Owners have filed 130 complaints
about the 2011 Mini Cooper with NHTSA between 2011 and 2026.
The largest single group is the electrical system.
Across this model's run it ranks 15 of 19 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 44
Against the median year of the Mini Cooper. 50 means typical for this
model; 100 means roughly double.
Severity — 32
6.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 54
31% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
1120.4%
10,000 – 24,999 miles
23.7%
25,000 – 49,999 miles
47.4%
50,000 – 74,999 miles
1731.5%
75,000 – 99,999 miles
1324.1%
100,000 – 149,999 miles
59.3%
150,000+ miles
23.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2011peak 12Aug 2026
Recalls on the 2011 Mini Cooper
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202328121,319 units in Canada
Electrical
Issue: On certain vehicles, the footwell module (FRM) may become contaminated by a mixture of salt and moisture inside the vehicle. Over time, this can lead to corrosion that could cause a short circuit. Safety Risk: A short circuit can create a fire risk, even while the vehicle is parked and turned off. Corrective actions: BMW will notify owners by mail. The corrective actions for this recall are under development. BMW advises that you should park your vehicle outdoors and away from other vehicles or structures until the recall repairs have been completed.
Recall 201854418,468 units in Canada
Electrical
On certain vehicles, the footwell module (FRM3) may become contaminated by a mixture of salt and moisture which could lead to corrosion over time. This could cause a short circuit, resulting in overheating of the module that could lead to a fire causing injury and/or damage to property. Correction: Dealers will inspect the footwell module, and replace if necessary. A protective film will be also installed over the module. Note: Owners are advised to park the vehicle outdoors until the recall repairs have been completed.
Reports where the owner recorded a crash, a fire, an injury or a death.
Winfield, PACrash
AIR BAGS
The passenger seat occupancy sensor has malfunctioned, causing the vehicle to believe that there is an infant car seat in the front passenger seat. This puts front passengers at risk because the air bags will not deploy in the event of a crash. While having body work done at Swartz's Ultimate Collison repair in Lewisburg, it was noted by the technician, however Mini does not cover repair by a non dealer or accept accounting of the defect from a non dealer. I was unaware that the vehicle was nearing the end of it's warranty and waited too long to inquire again. They will not fix it.
NHTSA complaint #11596422 — an unverified report by a vehicle owner.
Las Vegas, NV1 injured
ELECTRICAL SYSTEM
Footwell Control Module - (FRM) was dead after battery dead. It had a safety recall repot 23V-337 on the same model and year of my vehicle BUT mine is not on the list? A extended warranty was found till 2021 and mine had problem since 2014, and I paid dealership for inspection for at least 6 times, and it was still not got replaced till it was dead completely currently.
NHTSA complaint #11551454 — an unverified report by a vehicle owner.
at 85,000 milesNEW Rochelle, NYFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 MINI COOPER. WHILE DRIVING, A BURNING ODOR ENTERED THE VEHICLE THROUGH THE AIR VENTS AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE LIGHT SENSOR AND THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO RAY CATENA MINI OF WESTCHESTER (LOCATED AT 543 TARRYTOWN RD, WHITE PLAINS, NY 10607, (914) 347-6464) WHERE IT WAS DIAGNOSED THAT THE INTAKE BOOT AND ALL THE CONNECTORS FOR THE TURBO HOSES MELTED. IN ADDITION, A LEAK WAS FOUND IN THE OIL HOSE. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V248000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED CASE NUMBER: 11105312. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
NHTSA complaint #11151193 — an unverified report by a vehicle owner.
at 85,000 milesNEW Rochelle, NYFire
ENGINE
TL* THE CONTACT OWNS A 2011 MINI COOPER. WHILE DRIVING, A BURNING ODOR ENTERED THE VEHICLE THROUGH THE AIR VENTS AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE LIGHT SENSOR AND THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO RAY CATENA MINI OF WESTCHESTER (LOCATED AT 543 TARRYTOWN RD, WHITE PLAINS, NY 10607, (914) 347-6464) WHERE IT WAS DIAGNOSED THAT THE INTAKE BOOT AND ALL THE CONNECTORS FOR THE TURBO HOSES MELTED. IN ADDITION, A LEAK WAS FOUND IN THE OIL HOSE. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V248000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED CASE NUMBER: 11105312. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
NHTSA complaint #11151193 — an unverified report by a vehicle owner.
