98 of the
659 complaints filed about the Nissan Juke
are about the fuel system —
15% of everything owners reported.
The worst model year for it is 2011.
Driving at 4:50am, it’s dark and raining. While driving I noticed fog/steam on my hood. Which sometimes happens when it’s raining. Continued driving but noticed it was still foggy/steam from the hood. I decided to go back home and wait until daylight. I don’t like driving in the rain or dark. As I entered my neighborhood, I decided to stop and see what was happening. Put my car in park and released the hood. Fire came from everywhere underneath the hood . I jumped out of my car and called 911. On hold for 7 minutes, hung up called the fire department, they directed me to call 911. Stayed on hold another 2-3 minutes and called none emergency police station. Dispatcher contacted fire department. No warning lights, sounds or indication of anything being wrong. I’ve had no issues at all with my vehicle. Very
NHTSA complaint #11754576 — an unverified report by a vehicle owner.
The contact owns a 2013 Nissan Juke. The contact stated that upon parking the vehicle at a store, the contact noticed an abnormally strong fuel odor and fuel leakage underneath the front end of the vehicle onto the ground. The vehicle was then driven to the residence. While driving to the residence, the contact became aware that the fuel gauge reading was lowering quickly. There was no warning light illuminated. Upon arriving to the residence, the contact saw smoke coming from underneath the hood. The contact reversed to park away from other vehicles. The contact then became aware that a fire had started underneath the hood, and the fire grew quickly. The contact immediately exited the vehicle. The fire was extinguished by the fire department. The contact stated that the vehicle was significantly burned from the front end to the cabin. It was unknown whether a Fire Department report was filed. A Police report was filed. There was no injury reported. The vehicle was towed to a tow yard. The contact believed that the vehicle was a total loss but had not yet received confirmation from the insurance provider. The contact became aware that the VIN was included in NHTSA Campaign Number: 14V683000 (FUEL SYSTEM, GASOLINE); and associated the failure with the recall. The dealer and the manufacturer were not contacted. The failure mileage was approximately 138,000.
NHTSA complaint #11747207 — an unverified report by a vehicle owner.
The contact owns a 2011 Nissan Juke. The contact received notice of NHTSA Campaign Number: 18V156000 (Fuel System, Gasoline). The contact stated that on several occasions while driving up hills, mostly at approximately 30 MPH, the vehicle jerked and lost power. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump needed to be replaced. The contact stated that on other occasions when gas was added to the vehicle and the vehicle began driving at various speeds, the vehicle stalled. The vehicle was then taken to a dealer where the failure could not be replicated. The contact added that on several occasions while parked, the vehicle did not start. The vehicle was taken to a dealer where the failure could not be duplicated. The vehicle was then taken to a dealer after being notified of the recall associated with the vehicle to have the recall repaired, but the dealer stated that they did not have the right tools to make the repair. The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA complaint #11741999 — an unverified report by a vehicle owner.
The contact owned a 2013 Nissan Juke. The contact stated that while driving the vehicle suddenly began decelerating to approximately 40 MPH and veering off an exit. The vehicle suddenly backfired, and black smoke came from the hood and rear end. The contact pulled to the side of the road, turned off the vehicle, and exited the vehicle. The contact noticed something small. sparks of fire underneath the body of the vehicle. The contact called the fire department, and at that time, the vehicle had caught fire. The fire department came and extinguished the fire. The police department arrived as well. The vehicle was towed to an impound lot and deemed totaled. The fire department made a fire report. There were no injuries or medical attention needed. After the incident, the contact conducted research and found information regarding NHTSA Campaign Number 14V683000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 159,000.
NHTSA complaint #11732313 — an unverified report by a vehicle owner.
My 2011 nissan juke has approximately 118,000 miles and I've ran out of gas several times even when it said there was 88 miles left in the tank and the traction control light won't go off it stays on constantly along with the check engine light and tire pressure warning light and its making a squealing noise and its losing power I've only had it a year I know they have been recalled for certain reasons but I'm not sure if this car has been fixed or not i can't afford to get it fixed due to health and medical bills including hospital bills from when my wife passed away I'm finding several issues people have had with the jukes why isnt nissan extending the recalls because for people who buy them from private people dont know if the car has been recalled or fixed its very unsafe I've lost power while driving at 45 miles an hour because it ran out of gas even when it displayed 88 miles left my car needs fixed and its expensive I had to replace the ball joint and was told it was going to be almost 700$ or it wouldn't pass inspection this car has turned into a money pit i can't even resell it i need help getting it fixed please
NHTSA complaint #11720777 — an unverified report by a vehicle owner.
The contact owns a 2013 Nissan Juke. The vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 14V683000 (Fuel System, Gasoline). The contact noticed an abnormal odor of fuel in the engine compartment. While the windows were in the down position, the cabin was filled with the odor of fuel. There were no warning lights illuminated. The contact was an independent mechanic and had determined that the O-ring was damaged during the repair process. The vehicle was taken to the local dealer, where it was diagnosed, and it was determined that the fuel sensor was faulty and leaking. The manufacturer was contacted and opened a case, but no additional assistance was provided. The failure mileage was approximately 29,000.
NHTSA complaint #11709624 — an unverified report by a vehicle owner.
The contact owns a 2012 Nissan Juke. The contact stated that while attempting the start the vehicle, the vehicle failed to respond as intended twice, and then the vehicle turned off independently after the third attempt. An independent mechanic was contacted. The vehicle was taken to the dealer, but was not diagnosed. The vehicle was then taken to an independent mechanic, where it was diagnosed with fuel pressure sensor failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 14V683000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 106,000.
NHTSA complaint #11679099 — an unverified report by a vehicle owner.
