Owners have filed 161 complaints
about the 1996 Subaru Legacy with NHTSA between 1996 and 2012.
The largest single group is the airbags.
Across this model's run it ranks 10 of 33 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 69
Against the median year of the Subaru Legacy. 50 means typical for this
model; 100 means roughly double.
Severity — 100
31.7% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 6
3% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
13.4%
25,000 – 49,999 miles
13.4%
50,000 – 74,999 miles
517.2%
75,000 – 99,999 miles
1448.3%
100,000 – 149,999 miles
620.7%
150,000+ miles
26.9%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Configuration
Overall
Front
Side
Rollover
1996 Subaru Legacy 4-DR.
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 1996peak 9Mar 2012
NHTSA investigations into the 1996 Subaru Legacy
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE99067Opened 1 Nov 1999Closed 31 May 2000ELECTRICAL SYSTEM
ELECTRICAL SYSTEM
ODI HAS RECEIVED 5,820 COMPLAINTS CONCERNING A VARIETY OF ELECTRICAL SYSTEM FAILURES THAT RESULT IN THE VEHICLE STALLING.OUR COMPLAINT ANALYSIS INDICATES THAT THE MAJORITY OF THESE COMPAINTS ARE CAUSED BY ALTERNATOR FAILURE.IN SOME INSTANCES, THE VEHICLE IS COMPLETELY DEAD AND WILL NOT RESTART.BASED ON OUR INVESTIGATION AND THE MANUFACTURER'S RESPOMSE, ODI IS CLOSING THIS INVESTIGATION BECAUSE THE MANUFACTURER HAS AGREED TO PERFORM THE OWNER NORTIFICATION PROGRAM CITED ABOVE, INCLUDING QUARTERLY NOTIFICATIONS TO ODI.THIS PROGRAM ALLOWS OWNERS TO GET THEIR ALTERNATOR REPLACED FOR FREE.FURTHER U...
EA97010Opened 30 Apr 1997Closed 23 Dec 1998AIR BAGS
OVERSENSITIVE AIR BAG DEPLOYMENT
IN ITS LETTER DATED DECEMBER 21, 1998, SUBARU STATED THAT THE VEHICLES IDENTIFIED ABOVE WILL BE RECALLED.SUBARU DEALERS WILL REMOVE THE FRONT TOWING/TIE-DOWN HOOKS.REFER TO NHTSA RECALL NO. 98V-315 FOR DETAILS.
PE96075Opened 18 Dec 1996Closed 30 Apr 1997AIR BAGS
OVERSENSITIVE AIR BAG DEPLOYMENT
ODI HAS REVIEWED 33 COMPLAINTS OF OVERSENSITIVE' AIR BAG DEPLOYMENT (I.E., ANY NON-CRASH DEPLOYMENT) RECEIVED BY ODI AND SUBARU INVOLVING MODEL YEAR 1995 SUBARU IMPREZA & LEGACY VEHICLES AND ALL OTHER IMPREZA & LEGACY VEHICLES EQUIPPED WITH AIR BAG SYSTEMS IDENTICAL OR SIMILAR TO THOSE IN THE 1995 IMPREZA & LEGACY; THEY ARE LATE 1994-1996 IMPREZA AND ALL1995 & 1996 LEGACY (33 COMPLAINTS OUT OF 165,385 VEHICLES).ODI'S ANALYSIS INDICATES THAT CERTAIN IMPREZA & LEGACY VEHICLES - - LATE 1994 & EARLY 1995 IMPREZA AND ALL 1995 & EARLY 1996 LEGACY (29 COMPLAINTS OUT OF 95,678 VEHICLES) -- HAVE MUCH H...
Recalls on the 1996 Subaru Legacy
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
01V216000
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH FRONT COIL SPRINGS ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW YORK, NEW JERSEY, NEW HAMPSHIRE, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, VIRGINIA, WEST VIRGINIA, AND WISCONSIN, AND IN THE DISTRICT OF COLUMBIA. THE FRONT COIL SPRINGS WERE PRODUCED WITH POOR PAINT QUALITY WHICH, AFTER CONTINUED EXPOSURE TO CORROSIVE SALT, CAN RESULT IN BREAKAGE OF THE SPRING.
