Owners have filed 220 complaints
about the 2002 Mini Cooper with NHTSA between 2002 and 2025.
The largest single group is the steering.
Across this model's run it ranks 5 of 19 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 74
Against the median year of the Mini Cooper. 50 means typical for this
model; 100 means roughly double.
Severity — 56
10.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 49
29% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Windshield
2536.2%
Automatic Transmission
1623.2%
Manual Transmission
1115.9%
Pump
45.8%
Engine
45.8%
Floor Shift Assembly
34.3%
Latch
34.3%
Power Window Devices AND Controls
34.3%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
10.5%
1,000 – 9,999 miles
179.2%
10,000 – 24,999 miles
2614.1%
25,000 – 49,999 miles
3016.2%
50,000 – 74,999 miles
4825.9%
75,000 – 99,999 miles
2312.4%
100,000 – 149,999 miles
3619.5%
150,000+ miles
42.2%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Frontal crash test
Side barrier crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2002 MINI Cooper w/SAB
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2002peak 9Feb 2025
NHTSA investigations into the 2002 Mini Cooper
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA11005Opened 4 May 2011Closed 5 Jan 2016STEERING
Loss of power steering assist
The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pres...
EA07011Opened 14 Aug 2007Closed 13 Aug 2008STEERING:ELECTRIC POWER ASSIST SYSTEM
ENGINE COMPARTMENT FIRE
THE OFFICE OF DEFECTS INVESTIGATION (ODI) ANALYZED CONSUMER COMPLAINTS TO BMW OF NORTH AMERICA, LLC (BMW)AND TO ODI THAT ALLEGED FAILURES OF THE ELECTROHYDRAULIC POWER STEERING (EHPS) USED IN MODEL YEAR 2002 THROUGH 2003 MINI COOPER VEHICLES.THE ANALYSIS DETERMINED THAT 43 OF THE 52 (83%) REPORTS WERE RELATED TO ALLEGATIONS OF POWER STEERING LOSS AND 9 (17%) WERE RELATED TO ALLEGATIONS OF ENGINE COMPARTMENT FIRES. ALTHOUGH SOME OF THE REPORTS ALLEGING FIRES NOTE SMALL FLAMES WERE VISIBLE IN THE ENGINE COMPARTMENT, ANALYSIS OF THE DAMAGE CAUSED BY THESE FAILURES INDICATES THAT EVEN THE MOST SEV...
PE07022Opened 19 Apr 2007Closed 15 Aug 2007STEERING:ELECTRIC POWER ASSIST SYSTEM
ENGINE COMPARTMENT FIRE
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), BMW STATED THAT THE CAUSE OF THE ALLEGED DEFECT IS AN INSUFFICIENT SEAL OF THE GROUND CABLE OF THE POWER STEERING PUMP AT ITS ATTACHMENT TO THE CHASSIS.WATER INGRESS CAN OCCUR AND THE WATER CAN TRAVEL ALONG THE POWER STEERING PUMP POWER CABLE AND COME IN CONTACT WITH THE POWER STEERING PUMP POWER CABLE CONNECTOR.THE CONNECTOR CAN THEN CORRODE AND A HIGH THERMAL LOAD CONDITION CAN OCCUR.ACCORDING TO BMW, THIS ULTIMATELY COULD RESULT IN A LOCALIZED SMOLDERING CONDITION THAT DOES NOT PROPAGATE. TO...
PE05053Opened 27 Sep 2005Closed 1 Mar 2006AIR BAGS
AIR BAG WARNING LAMP ILLUMINATION
IN MARCH 2006, BMW REISSUED A SERVICE BULLETIN FIRST ISSUED IN SEPTEMBER 2003, TO MINI DEALERS REGARDING THE REPAIR PROCEDURE FOR IMPROPER WIRE CRIMPS IN APPROXIMATELY 31,500 MODEL YEAR 2002 AND 2003 MINI COOPER VEHICLES PRODUCED UP TO JANUARY 2003.THE NEW SERVICE BULLETIN STATES THAT THE WARRANTY COVERAGE FOR THE ISSUE (I.E., AIR BAG WARNING LAMP ILLUMINATION WITH FAULT CODE FOR HIGH RESISTANCE IN SIDE AIR BAG/SEAT BELT PRETENSIONER CIRCUIT) IS EXTENDED TO 10 YEARS OR 150,000 MILES, WHICHEVER OCCURS FIRST.BMW PLANS TO SEND LETTERS TO OWNERS DURING MARCH 2006.THE SUBJECT WIRE CRIMPS ARE LOCATE...
DP05006Opened 19 Sep 2005Closed 6 Oct 2005AIR BAGS
AIR BAG WARNING LAMP ILLUMINATION
ODI HAS GRANTED THE PETITION AND HAS OPENED A PRELIMINARY EVALUATION (PE05-053) ON ILLUMINATION OF AIR BAG WARNING LAMP ON MODEL YEAR 2002 AND 2003 MINI COOPER VEHICLES.
