137 of the
4,165 complaints filed about the Subaru Legacy
are about the seat belts —
3% of everything owners reported.
The worst model year for it is 1994.
The buckle stopped working without cause. Car is only a couple years old and my child attempted to buckle themselves only to find out it didn't lock after trying to buckle in. I took car to subaru dealership and was told that they had no idea why it stopped working and it was not repairable. They attempted to fix it but couldn't figure it out. Thus I could not use this seat in my car due to the danger of not being able to have a passenger buckled. This is scary as there was no reason that the belt no longer buckled and concerns me that the other buckles may be defective, especially if we were to get into a car accident knowing that there's a chance that the buckle may not work.
NHTSA complaint #11507827 — an unverified report by a vehicle owner.
THE WINDSHIELD CRACKED ABOUT 1INCH FOR NO REASON, DRIVING OFF OF THE LOT AFTER PURCHASING MY USED SUBARU LEGACY. THE NEXT DAY, ANOTHER CRACK APPEARED WHILE DRIVING SLOW SPEEDS ON A FLAT ROADWAY. THE SECOND CRACK IS LOCATED IN A NEW LOCATION, AND SPANS ABOUT 2-2.5 FT'ABOUT 3/4 THE LENGTH OF THE ENTIRE WINDSHIELD. AFTER RESEARCHING, I CAME ACROSS A LAWSUIT CURRENTLY FILED AGAINST SUBARU AMERICA FOR THIS VERY ISSUE'EASILY CRACKED WINDSHIELDS FOR THESE YEARS AND MODELS.
NHTSA complaint #11329831 — an unverified report by a vehicle owner.
THE ISSUE IS WITH THE REAR MIDDLE SEAT BELT INTERFERING WITH REAR PASSENGER SEAT BELT BUCKLE. THIS WAS BROUGHT TO THE DEALER WHO MENTIONED IT LOOKED FINE BUT THEY CAN MOVE IT OVER. AFTER A FEW DAYS, THE SEATBELT REVERED BACK TO THE INCORRECT POSITION.
NHTSA complaint #11320469 — an unverified report by a vehicle owner.
THE ISSUE IS WITH THE REAR MIDDLE SEAT BELT INTERFERING WITH REAR PASSENGER SEAT BELT BUCKLE. THIS WAS BROUGHT TO THE DEALER WHO MENTIONED IT LOOKED FINE BUT THEY CAN MOVE IT OVER. AFTER A FEW DAYS, THE SEATBELT REVERED BACK TO THE INCORRECT POSITION.
NHTSA complaint #11320469 — an unverified report by a vehicle owner.
I WAS DRIVING STRAIGHT IN STOP AND GO TRAFFIC ON A MAIN TOWN ROAD. AND WAS REAR ENDED AT UNDER 20 MPH. MY HEAD HIT THE STEERING WHEEL AND I WAS WEARING MY SEAT BELT. I DO NOT FEEL THAT THE SEAT BELT KEPT PROPERLY RESTRAINED ME.
NHTSA complaint #11151830 — an unverified report by a vehicle owner.
PURCHASED A NEW SUBARU LEGACY FEB. 28, 2018. AFTER ONLY 70 MILES THE WARNING LIGHT FOR SEAT BELTS AND AIRBAG MALFUNCTION APPEARED ON A STARLINK SYSTEM AND DASH. AFTER IMMEDIATELY TAKING IT IN AT THE LOCAL CAR DEALER, SERVICE AGENTS CLAIMED THAT A "RODENT" HAS CAUSED THE DAMAGE. AFTER FURTHER RESEARCH, WE HAVE DISCOVERED A NATIONAL CIVIL SUIT AGAINST SUBARU. APPARENTLY THEY ARE USING BIODEGRADABLE MATERIALS ON THE WIRING OF MANY NEW CARS THAT ATTRACTS SQUIRRELS AND MICE. WE HAVE LIVED AT OUR CURRENT RESIDENCE FOR OVER 35 YEARS WITH NUMEROUS CARS IN THE DRIVEWAY WITHOUT THIS PROBLEM. CONSUMER REPORTS ON JULY 10,2017, REPORTED THAT THEY HAVE UNCOVERED VARIOUS TECHNICAL BULLETINS FROM FORD, GM, HONDA, TOYOTA, AS WELL AS SUBARU CONCERNING THIS ISSUE. DEALER, AT THE MOMENT, REFUSES TO FIX IT WITHOUT EXTENSIVE COST TO US. THIS IS A SERIOUS PROBLEM WITH THIS CAR--DRIVING IT WOULD NOT ONLY BE UNSAFE BUT ILLEGAL SINCE THE AIR BAG AS WELL AS THE SEAT BELTS SHOW A MALFUNCTION. FIXING IT MAY NOT SOLVE THE PROBLEM ON PERMANENT BASIS.
NHTSA complaint #11076906 — an unverified report by a vehicle owner.