Risk: DEPENDING ON THE LOCATION OF THE FRACTURE, A BROKEN SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE. SOME TIRES HAVE DEFLATED DUE TO CONTACT WITH A BROKEN SPRING.
00I002000
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME OF THESE VEHICLES HAVE AN ALTERNATOR PROBLEM THAT CAN RESULT IN A LOSS OF CHARGING CAPABILITY.
Risk: IF THE ALTERNATOR FAILS, THE ALTERNATOR WARNING TELLTALE WILL ALERT THE DRIVER TO THE PROBLEM, GIVING AMPLE OPPORTUNITY TO SEEK REPAIR BEFORE A LOSS OF BATTERY POWER, WHICH, IF THE WARNING WERE IGNORED, COULD ULTIMATELY RESULT IN A LOSS OF VEHICLE POWER (ENGINE STALL).
98V315000
AIR BAGS
VEHICLE DESCRIPTION: PASSENGER VEHICLES. INADVERTENT AIR BAG DEPLOYMENT CAN OCCUR AFTER UNDERCARRIAGE CONTACT OF THE TOW HOOKS WITH CURBS, DIPS, SPEEDBUMPS, POTHOLES, ETC.
Risk: UNEXPECTED AIR BAG DEPLOYMENT COULD RESULT IN PERSONAL INJURY.
98V091000
SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:HANGER,BRACKET
VEHICLE DESCRIPTION: PASSENGER STATION WAGON, SEDAN AND SPORT UTILITY VEHICLES. DUE TO IMPROPER WELDING, FRACTURES CAN OCCUR ON THE SUPPORT BRACKET OF THE FRONT TRANSVERSE LINK.
Risk: SUCH FRACTURES CAN RESULT IN PARTIAL OR COMPLETE SEPARATION OF THE BRACKET CAUSING A FAILURE OF THE LOWER SUSPENSION MOUNTING, LEADING TO A LOSS OF VEHICLE CONTROL.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 200118312,569 units in Canada
Other
Certain passenger vehicles equipped with front coil springs.The front coil springs were produced with poor paint quality which, after continued exposure to corrosive salt, can result in breakage of the spring. Depending on the location of the fracture, a broken spring could move past the spring seat and contact a front tire. Some tires have deflated due to contact with a broken spring. Correction: Dealers will notify customers to bring their vehicle to an authorize dealership to have a spring guard installed on both front struts to prevent tire puncture and replace any broken springs free of charge.
Recall 200006946,003 units in Canada
Other
Certain vehicle do not comply with Regulation 6 - Statement of Compliance. Compliance label was not expressed in both official languages in regard to vehicle classification. Correction: No corrective action will be taken for existing vehicles. Correct compliance label will be affixed in current production vehicles.
Recall 19981071,866 units in Canada
Suspension
A WELD FRACTURE MAY OCCUR ON THE HANGER BRACKET OF THE FRONT TRANSVERSE LINKS. THIS COULD RESULT IN SEPARATION OF THE BRACKET WITH SUBSEQUENT FAILURE OF THE LOWER SUSPENSION MOUNTING AND LOSS OF VEHICLE CONTROL. CORRECTION: FRONT TRANSVERSE LINKS WILL BE INSPECTED AND REPLACED IF NECESSARY.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 255,000 milesApollo, PAFire
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
TL* THE CONTACT OWNS A 1996 SUBARU LEGACY. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THERE WAS A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT THEN NOTICED THAT THERE WAS SMOKE AND FLAMES COMING FROM THE REAR END OF THE VEHICLE. THE FIRE DEPARTMENT WAS CONTACTED AND A FIRE REPORT WAS FILED. THE VEHICLE WAS THEN TOWED TO AN AUTHORIZED DEALER WHERE THEY INSPECTED AND ADVISED THAT THE DIFFERENTIAL FAILED DUE TO THE VEHICLE BECOMING OVERHEATED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 255,000.
