29 of the
659 complaints filed about the Nissan Juke
are about the throttle and cruise control —
4% of everything owners reported.
The worst model year for it is 2013.
29
Complaints
4%
Share of all complaints
1
Crashes
0
Fires
Acceleration & Cruise Control complaints by model year
The contact owns a 2016 Nissan Juke. The contact stated while driving 30-35 MPH, the steering wheel jerked to the left unintendedly, and the vehicle accelerated unintendedly. There was no warning light illuminated. The contact stated that upon depressing the brake pedal, the vehicle responded as needed. The contact was able to pull over to the side of the road. The contact's son met the contact on the side of the road and assisted the contact in driving the vehicle to the residence. The vehicle was towed to an independent mechanic, where it was test-driven, and the failure recurred. An unknown warning light was illuminated. The mechanic informed the contact that the vehicle could not be diagnosed because the failure was intermittent. The vehicle was not diagnosed or repaired. The dealer was notified of the failure. The manufacturer was notified of the failure. The failure mileage was approximately 55,000.
NHTSA complaint #11648114 — an unverified report by a vehicle owner.
Breakes not wanting to stop, the petal gets stuck as well and when you fill it up gas fumes come in the vechile that caused me headaches and Nauseous. I reported it to Firestone who seemed to think it wasn't a problem several times, also reported to dealership i could of hit someone or someone hit me . I got two tickes by traffic recorder back to backn 1) petal getting stuck 2) Accelerating because gas petal got stuck. Inspected by Firestone anyone else unknown. I was scared didnt notice any warnings but could of been just got the vehicle from Drivetime 9/9/23
NHTSA complaint #11565229 — an unverified report by a vehicle owner.
WHEN DRIVING FOR 40 MINUTES OR MORE, GOING 60 MPH OR HIGHER, CAR WILL LOSE SPEED AND EVENTUALLY STOP. NO LIGHTS WILL COME ON AND NO WARNING. GAS PEDAL WILL HIT FLOOR BUT THERE WILL BE NO ACCELERATION. SEEMS LIKE TURNING OFF THE CAR FOR 20 MINUTES OR MORE WILL REBOOT IT, BUT ONLY FOR A SHORT TIME PERIOD. THIS HAPPENS MOSTLY ON HIGHWAYS, NOT ON SMALLER ROADS AS STATED PREVIOUSLY YOU MUST BE DRIVING FOR AT LEAST 40 MINUTES OR MORE GOING AT LEAST 60 MPH OR HIGHER. WENT TO DEALERSHIP AND SAID IT WAS A BAD DRIVE SHIFT BUT UNKNOWN REASON AS TO WHAT CAUSED IT. NEVER HAD PROBLEMS BEFORE THIS.
NHTSA complaint #11343913 — an unverified report by a vehicle owner.
APPROX 1:00 P.M. I PULLED INTO THE WENDY'S DRIVE THROUGH AND THE LINE WAS WRAPPED AROUND THE BUILDING. THERE WAS A LARGE LIKE FORD TRUCK IN FRONT OF ME. I SAT THERE MAYBE 1 MIN AND I THOUGHT FELT MY CAR JUMP (AND I THOUGHT 'WHAT WAS THAT'), THEN THE TRUCK PULLED UP AND THE SECOND I REMOVED MY FOOT FROM THE BRAKE, MY CAR FELT LIKE AN AIRPLANE AND I PLOWED INTO THE TRUCK IN FRONT OF ME (I HAD NO CONTROL). MY CAR KEPT GOING UNTIL HE IT KNOCKED HIM OUT OF THE LINE OF THE DRIVE THROUGH LINE AND MY CAR KEPT GOING ACROSS THE PARKING LOT THEN UP ONTO THE CURB, BUT IT STOPPED BEFORE HITTING A TREE. I WAS TERRORIZED. I HAD THE BRAKES PUSHED DOWN TO THE FLOOR AND IT FELT LIKE THEY WERE IN SOMETHING SOFT, NOTHING HAPPENED. CALLED THE POLICE AND FILED A REPORT, CALLED STATE FARM TO START THE CLAIM. I FIRST CALLED LEE NISSAN TO TELL THEM WHAT HAPPENED, AND TALKED WITH PATRICK IN SERVICE. HE HAD NOTES THAT EVERYTIME I CAME IN I TOLD ABOUT THE CAR LUNGING. STATE FARM SET UP THE CAR TO GO TO CAPITAL FORD NEXT DOOR AND SET UP A RENTAL CAR. I WAS A MESS. WHILE ON THE PHONE IN THE PARKING LOT A GENTLEMAN PARKED BY ME CAME AND TOLD ME HE HAD THE SAME THING HAPPEN TO HIS NISSAN VERSA (THE CAR HE WAS DRIVING), HE TALKED TO STATE FARM, AND SAID NISSAN HAD FILE ABOUT HIS SITUATION BUT IT HAPPENED JUST LIKE ME. ORLANDO B 2019 VERSA NOTE MASTER CYLINDER FAILURE 804-818-6711. CALLED LEE NISSAN AND TALKED WITH DOUG THAT SOLD ME THE CAR, I HAD TAKEN THE 100,000 MILE BUMPER TO BUMPER COVERAGE INCLUDING OIL CHANGES. TOLD HIM WHAT HAPPENED AND I WAS AFRAID OF THE CAR. WILL TALK ONCE CAPITAL FORD AND NISSAN FINISH THEIR RESEARCH. CALLED NISSAN CUSTOMER AFFAIRS THEY SET UP A FILE AND ESCALATED THE FILE AND ASSIGNED 38592070. POLICE FILE IS P20002887 RALEIGH POLICE DEPARTMENT OFFICER P.D. MATTHEWS.