Recalls on the 2002 Mini Cooper
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20120299,254 units in Canada
Steering
On certain vehicles, the electro-hydraulic power steering pump could fail temporarily or permanently due to problems with the electronics that control the function of the pump, a failure of the pump cooling fan, or a loss of power to the pump. A vehicle experiencing a loss of steering power assist would revert to a manual steering mode which would require greater driver effort, especially at low vehicle speeds. Nevertheless, a loss of steering power assist could ultimately result in a crash causing property damage and/or personal injury. Correction: The electro-hydraulic power steering pump, as well as the pump cooling fan, will be subject to special extended warranty coverage of 12 years or 200,000 km from first in-service date of the vehicle.
Recall 2005324141 units in Canada
Label
Certain vehicles do not comply with the requirements of CMVSS 110 - Tire Information Label. Specifically, the relationship between tire size and maximum tire pressure is not present on the label. Tire pressure that is either too low or too high can cause premature wear and/or tire damage, and could lead to unfavourable driving conditions. Correction: Mini Canada will mail updated tire information labels to owners of affected vehicles.
Recall 2002144782 units in Canada
Powertrain
On certain vehicles equipped with manual transmissions, the shift cable could detach from the transmission shift linkage while the driver is attempting to change gears. If the transmission moves into neutral and remains there, the ability to accelerate or maintain speed will be lost, increasing the risk of a crash. Correction: Dealers will inspect the shift cable and, if necessary, install a retaining clip over the end of the shift cable to prevent it from detaching from the transmission.
Recall 200211844 units in Canada
Seats And Restraints
On certain vehicles the tether anchor hardware for attaching a child seat upper mount may be missing. Thus, the vehicle may not comply with CMVSS 210.1. Correction : Dealers will replace any missing hardware.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 200,350 milesVirginia Beach, VACrash2 injured
SEATS
I WAS EXITING FROM 35TH STREET IN NEWPORT NEWS, VA ONTO THE WARWICK BLVD OFF RAMP IN TRAFFIC, COASTING WITH THE BRAKES AT ABOUT 5 MPH, WHEN I WAS REAR ENDED BY A NAVY OPERATED FLAT NOSE SCHOOL BUS, WHICH FORCED MY VEHICLE INTO A LATE MODEL CHEVY TRAILBLAZER. MY AIR BAGS (FRONT AND SIDE) DID NOT DEPLOY, AND WHEN I CAME TO REST MY SEAT BACK HAD RECLINED AGAINST MY CHILD'S CAR SEAT (CHILD WAS NOT IN VEHICLE). THE RIGHT REAR UNIBODY WAS CREASED DUE TO THE IMPACT FROM THE BUS. I SUFFERED NECK, BACK, AND SPINE TRAUMA. THE DRIVER OF THE TRAILBLAZER COMPLAINED OF NECK PAIN AT THE SCENE. LOCAL NEWPORT NEWS FIRE AND RESCUE UNITS ARRIVED ON SCENE, AS WELL AS A VIRGINIA STATE TROOPER. THE TROOPER HANDLED THE ACCIDENT.
NHTSA complaint #10546470 — an unverified report by a vehicle owner.
at 200,350 milesVirginia Beach, VACrash2 injured
AIR BAGS
I WAS EXITING FROM 35TH STREET IN NEWPORT NEWS, VA ONTO THE WARWICK BLVD OFF RAMP IN TRAFFIC, COASTING WITH THE BRAKES AT ABOUT 5 MPH, WHEN I WAS REAR ENDED BY A NAVY OPERATED FLAT NOSE SCHOOL BUS, WHICH FORCED MY VEHICLE INTO A LATE MODEL CHEVY TRAILBLAZER. MY AIR BAGS (FRONT AND SIDE) DID NOT DEPLOY, AND WHEN I CAME TO REST MY SEAT BACK HAD RECLINED AGAINST MY CHILD'S CAR SEAT (CHILD WAS NOT IN VEHICLE). THE RIGHT REAR UNIBODY WAS CREASED DUE TO THE IMPACT FROM THE BUS. I SUFFERED NECK, BACK, AND SPINE TRAUMA. THE DRIVER OF THE TRAILBLAZER COMPLAINED OF NECK PAIN AT THE SCENE. LOCAL NEWPORT NEWS FIRE AND RESCUE UNITS ARRIVED ON SCENE, AS WELL AS A VIRGINIA STATE TROOPER. THE TROOPER HANDLED THE ACCIDENT.
