FaultScore

FaultScore report

2005 Subaru Legacy problems

Owners have filed 250 complaints about the 2005 Subaru Legacy with NHTSA between 2004 and 2026. The largest single group is the engine & cooling. Across this model's run it ranks 2 of 33 worst.

F

FaultScore 84/100

Higher is worse. Measured against the other years of the Subaru Legacy.

How this is worked out

The numbers

250

Complaints

22

Crashes reported

7

Fires reported

11

Injuries reported

76,000 mi

Median mileage at failure

Half of reported failures happened before this

27%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 100 vs 50 Severity 83 vs 50 Early failure 46 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Subaru Legacy. 50 means typical for this model; 100 means roughly double.
Severity — 83
16% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 46
27% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2005 compares with every other Subaru Legacy

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2005 Subaru Legacy

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 34 13.6%

1 crashes, 1 fires · median 49,300 mi

Brakes 32 12.8%

Median failure at 129,750 miles

1 crashes, 0 fires · median 81,500 mi

1 crashes, 3 fires · median 93,000 mi

Airbags 22 8.8%

5 crashes, 0 fires · median 62,793 mi

Median failure at 96,926 miles

Lights 15 6.0%

0 crashes, 1 fires · median 85,787 mi

1 crashes, 0 fires · median 86,800 mi

1 crashes, 0 fires · median 70,000 mi

Wheels 7 2.8%

2 crashes, 0 fires · median 64,127 mi

Suspension 7 2.8%

2 crashes, 0 fires · median 144,000 mi

Other & Unspecified 6 2.4%

2 crashes, 0 fires · median 63,500 mi

Seats 6 2.4%

1 crashes, 2 fires · median 46,927 mi

Seat Belts 6 2.4%

Median failure at 7,500 miles

Tires 6 2.4%

1 crashes, 0 fires · median 19,750 mi

Body & Structure 4 1.6%

1 crashes, 0 fires · median 142,000 mi

Stability & Traction Control 3 1.2%

2 crashes, 0 fires · median 29,719 mi

Steering 3 1.2%

Median failure at 70,000 miles

Equipment & Accessories 1 0.4%

1 crashes, 0 fires · median 29,719 mi

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Engine 13 37.1%
Turbo/Supercharger 6 17.1%
Rear/Other 3 8.6%
Body 3 8.6%
Exhaust System 3 8.6%
Cruise Control 3 8.6%
Turbo/Supercharger 2 5.7%
Warning Light/Devices 2 5.7%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 7 3.4%
1,000 – 9,999 miles 21 10.3%
10,000 – 24,999 miles 12 5.9%
25,000 – 49,999 miles 21 10.3%
50,000 – 74,999 miles 36 17.6%
75,000 – 99,999 miles 40 19.6%
100,000 – 149,999 miles 45 22.1%
150,000+ miles 22 10.8%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

These stars come from the pre-2011 crash test programme. NHTSA rebuilt the programme for the 2011 model year and states that ratings either side of that change are not comparable — so do not read these against a 2011-or-newer car's stars.

Configuration Overall Front Side Rollover
2005 Subaru Legacy 4-DR. w/SAB

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Nov 2004 peak 11 Aug 2026

NHTSA investigations into the 2005 Subaru Legacy

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

1 investigation is still open.

EA15001 Opened 24 Feb 2015 Still open AIR BAGS:FRONTAL

Air Bag Inflator Rupture

The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field fai...

PE14016 Opened 11 Jun 2014 Closed 2 Mar 2015 AIR BAGS:FRONTAL

Air Bag Inflator Rupture

The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field fai...

Recalls on the 2005 Subaru Legacy

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

20V003000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

20V002000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

20V001000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

19V297000

ELECTRICAL SYSTEM:IGNITION:SWITCH

Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester vehicles, 2008-2011 Impreza vehicles, 2008-2014 WRX vehicles, 2005-2014 Legacy vehicles, 2005-2014 Outback vehicles and 2006-2008 Tribeca vehicles equipped with a mechanical key ignition switch installed as a replacement part. The ball spring inside the switch may break, reducing the strength of the ignition switch. If this occurs, the weight on the key ring and certain road conditions could cause the ignition switch to move out of the run position to the accessory position, turning off the engine.

Risk: The engine turning off unexpectedly can increase the risk of a crash. If a crash occurs under this condition, the air bag may not deploy, increasing the risk of injury.

15V323000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Subaru Baja vehicles manufactured January 22, 2003, to July 21, 2004, 2004-2005 Impreza vehicles manufactured January 28, 2003, to May 31, 2005, 2003-2008 Subaru Legacy vehicles manufactured January 22, 2003, to May 2, 2008, 2003-2008 Subaru Outback vehicles manufactured February 18, 2003, to May 5, 2008, and 2005 Saab 9-2x vehicles manufactured February 11, 2004, to March 17, 2005. The affected vehicles are equipped with a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture upon its deployment.