NHTSA complaint #11301049 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2013 NISSAN JUKE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO NISSAN OF RICHMOND (11401 W BROAD ST, HENRICO, VA 23233 (804) 346-4200). THE CONTACT STATED THAT THE MECHANIC REPLACED UNKNOWN FLUIDS AND BALANCED THE TIRES. THE VEHICLE WAS RETURNED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN BACK TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED AT A COST OF $5,000. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS UNSUCCESSFUL IN ATTEMPTS TO SPEAK WITH SOMEONE FROM THE MANUFACTURING DEPARTMENT. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
NHTSA complaint #11299913 — an unverified report by a vehicle owner.
IM DRIVING HOME FROM WORK AND I STOPPED AT A LIGHT WHILE WAITING THE CAR JERKS AND SERVICE ENGINE LIGHT COMES ON SO I CHECK OIL WHICH IT DID NEED A OIL CHANGE SO AFTER GETTI H THE OIL CHANGE I NOTICE MY ACCELERATION WAS SLOW AND THE CAR STARTED MAKING LIKE A YOU CAR SOUND SO I TAKE MY FOOT OFF THE GAS AND PRESS AGAIN AND IT STARTED TO PICK UP SPEED OUT STILL SLOWLY
NHTSA complaint #11297900 — an unverified report by a vehicle owner.
WHILE DRIVING ON THE INTERSTATE, THE CAR SLOWS DOWN AND WILL NOT ACCELERATE. IF I PRESS THE GAS TO GET OUT OF THE WAY OF ON COMING TRAFFIC THE CAR SKIPS AND DOES NOT GO OVER 40 MPH. I TRY TO GET TO THE FAR LANE IN HOPE'S OF NOT BEING HIT. I TURN THE CAR OFF AND TRY TO START IT AGAIN AND THE ENGINE LIGHT COMES ON, TRY AGAIN TO START IT AND IT SLOWLY MOVES UNTIL IT GAINS SPEED AND I KEEP MY HAZARDS ON, ENGINE LIGHT GOES OFF AND IT HAS BEEN DOING THIS PERIODICALLY EVER SINCE.
NHTSA complaint #11269003 — an unverified report by a vehicle owner.
CAR TURN OFF WHILE DRIVING IN LOW SPEED. OR AFTER A TURN NO WARNING LIGHTS OR CHECK ENGINE CODES WHATSOEVER STARTING ON SEP 26 2019. AND KEEP DOING IT AT LEAST TWICE PER DAY
NHTSA complaint #11258673 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2013 NISSAN JUKE. WHILE DRIVING 70 MPH, THE VEHICLE INDEPENDENTLY DECELERATED TO 40 MPH. THE ACCELERATOR PEDAL WAS DEPRESSED IN AN ATTEMPT TO REGAIN SPEED, BUT IT FAILED TO FUNCTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A HUM SAFETY DEVICE THAT NOTIFIED THE DRIVER WHEN THE SPEED EXCEEDED 65 MPH, WHICH CAPTURED THE SPEED AT THE TIME OF THE FAILURE. THE CONTACT MENTIONED THAT A SIXTEEN WHEELER WAS BEHIND HER WHEN THE FAILURE OCCURRED AND HONKED AT HER DUE TO ALMOST BEING REAR ENDED. THE CONTACT CALLED BEDFORD NISSAN (18115 ROCKSIDE RD, BEDFORD, OH 44146) AND WAS INFORMED THAT SHE COULD DROP OFF THE VEHICLE. THE DEALER WAS UNAWARE AS TO WHEN THE VEHICLE WOULD BE DIAGNOSED AND THERE WERE NO LOANERS AVAILABLE FOR THE CONTACT. THE VEHICLE WAS CURRENTLY PARKED AT THE CONTACT'S HOME. A MONTH BEFORE THE FAILURE, WHEN ATTEMPTING TO ACCELERATE, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.
