Owners have filed 474 complaints
about the 1997 Plymouth Voyager with NHTSA between 1996 and 2015.
The largest single group is the engine & cooling.
Across this model's run it ranks 7 of 8 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 42
Against the median year of the Plymouth Voyager. 50 means typical for this
model; 100 means roughly double.
Severity — 64
12.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 14
8% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 1997 compares with every other Plymouth Voyager
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Automatic Transmission
3825.5%
Engine
2214.8%
Horn
2013.4%
Gasoline
1812.1%
Frontal
1610.7%
Windshield Wiper/Washer
149.4%
Fuel Injection System
117.4%
Belts AND Associated Pulleys
106.7%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
11.4%
10,000 – 24,999 miles
45.6%
25,000 – 49,999 miles
79.9%
50,000 – 74,999 miles
811.3%
75,000 – 99,999 miles
2839.4%
100,000 – 149,999 miles
1521.1%
150,000+ miles
811.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 1996peak 26Oct 2015
NHTSA investigations into the 1997 Plymouth Voyager
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE02004Opened 16 Jan 2002Closed 11 Mar 2002SEAT BELTS:REAR/OTHER
REAR SEAT BELT MALFUNCTION
THIS INVESTIGATION WAS OPENED JANUARY 16, 2002, BASED ON SEVEN REPORTS ALLEGING THE THIRD ROW SEAT BELT RETRACTORS FAILED ON CERTAIN 1997 AND 1998 MODEL YEAR CARAVAN AND VOYAGER VEHICLES.THE REPORTS INDICATED A TAR LIKE SUBSTANCE ENTERED THE RETRACTOR MECHANISM, THUS CAUSING THE RETRACTOR TO JAM OR BIND.IN THIS CONDITION THE SEAT BELT IS RENDERED INOPERABLE, AS THE WEBBING CANNOT RETRACT OR BE WITHDRAWN FROM THE RETRACTORS FOR USE.RECALL SCOPE:THE AFFECTED VEHICLES ARE 1997 THROUGH 1999 DODGE CARAVAN, PLYMOUTH VOYAGER, AND CHRYSLER TOWN & CONTRY BUILT ON A SHORT WHEEL BASE CHASSIS.THE INCLUSIV...
EA01007Opened 21 Feb 2001Closed 22 Nov 2002ELECTRICAL SYSTEM
AIR BAG CLOCKSPRING
RQ00008Opened 9 Mar 2000Closed 18 Mar 2002VEHICLE SPEED CONTROL:LINKAGES
DC MINIVAN FUEL INJECTOR RAIL LEAK
EA99013Opened 11 Jun 1999Closed 10 Aug 2001FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
POST COLLISION FUEL SYSTEM
PE99010Opened 3 Feb 1999Closed 11 Jun 1999FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
POST-COLLISION FUEL SYSTEM INTEGRITY
EA97003Opened 31 Jan 1997Closed 19 Aug 1998CHILD SEAT
INTEGRATED CHILD SEAT BELT LOCKUP
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
SQ96016Opened 18 Sep 1996Closed 4 Feb 1997SEAT BELTS:INTEGRATED CHILD SEAT
INTEGRATED CHILD SEAT BELT LOCKUP
ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS OF FOOD OR BEVERAGE RESIDUE ACCUMULATES ON THE LATCHING TONGUE IN THEWELL LOCATED BETWEEN THE CHILD'S LEGS.ODI HAS 19 COMPLAINTS OF RETRACT LOCKUP.SEVEN OF THESE COMPLAINTS REPORT CUTTING THE STRAPS TO REMOVE THE CHILD.TWO OF THE SEVEN CONSUMERS ALLEGE THE CHILD WAS CHOKING.CHRYSLER REPORTS 60 OWNER/FIELD REPORTS WHICH INDICATED 19 HARNESS...
Recalls on the 1997 Plymouth Voyager
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
10E034000
EQUIPMENT
CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE HITCH MAY FRACTURE OR BREAK AT THE BEND LOCATION WHERE THE MAIN BODY OF THE HITCH MEETS THE HITCH MUFFLER STRAP.
Risk: IF THE AREA IN QUESTION FRACTURES OR BREAKS, THIS COULD CAUSE AN UNSTABLE DRIVING CONDITION, POSSIBLY RESULTING IN A CRASH.
06E022000
SERVICE BRAKES, HYDRAULIC
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
Risk: LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
03E053000
FUEL SYSTEM, GASOLINE
CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE THE FUEL LINES TO LEAK.
