Owners have filed 126 complaints
about the 2023 Subaru Outback with NHTSA between 2022 and 2026.
The largest single group is the driver assist & collision avoidance.
Across this model's run it ranks 13 of 31 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 16
Against the median year of the Subaru Outback. 50 means typical for this
model; 100 means roughly double.
Severity — 94
18.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
94% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Automatic Emergency Braking
1737.0%
Adaptive Cruise Control
1021.7%
Warnings
817.4%
Accelerator Pedal
36.5%
Windshield
36.5%
Body
24.3%
Lock
24.3%
Camera
12.2%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
318.8%
1,000 – 9,999 miles
743.8%
10,000 – 24,999 miles
531.3%
150,000+ miles
16.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 2022peak 17Aug 2026
Recalls on the 2023 Subaru Outback
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
23V755000
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.
Risk: An inoperative inhibitor switch may prevent the reverse lights from illuminating and the rearview camera image from displaying, increasing the risk of a crash.
23V647000
POWER TRAIN:DRIVELINE:DRIVESHAFT
Subaru of America, Inc. (Subaru) is recalling certain 2023 Outback, Legacy, Ascent, and Impreza vehicles. The center support bolts for the driveshaft may loosen, resulting in the disconnection of the front end of the driveshaft.
Risk: Separation of the front end of the driveshaft increases the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2024546499,490 units in Canada
Label
Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" appear in English only, when they should be listed as "Tires/Pneus", "Rims/Jantes", "Front/Avant" and "Rear/Arriere". Canadian regulations require this information to be listed on the label in both English and French. Safety Risk: These small errors do not affect vehicle safety. Corrective Actions: This is not a recall. Subaru has corrected the compliance label for all new vehicles.
Recall 202360712,839 units in Canada
Electrical
Issue: On certain vehicles, water could enter the inhibitor switch and cause it to fail. If this happens, the backup lamps may not turn on and the rearview camera image may not display when backing up. This could also cause the gear selection indicator in the instrument panel not to be displayed. Safety Risk: Backup lamps that don't work could cause others not to recognize when a vehicle is backing up. A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. These issues could increase the risk of a crash. Corrective Actions: Subaru will notify owners by mail and advise you to take your vehicle to a dealership to replace the inhibitor switch.
Recall 2023521202 units in Canada
Powertrain
Issue: On certain vehicles, the bolts that attach the driveshaft center support brace could loosen. If this happens, the front end of the driveshaft could separate. Safety Risk: A driveshaft that separates could increase the risk of a crash. Corrective Actions: Subaru will notify owners by mail and advise you to take your vehicle to a dealership to clean the bolt mounting surfaces for the driveshaft center support brace and install new bolts.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 20,300 milesSarasota, FLCrash
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2023 Subaru Outback. While turning into a parking spot, the accelerator pedal was slightly depressed, and the vehicle unintendedly accelerated, crashing into a parked vehicle on the driver's side. The contact stated that the vehicle continued to move forward after the crash into the next parking spot. No warning lights illuminated. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 20,300.
NHTSA complaint #11731476 — an unverified report by a vehicle owner.
at 23,000 milesStonington, ME2 injured
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
The contact owns a 2023 Subaru Outback. The contact stated that while walking around the vehicle attempting to put her husband in the passenger seat, the hatchback opened independently, and they both got pushed independently from the vehicle on the ground from the impact. The contact mentioned by the standers came out of the office to check on them and called 911 immediately. The contact stated that she sustained injuries to the knee and left shoulder, and her husband sustained injuries from the left elbow to the arm. Medical attention was required, and they were transported to the ER by ambulance. The contact stated that a police report was not filed. The contact stated that the failure was not diagnosed by a dealer or independent mechanic. The manufacturer was not notified of the failure. The approximate failure mileage was 23,000.
NHTSA complaint #11700576 — an unverified report by a vehicle owner.
