Owners have filed 179 complaints
about the 1997 Subaru Legacy with NHTSA between 1996 and 2020.
The largest single group is the engine & cooling.
Across this model's run it ranks 9 of 33 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 76
Against the median year of the Subaru Legacy. 50 means typical for this
model; 100 means roughly double.
Severity — 95
18.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 0
0% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
25,000 – 49,999 miles
310.0%
50,000 – 74,999 miles
310.0%
75,000 – 99,999 miles
1240.0%
100,000 – 149,999 miles
516.7%
150,000+ miles
723.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 1996peak 13Nov 2020
NHTSA investigations into the 1997 Subaru Legacy
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE99067Opened 1 Nov 1999Closed 31 May 2000ELECTRICAL SYSTEM
ELECTRICAL SYSTEM
ODI HAS RECEIVED 5,820 COMPLAINTS CONCERNING A VARIETY OF ELECTRICAL SYSTEM FAILURES THAT RESULT IN THE VEHICLE STALLING.OUR COMPLAINT ANALYSIS INDICATES THAT THE MAJORITY OF THESE COMPAINTS ARE CAUSED BY ALTERNATOR FAILURE.IN SOME INSTANCES, THE VEHICLE IS COMPLETELY DEAD AND WILL NOT RESTART.BASED ON OUR INVESTIGATION AND THE MANUFACTURER'S RESPOMSE, ODI IS CLOSING THIS INVESTIGATION BECAUSE THE MANUFACTURER HAS AGREED TO PERFORM THE OWNER NORTIFICATION PROGRAM CITED ABOVE, INCLUDING QUARTERLY NOTIFICATIONS TO ODI.THIS PROGRAM ALLOWS OWNERS TO GET THEIR ALTERNATOR REPLACED FOR FREE.FURTHER U...
Recalls on the 1997 Subaru Legacy
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 200118312,569 units in Canada
Other
Certain passenger vehicles equipped with front coil springs.The front coil springs were produced with poor paint quality which, after continued exposure to corrosive salt, can result in breakage of the spring. Depending on the location of the fracture, a broken spring could move past the spring seat and contact a front tire. Some tires have deflated due to contact with a broken spring. Correction: Dealers will notify customers to bring their vehicle to an authorize dealership to have a spring guard installed on both front struts to prevent tire puncture and replace any broken springs free of charge.
Recall 200006946,003 units in Canada
Other
Certain vehicle do not comply with Regulation 6 - Statement of Compliance. Compliance label was not expressed in both official languages in regard to vehicle classification. Correction: No corrective action will be taken for existing vehicles. Correct compliance label will be affixed in current production vehicles.
Recall 19981071,866 units in Canada
Suspension
A WELD FRACTURE MAY OCCUR ON THE HANGER BRACKET OF THE FRONT TRANSVERSE LINKS. THIS COULD RESULT IN SEPARATION OF THE BRACKET WITH SUBSEQUENT FAILURE OF THE LOWER SUSPENSION MOUNTING AND LOSS OF VEHICLE CONTROL. CORRECTION: FRONT TRANSVERSE LINKS WILL BE INSPECTED AND REPLACED IF NECESSARY.
Recall 19980301,393 units in Canada
Powertrain
THE AUTOMATIC TRANSMISSION SHIFT LEVER ASSEMBLIES ON THESE VEHICLES MAY FAIL DUE TO POOR WELDS WITHIN THE ASSEMBLY. THIS CAN RESULT IN STUCK IGNITION KEYS, BROKEN SHIFT LEVERS/LINKAGES AND IMPROPER MOVEMENT OF SHIFT LEVERS. CORRECTION: AUTOMATIC SHIFT LEVER ASSEMBLY WILL BE REPLACED WITH ONE FURNISHED BY A DIFFERENT SUPPLIER.
Recall 19980293,364 units in Canada
Engine
THE THROTTLE SHAFT BALL BEARING ON THE SENSOR SIDE OF THE THROTTLE BODY ASSEMBLY MAY NOT HAVE BEEN INSTALLED ON THESE VEHICLES. THIS COULD EVENTUALLY LEAD TO INCOMPLETE RETURN OF THE THROTTLE VALVE AND CONSEQUENTLY A HIGH IDLING CONDITION. CORRECTION: THROTTLE BODY WILL BE INSPECTED AND IF THE BEARING IS MISSING, THE THROTTLE BODY WILL BE REPLACED.