NHTSA complaint #10450528 — an unverified report by a vehicle owner.
at 108,000 milesLawrenceville, NJCrash
AIR BAGS
TL* THE CONTACT OWNS A 1996 SUBARU LEGACY. THE CONTACT WAS DRIVING 5 MPH WHEN ANOTHER VEHICLE CRASHED INTO HIS BUMPER AND THE AIR BAGS DEPLOYED. THERE WERE NO PHYSICAL DAMAGES TO THE VEHICLE AND THERE WERE NO INJURIES REPORTED. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO A LOCAL AUTO MECHANIC TO HAVE THE AIR BAGS AND THE WINDSHIELD REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 108,000.
NHTSA complaint #10430912 — an unverified report by a vehicle owner.
at 130,000 milesCincinnati, OHFire
POWER TRAIN:DRIVELINE
MY DAUGHTER WAS DRIVING HER 96 SUBARU LEGACY THE OTHER DAY TO THE STORE WHEN SHE WAS ALERTED BY ANOTHER DRIVER THAT HER CAR WAS ON FIRE. LUCKILY THEY HAD A FIRE EXTINGUISHER AND WAS ABLE TO PUT IT OUT. BEECHMONT SUBARU SAID THIS WAS THE FIRST TIME THEY EVER SAW A REAR DIFFERENTIAL CATCH ON FIRE. I WANTED TO MAKE SUBARU AWARE AND MAYBE GET SOME HELP ON THIS REPAIR. MAKING SURE IT DONE CORRECTLY. IT WAS A VERY FRIGHTENING PHONE CALL FROM MY DAUGHTER. THIS WEB SITE WILL NOT ALLOW ME TO ENTER THE VIN. [XXX]. I WILL EDIT THE VIN TILL THE SITE ACCEPTS MY COMPLAINT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10357041 — an unverified report by a vehicle owner.
at 133,030 milesParker, COCrash
VEHICLE SPEED CONTROL
DT: CONTACT STATED THAT WHILE PULLING INTO THE GARAGE VEHICLE ACCELERATED WITHOUT WARNING AND HIT THE REAR OF THE GARAGE AND DID DAMAGE TO THE BUILDING. THE VEHICLE WAS TOTALED. DEALER SAID THEY NEVER HEARD OF THIS PROBLEM. MANUFACTURER HAS NOT BEEN CONTACTED YET. *AK UPDATED 11/16/2005 -
NHTSA complaint #10140095 — an unverified report by a vehicle owner.
at 85,123 milesMathias, WVCrash
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
THE VEHICLE WAS SLOWLY MOVING INTO DRIVEWAY AND THE BRAKES WERE APPLIED AND FAILED TO STOP THE VEHICLE AND HIT THE HOUSE. THE VEHICLE WAS TOWED. THE CONSUMER WAS INFORMED BY DEALERSHIP THAT THE MASTER CYLINDER FAILED. THE MASTER CYLINDER NEEDED TO BE REPLACED. *AK THE CONSUMER STATED THAT THERE WAS NO WARNING. THE FAILURE OF THE MASTER CYLINDER CAUSED THE FRONT BRAKES ROTORS AND PADS TO BURN UP.
NHTSA complaint #10091563 — an unverified report by a vehicle owner.
at 60,000 milesPittsboro, NCCrash1 injured
SEATS:FRONT ASSEMBLY:RECLINER
MY DAUGHTER SPUN HER 1996 SUBARU LEGACY WAGON WHILE TRYING TO MISS A DEER AT ABOUT 45 MPH. SHE HIT A TREE GOING BACKWARDS. IN THE COLLISION THE SEAT BACK BROKE ON THE DRIVERS SEAT. THIS CAUSED HER TO HIT HER HEAD AND NECK AND SHE SUFFERED A BROKEN NECK. THE SEAT BACK SHOULD NOT HAVE BROKEN IN A REAR END COLLISION. THE CAR WAS IN GOOD SHAPE AND ONLY HAD 60,000 MILES.