Fairview, TNCrash1 injured
POWER TRAIN
My car had an unintended acceleration that caused me to go in a ditch and hit a tree. I could not get car to stop when I realized it was increasing speed. It all happened very fast. My car was totaled. All airbags deployed. front right side of car was completely destroyed. There were no warnings. My insurance company has the car on their tow lot. I have sprains and bruises on my right side and a slight concussion. so thankful that I was not in a parking lot or in heavy traffic or near any walkers
NHTSA complaint #11639451 — an unverified report by a vehicle owner.
Fairview, TNCrash1 injured
SERVICE BRAKES
My car had an unintended acceleration that caused me to go in a ditch and hit a tree. I could not get car to stop when I realized it was increasing speed. It all happened very fast. My car was totaled. All airbags deployed. front right side of car was completely destroyed. There were no warnings. My insurance company has the car on their tow lot. I have sprains and bruises on my right side and a slight concussion. so thankful that I was not in a parking lot or in heavy traffic or near any walkers
NHTSA complaint #11639451 — an unverified report by a vehicle owner.
Fairview, TNCrash1 injured
FUEL/PROPULSION SYSTEM
My car had an unintended acceleration that caused me to go in a ditch and hit a tree. I could not get car to stop when I realized it was increasing speed. It all happened very fast. My car was totaled. All airbags deployed. front right side of car was completely destroyed. There were no warnings. My insurance company has the car on their tow lot. I have sprains and bruises on my right side and a slight concussion. so thankful that I was not in a parking lot or in heavy traffic or near any walkers
NHTSA complaint #11639451 — an unverified report by a vehicle owner.
at 12,800 milesLoveland, COCrash
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2023 Subaru Outback. The contact stated that his wife was driving the vehicle and as she was entering into a parking spot and depressing the brake pedal, the vehicle experienced sudden unintended acceleration. The contact's wife reported that the vehicle had made an abnormal revving sound as if she had applied the accelerator. The front end of the vehicle jumped the parking bumper and crashed into the store's glass front. The wife stated that she had not noticed any warning lights or alarm chimes before the abnormal revving noise. The wife was not aware of the speed of the vehicle. The wife stated that the vehicle stopped and she had shifted the vehicle into reverse (R) and was able to reverse out from the storefront. The wife stated that she had not suffered any injuries. The police were called and issued the wife a citation. The vehicle had damage to the front bumper and the hood. The contact stated that there were some broken pieces of plastic missing and there was some deformation of the front edge of the hood. The contact stated that the vehicle was drivable. The contact stated that a similar incident had occurred to him last August as he was pulling into his residence garage. He stated that he heard an abnormal revving sound from the engine and he was able to stop the vehicle before it had crashed into the garage. The vehicle had been taken to a local dealer, however, the vehicle was not yet diagnosed and the vehicle was not repaired. The manufacturer had been made aware of the failure. The failure mileage was approximately 12,800.
NHTSA complaint #11638907 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Springfield, MO
POWER TRAIN
Driving at speeds around 40 and when braking to turn, the brakes jerk and feel like they are not engaging properly. It has happened to a different driver, twice both times on a 90 degree day, a few minutes after the vehicle had been started and the air conditioner was running on high. After this happened we Googled the issue to see what the problem could be. The Google search shows a Subaru Service Bulletin #16-150-24R, 09/13/24, revised 12/03/24, showing our year and model of vehicle and a VIN # for all those models as TBD. The service bulletin list the exact problem that we had, and listed the AC running. The service bulletin list a fix of replacing the Transmission Control Module. This would be covered under 5 year 60K miles warranty for the Powertrain. Local Subaru dealer doesn't want to fix it because they can't replicate it by driving it. Subaru Customer Advocacy doesn't want to do anything because my VIN is not listed and they say the TSB are not for the customers to see. They refuse to let me talk with anyone further who would determine which VINs are going to be covered in this TSB.
NHTSA complaint #11758281 — an unverified report by a vehicle owner.
