226 of the
8,853 complaints filed about the Nissan Maxima
are about the glass, mirrors and wipers —
3% of everything owners reported.
The worst model year for it is 2004.
226
Complaints
3%
Share of all complaints
3
Crashes
0
Fires
Windows, Mirrors & Wipers complaints by model year
I recently purchased a 2019 Nissan Maxima in November of 2025 from the Nissan dealership, with in the matter of 2 weeks after getting the car as I was driving the sunroof just exploded sounding like a gunshot. My son was in the car and luckily, I had the shade up, so no glass got all over us. The issue almost caused a wreck due to me having to swerve after thinking someone was shooting and or something fell out of the sky. I have a panoramic sunroof, and the insurance company say they do not cover sunroofs.
NHTSA complaint #11718735 — an unverified report by a vehicle owner.
On 12.102025 the panoramic sunroof exploded while I was driving home, with my son in the car. Out of no where it was this huge explosive sound that, sounded like a gun shot or something. It was day time the sun out just driving along. The dealer did not state anything was wrong with the sunroof. I purchased this vehicle in November of 2025. The sunroof was not inspected upon purchase it was explained that they only inspected the engine, abiding by basic inspection protocol. No warning lamps or anything was on and all warning lights work. With my son in the car I was terrified and I'm glad I did not wreck vehicle due to being frantic on behalf of the sound, and also glad that it was cold out and the inside was closed. I have been in contact with my insurance provider and awaiting on the adjuster to come out and see the damage, From research there seems that many Nissan owners have experienced this issue and yet Nissan has failed to to take accountability or acknowledge this known issue
NHTSA complaint #11704475 — an unverified report by a vehicle owner.
The headlights are dim. I have replaced them with brighter H11 bulbs but I still cannot see. Others who have driven my car have indicated that the headlights are noticeably dimmer than normal. I literally cannot see the roadway. Also, I started having problems with the CVT shortly before 60,000miles. The problem was diagnosed as rudder codes. I was not financially able to replace the CVT at the time although I did ultimately replace it. The headliner inside the car has been falling down for years and I keep re gluing it around the rear view window. The panoramic sunroof has a seal that is melting away on the two side panels at the rear of the car. I keep trying to seal them, but they keep getting sticky and melting towards total deterioration.
NHTSA complaint #11654299 — an unverified report by a vehicle owner.
The contact owns a 2004 Nissan Maxima. The contact stated while driving 60 MPH, the vehicle made an abnormally loud popping sound, and the contact noticed that the sky view roof glass had shattered. The contact stated that pieces of shattered glass had fallen inside the vehicle. The contact pulled over to the side of the road. The contact had not sustained any injuries and resumed driving. The vehicle was taken to the dealer, where the contact was informed that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 04V326000 (Visibility). The failure mileage was 165,000.
NHTSA complaint #11651242 — an unverified report by a vehicle owner.
The contact owns a 2016 Nissan Maxima. The contact stated while driving 20-25 MPH, the sunroof assembly completely separated from the vehicle, struck the front of the roof, struck the passenger's side of the vehicle, and flew underneath the vehicle. The contact pulled over to the side of the road and inspected the vehicle. There was no injury sustained. The vehicle was taken to Gerber Collision and Glass, where it was determined that the sunroof and the bracket had separated from the vehicle. The mechanic provided an estimate for the sunroof repair and collateral damages repair. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 50,491.
NHTSA complaint #11646081 — an unverified report by a vehicle owner.
360 cameras have stopped working on my vehicle. I've seen where there was a recall on the same thing, but my vehicle is not coming up in the recall. I did buy the car used, but not being able to use the cameras is definitely a safety issue.
NHTSA complaint #11625212 — an unverified report by a vehicle owner.
- Front windshield; internal bubbles/separation of glass at top edge of front windshield as it meets the seal. - The glass appears to be separating internally, compromising the safety aspect and will start to spread downward over time. - The factory front windshield was already replaced once a few years back by Nissan dealership for this exact same problem (can provide exact dates/information later); and the same exact problem is happening again. Nissan dealership knows about it, but has not officially inspected/documented for their records, but I can get this completed. - No warning/symptoms other than visual inspection/noticing the issue occuring when cleaning car. - Contacted Nissan Consumer Affairs about the problem, and that this is the second time of the exact problem, but Nissan Consumer Affairs would only state that Nissan could do nothing about the problem at this time, although this is a clear defect of the windshield manufacturing process. I provided pictures of the problem, and they wouldn't even address the problem, other than, Nissan can't do anything at this time about the problem. There is a Nissan TSB regarding windshield issues/defects, but also addresses warranty. The second replacement windshield is not in warranty, and asked Nissan to see if they could resolve the problem due to manufacturer defect and the fact that it may spread downward, causing more problems and/or safety stability of the top of the windshield and have an engineer or specialist look into it, they were not willing to do this.