ON 01/17/14, THE AIR BAG LIGHT CAME ON AND CAR WAS TAKEN TO SUBARU DEALER. DEALER VERIFIED CONDITION AND PERFORMED RE-CALIBRATION OF THE AIR BAG SYSTEM. THIS CLEARED THE AIR BAG. ON 01/21/14, THE AIR BAG LIGHT CAME ON AND THE CAR HAD 10611 MILES. CAR WAS TAKEN TO DEALER AND TECH VERIFIED AND STATED THERE WAS A SHORT IN THE RIGHT SEAT FRAME. SEAT FRAME WAS ORDERED AND REPLACED. ISSUES SOLVED FOR A FEW DAYS. ON 01/24/14, THE AIR BAG CAME ON AGAIN AND VEHICLE HAD 10929 MILES. CAR WAS TAKEN TO DEALER AND TECH VERIFIED AND FOUND THERE WAS A SHORT IN THE DETECTION MODULE AND STATED CAR WAS UNSAFE. DEALER PROVIDED A LOANER WHILE THE CAR WAS IN SHOP WAITING FOR PARTS. ON 02/07/14, THE AIR BAG LIGHT CAME ON AGAIN WITH 12,052 MILES. DEALER FOUND RIGHT FRONT SEAT BUCKLE WAS NOT STAYING CORRECTLY CONNECTED TO THE WIRE HARNESS. ON 11/17/14. THE AIR BAG LIGHT CAME ON AND CAR WAS TAKEN TO DEALER. DEALER STATED THEY WILL CONTACT SUBARU TO FIND OUT EXACTLY WHY THIS KEEPS HAPPENING. CARS AIR BAG LIGHT GOES ON AND OFF.
NHTSA complaint #10659126 — an unverified report by a vehicle owner.
AIRBAG FAULT WARNING LIGHT TURN ON WITH FRONT PASSENGER AIRBAG OFF LIGHT TURN ON AND THE FRONT PASSENGER SEAT BELT UNBUCKLE WARNING ALSO TURN ON WHILE DRIVING. THERE IS A PASSENGER IN THE FRONT SEAT WITH SEAT BELT ON. TURN OFF THE CAR AND STARTED THE CAR AGAIN MULTIPLE TIME DID NOT RESOLVE THE PROBLEM, THE PASSENGER AIR BAG LIGHT STAY OFF WITH SEAT BELT WARNING LIGHT ON EVEN WITH OR WITHOUT FRONT PASSENGER.
NHTSA complaint #10568076 — an unverified report by a vehicle owner.
HELLO, I HAD BOUGHT A 2006 SUBARU LEGACY 2.5 GT LIMITED AND I LIVE IN THE HILLS OF WESTERN MA, SO MY CAR SAW 2 WINTERS. COMING BACK FROM BOSTON, MA 14 MILES FROM HOME (OUT OF 135 MILES) AS I WAS ENTERING CHARLMNT I SLOWED DOWN TO 30 MPH. AS I APPROACHED A CORNER WITH A CAR COMING IN MY LANE. I THOUGHT IF I WENT INTO HIS LANE BEST CASE SCENARIO I COULD MAKE IT. BUT WE CLIPPED BACK BUMPERS AND WHEN I PUT MY BRAKES ON THE CAR STARTED GOING FASTER AT THAT TIME I JUST SAID THERE WAS PUDDLE WITH ICE UNDERNEATH. BUT NOW WITH THE RECALL ABOUT THE BRAKE LINES IN CERTAIN STATES BEING RECALLED, THAT MAKES SINCE BECAUSE WHEN I SLAMMED ONTO MY BRAKES THE CAR STARTED TO GO FASTER NOT SLOWING DOWN. I CONTACTED ABOUT THE ACCIDENT [XXX] VP OF SUBARU OF AMERICA OR SOA. ALL HE KEPT ON DOING WAS DENYING ABOUT THIS AND OFFERING $500.00 IF I BOUGHT A NEW SUBARU AND NOW WITH THE RECALL OF THE BRAKES IT MAKES SENSE AND EVEN THE RECALL HE WON'T REPLACE MY VEHICLE IN CLOSING I WOULD LIKE TO SAY THAT MY SUBARU WAS A LEMON AND AT THE TIME OF ACCIDENT THEY WERE LOOKING FOR A CAR LIKE MINE TO SWAP IT OUT WITH. [XXX] PS: I BET THAT NEVER WILL I FILL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10519829 — an unverified report by a vehicle owner.
I HAVE A DRIVER SIDE SEAT BELT LOCK THAT CLICKS ALL THE TIME AND CREATES A HAZARD WHEN DRIVING. THE NOISE IS EXCESSIVE AND CAN DISTRACT A DRIVER FROM THE ROAD, THINKING THAT SOMETHING IS WRONG. I AM REPORTING THIS TO YOU, BECAUSE SUBARU THINKS THIS IS NORMAL. I, AS A LESSEE, WAS NEVER INFORMED REGARDING THIS ISSUE BEFORE SIGNING PAPERWORK. IT KEEPS GETTING WORSE AND IS VERY DISTRACTING.
