FaultScore

FaultScore report

2026 Subaru Outback problems

Owners have filed 19 complaints about the 2026 Subaru Outback with NHTSA between 2026 and 2026. The largest single group is the other & unspecified. Across this model's run it ranks 24 of 31 worst.

B

FaultScore 39/100

Higher is worse. Measured against the other years of the Subaru Outback.

How this is worked out

The numbers

19

Complaints

3

Crashes reported

0

Fires reported

3

Injuries reported

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 2 vs 50 Severity 100 vs 50 Early failure not reported
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 2
Against the median year of the Subaru Outback. 50 means typical for this model; 100 means roughly double.
Severity — 100
31.6% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — not reported
Too few complaints recorded a mileage to measure this.

How 2026 compares with every other Subaru Outback

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2026 Subaru Outback

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Other & Unspecified 6 31.6%
Electrical System 4 21.1%

1 crashes, 0 fires

Driver Assist & Collision Avoidance 2 10.5%
Acceleration & Cruise Control 2 10.5%

1 crashes, 0 fires

Seats 1 5.3%
Seat Belts 1 5.3%
Tires 1 5.3%
Body & Structure 1 5.3%
Transmission & Drivetrain 1 5.3%

1 crashes, 0 fires

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Mar 2026 peak 6 Aug 2026

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Corbin, KY Crash

POWER TRAIN

I was in an automatic car wash, approaching the end of the tunnel. The car was running but in neutral. I put my foot on the brake pedal and shifted into drive. As I moved the shifter, I heard a scraping sound followed by a clink sound, then the car surged forward and accelerated toward a stone wall directly ahead. I turned hard right as I hit and held the brakes. I missed the wall but hit a pickup truck that was coming up the drive. My car hit the left front fender of the truck with my left front fender. The truck, which appears to have been "lifted" rode over the top of my fender and both vehicles scraped down the left side of each other. I finally got the car stopped some distance beyond the truck. Both vehicles had to be towed away from the scene. My car is currently in the Caliber repair shop with nearly $23,000 damage. The Knox County Sheriff's office responded but they did not file a report as the incident took place on private property. Even so, the Deputy did interview both drivers and several witnesses in front of his body camera. I understand those videos are maintained at the Sheriff's office.

NHTSA complaint #11755659 — an unverified report by a vehicle owner.

Corbin, KY Crash

VEHICLE SPEED CONTROL

I was in an automatic car wash, approaching the end of the tunnel. The car was running but in neutral. I put my foot on the brake pedal and shifted into drive. As I moved the shifter, I heard a scraping sound followed by a clink sound, then the car surged forward and accelerated toward a stone wall directly ahead. I turned hard right as I hit and held the brakes. I missed the wall but hit a pickup truck that was coming up the drive. My car hit the left front fender of the truck with my left front fender. The truck, which appears to have been "lifted" rode over the top of my fender and both vehicles scraped down the left side of each other. I finally got the car stopped some distance beyond the truck. Both vehicles had to be towed away from the scene. My car is currently in the Caliber repair shop with nearly $23,000 damage. The Knox County Sheriff's office responded but they did not file a report as the incident took place on private property. Even so, the Deputy did interview both drivers and several witnesses in front of his body camera. I understand those videos are maintained at the Sheriff's office.

NHTSA complaint #11755659 — an unverified report by a vehicle owner.

Corbin, KY Crash

ELECTRICAL SYSTEM

I was in an automatic car wash, approaching the end of the tunnel. The car was running but in neutral. I put my foot on the brake pedal and shifted into drive. As I moved the shifter, I heard a scraping sound followed by a clink sound, then the car surged forward and accelerated toward a stone wall directly ahead. I turned hard right as I hit and held the brakes. I missed the wall but hit a pickup truck that was coming up the drive. My car hit the left front fender of the truck with my left front fender. The truck, which appears to have been "lifted" rode over the top of my fender and both vehicles scraped down the left side of each other. I finally got the car stopped some distance beyond the truck. Both vehicles had to be towed away from the scene. My car is currently in the Caliber repair shop with nearly $23,000 damage. The Knox County Sheriff's office responded but they did not file a report as the incident took place on private property. Even so, the Deputy did interview both drivers and several witnesses in front of his body camera. I understand those videos are maintained at the Sheriff's office.