NHTSA complaint #10546470 — an unverified report by a vehicle owner.
at 200,350 milesVirginia Beach, VACrash2 injured
STRUCTURE:BODY
I WAS EXITING FROM 35TH STREET IN NEWPORT NEWS, VA ONTO THE WARWICK BLVD OFF RAMP IN TRAFFIC, COASTING WITH THE BRAKES AT ABOUT 5 MPH, WHEN I WAS REAR ENDED BY A NAVY OPERATED FLAT NOSE SCHOOL BUS, WHICH FORCED MY VEHICLE INTO A LATE MODEL CHEVY TRAILBLAZER. MY AIR BAGS (FRONT AND SIDE) DID NOT DEPLOY, AND WHEN I CAME TO REST MY SEAT BACK HAD RECLINED AGAINST MY CHILD'S CAR SEAT (CHILD WAS NOT IN VEHICLE). THE RIGHT REAR UNIBODY WAS CREASED DUE TO THE IMPACT FROM THE BUS. I SUFFERED NECK, BACK, AND SPINE TRAUMA. THE DRIVER OF THE TRAILBLAZER COMPLAINED OF NECK PAIN AT THE SCENE. LOCAL NEWPORT NEWS FIRE AND RESCUE UNITS ARRIVED ON SCENE, AS WELL AS A VIRGINIA STATE TROOPER. THE TROOPER HANDLED THE ACCIDENT.
NHTSA complaint #10546470 — an unverified report by a vehicle owner.
at 123,400 milesPewaukee, WIFire
STEERING
AFTER A SHORT TRIP, I HAD JUST PARKED THE MINI. FORTUNATELY, IT WAS OUTDOORS AND WITHIN 50FT OF MY TOOL CHEST. ON TURNING OFF THE IGNITION AND REMOVING THE KEY, I NOTICED AN UNUSUAL NOISE; THE [ELECTRIC] POWER STEERING PUMP CONTINUED TO RUN. A FEW SECONDS LATER, SMOKE APPEARED. I RACED TO MY TOOL DRAWER, GRABBING THE FIRST SUITABLE TOOL, CHANNEL LOCK PLIERS, AND PROCEEDED TO HASTILY DISCONNECT ONE OF THE BATTERY TERMINALS. SMOKE WAS HEAVY AT THAT POINT. DISCONNECTING POWER PREVENTED FURTHER DAMAGE, AND WAS FORTUNATELY DONE IN TIME, BEFORE THE WIRING HARNESS WAS INCINERATED, OR THE SITUATION BECAME A SELF-SUSTAINING CONFLAGRATION. APPARENTLY, ALTHOUGH THERE IS A 100A FUSE PRESENT, THE FAULT PROTECTION ON THE POWER STEERING PUMP CIRCUIT IS INADEQUATE. I REMOVED THE POWER WIRE TO THE PUMP, TO ALLOW THE VEHICLE TO BE DRIVEN, WITH HEAVY [NON-ASSISTED] STEERING, PENDING SERVICE. SINCE THE OUTCOME IS NOT SO BAD, WHY SHOULD I COMPLAIN? CONSIDER IF THE VEHICLE WERE PARKED INDOORS, AND/OR IF THE SAME EVENT WERE TO HAPPEN TO SOMEONE WITH LESS ELECTRICAL APTITUDE. I DON'T EXPECT ACCESSORIES TO LAST FOREVER; THE VEHICLE IS 11 YEARS OLD WITH 123K MILES. I DO OBJECT TO THE FAILURE MODE, IN WHICH THE POWER STEERING PUMP CIRCUIT BECOMES AN INCENDIARY DEVICE...
NHTSA complaint #10504501 — an unverified report by a vehicle owner.
at 123,400 milesPewaukee, WIFire
ELECTRICAL SYSTEM
AFTER A SHORT TRIP, I HAD JUST PARKED THE MINI. FORTUNATELY, IT WAS OUTDOORS AND WITHIN 50FT OF MY TOOL CHEST. ON TURNING OFF THE IGNITION AND REMOVING THE KEY, I NOTICED AN UNUSUAL NOISE; THE [ELECTRIC] POWER STEERING PUMP CONTINUED TO RUN. A FEW SECONDS LATER, SMOKE APPEARED. I RACED TO MY TOOL DRAWER, GRABBING THE FIRST SUITABLE TOOL, CHANNEL LOCK PLIERS, AND PROCEEDED TO HASTILY DISCONNECT ONE OF THE BATTERY TERMINALS. SMOKE WAS HEAVY AT THAT POINT. DISCONNECTING POWER PREVENTED FURTHER DAMAGE, AND WAS FORTUNATELY DONE IN TIME, BEFORE THE WIRING HARNESS WAS INCINERATED, OR THE SITUATION BECAME A SELF-SUSTAINING CONFLAGRATION. APPARENTLY, ALTHOUGH THERE IS A 100A FUSE PRESENT, THE FAULT PROTECTION ON THE POWER STEERING PUMP CIRCUIT IS INADEQUATE. I REMOVED THE POWER WIRE TO THE PUMP, TO ALLOW THE VEHICLE TO BE DRIVEN, WITH HEAVY [NON-ASSISTED] STEERING, PENDING SERVICE. SINCE THE OUTCOME IS NOT SO BAD, WHY SHOULD I COMPLAIN? CONSIDER IF THE VEHICLE WERE PARKED INDOORS, AND/OR IF THE SAME EVENT WERE TO HAPPEN TO SOMEONE WITH LESS ELECTRICAL APTITUDE. I DON'T EXPECT ACCESSORIES TO LAST FOREVER; THE VEHICLE IS 11 YEARS OLD WITH 123K MILES. I DO OBJECT TO THE FAILURE MODE, IN WHICH THE POWER STEERING PUMP CIRCUIT BECOMES AN INCENDIARY DEVICE...
