FaultScore

FaultScore report

2011 Subaru Outback problems

Owners have filed 857 complaints about the 2011 Subaru Outback with NHTSA between 2010 and 2026. The largest single group is the transmission & drivetrain. Across this model's run it ranks 7 of 31 worst.

D

FaultScore 69/100

Higher is worse. Measured against the other years of the Subaru Outback.

How this is worked out

The numbers

857

Complaints

36

Crashes reported

11

Fires reported

9

Injuries reported

80,750 mi

Median mileage at failure

Half of reported failures happened before this

26%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 100 vs 50 Severity 34 vs 50 Early failure 45 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Subaru Outback. 50 means typical for this model; 100 means roughly double.
Severity — 34
6.5% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 45
26% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2011 compares with every other Subaru Outback

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2011 Subaru Outback

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

3 crashes, 1 fires · median 114,000 mi

Lights 117 13.7%

0 crashes, 1 fires · median 52,900 mi

Engine & Cooling 93 10.9%

2 crashes, 1 fires · median 100,000 mi

Brakes 78 9.1%

11 crashes, 0 fires · median 80,500 mi

Airbags 74 8.6%

5 crashes, 0 fires · median 21,000 mi

3 crashes, 4 fires · median 60,993 mi

3 crashes, 1 fires · median 110,000 mi

Steering 37 4.3%

1 crashes, 1 fires · median 2,100 mi

7 crashes, 0 fires · median 52,000 mi

0 crashes, 1 fires · median 34,000 mi

Suspension 22 2.6%

Median failure at 10,500 miles

1 crashes, 0 fires · median 77,143 mi

0 crashes, 1 fires · median 120,000 mi

Wheels 10 1.2%

Median failure at 22,500 miles

Tires 9 1.1%

Median failure at 16,182 miles

Stability & Traction Control 7 0.8%

Median failure at 80,000 miles

Seats 4 0.5%

Median failure at 36,500 miles

Seat Belts 4 0.5%

Median failure at 85,000 miles

Equipment & Accessories 3 0.4%

Median failure at 42,954 miles

Driver Assist & Collision Avoidance 3 0.4%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Body 10 31.3%
Frontal 8 25.0%
Torque Converter 7 21.9%
Adaptive Cruise Control 2 6.3%
Headlights 2 6.3%
Subframe/Mounting Bracket 1 3.1%
Automatic Emergency Braking 1 3.1%
Speedometer/Odometer 1 3.1%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 44 7.3%
1,000 – 9,999 miles 42 6.9%
10,000 – 24,999 miles 36 5.9%
25,000 – 49,999 miles 80 13.2%
50,000 – 74,999 miles 63 10.4%
75,000 – 99,999 miles 103 17.0%
100,000 – 149,999 miles 193 31.8%
150,000+ miles 45 7.4%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jul 2010 peak 22 Aug 2026

Recalls on the 2011 Subaru Outback

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

20V002000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

20V003000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

20V001000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

19V297000

ELECTRICAL SYSTEM:IGNITION:SWITCH

Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester vehicles, 2008-2011 Impreza vehicles, 2008-2014 WRX vehicles, 2005-2014 Legacy vehicles, 2005-2014 Outback vehicles and 2006-2008 Tribeca vehicles equipped with a mechanical key ignition switch installed as a replacement part. The ball spring inside the switch may break, reducing the strength of the ignition switch. If this occurs, the weight on the key ring and certain road conditions could cause the ignition switch to move out of the run position to the accessory position, turning off the engine.

Risk: The engine turning off unexpectedly can increase the risk of a crash. If a crash occurs under this condition, the air bag may not deploy, increasing the risk of injury.

19V008000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Outback, and Legacy vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk: An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.

19V007000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Subaru of America, Inc. (Subaru) is recalling certain 2010-2013 Forester, 2010-2014 Tribeca, WRX, Outback, Legacy, and 2010-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk: An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.