NHTSA complaint #11585474 — an unverified report by a vehicle owner.
Dashboard is melting which is making it extremely sticky but the worst part is that it is causing a visibility issues while driving. The glare is really bad.
NHTSA complaint #11511345 — an unverified report by a vehicle owner.
I bought the vehicle in question new and it has less than 10,000 miles. The low beam headlights have a definite line where there is no light above the line and very dim light directly in front of the vehicle( photos attached). I took the car to the dealer and was informed that this is “normal” for the Maxima and that there is no adjustment that can be made. I then sent photos to Nissan Customer Service (Case # 48013453 ) and was informed again that this is normal for that model. When driven on an unlit road, one has to run bright lights at all times to be able to safely see. I have included photos of the light pattern. The sequence is backing out of the garage and then on a dark street. Please note photo 2 where I am standing barely to the right and I am not visible above my belt line. In my opinion, If this is typical of all 2017 Nissan Maxima’s; there is a safety issue.
NHTSA complaint #11502843 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2017 NISSAN MAXIMA. THE CONTACT STATED WHILE DRIVING 70 MPH, THE REAR PANORAMIC MOON ROOF EXPLODED WITHOUT IMPACT. STARTLED BY THE FAILURE, THE CONTACT PULLED THE VEHICLE OFF TO THE SHOULDER OF THE HIGHWAY TO INSPECT THE DAMAGE. THE VEHICLE WAS TAKEN TO VALLEY NISSAN OF LONGMONT (1005 KEN PRATT BLVD, LONGMONT, CO 80501) WHERE HE WAS INFORMED THAT THERE WAS NO EVIDENCE THAT AN IMPACT HAD CAUSED THE MOON ROOF TO EXPLODE. THERE WAS NO ADDITIONAL ASSISTANCE PROVIDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THERE WAS NO ADDITIONAL ASSISTANCE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,800.
NHTSA complaint #11415390 — an unverified report by a vehicle owner.
WE OWN A 2012 NISSAN MAXIMA (VIN [XXX]). WHILE DRIVING ON THE 215 FREEWAY NEAR HENDERSON, NV OUR MIDDLE PORTION OF OUR PANORAMIC SUNROOF EXPLODED/SHATTERED FOR NO REASON. HAVE BEEN TRYING TO GET IT REPAIRED BUT NO PARTS AVAILABILITY IN VEGAS, THE REPLACEMENT PART ARRIVED CRACKED IN PHOENIX AND WE ARE NOW ON OUR WAY HOME TO OKLAHOMA. THE AREA WAS TAPED DOWN IN VEGAS AND WE HAVE BEEN IN CONTACT WITH NISSAN CONSUMER AFFAIRS TO SEE IF THIS WILL BE COVERED BY THEM DUE TO CLASS ACTION SUIT LISTED ON INTERNET. THEY SUGGESTED WE TAKE TO OUR LOCAL DEALERSHIP IN OKLAHOMA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11404273 — an unverified report by a vehicle owner.
WINDSHIELD CRACKS RANDOMLY WITH NO POINT OF IMPACT. FRAYS OUTWARD. SEEMS TO BE STRESS FRACTURE FROM THE FRAME. HAPPENED MULTIPLE TIMES WITH 2020 NISSANS
NHTSA complaint #11383454 — an unverified report by a vehicle owner.
DRIVER SIDE HEADLIGHT INTERMITTENTLY SHUTS OFF AND DIMS WHILE DRIVING AND STATIONARY. SWITCHING LIGHTS FROM "ON" TO "AUTOMATIC" OR VICE-VERSA RELIGHTS THE BULB.
NHTSA complaint #11375556 — an unverified report by a vehicle owner.
PANORAMIC SUNROOF EXPLODED WHILE DRIVING ON INTERSTATE HIGHWAY @ 70MPH ON HOT SUNNY HUMID DAY. AFTER RESEARCH IT APPEARS THAT THIS IS A KNOWN ISSUE FOR NISSAN SUNROOFS WITH NUMEROUS CLAIMS RESULTING IN A CLASS ACTION LAWSUIT IN CALFORNIA. NISSAN HAS RESPONDED TO MY COMPLAINT THAT THEY AREN'T LIABLE EVEN THOUGH THE VEHICLE IS UNDER NISSAN WARRANTY WITH THE EXCLUSION THAT GLASS IS NOT COVERED UNLESS A KNOWN PRODUCT DEFECT IS DETERMINED. MY NISSAN CASE NUMBER IS [XXX]. I'VE TURNED TO MY INSURANCE CARRIER FOR REPAIRS. THIS IS A DANGEROUS SITUATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11326311 — an unverified report by a vehicle owner.