NHTSA complaint #10504501 — an unverified report by a vehicle owner.
at 60,500 milesBrinnon, WAFire
STEERING
I WAS DRIVING THE CAR IN LACEY WA. SMOKE STARTED ISSUING FROM THE CAR. I IMMEDIATELY PULLED INTO A PARKING LOT. I OPENED THE HOOD AND SMOKE WAS ISSUING FORTH. AFTER 5 MINUTES, I SPOTTED FLAMES. I HAD A SMALL FIRE EXTINGUISHER BUT IT WAS INSUFFICIENT TO PUT OUT THE FLAMES. A PASSING MOTORIST ARRIVED WITH A LARGER EXTINGUISHER AND PUT OUT THE FLAMES. AN INSURANCE ADJUSTER INFORMED ME THAT THE FIRE WAS DUE TO A FAULTY POWER STEERING PUMP.
NHTSA complaint #10451307 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Albany, GA
SEATS
I purchased the vehicle used with airbag light showing on the speedometer gauge cluster. Searched with vin for recalls but showed 0 unrepaired recalls. Tried clearing the light with my Launch CREADER BMW V2 scan tool. Light flashes a few times and goes away but immediately appears on the speedometer gauge cluster. This would happen everytime. Wires are intact with no signs of damages to all 3 wire connectors under the seat.
NHTSA complaint #11644968 — an unverified report by a vehicle owner.
Albany, GA
AIR BAGS
I purchased the vehicle used with airbag light showing on the speedometer gauge cluster. Searched with vin for recalls but showed 0 unrepaired recalls. Tried clearing the light with my Launch CREADER BMW V2 scan tool. Light flashes a few times and goes away but immediately appears on the speedometer gauge cluster. This would happen everytime. Wires are intact with no signs of damages to all 3 wire connectors under the seat.
NHTSA complaint #11644968 — an unverified report by a vehicle owner.
Albany, GA
EXTERIOR LIGHTING
Driverside headlight assembly flickers everytime when you turn the key to position 1 with selector on off or auto. Flickers multiple times but doesn'tturn on unless I cycle the key on off until headlight does. This annoyance would reoccur the very next morning. Passenger headlight assembly doesn't have any issues.
NHTSA complaint #11644969 — an unverified report by a vehicle owner.
Albany, GA
ELECTRICAL SYSTEM
I purchased the vehicle used with airbag light showing on the speedometer gauge cluster. Searched with vin for recalls but showed 0 unrepaired recalls. Tried clearing the light with my Launch CREADER BMW V2 scan tool. Light flashes a few times and goes away but immediately appears on the speedometer gauge cluster. This would happen everytime. Wires are intact with no signs of damages to all 3 wire connectors under the seat.
NHTSA complaint #11644968 — an unverified report by a vehicle owner.
Albany, GA
ELECTRICAL SYSTEM
Driverside headlight assembly flickers everytime when you turn the key to position 1 with selector on off or auto. Flickers multiple times but doesn'tturn on unless I cycle the key on off until headlight does. This annoyance would reoccur the very next morning. Passenger headlight assembly doesn't have any issues.
NHTSA complaint #11644969 — an unverified report by a vehicle owner.
Stanley, NC
AIR BAGS
Unoccupied passenger side airbags; all front & backseat bags deployed after passenger side tires hit pothole on road. Pieces of interior, including decorative plastic, interior light covers were projected across cabin & hit me. I had no idea what had happened. Car shut off shortly after incident. It was night, I was sitting in middle of my lane, unable to start Mini. Good samaritans helped push it into parking lot while waiting for assistance. After 15 minutes, car started and was driven home. I had slight injuries from being hit by hard material projectiled across cabin. Very thankful I was the only occupant because if a passenger had been in the seat, they would have most definitely sustained injuries. I had to cut the airbags out in order to have clear lines of sight before driving the following day. I’m fearful that the drivers side air bags may do this as well. I have owned this vehicle since 2004. Not aware of history prior to 2004;(accidents, original airbags?). only know it came from a Dealer in CA. (Possibly “Friendship” may be name of town or dealership). I have not had repairs made yet. I don’t drive this vehicle daily. There are no police reports since there was no need. No insurance claims since 2002 model. There were no malfunctions with the warning light prior to incident. However, the following day when I drove, the airbag indicator light came on for passenger side. I did not find a recall but not sure if I would for a 22 year old vehicle.