Risk: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

14V763000

AIR BAGS

Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy and Outback vehicles, and 2003-2005 Baja vehicles sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Puerto Rico, Hawaii, the U.S. Virgin Islands, Guam, Saipan, American Samoa, Florida and adjacent counties in southern Georgia, as well as the coastal areas of Alabama, Louisiana, Mississippi and Texas. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.

Risk: In the event of a crash necessitating deployment of the passenger’s frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

14V311000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Subaru of America, Inc. (Subaru) is recalling certain model year 2005-2009 Outback and Legacy, 2008-2011 Impreza and 2008-2014 Impreza WRX/STI, and 2009-2013 Forester vehicles, currently, or formerly, registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Salt water could splash on the brake lines through a gap in the fuel tank protector, resulting in excessive corrosion of the brake lines. Note that affected vehicles not currently, or formerly registered, in the salt belt states identified above are eligible for repair, at no cost to the customer, upon request.

Risk: Brake line corrosion may result in brake fluid leakage. Fluid leakage may result in longer distances being required to slow or stop the vehicle, increasing the risk of a crash.

13V110000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Subaru is recalling certain model year 2005-2009 Outback and Legacy vehicles manufactured from December 2003, through April 2009 and currently, or formerly, registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Salt water could splash on the brake lines through a gap in the fuel tank protector, resulting in excessive corrosion of the brake lines.

Risk: Brake line corrosion may result in brake fluid leakage. Fluid leakage may result in longer distances being required to slow or stop the vehicle, increasing the risk of a crash.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2020001 23,159 units in Canada

Airbag

Issue: This recall is for certain vehicles that had an airbag inflator replaced as a part of an earlier recall campaign. This recall provides a final repair. Long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Actions: Owners will be notified by mail and instructed to take their vehicle to a dealer to inspect the passenger-front airbag inflator. The passenger-front airbag module or inflator will be replaced as necessary. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.

Recall 2019191 100 units in Canada

Electrical

Issue: A problem with certain replacement ignition switches may allow the key turn out of the “ON” position while driving. This could cause the engine to turn off suddenly. It could also cause the airbag system not to work properly in a crash. Note: This is a voluntary service campaign that is not being conducted under the requirements of the Motor Vehicle Safety Act. This problem only affects certain parts used for replacement of original parts. Safety Risk: A sudden loss of engine power could increase the risk of a crash. An airbag system that does not work properly in a crash could cause an increased risk of injuries. Corrective Actions: The company will notify owners by mail and instruct them to take their vehicle to a dealer to inspect the ignition switch, and replace it as necessary.

Recall 2015599 22,864 units in Canada

Airbag

On certain vehicles, the passenger frontal airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the passenger airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Correction: Dealers will replace airbag inflators. Note: This is an expansion of recall 2015-234.

Recall 2014223 105,649 units in Canada

Brakes

On certain vehicles, the center and rear brake lines may become perforated due to corrosion. This would cause a leak in the brake system potentially increasing stopping distances, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect vehicles and either apply an anti-corrosion coating to the lines, or replace them as necessary. Note: This recall supersedes recall 2013092. Vehicles that were inspected and/or repaired under the previous recall will require re-inspection and/or repair.

Recall 2013092 25,732 units in Canada

Brakes

On certain vehicles, due to the design of the fuel tank protector, the center and rear brake lines may become perforated due to corrosion. This would cause a leak in the brake system potentially increasing stopping distances, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect vehicles and either apply an anti-corrosion coating to the lines, or replace them as necessary. Note: This recall is superseded by recall 2014223.

Recall 2004189 380 units in Canada

Airbag

On certain vehicles, the newly designed side curtain airbags were not built to Fuji Heavy Industries specifications by the component supplier and may not offer sufficient head protection in side impact crashes. Correction: Dealers will replace the side curtain airbags.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 130,000 miles Clarence Center, NY Fire

SEATS

THE VEHICLE WAS PARKED ON A CITY STREET. MY SON WENT OUT IN THE MORNING TO MOVE IT TO FIND THE DRIVER SIDE SEAT BURNED COMPLETELY OUT AND SOOT ALL OVER THE CAR. HIS INSURANCE (LIABILITY ONLY) WOULD NOT COVER THE DAMAGE AND WAS TOLD BY SUBARU TO HAVE IT TOWED TO A DEALER AT HIS EXPENSE FOR THEM TO INSPECT IT. AFTER OVER A MONTH HE WAS TOLD THAT THE FIRE BY THEIR DETERMINATION WAS NOT CAUSED BY THE HEATED SEATS BUT BY ANOTHER SOURCE. IT IS OBVIOUS BY THE PICTURES AND BY INSPECTION THAT THE FIRE WAS CAUSED AND STARTED BY FAULTY WIRING ON THE HEATED SEATS.