at 85,000 milesNEW Rochelle, NYFire
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 MINI COOPER. WHILE DRIVING, A BURNING ODOR ENTERED THE VEHICLE THROUGH THE AIR VENTS AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE LIGHT SENSOR AND THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO RAY CATENA MINI OF WESTCHESTER (LOCATED AT 543 TARRYTOWN RD, WHITE PLAINS, NY 10607, (914) 347-6464) WHERE IT WAS DIAGNOSED THAT THE INTAKE BOOT AND ALL THE CONNECTORS FOR THE TURBO HOSES MELTED. IN ADDITION, A LEAK WAS FOUND IN THE OIL HOSE. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V248000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED CASE NUMBER: 11105312. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
NHTSA complaint #11151193 — an unverified report by a vehicle owner.
Port Saint Lucie, FLFire
UNKNOWN OR OTHER
DROVE CAR ABOUT 4 MILES. PARKED AT SHOPPING CENTER, TURNED OFF CAR AND LOCKED IT. RETURNED 15 MINS LATER TO FIND FLAMES IN ENGINE COMPARTMENT!
NHTSA complaint #10850122 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Troy, NY
ELECTRICAL SYSTEM
I am filing this complaint against Keeler MINI in Latham, NY, and MINI USA regarding their refusal to provide a working recall remedy or alternative transportation under federal NHTSA Safety Recall 23V-337 (Footwell Control Module Moisture Intrusion). My 2011 MINI Cooper suffered an active, total failure of the Footwell Control Module—the precise component identified in Recall 23V-337. The module short-circuited, creating a constant parasitic power drain that disables the battery and renders the vehicle completely un-drivable. I have been without a functioning car for over three weeks. Keeler MINI claims the recall repair will take four weeks due to parts delays, yet they explicitly refuse to provide a dealer loaner or authorize a rental vehicle while holding my disabled car. Representatives from MINI USA Corporate explicitly confirmed to us that under official Service Bulletin SI B61 05 23, this recall qualifies for Alternative Mobility Solutions (AMS) rental reimbursement, and a MINI Regional Director confirmed I should receive a loaner. However, Keeler MINI's service staff refuses to issue a vehicle, screening our calls, ignoring repeated messages, and refusing to let us speak with service management. I am an elderly consumer with significant medical needs. Being left completely stranded without transportation for nearly a month has forced me to miss multiple critical specialist medical appointments (including follow-ups for a TIA/stroke, ophthalmology, physical therapy, and nephrology). This unreasonable barrier to a safety recall remedy poses a severe risk to my health and safety. Addendum: Keeler said parts are available for repair-will still take 4 weeks. I originally called Keeler 9-12 mos ago,every 2-4 wks for an appt that did not take 4 weeks. None available. Footwell Control Module currently totally broken
NHTSA complaint #11755957 — an unverified report by a vehicle owner.
at 198,000 milesNew Providence, PA
ELECTRICAL SYSTEM
The contact owns a 2011 Mini Cooper. The contact stated that while driving at approximately 45 MPH in the rain with the windows rolled down, the driver's side and passenger's side windows failed to roll up. No warning light illuminated. Additionally, the headlights, windows, and daytime running lights became inoperable. The contact was unsure if the taillights were affected. The contact stated that the vehicle had been garage-kept. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System). The vehicle was towed to the local dealer, where it was diagnosed that the footwell control module had failed. The vehicle was not repaired because there was no extended warranty coverage. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 198,000.
NHTSA complaint #11742747 — an unverified report by a vehicle owner.