NHTSA complaint #10086469 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 255,000 milesApollo, PAFire
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
TL* THE CONTACT OWNS A 1996 SUBARU LEGACY. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THERE WAS A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT THEN NOTICED THAT THERE WAS SMOKE AND FLAMES COMING FROM THE REAR END OF THE VEHICLE. THE FIRE DEPARTMENT WAS CONTACTED AND A FIRE REPORT WAS FILED. THE VEHICLE WAS THEN TOWED TO AN AUTHORIZED DEALER WHERE THEY INSPECTED AND ADVISED THAT THE DIFFERENTIAL FAILED DUE TO THE VEHICLE BECOMING OVERHEATED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 255,000.
NHTSA complaint #10450528 — an unverified report by a vehicle owner.
at 108,000 milesLawrenceville, NJCrash
AIR BAGS
TL* THE CONTACT OWNS A 1996 SUBARU LEGACY. THE CONTACT WAS DRIVING 5 MPH WHEN ANOTHER VEHICLE CRASHED INTO HIS BUMPER AND THE AIR BAGS DEPLOYED. THERE WERE NO PHYSICAL DAMAGES TO THE VEHICLE AND THERE WERE NO INJURIES REPORTED. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO A LOCAL AUTO MECHANIC TO HAVE THE AIR BAGS AND THE WINDSHIELD REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 108,000.
NHTSA complaint #10430912 — an unverified report by a vehicle owner.
at 130,000 milesCincinnati, OHFire
POWER TRAIN:DRIVELINE
MY DAUGHTER WAS DRIVING HER 96 SUBARU LEGACY THE OTHER DAY TO THE STORE WHEN SHE WAS ALERTED BY ANOTHER DRIVER THAT HER CAR WAS ON FIRE. LUCKILY THEY HAD A FIRE EXTINGUISHER AND WAS ABLE TO PUT IT OUT. BEECHMONT SUBARU SAID THIS WAS THE FIRST TIME THEY EVER SAW A REAR DIFFERENTIAL CATCH ON FIRE. I WANTED TO MAKE SUBARU AWARE AND MAYBE GET SOME HELP ON THIS REPAIR. MAKING SURE IT DONE CORRECTLY. IT WAS A VERY FRIGHTENING PHONE CALL FROM MY DAUGHTER. THIS WEB SITE WILL NOT ALLOW ME TO ENTER THE VIN. [XXX]. I WILL EDIT THE VIN TILL THE SITE ACCEPTS MY COMPLAINT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10357041 — an unverified report by a vehicle owner.
Lafayette, CO
ELECTRICAL SYSTEM
1996 SUBURU LEGACY SHUTS DOWN ALL ELECTRICAL SYSTEM. PURCHASED IN UTAH DROVE TO DENVER AREA. WENT TO DMV TO REGISTER THEN CAR QUIT. RESTS A WHILE THEN STARTS.
NHTSA complaint #10347967 — an unverified report by a vehicle owner.
at 84,600 milesCatawissa, PA
FUEL SYSTEM, OTHER
TL*THE CONTACT OWNS A 1996 SUBARU LEGACY. THE VEHICLE FAILED TO START AND WAS TOWED TO THE DEALER. THE DEALER ATTRIBUTED THE CAUSE OF FAILURE TO THE WIRES INSIDE THE FUEL TANK BEING BURNT BECAUSE THE INTERNAL CONNECTOR HAD LOOSE TERMINALS. THE FUEL PUMP MODULE WAS REPLACED. THE CURRENT MILEAGE IS 85,000 AND FAILURE MILEAGE WAS 84,600.
