FaultScore

Mercury steering problems

Owners have filed 2,014 complaints with NHTSA about the steering on Mercury vehicles — 7% of everything reported about the brand, across 19 models. The model that accounts for most of them is the Mercury Mariner, worst in 2008.

These are raw counts. A model that sold in millions appears near the top for that reason alone — the grade never compares one model with another.

2,014

Complaints

7%

Share of all Mercury complaints

92

Crashes

46

Fires

Which Mercury models have the most steering problems

Mariner 560 27.8%

Worst in 2008

Grand Marquis 365 18.1%

Worst in 2004

Sable 337 16.7%

Worst in 1996

Milan 334 16.6%

Worst in 2010

Mystique 75 3.7%

Worst in 1995

Mountaineer 70 3.5%

Worst in 2002

Cougar 63 3.1%

Worst in 1999

Villager 48 2.4%

Worst in 1996

Mariner Hybrid 41 2.0%

Worst in 2008

Tracer 33 1.6%

Worst in 1993

Marquis 28 1.4%

Worst in 1997

Worst Mercury model years for steering problems

Vehicle Complaints Share of that year Median miles Grade
2008 Mercury Mariner 300 54% 120,000 F
2010 Mercury Milan 247 17% 95,000 C
2009 Mercury Mariner 167 40% 119,588 F
2011 Mercury Milan 76 29% 100,600 C
2004 Mercury Grand Marquis 67 16% 88,232 D
2010 Mercury Mariner 61 15% 110,000 C
1995 Mercury Mystique 39 7% 114,390 D
1996 Mercury Sable 39 10% 80,000 C
1999 Mercury Sable 34 11% 66,382 C
1992 Mercury Sable 31 6% 84,787 B
1993 Mercury Sable 29 3% A
1991 Mercury Sable 29 8% B
1988 Mercury Sable 28 15% F
2003 Mercury Grand Marquis 28 6% 97,462 A
1995 Mercury Grand Marquis 25 11% 96,500 C
1990 Mercury Sable 24 11% D
1989 Mercury Sable 24 8% 100,000 F
2000 Mercury Grand Marquis 24 11% 90,000 F
2008 Mercury Mariner Hybrid 24 14% 100,000 B
1997 Mercury Grand Marquis 23 6% 75,000 C