Risk: A POSSIBLE FIRE CAN OCCUR IN THE PRESENCE OF AN IGNITION SOURCE.
03E045000
EQUIPMENT
AFTERMARKET REPLACEMENT FUEL FILTERS MANUFACTURED BETWEEN SEPTEMBER 17, 2002, AND JANUARY 20, 2003, SOLD UNDER THE BRAND NAMES LISTED ABOVE. THE FILTER MAY EXPERIENCE MALFUNCTION OF THE QUICK CONNECTOR EITHER BLOCKING FUEL FLOW TO THE ENGINE OR CAUSING A FUEL LEAK. THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS.
Risk: IF THIS CONDITION OCCURRED WHILE THE VEHICLE IS IN MOTION, THE ENGINE COULD STALL. ALSO, IN THE PRESENCE OF AN IGNITION SOURCE, THE FUEL LEAK COULD RESULT IN A VEHICLE FIRE.
02V293000
AIR BAGS:FRONTAL
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Risk: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
02V076000
SEAT BELTS:REAR/OTHER
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Risk: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
00V268000
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Risk: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
98V185000
CHILD SEAT
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.
Risk: THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2002201240,667 units in Canada
Airbag
On certain vehicles, the clockspring assembly may have been backwound during the vehicle assembly process. This could illuminate the air bag warning lamp and may eventually result in a driver's air bag open circuit. Correction: Dealers will replace the clockspring assembly on vehicles with less then 115 000 kms. Owners of vehicles with over 115 000 kms will be offered extended lifetime warranty on the clockspring.
Recall 2002048124,583 units in Canada
Accessories
On certain short wheel base mini vans the D-pillar mastic sound barrier patch can loosen and drop into the rear outboard seat belt assembly, causing the seat belt to become inoperative. In the event of a collision, the seat occupant may not be properly restrained, increasing the risk of personal injury. Correction: Dealers will replace the mastic patches with foam blockers and inspect and replace all 3rd row seat belt assemblies.
Recall 2000215183,085 units in Canada
Fuel System
On certain vehicles equipped with the 3.3L or 3.8L engine the Nitrile "O-ring" seals used in the fuel rail may degrade over time and extended exposure to elevated temperatures. This could result in fuel leakage, and, in the presence of an ignition source, an underhood fire could occur. Correction: External seals will be installed at both of the fuel rail crossover tube joints. If the crossover tube joints are leaking or red rust exists in the area, the fuel rail assembly must be replaced.
Recall 199816815,777 units in Canada
Seats And Restraints
NOTE: VEHICLES EQUIPPED WITH AN INTEGRATED CHILD SEAT. THE INTEGRATED CHILD SEAT SAFETY BELT LATCH MECHANISM MAY BECOME CONTAMINATED CAUSING THE SEAT BELT RELEASE MECHANISM TO STICK AND PREVENT THE RETRACTOR FROM RELEASING. THIS MAY RESULT IN DIFFICULTY REMOVING A CHILD FROM THE RESTRAINT. CORRECTION: CHILD SEAT LATCH PLATE MECHANISM WILL BE INSPECTED AND CLEANED. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR. NEW INSTRUCTION LABEL AND OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED FOR THE OPERATOR.
Recall 19972025,519 units in Canada
Suspension
NOTE: VEHICLES EQUIPPED WITH P215/65R15 GOODYEAR CONQUEST TIRES MOUNTED ON STEEL WHEELS. THERE IS THE POSSIBILITY THAT THE TIRE BEADS ON THESE VEHICLES WERE CUT DURING MOUNTING TO THE WHEEL. THIS WOULD CREATE THE POTENTIAL FOR THE TIRES TO EXPERIENCE A SUDDEN LOSS OF AIR WITHOUT WARNING. CORRECTION: TIRES WILL BE REPLACED WITH NEW ONES.
Recall 199709718 units in Canada
Suspension
NOTE: VEHICLES EQUIPPED WITH STEEL ROAD WHEELS. THE STEEL ROAD WHEELS MAY HAVE BEEN EQUIPMENT DAMAGED DURING THE MATCH MOUNT (WHEEL TO TIRE) PROCESS. A SCORE MARK MAY HAVE BEEN MADE ON THE WHEEL WHICH COULD AFFECT ITS DURABILITY. CORRECTION: AFFECTED VEHICLES WILL HAVE ALL OF THE STEEL ROAD WHEELS (INCLUDING THE FULL SIZE AND SPARE) REPLACED WITH NEW WHEELS.
