100 of the
5,471 complaints filed about the Saturn ION
are about the other systems —
2% of everything owners reported.
The worst model year for it is 2006.
I took my 2003 Saturn ion to my local Chevrolet dealership in Lincoln Illinois and they refused to complete the recall issues (2) both are to do with the ignition and keys.thwy told me it was not fixable it needed a whole steering column that would cost me they said around $800.so it has now been 2 weeks my car has been there at Graue Chevrolet Dealership unfixed and they refused to fix please help me it's my only means of transportation and I have health issues that I have to go to Dr appointments quite frequently.
NHTSA complaint #11755714 — an unverified report by a vehicle owner.
The ignition cylinder was replaced in my vehicle because the key would not turn in the ignition to start the car. It is actually, the fourth time this has happened. I understand that there have been two recalls on this issue in the past. The reason it was recalled is because the ignition has turned to the off position killing the car's engine while the driver is driving on the road which has caused serious accidents. I was lucky not to get into an accident from this. The last replacement has lasted almost ten years. However, my issue is that General Motors apparently keeps manufacturing a defective part. This is unacceptable because I had to pay $585.02 to have this work done due to the fact that the dealerships apparently are not required to replaced it at no charge to the vehicle owner. It could also be a potential safety issue again.
NHTSA complaint #11621152 — an unverified report by a vehicle owner.
This problem has been ongoing for a while. The key gets stuck in the ignition for a while. Have to wait until it finally clicks twice. I have taken vehicle 3 different times to have this repaired. Last for a month or two and same thing starts happening again.
NHTSA complaint #11569795 — an unverified report by a vehicle owner.
On 10/13/14 recall for power steering assist Freeland Chevrolet performed work. 3/10/17 Shift solenoid has short circuit Freeland preformed work. 6/10/22 The key gets stuck in ignition like the above 2 times and I can't get out of my car until I sit and wait for it to finally click to get my key out. I am 70 years old and it gets very hot trapped in my car from this problem that hasn't been corrected. I contacted GMAC to no avail. I only have 56,185 miles on this car.
NHTSA complaint #11477259 — an unverified report by a vehicle owner.
My 2015 Saturn ION was on a Recalled Warranty issued and concerning faulty ignition Switch problem. I have brought my car in (5) times since (2014) and it has occurred again in (2021) and G,M, dealer Mauer Chevrolet has refused to honor warranty recall stating that Gm has sent them letter to not service any more Saturn's ION with this problem due to cost. they refused to take my car in with key stuck ignition switch. I have filed complaint with MN. Attorney General office Consumer Division and they agreed that my consumer rights had been violated but Mauer Chevrolet still refuse's to fix my problem. My car has been sitting for over (3) months due to this problem. I need your assistance and hope you intervene as this has caused stress ,hardship and depression being without a car. Car dealer is Mauer Chevrolet located inInver Grove Heights, MN. 1055 50th Street, 55075. (651-455-6283). Mauer Chevrolet has retained their attorney to assist them, so I need help, also. Please HELP!
NHTSA complaint #11454261 — an unverified report by a vehicle owner.
It says I have 0 I repaired recalls. I have had the powers steering fail 2x. More importantly, the ignition cylinder locks up and I can’t get my keys out. I have to wait most times after turning the car off - for 3-5 minutes through a series of clicking noises in the ignition before the key will release. It is concerning because sometimes I have to get out immediately and the keys don’t release. The car automatically locks itself and if I don’t roll the window down- I become locked out. It yesterday had a issue with ignition all together and I wonder if it’s related. I was made aware again there were many recalls on this issue and hoped to get it repaired. However it now states there are none unrepaired. I’m wondering if it is a ongoing problem with the vehicle, it’s repair parts etc and if it’s just not been addressed because it’s so old that so few are left on the road. Thank you. This is a increasing problem and a daily or every time I drive it issue now. I worry too the power steering will just go out in the interstate.
NHTSA complaint #11434203 — an unverified report by a vehicle owner.
MY IGNITION WAS RECALLED BUT THE MECHANICS AT GM CRESTVIEW DIDN'T KNOW HOW TO RESET THE COMPUTER SO ALL MY LIGHTS STAYED ON FOR CHECK ENGINE. NOW MY IGNITION IS ACTING UP AND MY CAR WON'T TURN ON. IS IT STILL COVERED UNDER THE RECALL?
NHTSA complaint #11403703 — an unverified report by a vehicle owner.
I HAD CLEARED MY WINDOWS OF SNOW AND TURNED ON MY REAR DEFROST WHEN I HEARD A LOUD POP AND DISCOVERED MY REAR WINDOW HAD IMPLODED.. I WAS PARKED IN MY DRIVEWAY
NHTSA complaint #11395201 — an unverified report by a vehicle owner.