NHTSA complaint #11079861 — an unverified report by a vehicle owner.

at 130,000 miles Clarence Center, NY Fire

ELECTRICAL SYSTEM

THE VEHICLE WAS PARKED ON A CITY STREET. MY SON WENT OUT IN THE MORNING TO MOVE IT TO FIND THE DRIVER SIDE SEAT BURNED COMPLETELY OUT AND SOOT ALL OVER THE CAR. HIS INSURANCE (LIABILITY ONLY) WOULD NOT COVER THE DAMAGE AND WAS TOLD BY SUBARU TO HAVE IT TOWED TO A DEALER AT HIS EXPENSE FOR THEM TO INSPECT IT. AFTER OVER A MONTH HE WAS TOLD THAT THE FIRE BY THEIR DETERMINATION WAS NOT CAUSED BY THE HEATED SEATS BUT BY ANOTHER SOURCE. IT IS OBVIOUS BY THE PICTURES AND BY INSPECTION THAT THE FIRE WAS CAUSED AND STARTED BY FAULTY WIRING ON THE HEATED SEATS.

NHTSA complaint #11079861 — an unverified report by a vehicle owner.

at 102,789 miles Grand Rapids, MI Crash

AIR BAGS

I HAD OWNED THE CAR FOR NOT EVEN A YEAR YET BACK IN 2012, AND THE ONLY ACCIDENT I'VE EVER BEEN IN HAPPENED ON MY WAY TO SCHOOL(COLLEGE). THE AIR BAG DID NOT COME OUT OF THE STEERING WHEEL, BUT SHOULD HAVE. LUCKILY I ONLY EXPERIENCED MILD WHIP LASH, AND VERY LARGE BODY SHOP BILL. ALSO WHEN THEY FINALLY BROUGHT ME IN TO GET IT REPLACED THIS PAST SUMMER(2017) THEY PUSHED MY CAR AROUND THE LOT, AND MESSED UP MY TRANSMISSION AMONGST SOME OTHER THINGS. BUT WHEN I ASKED THE TECHNICIANS ABOUT IT, THEY GOT DEFENSIVE, AND DENIED ANY CLAIM OF WRONG DOING.

NHTSA complaint #11054944 — an unverified report by a vehicle owner.

at 102,789 miles Grand Rapids, MI Crash

UNKNOWN OR OTHER

I HAD OWNED THE CAR FOR NOT EVEN A YEAR YET BACK IN 2012, AND THE ONLY ACCIDENT I'VE EVER BEEN IN HAPPENED ON MY WAY TO SCHOOL(COLLEGE). THE AIR BAG DID NOT COME OUT OF THE STEERING WHEEL, BUT SHOULD HAVE. LUCKILY I ONLY EXPERIENCED MILD WHIP LASH, AND VERY LARGE BODY SHOP BILL. ALSO WHEN THEY FINALLY BROUGHT ME IN TO GET IT REPLACED THIS PAST SUMMER(2017) THEY PUSHED MY CAR AROUND THE LOT, AND MESSED UP MY TRANSMISSION AMONGST SOME OTHER THINGS. BUT WHEN I ASKED THE TECHNICIANS ABOUT IT, THEY GOT DEFENSIVE, AND DENIED ANY CLAIM OF WRONG DOING.

NHTSA complaint #11054944 — an unverified report by a vehicle owner.

at 102,789 miles Grand Rapids, MI Crash

ELECTRICAL SYSTEM

I HAD OWNED THE CAR FOR NOT EVEN A YEAR YET BACK IN 2012, AND THE ONLY ACCIDENT I'VE EVER BEEN IN HAPPENED ON MY WAY TO SCHOOL(COLLEGE). THE AIR BAG DID NOT COME OUT OF THE STEERING WHEEL, BUT SHOULD HAVE. LUCKILY I ONLY EXPERIENCED MILD WHIP LASH, AND VERY LARGE BODY SHOP BILL. ALSO WHEN THEY FINALLY BROUGHT ME IN TO GET IT REPLACED THIS PAST SUMMER(2017) THEY PUSHED MY CAR AROUND THE LOT, AND MESSED UP MY TRANSMISSION AMONGST SOME OTHER THINGS. BUT WHEN I ASKED THE TECHNICIANS ABOUT IT, THEY GOT DEFENSIVE, AND DENIED ANY CLAIM OF WRONG DOING.