NHTSA complaint #11625676 — an unverified report by a vehicle owner.
Billings, MT
UNKNOWN OR OTHER
MY MINI COOPER NEEDS RECALL WORK DONE. I AM IN BILLINGS, MT AND 392 MILES FROM THE CLOSEST CERTIFIED PLACE TO GET IT REPAIRED. I CAN'T TRAVEL THAT FAR IN A 2002 VEHICLE WITH HIGH MILES DURING A PANDEMIC. I AM A SENIOR CITIZEN AND HAVE ISSUES THAT DO NOT ALLOW ME TO TRAVEL THAT FAR. I AM STUCK WITH A VEHICLE THAT MAY HAVE A POTENTIAL STEERING ISSUE WITH NO WAY TO RESOLVE IT. I NOW CAN'T SELL THIS VEHICLE EITHER BECAUSE IT WOULD BE MORALLY WRONG TO PASS THIS PROBLEM ON TO A NEW OWNER. I CAN'T AFFORD THIS KIND OF SAFETY AND FINANCIAL PROBLEM. I NEED HELP TO GET THIS WORK DONE AND MINI COOPER CALLED ME AFTER MY INQUIRY AND SAID I AM BASICALLY OUT OF LUCK. THEY HAVE NO RESOLUTION FOR ME OR ANY OTHER MINI COOPER OWNERS THAT LIVE IN RURAL STATES AND ARE NOT NEAR A CERTIFIED DEALERSHIP. I NEED THIS REPAIRED AND AM HOPING YOU CAN HELP ME AND ALL THE OTHER MINI COOPER OWNERS IN THIS DANGEROUS SITUATION. THE NUMBER THE MINI REPRESENTATIVE CALLED ME FROM WAS 800-831-1117.
NHTSA complaint #11400410 — an unverified report by a vehicle owner.
at 75,000 milesPlano, TX
STEERING
SO I BOUGHT A 2002 MINI COOPER LESS THAN A YEAR AGO AND IT CURRENTLY HAS 74K MILES AND ATTEMPTING TO PULL INTO A PARKING SPOT AT THE GROCERY MY STEERING GOES COMPLETELY OUT WHILE I WAS TRYING TO TURN INTO MY SPOT AND RIPPED OFF A BLACK MOLDING THAT GOES OVER THE FRONT PASSENGER WHEEL AND A SIGNIFICANT DING AND SCRATCH.
NHTSA complaint #11222671 — an unverified report by a vehicle owner.
at 120,000 milesSpringdale, AR
STEERING
TL* THE CONTACT OWNS A 2002 MINI COOPER. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT POWERED OFF AND RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE NORMALLY. THE CONTACT, A CERTIFIED MECHANIC, DIAGNOSED THAT THE STEERING PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
NHTSA complaint #11078341 — an unverified report by a vehicle owner.
at 118,000 milesOgden, UT
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 MINI COOPER. THE CONTACT STATED THAT WATER WAS ENTERING THE VEHICLE FROM THE SUN ROOF, WHICH CAUSED THE COMPUTER IN THE VEHICLE TO GET MOIST AND NOT OPERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUN ROOF RUBBER CONNECTOR NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
NHTSA complaint #10956781 — an unverified report by a vehicle owner.
Litchfield, OH
POWER TRAIN
TL* THE CONTACT OWNS A 2002 MINI COOPER. WHILE DRIVING 15 MPH OUT OF A PARKING LOT, THE VEHICLE MADE A LEFT TURN AND THE GEAR SHIFTER FAILED. IN ADDITION, THE GEAR SHIFTER CABLE DETACHED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V201000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10896429 — an unverified report by a vehicle owner.
at 140,000 milesMidlothian, VA
AIR BAGS
AT 140,000 MILE: + AIR BAG LIGHT CAME ON. DEALER SAID THAT THE AIRBAG COMPUTER MODULE WILL COST $1,000 TO REPLACE. I SEE ON-LINE BLOGS AND NHTSA HAVE HAD NUMEROUS COMPLAINTS ON THE AIR BAG DASH LIGHT COMING ON AND NHTSA IS STILL INVESTIGATING.