Recall 19961741,100 units in Canada
Brakes
NOTE: THIS RECALL HAS BEEN SUPERSEDED BY RECALL 97-107 (CHRYSLER-714). THE MASTER CYLINDER REAR SEAL BETWEEN THE HYDRAULIC FLUID AND THE VACUUM RESERVOIR, MAY NOT SEAL ADEQUATELY. THIS CAN ALLOW HYDRAULIC FLUID TO BE DRAWN INTO THE POWER ASSIST VACUUM RESERVOIR. LOSS OF BRAKE FLUID WILL RESULT IN ILLUMINATION OF THE INSTRUMENT PANEL BRAKE WARNING LAMP. CONTINUED OPERATION OF THE VEHICLE WITH THE WARNING LAMP ILLUMINATED MAY RESULT IN EXTENDED STOPPING DISTANCES. CORRECTION: AFFECTED VEHICLES WILL BE INSPECTED AND MASTER CYLINDER WILL BE REPLACED IF REQUIRED.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 300,000 milesWestpoint, TNFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1997 PLYMOUTH VOYAGER. WHILE TRAVELING APPROXIMATELY 30 MPH, THE VEHICLE ERUPTED INTO FLAMES. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND NOTICED THAT THE ENGINE WAS NOT RUNNING. THE VEHICLE WOULD NOT CHANGE GEARS AND WAS COASTED TO THE SIDE OF THE ROAD. THE CONTACT WAS ABLE TO EXTINGUISH THE FLAMES WITH A WATER HOSE FROM A RESIDENTIAL HOME. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR A RESPONSE TO DETERMINE HOW THE FAILURE OCCURRED AND IF THE VEHICLE COULD BE REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 98V185000 (CHILD SEAT), 02V076000 (SEAT BELTS), AND 02V293000 (AIR BAGS), BUT THE CONTACT NOT RECEIVE NOTIFICATION OF THE RECALLS TO RECEIVE THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 300,000.
NHTSA complaint #10779101 — an unverified report by a vehicle owner.
at 300,000 milesWestpoint, TNFire
ENGINE
TL* THE CONTACT OWNS A 1997 PLYMOUTH VOYAGER. WHILE TRAVELING APPROXIMATELY 30 MPH, THE VEHICLE ERUPTED INTO FLAMES. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND NOTICED THAT THE ENGINE WAS NOT RUNNING. THE VEHICLE WOULD NOT CHANGE GEARS AND WAS COASTED TO THE SIDE OF THE ROAD. THE CONTACT WAS ABLE TO EXTINGUISH THE FLAMES WITH A WATER HOSE FROM A RESIDENTIAL HOME. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR A RESPONSE TO DETERMINE HOW THE FAILURE OCCURRED AND IF THE VEHICLE COULD BE REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 98V185000 (CHILD SEAT), 02V076000 (SEAT BELTS), AND 02V293000 (AIR BAGS), BUT THE CONTACT NOT RECEIVE NOTIFICATION OF THE RECALLS TO RECEIVE THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 300,000.
NHTSA complaint #10779101 — an unverified report by a vehicle owner.
at 112,000 milesFountain, CO1 injured
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
DRIVING IN THE RAIN/SNOW CAUSES SERP BELT TO SLIP OFF. OVER THE LAST 5 YEARS IT HAS SLIPPED NUMEROUS TIMES(8+), AFTER CAREFUL INSPECTION OF THE BELT AND PULLEYS THE BELT WAS REINSTALLED OR REPLACED. AFTER THE BELT CAUSING A SENSOR BREAK, HAD MECHANIC TROUBLESHOOT AND IT WAS DEEMED THE TENSIONER NEEDED TO BE REPLACED AND THE SERP BELT REPLACE AS WELL AS SENSOR. AFTER THIS MAINTENANCE, THE VEHICLE CONTINUED TO LOSE SERP BELT. THE CAR HAS OVERHEATED,BATTERY DRAINED AND HAS BECOME VERY HARD TO STEER OR STEERING APPEARS TO LOCK AFTER LOSING THE BELT THAT CONTROLS ALL ACCESSORY FUNCTIONS, ALTERNATOR, AC, POWER STEERING, WATER PUMP. MULTIPLE ACCIDENTS HAVE BEEN AVOIDED DUE TO QUICK THINKING.