NHTSA complaint #11054944 — an unverified report by a vehicle owner.

at 14,500 miles Santa Cruz, CA Crash

VEHICLE SPEED CONTROL

ENGINE ACCELERATED AT A RAPID SPEED ON ITS OWN POWER.. UNABLE TO STOP THE VEHICLE WITH THE BRAKES. VEHICLE WAS IN MOTION IN THE PARKING LOT..

NHTSA complaint #11021084 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 134,000 miles Center Valley, PA

SERVICE BRAKES, HYDRAULIC

The contact owns a 2005 Subaru Legacy. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the brake pedal was depressed to the floorboard. The contact downshifted to slow down, and the vehicle came to a stop. The ABS warning light was illuminated. The contact inspected the vehicle and became aware that at the rear of the vehicle there was brake fluid leaking onto the ground. The vehicle was towed to the residence. The dealer was made aware of the failure. The contact was informed that the vehicle was previously repaired under NHTSA Campaign Number: 14V311000 (Service Brakes, Hydraulic); in 2014. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 134,000.

NHTSA complaint #11756463 — an unverified report by a vehicle owner.

Bellingham, WA

SERVICE BRAKES

While driving to work, my brake pedal went to the floor and I lost 90% of braking power. After managing to get the car back home, and topping up brake fluid, I noticed a puddle of it right in front of the passenger rear wheel. After doing research, found that this was a problem for this car, covered under recall WQK-47. Having bought this car used a few months ago, I checked and apparently this recall had been performed, but was obviously not successful in preventing the failure of my brakes. After researching the recall, found that there were 2 remedies depending on the inspection performed by the dealer when the car was brought in for the original recall work. According to the service records, the application of a protective rustproofing wax material was performed, which was supposed to prevent the deterioration of the brake lines. The other remedy for the recall was to replace the brake lines, which was not done on my vehicle. After this issue happened, I brought my vehicle to my Subaru dealer, and contacted Subaru of America to open a case. After a week and minimal communication or information from Subaru of America, I received a call stating they would not cover my brake lines under the recall, even though they failed at the exact point specified by the safety recall, showing that the repair previously done was not effective in ensuring the safety of the vehicle.

NHTSA complaint #11753193 — an unverified report by a vehicle owner.

Cranston, RI

SERVICE BRAKES

Brake lines were definitely not replaced even though known to be defective and prone to corrosion and leaks. Almost got into a accident because the known recalled area let go on the highway

NHTSA complaint #11736111 — an unverified report by a vehicle owner.

at 229,126 miles Morehead City, NC

SERVICE BRAKES, HYDRAULIC

The contact owns a 2005 Subaru Legacy. The contact received notification of NHTSA Campaign Number: 14V311000 (Service Brakes, Hydraulic); however, the dealer refused to perform the recall. The contact stated that the dealer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving 35 MPH, while braking for a traffic light, the brake pedal was depressed and went to the floorboard. The contact was able to stop the vehicle and had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the rear passenger side brake line had corroded and needed to be replaced. The vehicle was not repaired by the dealer since the dealer stated the vehicle was not registered in the listed states on the recall notification. The failure mileage was 229,126. Parts distribution disconnect.

NHTSA complaint #11617812 — an unverified report by a vehicle owner.

Reading, PA

SERVICE BRAKES

The vehicles brake lines have corroded and started to leak, resulting in the stopping distance increasing and the vehicle not being safe to drive. When getting the airbag recall performed at the Subaru dealership 3 years ago I mentioned the brake line recall. They stated they inspected the lines, and no issue was present. There is now an obvious issue with the brake line corroding and failing. Subaru is telling me there is no active recall.

NHTSA complaint #11559656 — an unverified report by a vehicle owner.

Millis, MA

SERVICE BRAKES

I noticed a small puddle of fluid by the right rear wheel and immediately brought the vehicle over to Premier Subaru of Fremont, CA for an inspection. Premier Subaru diagnosed the problem as the right rear hard brake line failure and leak due to excessive corrosion. Premier Subaru provided a repair estimate of $3,997.17; stating that this issue needs immediate attention. Back in 2014, there was a service campaign to address this issue; #14V311000 and my car received this service. I've contacted Subaru of America (SOA), Customer Advocacy, about this issue and they are not willing to provide any assistance to address this current issue, even though it is directly related to the 2014 campaign. I am the second owner of this car purchasing it in 2011. The car is in excellent mechanical condition having only 135,000 miles (averaging ~7,100 miles/year) and has spent the last 7 years in the San Francisco, CA area. Pictures of the undercarriage of the car are available should you need them.