NHTSA complaint #10881458 — an unverified report by a vehicle owner.
at 140,000 milesMidlothian, VA
WHEELS
THE DASH LOW TIRE AIR LIGHT SUDDENLY CAME ON; IT COMES ON AFTER DRIVING FOR ABOUT 5 MINUETS. I'VE CHECKED ALL TIRES AND THEY ARE IN COMPLIANCE. I SEE THAT ON-LINE BLOGS THIS IS A MAJOR ISSUE
NHTSA complaint #10881466 — an unverified report by a vehicle owner.
at 140,000 milesMidlothian, VA
SERVICE BRAKES
ABS DASH LIGHT AND BREAK LIGHT SUDDENLY CAME ON. IN ADDITION TO THE AIR BAG LIGHT THAT SUDDENLY CAME ON, THE DEALER SAID THE COMPUTER MODULE FOR THE ABS WILL COST $1,000 (IN ADDITION TO THE AIRBAG MODULE OF $1.000). I SEE ON INTERNET BLOGS AND NHTSA THAT THIS IS A COMMON INCIDENT TOTAL AIR BAG AND ABS COST WILL BE $2,000
NHTSA complaint #10881464 — an unverified report by a vehicle owner.
at 30,000 milesPortsmouth, NH
STEERING
TL* THE CONTACT OWNS A 2002 MINI COOPER. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE POWER STEERING WOULD SUDDENLY MALFUNCTION CAUSING THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE POWER STEERING PUMP HAD OVER HEATED CAUSING THE POWER STEERING FLUID TO EVAPORATE. THE CONTACT INDICATED THAT SINCE 2012 THE POWER STEERING PUMP HAD BEEN REPLACED FIVE SEPARATE TIMES AND RECENTLY WITH THE NEW REDESIGN PUMP BUT THE VEHICLE CONTINUED TO HAVE THE SAME FAILURE OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
NHTSA complaint #10852727 — an unverified report by a vehicle owner.
at 118,457 milesWest Hartford, CT
POWER TRAIN
TL* THE CONTACT OWNS A 2002 MINI COOPER. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE ELECTRONIC LEARNING MODULE AND THE PYRAMID WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT SEVERAL COMPONENTS WERE REPLACED DUE TO MANUFACTURER DEFECTS. THE GEAR LEVER, TRANSMISSION, BRAKE PEDAL, MOTOR, CLUTCH, FRONT AND REAR AXLES, AND THE ACCELERATOR PEDAL POSITION SENSOR WERE ALL REPLACED. THE FAILURE MILEAGE WAS 118,457.
NHTSA complaint #10851347 — an unverified report by a vehicle owner.
at 118,457 milesWest Hartford, CT
ENGINE
TL* THE CONTACT OWNS A 2002 MINI COOPER. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE ELECTRONIC LEARNING MODULE AND THE PYRAMID WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT SEVERAL COMPONENTS WERE REPLACED DUE TO MANUFACTURER DEFECTS. THE GEAR LEVER, TRANSMISSION, BRAKE PEDAL, MOTOR, CLUTCH, FRONT AND REAR AXLES, AND THE ACCELERATOR PEDAL POSITION SENSOR WERE ALL REPLACED. THE FAILURE MILEAGE WAS 118,457.
NHTSA complaint #10851347 — an unverified report by a vehicle owner.
at 98,000 milesEdmonds, WA
AIR BAGS
THE VEHICLE WAS PURCHASED USED IN 2011, SOON THERE AFTER THE AIR BAG LIGHT CAME ON, IT WAS TAKEN TO A LOCAL REPAIR SHOP AND THE AIR BAG LIGHT WAS RESET, I WAS ADVISED BY THE SHOP OWNER THAT THIS IS A COMMON PROBLEM IN THE OLDER MINI. HE ALSO ADVISED THAT IT IS EXTREMELY EXPENSIVE, AS MINI USA BASICALLY THROWS ALL NEW PARTS AT IT AT THE OWNERS EXPENSE WITHOUT REALLY GETTING TO THE BOTTOM OF THE PROBLEM. THE AIR BAG LIGHT ILLUMINATED AGAIN IN JULY OF 2015, RIGHT AFTER I HAD RETURNED FROM VACATION, APPARENTLY THE PARKING VALET HAD SLID THE SEAT BACK AND MOST LIKELY STRETCHED THE AIR BAG SEAT HARNESS. THIS IS A PROVEN DEFECT WHICH MINI USA HAS FINALLY ADDRESSED WITH A RECALL OF 2005 TO 2008 MODELS ONLY. IT IS RELATED TO A FAULTY SEAT HARNESS THAT CANNOT DETECT WHETHER A PASSENGER IS IN THE RIGHT SEAT. IT IS ALSO BEEN SHOWN THAT IN MOST CASES THE AIRBAGS WILL NOT DEPLOY IN AN ACCIDENT.