Recall 19972001,360 units in Canada
Lights And Instruments
THE HAZARD WARNING FLASHER BUTTON CAN BIND IN THE HOUSING CAUSING CONTINUED OPERATION OF THE HAZARD WARNING LAMPS, OR THEIR BEING TURNED OFF BUT THE TURN SIGNALS BECOMING INOPERABLE. CORRECTION: DEALERS WILL INSTALL A MODIFIED HAZARD WARNING SWITCH.
Reports where the owner recorded a crash, a fire, an injury or a death.
Pacifica, CACrash
VEHICLE SPEED CONTROL
1997 SUBARU LEGACY OUTBACK WITH SUDDEN ACCELERATION PROBLEMS. CONSUMER STATES THAT THE VEHICLE MADE A LOUD NOISE AND THE BRAKE PEDAL WENT TO THE FLOOR AND VEHICLE SURGED WITHOUT WARNING AND HIT THE VEHICLE IN FRONT OF THE CONSUMER. *KB THE CONSUMER STATED BOTH VEHICLES HAD MINIMAL DAMAGE. THE DEALER REPLACED THE FAST IDLE AIR CONTROL VALVE. THE CONSUMER DOESN'T BELIEVE THAT THE SUDDEN ACCELERATION PROBLEM HAS BEEN RECTIFIED. THE CONSUMER DIDN'T STATE IF A POLICE REPORT WAS FILED.
NHTSA complaint #10218307 — an unverified report by a vehicle owner.
at 63,000 milesBerkeley, CAFire
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
PROBLEMS WITH VEHICLE BLOWING HEAD GASKETS.*MR WHILE DRIVING, THE CHECK ENGINE LIGHT ILLUMINATED, SMOKE CAME FROM UNDER THE HOOD AND THE TAIL PIPE. VEHICLE WAS TOWED TO A SUBARU DEALERSHIP WHERE IT WAS DISCOVERED THE PROBLEM WAS A BLOWN HEAD GASKET. COOLANT AND OIL SPRAYED ALL OVER THE ENGINE AND IGNITED A SMALL FIRE ON THE EXHAUST MANIFOLD, BUT IT EXTINGUISHED ITSELF. CONSUMER HAD VEHICLE TOWED TO HER LOCAL DEALER. SHE OBTAINED TWO OPINIONS AND THEY BOTH SAID THE SAME THING. EXTREME COOLANT LOSS BUT NO EVIDENCE OF A LEAK. IT APPEARED WITHOUT TAKING THE ENGINE APART TO BE A FACTORY DEFECT. IT'S EITHER A DEFECTIVE HEAD GASKET, CASTING FLAW IN THE METAL OR A HEAD THAT WASN'T TORQUED PROPERLY. CONSUMER WOULD LIKE SUBARU TO COVER THE ENTIRE COST A OF A ENGINE (INCLUDING LABOR), REIMBURSEMENT FOR AIR FLOW AND FILTER REPLACEMENT, REIMBURSEMENT FOR TOWING, COST OF A RENTAL CAR, AND MECHANIC'S VEHICLE CHECK FOR A TOTAL OF $1976.16 DOLLARS.
NHTSA complaint #10049945 — an unverified report by a vehicle owner.
Lebanon, NHCrash
AIR BAGS:FRONTAL
CONSUMER TRIED TO AVOID A CRASH WHILE TRAVELING 68-70 MPH. IN THE PROCESS, THE CONSUMER RAN THE VEHICLE OFF THE ROAD, RUNNING HEAD ON INTO A TREE. DRIVER'S AIR BAG FAILED TO DEPLOY.
NHTSA complaint #10049965 — an unverified report by a vehicle owner.
Berkeley, CAFire
ENGINE AND ENGINE COOLING:ENGINE
WHILE TRAVELING AT 70 MPH ENGINE LIGHT ILLUMINATED AND SMOKE CAME FROM UNDER HOOD. DRIVER PULLED OVER, POPPED HOOD, AND NOTICED COOLANT AND OIL SPRAYED OVER ENGINE. ALSO A COUPLE OF FLAMES WERE PRESENT. DEALER SAID IT WAS A BLOWN HEAD GASKET.
