40 of the 4,165 complaints filed about the Subaru Legacy are about the equipment — 1% of everything owners reported. The worst model year for it is 1998.
40
Complaints
1%
Share of all complaints
2
Crashes
0
Fires
EQUIPMENT:ELECTRICAL:INFOTAINMENT
Back side of the display has condensation bubble circles
NHTSA complaint #11676286 — an unverified report by a vehicle owner.
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
2021 SUBARU LEGACY TOURING. CONSUMER WRITES IN REGARD TO ISSUES WITH THE REAR AUTOMATIC BRAKING SYSTEM (RAB). See attached document for complaint
NHTSA complaint #11512323 — an unverified report by a vehicle owner.
EQUIPMENT:ELECTRICAL
THE RADIO/NAVIGATION SCREEN WENT BLANK. THE REAR VIEW CAMERA, NAVIGATION, STEREO. ETC. NO LONGER WORK. I TOOK THE CAR TO THE DEALER TODAY AND WAS TOLD THE RADIO HEAD NEEDS REPLACED. PROBLEM IS THEY ARE ON NATIONAL BACK ORDER AND NO ONE CAN SAY HOW LONG IT WILL TAKE TO GET IT. THIS IS A MAJOR SAFETY ISSUE BECAUSE BACK UP CAMERA NO LONGER WORKS AND CROSS TRAFFIC WARNING NO LONGER WORKS AND THE NAVIGATION NO LONGER WORKS.
NHTSA complaint #11164470 — an unverified report by a vehicle owner.
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TL* THE CONTACT OWNS A 2011 SUBARU LEGACY. WHILE DRIVING APPROXIMATELY 35 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE RADIO BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V283000 (STEERING). THE FAILURE MILEAGE WAS 50,000.
NHTSA complaint #10723126 — an unverified report by a vehicle owner.
EQUIPMENT ADAPTIVE/MOBILITY
I THINK THERE IS A POTENTIAL RECALL PROBLEM WITH EYESIGHT-EQUIPPED 2015 LEGACY MODELS. I TOOK MY CAR IN SEVERAL WEEKS AGO BECAUSE ONE DAY ALL OF THE HAZARD LIGHTS CAME ON, INCLUDING THE ABS LIGHT AND THE BRAKE LIGHT (FLASHING RED) ON THE SPEEDOMETER GAUGE, THE EYESIGHT AND THE ANTI-SKID LIGHT ON THE CENTER CONSOLE, AND THE CHECK ENGINE LIGHT, THE ADAPTIVE CRUISE CONTROL LIGHT, AND THE LANE DEPARTURE LIGHT ON THE TACHOMETER. I STOPPED DRIVING IT FOR TWO DAYS WHILE I WAITED FOR MY SERVICE APPOINTMENT DAY TO ARRIVE. THE LIGHTS DID NOT COME BACK ON WHEN I DROVE IT TO THE DEALER. THE SERVICE DEPARTMENT KEPT MY CAR FOR A DAY AND SAID THAT THE LIGHTS MUST HAVE COME ON AS AN "ATTENTION GETTING DEVICE" TO ALERT ME THAT THE CAR WAS ABOUT A QUART LOW ON OIL (EVEN THOUGH IT WAS NOT QUITE YET TIME FOR MY 6 MONTH/6,000 MILE OIL CHANGE). AFTER GETTING THE RECOMMENDED OIL CHANGE, I DROVE THE CAR WITHOUT ANY PROBLEMS FOR SEVERAL WEEKS. THIS PAST WEEKEND, THE PROBLEM OCCURRED AGAIN. ALL OF THE LIGHTS MENTIONED ABOVE CAME ON AND STAYED ON WHEN I STARTED IT AND PULLED OUT OF MY GARAGE. BASED ON MY LAST EXPERIENCE, I DROVE THE CAR ANYWAY. LATER IN THE DAY, WHEN I TURNED THE CAR ON AGAIN, ALL OF THE LIGHTS ONCE AGAIN CAME ON AND STAYED ON, EXCEPT THAT THIS TIME THE BRAKE AND THE ABS LIGHTS WERE NOT ILLUMINATED. THE CAR CAN BE DRIVEN, BUT CRUISE CONTROL AND ASSOCIATED FEATURES (LANE DEPARTURE, ETC.) DO NOT WORK WHEN THESE LIGHTS ARE ON. AFTER DRIVING THE CAR WITH THESE LIGHTS ON ALL DAY SATURDAY (INCLUDING SEVERAL COMPLETE SHUTDOWNS FOLLOWED BY RESTARTS AN HOUR OR TWO LATER), THE PROBLEM DISAPPEARED THE NEXT DAY, JUST AS IT DID LAST MONTH. I TOOK PICTURES OF MY DASH BOTH TIMES WHEN THE LIGHTS CAME ON THIS PAST WEEKEND. I CAN SUPPLY THEM ON REQUEST. IT HAS ONLY BEEN A FEW WEEKS AND 1000 MILES OR SO SINCE MY LAST OIL CHANGE, SO I THINK WE CAN RULE OUT THAT EXPLANATION.
