEED'S THE WHEEL SUDDENLY BECOMES VERY HARD TO TURN AND I WAS TOLD BY A MECHANIC BUT IT'S A FAULTY HYDRAULIC POWER STEERING PROBLEM
NHTSA complaint #11209798 — an unverified report by a vehicle owner.
at 200,000 milesLongwood, FL
STEERING
VERY HARD TO TURN STEERING WHEEL AT TIMES ESPECIALLY WHEN MOVING SLOWLY; COMING TO A TURN AT A LIGHT, BACKING OUT OF A PARKING SPOT, ETC.
NHTSA complaint #11208085 — an unverified report by a vehicle owner.
at 62,000 milesWainscott, NY
POWER TRAIN
2004 MINI COOPER PURCHASED NEW APROX 62 MILES ON IT AND THE CVT TRANSMISSION IS GONE & THERE WAS A CLASS ACTION LAWSUIT FOR THE REPLACEMENT OF THIS, I WAS NEVER NOTIFIED AND WANT THIS FIXED AT NO COST TO ME. AT APROX. 50 TO 60 MPH THE CAR ENGINES GOES WAY BEYOND THE PROPER RPM.
NHTSA complaint #11153472 — an unverified report by a vehicle owner.
at 62,000 milesWainscott, NY
FUEL/PROPULSION SYSTEM
2004 MINI COOPER PURCHASED NEW APROX 62 MILES ON IT AND THE CVT TRANSMISSION IS GONE & THERE WAS A CLASS ACTION LAWSUIT FOR THE REPLACEMENT OF THIS, I WAS NEVER NOTIFIED AND WANT THIS FIXED AT NO COST TO ME. AT APROX. 50 TO 60 MPH THE CAR ENGINES GOES WAY BEYOND THE PROPER RPM.
NHTSA complaint #11153472 — an unverified report by a vehicle owner.
Austin, TX
STEERING
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT THE STEERING WHEEL WAS DIFFICULT TO TURN IN EITHER DIRECTION. THE ELECTRIC POWER STEERING WARNING INDICATOR WAS NOT ILLUMINATED. AN UNKNOWN DEALER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY, AND WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING) AND NHTSA ACTION NUMBERS: EA11005 (STEERING) AND PE10038 (STEERING). THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint #11141289 — an unverified report by a vehicle owner.
at 20 milesLunenburg, MA
STEERING
POWER STEERING HAS BEEN AN ISSUE OVER A YEAR OR TWO. NO TOTAL FAILURES BUT IT DOES NOT QUALIFY AS POWER STEERING. THE COOLING FAN DOES NOT WORK. STEERING IS NOT GOOD....FOR POWERED STEERING THAT IS. SLOW SPEED STEERING IS HORRENDOUS AND NON EXISTENT.
NHTSA complaint #11129929 — an unverified report by a vehicle owner.
at 148,000 milesLebanon, PA
STEERING
I OWN A 2004 MINI COOPER. I WAS DRIVING AND LOST ALL POWER STEERING ALMOST CAUSING A ACCIDENT. THERE IS A OPEN RECALL ON THIS ISSUE. I CONTACTED MINI AND THEY INFORMED ME THAT MY VEHICLE WAS NOT INCLUDED WITH THE RECALL. I EXPLAINED THAT MY CAR WAS EXPERIENCING ALL THE ISSUES ADDRESSED IN THE RECALL, BUT THEY STILL WOULD NOT HELP ME OUT.
NHTSA complaint #11096473 — an unverified report by a vehicle owner.
at 148,000 milesLebanon, PA
ELECTRONIC STABILITY CONTROL (ESC)
I OWN A 2004 MINI COOPER. I WAS DRIVING AND LOST ALL POWER STEERING ALMOST CAUSING A ACCIDENT. THERE IS A OPEN RECALL ON THIS ISSUE. I CONTACTED MINI AND THEY INFORMED ME THAT MY VEHICLE WAS NOT INCLUDED WITH THE RECALL. I EXPLAINED THAT MY CAR WAS EXPERIENCING ALL THE ISSUES ADDRESSED IN THE RECALL, BUT THEY STILL WOULD NOT HELP ME OUT.