19V009000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Legacy and Outback vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk: An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.

18V626000

PARKING BRAKE

Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Subaru Legacy and Outback vehicles equipped with a manual transmission. The electronic parking brake (EPB) may not engage as intended, allowing the vehicle to rollaway if the transmission is not in the proper gear when parked.

Risk: A vehicle rollaway can increase the risk of a crash.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2024546 499,490 units in Canada

Label

Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" appear in English only, when they should be listed as "Tires/Pneus", "Rims/Jantes", "Front/Avant" and "Rear/Arriere". Canadian regulations require this information to be listed on the label in both English and French. Safety Risk: These small errors do not affect vehicle safety. Corrective Actions: This is not a recall. Subaru has corrected the compliance label for all new vehicles.

Recall 2020001 23,159 units in Canada

Airbag

Issue: This recall is for certain vehicles that had an airbag inflator replaced as a part of an earlier recall campaign. This recall provides a final repair. Long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Actions: Owners will be notified by mail and instructed to take their vehicle to a dealer to inspect the passenger-front airbag inflator. The passenger-front airbag module or inflator will be replaced as necessary. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.

Recall 2019191 100 units in Canada

Electrical

Issue: A problem with certain replacement ignition switches may allow the key turn out of the “ON” position while driving. This could cause the engine to turn off suddenly. It could also cause the airbag system not to work properly in a crash. Note: This is a voluntary service campaign that is not being conducted under the requirements of the Motor Vehicle Safety Act. This problem only affects certain parts used for replacement of original parts. Safety Risk: A sudden loss of engine power could increase the risk of a crash. An airbag system that does not work properly in a crash could cause an increased risk of injuries. Corrective Actions: The company will notify owners by mail and instruct them to take their vehicle to a dealer to inspect the ignition switch, and replace it as necessary.

Recall 2019013 102,110 units in Canada

Airbag

Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: Owners will be notified by mail and instructed to take their vehicle to a dealer to have the passenger-front airbag inflator replaced. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.

Recall 2018502 3,486 units in Canada

Brakes

On certain vehicles equipped with manual transmissions, components within the control unit for the electronic parking brake (EPB) may crack with vehicle use over time. If this were to occur, the brake warning lamp would illuminate and the EPB may not apply as intended. This could result in the unintended movement of a parked vehicle, increasing the risk of crash causing injury and/or damage to property. Correction: Dealers will replace the Parking Brake Actuator with a more durable one.

Recall 2016471 38,629 units in Canada

Visual System

On certain vehicles, a manufacturing defect could cause the windshield wipers to become inoperable. If an obstruction (such as snow or ice in the cowl area of the windshield) prevents the wipers from returning to the “park” position when wipers are turned off, the wiper arms would be forced to "park" at a higher than intended position on the windshield. The wiper arms will continuously attempt to return to the normal park position, generating an excessive amount of electrical current in the wiper motor bottom cover, possibly resulting in overheating. This could result in the windshield wipers becoming inoperable, or a possible fire in the bottom cover area of the wiper motor. These issues could impair the driver’s visibility and increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the front wiper motor bottom cover assembly with a countermeasure one.

Recall 2013063 2,813 units in Canada

Accessories

On certain vehicles equipped with a dealer-installed accessory remote engine starter, if the fob is dropped, movement of the internal battery retaining clip may occur and cause damage to a component on the printed circuit board. Under this condition, the fob may transmit an engine start (or stop) request without the user pressing the button. If the vehicle is in range and receives the request, the engine may start and run for up to 15 minutes (or until a stop request is received). The engine may continue to start and stop until the fob battery is depleted, or until the vehicle runs out of fuel. If that occurs when the vehicle is parked in an enclosed area, such as a garage, there is a risk of carbon monoxide build-up, which could result in asphyxiation or carbon monoxide poisoning. Correction: Dealers will replace the remote engine starter fob.