NHTSA complaint #10042496 — an unverified report by a vehicle owner.
at 49,882 milesNEW Milford, CTCrash1 injured
AIR BAGS
MY 1997 SUBARU LEGACY WAS TOTALLED IN A FRONT END COLLISION. THE COLLISION OCCURRED AT 30-35 MPH, MY 97 LEGACY'S ENGINE WAS DESTROYED IN THIS COLLISION, AND I WAS CRUNCHED INTO THE STEERING WHEEL BECAUSE THE AIRBAGS DID NOT DEPLOY. I SUFFERED INTERNAL INJURIES AND WAS TAKEN BY AMBULANCE TO THE HOSPITAL EMERGENCY ROOM. BOTH AIRBAGS IN MY 97 LEGACY FAILED. THE LEGACY WAS TOTALLED.
NHTSA complaint #10002691 — an unverified report by a vehicle owner.
Cinnaminson, NJCrash1 injured
VEHICLE SPEED CONTROL
WHEN CRUISE CONTROL IS SET AT 65 MPH, GOING UP AN INCLINE AND MAKING A TURN VEHICLE SUDDENLY ACCELERATED, LOST CONTROL OF VEHICLE AND HIT A WALL. DRIVER INJURED. VEHICLE TOTALED*AK
NHTSA complaint #8005304 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 97,255 milesSanta Barbara, CA
ELECTRICAL SYSTEM
CAR WAS SOMETIMES DIFFICULT TO START, OTHER TIMES IT WOULD STALL/HESITATE WHEN IN MOTION ON CITY STREET. DISCOVERED TO BE CAUSED BY AGED/WORN FUEL PUMP CAUSING OVERCURRENT DRAW THAT FAILS TO BLOW FUSE CAUSING MELTDOWN IN WIRING HARNESS CONNECTOR WHERE PIGTAIL FROM PUMP CONNECTS TO THE CHASSIS SIDE OF THE WIRING HARNESS. HEAT/SPARK POTENTIAL IS CREATED IN CLOSE PROXIMITY TO FUEL TANK THAT HAS MANY REPORTED CASES OF FUEL FILLER NECK RUSTING OFF AND LEAKING FUEL. A QUICK GOOGLE SEARCH REVEALS THAT A NUMBER OF PEOPLE, WITH PHOTOS, HAVE EXPERIENCED THIS FAILURE. PHOTO PROVIDED IS FROM INTERNET BUT THE RESULT IS THE SAME.
NHTSA complaint #11375007 — an unverified report by a vehicle owner.
at 97,255 milesSanta Barbara, CA
FUEL/PROPULSION SYSTEM
CAR WAS SOMETIMES DIFFICULT TO START, OTHER TIMES IT WOULD STALL/HESITATE WHEN IN MOTION ON CITY STREET. DISCOVERED TO BE CAUSED BY AGED/WORN FUEL PUMP CAUSING OVERCURRENT DRAW THAT FAILS TO BLOW FUSE CAUSING MELTDOWN IN WIRING HARNESS CONNECTOR WHERE PIGTAIL FROM PUMP CONNECTS TO THE CHASSIS SIDE OF THE WIRING HARNESS. HEAT/SPARK POTENTIAL IS CREATED IN CLOSE PROXIMITY TO FUEL TANK THAT HAS MANY REPORTED CASES OF FUEL FILLER NECK RUSTING OFF AND LEAKING FUEL. A QUICK GOOGLE SEARCH REVEALS THAT A NUMBER OF PEOPLE, WITH PHOTOS, HAVE EXPERIENCED THIS FAILURE. PHOTO PROVIDED IS FROM INTERNET BUT THE RESULT IS THE SAME.
NHTSA complaint #11375007 — an unverified report by a vehicle owner.
at 225,812 milesFort Wayne, IN
WHEELS
1997 SUBARU LEGACY OUTBACK. CAME OUT TO MY PARKED VEHICLE WITH THE RIGHT FRONT TIRE FLAT DUE TO PART OF THE SUSPENSION SPRING BEING SNAPPED AND STICKING INTO INSIDE OF THE TIRE. SPRING WAS INTACT WHEN I PARKED IT. FRIGHTENING TO THINK IF THAT HAD HAPPENED WHILE DRIVING ON THE HIGHWAY OF WHICH I WAS THE DAY BEFORE THIS HAPPENED.