NHTSA complaint #11755659 — an unverified report by a vehicle owner.

SAN Jose, CA 1 injured

SEATS

I am reporting a severe saftey and crash-compatibility defect on the front passenger side of the 2026 Subaru Outback Premium trim. This vehicle is equipped with a fixed-height passenger seat that is positioned unsafely high relative to the headliner and sun visor assembly. Because the seat height cannot be lowered, an adult passenger of average height sits with their head in immediate proximity to the sun visor. Under standard deployment of the vehicle brakes, forward occupant kinematics cause the passenger’s forehead to travel collide into the rigid, unyielding lower edge of the sun visor, which act as a hard/sharp parts cut the forehead and twisting the neck seriously. During a recent braking event, this lack of structural clearance caused a direct head-strike incident. The occupant’s forehead collided with the sharp bottom edge of the visor, acting as a blunt knife edge that resulted in a laceration to the forehead and a hyper-extension strain injury to the neck. This is a critical design failure where occupant safety clearance envelope was poorly designed for this elevated fixed-seat configuration. In a high-speed collision, this layout poses an imminent risk of severe facial trauma, skull fractures, or catastrophic cervical spine injuries from the visor before the seatbelt pre-tensioner can fully lock. This requires immediate investigation and a mandatory safety recall to provide height-adjustable/lower seat frames to affected vehicles.

NHTSA complaint #11741702 — an unverified report by a vehicle owner.

SAN Jose, CA 1 injured

UNKNOWN OR OTHER

I am reporting a severe saftey and crash-compatibility defect on the front passenger side of the 2026 Subaru Outback Premium trim. This vehicle is equipped with a fixed-height passenger seat that is positioned unsafely high relative to the headliner and sun visor assembly. Because the seat height cannot be lowered, an adult passenger of average height sits with their head in immediate proximity to the sun visor. Under standard deployment of the vehicle brakes, forward occupant kinematics cause the passenger’s forehead to travel collide into the rigid, unyielding lower edge of the sun visor, which act as a hard/sharp parts cut the forehead and twisting the neck seriously. During a recent braking event, this lack of structural clearance caused a direct head-strike incident. The occupant’s forehead collided with the sharp bottom edge of the visor, acting as a blunt knife edge that resulted in a laceration to the forehead and a hyper-extension strain injury to the neck. This is a critical design failure where occupant safety clearance envelope was poorly designed for this elevated fixed-seat configuration. In a high-speed collision, this layout poses an imminent risk of severe facial trauma, skull fractures, or catastrophic cervical spine injuries from the visor before the seatbelt pre-tensioner can fully lock. This requires immediate investigation and a mandatory safety recall to provide height-adjustable/lower seat frames to affected vehicles.

NHTSA complaint #11741702 — an unverified report by a vehicle owner.

SAN Jose, CA 1 injured

STRUCTURE:BODY

I am reporting a severe saftey and crash-compatibility defect on the front passenger side of the 2026 Subaru Outback Premium trim. This vehicle is equipped with a fixed-height passenger seat that is positioned unsafely high relative to the headliner and sun visor assembly. Because the seat height cannot be lowered, an adult passenger of average height sits with their head in immediate proximity to the sun visor. Under standard deployment of the vehicle brakes, forward occupant kinematics cause the passenger’s forehead to travel collide into the rigid, unyielding lower edge of the sun visor, which act as a hard/sharp parts cut the forehead and twisting the neck seriously. During a recent braking event, this lack of structural clearance caused a direct head-strike incident. The occupant’s forehead collided with the sharp bottom edge of the visor, acting as a blunt knife edge that resulted in a laceration to the forehead and a hyper-extension strain injury to the neck. This is a critical design failure where occupant safety clearance envelope was poorly designed for this elevated fixed-seat configuration. In a high-speed collision, this layout poses an imminent risk of severe facial trauma, skull fractures, or catastrophic cervical spine injuries from the visor before the seatbelt pre-tensioner can fully lock. This requires immediate investigation and a mandatory safety recall to provide height-adjustable/lower seat frames to affected vehicles.