NHTSA complaint #11245435 — an unverified report by a vehicle owner.
WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. I PULLED OFF THE ROAD AND PARKED THE VEHICLE. BEFORE TURNING OFF THE VEHICLE, I HEARD AN ABNORMAL NOISE. MY VEHICLE HAD STARTED TO STRUGGLE WITH LOSING SPEED/POWER WHILE ON THE HIGHWAY DRIVING 55 MPH.
NHTSA complaint #11232906 — an unverified report by a vehicle owner.
DRIVING ON HIGHWAY AVERAGING 80 MPH. I WAS NOT USING CRUISE CONTROL. AFTER 30 MINUTES OF DRIVING THE VEHICLE BEGINS TO DECELERATE. I PRESSED THE GAS PEDAL FURTHER TO ACCELERATE, YET IT HAD NO EFFECT. THE VEHICLE SPEED DROPPED TO 60 MPH. I PUT ON HAZARDS. THE VEHICLE CONTINUED TO DECELERATE TO 50 MPH. THIS HAPPENED WITHIN A MATTER OF SECONDS. I IMMEDIATELY MADE MY WAY TO THE SHOULDER OF THE HIGHWAY. DURING THIS TIME, THE CHECK ENGINE LIGHT NEVER FLASHED, NOR DID ANY OTHER INDICATOR LIGHT COME ON. THE TEMPERATURE GAUGE WAS WELL BELOW THE HALFWAY POINT. I PARKED, AND RAISED THE HOOD TO EXAMINE THE VEHICLE. THE FLUIDS WERE ALL AT RECOMMENDED LEVELS. AFTER 5 MINUTES, I BEGAN TO DRIVE AGAIN. THE VEHICLE SLOWLY ACCELERATED AND WOULD NOT GO OVER 50 MPH. I PULLED OFF TO THE NEXT EXIT AND DROVE TO A GAS STATION. I DOUBLE CHECKED THE FLUIDS AND USED THE OWNERS MANUAL TO HELP IDENTIFY ANY DASHBOARD INDICATOR LIGHTS THAT MAY SIGNIFY THAT SOMETHING IS MALFUNCTIONING. NOTHING SHOWED. I KEPT THE CAR OFF FOR OVER 20 MINUTES. I STARTED THE CAR BACK UP AND IT RAN NORMALLY WITHOUT PROBLEMS. THERE HAS BEEN 10 OR MORE OTHER TIMES I CAN RECALL WHERE THIS HAS HAPPENED. THIS IS CRAP AND MAKES ME WISH I NEVER GOT THIS JUKE. I HAVE BEEN TO THE NISSAN DEALERS ALL AROUND ME AND NO ONE CAN EXPLAIN THIS PROBLEM TO ME. THERE NEEDS TO BE SOME SORT OF RECALL TO FIX THIS DANGEROUS PROBLEM. I DO NOT NEED CARS ALMOST REAR ENDING ME AND DRIVERS PISSED OFF AT ME BECAUSE MY CAR WONT GO. AND WHO HAS TIME TO WAIT 20 TO 40 MINUTES TO WAIT FOR WHATEVER THE ISSUE IS TO CORRECT ITSELF!
NHTSA complaint #11173515 — an unverified report by a vehicle owner.