NHTSA complaint #10161701 — an unverified report by a vehicle owner.
at 86,000 milesTarentum, PAFire
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
DT*: THE CONTACT STATED WHILE DRIVING 15 MPH THERE WAS A SMELL OF FUEL AND SMOKE WAS COMING FROM THE AIR VENTS. SOMEONE BEHIND THE VEHICLE ALERTED THE DRIVER THAT THE VEHICLE WAS ON FIRE. THE DRIVER PULLED OFF OF THE ROAD AND EXITED THE VEHICLE. THE VEHICLE WAS ENGULFED IN FLAMES AND WAS TOTALED. THE FIRE DEPARTMENT AND THE POLICE DEPARTMENT WERE NOTIFIED. THE FIRE DEPARTMENT DETERMINED THE FIRE ORIGINATED FROM THE HOOD AND SPREAD THROUGHOUT THE VEHICLE. UPDATED 07/03/06.
NHTSA complaint #10159414 — an unverified report by a vehicle owner.
at 86,000 milesTarentum, PAFire
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED WHILE DRIVING 15 MPH THERE WAS A SMELL OF FUEL AND SMOKE WAS COMING FROM THE AIR VENTS. SOMEONE BEHIND THE VEHICLE ALERTED THE DRIVER THAT THE VEHICLE WAS ON FIRE. THE DRIVER PULLED OFF OF THE ROAD AND EXITED THE VEHICLE. THE VEHICLE WAS ENGULFED IN FLAMES AND WAS TOTALED. THE FIRE DEPARTMENT AND THE POLICE DEPARTMENT WERE NOTIFIED. THE FIRE DEPARTMENT DETERMINED THE FIRE ORIGINATED FROM THE HOOD AND SPREAD THROUGHOUT THE VEHICLE. UPDATED 07/03/06.
NHTSA complaint #10159414 — an unverified report by a vehicle owner.
at 178,000 milesChickamauga, GA2 injured
AIR BAGS:FRONTAL
MY WIFE WAS DRIVING OUR 1997 VOYAGER UP A GRAVEL DRIVEWAY ABOUT 5-10 MPH. BOTH THE DRIVER SIDE AND PASSENGER SIDE AIR BAGS INADVERTENTLY DEPLOYED. THERE WAS NO COLLISION OF ANY KIND. MY WIFE AND DAUGHTER BOTH SUFFERED BRUISING AND FACIAL ABRASIONS FROM THE AIR BAGS. IT IS NOT COVERED BY INSURANCE STATING IT IS A MECHANICAL FAILURE. I FEEL THIS IS VERY DANGEROUS AND SHOULD COVERED BY CHRYSLER FOR ALL PARTS AND SERVICE.
NHTSA complaint #10147872 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 300,000 milesWestpoint, TNFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1997 PLYMOUTH VOYAGER. WHILE TRAVELING APPROXIMATELY 30 MPH, THE VEHICLE ERUPTED INTO FLAMES. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND NOTICED THAT THE ENGINE WAS NOT RUNNING. THE VEHICLE WOULD NOT CHANGE GEARS AND WAS COASTED TO THE SIDE OF THE ROAD. THE CONTACT WAS ABLE TO EXTINGUISH THE FLAMES WITH A WATER HOSE FROM A RESIDENTIAL HOME. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR A RESPONSE TO DETERMINE HOW THE FAILURE OCCURRED AND IF THE VEHICLE COULD BE REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 98V185000 (CHILD SEAT), 02V076000 (SEAT BELTS), AND 02V293000 (AIR BAGS), BUT THE CONTACT NOT RECEIVE NOTIFICATION OF THE RECALLS TO RECEIVE THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 300,000.
NHTSA complaint #10779101 — an unverified report by a vehicle owner.
at 300,000 milesWestpoint, TNFire
ENGINE
TL* THE CONTACT OWNS A 1997 PLYMOUTH VOYAGER. WHILE TRAVELING APPROXIMATELY 30 MPH, THE VEHICLE ERUPTED INTO FLAMES. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND NOTICED THAT THE ENGINE WAS NOT RUNNING. THE VEHICLE WOULD NOT CHANGE GEARS AND WAS COASTED TO THE SIDE OF THE ROAD. THE CONTACT WAS ABLE TO EXTINGUISH THE FLAMES WITH A WATER HOSE FROM A RESIDENTIAL HOME. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR A RESPONSE TO DETERMINE HOW THE FAILURE OCCURRED AND IF THE VEHICLE COULD BE REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 98V185000 (CHILD SEAT), 02V076000 (SEAT BELTS), AND 02V293000 (AIR BAGS), BUT THE CONTACT NOT RECEIVE NOTIFICATION OF THE RECALLS TO RECEIVE THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 300,000.
