Owners have filed 90 complaints
about the 2013 Nissan Murano with NHTSA between 2014 and 2026.
The largest single group is the transmission & drivetrain.
Across this model's run it ranks 18 of 20 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 12
Against the median year of the Nissan Murano. 50 means typical for this
model; 100 means roughly double.
Severity — 52
10% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 43
25% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
812.5%
1,000 – 9,999 miles
46.3%
10,000 – 24,999 miles
34.7%
25,000 – 49,999 miles
812.5%
50,000 – 74,999 miles
1625.0%
75,000 – 99,999 miles
1117.2%
100,000 – 149,999 miles
1117.2%
150,000+ miles
34.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2014peak 4Feb 2026
Recalls on the 2013 Nissan Murano
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
17V184000
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Nissan North America (Nissan) is recalling certain 2013-2014 Murano and Murano Cross Cabriolet vehicles. The power steering hose clamp may not adequately secure the hose, allowing the hose to detach and leak power steering fluid.
Risk: If the power steering fluid leaks onto a heat source such as hot engine or exhaust components, there could be an increased risk of a fire.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20171484,930 units in Canada
Steering
On certain vehicles, the high pressure power steering hose could separate due to an incorrect clamp. If the hose were to separate, it could cause a power steering fluid leak, resulting in increased steering effort and potential for a fire in the presence of an ignition source. This could increase the risk of injury and/or damage to property. Correction: Dealers will install a power steering high pressure hose kit.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 45,980 milesGrand Rapids, MICrashFire1 injured
SEATS
T BONED BY A MAIL TRUCK BROKE MY ARM LEG TIBIA DISLOCATED FEMUR SHOULDER BROKEN PELVIS.
NHTSA complaint #10597753 — an unverified report by a vehicle owner.
at 45,980 milesGrand Rapids, MICrashFire1 injured
POWER TRAIN
T BONED BY A MAIL TRUCK BROKE MY ARM LEG TIBIA DISLOCATED FEMUR SHOULDER BROKEN PELVIS.
NHTSA complaint #10597753 — an unverified report by a vehicle owner.
at 45,980 milesGrand Rapids, MICrashFire1 injured
SEAT BELTS
T BONED BY A MAIL TRUCK BROKE MY ARM LEG TIBIA DISLOCATED FEMUR SHOULDER BROKEN PELVIS.
NHTSA complaint #10597753 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
West Chazy, NY
WHEELS
While driving, the rear arm connected to the rear driver-side wheel broke off. According to my Nissan dealership diagnosis, this was due to excessive rust/rot of the whole subframe. The 2013 Nissan Murano rear arm cannot re attach the wheel to the sub frame due to so much rust/rot on the sub frame. The whole subframe would need replacement. When doing an estimate on fixing, Nissan called and stopped the estimate when replacement of the subframe, fixing of the arm, and additional rust/replacement exceeded the value of the car. My son and I were driving on the road when the arm broke off the rear wheel, the wheel went sideways and we skidded to a stop, so our safety was at risk. There were no warning lights or signs of this happening. While driving on the road, my car felt unstable then seconds later the arm broke off. The car was at Nissan 4 months prior to have work done, I had them do a multipoint inspection when there was a problem/engine light with the vehicle and it would not go more than 15mph. Nissan fixed loose RF hub, plus they replaced a right and left front sway bar. This is right on the sub frame, there was no warning given to me that the sub frame was rusted or could give out.
NHTSA complaint #11720599 — an unverified report by a vehicle owner.
