FaultScore

FaultScore report

2009 Nissan Maxima problems

Owners have filed 460 complaints about the 2009 Nissan Maxima with NHTSA between 2009 and 2026. The largest single group is the steering. Across this model's run it ranks 11 of 27 worst.

C

FaultScore 50/100

Higher is worse. Measured against the other years of the Nissan Maxima.

How this is worked out

The numbers

460

Complaints

7

Crashes reported

2

Fires reported

5

Injuries reported

70,000 mi

Median mileage at failure

Half of reported failures happened before this

19%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 78 vs 50 Severity 16 vs 50 Early failure 33 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 78
Against the median year of the Nissan Maxima. 50 means typical for this model; 100 means roughly double.
Severity — 16
3% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 33
19% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2009 compares with every other Nissan Maxima

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2009 Nissan Maxima

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Steering 170 37.0%

1 crashes, 1 fires · median 63,500 mi

0 crashes, 1 fires · median 68,493 mi

Airbags 45 9.8%

4 crashes, 0 fires · median 82,000 mi

Suspension 36 7.8%

Median failure at 80,100 miles

Median failure at 100,052 miles

Median failure at 82,000 miles

Seats 15 3.3%

Median failure at 14,884 miles

Median failure at 78,000 miles

Median failure at 116,500 miles

Body & Structure 9 2.0%

Median failure at 79,500 miles

Brakes 7 1.5%

1 crashes, 0 fires · median 31,511 mi

Wheels 6 1.3%

Median failure at 87,000 miles

Tires 4 0.9%

Median failure at 46,842 miles

Acceleration & Cruise Control 3 0.7%

1 crashes, 0 fires · median 9,750 mi

Doors, Latches & Locks 2 0.4%

Median failure at 73,114 miles

Stability & Traction Control 2 0.4%

Median failure at 75,300 miles

Fuel & Propulsion 2 0.4%

Median failure at 5 miles

Lights 2 0.4%

Median failure at 100,250 miles

Equipment & Accessories 1 0.2%

Median failure at 7,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 8 2.2%
1,000 – 9,999 miles 18 4.9%
10,000 – 24,999 miles 24 6.6%
25,000 – 49,999 miles 59 16.2%
50,000 – 74,999 miles 85 23.4%
75,000 – 99,999 miles 71 19.5%
100,000 – 149,999 miles 66 18.1%
150,000+ miles 33 9.1%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Feb 2009 peak 13 Jan 2026

Recalls on the 2009 Nissan Maxima

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

09V358000

SUSPENSION

NISSAN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 ALTIMA AND MAXIMA PASSENGER CARS. THE UPPER FRONT STRUT INSULATORS MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION RESULTING IN A POTENTIAL FOR THE STRUT INSULATOR TO CRACK.

Risk: IF THE STRUT INSULATOR IS CRACKED, THERE IS A POTENTIAL FOR THE STRUT ROD TO COME OUT OF ITS MOUNTING POSITION, WHICH COULD AFFECT VEHICLE STABILITY AND INCREASE THE RISK OF A CRASH.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2009263 2,276 units in Canada

Suspension

On certain vehicles, the metal upper strut insulators may have been manufactured incorrectly and, as a result, could fail. In the worse case this could allow the strut rod to come out of its mounting position, adversely affecting vehicle handling. This could result in a vehicle crash causing property damage, personal injury or death. Correction: Dealers will replace the front strut insulators.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 257,000 miles Owings Mills, MD Crash 1 injured

AIR BAGS

The contact owned 2009 Nissan Maxima. The contact stated while at a complete stop, another vehicle driving approximately 70 MPH, crashed into the rear of the vehicle. The air bags failed to deploy. The contact sustained hips and back pain. The contact was seen by emergency services and sought medical assistance later that day. The contact underwent physical therapy and hip replacement surgery. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 257,000.