NHTSA complaint #10195632 — an unverified report by a vehicle owner.
at 110,000 milesRangeley, ME
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
TL*THE CONTACT OWNS A 1996 SUBARU LEGACY. WHILE FILLING THE GAS TANK THE CONTACT NOTICED A PUDDLE OF GAS FORMING UNDER THE VEHICLE. THE FILLER PIPE RUSTED THROUGH AND CAUSED THIN HOLES. THE CURRENT AND FAILURE MILEAGES WERE 110,000.
NHTSA complaint #10189516 — an unverified report by a vehicle owner.
at 98,000 milesComstock Park, MI
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
DT*: THE CONTACT STATED AN ODOR OF FUEL WAS DETECTED AND A PUDDLE BEGAN TO FORM ON THE GROUND WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THE FUEL FILLER TUBE WAS REPLACED. UPDATED 9/5/2006 -
NHTSA complaint #10165641 — an unverified report by a vehicle owner.
at 133,030 milesParker, COCrash
VEHICLE SPEED CONTROL
DT: CONTACT STATED THAT WHILE PULLING INTO THE GARAGE VEHICLE ACCELERATED WITHOUT WARNING AND HIT THE REAR OF THE GARAGE AND DID DAMAGE TO THE BUILDING. THE VEHICLE WAS TOTALED. DEALER SAID THEY NEVER HEARD OF THIS PROBLEM. MANUFACTURER HAS NOT BEEN CONTACTED YET. *AK UPDATED 11/16/2005 -
NHTSA complaint #10140095 — an unverified report by a vehicle owner.
at 79,000 milesYucaipa, CA
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
DT: THE CALLER SAYS HIS GAS GAUGE WILL SHOW EMPTY WHEN IT GETS DOWN TO HALF A TANK. HE STATES THAT IT DOES NOT HAPPEN ALL THE TIME. IT HAS BEEN HAPPENING FOR A MONTH. DEALER AND MANUFACTURER HAVE NOT BEEN CONTACTED YET.*AK THE CONSUMER DID CONTACT THE MANUFACTURER AND WAS TOLD TO TAKE THE VEHICLE TO THE DEALER, BUT THERE WOULD BE A CHARGE TO INSPECT THE VEHICLE.
NHTSA complaint #10136621 — an unverified report by a vehicle owner.
at 144,000 milesLoudon, NH
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
STONE GAURD PROTECTING FUEL FILLER PIPE CAUSED DIRT TO BE TRAPPED BLOCKING DRAIN AND WATER TO ACCUMULATE AGAINST FILLER PIPE. RUSTED FILLER PIPE CAUSING LEAKING.
NHTSA complaint #10133663 — an unverified report by a vehicle owner.
Websler, NY
EXTERIOR LIGHTING:HEADLIGHTS
REQUEST FOR REIMBURSEMENT REGARDING THE REPAIR OF THE 1996 SUBARU LEGACY DRIVER'S SIDE FRONT SPRING.*MR DURING A ROUTINE INSPECTION, IT WAS DISCOVERED THAT THE SPRING ON THE LEFT FRONT OF THE CONSUMERS VEHICLE HAD FAILED FOR THE SECOND TIME. WHEN THE ORIGINAL SPRING FAILED THE FIRST TIME, IT CAUSED DAMAGED TO THE TIRE AND THE SPARE TIRE. THE IGNITION WIRE WERE WORN, THE HEADLIGHT BULB WAS REPLACED.
NHTSA complaint #10130211 — an unverified report by a vehicle owner.
Websler, NY
ELECTRICAL SYSTEM:IGNITION
REQUEST FOR REIMBURSEMENT REGARDING THE REPAIR OF THE 1996 SUBARU LEGACY DRIVER'S SIDE FRONT SPRING.*MR DURING A ROUTINE INSPECTION, IT WAS DISCOVERED THAT THE SPRING ON THE LEFT FRONT OF THE CONSUMERS VEHICLE HAD FAILED FOR THE SECOND TIME. WHEN THE ORIGINAL SPRING FAILED THE FIRST TIME, IT CAUSED DAMAGED TO THE TIRE AND THE SPARE TIRE. THE IGNITION WIRE WERE WORN, THE HEADLIGHT BULB WAS REPLACED.