KEY STICKS IN IGNITION, WONT COME OUT. KEY COMES OUT IN NEUTRAL AND DRIVE SOMETIMES. HAVE TO KEEP STARTING AND GOING FORWARD AND BACK THRU GEARS UNTIL IT RELEASES KEYS CONCERNED ABOUT WEAR/DAMAGE ON ALL COMPONTS INVOLED. WAS TOLD TO DISCONNECT BATTERY TO RELEASE KEYS. KEYS COME OUT WHEN BATTY IS DEAD. BATTERY IN TRUNK, TRUNK FULL. WAS TOLD AND SHOWN VIDEOS ABOUT IGNITION/IGNITION LOCK CYLINDER AND GEAR SHIFT AREA REPAIR RECALL. NEED RECALL INFO, LETTER AND RECALL CODE NUMBERS. MY VEHICLE IS STATIONARY WHEN IGNITION NOT RELEAAING. I BOUGHT THE CAR 8/2018. THE PREVIOUS OWENER TOLD ME ABOUT THIS MALFUNCTION. IT STRANDS ME SOMETIMES AND I NEED A JUMP START. TIRED OF MESSING WITH IT. IT IS EXTREMELY INCONVENIENT.
NHTSA complaint #11246511 — an unverified report by a vehicle owner.
TAKATA RECALL.,.. IGNITION KEY WON'T TURN SEEMS LIKE IT GOT STUCK, CAN'T TURN THE CAR ON AND IS PARKED AT A BUSINESS PARKING LOT THE CAR MIGHT GET TOWED I CAN'T TURN IT ON BECAUSE THE KEY WON'T TURN
NHTSA complaint #11231439 — an unverified report by a vehicle owner.
RECALLS NOT SHOWN FOR VEHICLE AT HTTPS://WWW.NHTSA.GOV RECALLS NOT SHOWN FOR VEHICLE AT HTTPS://MY.GM.COM/RECALLS I WANT TO KNOW WHY AUTO ZONE IS SHOWING 19 RECALLS (ATTACHED) ON THIS VEHICLE YET THE DEALER HAS NO RECORD OF THESE RECALLS, NOR DOES THE NATIONAL HIGHWAY TRAFFIC SAFETY AND I ALSO WANT TO KNOW WHY I CAN'T FIND A SOURCE THAT SHOWS THE DATE THE RECALL WAS ISSUED AND THE DATE THE RECALL WAS COMPLETED BY VIN? THIS INFORMATION SHOULD AUTOMATICALLY APPEAR WITH STATE VEHICLE INSPECTIONS.
NHTSA complaint #11204910 — an unverified report by a vehicle owner.
TAKATA RECALL, MY 2003 SATURN ION HAS RECALLS ON THE IGNITION SWITCH AND CYLINDER WHICH IS CAUSING MY CAR TO BE IMPOSSIBLE TO DRIVE. THIS RECALL IS CAUSING THE SYSTEM TO HAVE A SHORT WITH ALL MY ELECTRICAL. FOR EXAMPLE, WINDOWS DON'T ROLL DOWN/UP, WIPERS DON'T WORK, HEATER DOESN'T WORK, BLINKERS DON'T WORK, DASH LIGHTS STAY ON CAUSING BATTERY TO CONSTANTLY BE DEAD. ALL BECAUSE THERE ARE RECALLS THAT NEED TO BE FIXED.
NHTSA complaint #11164884 — an unverified report by a vehicle owner.
ON NOVEMBER 2, 2018, AND AFTER A TWO DAY TRAIN RIDE FROM WASHINGTON, I ARRIVED AT SMITH MOTORS TO INSPECT AND TEST DRIVE A 2007 SATURN ION 3 SEDAN THAT I HAD LOCATED ON CARGURUS.COM. I WAS UNABLE TO LOCATED A CERTIFIED AUTOMOBILE INSPECTOR IN THAT AREA, AND INSPECTING THE VEHICLE IN THE RAIN MADE IT DIFFICULT TO SEE EXTERIOR DAMAGE, AND TEST DRIVING WITH THE DEFOGGER BLASTING CONCEALED THE DEFECT ABOUT WHICH I AM MAKING THIS COMPLAINT. I SPECIFICALLY ASKED THE SALESMAN, CRAIG MANSKE, WHAT IS THE MEANING OF "CERTIFIED PRE-OWNED," AND HE ASSURED ME THAT THE SATURN HAD UNDERGONE A RIGOROUS INSPECTION AND SERVICING OF EQUAL QUALITY. HE LEFT ME IN THE AGGRESSIVE HANDS OF THE CLOSER, SMITH MOTORS'S BUSINESS MANAGER, ROSS KENT. MR. KENT INSISTED THAT I SIGN A FORM ACKNOWLEDGING THAT MY MODIFYING THE VEHICLE OR USING NON-GM PARTS MIGHT VOID THE WARRANTY. I REMINDED HIM THAT THE VEHICLE WAS TWELVE YEARS OLD, HAD SIXTY-NINE THOUSAND MILES ON IT AND WAS UNDENIABLY OUT-OF-WARRANTY. HE MADE MY SIGNATURE A DEAL-BREAKER, SO I GAVE IN BECAUSE OF THE TIME AND EFFORT I HAD EXPENDED IN GETTING MYSELF TO THE DEALERSHIP IN THE FIRST PLACE TO BUY THIS VEHICLE. I DROVE THE CAR BACK TO WASHINGTON, BUT THE STIFF AND SQUEAKY PEDALS ANNOYED ME ENOUGH THAT I TOOK THE VEHICLE TO THE NEAREST CHEVY, BUICK & GMC DEALERSHIP IN WARRENTON, OR. THAT TECHNICIAN WAS UNABLE TO SILENCE THE SQUEAKY PEDALS WITH THE LITHIUM SPRAY DESIGNED FOR THE TASK. I ENDED UP PAYING $55 IN A SUBSEQUENT ATTEMPT BY ANOTHER TECHNICIAN TO UNSTIFFEN AND SILENCE THE PEDALS, BUT IT WAS UNSUCCESSFUL. THE COST TO INSTALL A NEW CLUTCH PEDAL IS PROHIBITIVELY EXPENSIVE, THERE IS NO NEW BRAKE PEDAL AVAILABLE, AND THE MECHANIC DID NOT RECOMMEND USING A SALVAGE PEDAL. MY REQUEST FOR REIMBURSEMENT FROM SMITH MOTORS, INC. WAS DENIED BY CONTROLLER, CARLA SHEELEY, WHO INSISTED IT WAS SOLD "AS IS."