West Chazy, NY
UNKNOWN OR OTHER
While driving, the rear arm connected to the rear driver-side wheel broke off. According to my Nissan dealership diagnosis, this was due to excessive rust/rot of the whole subframe. The 2013 Nissan Murano rear arm cannot re attach the wheel to the sub frame due to so much rust/rot on the sub frame. The whole subframe would need replacement. When doing an estimate on fixing, Nissan called and stopped the estimate when replacement of the subframe, fixing of the arm, and additional rust/replacement exceeded the value of the car. My son and I were driving on the road when the arm broke off the rear wheel, the wheel went sideways and we skidded to a stop, so our safety was at risk. There were no warning lights or signs of this happening. While driving on the road, my car felt unstable then seconds later the arm broke off. The car was at Nissan 4 months prior to have work done, I had them do a multipoint inspection when there was a problem/engine light with the vehicle and it would not go more than 15mph. Nissan fixed loose RF hub, plus they replaced a right and left front sway bar. This is right on the sub frame, there was no warning given to me that the sub frame was rusted or could give out.
NHTSA complaint #11720599 — an unverified report by a vehicle owner.
at 103,000 milesChicago Heights, IL
STRUCTURE:INTERIOR PANELS:SUN VISOR
The contact owns a 2013 Nissan Murano. The contact stated that the driver's side sun visor had detached and was hanging down, blocking the visibility of the roadway. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 103,000.
NHTSA complaint #11686971 — an unverified report by a vehicle owner.
Bartlett, TN
STRUCTURE:BODY
Paint peeling off in spots all over vehicle. Vehicle was never in a collision or adulterated in anyway.
NHTSA complaint #11678135 — an unverified report by a vehicle owner.
Madison, CT
POWER TRAIN
PLLEASE PROVIDE ME INFORMATION ABOUT TRANSMISSION RECALL
NHTSA complaint #11671464 — an unverified report by a vehicle owner.
at 94,500 milesMetamora, IL
AIR BAGS
The contact owns a 2013 Nissan Murano. The contact stated that while driving 30 MPH, the air bag warning light was blinking. The contact stated that the failure was related to NHTSA Campaign Number: 16V244000 (Air Bags). The vehicle was taken to the local dealer where it was diagnosed and determined that the occupant sensor module had cause the failure and recommended that the seat frame be replaced. The vehicle was not repaired. The manufacturer was contacted, and confirmed that the VIN was not under recall. The failure mileage was approximately 94,500.
NHTSA complaint #11661098 — an unverified report by a vehicle owner.
St Simons Island, GA
AIR BAGS
The air bag light started blinking. We took the car to our local Nisan dealership. We had to pay $220.77 just to have them look at it. They said there was an occupant sensor unit malfunction and it needed the bottom seat pad replaced. We were then told “that it is discontinued “! We are left with an air bag that doesn’t work, and a blinking air bag warning sign that constantly reminds us of the danger we are in. I am frightened to death to drive the car and angry that it cost $220.77 for nothing. When I asked what I could do - they said “You can trade it in and buy a new Nisan”! We will never buy another Nisan!! Can you help?
NHTSA complaint #11593041 — an unverified report by a vehicle owner.
at 166,000 milesDouglasville, GA
POWER TRAIN
The contact owns a 2013 Nissan Murano SL. The contact stated while driving 65 MPH, the vehicle lost power. The check engine warning light was illuminated. The vehicle was taken to the local mechanic who would not perform the work due to recalls on the transmission. The vehicle was taken to the dealer but has not been repaired. The contact stated the vehicle was repaired under a previous manufacturer recall that replaced the transmission, however, the failure persisted. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 166,000.
NHTSA complaint #11578554 — an unverified report by a vehicle owner.
los Angeles, CA
UNKNOWN OR OTHER
AT RUNNING TIME THE CAR STOP LIKE IF TRANSMISSION DISCONECTED
NHTSA complaint #11546872 — an unverified report by a vehicle owner.
Pevely, MO
POWER TRAIN
2013 Nissan Murano CVT Transmission known issue with CVT low pressure no fix only option is to replace transmission for more than the vehicle. Transmission will fail without any warning.
NHTSA complaint #11523522 — an unverified report by a vehicle owner.
Sterling, IL
POWER TRAIN
2013 Nissan Murano (81,000 miles): Engine warning light came on, code check revealed "Mass Airflow Senser" while waiting for dealer appointment car was running fine with no issues other than warning light. I was driving the car at 40 MPH and the car came to a complete stop "as if engine was turned off". there was no warning. no breaks, no steering. Car was almost in ditch but I managed to force steering back onto road (I was the only one at risk). Car restarted as though no problem had occurred. Research revealed same issue with other model years.