MY CAR HAS A DEFECTIVE DASHBOARD THAT MELT AND BECOME SHINY, STICKY, AND REFLECTIVE WHEN EXPOSED TO SUNLIGHT. SOFT, STICKY MESS! SHINY DASHBOARDS CAUSING DISTRACTING AND GLARING REFLECTIONS OFF THE WINDSHIELD. AS SOON IT WILL BE HOT AGAIN, I WILL AGAIN BE AFRAID TO DRIVE A CAR DUE TO THE WINDSHIELD GLARE FROM THE SHINY MELTED DASHBOARD. I HAVE NO PHOTOS OF THE SHINY PANEL, BECAUSE IT WAS LAST SUMMER, WHEN I WAS TAKING CARE OF A DYING HUSBAND, WHO PASSED AWAY LAST SEPTEMBER. I DID NOT HAVE TIME TO TAKE PHOTOS OF THE CAR AND THINK ABOUT IT. BUT THE PANEL IS STILL STICKY. IN ADDITION TO THIS PROBLEM, THE DASHBOARD HAS A MANY CRACKS, PHOTOS THAT I CAN SHOW. SUCH A WELL-KNOWN MANUFACTURER USED THE WRONG MATERIAL FOR THE DASHBOARD. THIS IS NOT MY FAULT, SO I DO NOT HAVE TO PAY A LOT OF MONEY FOR REPLACING THE DASHBOARD. I DON'T HAVE MONEY FOR THIS, SINCE I ONLY GET SOCIAL SECURITY CHECK. IN ADDITION, WE RETIRED AT THE BEGINNING OF 2015 AND MY CAR IS MOST OF THE TIME IN THE GARAGE. I AM THE ONLY ONE USING THIS CAR. THE MILEAGE OF THE CAR IS 51152 ML.
NHTSA complaint #11322098 — an unverified report by a vehicle owner.
MY DASHBOARD IS STICKY AND SHINY IN CERTAIN PARTS AND IT MAKES IT DIFFICULT TO DRIVE IN THE SUN BECAUSE OF THE GLARE FROM THE STICKINESS. THE GLARE IS INTENSE UNSAFE TO DRIVE ANYTIME OF THE DAY AND ANY RODE-WAY JUST TO UNSAFE
NHTSA complaint #11320842 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2014 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH THERE WAS AN ABNORMAL CRASHING NOISE DETECTED AND THE PANORAMIC SUNROOF EXPLODED WITHOUT WARNING OR IMPACT. THE CONTACT CALLED CHARLIE CLARK NISSAN HARLINGEN LOCATED AT (3500 W EXPY 83, HARLINGEN, TX 78552 (956) 734-2490) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 88,700.
NHTSA complaint #11316965 — an unverified report by a vehicle owner.
NOVEMBER 11, 2019 DRIVING TO WORK GOING 65 ON A HIGHWAY WITH NO OTHER CARS AROUND THE MOONROOF EXPLODED FOR NO APPARENT REASON. SOUNDED LIKE A GUN SHOT.
NHTSA complaint #11279746 — an unverified report by a vehicle owner.
THE DASHBOARD MELTING IS CAUSING EXTREME GLARE ON THE ENTIRE WINDSHIELD AND DIFFICULT TO SEE DURING THE DAY OUT OF WINDSHIELD SO IT'S AFFECTING MY DRIVING ABILITY. AND EVERYTHING IS STICKING TO IT AND IT'S DESTROYING THE OTHER PARTS IN MY VEHICLE IT IS MELTING ON TOO. I HAVE SUN VISOR ON EVERYTIME OUT OF THE VEHICLE BUT STICKINESS IS ALWAYS THERE AND CONTINUES TO MELT REGARDLESS.
NHTSA complaint #11271781 — an unverified report by a vehicle owner.
THE DASHBOARD HAS MELTED CAUSING SEVERE GLARE ON THE WINDSHIELD. THIS DEFECT MAKES IS VERY DIFFICULT TO SEE CARS AND PEDESTRIANS. THIS CAR WAS PURCHASED FOR OUR SON AND AT THIS POINT IT IS NOT SAFE TO DRIVE WITHOUT A NEW DASHBOARD OR AS WE HAVE IT TODAY, COVERED WITH A TOWEL. WE HAVE CONTACTED NISSAN AT LEAST 3-5 TIMES HOWEVER THEY HAVE INDICATED THAT THERE ISN'T ANYTHING THEY CAN TO DO TO ASSIST. I DID TELL THEM THAT THIS IS NOT ACCEPTABLE FOR THEM TO ONLY COVER CARS IN THE STATE OF FLORIDA AND THEY SHOULD BE LOYAL TO ALL CUSTOMERS REGARDLESS OF THE STATE.
NHTSA complaint #11266585 — an unverified report by a vehicle owner.