Owners have filed 90 complaints
about the 2001 Subaru Legacy with NHTSA between 2000 and 2025.
The largest single group is the fuel & propulsion.
Across this model's run it ranks 13 of 33 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 38
Against the median year of the Subaru Legacy. 50 means typical for this
model; 100 means roughly double.
Severity — 100
21.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 66
39% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
12.0%
1,000 – 9,999 miles
24.1%
10,000 – 24,999 miles
48.2%
25,000 – 49,999 miles
1632.7%
50,000 – 74,999 miles
816.3%
100,000 – 149,999 miles
1632.7%
150,000+ miles
24.1%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 2000peak 6Jul 2025
Recalls on the 2001 Subaru Legacy
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20040948,953 units in Canada
Other
On certain Legacy, Outback H-6 3.0L and Impreza WRX 2.0L Turbo, the cruise control cable could come out of its track on the cruise control lever and lodge on the control lever tab when the accelerator pedal is released. If this condition occurs, the throttle will not return to the idle position which may cause the driver to lose control of the vehicle. Correction: Dealer will install a retaining clip to the cruise control lever tab.
Recall 200311712,450 units in Canada
Suspension
On certain vehicles operated in the "salt-belt" provinces of Manitoba, Ontario, Québec, New Brunswick, Nova Scotia, Prince Edward Island and Newfoundland & Labrador. The rear suspension subframe components were produced with poor paint quality which, after continued exposure to corrosive road salts for a period of several years, may result in rust-out of the component and possible breakage of the subframe. Correction: Dealer will clean and rust-proof with anti-rust oil and anti-rust wax.
Recall 2001040268 units in Canada
Seats And Restraints
On certain vehicles, the inner seat-rail rail locking pawl may be improperly welded to the moveable adjustment lever rod. After several seat adjustments, the spot welds holding the locking pawl to the rod may break loose. This could cause the locking pawl to possibly fall out of position and fail to lock the inner seat rail of the seat. This condition could increase the risk of personal injury in the event of a sudden stop or vehicle crash. Correction: Suspect inner front seat-rails will be replaced.
Recall 2001014122 units in Canada
Fuel System
On certain vehicles, separation of fuel hose layers and heat deterioration of the fuel hose can result in fuel leakage in very cold temperatures. Fuel leakage, in the presence of an ignition source could result in an underhood fire. These fuel hoses were produced under Lot Numbers 0804 and 0806. Correction: Vehicles will be inspected and all fuel hoses with Lot Numbers 0804 and 0806 will be replaced.
Recall 200101318 units in Canada
Seats And Restraints
On certain vehicles with beige interiors, during production of the rear center lap/shoulder belts for the Legacy Sedan, the lap/shoulder belt webbing was cut to the same length of webbing used on Legacy Station Wagon models (2620 mm). The sedan belt length should be 2800 mm. Correction: Dealers will replace the rear center lap/shoulder belts.
Recall 2001012251 units in Canada
Steering
On certain vehicles, improperly cast right front bearing housings could cause grease leakage, front wheel bearing failure due to loss of grease, or the possibility of steering loss due to tie rod separation. This could result in loss of vehicle control and a crash. Correction: Affected right front bearing housings will be replaced.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 186,010 milesFriday Harbor, WACrash
ENGINE
SUDDEN ACCELERATION CAUSING AN ACCIDENT. THE SUBARU WAS AT REST IN DRIVE.
NHTSA complaint #11186188 — an unverified report by a vehicle owner.
at 100,331 milesAshland, VACrashFire
TIRES
BLOW OUT WITH COMPLETE DETACHMENT OF TIRE TREAD FROM WHEEL AT 50 MPH; CAR CRASHED INTO STONE WALL; AIR BAGS DEPLOYED; FIRE IN FORWARD PART OF ENGINE COMPARTMENT PUT OUT BY FIRE COMPANY; FIRE COMPANY COMMENT THAT LOOKED LIKE TIRE FAILURE; TIRES HAD ONLY ~2000 MILES ON THEM; NO INJURIES; ONLY ONE CAR INVOLVED; POLICE FILED A REPORT; CAR IS A TOTAL LOSS; I HAVE THE TIRE TREAD WHICH DETACHED FROM THE WHEEL AND IS A COMPLETE, SINGLE CIRCULAR PIECE; ABOUT 1 INCH OF TIRE RUBBER REMAINED ATTACHED TO EACH RIM OF THE WHEEL.