NHTSA complaint #10747792 — an unverified report by a vehicle owner.
at 126,000 milesLemon Grove, CA
STEERING
DRIVING CAR NORMALLY WHEN POWER STEERING WENT OUT CAUSING A GREAT DEAL OF LOSS OF VEHICLE CONTROL, MAKING TURNING VERY DIFFICULT. ENDED UP SWERVING INTO OTHER LANE, FORTUNATELY NO CARS WERE IN THE LANE AT THE TIME. HAD TO RE-START VEHICLE TO GAIN STEERING BACK. HAS HAPPENED NUMEROUS TIMES SINCE THIS DATE. MINI USA KEEP DODGING THE ISSUE FOR A FULL ON RECALL, INSTEAD EXTENDING THE WARRANTY, BUT MY VEHICLE MISSED THE WARRANTY BY 3 MONTHS SO THEY WILL NOT REPLACE WITHOUT A HEFTY AMOUNT OF MONEY INVOLVED.
NHTSA complaint #10744346 — an unverified report by a vehicle owner.
at 136,000 milesBear, DE
POWER TRAIN
TL* THE CONTACT OWNS A 2002 MINI COOPER. THE CONTACT STATED THAT THE TRANSMISSION FAILED ON THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR SERVICE AND STATED THAT THE TRANSMISSION WAS FAILING. THE VEHICLE WAS NOT REPAIRED. WHILE DRIVING HOME, THE TRANSMISSION SEIZED. THE VEHICLE WAS THEN TOWED BACK TO THE DEALER, WHO DETERMINED THAT THE DRIVE SHIFT CABLE FAILED. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 02V201000 (POWER TRAIN). HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 136,000.
NHTSA complaint #10695554 — an unverified report by a vehicle owner.
at 80,346 milesRochester, NY
STEERING
POWER STEERING PUMP IS VERY LOUD WHEN TURNING THE VEHICLE. CAN BE VERY HARD TO TURN WHEEL AT TIMES AND SOMETIMES THE POWER STEERING HAS CUT OUT WHILE DRIVING. MINI HAS A RECALL BUT WONT FIX FOR ME.
NHTSA complaint #10661487 — an unverified report by a vehicle owner.
at 100,000 milesDunellen, NJ
AIR BAGS
EVER SINCE BUYING THIS CAR USED IN JANUARY OF 2012, THE SRS WARNING LIGHT HAS BEEN ON. THE CAR STORE WE BOUGHT THE VEHICLE FROM DID CANCEL THE CODE WHEN WE DISCOVERED IT WAS ON AFTER PURCHASE. HOWEVER, THE CODE CAME BACK. WE BROUGHT IT TO BE FIXED, AND I BELIEVE SOMEONE ELIMINATED THE COUPLER UNDER THE PASSENGER SEAT, WIRING THE SEAT TO THE ECU DIRECTLY, BY CRIMPING WIRES TOGETHER. STILL, THE LIGHT CAME BACK ON. IT HAS BEEN ON CONSTANTLY FOR OVER A YEAR NOW. I HAVE SOLDERED THE WIRES UNDER THE PASSENGER SEAT TOGETHER, AS ONE CONNECTION SEEMED BROKEN, HOPING THIS WOULD ELIMINATE THE LIGHT. I BOUGHT A CODE READER TO RESET THE LIGHT, BUT THE CODES ONLY TEMPORARILY DISAPPEAR AND AFTER BLINKING A FEW TIMES THE LIGHT IS BACK ON. I DO NOT KNOW, NOR DO I HAVE CONFIDENCE IN KNOWING, WHETHER OR NOT THE AIR BAG WOULD DEPLOY IN CASE OF AN ACCIDENT. I HOPE NEVER TO FIND OUT, OF COURSE. BUT I DO KNOW THAT THE AIR BAG LIGHT BEING ON IS A CONSISTENT AND PERSISTENT PROBLEM WITH MINI COOPERS BUILT FROM 2002 - 2006. AND I KNOW THAT THERE HAS BEEN NO RECALL, NOR AN EXTENDED WARRANTY THAT WOULD COVER WORK THAT APPARENTLY WILL COST AROUND $2,000 AT A DEALER REPAIR SHOP. WITH THE RECENT RECALL OF AIR BAGS MADE BY JAPANESE AIR BAG MAKER TAKATA, INCLUDING THOUSANDS OF BMWS MADE IN A SIMILAR TIME FRAME AS THE AIR BAGS IN MY MINI COOPER, I AM ALSO WONDERING IF THE MINI AIR BAGS ARE MADE BY TAKATA, AND SENSIBLY WORRY ABOUT THEIR SAFETY SHOULD THE IN FACT DEPLOY AS DESIGNED. BMW HAS RECALLED SOME OF THEIR OWN CARS FOR AIR BAG LIGHT ISSUES, INVOLVING SEAT SENSORS, BUT NOT ON THE MINI, EVEN THOUGH BOTH CARS USE IDENTICAL COMPONENTS. IT IS TIME FOR BMW TO TAKE OWNERSHIP OF A SERIOUS PROBLEM THE AIR BAG SYSTEMS IN THEIR EARLY MINI COOPERS. I WOULD HOPE THAT YOU CAN FORCE THE ISSUE, AS THIS CERTAINLY IS A SAFETY ISSUE WHICH EXISTS/PERSISTS ON THOUSANDS OF VEHICLES SOLD IN THE US.