NHTSA complaint #10715800 — an unverified report by a vehicle owner.
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TL* THE CONTACT OWNS A 2015 SUBARU LEGACY. THE CONTACT STATED THAT HER VISIBILITY WAS OBSTRUCTED WHEN THE SUN REFLECTED OFF THE FACTORY INSTALLED NAVIGATIONAL SYSTEM. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 600.
NHTSA complaint #10649746 — an unverified report by a vehicle owner.
EQUIPMENT ADAPTIVE/MOBILITY
WHEN I ENTER OR LEAVE THE 2011 LEGACY FROM THE FRONT DRIVER'S SIDE SEAT AND TWIST MY RIGHT FOOT IN THE PROCESS, THE FLOOR MAT COMES UNHINGED FROM THE KNOBS THAT ARE SUPPOSED TO HOLD IT IN PLACE. IF I DO NOT NOTICE THIS, THEN THE MAT SLIDES AROUND WHEN I DRIVE. I FEAR IT COULD SLIDE UNDER THE BRAKE OR GAS PEDAL AND JAM THEM UP. IT IS THE ORIGINAL FLOOR MAT. IT IS A BIT FLIMSY AND THE HOLES FOR THE KNOBS ARE TOO BIG. TODAY, I NOTIFIED SUBARU OF THIS AND WILL ALSO BE SHOWING THIS TO MY SUBARU DEALER.
NHTSA complaint #10459697 — an unverified report by a vehicle owner.
EQUIPMENT
VEHICLE HAS A SUBSTANDARD POORLY FUNCTIONING AIR CONDITIONING SYSTEM. IT HAS A DEFECT WHEREBY IT CYCLES ERRATICALLY AND THEREBY CREATES WARM/COLD/WARM/COLD AIR CYCLES. ON HOT HUMID DAYS, THE PROBLEM IS SO BAD, THE CABIN CANNOT COOL. THE MANUFACTURER, SUBARU OF AMERICA HAS DETERMINED THIS IS A "NORMAL CHARACTERISTIC OF THE VEHICLE" ALTHOUGH IT TOOK THEM OVER A MONTH TO COME TO THIS CONCLUSION. MANY OTHER SUBARU LEGACY OWNERS REPORT THIS SAME PROBLEM ONLINE, HOWEVER NO FIX SEEMS TO BE COMING. THE MANUFACTURER NEEDS TO CORRECT THIS PROBLEM.
NHTSA complaint #10349597 — an unverified report by a vehicle owner.
EQUIPMENT
VEHICLE WAS TRAVELING ON HIGHWAY AND ENCOUNTERED WET ROAD CONDITIONS. VEHICLE BEGAN TO PULL TO THE LEFT AND THE DRIVER SIDE FRONT BUMPER COLLIDED WITH CENTER CONCRETE MEDIAN. VEHICLE CONTINUES TO SPIN COUNTERCLOCKWISE AND THE PASSENGER SIDE REAR BUMPER COLLIDES WITH THE CENTER CONCRETE MEDIAN BEFORE COMING TO A STOP. NO OTHER VEHICLES WERE INVOLVED IN THE CRASH. HIGHWAY PATROL WRITES UP THE ACCIDENT AND VEHICLE WAS ABLE TO BE DRIVEN HOME. VEHICLE WAS BROUGHT TO THE INSURANCE COLLISION REPAIR CENTER AND INSURANCE DETERMINES VEHICLE TO BE A TOTAL LOSS. VEHICLE HAS A TOUTED REPUTATION FOR HAVING A SYMMETRICAL AWD SYSTEM FOR SUPERIOR TRACTION AND CONTROL. BASED ON THE EXPERIENCE OF THE ACCIDENT, THE VEHICLE LOSS TRACTION AND THE SYMMETRICAL AWD DID NOT PERFORM TO MAINTAIN TRACTION AND CONTROL.
NHTSA complaint #10291198 — an unverified report by a vehicle owner.