NHTSA complaint #11506422 — an unverified report by a vehicle owner.

at 99,500 miles Phoenix, AZ Crash 1 injured

STEERING

TWO DAYS AFTER I BOUGHT MY CAR FROM THE DEALERSHIP I HAD TO HAVE IT TOWED FROM MY HOUSE BECAUSE IT WAS UNSAFE TO DRIVE, FIELD STEERING WAS SO OUT OF CONTROL I HAD A HARD TIME KEEPING IN MY LANE THE BRAKES WERE IF YOU WERE TO JUST TOUCH THE BRAKES THE SLIGHTEST YOU WOULD GO OUT THE WINDSHIELD PRACTICALLY. AFTER THEY CLAIMED TO HAVE FIXED THE STEERING ISSUES, I PICKED MY CAR UP FROM THE SHOP AND I WAS GOING DOWN THE CITY STREET AND IT JERKED SO HARD TO THE RIGHT THAT I JUMPED THE CURB ALMOST HIT A BUSH AND THREE PEOPLE WALKING IN THE DEALERSHIP TOLD ME IT WAS MY PROBLEM NOT THEIRS.*DT

NHTSA complaint #11341451 — an unverified report by a vehicle owner.

at 118,000 miles Miami, FL Crash

AIR BAGS

TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. WHILE DRIVING 30 MPH, A VEHICLE RAN A STOP SIGN AND CRASHED INTO THE FRONT DRIVER'S DOOR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 118,000.

NHTSA complaint #11082554 — an unverified report by a vehicle owner.

at 177,000 miles DES Plaines, IL Fire

STEERING

TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. WHILE THE VEHICLE WAS IDLING IN THE DRIVEWAY AT HOME, A FIRE ERUPTED FROM THE FRONT OF THE VEHICLE AND UNDERNEATH THE VEHICLE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE DEALER DIAGNOSED THAT THE HIGH PRESSURE POWER STEERING HOSE LEAKED POWER STEERING FLUID ONTO THE EXHAUST MANIFOLD AND STARTED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 177,000.

NHTSA complaint #10968588 — an unverified report by a vehicle owner.

at 81,000 miles Martin, TN Crash 2 injured

AIR BAGS

VEHICLE PULLED OUT IN FRONT GOING AT A MINIMUM SPEED. DRIVER THAT HIT THE MAXIMA WAS ON LAPTOP THUS PULLING OUT IN FRONT OF THE MAXIMA WHICH WAS TRAVELING THE FULL SPEED LIMIT. MAXIMA WAS STRUCK ON DRIVERS SIDE CAUSING THE WHOLE FRONT OF CAR TO BE OBLITERATED. BENT THE FRAME FROM THE FRONT OF CAR ALL THE WAY BACK TO BACK DOOR. CRACKED DRIVER SIDE CHROME RIM IN HALF AND PUSHED THE WHEEL WELL UP INTO THE INTERIOR OF THE CAR AT THE PLACE THAT YOU REST YOUR FOOT WHICH CAUSED JAMMED THE DRIVERS LEG UP INTO THE PELVIS. NOT ONE AIRBAG DEPLOYED, WHICH LEFT WHICH CAUSED THE DRIVER TO SUFFER FROM MAJOR HEAD TRAUMA AND PASSENGER'S NECK WAS FRACTURED. THIS SOUNDS LIKE A DEFECT. THE DRIVER THAT HIT THE MAXIMA, HIS VEHICLE'S AIRBAGS ALL CAME OUT. STEERING WHEEL PASSENGER SIDE AND ALL OF THE SIDE CURTAIN AIRBAGS DEPLOYED. SO MANY AIRBAGS DEPLOYED WITHIN THAT CHRYSLER YOU WOULD HAVE THOUGHT A PRODUCTION WAS GOING ON ALL THE CURTAINS THAT WERE POPPING OUT. NISSAN, I DO NOT TRUST THEM AND NOT CONSIDER ANY OF THERE VEHICLES SAFE.

NHTSA complaint #10723902 — an unverified report by a vehicle owner.

at 81,000 miles Longview, TX Crash 1 injured

AIR BAGS

TL* THE CONTACT OWNED A 2009 NISSAN MAXIMA. THE CONTACT'S VEHICLE WAS STRUCK ON THE FRONT DRIVER SIDE BY ANOTHER VEHICLE. THE AIR BAGS DEPLOYED AND THE VEHICLE WAS DESTROYED. THE CONTACT WAS INJURED AND A POLICE REPORT WAS FILED. THE AIR BAG DEPLOYMENT PRODUCED BLACK MARKINGS AND METAL FRAGMENTS THAT CAUSED FURTHER CUTS AND BRUISES TO THE CONTACT, WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT ASKED THE POLICE IF THE BLACK MARKINGS WERE NORMAL AND THE POLICE SAID NO. THE MANUFACTURER STATED THAT THERE WAS NO RECALL REGARDING THE FAILURE. THE FAILURE MILEAGE WAS 81,000..... UPDATED 06/30/15 *BF MA 08/17/15 THE CONSUMER STATED THE AIRBAG BURSTS. ONE OCCUPANT HAD CUT TOES FROM BLACK SHARDS THAT LOOK LIKE ROCKS. THE VEHICLE WAS TOTALED UPDATED 9/15/2015*JS UPDATED 12/3/15