NHTSA complaint #11741702 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Lindale, TX

VEHICLE SPEED CONTROL

I'm new to this automotive technology. When I was introduced to the car, one of the "features" indicated was the ability to sense and slow down for curves, if the system sensed the need, when operating under the cruise control option. In testing my different options of my new car, I was using the cruise control on a 65 mph road in TX set to 60 mph. As I entered the curve the car did not slow down. This was a surprise to me. I contacted a Subaru dealer about this. I was told that my trim level did not have this "option". Before I contacted the dealer I did look in the Subaru EyeSight Drivers Assist Technology Owners Manual. On pages 280 and 281 of this manual in the Cruise Control, Pre-curve Speed Control*, ON/OFF. The *note is "if equipped". My car is not equipped. I was not informed or cautioned about this when I went through the delivery process. I did not know I did not have this feature. My complaint is this. If the car is equipped to assist steering when in cruise control, for safety, all models should come standard with the Pre-curve Speed Control. It only takes one instant for a new driver to loose control if expecting this feature to be present. I am an experienced driver. I was able to take corrective action to avoid trouble. But, I did anticipate the car to slow and was startled when it did not.

NHTSA complaint #11757505 — an unverified report by a vehicle owner.

Lindale, TX

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

I'm new to this automotive technology. When I was introduced to the car, one of the "features" indicated was the ability to sense and slow down for curves, if the system sensed the need, when operating under the cruise control option. In testing my different options of my new car, I was using the cruise control on a 65 mph road in TX set to 60 mph. As I entered the curve the car did not slow down. This was a surprise to me. I contacted a Subaru dealer about this. I was told that my trim level did not have this "option". Before I contacted the dealer I did look in the Subaru EyeSight Drivers Assist Technology Owners Manual. On pages 280 and 281 of this manual in the Cruise Control, Pre-curve Speed Control*, ON/OFF. The *note is "if equipped". My car is not equipped. I was not informed or cautioned about this when I went through the delivery process. I did not know I did not have this feature. My complaint is this. If the car is equipped to assist steering when in cruise control, for safety, all models should come standard with the Pre-curve Speed Control. It only takes one instant for a new driver to loose control if expecting this feature to be present. I am an experienced driver. I was able to take corrective action to avoid trouble. But, I did anticipate the car to slow and was startled when it did not.

NHTSA complaint #11757505 — an unverified report by a vehicle owner.

Maple Grove, MN

UNKNOWN OR OTHER

The driver’s side mirror vibrates excessively at speeds above 20 mph, causing the reflected image to become blurry and difficult to focus. This creates a safety hazard during lane changes and especially at night, when blurred headlight/taillight reflections make it hard to judge the distance and speed of approaching vehicles. I brought this to the dealership’s attention and was told the vibration is normal, but I believe this significantly impairs the mirror’s intended safety function under real driving conditions.

NHTSA complaint #11755770 — an unverified report by a vehicle owner.

Corbin, KY Crash

POWER TRAIN

I was in an automatic car wash, approaching the end of the tunnel. The car was running but in neutral. I put my foot on the brake pedal and shifted into drive. As I moved the shifter, I heard a scraping sound followed by a clink sound, then the car surged forward and accelerated toward a stone wall directly ahead. I turned hard right as I hit and held the brakes. I missed the wall but hit a pickup truck that was coming up the drive. My car hit the left front fender of the truck with my left front fender. The truck, which appears to have been "lifted" rode over the top of my fender and both vehicles scraped down the left side of each other. I finally got the car stopped some distance beyond the truck. Both vehicles had to be towed away from the scene. My car is currently in the Caliber repair shop with nearly $23,000 damage. The Knox County Sheriff's office responded but they did not file a report as the incident took place on private property. Even so, the Deputy did interview both drivers and several witnesses in front of his body camera. I understand those videos are maintained at the Sheriff's office.

NHTSA complaint #11755659 — an unverified report by a vehicle owner.

Corbin, KY Crash

VEHICLE SPEED CONTROL

I was in an automatic car wash, approaching the end of the tunnel. The car was running but in neutral. I put my foot on the brake pedal and shifted into drive. As I moved the shifter, I heard a scraping sound followed by a clink sound, then the car surged forward and accelerated toward a stone wall directly ahead. I turned hard right as I hit and held the brakes. I missed the wall but hit a pickup truck that was coming up the drive. My car hit the left front fender of the truck with my left front fender. The truck, which appears to have been "lifted" rode over the top of my fender and both vehicles scraped down the left side of each other. I finally got the car stopped some distance beyond the truck. Both vehicles had to be towed away from the scene. My car is currently in the Caliber repair shop with nearly $23,000 damage. The Knox County Sheriff's office responded but they did not file a report as the incident took place on private property. Even so, the Deputy did interview both drivers and several witnesses in front of his body camera. I understand those videos are maintained at the Sheriff's office.