NHTSA complaint #11538103 — an unverified report by a vehicle owner.

at 115,000 miles Poughkeepsie, NY

STRUCTURE:BODY

The contact owns a 2005 Subaru Legacy. The contact stated that the hydraulic brake lines were leaking. The brake warning light was illuminated. The vehicle was taken to the local dealer and the contact was informed that there was rust covering the subframe of the vehicle and fuel tank. The dealer declined to complete a recall repair under NHTSA Campaign Number: 14V311000 (Service Brakes, Hydraulic). The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 115,000.

NHTSA complaint #11500294 — an unverified report by a vehicle owner.

at 115,000 miles Poughkeepsie, NY

SERVICE BRAKES, HYDRAULIC

The contact owns a 2005 Subaru Legacy. The contact stated that the hydraulic brake lines were leaking. The brake warning light was illuminated. The vehicle was taken to the local dealer and the contact was informed that there was rust covering the subframe of the vehicle and fuel tank. The dealer declined to complete a recall repair under NHTSA Campaign Number: 14V311000 (Service Brakes, Hydraulic). The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 115,000.

NHTSA complaint #11500294 — an unverified report by a vehicle owner.

Sparks, NV

VEHICLE SPEED CONTROL

While driving, cruise control and check engine light comes on and then the car won't accelerate. Engine revs really high and when pushing accelerator pedal, car will not move. The check engine code states "throttle position sensor". This has happened more than 20 times

NHTSA complaint #11485513 — an unverified report by a vehicle owner.

Enfield, CT

SERVICE BRAKES

The rear brakes on the above referenced vehicle failed due to environmental corrosion. This is aligned with recall WQK47-2 which was open for the effected vehicle. The vehicle was transported to Suburban Subaru of Vernon CT for recall resolution. The dealership service department was not willing to complete the repair for different reasons. The vehicle was returned to me, with the rear brakes inoperable, but upon review of NHTSA.gov and Subaru's recall lookup, the recall was marked as Completed. The Service Writer communication with me and the provided Service Invoice from Suburban Subaru of Vernon CT clearly state that the recall was not completed. This is in direct conflict with the reporting to Subaru and NHTSA with regards to Recall Compliance. I reached out to Subaru Customer Advocacy for resolution of this documentation compliance but there was no direct path to re-open the recall and rectify the situation.

NHTSA complaint #11484674 — an unverified report by a vehicle owner.

Coral Springs, FL

SERVICE BRAKES

Car is a Subaru Legacy GT 2005 Brake lines were corroded and burst and almost caused major accident on highway. Subaru is not taking responsibility of the recall since the car is in Florida now. Originally it was in New Hampshire which was designated as a recall state I called their customer recall line and they refused to repair it. this was part of a 200,000 + recall. Car only has 20,000 miles. Subaru is putting everyone’s safety at risk by not taking care of their recalls.

NHTSA complaint #11477426 — an unverified report by a vehicle owner.

Millsboro, DE

UNKNOWN OR OTHER

A combination of high temperature and exposure to sunlight is causing dashboard to become sticky/melted. The center for auto Safety is calling on car makers and the federal govement to address melting dashboards. The melting plastic coupled with sun glare makes it difficult to see through the windshield under certain conditions. I have the same issue that has been documented in the Nissan Altima, Toyota Camry, Mazda 3, Lexus IS 250 and the Lexus 350 according to the GibbsLaw Group. Upon contacting Subaru, I was offered a $500 credit to have the dashboard replaced. This may only be 25% of the cost for replacement. As a safety issue, this should be paid for in full under a manufacturers recall.

NHTSA complaint #11462660 — an unverified report by a vehicle owner.

at 160,000 miles Randolph, MA

SERVICE BRAKES

The contact owns a 2005 Subaru Legacy. The contact stated while driving 30 mph and approaching a red light, the brake pedal was depressed and went to the floor. The brake warning light was illuminated. The contact continued driving to the residence. The contact checked the brake fluid reservoir and noticed that the brake fluid was low. The brake fluid was topped off however, several days later the warning light reappeared. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the brake lines above the gas tank were leaking. The vehicle was not repaired. The contact was informed that the vehicle was previously repaired in 2014 under NHTSA campaign number: 14V311000 (Service Brakes, Hydraulic). The manufacturer was made aware of the failure but declined to offer a second free repair. The failure mileage was 160,000.

NHTSA complaint #11427055 — an unverified report by a vehicle owner.

at 180,000 miles Albertville, MN

SERVICE BRAKES, HYDRAULIC

The contact owns a 2005 Subaru Legacy. The contact stated while driving 60 mph, the brake pedal would go all the way to the floorboard while depressed. The contact became aware that there was brake fluid leaking onto the floor from the brake line near the rear passenger’s side tire. The dealer and manufacturer were made aware of the failure. The contact was informed that there was a recall repair performed on the service brakes, hydraulic in 2014, where the affected areas were rustproofed with anti-corrosion wax. The vehicle was not diagnosed nor repaired. The failure mileage was 180,000.