NHTSA complaint #10130211 — an unverified report by a vehicle owner.
Websler, NY
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
REQUEST FOR REIMBURSEMENT REGARDING THE REPAIR OF THE 1996 SUBARU LEGACY DRIVER'S SIDE FRONT SPRING.*MR DURING A ROUTINE INSPECTION, IT WAS DISCOVERED THAT THE SPRING ON THE LEFT FRONT OF THE CONSUMERS VEHICLE HAD FAILED FOR THE SECOND TIME. WHEN THE ORIGINAL SPRING FAILED THE FIRST TIME, IT CAUSED DAMAGED TO THE TIRE AND THE SPARE TIRE. THE IGNITION WIRE WERE WORN, THE HEADLIGHT BULB WAS REPLACED.
NHTSA complaint #10130211 — an unverified report by a vehicle owner.
at 98,966 milesRochester, NY
AIR BAGS
MY 1996 SUBARU OUTBACK EXPERIENCED AN AIR BAG MALFUNCTION ON 6/14/2005. WHILE DRIVING DOWN OUR LOCAL HIGHWAY AT 55 MPH THE VEHICLE'S AIR BAG SUDDENLY DEPLOYED. THE SUDDEN DEPLOYMENT CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO THE DEALER BUT DUE TO THE MILEAGE ON THE VEHICLE THEY REFUSED TO CONTACT THE MANUFACTURER ABOUT REPAIRS. THE INSURANCE INSPECTOR BELIEVES THAT THE FAILURE WAS DUE TO A MALFUNCTION IN THE SYSTEM BECAUSE THERE WAS NO DAMAGE TO THE FRONT END OF THE VEHICLE TO INDICATE A 55 MPH CRASH. *NM
NHTSA complaint #10128579 — an unverified report by a vehicle owner.
Albany, NY
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
DT: THE FILLER PIPE ON FUEL TANK ROTTED OUT AND LEAKED FUEL ALL OVER THE PLACE. DEALER SAID IT WAS NOT A SAFETY DEFECT AND NO RECALL WAS NOTED.
NHTSA complaint #10127071 — an unverified report by a vehicle owner.
at 144,000 milesWebster, NY
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TODAY, 06/17/05, DURING A ROUTINE NYS SAFETY INSPECTION, IT WAS DISCOVERED THAT THE SPRING ON THE DRIVER'S SIDE FRONT OF MY 1996 SUBARU LEGACY FAILED FOR A SECOND TIME. IN 1999 THE ORIGINAL SPRING SNAPPED CAUSING DAMAGE TO BOTH THE TIRE AND THE SPARE. AT THAT TIME THE SPRING WAS REPALCED.I CONTACTED SUBARU ABOUT THIS UNUSUAL FAILURE BUT THEY DID NOTHING. IN 2001 I RECEIVED A RECALL LETTER FROM SUBARU BECAUSE OF SPRING FAILURES. AS INSTRUCTED, I RETURNED THE CAR TO THE DEALERSHIP WERE BOTH FRONT SPRINGS WERE WAS FITTED WITH SAFETY DEVICES TO PREVENT ANOTHER FAILURE. I ASSUMED THAT THE PROBLEM WAS SOLVED AND THE CAR WOULD BE SAFE TO DRIVE. EVENTUALLY I WAS REIMBURSED FOR MY REPAIR EXPENSES. TODAY I CONTACTED SUBARU CONSUMER SERVICE DEPARTMENT WHEN I LEARNED THAT THE REPLACEMENT SPRING FAILED AND NEEDED REPLACEMENT. I WAS TOLD BY A REPRESENTATIVE THAT SUBARU HAD MET ITS RECALL OBLIGATIONS AND WOULD DO NOTHING ABOUT THE FAILURE OF THE FRONT END REPLACEMENT SPRING. SUBARU HAS NOT SOLVED MY PROBLEM AND I WILL BE REQUESTING REIMBURSEMENT FOR A SECOND TIME.