NHTSA complaint #11096473 — an unverified report by a vehicle owner.
at 130,051 milesOlyphant, PAFire
STEERING
MINI COOPER POWER STEERING PUMP FAILURE. VEHICLE WAS RECENTLY DRIVEN AND WAS PARKED ON THE STREET. WE STARTED THE VEHICLE AND BACKED UP TO PULL OUT OF THE PARKING SPOT. THERE WAS NO POWER STEERING. WE HAD TO ATTEMPT TO BACK UP AGAIN TO GET OFF OF THE STREET AND IN TO THE PARKING SPOT. A BURNING SMELL AND SMOKE STARTED FROM UNDER THE HOOD. THE POWER STEERING PUMP AND COOLING FAN HAD FAILED. THERE ARE DOCUMENTED ISSUES WITH THIS FAILURE. WHEN I CONTACTED THE DEALERSHIP, I WAS TOLD THE EXTENDED WARRANTY FOR THIS ISSUE EXPIRED IN APRIL. THIS HAPPENED JUNE 12TH.
NHTSA complaint #10994950 — an unverified report by a vehicle owner.
at 130,000 milesWake Forest, NC
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT THE VEHICLE'S BATTERY WAS LOCATED IN FRONT OF THE FIREWALL ABOVE THE GEAR BOX. THE BATTERY ACID LEAKED ONTO TWO SHIFTER CABLE LINKAGES, WHICH CAUSED THEM TO MELT UNEXPECTEDLY. THE VEHICLE WOULD NOT SHIFT GEARS. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED ONE OTHER TIME. THE VEHICLE WAS REPAIRED SIX MONTHS AGO BECAUSE OF THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED AGAIN. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
NHTSA complaint #10896248 — an unverified report by a vehicle owner.
Racine, WI
STEERING
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10892817 — an unverified report by a vehicle owner.
at 180,000 milesBoise, ID
STEERING
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT THE VEHICLE LOST POWER STEERING AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING); HOWEVER, THE DEALER REFUSED TO PERFORM THE REPAIR DUE TO THE UPDATED PART PREVIOUSLY BEING INSTALLED ON THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10884871 — an unverified report by a vehicle owner.
Central Point, OR
STEERING
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING). THE VEHICLE WAS TAKEN TO THE DEALER TO BE REMEDIED; HOWEVER, THE CONTACT BELIEVED THAT THEY DID NOT INSPECT THE VEHICLE. THE CONTACT WAS NOTIFIED BY A TECHNICIAN THAT IT SHOULD HAVE TAKEN FOUR HOURS TO COMPLETE THE INSPECTION AND PERFORM ANY NECESSARY REPAIRS. THE CONTACT DID NOT BELIEVE THE REPAIR WAS ADEQUATELY PERFORMED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/27/16*LJ CONSUMER STATED THE DEALERSHIP SAID CAR WAS FINE, CONSUMER WANTS TO KNOW IT IF IT WAS RECALLED WHY THE PARTS WERE NOT REPLACED UPDATED 6/12/18
NHTSA complaint #10875543 — an unverified report by a vehicle owner.
at 135,000 milesBelle Center, OHFire
STRUCTURE:BODY
DRIVING DOWN HONDA PARKWAY I HEARD POP SOUND. TPMS LIGHT STARTED FLASHING AND SMOKE STARTED COMING OUT FROM UNDER HOOD. I PULLED OFF OF ROAD INTO A GAS STATION. AT THAT TIME I DIDN'T HAVE ANY POWER BRAKES.THE CAR WAS FULLY ENGULFED IN FLAMES IN ABOUT 10 MINS. THE FIRE DEPT PUT OUT FIRE.
NHTSA complaint #10874841 — an unverified report by a vehicle owner.
at 135,000 milesBelle Center, OHFire
ELECTRICAL SYSTEM
DRIVING DOWN HONDA PARKWAY I HEARD POP SOUND. TPMS LIGHT STARTED FLASHING AND SMOKE STARTED COMING OUT FROM UNDER HOOD. I PULLED OFF OF ROAD INTO A GAS STATION. AT THAT TIME I DIDN'T HAVE ANY POWER BRAKES.THE CAR WAS FULLY ENGULFED IN FLAMES IN ABOUT 10 MINS. THE FIRE DEPT PUT OUT FIRE.
NHTSA complaint #10874841 — an unverified report by a vehicle owner.
at 135,000 milesBelle Center, OHFire
SERVICE BRAKES
DRIVING DOWN HONDA PARKWAY I HEARD POP SOUND. TPMS LIGHT STARTED FLASHING AND SMOKE STARTED COMING OUT FROM UNDER HOOD. I PULLED OFF OF ROAD INTO A GAS STATION. AT THAT TIME I DIDN'T HAVE ANY POWER BRAKES.THE CAR WAS FULLY ENGULFED IN FLAMES IN ABOUT 10 MINS. THE FIRE DEPT PUT OUT FIRE.