NHTSA complaint #11013111 — an unverified report by a vehicle owner.
at 225,812 milesFort Wayne, IN
STEERING
1997 SUBARU LEGACY OUTBACK. CAME OUT TO MY PARKED VEHICLE WITH THE RIGHT FRONT TIRE FLAT DUE TO PART OF THE SUSPENSION SPRING BEING SNAPPED AND STICKING INTO INSIDE OF THE TIRE. SPRING WAS INTACT WHEN I PARKED IT. FRIGHTENING TO THINK IF THAT HAD HAPPENED WHILE DRIVING ON THE HIGHWAY OF WHICH I WAS THE DAY BEFORE THIS HAPPENED.
NHTSA complaint #11013111 — an unverified report by a vehicle owner.
at 225,812 milesFort Wayne, IN
SUSPENSION
1997 SUBARU LEGACY OUTBACK. CAME OUT TO MY PARKED VEHICLE WITH THE RIGHT FRONT TIRE FLAT DUE TO PART OF THE SUSPENSION SPRING BEING SNAPPED AND STICKING INTO INSIDE OF THE TIRE. SPRING WAS INTACT WHEN I PARKED IT. FRIGHTENING TO THINK IF THAT HAD HAPPENED WHILE DRIVING ON THE HIGHWAY OF WHICH I WAS THE DAY BEFORE THIS HAPPENED.
NHTSA complaint #11013111 — an unverified report by a vehicle owner.
at 92,000 milesMilford, NH
ENGINE
1997 SUBARU LEGACY GT 2.5L ENGINE, APPROX. 92K MILES, ENGINE STARTED OVERHEATING. CAR WAS TAKEN TO TWO DIFFERENT REPAIR FACILITIES AND DIAGNOSED AS BLOWN HEAD GASKET AFTER PRESSURE TEST, BLOCK TEST, NO SIGNS OF LEAKING. CAR HAD BEEN SERVICED FAITHFULLY BY ORIGINAL OWNER AT SUBARU DEALERSHIPS SINCE PURCHASE. I FOUND OUT THIS IS A COMMON PROBLEM FROM REPAIR FACILITIES WITH THIS MODEL AND ENGINE BUT WHEN QUESTIONED SUBARU DEALERSHIP THEY SAID IT COULDN'T HAVE HAPPENED AS HEAD GASKET AND COOLING SYSTEM ARE NOT RELATED (?) AND PROBLEM WAS A CRACKED BLOCK OR CYLINDER. ESTIMATED COST TO REPLACE HEAD GASKET $2450-. ESTIMATED COST TO REPLACE ENGINE $5700-. I HAD ALSO HAD A PROBLEM WHERE THE FUEL FILLER TUBE THAT CONNECTS TO THE GAS TANK FROM WHERE YOU PUR THE GASOLINE IN FROM THE PUMP HAD RUSTED AWAY AND LEAKED FUEL ONTO THE GROUND. I HAD THAT REPLACED AT APPROX. COST OF $400-. AGAIN SUBARU DENIED THERE WAS A PROBLEM WHEN I CALLED THE DEALERSHIP. THESE PROBLEMS OCCURRED WITH IN SIX MONTHS OF EACH OTHER.
NHTSA complaint #10662887 — an unverified report by a vehicle owner.
at 92,000 milesMilford, NH
FUEL/PROPULSION SYSTEM
1997 SUBARU LEGACY GT 2.5L ENGINE, APPROX. 92K MILES, ENGINE STARTED OVERHEATING. CAR WAS TAKEN TO TWO DIFFERENT REPAIR FACILITIES AND DIAGNOSED AS BLOWN HEAD GASKET AFTER PRESSURE TEST, BLOCK TEST, NO SIGNS OF LEAKING. CAR HAD BEEN SERVICED FAITHFULLY BY ORIGINAL OWNER AT SUBARU DEALERSHIPS SINCE PURCHASE. I FOUND OUT THIS IS A COMMON PROBLEM FROM REPAIR FACILITIES WITH THIS MODEL AND ENGINE BUT WHEN QUESTIONED SUBARU DEALERSHIP THEY SAID IT COULDN'T HAVE HAPPENED AS HEAD GASKET AND COOLING SYSTEM ARE NOT RELATED (?) AND PROBLEM WAS A CRACKED BLOCK OR CYLINDER. ESTIMATED COST TO REPLACE HEAD GASKET $2450-. ESTIMATED COST TO REPLACE ENGINE $5700-. I HAD ALSO HAD A PROBLEM WHERE THE FUEL FILLER TUBE THAT CONNECTS TO THE GAS TANK FROM WHERE YOU PUR THE GASOLINE IN FROM THE PUMP HAD RUSTED AWAY AND LEAKED FUEL ONTO THE GROUND. I HAD THAT REPLACED AT APPROX. COST OF $400-. AGAIN SUBARU DENIED THERE WAS A PROBLEM WHEN I CALLED THE DEALERSHIP. THESE PROBLEMS OCCURRED WITH IN SIX MONTHS OF EACH OTHER.