NHTSA complaint #10334348 — an unverified report by a vehicle owner.
Lovettsville, VACrash1 injured
VEHICLE SPEED CONTROL:CABLES
COMPLAINT REGARDING SAFETY RECALL PROBLEM RESULTING IN TWO ACCIDENTS. *MR *SC
NHTSA complaint #10079531 — an unverified report by a vehicle owner.
at 40,000 milesElizaville, NYCrash
VEHICLE SPEED CONTROL
DRIVING ON SECONDARY ROAD - WELL KNOW TO ME - AT DUSK @ 45 MPH APPROACHING AN INTERSECTION WITH A MAJOR ROAD. BEGAN TO TAP GENTLY ON BRAKE TO EASE TO MY "YIELD" OR STOP IN CASE DRIVER ON OTHER ROAD DID NOT DO SO. EACH TIME I HIT BRAKES, THE ENGINE WOULD REV UP & PULL FORWARD @ INCREASED SPEED. AFTER SEVERAL ATTEMPTS TO BRAKE, I ATTEMTED TO DOWNSHIFT, PUT IN PARK AND PULL UP PARKING BRAKE -- ALL TO NO AVAIL, EXCEPT ENGINE AND FRONT END MADE LOUD GRINDING NOISES. THE CAR WOULD STILL NOT STOP AND WHEN I WAS ABOUT 25' FROM THE INTERSECTION, I HAD NO CHOICE BUT TO DRIVE INTO A "SNOW BANK" WHICH TURNED OUT TO BE SEVERAL INCHES OF SNOW OVER A PILE OF GRAVEL. THERE WAS DAMAGE TO THE FRONT OF THE CAR & IT WAS TOWED. THE TOW TRUCK DRIVER HAD A DIFFICULT TIME STARTING THE CAR SO HE COULD WINCH IT ONTO HIS FLATBED TRUCK. THE CAR WAS TOWED TO THE SUBARU DEALER FROM WHOM I PURCHASED THE CAR. THE SERVICE MANAGER MAINTAINS THAT THE PROBLEM WAS CAUSED BY "BIRDSEED IN THE FILTER" IN THE AIR BOX GOING TO THE THROTTLE. (HE ALSO SAID THE SEED INDICATED THAT THERE MAY HAVE BEEN A MOUSE NEST, BUT HE FOUND NO EVIDENCE OF A NEST AT THAT TIME.) I TOLD HIM THAT I FOUND THAT HARD TO BELIEVE SINCE MY CAR IS IN A HEATED AREA OF THE GARAGE AND ANY MICE HAVE MUCH WARMER PLACES TO STAY. MY OWN MECHANIC SAID THE BIRDSEED EXPLANATION WAS IMPLAUSIBLE AND, IF ANYTHING, THE BIRDSEED WOULD HAVE LED THE CAR TO STALL OUT - NOT INCREASE ACCELERATION. I CHECKED YOUR WEB SITE AND FOUND OTHER 2001 LEGACIES WITH "FUEL: THROTTLE LINKAGES & CONTROL PROBLEMS. I PRINTED THESE OUT AND TOOK THEM TO THE DEALER. HE SAID HE CHECKED THE THROTTLE LINKAGES AND CONTROLS ELECTRONICALLY AND FOUND THEM TO BE FINE BUT WOULD NOT PUT THIS IN WRITING. HE STANDS FAST ON HIS BIRDSEED EXPLANATION. AM AN EXPERIENCED & SAFE DRIVER - HAVE "PLATINUM" LEVEL OF SAFE DRIVER DISCOUNT. THIS CAR IS MY 6TH NEW SUBARU IN UNDER 20 YEARS. HAVE ALWAYS FOUND THEM RELIABLE IN THE PAST. AM AFRAID TO DRIVE THIS CAR.