Recall 2012444 293 units in Canada

Accessories

On certain vehicles equipped with dealer-installed accessory puddle lights, a short circuit may develop causing the lights to melt and/or emit smoke. This could result in a fire causing property damage and/or injury. Correction: Dealers will install an additional fused wiring harness to protect against short circuits.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Mission Viejo, CA Crash

ENGINE

Purchased my 2011 Subaru Outback 3.6R Limited from the dealership, new. Since 2013, the Subaru dealer has discovered multiple oil leaks, replaced the head gaskets 3 times, thermostat 4 times, the alternator 3 times, timing belt 4 times, radiator 3 times, starter once, and my HVAC system twice...all due to my engine seizing multiple times while driving on freeways. No warning lights, just the engine seizing suddenly. This caused a few minor bumper accidents on the freeways because of these incidents. Nothing was reported because no one was injured. Last year the engine was replaced with a used/refurbished one by the dealership. In less than 11 months after this engine was replaced, the dealership states I'm having multiple oil leaks again, most originating from the cam carrier. Now, my engine is struggling on slight grades. The newly installed used engine only came with a six month warranty and now Subaru states I need another engine replacement. Money is tight, so for now I'm keeping a pan under my car to catch the oil and I will keep topping off the oil every week.

NHTSA complaint #11737640 — an unverified report by a vehicle owner.

Waterbury, CT Crash

UNKNOWN OR OTHER

In November 2023, I co-signed an auto loan to assist someone in securing a vehicle. However, I later discovered that my name was never placed on the title, leaving me financially liable for the loan while having no ownership or possession of the car. The individual has since failed to make any loan payments, and the bank applied lender-placed insurance (CPI) due to their failure to maintain coverage. Despite this, they continue to drive the vehicle. The New York DMV confirmed that their driver’s license and vehicle registration have been suspended due to lack of insurance, yet they have not surrendered their plates as required by law. Additionally, the vehicle was originally registered in Connecticut but later transferred to New York while using my Connecticut auto insurance policy without my consent. I was later contacted by my former insurance provider about an accident in which an unknown individual was operating the vehicle. After my insurance policy lapsed, the individual was involved in another accident while uninsured and attempted to file a claim despite having no coverage. This situation has raised serious concerns about the vehicle’s registration, insurance violations, and potential title issues that may require investigation. Given that the vehicle is still being driven despite no valid insurance, a suspended license, and an outstanding auto loan, I am seeking guidance on the appropriate steps to take.

NHTSA complaint #11642043 — an unverified report by a vehicle owner.

Arvada, CO 1 injured

POWER TRAIN

Coolant leak, steering power fluid leak, break pad leak, gasoline line leak, seat heater, clicking noise after turning off car, leaking seats and rear view mirror also leaking, steering wheel expanding due to possible air bag, heater and ac vents lose and also chemical smell/gas/coolant coming from front and back of car, sunroof not secured. Every wiring wet, charger port in middle compartment wet when plugging something in. Everything auto does not work. Car sounds like something is constantly leaking air or gas somewhere, even when off. My safety was at risk by having severe chemical burns on my skin everywhere, hair falling out due to exposure, almost passing out while driving due to inhaling components, low visibility due to auto dimming in rear view and side mirrors. The problem has not been confirmed due to me being in a financial bind at the moment. The car has not been inspected. due to financial problems I am not able to get the vehicle looked at. There were no warnings except for the blue temp light came on but immediately will shut back off. Car also severely vibrates when turning on. They started appearing around against of 2024

NHTSA complaint #11633292 — an unverified report by a vehicle owner.