NHTSA complaint #10722934 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Windsor, CT

STEERING

The contact called on behalf of the owner of a 2009 Nissan Maxima. The contact stated that after the windshield was replaced by Safelite Auto Glass, the employee at Safelite attempted to start the vehicle; however, the vehicle failed to start, and the steering wheel had seized. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed and determined that the electronic steering column lock had failed. The vehicle was not repaired. The vehicle was towed back to the residence. Upon further investigation, the contact found Manufacturer Recall Number: PC516, which involved the electronic steering column lock (ESCL). However, the VIN was not included. The contact stated that Safelite did not remove the rearview mirror. However, the rearview mirror was left hanging while the windshield was replaced. The manufacturer was notified of the failure, and the contact was informed that the VIN was not included in the Service Campaign under PC516 for the same issue, and the Service Campaign had since expired. The failure persisted, and the vehicle remained at the residence unrepaired. The failure mileage was unknown.

NHTSA complaint #11709781 — an unverified report by a vehicle owner.

at 200,000 miles Independence, MO

SUSPENSION

The contact owns a 2009 Nissan Maxima. The contact stated while driving 65 MPH, the front end of the vehicle started shuddering uncontrollably. The contact was able to pull over to the side of the road. The contact was able to continue driving to the residence at 20 MPH. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 200,000.

NHTSA complaint #11639588 — an unverified report by a vehicle owner.

at 170,000 miles Snellville, GA

STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE

The contact owns a 2009 Nissan Maxima. The contact received notification of an undisclosed recall. The contact stated that while the vehicle was off, the push-to-start button was depressed; however, the vehicle failed to start. The immobilizer warning light illuminated. The vehicle was towed to a dealer where it was diagnosed that the key fob and the steering lock needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 170,000.

NHTSA complaint #11639330 — an unverified report by a vehicle owner.

at 170,000 miles Snellville, GA

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

The contact owns a 2009 Nissan Maxima. The contact received notification of an undisclosed recall. The contact stated that while the vehicle was off, the push-to-start button was depressed; however, the vehicle failed to start. The immobilizer warning light illuminated. The vehicle was towed to a dealer where it was diagnosed that the key fob and the steering lock needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 170,000.

NHTSA complaint #11639330 — an unverified report by a vehicle owner.

Bluffton, OH

STEERING

The steering wheel lock malfunctioned. The part is available for inspection. The car was parked on the street. It endangered others because it would not start and had to be towed. This issue was confirmed and reproduced by the dealer with diagnostics. There were no symptoms prior to this issue and the warning light only came on after the part malfunctioned.

NHTSA complaint #11580982 — an unverified report by a vehicle owner.

Pixley, CA

SUSPENSION

The contact owns a 2009 Nissan Maxima. The contact stated while driving at an undisclosed speed, he heard an abnormal knocking sound emanating from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the front-end mounting strut insulator. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 09V358000 (Suspension) but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.

NHTSA complaint #11580536 — an unverified report by a vehicle owner.

North Wales, PA

STEERING

In 2016 we had to replace the steering lock mechanism. Went to start the car and a security light came on and car would not start , and had to get the car towed from work. We paid to have the part replaced on 12/23/2016. Now, 11/27/2023 we had the same issue with the steering lock mechanism where we tried to start the vehicle and it won’t due to this same issue. Now having to get the car towed again to have the part replaced. I saw there was a voluntary safety recall on this issue in 2017. We did not receive any letter stating our car was affected, yet we replaced the part in 2016 with no reimbursement and now again in 2023 with the part doubling in cost.

NHTSA complaint #11557187 — an unverified report by a vehicle owner.