NHTSA complaint #10055074 — an unverified report by a vehicle owner.
at 40,000 milesElizaville, NYCrash
SERVICE BRAKES, HYDRAULIC
DRIVING ON SECONDARY ROAD - WELL KNOW TO ME - AT DUSK @ 45 MPH APPROACHING AN INTERSECTION WITH A MAJOR ROAD. BEGAN TO TAP GENTLY ON BRAKE TO EASE TO MY "YIELD" OR STOP IN CASE DRIVER ON OTHER ROAD DID NOT DO SO. EACH TIME I HIT BRAKES, THE ENGINE WOULD REV UP & PULL FORWARD @ INCREASED SPEED. AFTER SEVERAL ATTEMPTS TO BRAKE, I ATTEMTED TO DOWNSHIFT, PUT IN PARK AND PULL UP PARKING BRAKE -- ALL TO NO AVAIL, EXCEPT ENGINE AND FRONT END MADE LOUD GRINDING NOISES. THE CAR WOULD STILL NOT STOP AND WHEN I WAS ABOUT 25' FROM THE INTERSECTION, I HAD NO CHOICE BUT TO DRIVE INTO A "SNOW BANK" WHICH TURNED OUT TO BE SEVERAL INCHES OF SNOW OVER A PILE OF GRAVEL. THERE WAS DAMAGE TO THE FRONT OF THE CAR & IT WAS TOWED. THE TOW TRUCK DRIVER HAD A DIFFICULT TIME STARTING THE CAR SO HE COULD WINCH IT ONTO HIS FLATBED TRUCK. THE CAR WAS TOWED TO THE SUBARU DEALER FROM WHOM I PURCHASED THE CAR. THE SERVICE MANAGER MAINTAINS THAT THE PROBLEM WAS CAUSED BY "BIRDSEED IN THE FILTER" IN THE AIR BOX GOING TO THE THROTTLE. (HE ALSO SAID THE SEED INDICATED THAT THERE MAY HAVE BEEN A MOUSE NEST, BUT HE FOUND NO EVIDENCE OF A NEST AT THAT TIME.) I TOLD HIM THAT I FOUND THAT HARD TO BELIEVE SINCE MY CAR IS IN A HEATED AREA OF THE GARAGE AND ANY MICE HAVE MUCH WARMER PLACES TO STAY. MY OWN MECHANIC SAID THE BIRDSEED EXPLANATION WAS IMPLAUSIBLE AND, IF ANYTHING, THE BIRDSEED WOULD HAVE LED THE CAR TO STALL OUT - NOT INCREASE ACCELERATION. I CHECKED YOUR WEB SITE AND FOUND OTHER 2001 LEGACIES WITH "FUEL: THROTTLE LINKAGES & CONTROL PROBLEMS. I PRINTED THESE OUT AND TOOK THEM TO THE DEALER. HE SAID HE CHECKED THE THROTTLE LINKAGES AND CONTROLS ELECTRONICALLY AND FOUND THEM TO BE FINE BUT WOULD NOT PUT THIS IN WRITING. HE STANDS FAST ON HIS BIRDSEED EXPLANATION. AM AN EXPERIENCED & SAFE DRIVER - HAVE "PLATINUM" LEVEL OF SAFE DRIVER DISCOUNT. THIS CAR IS MY 6TH NEW SUBARU IN UNDER 20 YEARS. HAVE ALWAYS FOUND THEM RELIABLE IN THE PAST. AM AFRAID TO DRIVE THIS CAR.
NHTSA complaint #10055074 — an unverified report by a vehicle owner.
at 2,500 milesMadison, OHFire1 injured
ENGINE AND ENGINE COOLING:ENGINE
MY SUBARU LEGACY, 2001, 25,000 MILES, CAUGHT ON FIRE IN THE FRONT RIGHT PART UNDER THE HOOD SUDDENLY ON MY WAY HOME 2/5/03, I WAS LOCKED IN THE CAR AND UNABLE TO GET OUT TILL THE CAR FILLED WITH SMOKE, I WAS PANICKING, AS I WAS UNABLE TO BREATH. AT THAT POINT I THOUGHT I WOULD PASS OUT, OR DIE SOON, THE PEOPLE OUTSIDE COULD NOT GET ME OUT. MY CAR WAS TOTALED, AND STILL UNDER WARRANTY. SUBARU HAS NOT RESPONDED, I AM WITHOUT A CAR. THIS HAS BEEN VERY STRESSFUL FOR ME AND MY FAMILY. WE TRUSTED THE NAME OF SUBARU AND WHAT IT STANDS FOR TILL NOW. AFTER OUR INSURANCE COMPANY SENT A FORENSIC MECHANIC TO INVESTIGATE, IT WAS DETERMINED NOT TO BE ARSON, AND TO BE THE FAULT OF THE MANUFACTURER. WE ALWAYS TOOK VERY GOOD CARE OF THIS CAR SO THIS HAPPENING WAS QUITE A SHOCK TO US AND OUR OTHER FRIENDS THAT OWN SUBARU'S. WE ALL ARE NOT SO PATIENTLY WAITING TO HEAR FROM SUBARU. I WOULD LIKE A NEW CAR AS SOON AS POSSIBLE.