NHTSA complaint #11755659 — an unverified report by a vehicle owner.

Corbin, KY Crash

ELECTRICAL SYSTEM

I was in an automatic car wash, approaching the end of the tunnel. The car was running but in neutral. I put my foot on the brake pedal and shifted into drive. As I moved the shifter, I heard a scraping sound followed by a clink sound, then the car surged forward and accelerated toward a stone wall directly ahead. I turned hard right as I hit and held the brakes. I missed the wall but hit a pickup truck that was coming up the drive. My car hit the left front fender of the truck with my left front fender. The truck, which appears to have been "lifted" rode over the top of my fender and both vehicles scraped down the left side of each other. I finally got the car stopped some distance beyond the truck. Both vehicles had to be towed away from the scene. My car is currently in the Caliber repair shop with nearly $23,000 damage. The Knox County Sheriff's office responded but they did not file a report as the incident took place on private property. Even so, the Deputy did interview both drivers and several witnesses in front of his body camera. I understand those videos are maintained at the Sheriff's office.

NHTSA complaint #11755659 — an unverified report by a vehicle owner.

Ellensburg, WA

UNKNOWN OR OTHER

See attached letter

NHTSA complaint #11753352 — an unverified report by a vehicle owner.

Ellensburg, WA

UNKNOWN OR OTHER

See attached letter

NHTSA complaint #11753353 — an unverified report by a vehicle owner.

Sylvania, OH

UNKNOWN OR OTHER

I have a Suburu Outback 2026.. I was driving 30 mph on a country highway in Monroe, Michigan when my sun roof tempered glass window exploded upward... it sounded like a shotgun went off in my car… the Suburu warranty claim was rejected… they determined it as “outside influence”… that caused my Sun roof window to implode… if this had happened on a highway, it may have caused a serious injury accident. Since that time, I have researched to see if other people have experienced similar incidents.. it appears that sun roof spontaneous explosions are not uncommon. This is why I am reaching out to you.

NHTSA complaint #11743404 — an unverified report by a vehicle owner.

Waltham, MA

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

When driving in the rain, the vehicle flashed a collision warning indicator and applied the brakes as if there was an imminent collision with an object ahead, but the street ahead was completely empty - no vehicles or other objects that would warrant deploying the pre-collision braking system were present. If there were a vehicle behind me at the time, it is likely that their safety would have been put at risk when my vehicle suddenly started braking strongly for no apparent reason. The vehicle has been inspected by a Subaru dealership, who could not identify any issue. The dealer attempted to apply a software update to the EyeSight camera system that controls pre-collision braking, but was unable to apply the update. It is my belief that the camera-based EyeSight system interpreted rain on the windscreen as an obstacle and erroneously deployed pre-collision braking when there was no actual hazard ahead.

NHTSA complaint #11742331 — an unverified report by a vehicle owner.

SAN Jose, CA 1 injured

SEATS

I am reporting a severe saftey and crash-compatibility defect on the front passenger side of the 2026 Subaru Outback Premium trim. This vehicle is equipped with a fixed-height passenger seat that is positioned unsafely high relative to the headliner and sun visor assembly. Because the seat height cannot be lowered, an adult passenger of average height sits with their head in immediate proximity to the sun visor. Under standard deployment of the vehicle brakes, forward occupant kinematics cause the passenger’s forehead to travel collide into the rigid, unyielding lower edge of the sun visor, which act as a hard/sharp parts cut the forehead and twisting the neck seriously. During a recent braking event, this lack of structural clearance caused a direct head-strike incident. The occupant’s forehead collided with the sharp bottom edge of the visor, acting as a blunt knife edge that resulted in a laceration to the forehead and a hyper-extension strain injury to the neck. This is a critical design failure where occupant safety clearance envelope was poorly designed for this elevated fixed-seat configuration. In a high-speed collision, this layout poses an imminent risk of severe facial trauma, skull fractures, or catastrophic cervical spine injuries from the visor before the seatbelt pre-tensioner can fully lock. This requires immediate investigation and a mandatory safety recall to provide height-adjustable/lower seat frames to affected vehicles.