Memphis, TN

AIR BAGS

The airbag light is on and blinking. I did call the local Nissan dealer and they told me there was not a recall for this problem on the 2009 Nissan maxima. This seems very unfair because several recalls have been made on the airbags. Also I was told over 5 years ago that the struts on my car were defective when I had my brakes repaired. I did call the Nissan company and they told me my year was not included in the recall. My car was driving so badly I was having problems controlling it and I had to go ahead and get the front struts replaced and shocks replaced on the back and they had to put a stabilizer bar (sway Bar Link) on it also. I recently had this done. This airbag light had come on 4 years ago but I was thinking it was my seat belt light. When I would remove my purse to the floor it would go off. My brother took my manual out and told me it was the airbag and not the seat belt light. It blinks all the time now. I firmly believe the Nissan company know this 2009 Maxima has defects but they refuse to acknowledge it. Appears they could care less about our safety.

NHTSA complaint #11527809 — an unverified report by a vehicle owner.

Memphis, TN

UNKNOWN OR OTHER

The airbag light is on and blinking. I did call the local Nissan dealer and they told me there was not a recall for this problem on the 2009 Nissan maxima. This seems very unfair because several recalls have been made on the airbags. Also I was told over 5 years ago that the struts on my car were defective when I had my brakes repaired. I did call the Nissan company and they told me my year was not included in the recall. My car was driving so badly I was having problems controlling it and I had to go ahead and get the front struts replaced and shocks replaced on the back and they had to put a stabilizer bar (sway Bar Link) on it also. I recently had this done. This airbag light had come on 4 years ago but I was thinking it was my seat belt light. When I would remove my purse to the floor it would go off. My brother took my manual out and told me it was the airbag and not the seat belt light. It blinks all the time now. I firmly believe the Nissan company know this 2009 Maxima has defects but they refuse to acknowledge it. Appears they could care less about our safety.

NHTSA complaint #11527809 — an unverified report by a vehicle owner.

Reston, VA

AIR BAGS

UNKNOWN

NHTSA complaint #11527551 — an unverified report by a vehicle owner.

Reston, VA

VEHICLE SPEED CONTROL

UNKNOWN

NHTSA complaint #11527551 — an unverified report by a vehicle owner.

Reston, VA

STEERING

UNKNOWN

NHTSA complaint #11527551 — an unverified report by a vehicle owner.

Riverside, CA

SUSPENSION

I recently had my father pass away and my mom gave me his car , the air conditioning stopped working then the serpentine belt broke so I had a mobile mechanic come out and replace serpentine belt and tensioner. Then the power steering wheel fell off on freeway luckily no one was hurt I had to have the power steering pump replaced and another new serpentine belt installed. Then I went to get tires and an alignment done on the vehicle because it was driving kinda weird to be informed that the struts need replaced when I know my father had the struts replaced less then a year ago . Now today I was driving came to a red light and lost all power i could not even use hazard lights because I had no power. I was stuck there.I had to get towed home and purchased a new battery then called a mobile mechanic and was informed I have an ecm failure.with that being said car is unsafe to drive oh and serpentine belt broke again.

NHTSA complaint #11522966 — an unverified report by a vehicle owner.

Riverside, CA

ELECTRICAL SYSTEM

I recently had my father pass away and my mom gave me his car , the air conditioning stopped working then the serpentine belt broke so I had a mobile mechanic come out and replace serpentine belt and tensioner. Then the power steering wheel fell off on freeway luckily no one was hurt I had to have the power steering pump replaced and another new serpentine belt installed. Then I went to get tires and an alignment done on the vehicle because it was driving kinda weird to be informed that the struts need replaced when I know my father had the struts replaced less then a year ago . Now today I was driving came to a red light and lost all power i could not even use hazard lights because I had no power. I was stuck there.I had to get towed home and purchased a new battery then called a mobile mechanic and was informed I have an ecm failure.with that being said car is unsafe to drive oh and serpentine belt broke again.

NHTSA complaint #11522966 — an unverified report by a vehicle owner.

Riverside, CA

ENGINE

I recently had my father pass away and my mom gave me his car , the air conditioning stopped working then the serpentine belt broke so I had a mobile mechanic come out and replace serpentine belt and tensioner. Then the power steering wheel fell off on freeway luckily no one was hurt I had to have the power steering pump replaced and another new serpentine belt installed. Then I went to get tires and an alignment done on the vehicle because it was driving kinda weird to be informed that the struts need replaced when I know my father had the struts replaced less then a year ago . Now today I was driving came to a red light and lost all power i could not even use hazard lights because I had no power. I was stuck there.I had to get towed home and purchased a new battery then called a mobile mechanic and was informed I have an ecm failure.with that being said car is unsafe to drive oh and serpentine belt broke again.

NHTSA complaint #11522966 — an unverified report by a vehicle owner.