Arvada, CO 1 injured

ELECTRICAL SYSTEM

Coolant leak, steering power fluid leak, break pad leak, gasoline line leak, seat heater, clicking noise after turning off car, leaking seats and rear view mirror also leaking, steering wheel expanding due to possible air bag, heater and ac vents lose and also chemical smell/gas/coolant coming from front and back of car, sunroof not secured. Every wiring wet, charger port in middle compartment wet when plugging something in. Everything auto does not work. Car sounds like something is constantly leaking air or gas somewhere, even when off. My safety was at risk by having severe chemical burns on my skin everywhere, hair falling out due to exposure, almost passing out while driving due to inhaling components, low visibility due to auto dimming in rear view and side mirrors. The problem has not been confirmed due to me being in a financial bind at the moment. The car has not been inspected. due to financial problems I am not able to get the vehicle looked at. There were no warnings except for the blue temp light came on but immediately will shut back off. Car also severely vibrates when turning on. They started appearing around against of 2024

NHTSA complaint #11633292 — an unverified report by a vehicle owner.

Arvada, CO 1 injured

ENGINE

Coolant leak, steering power fluid leak, break pad leak, gasoline line leak, seat heater, clicking noise after turning off car, leaking seats and rear view mirror also leaking, steering wheel expanding due to possible air bag, heater and ac vents lose and also chemical smell/gas/coolant coming from front and back of car, sunroof not secured. Every wiring wet, charger port in middle compartment wet when plugging something in. Everything auto does not work. Car sounds like something is constantly leaking air or gas somewhere, even when off. My safety was at risk by having severe chemical burns on my skin everywhere, hair falling out due to exposure, almost passing out while driving due to inhaling components, low visibility due to auto dimming in rear view and side mirrors. The problem has not been confirmed due to me being in a financial bind at the moment. The car has not been inspected. due to financial problems I am not able to get the vehicle looked at. There were no warnings except for the blue temp light came on but immediately will shut back off. Car also severely vibrates when turning on. They started appearing around against of 2024

NHTSA complaint #11633292 — an unverified report by a vehicle owner.

Cumming, GA Crash 2 injured

VEHICLE SPEED CONTROL

1. Propulsion, acceleration, brakes, transmission- no longer available for inspection 2. The vehicle went completely out of control; I stood on the brakes as hard as I could but would not stop or slow the car at all. We careened down a hill and head on into a large tree 3. not reproduced or confirmed 4. Vehicle was inspected by insurance company and was declared a total loss 5. no signs of any malfunction prior to wreck

NHTSA complaint #11593358 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Macedonia, OH

SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

I have advised Autozone about premature failure of this part number ball joint. Originally the part number was FA267. Autozone changed the part number and color but did not address the quality and/or longevty concern. I have had to replace all of these part numbered ball joints with oem Subaru parts. The Autozone version will not last until the next oil change(approximately 5k miles) before it is loose and making a knocking noise. The is a safety concern as the ball joint may break or fail while someone is driving. I have expressed this concern multiple time to multiple reps from Autozone over the last 12 years. Autozone's remedy was simply to change the color and part number, then continue selling the same sub standard part. Your attention to this would be beneficial to all involved. Thank you.

NHTSA complaint #11754432 — an unverified report by a vehicle owner.

at 95,999 miles Boylston, MA

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Odometer Fraud. The contact purchased a 2011 Subaru Outback. It was discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of the purchase on 2/26/2026, the mileage was 95,999. The contact found a bill of sale from 07/29/2026, that stated that the mileage was approximately 95,999; however, the title stated that the mileage was approximately 94,669. The contact stated that the current approximate mileage was 90,000.

NHTSA complaint #11754446 — an unverified report by a vehicle owner.

Mission Viejo, CA Crash

ENGINE

Purchased my 2011 Subaru Outback 3.6R Limited from the dealership, new. Since 2013, the Subaru dealer has discovered multiple oil leaks, replaced the head gaskets 3 times, thermostat 4 times, the alternator 3 times, timing belt 4 times, radiator 3 times, starter once, and my HVAC system twice...all due to my engine seizing multiple times while driving on freeways. No warning lights, just the engine seizing suddenly. This caused a few minor bumper accidents on the freeways because of these incidents. Nothing was reported because no one was injured. Last year the engine was replaced with a used/refurbished one by the dealership. In less than 11 months after this engine was replaced, the dealership states I'm having multiple oil leaks again, most originating from the cam carrier. Now, my engine is struggling on slight grades. The newly installed used engine only came with a six month warranty and now Subaru states I need another engine replacement. Money is tight, so for now I'm keeping a pan under my car to catch the oil and I will keep topping off the oil every week.