NHTSA complaint #10125650 — an unverified report by a vehicle owner.
at 85,123 milesMathias, WVCrash
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
THE VEHICLE WAS SLOWLY MOVING INTO DRIVEWAY AND THE BRAKES WERE APPLIED AND FAILED TO STOP THE VEHICLE AND HIT THE HOUSE. THE VEHICLE WAS TOWED. THE CONSUMER WAS INFORMED BY DEALERSHIP THAT THE MASTER CYLINDER FAILED. THE MASTER CYLINDER NEEDED TO BE REPLACED. *AK THE CONSUMER STATED THAT THERE WAS NO WARNING. THE FAILURE OF THE MASTER CYLINDER CAUSED THE FRONT BRAKES ROTORS AND PADS TO BURN UP.
NHTSA complaint #10091563 — an unverified report by a vehicle owner.
Baldwin, NY
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
WHILE DRIVING THE BATTERY WARNING LIGHT CAME ON FOLLOWED BY ENGINE STALLING. VEHICLE WAS TOWED TO A SERVICE STATION , WHO INDICATED THAT THIS OCCURRED BECAUSE OF ALTERNATOR FAILURE. THE ALTERNATOR AND BATTERY WERE REPLACED. THE FAILURE RECURRED. AN ALTERNATOR RECALL 00I002000 WAS ISSUED, BUT THIS VEHICLE WAS NOT INCLUDED DUE TO VIN.
NHTSA complaint #10088009 — an unverified report by a vehicle owner.
Baldwin, NY
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
WHILE DRIVING THE BATTERY WARNING LIGHT CAME ON FOLLOWED BY ENGINE STALLING. VEHICLE WAS TOWED TO A SERVICE STATION , WHO INDICATED THAT THIS OCCURRED BECAUSE OF ALTERNATOR FAILURE. THE ALTERNATOR AND BATTERY WERE REPLACED. THE FAILURE RECURRED. AN ALTERNATOR RECALL 00I002000 WAS ISSUED, BUT THIS VEHICLE WAS NOT INCLUDED DUE TO VIN.
NHTSA complaint #10088009 — an unverified report by a vehicle owner.
at 60,000 milesPittsboro, NCCrash1 injured
SEATS:FRONT ASSEMBLY:RECLINER
MY DAUGHTER SPUN HER 1996 SUBARU LEGACY WAGON WHILE TRYING TO MISS A DEER AT ABOUT 45 MPH. SHE HIT A TREE GOING BACKWARDS. IN THE COLLISION THE SEAT BACK BROKE ON THE DRIVERS SEAT. THIS CAUSED HER TO HIT HER HEAD AND NECK AND SHE SUFFERED A BROKEN NECK. THE SEAT BACK SHOULD NOT HAVE BROKEN IN A REAR END COLLISION. THE CAR WAS IN GOOD SHAPE AND ONLY HAD 60,000 MILES.
NHTSA complaint #10086469 — an unverified report by a vehicle owner.
at 70,000 milesBuffalo, NY
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
WHILE DRIVING 55 MPH THE HOOD FLEW OPEN, SHATTERING THE FRONT WINDSHIELD. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.
NHTSA complaint #10083844 — an unverified report by a vehicle owner.