NHTSA complaint #10779101 — an unverified report by a vehicle owner.
at 138,000 milesLondon, OH
ENGINE
TL* THE CONTACT OWNS A 1997 PYLMOUTH VOYAGER. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 138,000 AND THE CURRENT MILEAGE WAS 141,321. UPDATED 10/02/14*LJ THE CONSUMER STATED THE FUEL FILTER LEAKED AND RUBBER O-RING COULD CAUSE A FIRE. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. UPDATED 3/9/15
NHTSA complaint #10610743 — an unverified report by a vehicle owner.
at 100,000 milesSurfside, FL
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1997 PLYMOUTH VOYAGER. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTING WOULD NOT ILLUMINATE AND THE GAUGES FAILED TO OPERATE. THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOT MADE AWARE PF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10535377 — an unverified report by a vehicle owner.
at 175,000 milesWillliamston, MI
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1997 PLYMOUTH VOYAGER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE FUEL TANK DETACHED FROM THE VEHICLE. THE CONTACT WAS ABLE TO SAFELY STOP THE VEHICLE AND UPON EXAMINING THE VEHICLE, THE CONTACT NOTICED THAT ONE OF THE FUEL TANK STRAPS HAD FRACTURED DUE TO CORROSION. THE CONTACT APPLIED A TEMPORARY STRAP AS A REMEDY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 175,000.
NHTSA complaint #10452772 — an unverified report by a vehicle owner.
at 170,000 milesByram Township, NJ
SERVICE BRAKES, HYDRAULIC
AFTER STARTING VEHICLE, STEPPED ON BRAKE PEDAL, PEDAL WENT TO FLOOR. LEAK WAS AT CORRODED PORTION OF REAR STEEL BRAKE LINE. FORTUNATELY, FAILURE OCCURRED BEFORE SHIFTING INTO GEAR. THIS WAS SECOND OCCURRENCE OF CORRODED STEEL BRAKE LINE. FIRST OCCURRENCE WAS 1 YEAR AGO. BOTH FAILURES OCCURRED WHILE IN DRIVEWAY BEFORE SHIFTING INTO GEAR. PRETTY LUCKY!
NHTSA complaint #10435209 — an unverified report by a vehicle owner.
at 160,000 milesByram Township, NJ
SERVICE BRAKES, HYDRAULIC
AFTER STARTING VEHICLE, STEPPED ON BRAKE PEDAL, PEDAL WENT TO FLOOR. LEAK WAS AT CORRODED PORTION OF FRONT STEEL BRAKE LINE. FORTUNATELY, FAILURE OCCURRED BEFORE SHIFTING INTO GEAR.
NHTSA complaint #10435206 — an unverified report by a vehicle owner.
at 126,000 milesOAK Creek, WI
SUSPENSION:FRONT
STRUT TOWERS ARE CORRODED TO THE POINT YOU CAN SEE THROUGH THE TOP OFF THE STRUT TOWER HALFWAY AROUND THE TOP. THERE IS NUMEROUS COMPLAINTS OF THIS AND IF I HAD NOT BEEN INFORMED OF THIS IT WOULD HAVE LEAD TO A FAILURE OF THE STRUT SUPPORT. I AM CONCERNED THAT THIS HAS NOT BEEN ADDRESSED PREVIOUSLY. I CALLED THE MANUFACTURE AND THEY ARE AWARE OF THE PROBLEM ALTHOUGH THEY ARE NOT WILLING TO REPAIR IT AT THEIR COSTS. PLEASE JUST DO A SEARCH OF THE INTERNET. YOU WILL FIND THIS IS A ISSUE THAT REQUIRES IMMEDIATE ATTENTION IN ORDER TO SAVE LIVES OR INJURIES.
NHTSA complaint #10352610 — an unverified report by a vehicle owner.
at 126,000 milesOAK Creek, WI
STRUCTURE:FRAME AND MEMBERS
STRUT TOWERS ARE CORRODED TO THE POINT YOU CAN SEE THROUGH THE TOP OFF THE STRUT TOWER HALFWAY AROUND THE TOP. THERE IS NUMEROUS COMPLAINTS OF THIS AND IF I HAD NOT BEEN INFORMED OF THIS IT WOULD HAVE LEAD TO A FAILURE OF THE STRUT SUPPORT. I AM CONCERNED THAT THIS HAS NOT BEEN ADDRESSED PREVIOUSLY. I CALLED THE MANUFACTURE AND THEY ARE AWARE OF THE PROBLEM ALTHOUGH THEY ARE NOT WILLING TO REPAIR IT AT THEIR COSTS. PLEASE JUST DO A SEARCH OF THE INTERNET. YOU WILL FIND THIS IS A ISSUE THAT REQUIRES IMMEDIATE ATTENTION IN ORDER TO SAVE LIVES OR INJURIES.