DRIVING ON HIGHWAY AVERAGING 80 MPH. I WAS NOT USING CRUISE CONTROL. AFTER 4 HOURS OF DRIVING THE VEHICLE BEGINS TO DECELERATE. I PRESSED THE GAS PEDAL FURTHER TO ACCELERATE, YET IT HAD NO EFFECT. THE VEHICLE SPEED DROPPED TO 60 MPH. I PUT ON HAZARDS. I SHIFTED THE AUTOMATIC GEAR SHIFT TO MANUAL AND ATTEMPTED TO DOWNSHIFT. THE GEAR INDICATOR ON THE DASHBOARD SHOWED 7 (TOP GEAR), AND AS I ATTEMPTED TO DOWNSHIFT, THE TRANSMISSION WOULD NOT DOWNSHIFT. THE '7' GEAR INDICATOR BEGAN TO FLASH. THE VEHICLE CONTINUED TO DECELERATE TO 50 MPH. THIS HAPPENED WITHIN A MATTER OF 10 SECONDS. I IMMEDIATELY MADE MY WAY TO THE SHOULDER OF THE HIGHWAY. DURING THIS TIME, THE CHECK ENGINE LIGHT NEVER FLASHED, NOR DID ANY OTHER INDICATOR LIGHT COME ON. THE TEMPERATURE GAUGE WAS WELL BELOW THE HALFWAY POINT. I PARKED, AND RAISED THE HOOD TO EXAMINE THE VEHICLE. THE FLUIDS WERE ALL AT RECOMMENDED LEVELS. AFTER 5 MINUTES, I BEGAN TO DRIVE AGAIN ON THE SHOULDER. THE VEHICLE SLOWLY ACCELERATED AND WOULD NOT GO OVER 50 MPH. I PULLED OFF TO THE NEXT EXIT AND DROVE TO A GAS STATION. I DOUBLE CHECKED THE FLUIDS AND USED THE OWNERS MANUAL TO HELP IDENTIFY ANY DASHBOARD INDICATOR LIGHTS THAT MAY SIGNIFY THAT SOMETHING IS MALFUNCTIONING. NOTHING SHOWED. I KEPT THE CAR OFF FOR OVER 20 MINUTES. I STARTED THE CAR BACK UP AND IT RAN NORMALLY WITHOUT PROBLEMS. THERE HAS BEEN 4 OTHER TIMES I CAN RECALL WHERE THIS HAS HAPPENED. I HAVE TAKEN IT TO THE NISSAN DEALER BACK IN 2016 REPORTING THIS ISSUE, AND THEY HAVE NOT BEEN ABLE TO RECREATE THE ISSUE. I AM CURRENTLY SITTING AT A NISSAN DEALER 300 MILES FROM HOME AS I AM ON A TRIP AND THEY STILL CANNOT FIGURE IT OUT. THIS ALL HAPPENED ON A 70MPH HIGHWAY AS MY 11 YR OLD DAUGHTER WAS IN THE CAR WITH ME, AND HAD CARS AND SEMI TRUCKS SWERVING TO AVOID HITTING US. I HAVE A 16 YR OLD SON WHO DRIVES MY CAR, AND I HAVE SERIOUS CONCERN FOR HIS SAFETY.
NHTSA complaint #11151948 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2013 NISSAN JUKE. WHILE DRIVING 55 MPH, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS TOWED TO PINE BELT NISSAN OF TOMS RIVER (LOCATED AT 229-245 NJ-37, TOMS RIVER, NJ) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN WAS DEFECTIVE AND THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS REFERRED TO NHTSA. THE CONTACT WAS INFORMED THAT NHTSA CHOSE WHICH VINS WERE INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.
NHTSA complaint #11128757 — an unverified report by a vehicle owner.
IT STALLS OUT IF 80 MPH IS REACHED AND WILL NOT ACCELERATE AGAIN UNLESS THE MOTOR IS TURNED OFF AND BACK ON. NOW IT IS MORE FREQUENT AND AT ANY SPEED. PLUS THE GAS CONSUMPTION IS HALF WHAT IT USUALLY WOULD BE.
NHTSA complaint #11114403 — an unverified report by a vehicle owner.
DIFFERENT DAYS. CAR DIED WHILE DRIVING STRAIGHT 30 MPH IN TOWN ON MAIN ST. CAR DIED IN MIDDLE OF THE ROAD, WAS UNABLE TO START THE CAR AGAIN. AFTER REPEATED PUSHING OF THE IGNITION START BUTTON THE CAR FINALLY STARTED./ CAR WAS PARKED AT HOME IN THE DRIVEWAY, I GOT IN TO LEAVE AND THE CAR WOULD NOT START, AGAIN REPEATEDLY PUSHED THE START BUTTON AND IT FINALLY STARTED, THIS HAS HAPPENED 5+ TIMES./ DRIVING ON INTERSTATE 80MPH CAR WOULD NOT RISE ABOVE 3000 RPM AND WOULD NOT ACCELERATE ABOVE 45MPH. PULLED THE CAR OVER TURNED IT OFF FOR 15 MINS RESTARTED AND IT WAS NORMAL AGAIN. HAPPENED 10+TIMES./ UPON STARTING THE SMELL OF FUEL IS STRONG INSIDE OF THE CAR, SOMETIMES WHILE DRIVING IN TOWN THE SMELL OF FUEL IS THERE. WHEN THE CAR TURNS OFF THE SMELL FADES AWAY. HAPPENS ALMOST DAILY.
NHTSA complaint #11067155 — an unverified report by a vehicle owner.