NHTSA complaint #11737640 — an unverified report by a vehicle owner.

Topeka, KS

ENGINE

Took my vehicle in for oil change and was notified the cam carrier is leaking. Researching this issue online it seems this is a very common problem with this vehicle and if I had known earlier wouldn’t have purchased for my daughter. With such a common problem I wonder why a recall hasn’t been made?

NHTSA complaint #11732099 — an unverified report by a vehicle owner.

Louisville, KY

UNKNOWN OR OTHER

When I came to a stop at a light, the car stalled and the engine turned off. It was just as if I was driving a manual transmission and didn't put the clutch down while in gear. I spoke with my husband about the issue and he told me it has been happening for several months now. I have researched it a but snd found that Subaru is aware of the issue and has not offered any recall for the issue but offered an extended warranty. This is not helpful when you are the 2nd owner of a vehicle. Being stuck with a car that turns off upon stopping is a dangeous situation. Subaru should be made to recall these cars and fix the issue. According to this article, it is a problem with the lock type torque converter. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11692013 — an unverified report by a vehicle owner.

Louisville, KY

ENGINE

When I came to a stop at a light, the car stalled and the engine turned off. It was just as if I was driving a manual transmission and didn't put the clutch down while in gear. I spoke with my husband about the issue and he told me it has been happening for several months now. I have researched it a but snd found that Subaru is aware of the issue and has not offered any recall for the issue but offered an extended warranty. This is not helpful when you are the 2nd owner of a vehicle. Being stuck with a car that turns off upon stopping is a dangeous situation. Subaru should be made to recall these cars and fix the issue. According to this article, it is a problem with the lock type torque converter. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11692013 — an unverified report by a vehicle owner.

Chesapeake, VA

POWER TRAIN

My CVT Transmission started having problems with the Valve Body inside the transmission. On acceleration from a complete stop my vehicle would start "bucking" hard causing a violent back and forth rocking or "jerking" of the drive train and vehicle. I did not request a inspection of the failed Valve Body when I paid to have it replaced. The life and safety of myself and others are at severe risk of injury or death resulting from a complete failure of the Valve Body component when driving on highways or other roads because without any warning the vehicle will come to a complete stop which would cause a rear end collision possibly at highway speeds. Also I'm concerned about the Torque Converter having a failure because of the intense pressure from the failed Valve Body with the constant "bucking" on acceleration. I took my vehicle to both a independent transmission shop and a Subaru Service Center and the Independent Transmission Shop told me I needed a new transmission and the Subaru Service Department kept telling me they didn't know what was causing my vehicle symptoms. Subaru of America extended the warranty on my vehicle to 100,000 miles because of the problems with their CVT Transmissions but because I bought my vehicle used with over 100,000 miles on it they refused to either pay for 50% or 100% of the replacement cost. No warning Lights came on but when the Valve Body completely fails then the warning lights will illuminate. My Subaru Case Number that was DENIED is (Case# 250820-1801058) for Subaru extended warranty for CVT Transmission.

NHTSA complaint #11682581 — an unverified report by a vehicle owner.

Grant, MI

SERVICE BRAKES

Just lost brakes. Was parked at an atm. In park, foot on brake as i was shifting into drive, brake pedal goes to floor and brake fluid leaks out... I see there was a recall for brake lines in Michigan. I've owned this car since 2020. All Brake pads are new as of 4/2025. This just occurred today on Sunday so I have not got the estimate yet.