NHTSA complaint #11741702 — an unverified report by a vehicle owner.

SAN Jose, CA 1 injured

UNKNOWN OR OTHER

I am reporting a severe saftey and crash-compatibility defect on the front passenger side of the 2026 Subaru Outback Premium trim. This vehicle is equipped with a fixed-height passenger seat that is positioned unsafely high relative to the headliner and sun visor assembly. Because the seat height cannot be lowered, an adult passenger of average height sits with their head in immediate proximity to the sun visor. Under standard deployment of the vehicle brakes, forward occupant kinematics cause the passenger’s forehead to travel collide into the rigid, unyielding lower edge of the sun visor, which act as a hard/sharp parts cut the forehead and twisting the neck seriously. During a recent braking event, this lack of structural clearance caused a direct head-strike incident. The occupant’s forehead collided with the sharp bottom edge of the visor, acting as a blunt knife edge that resulted in a laceration to the forehead and a hyper-extension strain injury to the neck. This is a critical design failure where occupant safety clearance envelope was poorly designed for this elevated fixed-seat configuration. In a high-speed collision, this layout poses an imminent risk of severe facial trauma, skull fractures, or catastrophic cervical spine injuries from the visor before the seatbelt pre-tensioner can fully lock. This requires immediate investigation and a mandatory safety recall to provide height-adjustable/lower seat frames to affected vehicles.

NHTSA complaint #11741702 — an unverified report by a vehicle owner.

SAN Jose, CA 1 injured

STRUCTURE:BODY

I am reporting a severe saftey and crash-compatibility defect on the front passenger side of the 2026 Subaru Outback Premium trim. This vehicle is equipped with a fixed-height passenger seat that is positioned unsafely high relative to the headliner and sun visor assembly. Because the seat height cannot be lowered, an adult passenger of average height sits with their head in immediate proximity to the sun visor. Under standard deployment of the vehicle brakes, forward occupant kinematics cause the passenger’s forehead to travel collide into the rigid, unyielding lower edge of the sun visor, which act as a hard/sharp parts cut the forehead and twisting the neck seriously. During a recent braking event, this lack of structural clearance caused a direct head-strike incident. The occupant’s forehead collided with the sharp bottom edge of the visor, acting as a blunt knife edge that resulted in a laceration to the forehead and a hyper-extension strain injury to the neck. This is a critical design failure where occupant safety clearance envelope was poorly designed for this elevated fixed-seat configuration. In a high-speed collision, this layout poses an imminent risk of severe facial trauma, skull fractures, or catastrophic cervical spine injuries from the visor before the seatbelt pre-tensioner can fully lock. This requires immediate investigation and a mandatory safety recall to provide height-adjustable/lower seat frames to affected vehicles.

NHTSA complaint #11741702 — an unverified report by a vehicle owner.

Bristol, CT

ELECTRICAL SYSTEM

DRIVING ON RTE 81 SOUTH IN THE AREA OF WILKES - BARRE WHEN ALL OF THE SUDDEN MY ENTIRE DASH ELECTRICAL SYSTEM WENT COMPLETELY BLACK, NOTHINGWAS SHOWING, NO GAS, NO SPEED OMETER, DATE,TIME , BLINKERS, LANE CHANGE ETC. AND THE NAVIGATION SCREEN TURNED LIME GREE. ABOUT 30 SECONDS LATER THE LIME GREEN TURNED BLACK. I HAD NO ELECTRONICS AT ALL. I WAS IN THE MIDDLE LANE DOING 55-65 AND COULD NOT SIGNAL TO PULL OVER. ABOUT 2-3 MINUTES (FELT LIKE AN ETERNITY) WENT BY AND ALL OF A SUDDEN EVERYTHING RE-APPEARED. NOTE, THE CAR DID NOT TURN OFF. I PULLED OVER, TURNED CAR OFF, WAITED A COUPLE OF MINUTES AND STARTED THE CAR AND IT NEVER DID IT AGAIN.

NHTSA complaint #11741448 — an unverified report by a vehicle owner.