NHTSA complaint #10019083 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Twin Falls, ID
TIRES
Headed home from a vet appointment in mountain home. Was driving on the freeway at 80mph when the tire blew at the Wendell exit. Checked the tire to find that the inside wall had failed and had a blowout. The tire was installed June 8th 2025 and had less than 1,000 miles on it. I have never in 26 years of being around vehicles had a brand new tire fail in less than 1,000 miles. Tire was a good year reliant all season 195/65/R15. That tire blowout could have killed me and my family. I stopped at the Walmart that I bought the tire from with the receipt and was told "oh that sucks. We can replace it for you if you want to buy a new one a full price." How can a company sell a tire from a brand like good year that isn't even covered for a 1,000 miles? That's absolutely mind blowing. Had anyone gotten injured from the accident I would filling charges against Walmart for selling me a faulty tire
NHTSA complaint #11673162 — an unverified report by a vehicle owner.
at 130,000 milesPlymouth, MA
SUSPENSION
The contact owns a 2001 Subaru Outback. The contact stated that while his son was driving at highway speeds, the vehicle would wobble without warning. After the contact test drove the vehicle and experienced the failure himself, he took the vehicle to an independent mechanic and discovered that the rear control arm had rotted out due to severe corrosion. Upon investigation, the contact discovered that the vehicle had been placed under NHTSA Campaign Number: 03V153000 (Suspension). The manufacturer was then notified of the failure and confirmed the prior recall on the vehicle; however, they could not offer any further assistance. The contact also took the vehicle to the dealer where they informed him that the entire subframe had rotted out due to corrosion. The vehicle was not repaired and remained in their possession. The failure mileage was approximately 130,000.
NHTSA complaint #11442221 — an unverified report by a vehicle owner.
at 120,000 milesSaint Louis, MO
FUEL/PROPULSION SYSTEM
ALWAYS, WHEN THE CIRCULATION FRESH AIR BUTTON IS PRESSED TO ALLOW OUTSIDE AIR TO ENTER THE CABIN, THERE IS THE NOXIOUS ODOR OF GASOLINE. I REPLACED THE ENGINE BECAUSE OF A TIMING BELT RELATED PROBLEM AT 160,000 MILES AND THE PROBLEM OF GAS ODOR STOPPED FOR A FEW MONTHS BUT IT IS BACK, BAD AS EVER. WHEN DID THIS HAPPEN? YEARS AND YEARS
NHTSA complaint #11354982 — an unverified report by a vehicle owner.
at 126,000 milesMagalia, CA
POWER TRAIN
I WAS PULLING OUT OF THE PARKING LOT ONTO A MAIN STREET AND WHEN I STARTED TO STEP ON THE GAS THE CAR DIDN'T WANT TO GO SO WELL AND THE RPMS WHAT ARE GETTING PRETTY HIGH AND THE CLUTCH WAS SLIPPING THE FLUID WAS A LITTLE BIT LOW SO WE ADDED THE RECOMMENDED FLUID THE DEXTRON 111.. WE WERE ABLE TO DRIVE ABOUT 5 MILES ON THE FREEWAY ABOUT 60 MILES AN HOUR BACK TO OUR HOUSE THE NEXT MORNING WE GOT UP TO LEAVE THE CAR WOULD BARELY MOVE FORWARD THE CLUTCH SLIPPING REALLY BAD AND ALSO IS DOING THE SAME IN REVERSE.. I HAVE OWNED BY SUBARUS AND I WAS ALSO THE SALES AND FINANCE MANAGER FOR NADER SUBARU IN EUREKA CALIFORNIA IN 2005 TO 2010
NHTSA complaint #11318356 — an unverified report by a vehicle owner.
at 186,010 milesFriday Harbor, WACrash
ENGINE
SUDDEN ACCELERATION CAUSING AN ACCIDENT. THE SUBARU WAS AT REST IN DRIVE.
NHTSA complaint #11186188 — an unverified report by a vehicle owner.