NHTSA complaint #11678072 — an unverified report by a vehicle owner.

at 100,000 miles Monson, MA

POWER TRAIN

The contact owns a 2011 Subaru Outback. The contact stated while driving at various speeds, the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local mechanic who diagnosed that the transmission output shift was bent and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 100,000.

NHTSA complaint #11659784 — an unverified report by a vehicle owner.

Waterbury, CT Crash

UNKNOWN OR OTHER

In November 2023, I co-signed an auto loan to assist someone in securing a vehicle. However, I later discovered that my name was never placed on the title, leaving me financially liable for the loan while having no ownership or possession of the car. The individual has since failed to make any loan payments, and the bank applied lender-placed insurance (CPI) due to their failure to maintain coverage. Despite this, they continue to drive the vehicle. The New York DMV confirmed that their driver’s license and vehicle registration have been suspended due to lack of insurance, yet they have not surrendered their plates as required by law. Additionally, the vehicle was originally registered in Connecticut but later transferred to New York while using my Connecticut auto insurance policy without my consent. I was later contacted by my former insurance provider about an accident in which an unknown individual was operating the vehicle. After my insurance policy lapsed, the individual was involved in another accident while uninsured and attempted to file a claim despite having no coverage. This situation has raised serious concerns about the vehicle’s registration, insurance violations, and potential title issues that may require investigation. Given that the vehicle is still being driven despite no valid insurance, a suspended license, and an outstanding auto loan, I am seeking guidance on the appropriate steps to take.

NHTSA complaint #11642043 — an unverified report by a vehicle owner.

Lawton, MI

POWER TRAIN

Torque converter issue that causes stalling similar to a manual transmission vehicle. The issue should have been a full recall but instead was only a "bulletin." For my own safety, I am stuck paying several thousand dollars for an issue the manufacturer is aware of but refused to cover by full recall. It is not just wear-and-tear, and is a danger to myself and other drivers on the road. And because the previous owner(s) were negligent in making sure the vehicle was repaired under warranty, I'm left paying a giant, unexpected bill. Does that seem like the right thing to you?

NHTSA complaint #11640426 — an unverified report by a vehicle owner.

Bellefontaine, OH

POWER TRAIN

When coming to a stop the RPM's drop and the engine will stall, similar to not engaging the clutch on a manual transmission. Luckily there has not been a crash to date but the condition has worsened to the point it is no longer safe to drive and must be repaired. This is a known safety flaw with the torque converter and Subaru denied any responsibility or assistance in the quoted $2,400 repair.

NHTSA complaint #11636313 — an unverified report by a vehicle owner.

Saco, ME

SERVICE BRAKES

The car was being driven down the road, when the brake pedal went soft. At that point the vehicle had lost all braking power. I pulled the vehicle over to the side of the road and proceeded to check the vehicle. The vehicle brake reservoir was empty, and the line underneath the car was leaking fluid out. Then I called a tow truck to tow my vehicle to get repaired. The mechanic then told me about the recall WQK47r.

NHTSA complaint #11636389 — an unverified report by a vehicle owner.

Saco, ME

SERVICE BRAKES

The brake system had a total failure. Driving down the road and the brake pedal went completely soft and was not providing any brakes. The vehicle was pulled over to the side of the road where the brake fluid resivor was empty and the underneath of the car was wet with brake fluid. The vehicle then was towed to a nearby mechanic to be inspected where they have come to the conclusion that the brake line box has become coroted. During the brake failure there were no warning signs and the only thing that prevented the vehicle from being involved in an accident was the use of engine braking and going up hill. The reason I’m reporting this is because after reviewing the internet to see what the average cost of the repair should be I came across a forum where this issue is become common place in my generation of Outback, as well as the previous generation which has a recall already on this same component. I’m also writing this report because I’m concerned with the amount of this type of vehicle on the road still and having a similar issue.

NHTSA complaint #11635381 — an unverified report by a vehicle owner.

