17 of the
474 complaints about the 1997 Plymouth Voyager are about the
seat belts — 4% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
147,000 miles.
TO WHOM IT MAY CONCERN MY NAME IS KATIE OLSON I DRIVE A 1997 PLYMOUTH VOYAGER VAN WITH THE BUILT IN CAR SEATS. THAT IS WHAT SOLD ME THE VAN I THOUGHT THEY WOULD BE SAFER FOR MY CHILDREN. LAST WEEK I TOOK MY KIDS TO THE PARK AND I WENT TO RELEASE THE BELT AND IT RETRACTED TO MY TWO YEAR OLD DAUGHTERS NECK. I COULD NOT GET IT OFF OF HERE I HAD TO CUT IT OFF AFTER A HALF HOUR OF TRYING TO LOOSEN IT. IT WAS SO TIGHT I COULDN'T PUT MY FINGER BETWEEN HER THROAT AND THE BELT. THIS HAS NEVER HAPPENED BEFORE BUT I TALKED TO A LAWYER AND THEY TOLD ME TO CONTACT YOU. THANK YOU FOR YOUR TIME.
NHTSA complaint #10266267 — an unverified report by a vehicle owner.
at 147,000 milesWaco, TX
SEAT BELTS
DT*: THE CONTACT STATED THE MIDDLE SEAT BELT BECAME UNLATCHED. THE DEALERSHIP WAS NOTIFIED.
NHTSA complaint #10167650 — an unverified report by a vehicle owner.
at 10,000 milesWillingboro, NJ
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DEALERSHIP CONTACTED THE CONSUMER TO INFORM HIM THAT THE SEAT BELT RECALL 02V076000 AND AIR BAG CLOCK SPRING RECALL 02V293000 REPAIRS WERE ALREADY PERFORMED. THEN, CONSUMER NEVER TOOK VEHICLE TO DEALER HAVE THE RECALL REPAIRS PERFORMED. MANUFACTURER WILL BE CONTACTED.
NHTSA complaint #10074028 — an unverified report by a vehicle owner.
West Barnstable, MA
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
I AM WRITING TO SUPPORT A RECALL OF THE GEN3" TYPE SEAT BELT BUCKLES IN DAIMLER CHRYSLER VEHICLES. THE BUCKLE IS DANGEROUSLY PRONE TO UN LATCHING DURING AUTO ACCIDENTS AND REPRESENTS A SAFETY HAZARD TO AS MANY AS 16 MILLION DRIVERS.
NHTSA complaint #10054459 — an unverified report by a vehicle owner.
Ironwood, WI
SEAT BELTS:FRONT
CONSUMER STATES THAT WHILE DRIVING AND NO WARNING IF BRAKES ARE APPLIED THE SEAT BELT WILL NOT LOCK UP AND THIS CAN CAUSE INJURIES TO THE CONSUMER TO THE IF IN A VEHICLE ACCIDENT. DEALER NOTIFIED. MR
NHTSA complaint #8021139 — an unverified report by a vehicle owner.
Bessemer City, NC
SEAT BELTS:FRONT:RETRACTOR
REAR SEAT BELT RETRACTOR TIGHTENED PINNING CHILD IN SEAT WHEN TRYING TO RELEASE CHILD FROM SELT BELT .
NHTSA complaint #8015965 — an unverified report by a vehicle owner.
Gaithersburg, MD
SEAT BELTS:FRONT:ANCHORAGE
I AM WRITING ABOUT THE FAILURE OF THE GEN SAFTEY BELTS RELEASING UNINTENTIONALLY. CHRYSLER IS REFUSING TO REPLACE THE SEAT BELTS.
NHTSA complaint #759295 — an unverified report by a vehicle owner.
Lagrange, GA
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
THIS SEATBELT IS TOO EASILY UNLATCHED BY A SIMPLE TOUCH OF THE HAND OR ANY OTHER OBJECT. OUR GRAND CHILDREN CAN EASILY UNLATCH THE BELT AND HAVE DONE SO ON MANY OCCASIONS. I AM ALSO RESPONDING TO A REPORT VIEWED ON ABC NEWS ON THIS DATE (3-7-2002) CONCERNING THE GEN3 SEATBELT. AFTER THE REPORT, IT IS OBVIOUS WHY THE SEATBELT IS SO EASLIY OPENED BY CHILDREN. IT TOOK THE REPORT ON TV TO ANSWER MY QUESTION OF WHY THE KIDS HAD DONE THIS SO OFTEN, WITHOUT REALLY TRYING TO UNLATCH THE BELT. THIS IS A DANGER AND SHOULD BE ADDRESSED WITH A REPLACEMENT OR SOME TYPE OF PROTECTIVE DEVICE.
NHTSA complaint #759074 — an unverified report by a vehicle owner.