NHTSA complaint #10662887 — an unverified report by a vehicle owner.
at 75,000 milesParamus, NJ
POWER TRAIN
TL* THE CONTACT OWNS A 1997 SUBARU LEGACY. THE CONTACT STATED THAT THE VEHICLE BECAME STUCK IN PARK. THE FAILURE WAS RECURRING. THE VEHICLE HAD BEEN TAKEN TO AN AUTHORIZED DEALER, WHO LUBRICATED THE AUTOMATIC TRANSMISSION SHIFTER BUT TO NO AVAIL. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN BACK FOR FURTHER DIAGNOSIS AND IT WAS ADVISED THAT THE PART REQUIRED FOR THE REPAIR WAS NO LONGER AVAILABLE. THE AUTHORIZED DEALER ADVISED THE CONTACT TO PURCHASE THE SHIFT LOCK MODULE AND AN AUTHORIZED DEALER WOULD REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 75000. UPDATED 06/10/14 MA THE CONSUMER WAS INFORMED, THE PART WAS NO LONGER AVAILABLE. UPDATED 07/23/14
NHTSA complaint #10576868 — an unverified report by a vehicle owner.
at 199,932 milesEast Lansing, MI
FUEL SYSTEM, GASOLINE
WHEN THE GAS TANK IS FILLED ABOVE HALF A TANK, FUEL LEAKS ONTO THE GROUND IN LARGE AMOUNTS NEAR THE REAR OF THE VEHICLE. THIS IS EXTREMELY DANGEROUS SINCE A SPARK OR CIGARETTE WOULD CAUSE AN EXPLOSION.
NHTSA complaint #10551508 — an unverified report by a vehicle owner.
Monroe, NC
SUSPENSION
I INSTALLED MEVOTECH STRUT MOUNTS (MP903987 & MP903986) ON OUR 1997 SUBARU LEGACY POSTAL WHEN INSTALLING NEW REAR SHOCK ABSORBER/STRUTS. THE RIGHT SIDE FAILED ON THE FIRST DAY AFTER AROUND 60 MILES. I REPLACED IT WITH THE ORIGINAL FACTORY PART THAT HAD LASTED 420,000 MILES. THE LEFT SIDE FAILED THE NEXT DAY AFTER BEING IN SERVICE FOR APPROXIMATELY 100 MILES TOTAL. I RETURNED THE OTHER ORIGINAL PART TO SERVICE. THE FAILURES ALLOWED THE STRUT TO PUSH THROUGH THE MOUNT AND HIT ON THE THIN RETAINING PLATE. IT ALLOWED THE REAR SUSPENSION TO BECOME EXTREMELY LOUD AND LOOSE. I REPORTED THIS TO THE MANUFACTURER AND RECEIVED NO RESPONSE. I REPORTED IT TO THE SELLER, ROCKAUTO, AND THEIR RESPONSE WAS THAT I SHOULD DO MORE RESEARCH ON PART QUALITY. I BELIEVE THERE IS A DIFFERENCE BETWEEN POOR QUALITY AND DANGEROUS DEFECT. I HAVE THE FAULTY MEVOTECH PARTS IN THEIR ORIGINAL BOXES.
NHTSA complaint #10545985 — an unverified report by a vehicle owner.
Pownal, VT
FUEL SYSTEM, GASOLINE
MY FUEL FILLER RUSTED OFF @ THE FUEL TANK CAUSING IT TO LEAK ON THE GROUND WHEN THE TANK IS NEARLY FULL.I HAVE READ OTHER COMPLAINTS ABOUT THIS PROBLEM.IT'S A BIG JOB FOR A DIY.YOU NEED TO DROP THE REAR DIFFERENTIAL , DRIVE SHAFT , MUFFLER , ETC..IS THIS SOMETHING SUBARU COVERS COST WISE?