NHTSA complaint #10352610 — an unverified report by a vehicle owner.
at 103,479 milesPensacola, FL
TIRES
I WAS HEADING NORTH ON SCENIC HIGHWAY, NORTH OF CREIGHTON IN PENSACOLA FL DOING 50 IN A 45 MPH ZONE. SUDDENLY I HEARD A VERY LOUD BANG AND THE RIGHT FRONT TIRE HAD A BLOWOUT. I MANAGED TO STOP, CHANGE THE TIRE AND RETURN IT TO SEARS. THE WRITEUP MAN SAID THE RIGHT SIDE OF THE GOODYEAR WEATHERHANDLER LS TIRE PROBABLY GOT AN AIR BUBBLE BETWEEN THE INSIDE AND OUTSIDE OF THE SIDEWALL AND THAT CAUSED THE TIRE TO BLOW OUTWARD, FROM ITS SIDEWALL. I GOT CREDIT FOR THE 3 REMAINING TIRES AND BOUGHT 4 MICHELINS.
NHTSA complaint #10347070 — an unverified report by a vehicle owner.
Youngstown, NY
AIR BAGS:FRONTAL
RECALL NOTICE FOR CLOCKSPRING ON A 1997 PLYMOUTH VOYAGER. *NJ THE CONSUMER HAD THE RECALL WORK DONE PRIOR TO RECEIVING THE NOTICE. RECALL 02V293000
NHTSA complaint #10273369 — an unverified report by a vehicle owner.
at 177,000 milesLong Prairie, MN
SEAT BELTS:INTEGRATED CHILD SEAT
TO WHOM IT MAY CONCERN MY NAME IS KATIE OLSON I DRIVE A 1997 PLYMOUTH VOYAGER VAN WITH THE BUILT IN CAR SEATS. THAT IS WHAT SOLD ME THE VAN I THOUGHT THEY WOULD BE SAFER FOR MY CHILDREN. LAST WEEK I TOOK MY KIDS TO THE PARK AND I WENT TO RELEASE THE BELT AND IT RETRACTED TO MY TWO YEAR OLD DAUGHTERS NECK. I COULD NOT GET IT OFF OF HERE I HAD TO CUT IT OFF AFTER A HALF HOUR OF TRYING TO LOOSEN IT. IT WAS SO TIGHT I COULDN'T PUT MY FINGER BETWEEN HER THROAT AND THE BELT. THIS HAS NEVER HAPPENED BEFORE BUT I TALKED TO A LAWYER AND THEY TOLD ME TO CONTACT YOU. THANK YOU FOR YOUR TIME.
NHTSA complaint #10266267 — an unverified report by a vehicle owner.
Monroe, UT
ELECTRICAL SYSTEM
I HAVE A 97 PLYMOUTH GRAND VOYAGER THAT I HAVE HAD FOR 2 YRS. WHEN I BOUGHT THE VAN EVERYTHING WAS WORKING PROPERLY. FOR ABOUT A YEAR NOW I HAVE BEEN HAVING PROBLEMS WITH THE ELECTRICAL SYSTEM. FIRST MY CRUISE CONTROL STOPPED WORKING,THEN MY HORN,NOW MY BLINKERS ONLY WORK SOMETIMES AND ALOT OF TIMES I HAVE TO TURN ON MY BRIGHT LIGHTS FOR THE BLINKERS TO WORK. THE AIRBAG LIGHT IS ALWAYS ON WHICH MEANS IT IS NOT FUNCTIONING CORRECTLY. THESE ARE BIG PROBLEMS WITH THE WIRING SYSTEM AND IT IS VERY EXPENSIVE TO HAVE THE WHOLE THING REWIRED. MY HUSBAND IS A MECHANIC AND HE SAID IT WILL COST OVER $1000 TO HAVE EVERYTHING FIXED CORRECTLY.