Cumming, GA
ENGINE
IN COLDER WEATHER I HAVE FUEL LEAKING FROM FUEL LINES UNDER THE HOOD WHICH CREATES A STRONG GAS SMELL INSIDE THE VEHICLE. I WENT ONLINE AND FOUND NHSTA RECALL # 00V393000 . I AM NOT SURE IF THIS IS FOR MY VEHICLE OR NOT. SINCE THIS IS A MAJOR SAFETY ISSUE, COULD IT BE REPAIRED AT AT SUBARU DEALER NEAR ME ?
NHTSA complaint #11151484 — an unverified report by a vehicle owner.
at 113,000 milesWhite Bear Lake, MN
ENGINE
GAS FUEL LINES IN ENGINE COMPARTMENT LEAKING IN COLD WEATHER. GAS POOLING ON ENGINE CREATING FIRE HAZARD. SAME ISSUE AS OTHER SUBARU. STRONG FUEL SMELL INSIDE CABIN AND OUT.
NHTSA complaint #10654159 — an unverified report by a vehicle owner.
at 113,000 milesWhite Bear Lake, MN
FUEL/PROPULSION SYSTEM
GAS FUEL LINES IN ENGINE COMPARTMENT LEAKING IN COLD WEATHER. GAS POOLING ON ENGINE CREATING FIRE HAZARD. SAME ISSUE AS OTHER SUBARU. STRONG FUEL SMELL INSIDE CABIN AND OUT.
NHTSA complaint #10654159 — an unverified report by a vehicle owner.
at 108,131 milesPittsburt, PA
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS 2001 SUBARU LEGACY OUTBACK. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER 03V153000 (SUSPENSION). HOWEVER, THE REMEDY FAILED TO CORRECT THE FAILURE. THE SUB FRAME WAS FOUND CORRODED AND FRACTURED. THE CONTACT WAS ADVISED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,131.
NHTSA complaint #10643627 — an unverified report by a vehicle owner.
West Valley City, UT
FUEL SYSTEM, GASOLINE
WHEN STARTING CAR IN COLD WEATHER THERE IS A VERY STRONG GAS ODOR IN CABIN. SUBSEQUENT RESEARCH HAS INDICATED THAT OTHER 2001 LEGACY WAGONS HAVE BEEN RECALLED DUE TO EXACT SAME PROBLEM. MY CAR WAS NOT RECALLED, WHICH IS CONFUSING GIVEN THAT THE EXACT SAME RISKS ARE ASSOCIATED.
NHTSA complaint #10578925 — an unverified report by a vehicle owner.
at 120,000 milesPalatine, IL
SERVICE BRAKES
COLD WEATHER BELOW 32 DEGREES NO BRAKE PEDAL ON COLD START- DIFFICULT TO STOP CAR MOVING UNDER 5MPH. AFTER WARM UP FOR 5-10 MINUTES- DEPENDING ON HOW COLD THE TEMP. PEDAL COMES BACK AND BRAKES SEEM TO OPERATE NORMALLY.
NHTSA complaint #10562103 — an unverified report by a vehicle owner.
at 48,000 milesUnion, KY
FUEL SYSTEM, GASOLINE
PURCHASED VEHICLE IN SOUTH CAROLINA AND DROVE IT BACK TO NORTHERN KENTUCKY. IT PRODUCED APPROXIMATELY 380 MILES ON ONE TANK OF FUEL. NOTE: IT WAS WELL INTO THE 50-60 F RANGE OUTSIDE WHILE DRIVING DURING THAT TIME. SUBSEQUENT FILL-UPS IN NORTHERN KENTUCKY (WITH OUTSIDE TEMPERATURES RANGING FROM 10-30 F) PRODUCED 160-225 MILES IN-TOWN. I EXPERIENCED A VERY STRONG, RAW FUEL ODOR IN THE PASSENGER CABIN. IT WAS TAKEN TO A MECHANIC AND THEY FOUND "NOTHING WRONG." THIS OF COURSE, DOES NOT MEAN THERE IS NOTHING WRONG. THE FUEL LINES WERE CHECKED AND TIGHTENED EVEN THOUGH THEY WERE NEITHER LOOSE NOR WORN. AFTER READING THE NUMEROUS COMPLAINTS ABOUT THIS PROBLEM FROM OTHER OWNERS, IT SEEMS THAT SUBARU OWES ME AND MANY OTHERS A RECALL. TODAY IS ABOUT 14 F OUTSIDE AND I DROVE THE SUBARU 16 MILES. THE FUMES WERE SO UNBEARABLE I HAD TO PULL OVER AND WAIT FOR THEM TO SUBSIDE. THIS SEEMS LIKE NOT ONLY AN EMISSIONS VIOLATION, BUT ALSO A FIRE AND HEALTH HAZARD.