NHTSA complaint #10515982 — an unverified report by a vehicle owner.
FRONTAL DRIVER'S AIRBAG DID NOT DEPLOY WHEN AUTOMOBILE STRUCK A UTILITY POLE HEAD-ON WITH SUFFICIENT FORCE TO DAMAGE IT BEYOND ECONOMIC REPAIR. ONLY OCCUPANT WAS OPERATOR, AND WAS USING SEATBELT BUT WAS INJURED DUE TO FORCE OF IMPACT AGAINST THE STEERING WHEEL. NOTE 1: MILEAGE IS UNKNOWN. FIGURE SUPPLIED IS AN ESTIMATE. NOTE 2: PHOTOGRAPHS OF THE DAMAGE ARE AVAILABLE AND THE VEHICLE IS BEING PRESERVED FOR FURTHER EXAMINATION. NOTE 3: THIS REPORT IS BEING SUBMITTED BY A PROFESSIONAL MOTOR VEHICLE ACCIDENT RECONSTRUCTION. THE CONTACT INFORMATION IN THIS FORM IS THAT OF THE ENGINEER WHO IS INVESTIGATING THE ACCIDENT.
NHTSA complaint #10368136 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2009 SUBARU LEGACY. WHILE DRIVING APPROXIMATELY 50 MPH THE VEHICLE WAS INVOLVED IN A CRASH AND THE AIR BAGS DID NOT DEPLOY. THE SEAT BELT ALSO FAILED TO HOLD HER FIRMLY. A POLICE REPORT WAS FILED. THE CONTACT AS WELL AS THE PASSENGER OF ANOTHER VEHICLE WERE REPORTED INJURED. THE VEHICLE WAS DESTROYED AND TOWED TO AN INSURANCE LOT. THE VEHICLE WAS NOT EXAMINED FOR THE CAUSE OF FAILURE AND WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 18,000.
NHTSA complaint #10364066 — an unverified report by a vehicle owner.
PURCHASED A PRE-OWNED 1999 SUBARU LEGACY IN 2008 AS A GIFT FOR MY 18YR DAUGHTER. WITHIN MONTHS OF OWNERSHIP DRIVER SIDE SHOULDER BELT RIPPED! I CONTACTED LOCAL SUBARU DEALERSHIP AND WAS TOLD IT WOULD COST $300 TO ORDER A NEW SHOULDER BELT AND AN ADDITIONAL $300 TO INSTALL IT! REGULAR MECHANIC WON'T INSTALL ANYTHING BUT A GENUINE SUBARU BELT DUE TO LIABILITY HOWEVER I AM A WIDOW AND CANNOT AFFORD $300 FOR A PART THAT HAS ALWAYS LASTED THE LIFETIME OF ANY VEHICLE THAT I HAVE EVER OWNED. GIVEN THE MANDATORY NATURE OF THIS PART IS THERE ANYTHING THAT CAN BE DONE TO HELP ME? I AM LESS THAN IMPRESSED BY SUBARU'S RESPONSE AND OBVIOUS COMFORT WITH TAKING SUCH A HUGE PROFIT FOR A PART THAT PROVIDES BASIC SAFETY AND MUST BE WARN BY LAW!
NHTSA complaint #10268294 — an unverified report by a vehicle owner.
PASSENGER SEAT BELT WARNING LAMP ON DASHBOARD BLINKED, CAUSING DRIVER TO MOVE HIS EYES OFF ROAD AND FOCUS ON WARNING LIGHT. DEALER CALLED IN FACTORY REPRESENTATIVE AND ENGINEER. AFTER 5 TRIPS TO DEALER. SUBARU CLAIMED THAT THISWAS A NORMAL SITUATION ON THE 2005 LEGACY. THEY STATED THAT THEY DO NOT INTEND TO FIND A SOLUTION, AND SUGGESTED THAT WE LIVE WITH THE PROBLEM.
NHTSA complaint #10195370 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1991 SUBARU LEGACY. THE CONTACT STATED THAT THE ELECTRIC SEAT BELT JAMS IN THE MIDDLE AND RENDERS THE SEAT BELT INOPERABLE. THE DEALER WILL NOT REPAIR THE VEHICLE FREE OF CHARGE. THE CURRENT AND FAILURE MILEAGES WERE 176,000. THE CONSUMER STATED THE SEAT BELT WAS REPLACED AND ON AUGUST 10, 2007 IT FAILED AGAIN. THE SEAT BELT WAS REPLACED AGAIN ON SEPTEMBER 9, 2007. UPDATED 09/27/07.
NHTSA complaint #10192125 — an unverified report by a vehicle owner.