NHTSA complaint #11154811 — an unverified report by a vehicle owner.
I HAD THE RECALL FIXED IN 2015. THE SAME ISSUES THAT I HAD BEFORE HAVE RETURNED. WHEN DRIVING AND THE TANK IS FULL, I WILL GET A SERVICE ENGINE LIGHT AND THE TANK GAUGE WILL READ EMPTY. IT WAS FINE WHEN I BEGAN DRIVING . UPON RESTARTING THE CAR THE ERROR GOES AWAY. WHEN I PUT MY CAR IN PARK AND TRY TO TURN OFF MY IGNITION I HAVE TO PUT HE SHIFTIER IN PARK SEVERAL TIMES BEFORE I CAN REMOVE MY KEY. TODAY CAR RAN GREAT WHEN TRYING TO MOVE MY CAR AFTER STARTING MY CAR MY POWER STEERING WAS GONE. AGAIN UPON TURNING OFF MY CAR AND RESTARTING IT , THE POWER STEERING RETURNED. I CALLED THE GM RECALL NUMBER AND A CASE WAS CREATED BUT I WAS TOLD THAT THERE WERE NOT ANY CURRENT RECALLS ON MY CAR. THE SERVICE NUMBER IS 8-4833918801. BUT WAS TOLD THAT ALL REPAIRS ARE MY RESPONSEABILITY.
NHTSA complaint #11151579 — an unverified report by a vehicle owner.
WHEN STOPPED AT EITHER A TRAFFIC LIGHT OR STOP SIGN, ONCE I TAKE MY FOOT OFF OF THE BRAKE AND PLACE IT ON THE GAS PEDAL THE CAR HESITATES LIKE IT'S GASPING FOR GAS HOWEVER, THE GASPING ONLY HAPPENS FOR A FEW SECONDS AND THEN THE CAR DRIVES NORMALLY! WHAT IS STUMPING ME, WHY DOES THE NEW PROBLEM ONLY HAPPEN INTERMITTINGLY! I JUST HAD A REBUILT TRANSMISSION INSTALLED BACK IN MARCH OF 2018 BECAUSE THE CAR ORIGINALLY HAD A PROBLEM WITH THE TRANSMISSION SLIPPING INTO GEAR! I TOOK THE CAR BACK TO AAMCO, THE PLACE THAT INSTALLED THE REBUILT TRANSMISSION AND ADVISED THEM THAT MY CAR WAS ACTING UP AGAIN WITH A NEW PROBLEM. BECAUSE THE NEW PROBLEM HAPPENS INTERMITTENTLY, THERE ARE NO ERROR CODES SHOWING FOR THE MECHANIC TO GIVE A DIAGNOSIS OF THE NEW PROBLEM. I AM SO FRUSTRATED BECAUSE THE CAR WAS MY FIRST CAR AND BEING RETIRED AND ON A FIXED BUDGET ANOTHER CAR ISN'T SOMETHING I CAN INVEST IN!
NHTSA complaint #11099970 — an unverified report by a vehicle owner.
I HAVE HAD ISSUES WITH MY CAR EVEN AFTER I HAVE HAD SOME RECALLS DONE TO IT. THE BIGGEST ISSUE IS WHEN I AM DRIVING OR STATIONARY WITH MY CAR ON, THE CAR RUMBLES AND FEELS LIKE IT IS TUGGING BACKWARDS. THE CYLINDER 2 KEEPS MISFIRING (P0302). I HAVE SEEN SEVERAL SATURN IONS THAT ARE HAVING THE SAME ISSUE. OVER THE PAST FOUR YEARS THIS HAS BEEN A PROBLEM CONSISTENTLY. THERE ARE PERIODS WHERE IT DOESN'T HAPPEN MUCH AND SOMETIMES IT HAPPENS EVERY TIME I DRIVE. FURTHERMORE, MY CAR STILL DOESN'T TURN ON/OFF ALL THE WAY SOMETIMES AND THE IGNITION SWITCH MESSES UP.
NHTSA complaint #11098513 — an unverified report by a vehicle owner.