NHTSA complaint #10557169 — an unverified report by a vehicle owner.
at 180,005 milesNorh Oaks, MN
WHEELS
FAILED FRONT WHEEL BEARINGS.
NHTSA complaint #10440112 — an unverified report by a vehicle owner.
Warwick, RI
SUSPENSION
THIS CAR WAS "INSPECTED" ON JULY 25, 2011 AT AFFORDABLE AUTO GLASS, 806 ELM STREET, WEST SPRINGFIELD, MA (MASSACHUSETTS INSPECTION STATION PB 024377). UPON PURCHASING THIS CAR IN OCTOBER, 2011, I ATTEMPTED TO GET A RI INSPECTION STICKER FOR IT WHEN REGISTERING IT IN RI. IT FAILED ON SEVERAL COUNTS (BALD TIRES, BAD REAR BRAKES, 2 BAD FRONT AXLES). I WOULD LIKE THIS STATION INVESTIGATED TO FIND OUT HOW THIS CAR COULD HAVE PASSED A MASS INSPECTION ONLY 3 MONTHS BEFORE I BOUGHT IT. IN ADDITION TO THE FAILED ITEMS, ONE FRONT BRAKE CALIPER WAS FROZEN AND THE BRACKET HOLDING THE OTHER FRONT BRAKE CALIPER WAS BROKEN.
NHTSA complaint #10434608 — an unverified report by a vehicle owner.
Warwick, RI
SERVICE BRAKES, HYDRAULIC
THIS CAR WAS "INSPECTED" ON JULY 25, 2011 AT AFFORDABLE AUTO GLASS, 806 ELM STREET, WEST SPRINGFIELD, MA (MASSACHUSETTS INSPECTION STATION PB 024377). UPON PURCHASING THIS CAR IN OCTOBER, 2011, I ATTEMPTED TO GET A RI INSPECTION STICKER FOR IT WHEN REGISTERING IT IN RI. IT FAILED ON SEVERAL COUNTS (BALD TIRES, BAD REAR BRAKES, 2 BAD FRONT AXLES). I WOULD LIKE THIS STATION INVESTIGATED TO FIND OUT HOW THIS CAR COULD HAVE PASSED A MASS INSPECTION ONLY 3 MONTHS BEFORE I BOUGHT IT. IN ADDITION TO THE FAILED ITEMS, ONE FRONT BRAKE CALIPER WAS FROZEN AND THE BRACKET HOLDING THE OTHER FRONT BRAKE CALIPER WAS BROKEN.
NHTSA complaint #10434608 — an unverified report by a vehicle owner.
Waterford, ME
ENGINE AND ENGINE COOLING
WHEN I PUT ON THE BRAKES TO STOP THE CAR THE ENGINE STALLS OUT..
NHTSA complaint #10402139 — an unverified report by a vehicle owner.
at 100,000 milesLake Tapps, WA
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2001 SUBARU LEGACY GT. THE CONTACT STARTED THE IGNITION AND SMELLED A STRONG ODOR OF FUEL INSIDE OF THE CABIN. THE FAILURE OCCURRED ONLY IN FREEZING WEATHER TEMPERATURES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND REMAINED THERE FOR SEVEN DAYS TO FURTHER INVESTIGATE THE PROBLEM. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 00V393000 (FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS). THE CONTACT EXPERIENCED THE IDENTICAL FAILURE AS MENTIONED IN THE RECALL. THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 100,000. UPDATED 03/29/11*LJ THE CONSUMER STATED THE DEALER REPLACED THE HOSES UNDER RECALL 00V393000, ALTHOUGH HIS VIN WAS NOT INCLUDED IN THE RECALL. THE CONSUMER STATED SHE WILL HAVE TO WAIT UNTIL THE WINTER TO SEE IF THE PROBLEM HAS BEEN RECTIFIED. UPDATED 08/19/11
NHTSA complaint #10386423 — an unverified report by a vehicle owner.