NHTSA complaint #11475727 — an unverified report by a vehicle owner.
Sterling, IL
ELECTRICAL SYSTEM
2013 Nissan Murano (81,000 miles): Engine warning light came on, code check revealed "Mass Airflow Senser" while waiting for dealer appointment car was running fine with no issues other than warning light. I was driving the car at 40 MPH and the car came to a complete stop "as if engine was turned off". there was no warning. no breaks, no steering. Car was almost in ditch but I managed to force steering back onto road (I was the only one at risk). Car restarted as though no problem had occurred. Research revealed same issue with other model years.
NHTSA complaint #11475727 — an unverified report by a vehicle owner.
Sterling, IL
ENGINE
2013 Nissan Murano (81,000 miles): Engine warning light came on, code check revealed "Mass Airflow Senser" while waiting for dealer appointment car was running fine with no issues other than warning light. I was driving the car at 40 MPH and the car came to a complete stop "as if engine was turned off". there was no warning. no breaks, no steering. Car was almost in ditch but I managed to force steering back onto road (I was the only one at risk). Car restarted as though no problem had occurred. Research revealed same issue with other model years.
NHTSA complaint #11475727 — an unverified report by a vehicle owner.
Beavercreek, OH
ELECTRICAL SYSTEM
The contact's girlfriend owns a 2013 Nissan Murano. The contact stated that the driver’s side door would fail to unlock or lock from the outside. The dealer was called about the failure and informed the contact that the failure may be an electrical failure. The vehicle had yet to be inspected or diagnosed for the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.
NHTSA complaint #11439849 — an unverified report by a vehicle owner.
Beavercreek, OH
LATCHES/LOCKS/LINKAGES
The contact's girlfriend owns a 2013 Nissan Murano. The contact stated that the driver’s side door would fail to unlock or lock from the outside. The dealer was called about the failure and informed the contact that the failure may be an electrical failure. The vehicle had yet to be inspected or diagnosed for the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.
NHTSA complaint #11439849 — an unverified report by a vehicle owner.
at 98,000 milesBirmingham, AL
STEERING
POWER STEERING WENT OUT...DAMAGED BELTS AND PIPE.
NHTSA complaint #11395356 — an unverified report by a vehicle owner.
at 120,000 milesSewickley, PA
STEERING
TL* THE CONTACT OWNS A 2013 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING, THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING HOSE CLAMP HAD MALFUNCTIONED CAUSING A POWER STEERING FLUID LEAK. THE VEHICLE WAS NOT YET REPAIRED. THE LOCAL DEALER COCHRAN NISSAN LOCATED AT 3355 WILLIAM PENN HWY, PITTSBURGH, PA 15235 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 17V184000 (STEERING). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 120,000.
NHTSA complaint #11384662 — an unverified report by a vehicle owner.
at 95,135 milesAvondale, AZ
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A NISSAN MURANO. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE OVERHEATED AND LOST POWER. THE CONTACT NOTICED COOLANT LEAKING. THE CONTACT ADDED WATER TO VEHICLE HOWEVER, THE WATER ALSO LEAKED FROM THE VEHICLE. ADDITIONALLY, WATER WAS LEAKING FROM THE EXHAUST TIP. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AUTONATION NISSAN TEMPE (7755 S AUTOPLEX LOOP, TEMPE, AZ 85284, (480) 630-2829) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 95,135.*DT*JB CONSUMER STATED WATER WAS LEAKING FROM THE PASSENGER SIDE WHEN CAR WAS LIFTED ONTO THE TOW TRUCK.
NHTSA complaint #11360443 — an unverified report by a vehicle owner.
at 105,000 milesSkidmore, TX
SEAT BELTS
FRONT PASSENGER SEAT BELT IS LOCKED. WILL NOT RELEASE. VEHICLE WAS STATIONARY WHEN SEAT BELT LOCKED.