Greenville, NC
POWER TRAIN
My Mini Cooper has been showing repeated warnings stating “Start-off assistance inactive. Caution: vehicle may roll back!” for some time. This issue appears to relate to an existing recall involving potential electrical and starter/rollaway defects. The vehicle also has a persistent front parking light malfunction and intermittent electrical issues with the windows, which stop mid-way and roll back down automatically when the car shifts gears or moves slightly. In addition, the battery repeatedly dies, even though it was replaced with a brand-new one a few months ago. This suggests an underlying electrical drain or short, which could increase the risk of electrical fire or vehicle failure while driving. These malfunctions create significant safety concerns, as the vehicle may roll backward when stopped on an incline and could pose a fire risk due to the known recall. The car has not been safe to drive. The closest Mini dealership (Flow Mini of Raleigh - about 2 hours away) confirmed that the recall is open but refused to provide or authorize a tow, even after I explained that the vehicle could not be safely driven to their location about 2 hours away. The problem has been ongoing for several years, worsening over time. Warning messages appear intermittently but frequently, especially during start-up or when stopped on slopes. Mini USA has not inspected or repaired the vehicle, and their representatives have stated they will not assist with transport to the dealership despite the known recall risk. I called MINI USA directly, and recorded the whole ordeal. I was forwarded to 5 different departments, and the last person stated that because my car is out of warranty that there’s nothing they can do to help me - that any tow I opt for would have to be out-of-pocket. I was in the middle of explaining to her that my car has these very specific warnings and issues associated with this recall that is solely the fault of Mini, and she hung up on me.
NHTSA complaint #11692411 — an unverified report by a vehicle owner.
Greenville, NC
EXTERIOR LIGHTING
My Mini Cooper has been showing repeated warnings stating “Start-off assistance inactive. Caution: vehicle may roll back!” for some time. This issue appears to relate to an existing recall involving potential electrical and starter/rollaway defects. The vehicle also has a persistent front parking light malfunction and intermittent electrical issues with the windows, which stop mid-way and roll back down automatically when the car shifts gears or moves slightly. In addition, the battery repeatedly dies, even though it was replaced with a brand-new one a few months ago. This suggests an underlying electrical drain or short, which could increase the risk of electrical fire or vehicle failure while driving. These malfunctions create significant safety concerns, as the vehicle may roll backward when stopped on an incline and could pose a fire risk due to the known recall. The car has not been safe to drive. The closest Mini dealership (Flow Mini of Raleigh - about 2 hours away) confirmed that the recall is open but refused to provide or authorize a tow, even after I explained that the vehicle could not be safely driven to their location about 2 hours away. The problem has been ongoing for several years, worsening over time. Warning messages appear intermittently but frequently, especially during start-up or when stopped on slopes. Mini USA has not inspected or repaired the vehicle, and their representatives have stated they will not assist with transport to the dealership despite the known recall risk. I called MINI USA directly, and recorded the whole ordeal. I was forwarded to 5 different departments, and the last person stated that because my car is out of warranty that there’s nothing they can do to help me - that any tow I opt for would have to be out-of-pocket. I was in the middle of explaining to her that my car has these very specific warnings and issues associated with this recall that is solely the fault of Mini, and she hung up on me.
NHTSA complaint #11692411 — an unverified report by a vehicle owner.
Greenville, NC
ELECTRICAL SYSTEM
My Mini Cooper has been showing repeated warnings stating “Start-off assistance inactive. Caution: vehicle may roll back!” for some time. This issue appears to relate to an existing recall involving potential electrical and starter/rollaway defects. The vehicle also has a persistent front parking light malfunction and intermittent electrical issues with the windows, which stop mid-way and roll back down automatically when the car shifts gears or moves slightly. In addition, the battery repeatedly dies, even though it was replaced with a brand-new one a few months ago. This suggests an underlying electrical drain or short, which could increase the risk of electrical fire or vehicle failure while driving. These malfunctions create significant safety concerns, as the vehicle may roll backward when stopped on an incline and could pose a fire risk due to the known recall. The car has not been safe to drive. The closest Mini dealership (Flow Mini of Raleigh - about 2 hours away) confirmed that the recall is open but refused to provide or authorize a tow, even after I explained that the vehicle could not be safely driven to their location about 2 hours away. The problem has been ongoing for several years, worsening over time. Warning messages appear intermittently but frequently, especially during start-up or when stopped on slopes. Mini USA has not inspected or repaired the vehicle, and their representatives have stated they will not assist with transport to the dealership despite the known recall risk. I called MINI USA directly, and recorded the whole ordeal. I was forwarded to 5 different departments, and the last person stated that because my car is out of warranty that there’s nothing they can do to help me - that any tow I opt for would have to be out-of-pocket. I was in the middle of explaining to her that my car has these very specific warnings and issues associated with this recall that is solely the fault of Mini, and she hung up on me.
NHTSA complaint #11692411 — an unverified report by a vehicle owner.