NHTSA complaint #10448926 — an unverified report by a vehicle owner.
at 75,000 milesShelton, CT
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL* THE CONTACT OWNS A 1997 SUBARU LEGACY. THE CONTACT ATTEMPTED TO START THE IGNITION AND THE ENGINE FAILED TO START. THE BATTERY WAS JUMP STARTED; HOWEVER THE FAILURE RECURRED WHILE DRIVING. THE BATTERY WAS RECHARGED FOR A SECOND TIME. THE CONTACT REPLACED THE BATTERY TERMINAL DUE TO SEVERE RUST AND CORROSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 02/28/12 *BF THE CONSUMER STATED BATTERY CORROSION DESTROYED THE NEGATIVE TERMINAL. UPDATED 03/08/12
NHTSA complaint #10446947 — an unverified report by a vehicle owner.
at 75,000 milesShelton, CT
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1997 SUBARU LEGACY. THE CONTACT ATTEMPTED TO START THE IGNITION AND THE ENGINE FAILED TO START. THE BATTERY WAS JUMP STARTED; HOWEVER THE FAILURE RECURRED WHILE DRIVING. THE BATTERY WAS RECHARGED FOR A SECOND TIME. THE CONTACT REPLACED THE BATTERY TERMINAL DUE TO SEVERE RUST AND CORROSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 02/28/12 *BF THE CONSUMER STATED BATTERY CORROSION DESTROYED THE NEGATIVE TERMINAL. UPDATED 03/08/12
NHTSA complaint #10446947 — an unverified report by a vehicle owner.
Sandy Hook, CT
FUEL SYSTEM, GASOLINE
GASOLINE FILLER TUBE ON SUBARU LEGACY MODELS (1994 & 1997) RUST OUT AND CAUSE VERY SERIOUS DANGER FROM POSSIBLE FIRE/EXPLOSION DUE TO LEAKING FUEL. THIS APPEARS TO BE A VERY COMMON PROBLEM FOR SUBARU OWNERS AND COSTLY ($350+) TO REPAIR. THIS PART WAS REPLACED ON BOTH A 1994 AND A 1997 SUBARU LEGACY AND THE REPAIR SHOP INDICATED THAT THIS IS A COMMON PROBLEM THAT THEY HAVE DEALT WITH QUITE OFTEN. I FEEL THE PROBLEM IS VERY DANGEROUS AND SHOULD BE ADDRESSED BY THE MANUFACTURER.
NHTSA complaint #10303534 — an unverified report by a vehicle owner.
Sandy Hook, CT
STRUCTURE
GASOLINE FILLER TUBE ON SUBARU LEGACY MODELS (1994 & 1997) RUST OUT AND CAUSE VERY SERIOUS DANGER FROM POSSIBLE FIRE/EXPLOSION DUE TO LEAKING FUEL. THIS APPEARS TO BE A VERY COMMON PROBLEM FOR SUBARU OWNERS AND COSTLY ($350+) TO REPAIR. THIS PART WAS REPLACED ON BOTH A 1994 AND A 1997 SUBARU LEGACY AND THE REPAIR SHOP INDICATED THAT THIS IS A COMMON PROBLEM THAT THEY HAVE DEALT WITH QUITE OFTEN. I FEEL THE PROBLEM IS VERY DANGEROUS AND SHOULD BE ADDRESSED BY THE MANUFACTURER.
NHTSA complaint #10303534 — an unverified report by a vehicle owner.
at 118,000 milesSchenectady, NY
ENGINE AND ENGINE COOLING
1997 SUBARU LEGACY 2.5 L ENGINE. 118,000 MILES. CHRONIC OVERHEATING. MANY DOLLARS SPENT ONLY TO FIND THAT THESE CARS ARE NOTORIOUS FOR BLOWING HEAD GASKETS. SURE ENOUGH, THAT'S THE TROUBLE.