NHTSA complaint #10654841 — an unverified report by a vehicle owner.
at 120,000 milesChesterfield, MO
POWER TRAIN
WHILE DRIVING MY MINI COOPER ON A MAJOR ROAD IN HEAVY TRAFFIC MY MINI COOPER EXPERIENCED A COMPLETE LOSS OF POWER TO THE WHEELS (SUDDEN TRANSMISSION FAILURE). MY ONLY OPTION TO AVOID BEING REAR-ENDED WAS TO STEER THE CAR OFF THE ROAD ( WITH THE REMAINING FORWARD MOMENTUM INTO A FAST FOOD PARKING LOT IN ORDER TO AVOID BEING INVOLVED IN AN ACCIDENT. DESCRIPTION OF FAILED COMPONENT/AFFECTED PART: MINI COOPER'S CVT TRANSMISSION HAVE A KNOWN HISTORY OF SUDDEN FAILURE AT 80K-120K. BMW THE MANUFACTURER OF THE MINI HAS KNOWN ABOUT THE DEFECTIVE TRANSMISSION IN THEIR VEHICLE FOR YEARS, AND HAS NEVER INFORMED OWNERS OF THEIR VEHICLES OF THE TRANSMISSION PROBLEM OR THE POTENTIAL RISK FOR ACCIDENTS, INJURY, OR DEATH THAT COULD RESULT FROM THE SUDDEN FAILURE OF THE MINI'S TRANSMISSION AND RESULTING TOTAL LOSS OF POWER. BMW HAS NEVER ISSUED A RECALL OR OFFER TO REPLACE THE DEFECTIVE TRANSMISSION UNDER THE VEHICLE WARRANTY. ADDITIONALLY, BMW HAS ISSUED SERVICE ADVISORIES TO THEIR SERVICE MANAGERS ABOUT THE PROBLEMS ASSOCIATED WITH THEIR MINI COOPER'S CVT TRANSMISSION, BUT AS MENTIONED HAS NOT COMMUNICATED THIS PROBLEM TO MINI OWNERS.
NHTSA complaint #10648437 — an unverified report by a vehicle owner.
at 22,000 milesChevy Chase, MD
POWER TRAIN
2002 MINI COOPER, MANUAL TRANSMISSION. LOW MILEAGE, ONLY 22,000 MILES ON IT. WHILE DRIVING IS CITY TRAFFIC, THE TRANSMISSION FAILED TO ENGAGE WHEN I SHIFTED INTO 1ST AND LIFTED THE CLUTCH TRYING TO START FROM A RED LIGHT. THERE WAS A SMALL "SPUTTER" AND THEN THE CAR COULD NOT BE DRIVEN. I WAS ABLE TO PUSH IT TO THE SIDE OF THE ROAD AND THOUGHT THAT THE CLUTCH WAS OUT. THE REPAIR SHOP FOUND OUT THAT THE ENTIRE MANUAL TRANSMISSION HAD DISINTEGRATED. IT HAD TORN ITSELF APART OVER THE YEARS. THE REPAIR SHOP SAID THAT HE WAS AWARE THAT THIS IS A COMMON FLAW WITH THE EARLY MINI COOPERS. THIS WAS A $2500 REPAIR.
NHTSA complaint #10619044 — an unverified report by a vehicle owner.
at 92,000 milesTonawanda, NY
STEERING
WHILE DRIVING EAST ON SHERIDAN DR. IN THE TOWN OF TONAWANDA, I EXPERIENCED A COMPLETE FAILURE OF THE POWER STEERING. I WRESTLED WITH THE CAR FOR THE REST OF THE DAY, AND WHEN I GOT HOME, I HEARD THAT THE POWER STEERING COOLING FAN WAS RUNNING CONTINUOUSLY, EVEN THOUGH THE CAR WAS SHUT OFF IN THE DRIVEWAY. I ASSUMED IT WOULD STOP EVENTUALLY, BUT WAS WRONG AND RETURNED TO A TOTALLY DEAD BATTERY. I CALLED THE DEALER, TOWNE MINI IN WILLIAMSVILLE, NY, AND WAS TOLD THEY WERE BOOKED TO JUNE 17TH, BUT THAT I COULD BRING IT IN. MIDWAY BETWEEN MY HOME AND TOWNE, WHILE ON THE 290, MY POWER STEERING RETURNED. WHEN I GOT TO TOWNE, THEY AS MUCH AS CALLED ME A LIAR, AND REFUSED TO REPLACE THE PUMP AND FAN. THEY DID HOWEVER, FIND $1300 WORTH OF OTHER WORK THAT "NEEDED" TO BE DONE TO PASS NYS INSPECTION.
NHTSA complaint #10597910 — an unverified report by a vehicle owner.