at 54,000 milesNairobi, 00
ENGINE AND ENGINE COOLING:ENGINE
TOOK MY 2001 BH5 GTB E-TUNE FOR SERVICE AT SUBARU KENYA. DEALER BLED THE OIL WITHOUT REPLACING IT(AS I FOUND OUT LATER). CRUISING AT 80KPH, CHECK ENGINE LIGHT CAME ON, CAR LOST ALL POWER, WAS TOWED BACK TO DEALER. DEALER SAID ENGINE HAD CEASED, SO THEY OVERHAULED IT. SAME THING HAPPENED AFTER 234KM. DEALER SAYS THEY DO NOT UNDERSTAND WHAT PROBLEM WAS AND ARE UNABLE TO FIX IT, SO I HAD TO PURCHASE A NEW ENGINE. FHI JAPAN SAYS MY INITIAL ENGINE WAS NOT BUILT FOR AFRICAN MARKET. SURELY, THEY SHOULD HAVE KNOWN BETTER. I AM SO MAD AT SUBARU KENYA( THE MOST INEXPERIENCED SUBARU DEALERS IN THE WORLD) AND FHI JAPAN!!
NHTSA complaint #10384028 — an unverified report by a vehicle owner.
at 30,000 milesMansfield CTR, CT
FUEL SYSTEM, GASOLINE
DURING THE WINTER MONTHS, WHEN THE TEMPERATURE IS IN THE 20'S OR BELOW, THERE IS A STRONG SMELL OF GASOLINE IN THE CABIN WHEN THE CAR IS IDLING AND WHEN I TURN ON THE HEATER FAN. THE SMELL REMAINS IN MY GARAGE AFTER I STOP THE CAR. MY SON, WHO IS A MECHANIC TIGHTENED THE FUEL LINES WHICH SEEMED TO HELP A BIT BUT THIS PROBLEM HAS PERSISTED EVERY WINTER. THERE WAS A RECALL IN 2001 BUT SUBARU MAINTAINS THAT THE RECALL DOES NOT APPLY TO MY VIN NUMBER AND SAYS THAT I NEED TO BRING THE CAR IN AND PAY FOR THE DIAGNOSIS. THERE ARE MANY COMPLAINTS DETAILING EXACTLY THE SYMPTOMS OF MY PROBLEM ON THE WEBSITE, ARFE WHICH LEADS ME TO THINK THAT THE PROBLEM SHOULD BE ADDRESSED BY A BROADER RECALL BY SUBARU.
NHTSA complaint #10380589 — an unverified report by a vehicle owner.
at 130,000 milesSussex, NJ
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2001 SUBARU LEGACY OUTBACK. THE CONTACT NOTICED A FUEL SMELL AND WHEN SHE WOULD TURN THE HEATING SYSTEM ON, THE SMELL BECAME UNBEARABLE, FORCING THE CONTACT TO ROLL THE WINDOWS DOWN. THE FAILURE BEGAN OCTOBER 2010. NEITHER THE DEALER OR MANUFACTURER HAD NOT BEEN NOTIFIED NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 130,000. UPDATED 09/28/11*LJ THE CONSUMER STATED THE GAS SMELL ONLY OCCURRED WHEN THE TEMPERATURE WAS BELOW 30 DEGREES. UPDATED 10/05/11
NHTSA complaint #10378477 — an unverified report by a vehicle owner.
at 7,000 milesSagamore Beach, MA
FUEL SYSTEM, GASOLINE
RAW GAS LEAK IN COLD WEATHER HAS BEEN A PERSISTENT PROBLEM, OVERWHELMING ODOR IN PASSENGER COMPARTMENT AND AFTER PARKING IN BASEMENT GARAGE. THIS WAS BROUGHT TO DEALERS ATTENTION AT FIRST SERVICE WHEN CAR WAS NEW AND DEALER COULD NOT IDENTIFY ANY PROBLEM. I UNDERSTAND THIS IS STILL A COMMON PROBLEM WITH THIS YEAR AND MODEL VEHICLE FOR WHICH THERE HAS BEEN NO RECALL.