NHTSA complaint #11419330 — an unverified report by a vehicle owner.

at 130,000 miles LOS Angeles, CA

SERVICE BRAKES

TL* THE CONTACT OWNS A 2005 SUBARU LEGACY. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE BRAKE PEDAL FAILED AND DEPRESSED TO THE FLOORBOARD. THE CONTACT CONTINUED TO DRIVE WITH THE PARKING BRAKE APPLIED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND WAS INFORMED ABOUT NHTSA CAMPAIGN NUMBER: 14V311000 (SERVICE BRAKES, HYDRAULIC). THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

NHTSA complaint #11396801 — an unverified report by a vehicle owner.

at 141,000 miles LOS Gatos, CA

VEHICLE SPEED CONTROL

DRIVING SOUTHBOUND ON HWY 17 AT 60MPH 11/15/2020 ENGINE SUDDENLY WENT TO IDLE. THROTTLE BECAME UNRESPONSIVE. CHECK ENGINE LIGHT ILLUMINATED. I DRIFTED TO SAFETY OFF THE HIGHWAY. ENGINE STILL IDLING, THROTTLE UNRESPONSIVE. AFTER CHECKING UNDER THE HOOD, I RESTARTED THE CAR AND NORMAL THROTTLE RESPONSE RETURNED. I CAUTIOUSLY DROVE HOME AND READ THE CODE FOR THE CEL: P2138 -- THROTTLE POSITION SENSOR VOLTAGE CORRELATION. A QUICK SEARCH FOUND OTHERS HAVE SOLVED THIS PROBLEM BY CHANGING THROTTLE CONTROL TO AN UPDATED VERSION THAT USES HALL EFFECT METHOD INSTEAD OF A RHEOSTAT. I INQUIRED WITH PREVIOUS OWNER OF THIS CAR AND FOUND IT HAD HAPPENED ONCE BEFORE.

NHTSA complaint #11375253 — an unverified report by a vehicle owner.

at 249,000 miles Grand Rapids, MI

SERVICE BRAKES

PREVIOUS RECALL ISSUE WITH BRAKES WAS NEVER FIXED CORRECTLY, RESULTING IN A LARGE LEAK IN THE REAR RIGHT SIDE BRAKE LINE THAT CAUSED MY BRAKES TO ALMOST COMPLETELY GO OUT. PREVIOUS ISSUE, WHICH WAS SUPPOSEDLY FIXED IN 2014, WAS ONLY A STOPGAP MEASURE THAT DIDN'T PREVENT THE BRAKE LINE FROM COMPLETELY CORRODING AWAY.

NHTSA complaint #11350031 — an unverified report by a vehicle owner.

at 50,000 miles Elizabeth, PA

UNKNOWN OR OTHER

THE CD PLAYER TURNS ON BY ITSELF WHEN RADIO IS ON. NOTHING SPECIFICALLY MAKES IT HAPPEN LIKE HITTING A BUMP OR ANYTHING IT DOES IT WHILE CAR IS STILL. CAR WAS TAKIN ON TO BE LOOKED AT BUT THEY SAID NOTHING COULD BE DONE. ALSO, GEAR SHIFT DOESN'T ALWAYS LOCK IN PLACE. WHICH MAKES THE CAR NOT ABLE TO START AND/OR MOVE IF ON A SLIGHTLY HILL.

NHTSA complaint #11309383 — an unverified report by a vehicle owner.

at 50,000 miles Elizabeth, PA

ELECTRICAL SYSTEM

THE CD PLAYER TURNS ON BY ITSELF WHEN RADIO IS ON. NOTHING SPECIFICALLY MAKES IT HAPPEN LIKE HITTING A BUMP OR ANYTHING IT DOES IT WHILE CAR IS STILL. CAR WAS TAKIN ON TO BE LOOKED AT BUT THEY SAID NOTHING COULD BE DONE. ALSO, GEAR SHIFT DOESN'T ALWAYS LOCK IN PLACE. WHICH MAKES THE CAR NOT ABLE TO START AND/OR MOVE IF ON A SLIGHTLY HILL.