NHTSA complaint #10293403 — an unverified report by a vehicle owner.
at 195,748 milesCentralia, WA
ENGINE AND ENGINE COOLING:ENGINE
I AM SURE YOU HAVE RECEIVED OTHER COMPLAINTS REGARDING THE 2.5L ENGINE IN 1997 SUBARU LEGACY GT'S. THE HEAD GASKETS ARE VERY WEAK, WHICH WHEN THEY BLOW, CAN CAUSE A LOSS OF POWER DUE TO A RUSH OF COOLANT FLOWING INTO THE SYSTEM, WHICH KILLS THE ENGINE. THIS PROBLEM IS VERY WIDESPREAD, AND SUBARU DOES NOT ADMIT ANYTHING. HOWEVER, IN CANADA, SUBARU WAS SUED FOR THIS SAME ISSUE. THERE ARE THOUSANDS OF PEOPLE OUT THERE THAT ARE EXPERIENCING ERRATIC FAILURE WITH THESE HEAD GASKETS, AND THERE ISN'T EVEN A TSB ON THEM. PLEASE, HELP US!
NHTSA complaint #10259756 — an unverified report by a vehicle owner.
at 195,748 milesCentralia, WA
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I AM SURE YOU HAVE RECEIVED OTHER COMPLAINTS REGARDING THE 2.5L ENGINE IN 1997 SUBARU LEGACY GT'S. THE HEAD GASKETS ARE VERY WEAK, WHICH WHEN THEY BLOW, CAN CAUSE A LOSS OF POWER DUE TO A RUSH OF COOLANT FLOWING INTO THE SYSTEM, WHICH KILLS THE ENGINE. THIS PROBLEM IS VERY WIDESPREAD, AND SUBARU DOES NOT ADMIT ANYTHING. HOWEVER, IN CANADA, SUBARU WAS SUED FOR THIS SAME ISSUE. THERE ARE THOUSANDS OF PEOPLE OUT THERE THAT ARE EXPERIENCING ERRATIC FAILURE WITH THESE HEAD GASKETS, AND THERE ISN'T EVEN A TSB ON THEM. PLEASE, HELP US!
NHTSA complaint #10259756 — an unverified report by a vehicle owner.
at 116,000 milesGreenville, SC
ENGINE AND ENGINE COOLING
I WAS OUT DRIVING ON A SUNNY SUNDAY WITH A COUPLE OF FRIENDS TO SEE THE FALL COLOR, AND WITHOUT WARNING MY CAR OVERHEATED. I TOOK IT TO MY MECHANIC TO HAVE FIND OUT WHAT CAUSED THE PROBLEM AND HE SAID IT WAS A "BLOWN HEAD GASKET". I HAVE NOT HAD THE REPAIRS DONE YET BECAUSE I AM TRYING TO DECIDE WHETHER OR NOT TO PUT IN A NEW ENGINE OR JUST REPAIR THE OLD ONE. THE COST IS GOING TO BE IN EXCESS OF $1500 DOLLARS EITHER OPTION AND AFTER DOING A BIT OF RESEARCH I HAVE FOUND THAT THERE ARE MULTIPLE WEBSITES OUT THERE WITH PEOPLE WHO ARE SUFFERING THE SAME PROBLEMS. THIS PROBLEM ONLY SEEMS TO EFFECT A CERTAIN NUMBER OF YEAR MODELS AND I WOULD LIKE TO HAVE SUBARU DO SOMETHING TO HELP ALERT THOSE WHO WILL POTENTIALLY BE BUYING THESE VEHICLES WITH NO KNOWLEDGE OF WHAT THEY ARE BUYING INTO.
NHTSA complaint #10247657 — an unverified report by a vehicle owner.
at 83,000 milesColorado Springs, CO
FUEL SYSTEM, GASOLINE
AFTER A GAS FILL-UP, I NOTED A LARGE WET SPOT UNDER THE REAR PASSENGER SIDE OF THE VEHICLE. BECAUSE IT SMELLS LIKE GAS, I TOOK IT TO MY AUTHORIZED SUBARU MECHANIC AND WAS ADVISED THAT THE FILLER NECK WAS LOOSE. IN ORDER TO FIX THE MANUFACTURER DEFLECTIVE, HE WOULD HAVE TO REMOVE THE REAR AXLE. SINCE THE CAR IS 11 YEARS OLD WITH OVER 83K MILES, THE CAR IS OF COURSE OUT OF WARRANTY. HOWEVER, IN MY OPTION, MY 1997 SUBARU LEGACY GT SEDAN IS NOW CONSIDERED UNSAFE TO DRIVE UNDER ANY SPEED. I RECOMMENDED THAT SUBARU TAKES THE INITIATE BY ISSUING A RECALL BEFORE SOMEONE DIES AS RESULT OF THIS MANUFACTURER DEFLECTIVE.