EQUIPMENT
2010 SUBARU LEGACY DRIVER SIDE FLOOR MATS KEEPS MOVING AND COULD MAKE IT DIFFICULT TO BRAKE/ACCELERATE. THERE ARE 2 "PEGS" STICKING UP TO HOLD THE FLOOR MAT IN PLACE BUT AS YOU DRIVE, THE FLOOR MAT SHIFTS AND COMES OFF THE RIGHT PEG PUSHING THE MAT UP AND TURNING IT. THIS HAPPENS ROUTINELY EVERY DAY AS THE CAR IS DRIVEN. THE FLOOR MAT DOES NOT STAY SAFELY IN PLACE. PLEASE NOTE THAT THIS HAS HAPPENED SINCE THE FIRST DAY OF OWNERSHIP AND AT ALL SPEEDS.
NHTSA complaint #10285715 — an unverified report by a vehicle owner.
EQUIPMENT
PURCHASED A PRE-OWNED 1999 SUBARU LEGACY IN 2008 AS A GIFT FOR MY 18YR DAUGHTER. WITHIN MONTHS OF OWNERSHIP DRIVER SIDE SHOULDER BELT RIPPED! I CONTACTED LOCAL SUBARU DEALERSHIP AND WAS TOLD IT WOULD COST $300 TO ORDER A NEW SHOULDER BELT AND AN ADDITIONAL $300 TO INSTALL IT! REGULAR MECHANIC WON'T INSTALL ANYTHING BUT A GENUINE SUBARU BELT DUE TO LIABILITY HOWEVER I AM A WIDOW AND CANNOT AFFORD $300 FOR A PART THAT HAS ALWAYS LASTED THE LIFETIME OF ANY VEHICLE THAT I HAVE EVER OWNED. GIVEN THE MANDATORY NATURE OF THIS PART IS THERE ANYTHING THAT CAN BE DONE TO HELP ME? I AM LESS THAN IMPRESSED BY SUBARU'S RESPONSE AND OBVIOUS COMFORT WITH TAKING SUCH A HUGE PROFIT FOR A PART THAT PROVIDES BASIC SAFETY AND MUST BE WARN BY LAW!
NHTSA complaint #10268294 — an unverified report by a vehicle owner.
EQUIPMENT
GASOLINE FUEL FILLER PIPE LEAKING AND CAUSES DANGEROUS GASOLINE FUMES TO FILL CAR AND SURROUNDING AREA CREATING A FIRE AND EXPLOSION HAZARD. THIS IS ON A 1998 SUBARU OUTBACK.
NHTSA complaint #10157671 — an unverified report by a vehicle owner.
EQUIPMENT
EXCESSIVE BRAKE REPAIRS. I HAVE HAD TO REPLACE MY BRAKES EVERY 30,000 MILES. I HAVE NEVER HAD A CAR OR TRUCK THAT HAS NEEDED TO HAVE ALL THE COMPONENTS OF THE BRAKING SYSTEM REPLACED WITH SUCH FREQUENCY. WHILE AT THE DEALER ANOTHER OWNER WAS COMPLAINING TO SERVICE ABOUT THE SAME ISSUE
NHTSA complaint #10115997 — an unverified report by a vehicle owner.
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
AFTER EXPERIENCING A FLAT TIRE CONSUMER CHANGED THE TIRE, AFTER PLACING THE JACK UNDER THE VEHICLE BODY IT BROKE IN HALF. *AK
NHTSA complaint #10099322 — an unverified report by a vehicle owner.
EQUIPMENT
I HAVE A 1999 SUBARU LEGACY WAGON WITH 4 WHEEL DISC BRAKES AND 15 INCH WHEELS. EVERY TIME THE FRONT DISK PADS ARE REPLACED, THE MECHANIC GETS THE PADS FOR 15 INCH WHEELS THE ARE INSTALLED AND THE CAR WILL NOT STOP. WHAT WE HAVE DISCOVERED IS THAT THE FRONT TAKE THE DISK PADS FOR 14 INCH WHEELS AND THE REAR TAKE THE DISK PADS FOR 15 INCH WHEELS.
NHTSA complaint #10026024 — an unverified report by a vehicle owner.