NHTSA complaint #11309383 — an unverified report by a vehicle owner.

at 159,000 miles Cheshire, CT

EXTERIOR LIGHTING

I RECENTLY NOTICED THAT SOME ELEMENTS OF MY REAR HATCH ON MY SUBARU LEGACY WAGON WERE NOT WORKING. SPECIFICALLY, THE LIGHTS THAT ILLUMINATE THE LICENSE PLATE, THE REAR DEFROSTER, CENTER BRAKE LIGHT, HATCH LOCKING MECHANISM, AND RADIO ANTENNA WERE NOT WORKING. AN INSPECTION OF THE AREA WHERE THE WIRES ENTER THE HATCH DOOR FROM THE BODY OF THE VEHICLE REVEALS THAT SEVERAL OF THE WIRES IN THE HARNESS WERE BROKEN COMPLETELY WITH SOME WIRES IN VARIOUS STATES OF DETERIORATION. I BELIEVE THIS IS AN UNUSUAL FAILURE AND NOT A TYPICAL WEAR ITEM. I AM CONCERNED AS I HAVE LOST THE ABILITY TO PROPERLY LOCK AND SECURE MY VEHICLE, TO CLEAR FROST AND ICE FROM THE REAR GLASS FOR PROPER VISIBILITY, LOST THE ABILITY TO ILLUMINATE MY LICENSE PLATE WHICH COULD RESULT IN BEING PULLED OVER BY LAW ENFORCEMENT. OVER TIME, CONTINUED DETERIORATION WILL RESULT IN THE INABILITY TO USE MY REAR WIPER AND REVERSE LIGHTS. THEY'RE SEEMS TO BE A DEFECT WITH THE WIRING USED IN THIS AREA. IT WAS NOT CAPABLE OF WITHSTANDING NORMAL USE REPETITIONS OF OPENING AND CLOSING THE HATCH DOOR. THERE ARE MANY MEMBERS OF THE SUBARU LEGACY AND OUTBACK COMMUNITIES THAT HAVE HAD THIS ISSUE OCCUR. I BELIEVE THAT THIS WILL HAPPEN TO ALL SUBARU LEGACY OR OUTBACK MODELS 05-09 GIVEN ENOUGH TIME.

NHTSA complaint #11308299 — an unverified report by a vehicle owner.

at 159,000 miles Cheshire, CT

ELECTRICAL SYSTEM

I RECENTLY NOTICED THAT SOME ELEMENTS OF MY REAR HATCH ON MY SUBARU LEGACY WAGON WERE NOT WORKING. SPECIFICALLY, THE LIGHTS THAT ILLUMINATE THE LICENSE PLATE, THE REAR DEFROSTER, CENTER BRAKE LIGHT, HATCH LOCKING MECHANISM, AND RADIO ANTENNA WERE NOT WORKING. AN INSPECTION OF THE AREA WHERE THE WIRES ENTER THE HATCH DOOR FROM THE BODY OF THE VEHICLE REVEALS THAT SEVERAL OF THE WIRES IN THE HARNESS WERE BROKEN COMPLETELY WITH SOME WIRES IN VARIOUS STATES OF DETERIORATION. I BELIEVE THIS IS AN UNUSUAL FAILURE AND NOT A TYPICAL WEAR ITEM. I AM CONCERNED AS I HAVE LOST THE ABILITY TO PROPERLY LOCK AND SECURE MY VEHICLE, TO CLEAR FROST AND ICE FROM THE REAR GLASS FOR PROPER VISIBILITY, LOST THE ABILITY TO ILLUMINATE MY LICENSE PLATE WHICH COULD RESULT IN BEING PULLED OVER BY LAW ENFORCEMENT. OVER TIME, CONTINUED DETERIORATION WILL RESULT IN THE INABILITY TO USE MY REAR WIPER AND REVERSE LIGHTS. THEY'RE SEEMS TO BE A DEFECT WITH THE WIRING USED IN THIS AREA. IT WAS NOT CAPABLE OF WITHSTANDING NORMAL USE REPETITIONS OF OPENING AND CLOSING THE HATCH DOOR. THERE ARE MANY MEMBERS OF THE SUBARU LEGACY AND OUTBACK COMMUNITIES THAT HAVE HAD THIS ISSUE OCCUR. I BELIEVE THAT THIS WILL HAPPEN TO ALL SUBARU LEGACY OR OUTBACK MODELS 05-09 GIVEN ENOUGH TIME.