Belchertown, MA

SEAT BELTS

The seatbelts in the back row when uses occasionally lock up, when driver is not hitting the breaks and it let go, then as you try to loosen the seat belt it, it retracts more and more tightening more and more to the point that it feels like there is a rope going through your neck, the only way to make seat belt loosen is to completely take it off let it fully go back to place then put it back on again. This is an intermittent issue and it does not happen every time. But it does happen often enough that once my back seat passengers had to ride without seatbelts because of it

NHTSA complaint #11737307 — an unverified report by a vehicle owner.

Livonia, MI

UNKNOWN OR OTHER

HVAC system heating to dangerous levels and still radiating heat into the cabin even after HVAC system was turned off. To mitigate, direction was changed to feet. Temperatures of over 100 degrees F were observed for sustained periods. Issue is intermittent, however it was reproduced consistently when it was cold outside (cold being cooler than 55 degrees F). I set the temperature to 65 degrees F with the AC on and recirculate, however it didn't make a difference. When this bug happens, it puts out a lot of heat and the only way to get it to cool is to drop it to the lowest cool setting ~60 degrees. I took it in 3 times to the dealer and they said they were unable to reproduce the issue, and while it has been intermittent, I was able to frequently reproduce the issue when it was cold outside, including yesterday, 04/19/26. It does not appear to happen when it's warm outside, although it hasn't been consistently warm to be able to conclude that at this point. What is certain is that the system does not appear to be functioning as designed (which is what both the dealer and Subaru of America (SoA) claim, SoA just restating the dealer's comments). Both LaFontaine Subaru of Commerce Township, Michigan and Subaru of America have at this point ignored the issue despite me bringing it up consistently.

NHTSA complaint #11732409 — an unverified report by a vehicle owner.

Livonia, MI

ELECTRICAL SYSTEM

HVAC system heating to dangerous levels and still radiating heat into the cabin even after HVAC system was turned off. To mitigate, direction was changed to feet. Temperatures of over 100 degrees F were observed for sustained periods. Issue is intermittent, however it was reproduced consistently when it was cold outside (cold being cooler than 55 degrees F). I set the temperature to 65 degrees F with the AC on and recirculate, however it didn't make a difference. When this bug happens, it puts out a lot of heat and the only way to get it to cool is to drop it to the lowest cool setting ~60 degrees. I took it in 3 times to the dealer and they said they were unable to reproduce the issue, and while it has been intermittent, I was able to frequently reproduce the issue when it was cold outside, including yesterday, 04/19/26. It does not appear to happen when it's warm outside, although it hasn't been consistently warm to be able to conclude that at this point. What is certain is that the system does not appear to be functioning as designed (which is what both the dealer and Subaru of America (SoA) claim, SoA just restating the dealer's comments). Both LaFontaine Subaru of Commerce Township, Michigan and Subaru of America have at this point ignored the issue despite me bringing it up consistently.

NHTSA complaint #11732409 — an unverified report by a vehicle owner.

Lakeway, TX

ELECTRICAL SYSTEM

I bought my 2026 Subaru Outback 3/20/2026, I plugged in my FIXD sensor into the OBDII port of my new car and there was nothing available. I made an appointment with Austin Subaru to check why the OBDII port was not working and my assigned rep told me that they were having issues with all of their 2026 Subaru Outbacks, I signed in for my appointment on my arrival 4/7/2026 and the following day I was notified that I had missed my appointment. I called the Rep. and requested a call back but that did not happen. I was at the dealership no more than 15 to 20 minutes while they tried their equipment and I was told that it was not working and that I should come back at a later time. I think that they might be hiding something.

NHTSA complaint #11730401 — an unverified report by a vehicle owner.

Menomonee Falls, WI

TIRES

I bought a new 2026 Subaru Outback Limited XT which came with Bridgestone ECOPIA H/L 422 Plus 225/55R19 99H. Went on a trip and noticed when going 60mph and above a low humming noise and felt a vibration in the steering wheel and floor. This happens on all road surfaces, concrete, blacktop etc. Took car to the dealer, they drove it and confirmed what I was noticing, after doing a road force balance they said all (4) tires were "quote" way out of spec. They did what they could to help with the vibration, they said it's better but after driving it home it's not better by much. The service rep said this was becoming a common complaint with these Bridgestone tires. They told me Subaru is a where of the problem and they were expecting to see a TSB in the coming weeks. It's been almost a month now and no word yet about what Subaru is going to do about this issue

NHTSA complaint #11727776 — an unverified report by a vehicle owner.