Clarkston, MI
ELECTRICAL SYSTEM
After receiving your notice regarding my MiniCooper (VIN [XXX] ), I contacted my local dealer, Motor City Mini (where I purchased the vehicle) to schedule the inspection, and repairs if necessary. I was informed that the earliest inspection would be in September and they would need to keep the vehicle for several weeks to do the inspection. If repairs are required, they would need to keep 'the vehicle 'for additional weeks or months to complete the work. Loaner vehicles would not be available. In your letter, you state, "If your MINI dealer is unable to remedy the defect ...within a reasonable period of time, you may notify the Administrator. .." . I consider weeks to inspect and month(s) to repair unreasonable. Please advise on how I should proceed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11666386 — an unverified report by a vehicle owner.
Oviedo, FL
ELECTRICAL SYSTEM
The contact owns a 2011 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11651122 — an unverified report by a vehicle owner.
University City, MO
ELECTRICAL SYSTEM
See attached document for complaint.
NHTSA complaint #11637404 — an unverified report by a vehicle owner.
Anderson, IN
ELECTRICAL SYSTEM
I bought a used 2011 MINI Cooper S (R56) and it had a recall for the footwell module (FRM). I took it to the local MINI dealership and they said that MINI would not honor the recall because the FRM was replaced with a used FRM that was not properly programmed. They want to charge me over $1000 new FRM. I believe that the previous owner of the vehicle replaced the FRM before the recall. I believe that the corrosion that has lead to the recall affected the car before MINI announced the recall and the previous owner, to save money, replaced the FRM using a used part.
NHTSA complaint #11622040 — an unverified report by a vehicle owner.
Bel Air, MD
VEHICLE SPEED CONTROL
There has been a recall on my mini Cooper for sometime now. Over a year and a half at least. We have been patiently waiting for the remedy and still, do not have one. Our car, at times has become inoperable due to this recall. We took it to an auto shop, they ran a test and confirmed that the issues we are receiving are from the recall. I feel like this issue is taking a very long time for mini to fix and it is putting us out of money and causing lots of stress to us. I am filing this complaint in hopes this can provide a solution to us and mini.
NHTSA complaint #11613242 — an unverified report by a vehicle owner.
Bel Air, MD
ELECTRICAL SYSTEM
There has been a recall on my mini Cooper for sometime now. Over a year and a half at least. We have been patiently waiting for the remedy and still, do not have one. Our car, at times has become inoperable due to this recall. We took it to an auto shop, they ran a test and confirmed that the issues we are receiving are from the recall. I feel like this issue is taking a very long time for mini to fix and it is putting us out of money and causing lots of stress to us. I am filing this complaint in hopes this can provide a solution to us and mini.
NHTSA complaint #11613242 — an unverified report by a vehicle owner.
Winfield, PACrash
AIR BAGS
The passenger seat occupancy sensor has malfunctioned, causing the vehicle to believe that there is an infant car seat in the front passenger seat. This puts front passengers at risk because the air bags will not deploy in the event of a crash. While having body work done at Swartz's Ultimate Collison repair in Lewisburg, it was noted by the technician, however Mini does not cover repair by a non dealer or accept accounting of the defect from a non dealer. I was unaware that the vehicle was nearing the end of it's warranty and waited too long to inquire again. They will not fix it.
NHTSA complaint #11596422 — an unverified report by a vehicle owner.
Riverside, RI
ELECTRICAL SYSTEM
The contact owns a 2011 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11591029 — an unverified report by a vehicle owner.
Aurora, CO
UNKNOWN OR OTHER
Letter of IMPORTANT SAFETY RECALL Recall Campaign No. 23V-337: Footwell Control Module (FRM) was received July 2023. Ten months later there still is NO REMEDY. MINI USA should have a resolution by now. I am concerned with the long delay creating unsafe conditions while driving my car.
NHTSA complaint #11586402 — an unverified report by a vehicle owner.
at 120,000 milesNew Smyrna Beach, FL
ELECTRICAL SYSTEM
The contact owns a 2011 Mini Cooper. The contact stated that the rear taillights had stopped illuminating, the windows were not rolling up or down, and the driver's and passenger's side door buttons were not opening the door. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 120,000. VIN tool confirms parts not available.
NHTSA complaint #11586350 — an unverified report by a vehicle owner.