Poultney, VT

SERVICE BRAKES

Going down the road and my breaks went to the floor, further inspection the back passenger 4 way block blew apart due to rust I looked online and there is so many of these cars the same year that this is happening to, would love to have this year and model included in the recall for breaks to get this fixed

NHTSA complaint #11635185 — an unverified report by a vehicle owner.

Needham, MA

UNKNOWN OR OTHER

On [XXX] Clay Subaru in Norwood, MA told me that my 2011 Subaru Outback has front subframe rot. Supposedly they do a 100 point inspection every oil change, which is performed every 6 or so months, yet this problem was first report last October! The car had only 81,616 miles on it. (Now it has 82,000ish) The dealer claims it will cost $5368.96 to fix the car and that the subframe needs fixing within 12 months. No warning lights have appeared. I've owned the car since 2017. It had 39,371 miles on it when bought & had been serviced and sold by this same dealer with only one owner It was in pristine condition, according to an independent mechanic that inspected it before I bought it. All my oil changes are done at the same dealer, yet the problem was not identified before. This is a vehicle made for off road travel (which I have NOT done) and for winter weather. WHY IS THE SUBFRAME rotting? Reedit reports that there are at least 200 others that have reported the same problem to you for cars of this same year! Please advise!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6

NHTSA complaint #11634043 — an unverified report by a vehicle owner.

Needham, MA

SUSPENSION

On [XXX] Clay Subaru in Norwood, MA told me that my 2011 Subaru Outback has front subframe rot. Supposedly they do a 100 point inspection every oil change, which is performed every 6 or so months, yet this problem was first report last October! The car had only 81,616 miles on it. (Now it has 82,000ish) The dealer claims it will cost $5368.96 to fix the car and that the subframe needs fixing within 12 months. No warning lights have appeared. I've owned the car since 2017. It had 39,371 miles on it when bought & had been serviced and sold by this same dealer with only one owner It was in pristine condition, according to an independent mechanic that inspected it before I bought it. All my oil changes are done at the same dealer, yet the problem was not identified before. This is a vehicle made for off road travel (which I have NOT done) and for winter weather. WHY IS THE SUBFRAME rotting? Reedit reports that there are at least 200 others that have reported the same problem to you for cars of this same year! Please advise!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6

NHTSA complaint #11634043 — an unverified report by a vehicle owner.

Needham, MA

STRUCTURE:BODY

On [XXX] Clay Subaru in Norwood, MA told me that my 2011 Subaru Outback has front subframe rot. Supposedly they do a 100 point inspection every oil change, which is performed every 6 or so months, yet this problem was first report last October! The car had only 81,616 miles on it. (Now it has 82,000ish) The dealer claims it will cost $5368.96 to fix the car and that the subframe needs fixing within 12 months. No warning lights have appeared. I've owned the car since 2017. It had 39,371 miles on it when bought & had been serviced and sold by this same dealer with only one owner It was in pristine condition, according to an independent mechanic that inspected it before I bought it. All my oil changes are done at the same dealer, yet the problem was not identified before. This is a vehicle made for off road travel (which I have NOT done) and for winter weather. WHY IS THE SUBFRAME rotting? Reedit reports that there are at least 200 others that have reported the same problem to you for cars of this same year! Please advise!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6

NHTSA complaint #11634043 — an unverified report by a vehicle owner.

Arvada, CO 1 injured

POWER TRAIN

Coolant leak, steering power fluid leak, break pad leak, gasoline line leak, seat heater, clicking noise after turning off car, leaking seats and rear view mirror also leaking, steering wheel expanding due to possible air bag, heater and ac vents lose and also chemical smell/gas/coolant coming from front and back of car, sunroof not secured. Every wiring wet, charger port in middle compartment wet when plugging something in. Everything auto does not work. Car sounds like something is constantly leaking air or gas somewhere, even when off. My safety was at risk by having severe chemical burns on my skin everywhere, hair falling out due to exposure, almost passing out while driving due to inhaling components, low visibility due to auto dimming in rear view and side mirrors. The problem has not been confirmed due to me being in a financial bind at the moment. The car has not been inspected. due to financial problems I am not able to get the vehicle looked at. There were no warnings except for the blue temp light came on but immediately will shut back off. Car also severely vibrates when turning on. They started appearing around against of 2024

NHTSA complaint #11633292 — an unverified report by a vehicle owner.