NHTSA complaint #11308299 — an unverified report by a vehicle owner.

at 159,000 miles Cheshire, CT

VISIBILITY/WIPER

I RECENTLY NOTICED THAT SOME ELEMENTS OF MY REAR HATCH ON MY SUBARU LEGACY WAGON WERE NOT WORKING. SPECIFICALLY, THE LIGHTS THAT ILLUMINATE THE LICENSE PLATE, THE REAR DEFROSTER, CENTER BRAKE LIGHT, HATCH LOCKING MECHANISM, AND RADIO ANTENNA WERE NOT WORKING. AN INSPECTION OF THE AREA WHERE THE WIRES ENTER THE HATCH DOOR FROM THE BODY OF THE VEHICLE REVEALS THAT SEVERAL OF THE WIRES IN THE HARNESS WERE BROKEN COMPLETELY WITH SOME WIRES IN VARIOUS STATES OF DETERIORATION. I BELIEVE THIS IS AN UNUSUAL FAILURE AND NOT A TYPICAL WEAR ITEM. I AM CONCERNED AS I HAVE LOST THE ABILITY TO PROPERLY LOCK AND SECURE MY VEHICLE, TO CLEAR FROST AND ICE FROM THE REAR GLASS FOR PROPER VISIBILITY, LOST THE ABILITY TO ILLUMINATE MY LICENSE PLATE WHICH COULD RESULT IN BEING PULLED OVER BY LAW ENFORCEMENT. OVER TIME, CONTINUED DETERIORATION WILL RESULT IN THE INABILITY TO USE MY REAR WIPER AND REVERSE LIGHTS. THEY'RE SEEMS TO BE A DEFECT WITH THE WIRING USED IN THIS AREA. IT WAS NOT CAPABLE OF WITHSTANDING NORMAL USE REPETITIONS OF OPENING AND CLOSING THE HATCH DOOR. THERE ARE MANY MEMBERS OF THE SUBARU LEGACY AND OUTBACK COMMUNITIES THAT HAVE HAD THIS ISSUE OCCUR. I BELIEVE THAT THIS WILL HAPPEN TO ALL SUBARU LEGACY OR OUTBACK MODELS 05-09 GIVEN ENOUGH TIME.

NHTSA complaint #11308299 — an unverified report by a vehicle owner.

at 191,000 miles Greensburg, PA

SERVICE BRAKES

I WAS DRIVING MY 2005 SUBARU LEGACY AND WAS APPROACHING A TURN. WHILE BRAKING AT MAYBE 30% BRAKE FORCE I FELT A SLIGHT LOSS OF BRAKE PRESSURE. I KNEW RIGHT AWAY SOMETHING WAS VERY WRONG AND TRIED TO LIGHTLY FEEL FOR BRAKE PRESSURE TO SEE IF I WOULD BE ABLE TO EMERGENCY STOP IF NECESSARY. I WAS ABLE TO DOWNSHIFT AND KNEW THE ROADS VERY WELL TO DECREASE SPEED. ONCE STOPPED I WAS ABLE TO MODULATE THE BRAKE AND LOOK UNDER THE CAR. I OBSERVED BRAKE FLUID POURING FROM THE UNDERBODY TRAY DIRECTLY IN FRONT OF THE REAR PASSENGER WHEEL. THESE BRAKE LINES WERE TREATED BY SUBARU AS A PART OF A PREVIOUS RECALL APPROX. 2 YEARS PRIOR WITH A ANTI-CORROSIVE RUST SOLUTION. I'M LEAD TO BELIEVE THERE WAS A SECOND RECALL NOTICE REGARDING THE SAME ISSUE, BUT WHETHER IT WAS COMPLETED BY THE DEALERSHIP AT THAT TIME I DON'T KNOW FOR SURE. I DON'T BELIEVE IT WAS THOUGH. I TOOK MY SUBARU TO THE DEALERSHIP 6 DAYS AGO AND THEY HAVE ORDERED PARTS TO FIX THE ISSUE, AND I'M LEAD TO BELIEVE IT'LL BE PAID IN-FULL BY THE DEALERSHIP. THIS WAS A SUDDEN AND BAD SITUATION, STOPPING DISTANCE WAS GREATLY AND QUICKLY REDUCED. I'M CERTAIN THERE ARE OTHER DRIVERS WOULD NOT HAVE NOTICED THE ISSUE UNTIL MUCH LATER.

NHTSA complaint #11256385 — an unverified report by a vehicle owner.

at 105,000 miles Fernandina Beach, FL

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2005 SUBARU LEGACY. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD AN ABNORMAL NOISE. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V297000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO SUBARU OF JACKSONVILLE (LOCATED AT 10800 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (904) 641-6455) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 105,000.

NHTSA complaint #11231936 — an unverified report by a vehicle owner.

Utica, NY

SERVICE BRAKES

2005 SUBARU LEGACY. CONSUMER WRITES IN REGARDS TO BRAKE FAILURE. *LD THE CONSUMER STATED THE BRAKES FAILED WHILE DRIVING. THE FAILURE WAS DUE TO CORROSION.

NHTSA complaint #11231299 — an unverified report by a vehicle owner.