Old Orchard Beach, ME
UNKNOWN OR OTHER
Received recall from MINI USA May 2023 “Safety Recall footwell control module 23V-337. Update May 2024 “remedy being developed”. I’m unable to have a mini dealership confirm safety of my veh as there are no dealerships in State of Maine, closest in Peabody MA 1.5 hrs away. It’s going on 1 yr & no remedy on the horizon? I called Mini USA hotline and they can’t help. This is unacceptable. Are they required to resolve in a timely manner? Should they be required to buy my veh back as it wouldn’t pass inspection & unable to drive?? Please provide next steps. Thank you
NHTSA complaint #11585025 — an unverified report by a vehicle owner.
Old Orchard Beach, ME
SERVICE BRAKES
Received recall from MINI USA May 2023 “Safety Recall footwell control module 23V-337. Update May 2024 “remedy being developed”. I’m unable to have a mini dealership confirm safety of my veh as there are no dealerships in State of Maine, closest in Peabody MA 1.5 hrs away. It’s going on 1 yr & no remedy on the horizon? I called Mini USA hotline and they can’t help. This is unacceptable. Are they required to resolve in a timely manner? Should they be required to buy my veh back as it wouldn’t pass inspection & unable to drive?? Please provide next steps. Thank you
NHTSA complaint #11585025 — an unverified report by a vehicle owner.
Kailua Kona, HI
SEAT BELTS
My passenger seat airbag warning is illuminated, with associated chime. I am also getting a orange warning light indicating the passenger airbag is inop. This is intermittent with a passenger occupying the passenger seat. lights go on and off with movement of the passenger. There is a current recall for the convertible model of the R56 Mini Cooper.
NHTSA complaint #11582702 — an unverified report by a vehicle owner.
Kailua Kona, HI
AIR BAGS
My passenger seat airbag warning is illuminated, with associated chime. I am also getting a orange warning light indicating the passenger airbag is inop. This is intermittent with a passenger occupying the passenger seat. lights go on and off with movement of the passenger. There is a current recall for the convertible model of the R56 Mini Cooper.
NHTSA complaint #11582702 — an unverified report by a vehicle owner.
Kailua Kona, HI
STEERING
The traction control light with antilock brake warning illuminated. Therefore my antilock brakes are inop along with traction control.
NHTSA complaint #11582706 — an unverified report by a vehicle owner.
Kailua Kona, HI
SUSPENSION
The traction control light with antilock brake warning illuminated. Therefore my antilock brakes are inop along with traction control.
NHTSA complaint #11582706 — an unverified report by a vehicle owner.
Kailua Kona, HI
SERVICE BRAKES
The traction control light with antilock brake warning illuminated. Therefore my antilock brakes are inop along with traction control.
NHTSA complaint #11582706 — an unverified report by a vehicle owner.
Kailua, HI
AIR BAGS
The passenger front seat airbag sensor is malfunctioning on a large number of these vehicles. Doing an Internet search for my fault code, 93C3 reveals a lot of discussion about the problem. there had been a recall on earlier Mini Coopers for the same problem. I suspect they have not solved the problem and there should be a recall for this R 56 model.
NHTSA complaint #11581179 — an unverified report by a vehicle owner.
92311, CA
ELECTRICAL SYSTEM
found fault code:2BDL4 MONITORING POWER SUPPLY 3 SENSOR CY320 CONTROL UNIT LOGGING ECCENTRIC SHAFT SENSOR VOLTAGES OUTSIDE OF THRESHOLDS FOUND ENGINE CONTROL UNIT FAULTY
NHTSA complaint #11571185 — an unverified report by a vehicle owner.
Gilbert, AZ
ENGINE
There are no open recalls on my car. I am needing physical proof/documentation that the recall part has been replaced. The car is having issues stalling/losing power while driving. The dealership claims there is nothing wrong with the car and if they can't recreate failure then the car is deemed fine to drive. This car was purchased for my 16yr old son as a daily driver. After multiple weeks of the car being at The Mini of Tempe Dealership, they released the car back to me because there is "nothing wrong" with the car. I took it to another specialized Mini mechanic in the area for a second opinion. This mechanic states the cause of intermittent failure is from the Auxillary Coolant Pump for the Turbo. This is the same part that was a safety recall for potential fire. I have no record of this part ever being replaced. As described in the recall, the car is at risk of fire. Recall campaign #[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11564897 — an unverified report by a vehicle owner.