Arvada, CO 1 injured

ELECTRICAL SYSTEM

Coolant leak, steering power fluid leak, break pad leak, gasoline line leak, seat heater, clicking noise after turning off car, leaking seats and rear view mirror also leaking, steering wheel expanding due to possible air bag, heater and ac vents lose and also chemical smell/gas/coolant coming from front and back of car, sunroof not secured. Every wiring wet, charger port in middle compartment wet when plugging something in. Everything auto does not work. Car sounds like something is constantly leaking air or gas somewhere, even when off. My safety was at risk by having severe chemical burns on my skin everywhere, hair falling out due to exposure, almost passing out while driving due to inhaling components, low visibility due to auto dimming in rear view and side mirrors. The problem has not been confirmed due to me being in a financial bind at the moment. The car has not been inspected. due to financial problems I am not able to get the vehicle looked at. There were no warnings except for the blue temp light came on but immediately will shut back off. Car also severely vibrates when turning on. They started appearing around against of 2024

NHTSA complaint #11633292 — an unverified report by a vehicle owner.

Arvada, CO 1 injured

ENGINE

Coolant leak, steering power fluid leak, break pad leak, gasoline line leak, seat heater, clicking noise after turning off car, leaking seats and rear view mirror also leaking, steering wheel expanding due to possible air bag, heater and ac vents lose and also chemical smell/gas/coolant coming from front and back of car, sunroof not secured. Every wiring wet, charger port in middle compartment wet when plugging something in. Everything auto does not work. Car sounds like something is constantly leaking air or gas somewhere, even when off. My safety was at risk by having severe chemical burns on my skin everywhere, hair falling out due to exposure, almost passing out while driving due to inhaling components, low visibility due to auto dimming in rear view and side mirrors. The problem has not been confirmed due to me being in a financial bind at the moment. The car has not been inspected. due to financial problems I am not able to get the vehicle looked at. There were no warnings except for the blue temp light came on but immediately will shut back off. Car also severely vibrates when turning on. They started appearing around against of 2024

NHTSA complaint #11633292 — an unverified report by a vehicle owner.

Temecula, CA

AIR BAGS

The contact owned a 2011 Subaru Outback. The contact received notification of NHTSA Campaign Number: 20V001000 (Air Bags) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

NHTSA complaint #11633232 — an unverified report by a vehicle owner.

Niceville, FL

POWER TRAIN

Bought vehicle from Carvana, immediately noticed transmission shudder issues when driving near 50 mph. Brought vehicle in to multiple repair facilities. It had warped brakes, bad calipers, needed a new torque converter at least and the repair shop recommended a total transmission replacement. The whole vehicle shakes when driving near that speed or braking.

NHTSA complaint #11616153 — an unverified report by a vehicle owner.

Niceville, FL

STRUCTURE:BODY

Bought vehicle from Carvana, immediately noticed transmission shudder issues when driving near 50 mph. Brought vehicle in to multiple repair facilities. It had warped brakes, bad calipers, needed a new torque converter at least and the repair shop recommended a total transmission replacement. The whole vehicle shakes when driving near that speed or braking.

NHTSA complaint #11616153 — an unverified report by a vehicle owner.

Niceville, FL

SERVICE BRAKES

Bought vehicle from Carvana, immediately noticed transmission shudder issues when driving near 50 mph. Brought vehicle in to multiple repair facilities. It had warped brakes, bad calipers, needed a new torque converter at least and the repair shop recommended a total transmission replacement. The whole vehicle shakes when driving near that speed or braking.

NHTSA complaint #11616153 — an unverified report by a vehicle owner.