NHTSA complaint #10248378 — an unverified report by a vehicle owner.
at 90,482 milesMadison, WI
POWER TRAIN:AUTOMATIC TRANSMISSION
1997 PLYMOUTH VOYAGER TRANSMISSION FAILURE. CONSUMER STATES THAT THE TRANSMISSION HAS FAILED 5 TIMES. CONSUMER BELIEVES THAT HE IS DUE TO SOME COMPENSATION DUE TO THE CONTINUING FAILURE OF THIS VEHICLE. *KB THE TRANSMISSION WOULD NOT SHIFT PROPERLY INTO GEAR AND SOMETIMES IT WOULD GET STUCK IN SECOND GEAR. BOTH OUTER TIE ROD ENDS WERE LOOSE.
NHTSA complaint #10228434 — an unverified report by a vehicle owner.
at 90,482 milesMadison, WI
STEERING:LINKAGES:TIE ROD ASSEMBLY
1997 PLYMOUTH VOYAGER TRANSMISSION FAILURE. CONSUMER STATES THAT THE TRANSMISSION HAS FAILED 5 TIMES. CONSUMER BELIEVES THAT HE IS DUE TO SOME COMPENSATION DUE TO THE CONTINUING FAILURE OF THIS VEHICLE. *KB THE TRANSMISSION WOULD NOT SHIFT PROPERLY INTO GEAR AND SOMETIMES IT WOULD GET STUCK IN SECOND GEAR. BOTH OUTER TIE ROD ENDS WERE LOOSE.
NHTSA complaint #10228434 — an unverified report by a vehicle owner.
Dalton, OH
ENGINE AND ENGINE COOLING:ENGINE
LIGHT RAIN, WET ROADS, TURNING LEFT AFTER A STOP, SERPENTINE BELT SLIPPED OFF AND LOST ALL POWER STEERING CONTROL. MANHANDLED TO A STOP OUT OF THE WAY OF TRAFFIC. THIS IS THE 3RD TIME THE BELT HAS COME OFF IN RAIN AND LOSS OF CONTROL IS A REAL CONCERN FOR MYSELF AND PASSENGERS AS WELL AS ANY VEHICLES IN THE AREA. 145+ OTHER INCIDENTS NOTED ON THE WWW.CARSURVEY.ORG/VIEWCOMMENTS_REVIEW_64215.HTML LINK FOUND BY GOOGLE. SOMEONE WILL EVENTUALLY BE KILLED DUE TO THIS DESIGN DEFECT.
NHTSA complaint #10178680 — an unverified report by a vehicle owner.
at 125,000 milesHartland, CT
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS ARE SO FROSTED/YELLOWED YOU CAN.T SEE AT NIGHT.THE LIGHTS ON THIS VEHICLE WERE NOT THAT GOOD WHEN THEY WERE NEW. BUT NOW THAT THE PLASTIC HAS BROKEN DOWN FROM EXPOSURE TO THE ENVIRONMENT, THE LIGHTS ARE USELESS. MY OLDER CARS HAD HEADLIGHTS MADE OF GLASS AND DID NOT SEEM TO HAVE THIS PROBLEM.
NHTSA complaint #10177292 — an unverified report by a vehicle owner.
at 49,700 milesSterling Heights, MI
VISIBILITY:WINDSHIELD WIPER/WASHER
DT*: THE CONTACT STATED WHILE DRIVING 40 MPH, THE WINDSHIELD WIPERS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED THE BCM CONTROL NEEDED TO BE REPLACED.
NHTSA complaint #10173864 — an unverified report by a vehicle owner.
at 147,000 milesWaco, TX
SEAT BELTS
DT*: THE CONTACT STATED THE MIDDLE SEAT BELT BECAME UNLATCHED. THE DEALERSHIP WAS NOTIFIED.
NHTSA complaint #10167650 — an unverified report by a vehicle owner.
at 28,000 milesApollo, PA
EXTERIOR LIGHTING:HEADLIGHTS
DT*: THE CONTACT STATED THAT BOTH FRONT HEADLIGHT COVERS ARE CLOUDY AND DISCOLORED, WHICH MAKES IT DIFFICULT TO SEE THE ROAD AHEAD. THE MANUFACTURER WAS CONTACTED ON 07/24/06 WHO DETERMINED THAT THE WHOLE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED AT COST.