NHTSA complaint #11350969 — an unverified report by a vehicle owner.
at 123,000 milesScotch Plains, NJ
POWER TRAIN
I NEEDED TO REPLACE THE TRANSMISSION OF MURANO 13, TWICE IN '17 AND AGAIN IN '18. NOW IN LATE 2019, I AGAIN STARTED TO HEAR CRANKING SOUND WHILE PUSHING GAS. THEN IN 2020, VEHICLE SEIZED AT THE MIDDLE OF THE ROAD, BUT AFTER 5 MINS IT GOT STARTED TO DRIVE ABOUT .3 MILE. AFTER THAT VEHICLE IS UNABLE TO START, AFTER SENDING TO NISSAN DEALERSHIP, IT WAS DIAGNOSED AS TRANSFER SEAL LEAKING PROBLEM. MY MURANO SEEMS TO HAVE A GENERIC POWERTRAIN PROBLEM. AFTER CONTACTING NISSAN MURANO CONSUMER AFFAIR, NO HELP THIS TIME. THEY HELP TO REPLACE THE TRANSIMISSION 2 TIMES THOUGH. NOT SURE IF THE TRANSFER CASE PROBLEM WAS CAUSED DURING TRANSMISSION REPLACEMENT OR IT IS A MANUFACTURING FAULT.
NHTSA complaint #11338430 — an unverified report by a vehicle owner.
at 87,861 milesHolladay, UT
POWER TRAIN
ON AUGUST 3, 2019 MY WIFE AND I WERE DRIVING OUR 2013 MURANO ON A TWO-LANE STATE HIGHWAY (COLORADO 133) BETWEEN REDSTONE AND MARBLE WHEN WITHOUT WARNING THE TRANSMISSION STOPPED WORKING, LEAVING THE ENGINE RUNNING NORMALLY. IT WAS LIKE THE CAR SHIFTED INTO NEUTRAL. WE WERE THEN COASTING ON THE HIGHWAY WHILE WE LOOKED FOR A SAFE PLACE TO STOP ON THE SHOULDER OF THE ROAD OUT OF THE LANE OF TRAFFIC. FORTUNATELY THE CAR FOLLOWING US WAS NOT TOO CLOSE TO BE ENDANGERED BY OUR LOWER SPEED. THIS WAS A DANGEROUS CONDITION. THE ODOMETER READ 87,861 MILES. WE HAD OWNED THE VEHICLE FOR ALMOST 3 YEARS AT THAT POINT AND HAD DRIVEN IT IN A NORMAL FASHION. WE HAD NOT TOWED ANYTHING NOR DRIVEN OFF ROAD OR EXPOSED THE CAR TO ANY HAZARDOUS CONDITIONS. ULTIMATELY THE CAR HAD TO BE TOWED TO THE NEAREST DEALER, LOCATED IN GRAND JUNCTION, COLORADO, 121 MILES AWAY, TO HAVE THE TRANSMISSION REPLACED. AT THAT TIME WE LEARNED THAT THE TRANSMISSION WAS THE CVT MODEL USING BELTS AND NOT GEARS. THE DEALER TOLD US THE BELTS HAD SHREDDED INSIDE THE TRANSMISSION. THE NORMAL 50,000 MILE WARRANTY HAD PASSED, SO WE WERE FACED WITH REPLACING THE TRANSMISSION AT OUR OWN EXPENSE, APPROXIMATELY $4,000. WE THINK THIS IS UNACCEPTABLE WHEN WE HEAR OF CARS GOING INTO THE UPPER 100,000'S AND EVEN 200,000 MILES ON THE SAME TRANSMISSION. WE ALSO LEARNED THAT NISSAN HAD PROBLEMS WITH EARLIER CVT-EQUIPPED CARS AND EXTENDED THE WARRANTY TO 100,000 MILES, BUT THE 2013 MODEL YEAR HAD NOT EXPERIENCED ENOUGH FAILURES TO JUSTIFY INCREASING THE WARRANTY PERIOD. BASICALLY, WE THINK 87,861 MILES IS UNACCEPTABLE FOR THE LIFE OF A TRANSMISSION. WE HOPE NISSAN WILL COMPENSATE US FOR OUR EXPENSES.