Newport News, VA

UNKNOWN OR OTHER

I just purchased this vehicle. The dashboard gives a reflection on the windshield. It is a visibility hazard. The dashboard is very sticky, like it's melting in the sun.

NHTSA complaint #11514933 — an unverified report by a vehicle owner.

at 257,000 miles Owings Mills, MD Crash 1 injured

AIR BAGS

The contact owned 2009 Nissan Maxima. The contact stated while at a complete stop, another vehicle driving approximately 70 MPH, crashed into the rear of the vehicle. The air bags failed to deploy. The contact sustained hips and back pain. The contact was seen by emergency services and sought medical assistance later that day. The contact underwent physical therapy and hip replacement surgery. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 257,000.

NHTSA complaint #11506422 — an unverified report by a vehicle owner.

Woodbridge, VA

WHEELS

On 9/12/22, my son purchased a 2009 Nissan Maxima from Street Cars. My son was told that the car did not pass the state inspection, but all items on the list were taken care of. The salesman noted the Air Intake Tube would be ordered for the car and installed once received. My son paid $5299 in cash. My son wanted to pay with a cashier's check, but the salesperson requested cash. On the way home to Woodbridge from Fredericksburg, the vehicle began to slow down as if it were going to cut off. My son slowed down and proceeded home. On 9/13/22, my son went to Minnieville Exxon to have the vehicle emissions test completed, and the car was listed as "Not Ready." In addition, seven (7) additional issues must be addressed before the vehicle can pass. We began calling the salesman at 11:45 am, sent a text message at 12:17 pm, and called until 1:30 pm. Due to what we felt were deceptive practices, we traveled to Street Cars in Fredericksburg to speak with the salesman about returning the vehicle for a refund. The salesman stated the vehicle was sold "As Is” and is on the Bill of Sales. We asked about the sign on the front of his business which states "3-Day Return Policy". The salesman said it does not apply to cash cars or discounted cars. When asked about the items on the failed inspection report being taken care of, the salesperson refused to discuss it further. The salesperson stated my son should use the warranty, where he will be responsible for half the cost of all repairs. When the salesperson was asked about the Air Intake Tube order, he refused to provide a confirmation number for the order, a telephone number, or a location for the company. My son did not receive any title paperwork and was told to sign the vehicle delivery form when items had not been received. We contacted ASC Warranty company which was provided with the vehicle, and they told us to take the car to any automotive repair shop for an estimate. We took the vehicle to Sheehy Nissan in Manas

NHTSA complaint #11495700 — an unverified report by a vehicle owner.

Woodbridge, VA

SUSPENSION

On 9/12/22, my son purchased a 2009 Nissan Maxima from Street Cars. My son was told that the car did not pass the state inspection, but all items on the list were taken care of. The salesman noted the Air Intake Tube would be ordered for the car and installed once received. My son paid $5299 in cash. My son wanted to pay with a cashier's check, but the salesperson requested cash. On the way home to Woodbridge from Fredericksburg, the vehicle began to slow down as if it were going to cut off. My son slowed down and proceeded home. On 9/13/22, my son went to Minnieville Exxon to have the vehicle emissions test completed, and the car was listed as "Not Ready." In addition, seven (7) additional issues must be addressed before the vehicle can pass. We began calling the salesman at 11:45 am, sent a text message at 12:17 pm, and called until 1:30 pm. Due to what we felt were deceptive practices, we traveled to Street Cars in Fredericksburg to speak with the salesman about returning the vehicle for a refund. The salesman stated the vehicle was sold "As Is” and is on the Bill of Sales. We asked about the sign on the front of his business which states "3-Day Return Policy". The salesman said it does not apply to cash cars or discounted cars. When asked about the items on the failed inspection report being taken care of, the salesperson refused to discuss it further. The salesperson stated my son should use the warranty, where he will be responsible for half the cost of all repairs. When the salesperson was asked about the Air Intake Tube order, he refused to provide a confirmation number for the order, a telephone number, or a location for the company. My son did not receive any title paperwork and was told to sign the vehicle delivery form when items had not been received. We contacted ASC Warranty company which was provided with the vehicle, and they told us to take the car to any automotive repair shop for an estimate. We took the vehicle to Sheehy Nissan in Manas

NHTSA complaint #11495700 — an unverified report by a vehicle owner.