Clarksburg, WV
ENGINE AND ENGINE COOLING:ENGINE
1996 SUBARU LEGACY, BRIGHTON MODEL SW 65,000 MILES I PURCHASED THE VEHICLE NEW. I HAVE HAD PLUGS AND WIRES REPLACED SEVERAL TIMES IN THE PAST YEAR. THIS LAST TIME ONE PLUG WIRE AND PLUG WAS BAD. THE PROBLEM I WAS HAVING WAS WHEN ACCELERATING AT HIGH SPEEDS THERE WAS A MISS OR HESITATION IN THE ENGINE AS WELL AS THE A SHAKING. ALSO, THE CHECK ENGINE LIGHT CAME ON. THIS ALSO HAPPENS MORE OFTEN WHEN THE VEHICLE IS COLD OR WHEN IT IS COLD OUTSIDE. MY LOCAL DEALER FINALLY BELIEVES IT IS A BAD VALVE GUIDE. HE DROPPED THE EXHAUST MANIFOLD AND COULD SEE ONE OF THE GUIDES HAVING DOWN FROM THERE. I HAVE NOT HAD THIS FIXED YET, I JUST FOUND THIS OUT 1-2-04. I UNDERSTAND THERE HAS BEEN SEVERAL LEGACY'S WHICH WERE MADE IN 1995 AND 1996 THAT HAVE HAD THIS PROBLEM. I HAVE ALSO SEEN A COMPLAINT WHICH WAS FILED AT THIS WEB SITE REGARDING THE SAME PROBLEM IT IS ODI ID NO. 732588. THIS IS A COSTLY PROBLEM AND FEEL SUBARU SHOULD RECALL THESE VEHICLES. I AM HOPING TO GET THE PROBLEM FIXED WITHIN THE NEXT WEEK OR SO. I ALSO FEEL DEALERSHIPS SHOULD BE MADE AWARE TO CHECK THIS PROBLEM WHEN PLUGS BEGIN TO FOWL OUT LIKE MINE HAS DONE SEVERAL TIMES NOW. I WILL LET YOU KNOW HOW THIS GOES. JD
NHTSA complaint #10052354 — an unverified report by a vehicle owner.
at 90,000 milesSalt Lake City, UT
ENGINE AND ENGINE COOLING:ENGINE
WHILE TRAVELING AT 35 MPH HEAD GASKET BLEW OUT, DRIVER LOST POWER STEERING, AND ENGINE DIED. VEHICLE WAS TOWED TO A MECHANIC, WHO INDICATED THAT ENGINE NEEDED TO BE REPLACED ALONG WITH SOME OTHER COMPONENTS.
NHTSA complaint #10051936 — an unverified report by a vehicle owner.
Bemidji, MN
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
CONSUMER MADE AN APPOINTMENT WITH THE DEALER ABOUT TWO WEEKS AGO FOR RECALL 01V216000 REPAIRS REGARDING FRONT COIL SPRINGS. THE CONSUMER HAD TAKEN THE VEHICLE TO THE DEALER ON 7/11/2003, AND THE DEALER STATED NO PARTS WERE AVAILABLE, AND THERE WAS NOTHING THEY COULD DO TO FURTHER ASSIST THEM. *AK *SCC *NLM
NHTSA complaint #10027091 — an unverified report by a vehicle owner.
at 44,000 milesMissoula, MT
POWER TRAIN:AUTOMATIC TRANSMISSION
1996 SUBARU LEGACY - AUTO TRANS. CAR BINDS ON SLOW TURNS. SUBARU TECH. STATES THAT VEHICLE NEEDS ABOUT $1000 IN REPAIR TO THE AWD SYSTEM, THIS INCLUDES TRANSFER CLUTCHES, HOUSING, ETC. ONLY 44,000 MILES ON VEHICLE! TECH STATED THAT HE HAS NEVER SEEN THIS PROBLEM ON A VEHICLE WITH SUCH LOW MILEAGE. CALLED SUBARU OF AMERICA AND THEY STATED THAT THEY WILL NOT ASSIST IN REPAIRS. I PURCHASD THE VEHICLE TO HAVE AWD AND THIS IS THE SYSTEM THAT IS FAILING! SINCE AWD IS THE BENCHMARK OF SUBARU, I WOULD HAVE THOUGHT THEY WOULD STAND BEHIND THEIR PRODUCT. PLEASE ADVISE.
NHTSA complaint #10025556 — an unverified report by a vehicle owner.