NHTSA complaint #10163329 — an unverified report by a vehicle owner.
at 112,000 milesFountain, CO1 injured
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
DRIVING IN THE RAIN/SNOW CAUSES SERP BELT TO SLIP OFF. OVER THE LAST 5 YEARS IT HAS SLIPPED NUMEROUS TIMES(8+), AFTER CAREFUL INSPECTION OF THE BELT AND PULLEYS THE BELT WAS REINSTALLED OR REPLACED. AFTER THE BELT CAUSING A SENSOR BREAK, HAD MECHANIC TROUBLESHOOT AND IT WAS DEEMED THE TENSIONER NEEDED TO BE REPLACED AND THE SERP BELT REPLACE AS WELL AS SENSOR. AFTER THIS MAINTENANCE, THE VEHICLE CONTINUED TO LOSE SERP BELT. THE CAR HAS OVERHEATED,BATTERY DRAINED AND HAS BECOME VERY HARD TO STEER OR STEERING APPEARS TO LOCK AFTER LOSING THE BELT THAT CONTROLS ALL ACCESSORY FUNCTIONS, ALTERNATOR, AC, POWER STEERING, WATER PUMP. MULTIPLE ACCIDENTS HAVE BEEN AVOIDED DUE TO QUICK THINKING.
NHTSA complaint #10161701 — an unverified report by a vehicle owner.
Georgetown, DE
ELECTRICAL SYSTEM:WIRING
DT*: THE CONTACT STATED THAT THE WIRING HARNESS FOR THE AIRBAGS WAS CAUSING A ELECTRICAL ISSUE THAT SHORTED OUT THE IGNITION SWITCH. THERE NO EVENTS THAT LEAD UP TO THE FAILURE. THE VEHICLE STALLED AND LOST ALL POWER TO THE DASHBOARD. THERE WAS NO ACCIDENT.
NHTSA complaint #10161103 — an unverified report by a vehicle owner.
at 124,000 milesSmithfield, OH
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED THE VEHICLE WOULD NOT TRANSITION TO A HIGHER GEAR AND WOULD NOT REACH A SPEED OF MORE THAN 5MPH. THE VEHICLE WAS TOWED TO A SERVICE DEALER WHO REPLACED THE TRANSMISSION. THE DAY THE TRANSMISSION WAS REPAIRED THE VEHICLE BEGAN TO MAKE A CLICKING SOUND AND WAS TAKEN TO A LOCAL MECHANIC WHO DETERMINED THE AXEL NEEDED TO BE REPLACED. LAST WEEK, WHILE DRIVING 35PMH ON AN EXIT RAMP, A LOUD POPPING NOISE WAS HEARD. AFTER STOPPING AT A STOP SIGN, THE VEHICLE FAILED TO MOVE FORWARD WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE DRIVER SIDE TIE ROD END WAS REPLACED.
NHTSA complaint #10159611 — an unverified report by a vehicle owner.
at 124,000 milesSmithfield, OH
SUSPENSION:FRONT
DT*: THE CONTACT STATED THE VEHICLE WOULD NOT TRANSITION TO A HIGHER GEAR AND WOULD NOT REACH A SPEED OF MORE THAN 5MPH. THE VEHICLE WAS TOWED TO A SERVICE DEALER WHO REPLACED THE TRANSMISSION. THE DAY THE TRANSMISSION WAS REPAIRED THE VEHICLE BEGAN TO MAKE A CLICKING SOUND AND WAS TAKEN TO A LOCAL MECHANIC WHO DETERMINED THE AXEL NEEDED TO BE REPLACED. LAST WEEK, WHILE DRIVING 35PMH ON AN EXIT RAMP, A LOUD POPPING NOISE WAS HEARD. AFTER STOPPING AT A STOP SIGN, THE VEHICLE FAILED TO MOVE FORWARD WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE DRIVER SIDE TIE ROD END WAS REPLACED.
NHTSA complaint #10159611 — an unverified report by a vehicle owner.
at 86,000 milesTarentum, PAFire
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
DT*: THE CONTACT STATED WHILE DRIVING 15 MPH THERE WAS A SMELL OF FUEL AND SMOKE WAS COMING FROM THE AIR VENTS. SOMEONE BEHIND THE VEHICLE ALERTED THE DRIVER THAT THE VEHICLE WAS ON FIRE. THE DRIVER PULLED OFF OF THE ROAD AND EXITED THE VEHICLE. THE VEHICLE WAS ENGULFED IN FLAMES AND WAS TOTALED. THE FIRE DEPARTMENT AND THE POLICE DEPARTMENT WERE NOTIFIED. THE FIRE DEPARTMENT DETERMINED THE FIRE ORIGINATED FROM THE HOOD AND SPREAD THROUGHOUT THE VEHICLE. UPDATED 07/03/06.
NHTSA complaint #10159414 — an unverified report by a vehicle owner.