NHTSA complaint #10874841 — an unverified report by a vehicle owner.
Malibu, CA
STEERING
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10850449 — an unverified report by a vehicle owner.
at 58,000 milesLarchmont, NY
STEERING
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000. VIN TOOL CONFIRMS PARTS UNAVAILABLE.
NHTSA complaint #10849706 — an unverified report by a vehicle owner.
at 65,000 milesPacific Grove, CA
STEERING
TL* THE CONTACT OWNS A 2004 MINI COOPER. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ELECTRIC PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10837660 — an unverified report by a vehicle owner.
at 145,000 milesPittsburgh, PA
STEERING
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. . THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER AND SHUT IT DOWN. THE VEHICLE WAS RESTARTED AND FUNCTIONED AS NORMAL. THE DEALER WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10836512 — an unverified report by a vehicle owner.
at 52,000 milesST. Thomas, VI
POWER TRAIN
I WAS DRIVING AROUND 40 MILES PER HOUR AND THE CAR ABRUPTLY SLOWED DOWN THEN SPED UP WITHOUT ANY WARNING, IF ANOTHER CAR WAS BEHIND ME, IT WOULD HAVE CAUSED SOME SERIOUS DAMAGE. NOW MY CAR WOULDN'T SHIFT SHIFT OUT OF FIRST GEAR. I WAS TOLD BY MY MECHANIC THAT THE CVT TRANSMISSION IS GONE. AFTER REACHING OUT TO MINI USA, THEY TOLD ME THEY HAVEN'T HAD ANY PROBLEM WITH THIS TRANSMISSION AND IT'S PASS THE WARRANTY DATE. IF THE FOLKS AT MINI USA HAD BEEN HONEST WITH ME I COULD HAVE MADE THE DEADLINE FOR A SETTLEMENT PERTAINING TO THE SAME PROBLEM THEY CLAIMED THEY HAD NO IDEA ABOUT. THIS PRODUCT NEED TO BE RECALLED! AFTER DOING EXTENSIVE RESEARCH THE CVT TRANSMISSION HAVE HAD PROBLEMS ALL ALONG AND THE COMPANY HAVE BEEN SETTLING CLAIMS FOR QUITE SOME TIME. WHY ARE THEY ALLOWED TO RUN HARD WORKING FOLKS INTO DEATH BECAUSE THEY KNOW MOST OF US CAN'T AND WOULDN'T PURSUE THIS MATTER. IT WILL COST ME 6500.00 FOR THE PART AND ANOTHER $2200 FOR LABOR, THE CAR IS NOW VALUED AT $5500.00. IT THERE SOMETHING WRONG WITH THIS?
NHTSA complaint #10788053 — an unverified report by a vehicle owner.
at 52,000 milesST. Thomas, VI
STEERING
I WAS DRIVING AROUND 40 MILES PER HOUR AND THE CAR ABRUPTLY SLOWED DOWN THEN SPED UP WITHOUT ANY WARNING, IF ANOTHER CAR WAS BEHIND ME, IT WOULD HAVE CAUSED SOME SERIOUS DAMAGE. NOW MY CAR WOULDN'T SHIFT SHIFT OUT OF FIRST GEAR. I WAS TOLD BY MY MECHANIC THAT THE CVT TRANSMISSION IS GONE. AFTER REACHING OUT TO MINI USA, THEY TOLD ME THEY HAVEN'T HAD ANY PROBLEM WITH THIS TRANSMISSION AND IT'S PASS THE WARRANTY DATE. IF THE FOLKS AT MINI USA HAD BEEN HONEST WITH ME I COULD HAVE MADE THE DEADLINE FOR A SETTLEMENT PERTAINING TO THE SAME PROBLEM THEY CLAIMED THEY HAD NO IDEA ABOUT. THIS PRODUCT NEED TO BE RECALLED! AFTER DOING EXTENSIVE RESEARCH THE CVT TRANSMISSION HAVE HAD PROBLEMS ALL ALONG AND THE COMPANY HAVE BEEN SETTLING CLAIMS FOR QUITE SOME TIME. WHY ARE THEY ALLOWED TO RUN HARD WORKING FOLKS INTO DEATH BECAUSE THEY KNOW MOST OF US CAN'T AND WOULDN'T PURSUE THIS MATTER. IT WILL COST ME 6500.00 FOR THE PART AND ANOTHER $2200 FOR LABOR, THE CAR IS NOW VALUED AT $5500.00. IT THERE SOMETHING WRONG WITH THIS?
NHTSA complaint #10788053 — an unverified report by a vehicle owner.