White House, TN
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
TWO MONTHS AGO, I CONTACTED CHYRSLER ABOUT THE MIDDLE BENCH SEAT BELT, PASSENGER SIDE, COMING UNLATCHED. THEY INFORMED ME TO GO A DEALERSHIP, OF THEIR CHOICE, AND HAVE IT CHECKED OUT, WHICH I DID. AFTER ABOUT AN HOUR OF WAITING, I WAS TOLD THAT ALL SEAT BELTS MET SAFETY COMPLIANCE. THREE AND A HALF WEEKS AGO, I HAD TO COME TO A SUDDEN STOP FROM 55MPH (SOMEONE TURNED OUT IN FRONT OF ME) AND MY 3 1/2 YEAR OLD SON CAME FLYING OUT OF HIS HIGH BACK BOOSTER SEAT BECAUSE THE SEATBELT CAME UNLATCHED. I HAVE SINCE, TRIED TO LATCH THE SEAT BELT AND IT WILL NOT STAY LATCHED. I TOOK MY VAN BACK TO THE DEALERSHIP TODAY, 7/12/01, AND THEY CONFIRMED THAT THE SEAT BELT WAS IN DEED NOT LATCHING AND WOULD ORDER A NEW PART TO REPLACE IT. I WAS THEN TOLD THAT I WOULD NOT ONLY HAVE TO PAY FOR INSTALLATION OF THE NEW PART, BUT ALSO PAY FOR THE PART AS WELL. I WAS ALSO GIVEN THE "RUN AROUND" FROM CHRYSLER HEADQUARTERS CUSTOMER SERVICE DEPARTMENT STATING THAT THE DEFECT WARRANTY WAS ONLY FOR 36000 MILES OR THREE YEARS. I FEEL AS THOUGH IT SHOULD ALWAYS BE COVERED AS LONG AS THE VEHICLE IS STILL RUNNING BECASUE IT IS REQUIRED BY LAW TO WEAR A SEAT BELT. NOT TO MENTION, I COULD HAVE LOST MY CHILD IF I HAD HIT THAT CAR OR HAD BEEN HIT BY SOMEONE ELSE, WHEN I WAS TOLD JUST TWO MONTHS PRIOR THAT ALL SEAT BELTS WERE IN SAFETY COMPLIANCE.
NHTSA complaint #748375 — an unverified report by a vehicle owner.
Blueville, VA
SEAT BELTS:FRONT:RETRACTOR
WHEN RELEASING DRIVER'S SIDE SEATBELT AND ALLOWING SHOULDER BELT TO RETRACT BACK INTO RETRACTOR, SHOULDER BELT WILL NOT COME BACK OUT , IT WILL BECOME STUCK IN RETRACTOR, CAUSING LOSS OF PROTECTION.
NHTSA complaint #882840 — an unverified report by a vehicle owner.
Sacramento, CACrash2 injured
SEAT BELTS:FRONT:RETRACTOR
WHILE DRIVING ON RURAL ROAD POLICE OFFICER MADE AN ILLEGAL U TURN RIGHT IN FRONT WITHOUT SIGNALING OR ACTIVATING EMERGENCY LIGHTS, CAUSING THE CONSUMER TO STRIKE THE FRONT LEFT CORNER OF THE PANEL ON VEHICLE. UPON IMPACT, NEITHER AIRBAG DEPLOYED AND SEAT BELT DIDN'T RETRACT. TOOK VEHICLE TO THE DEALER. THEY FOUND A SHORT IN THE HEATER CONTROL MODULE, WHICH CAUSED COMPUTER FAILURE IN THE BODY CONTROL MODULE, DISABLING THE AIR BAGS. *AK
NHTSA complaint #856302 — an unverified report by a vehicle owner.
Eugene, ORCrash2 injured
SEAT BELTS:FRONT:ANCHORAGE
MY DAUGHTER (FRONT, PASSENGER) & I (DRIVER) WERE IN 2-CAR AUTO. ACCIDENT 10-06-99. HER SEATBELT DIDN'T RESTRAIN HER; SHE STRUCK HER HEAD TWICE (1-ON WINDSHIELD, 2-ON DASH). AIRBAG OPENED *AFTER* SHE FELL BACK IN SEAT. AIRBAG & SEATBELT OPERATED DEFECTIVEL
NHTSA complaint #712992 — an unverified report by a vehicle owner.
Lakewood, WA
SEAT BELTS:FRONT:ANCHORAGE
SEATBELT FAILED MULTIPLE TIMES AFTER PROPER INSTALLATION OF 2 DIFFERENT TYPES OF CHILD SAFETY SEATS. IN ADDITION, SEATBELT FAILED WITH NORMAL REPETITIVE USE. MANUFACTURER DENIES PROBLEM. IT IS THE MIDDLE BENCH SEAT RIGHT SIDE
NHTSA complaint #711425 — an unverified report by a vehicle owner.
Altoona, IA
SEAT BELTS:FRONT:ANCHORAGE
SEAT BELT DO NOT HOLD CAR SEATS VERY STABLE.
NHTSA complaint #605807 — an unverified report by a vehicle owner.
Orlando, FL
SEAT BELTS:INTEGRATED CHILD SEAT
CHILD INTERGRATED SEAT WOULD NOT PULL DOWN. OWNER NOTIFIED CHRYSLER ON THIS MATTER, WHERE THEY SENT OWNER A VIDEO TAPE ON HOW TO USE SEAT, BUT PROBLEM REMAINS.
NHTSA complaint #821506 — an unverified report by a vehicle owner.
Reisterstown, MD
SEAT BELTS:INTEGRATED CHILD SEAT
LIFTED THE SEAT BELT OF THE INTERGRATED CSS TO GET THE CHILD OUT AND THE SEAT BELT FELL DOWN ON THE CHILD AND PINNED THE CHILD TO THE INTERGRATED CSS, HAD TO TAKE THE VEHICLE TO A DEALER TO RELEASE THE CHILD.
NHTSA complaint #808605 — an unverified report by a vehicle owner.
Andrews, NC
SEAT BELTS:INTEGRATED CHILD SEAT
FAILURE ON THE BUILT IN CSS, THE CSS SHOULDER BELT WILL NOT RETRACT, CAUSING THE CHILD TO BE TRAPED IN THE SEAT.
NHTSA complaint #803992 — an unverified report by a vehicle owner.