NHTSA complaint #10377741 — an unverified report by a vehicle owner.
at 128,000 milesSilver Spring, MD
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
TL*THE CONTACT OWNS A 2001 SUBARU LEGACY. UPON ENTERING THE VEHICLE THE CONTACT COULD SMELL A STRONG ODOR OF GASOLINE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THIS WAS A KNOWN FAILURE DUE TO THE FUEL LINES SHRINKING IN COLD WEATHER. AN UNKNOWN REPAIR WAS PERFORMED ON THE VEHICLE. A FEW WEEKS LATER THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 128,000 AND THE CURRENT MILEAGE WAS 130,000. THE CONSUMER STATED THE SMELL WAS MOST PROMINENT DURING THE DAY. ALTHOUGH THE SMELL WOULD SOMETIMES OCCUR WHEN THE HEAT WAS ON AND IT INTENSIFIED WHEN THE FAN WAS TURNED ON. THE PROBLEM BEGAN AT THE END OF NOVEMBER. THE SMELL WAS MOST PRONOUNCED WHEN THE TEMPERATURE DROPPED INTO THE TWENTIES. THE CONSUMER STATED SHE LOOKED FOR EVIDENCE OF A GAS LEAK, BUT WAS UNABLE TO FIND ANYTHING. THE CONSUMER BELIEVED THERE AS DESIGN/DEFECT IN MATERIALS. THE CONSUMER WAS INFORMED THERE WAS NO RECALL ON HER VEHICLE AND SUBARU DENIED ANY RESPONSIBILITY BECAUSE OF THE AGE AND MILEAGE OF THE VEHICLE. UPDATED EVOQ 01/31/11. UPDATED 2/23/11 *CN UPDATED 12/06/2011
NHTSA complaint #10375054 — an unverified report by a vehicle owner.
at 100,331 milesAshland, VACrashFire
TIRES
BLOW OUT WITH COMPLETE DETACHMENT OF TIRE TREAD FROM WHEEL AT 50 MPH; CAR CRASHED INTO STONE WALL; AIR BAGS DEPLOYED; FIRE IN FORWARD PART OF ENGINE COMPARTMENT PUT OUT BY FIRE COMPANY; FIRE COMPANY COMMENT THAT LOOKED LIKE TIRE FAILURE; TIRES HAD ONLY ~2000 MILES ON THEM; NO INJURIES; ONLY ONE CAR INVOLVED; POLICE FILED A REPORT; CAR IS A TOTAL LOSS; I HAVE THE TIRE TREAD WHICH DETACHED FROM THE WHEEL AND IS A COMPLETE, SINGLE CIRCULAR PIECE; ABOUT 1 INCH OF TIRE RUBBER REMAINED ATTACHED TO EACH RIM OF THE WHEEL.
NHTSA complaint #10334348 — an unverified report by a vehicle owner.
at 105,000 milesKensington, MD
SERVICE BRAKES, HYDRAULIC
ON A COLD START, WITH THE AMBIENT TEMPERATURE AT OR BELOW FREEZING (32F), THE 3RD TIME I PRESS THE BRAKE PEDAL, IT WILL NOT GO DOWN. THERE IS A HARD STOP AND THE BRAKES DO NOT ENGAGE. THE VEHICLE, IF IN MOTION, WILL NOT STOP. REPEATED PUMPING OF THE BRAKE PEDAL EVENTUALLY FREES UP THE BRAKE PEDAL AND BRAKING FUNCTION IS RESTORED. NOTICE A DISTINCT REVVING OF THE ENGINE WHEN THE PROBLEM IS REMEDIED. THIS IS A REPEATABLE PROBLEM.
NHTSA complaint #10310827 — an unverified report by a vehicle owner.
at 130,000 milesGuilderland, NY
FUEL SYSTEM, GASOLINE
WE STARTED TO EXPERIENCE GASOLINE FUMES IN THE PASSENGER COMPARTMENT OF THE CAR. OUR DEALERS SERVICE DEPARTMENT DETERMINED THAT THE FUEL LINE WAS LEAKING AND NEEDED TO BE REPLACED. WHILE NO DAMAGE OF WHICH WE ARE AWARE HAS OCCURRED TO THE CAR, IT WOULD APPEAR THAT A HIGH RISK OF FIRE WAS PRESENT (OR WOULD BECOME PRESENT) WITHOUT REPLACEMENT OF THIS PART (WHICH TYPICALLY WOULD LAST THE "LIFETIME" OF THE CAR). COST OF REPAIR: $355.15.
NHTSA complaint #10300293 — an unverified report by a vehicle owner.