NHTSA complaint #11299794 — an unverified report by a vehicle owner.
at 70,000 milesFarmingdale, NY
STEERING
WHILE DRIVING WITH FAMILY ON A RESIDENTIAL ROAD, THE POWER STEERING FAILED AND STEERING WHEEL BECAME EXTREMELY STIFF. I QUICKLY CHECKED DASHBOARD INDICATORS AND EVERYTHING LOOK OKAY AND ENGINE WAS STILL RUNNING. I PULLED INTO GAS STATION, POPPED HOOD AND NOTICED STEERING FLUID WAS VERY LOW. I BUY A BOTTLE AT THE GAS STATION, PUT A LITTLE IN THE RESERVOIR AND MOVED AROUND THE GAS STATION LOT. STEERING FELT NOMINALLY BETTER. I CHECKED THE STEERING FLUID AND RESERVOIR WAS LOW AGAIN. I THEN CALLED A FEW NISSAN DEALERS AND FOUND ONE THAT COULD LOOK AT IT THE VERY NEXT DAY. I PUT MORE FLUID IN AND HAD A RELATIVE FOLLOW ME TO DROP IT OFF. THIS SPECIFIC VEHICLE HAD A RECALL NHTSA CAMPAIGN ID: 17V184000 IN 2017 FOR THE POWER STEERING HIGH PRESSURE HOSE AND THE VEHICLE WAS REPAIRED ACCORDING TO THE RECALL BACK THEN. I WAS CONCERNED THAT MAY BE A ISSUE. HOWEVER, THE ISSUE HERE WAS THE POWER STEERING RETURN HOSE HAD A PLASTIC CLIP THAT FAILED. THE FAILURE CAUSED THAT HOSE TO RUB AGAINST THE DRIVE SHAFT WHICH CAUSED A HOLE TO BE WORN THROUGH THE HOSE AND CAUSING THE FAILURE. ALL OF THIS IS STATED IN THE ATTACH REPAIR ORDER FROM THE DEALER. THIS IS A HUGE SAFETY RISK AND I WANT TO ENSURE THIS TYPE OF FAILURE DOESN'T OCCUR TO OTHER DRIVERS.
NHTSA complaint #11289982 — an unverified report by a vehicle owner.
at 76,800 milesPrairieville, LA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 NISSAN MURANO. WHILE DRIVING, THE INSTRUMENT PANEL INDICATED THAT THE LIFTGATE WAS OPEN. IN ADDITION, THE CONTACT STATED THAT THE DOORS LOCKED AND UNLOCKED AND THE DRIVER'S SIDE TURN SIGNAL ALSO OPERATED INDEPENDENTLY ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY AND WAS CURRENTLY OCCURRING FREQUENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 76,800.
NHTSA complaint #11289363 — an unverified report by a vehicle owner.
at 79,000 milesDayton, OH
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2013 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO LOCK OR UNLOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED MATT CASTRUCCI NISSAN (3013 MALL PARK DR, DAYTON, OH, (855) 299-1946), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 79,000.
NHTSA complaint #11279509 — an unverified report by a vehicle owner.
at 1,300 milesSaint Cloud, FL
AIR BAGS
MY PASSENGER AIRBAG LIGHT START BLINKING AND THE AIRBAG SYSTEM WAS OUT. MY CAR WAS IN MY GARAGE, WHEN ON A CERTAIN DAY I WAS GOING OUT AND AS I TURN ON MY CAR I SAW THE AIRBAG LIGHT BLINKING. THEN I BROUGHT IT TO THE NISSAN DEALER AND THEY SAID THE AIRBAG WAS NOT IN RECALL.
NHTSA complaint #11278551 — an unverified report by a vehicle owner.