NHTSA complaint #10245208 — an unverified report by a vehicle owner.
at 136,000 milesAthens, WV
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 1997 SUBARU LEGACY. THE VEHICLE IS LEAKING GASOLINE FROM THE FILLER TUBE. THE DEALER STATED THAT THE REPAIR WOULD BE THE CONTACT'S RESPONSIBILITY BECAUSE THERE WAS NO SAFETY RECALL. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 140,000 AND FAILURE MILEAGE WAS 136,000.
NHTSA complaint #10242783 — an unverified report by a vehicle owner.
at 80,000 milesWentachee, WA
AIR BAGS
TL*THE CONTACT OWNS A 1997 SUBARU LEGACY. THE CONTACT NOTICED THAT THE AIR BAG WARNING LIGHT CONSTANTLY ILLUMINATES ON THE INSTRUMENT PANEL, WHICH MEANS THAT SHE COULD EXPERIENCE SPORADIC AIR BAG DEPLOYMENT OR IMPROPER DEPLOYMENT IN THE EVENT OF A CRASH. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 80,000 AND CURRENT MILEAGE WAS 84,000.
NHTSA complaint #10238404 — an unverified report by a vehicle owner.
at 70,000 milesLittle Falls, MN
SERVICE BRAKES, HYDRAULIC
IN COLD WEATHER (ZERO OR BELOW), THE BRAKE PEDAL ON MY 1997 SUBARU LEGACY SEDAN BECOMES HARD, AND WHEN I PUT IT ANY GEAR, FORWARD OR REVERSE, THE IDLE SPEED WILL CAUSE THE CAR TO MOVE AND THE BRAKES WILL NOT STOP THE CAR-I HAVE TO SHIFT INTO NEUTRAL. I HAVE LEARNED THAT PUMPING THE BRAKE PEDAL WHILE THE CAR IS AT IDLE IN N OR P WILL USUALLY HELP, AT -20 DEGREES, I HAVE TO LET THE CAR IDLE FOR 5 TO 10 MINUTES AND THEN TRY IT. THE DEALER INDICATED THAT THIS IS NOT UNCOMMON, BUT THAT THERE IS NO EASY FIX FOR THIS. THIS HAS HAPPENED EVERY WINTER SINCE I BOUGHT THE CAR IN 2001.
NHTSA complaint #10226565 — an unverified report by a vehicle owner.
Pacifica, CACrash
VEHICLE SPEED CONTROL
1997 SUBARU LEGACY OUTBACK WITH SUDDEN ACCELERATION PROBLEMS. CONSUMER STATES THAT THE VEHICLE MADE A LOUD NOISE AND THE BRAKE PEDAL WENT TO THE FLOOR AND VEHICLE SURGED WITHOUT WARNING AND HIT THE VEHICLE IN FRONT OF THE CONSUMER. *KB THE CONSUMER STATED BOTH VEHICLES HAD MINIMAL DAMAGE. THE DEALER REPLACED THE FAST IDLE AIR CONTROL VALVE. THE CONSUMER DOESN'T BELIEVE THAT THE SUDDEN ACCELERATION PROBLEM HAS BEEN RECTIFIED. THE CONSUMER DIDN'T STATE IF A POLICE REPORT WAS FILED.
NHTSA complaint #10218307 — an unverified report by a vehicle owner.
at 224,992 milesCourtice, 00
ENGINE AND ENGINE COOLING
SUDDEN OVERHEATING OCCURRING MOSTLY ABOVE 60 KM/H SYMPTOMS INCLUDED LARGE POCKETS OF AIR IN COOLING SYSTEM AS WELL AS SMALL BUBBLES. FIRST THOUGHT BY MECHANIC WAS HEAD GASKET, HOWEVER TESTS ON COOLANT SHOWED OTHERWISE. SMALL LEAK FOUND IN WATER PUMP GASKET, REPLACED ENTIRE PUMP AND GASKET, AS WELL AS THERMOSTAT, BELTS, HOSES, ETC. CURRENT RESEARCH HAS PROVEN THAT YEARS 1997 THROUGH 2002 ALL DO THIS AS A RESULT OF A DESIGN FLAW THAT CAUSES THE HEAD GASKET TO FAIL.
NHTSA complaint #10204444 — an unverified report by a vehicle owner.