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
FUEL SYSTEM ISSUE. I HAVE OWNED MY VEHICLE FOR APPROXIMATELY 9 MONTHS. I BOUGHT IT AS A USED CAR FROM SLOANE IN PHILADELPHIA. IT HAS APPROXIMATELY 17000 MILES ON IT AND IS CONSIDERED STILL UNDER WARRANTY. I HAVE HAD TO TAKE IT IN FOR SERVICE 4 TIMES FOR THE VEHICLE HESITATING UPON ACCELERATION. THE SERVICE CENTER FIRST SAID THE HESITATION CAME FROM A BAD BATTERY, SECOND INCIDENT THEY STATED THEY COULD NOT FIND ANYTHING WRONG, THIRD INCIDENT, WHEN I ALMOST GOT IN AN ACCIDENT BECAUSE THE VEHICLE STARTED TO STALL UP ENTERING THE FREEWAY TRAFFIC, I BROUGHT IT BACK IN FOR SERVICE. THEY DID A THOROUGH CHECK AND SAID IT WAS THE OXYGEN SENSOR. THEY REPLACED IT. APPROXIMATELY 2 WEEKS LATER, THE VEHICLE BEGAN HESITATING ONCE AGAIN! AGAIN, AT A CRUCIAL POINT IN A TRAFFIC SITUATION. I RETURNED THE VEHICLE AGAIN FOR SERVICE, THEY STATED IT WAS THE CODES, THEY JUST NEEDED TO BE CLEARED. THE VEHICLE IS STILL HESITATING AND IS CAUSING A POTENTIAL FOR SERIOUS INJURY UPON DRIVING UNDER CRUCIAL SITUATIONS. I HAVE NOW RESORTED TO PUBLIC TRANSPORTATION. AUDIO SYSTEM ISSUE: VEHICLE'S RADIO WILL DISPLAY ALL IT'S FEATURES, BUT WILL NOT PLAY ANY SOUND THROUGH SPEAKERS. THIS HAS BEEN ADDRESSED WITH THE SERVICE TEAM ON 3 PAST OCCASIONS, BUT IT HAS NOT BEEN REMEDIED. LAST KNOW PROBLEM WAS THE SPEAKER AMPS AND GROUNDING MECHANISM FOR SPEAKER, ALSO THE RADIO, WHEN IT DOES WORK GETS INTERFERENCE WHEN THE REAR DEFROST IS ON. *NLM
NHTSA complaint #10020970 — an unverified report by a vehicle owner.
EQUIPMENT:OTHER:LABELS
A TIRE WENT FLAT, SO CONSUMER PUT ON SPARE, THIS RESULTED IN DAMAGE TO THE REAR DIFFERENTIAL AND TRANSFER CASE, THESE PARTS OVERHEATED AND HAD TO BE QUICKLY HOSED DOWN WITH WATER TO PREVENT A FIRE, IN THE OWNERS MANUAL IT STATES THAT THE ALL WHEEL DRIVE SYSTEM NEEDS TO BE DISENGAGED IF A SPARE TIRE IS EVER USED, HOWEVER CONSUMER DID NOT NOTICE THESE SPECIAL INSTRUCTIONS AND FEELS THIS DAMAGE WOULD NOT HAVE OCCURRED IF A WARNING STICKER WOULD HAVE BEEN ON THE SPARE TIRE, CONSUMER IS REQUESTING REIMBURSEMENT. *SLC
NHTSA complaint #563642 — an unverified report by a vehicle owner.
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
LOUD, UNEXPECTED STATIC SOUND OVER VEHICLE'S STEREO SPEAKERS.--THIS OCCURS REGARDLESS IF RADIO IS OFF OR ON. --THE SOUND CAN BE VERY LOUD AND VERY DISTRACTING WHILE DRIVING. THE SOUND FIRST APPEARED WHILE AT IDLE, CONTINUED WHILE DRIVING, --RELATED?--PASSENGER MENTIONED FEELING MILD ELECTRIC SHOCK AT THE SAME TIME.
NHTSA complaint #756775 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER COMPRESSOR FROZE UP, THIS CAUSED BELT TO SHRED, PART OF THE BELT THAT SHREDDED WAS OVER IN ENGINE COMPARTMENT, HAD NO WARNING EXCEPT AIR CONDITIONER WAS NOT COOLING PROPERLY, CONTACTED DEALER, AND WROTE LETTER TO SUBARU MANUFACTURER. *AK *SLC
NHTSA complaint #8000951 — an unverified report by a vehicle owner.
EQUIPMENT:OTHER:LABELS
A TIRE WENT FLAT, SO CONSUMER PUT ON SPARE, THIS RESULTED IN DAMAGE TO THE REAR DIFFERENTIAL AND TRANSFER CASE, THESE PARTS OVERHEATED AND HAD TO BE QUICKLY HOSED DOWN WITH WATER TO PREVENT A FIRE, IN THE OWNERS MANUAL IT STATES THAT THE ALL WHEEL DRIVE SYSTEM NEEDS TO BE DISENGAGED IF A SPARE TIRE IS EVER USED, HOWEVER CONSUMER DID NOT NOTICE THESE SPECIAL INSTRUCTIONS AND FEELS THIS DAMAGE WOULD NOT HAVE OCCURRED IF A WARNING STICKER WOULD HAVE BEEN ON THE SPARE TIRE, CONSUMER IS REQUESTING REIMBURSEMENT. *SLC
NHTSA complaint #563642 — an unverified report by a vehicle owner.