Woodbridge, VA

SERVICE BRAKES

On 9/12/22, my son purchased a 2009 Nissan Maxima from Street Cars. My son was told that the car did not pass the state inspection, but all items on the list were taken care of. The salesman noted the Air Intake Tube would be ordered for the car and installed once received. My son paid $5299 in cash. My son wanted to pay with a cashier's check, but the salesperson requested cash. On the way home to Woodbridge from Fredericksburg, the vehicle began to slow down as if it were going to cut off. My son slowed down and proceeded home. On 9/13/22, my son went to Minnieville Exxon to have the vehicle emissions test completed, and the car was listed as "Not Ready." In addition, seven (7) additional issues must be addressed before the vehicle can pass. We began calling the salesman at 11:45 am, sent a text message at 12:17 pm, and called until 1:30 pm. Due to what we felt were deceptive practices, we traveled to Street Cars in Fredericksburg to speak with the salesman about returning the vehicle for a refund. The salesman stated the vehicle was sold "As Is” and is on the Bill of Sales. We asked about the sign on the front of his business which states "3-Day Return Policy". The salesman said it does not apply to cash cars or discounted cars. When asked about the items on the failed inspection report being taken care of, the salesperson refused to discuss it further. The salesperson stated my son should use the warranty, where he will be responsible for half the cost of all repairs. When the salesperson was asked about the Air Intake Tube order, he refused to provide a confirmation number for the order, a telephone number, or a location for the company. My son did not receive any title paperwork and was told to sign the vehicle delivery form when items had not been received. We contacted ASC Warranty company which was provided with the vehicle, and they told us to take the car to any automotive repair shop for an estimate. We took the vehicle to Sheehy Nissan in Manas

NHTSA complaint #11495700 — an unverified report by a vehicle owner.

at 120,000 miles New Brunsweck, NJ

SUSPENSION

The contact owns a 2009 Nissan Maxima. The contact stated that while driving at 45 MPH, there was an abnormal sound coming from the suspension. The vehicle was taken to the dealer where it was informed that the VIN was not included in NHTSA Campaign Number: 09V358000 (Suspension) and he needed to pay out of pocket for the repairs. The vehicle was not repaired. The manufacturer was contacted, and they stated that the vehicle warranty had expired and referred the contact to the NHTSA Hotline. The failure mileage was 120,000.

NHTSA complaint #11478586 — an unverified report by a vehicle owner.

Bayamon, PR

AIR BAGS

Passenger front air bag defect. Since reading many post in this forum in relation to the same issue, manufacture should be held responsible to replace sensor. Vehicle have not been in a wreck as far as I know. The sensor light came on around June this year and haven’t went off. I received a quote for approximately $2500 depending on available parts. If this issue is not rectified by the dealer, will make sure not to purchase another Nissan Maxima again. Just imagine if I have a family member in the front seat and a accident occur! Cannot even imagine the outcome.

NHTSA complaint #11476710 — an unverified report by a vehicle owner.

St Joe, AR

ENGINE

CVT transmission whinnying with loss of power when accelerating

NHTSA complaint #11456420 — an unverified report by a vehicle owner.

Cameron, NC

UNKNOWN OR OTHER

Not sure what is goiNg I have spent so Much money replaciNg parts on this car. And it is still not fixed. It’s one thing after Another . I cannot fight out why the engine light is on its like the whole care is malfunctioning. And no one knows what it is. And heavy smoke From tail pipe. While driving it feels Like It Wants to StAll like the gas gets stuck . I was told To buy a control module but it didn’t need that . And I can’t Afford To Keep trying to Fix it. It’s my only Car and I’m A non working single Mom trying my Best to fix it. But this car is Causing So Much depression I don’t know what else to do. Because it’s costing too much and times is already hard.

NHTSA complaint #11451074 — an unverified report by a vehicle owner.

Cameron, NC

ELECTRICAL SYSTEM

Not sure what is goiNg I have spent so Much money replaciNg parts on this car. And it is still not fixed. It’s one thing after Another . I cannot fight out why the engine light is on its like the whole care is malfunctioning. And no one knows what it is. And heavy smoke From tail pipe. While driving it feels Like It Wants to StAll like the gas gets stuck . I was told To buy a control module but it didn’t need that . And I can’t Afford To Keep trying to Fix it. It’s my only Car and I’m A non working single Mom trying my Best to fix it. But this car is Causing So Much depression I don’t know what else to do. Because it’s costing too much and times is already hard.

NHTSA complaint #11451074 — an unverified report by a vehicle owner.