Smelling and leaking gas. Smell in stronger when driving the vehicle. Took it to a car shop and they stated that the fuel pressure sensor was leaking. There was a recall at one time for this and I have called the Nissan customer service and filled a claim. The Nissan makers states that they could not fix the problem due to the recall had already been fixed in 2018. Even though it has been 6 years, I think they should be liable to fix this issue. There is either something wrong with the sensors or it was not tight enough to start with.
NHTSA complaint #11590983 — an unverified report by a vehicle owner.
I am asking about the fuel system recall 12V069000 calling to tighten the fuel pressure sensor. Why has the turbo part number been rescinded a few times. Along with the TSB # NTB16-035a calling for the oil line to be replaced whenever turbocharger MX is performed. Since the recall was performed before the TSB and it required the oil one to be removed, could this have caused the faulty turbocharger. I have had one turbo charger replaced in 2019 - 5 years ago and my turbo charger went out again yesterday - 4/14/2024 at 150,000 miles. It threw a code P2263. Clearly this is a defect and beyond costing a lot of money, a safety issue.
NHTSA complaint #11583130 — an unverified report by a vehicle owner.
The contact owns a 2013 Nissan Juke. The contact stated that while her husband was driving at an undisclosed speed, he became aware of a fuel odor inside the vehicle. The vehicle was taken to the dealer where the vehicle was diagnosed with a failed fuel rail washer, and it was determined that the fuel rail washer needed to be replaced. The vehicle was repaired. The contact was informed that the vehicle had previously been repaired under NHTSA Campaign Number: 12V069000 (Fuel System, Gasoline). The contact was also informed that the fuel pressure sensors were not replaced at the time, however the fuel rail washer were retorqued. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 65,000.
NHTSA complaint #11569548 — an unverified report by a vehicle owner.
Breakes not wanting to stop, the petal gets stuck as well and when you fill it up gas fumes come in the vechile that caused me headaches and Nauseous. I reported it to Firestone who seemed to think it wasn't a problem several times, also reported to dealership i could of hit someone or someone hit me . I got two tickes by traffic recorder back to backn 1) petal getting stuck 2) Accelerating because gas petal got stuck. Inspected by Firestone anyone else unknown. I was scared didnt notice any warnings but could of been just got the vehicle from Drivetime 9/9/23
NHTSA complaint #11565229 — an unverified report by a vehicle owner.
The contact owns a 2011 Nissan Juke. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the master sensor needed to be replaced. The part was replaced twice with an OEM and an aftermarket part however, the failure persisted. The contact received notification of NHTSA Campaign Number: 18V156000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact was informed by the dealer that the database showed no information and the dealer declined to repair the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Parts distribution disconnect. The failure mileage was approximately 200,000.
NHTSA complaint #11523679 — an unverified report by a vehicle owner.
The contact owns a 2011 Nissan Juke. The contact stated that while operating the vehicle, the odor of fuel was present inside and outside of the vehicle. The vehicle was taken to the local dealer who performed the recall repair under NHTSA Campaign Number: 18V156000 (Fuel System, Gasoline). After retrieving the vehicle, the odor of fuel was still present. The vehicle was taken back to the dealer who diagnosed that the fuel pressure sensor was faulty and needed to be replaced. The vehicle was not yet repaired. The failure mileage was 106,000. The contact stated that after the recall repair was performed, there was still a fuel leak coming from the same part that they had replaced.
NHTSA complaint #11513254 — an unverified report by a vehicle owner.
The contact owns a 2012 Nissan Juke. The contact stated that the vehicle was leaking fuel. There was an abnormal odor of fuel detected. The vehicle was taken to the local dealer where it was diagnosed that the sensor needed to be tightened and the fuel pressure sensor needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was taken to an independent mechanic who informed him that the fuel pressure sensor needed to be replaced. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 82,000.
NHTSA complaint #11471851 — an unverified report by a vehicle owner.
Recently a strong gas smell in cabin after starting engine for the third time. After noticing the smell of gasoline a faulty fuel pressure sensor was serviced 12/2/2015. No charge at Puente Hills Nissan. Smell of gasoline again. $782.56 paid to Cerritos Nissan on 1/25/19. Although 2012 Nissan Jukes had a factory recall due to gasoline smell, I was told that my VIN number was not included.
NHTSA complaint #11470111 — an unverified report by a vehicle owner.
The contact owns a 2011 Nissan Juke. The contact stated that while driving at various speeds, the accelerator pedal was depressed however, the vehicle failed to respond. The contact stated that the vehicle started to decelerate. The vehicle was taken to an independent mechanic and was diagnosed with a faulty fuel pump sensor. The vehicle was not repaired due to the part being on back order. The vehicle was taken to the dealer and the contact was informed that the repair had been completed. The contact stated that after leaving the dealer and driving for approximately ten minutes, the contact noticed that the vehicle failed to exceed 10 MPH. The contact stated that there was a strong fuel odor underneath the hood of the vehicle. The contact took the vehicle to the dealer and had informed them that the check engine warning light was illuminated; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage unknown.
NHTSA complaint #11457323 — an unverified report by a vehicle owner.
The contact owns a 2013 Nissan Juke. The contact stated that after starting the vehicle, there was an abnormal gasoline odor detected. The contact smelled of gasoline odor coming through the air vents when the air condition was activated. The vehicle was taken to the dealer on two separate occasions. The first time the vehicle was taken to the dealer, the dealer was unable to determine the cause of the failure and the vehicle was not repaired. The vehicle was taken back to the dealer after the failure recurred and diagnosed as a leak in the fuel pressure sensor. The fuel pressure sensor was replaced. The manufacturer was made aware of the failure but informed the contact that due to the age of the vehicle, no assistance would be provided. The failure mileage was 21,556.
NHTSA complaint #11429410 — an unverified report by a vehicle owner.