Springfield, MO
SERVICE BRAKES
Driving at speeds around 40 and when braking to turn, the brakes jerk and feel like they are not engaging properly. It has happened to a different driver, twice both times on a 90 degree day, a few minutes after the vehicle had been started and the air conditioner was running on high. After this happened we Googled the issue to see what the problem could be. The Google search shows a Subaru Service Bulletin #16-150-24R, 09/13/24, revised 12/03/24, showing our year and model of vehicle and a VIN # for all those models as TBD. The service bulletin list the exact problem that we had, and listed the AC running. The service bulletin list a fix of replacing the Transmission Control Module. This would be covered under 5 year 60K miles warranty for the Powertrain. Local Subaru dealer doesn't want to fix it because they can't replicate it by driving it. Subaru Customer Advocacy doesn't want to do anything because my VIN is not listed and they say the TSB are not for the customers to see. They refuse to let me talk with anyone further who would determine which VINs are going to be covered in this TSB.
NHTSA complaint #11758281 — an unverified report by a vehicle owner.
Phantom Braking of Pre-Collision Braking 2023 Subaru Outback Turbo Wednesday, July 29, 2026. 9:30 am, sunny day Driving south on local city street. Brakes slammed on, car stopped, flashing yellow lights on left Combination Meter stating that Pre-Collision Braking was activated. There was no vehicle/obstacle/animal in the road. No parked cars, no cars backing out of a driveway. Road was completely clear. No strange shadows, no cracks in street. Pre-collision braking system hallucinated an obstacle and activated, throwing me forward into steering wheel, and dog in the back seat thrown forward into back of driver’s seat. Restarted car and drove off. Turned off system every time I drove the car until I took it to the dealer 2 days later. Problem was not reproduced by dealer . No messages or warning lights prior to incident. The repair order stated that there was a "sticky" substance on the windshield, but I had just had the car washed. I didn't notice anything on the windshield.
NHTSA complaint #11754558 — an unverified report by a vehicle owner.
Portland, OR
TIRES
The original equipment Yokohama Avid GT tires experienced rapid, catastrophic structural degradation (extreme inner-edge wear and chunking of the exterior edge over ~7,000 mi.). I have photos of the tires, and Carr Subaru (Beaverton, OR) has one of the tires available for inspection. I am the original owner of this vehicle. It has been regularly serviced at the appropriate intervals by the dealership where it was purchased in November 2022. At ~15,000 mi., the tires were rotated and the alignment was adjusted by the dealership. Between 15,000 and 22,000 mi., the tires completely wore through. When I noticed the wear, I brought the car to the dealership to replace the tires, check the alignment, and check whether there might be other issues contributing to the tire degradation. According to the service department, the alignment was within spec when the car arrived, but the inner tread was completely smooth, the outer tread was coming apart, and the tires "were within 1,000 miles of a blowout." I regularly transport my children in this vehicle on the steep, windy, rainy roads of [XXX]. If the tires had blown out or lost traction due to wear, my family, cyclists, pedestrians, or I could have been badly injured or killed. Additionally, on the morning before I discovered the extreme tire wear, I drove my wife and children 45 mi. on XXX from [XXX] to [XXX]. If the tire had blown out when we were going 65 mph on the heavily-traveled highway, it could have been catastrophic for us and other motorists. On XXX, I reported the incident to Subaru of America (case #XXX). I shared photographs of the tires and service records with Subaru of America. On XXX, Carr Subaru -- a representative of the manufacturer -- inspected the tires, confirmed the extreme wear, and reserved a tire for inspection. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. The tires were deemed fit ~7,000 mi. ago. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11753730 — an unverified report by a vehicle owner.
Green Cove Springs, FL
ELECTRICAL SYSTEM
The Advanced Driver Assistance System (EyeSight/Automatic Emergency Braking), the Service Brakes, and the Central Electrical System malfunctioned. The vehicle is currently held at an authorized dealership and is available for inspection.On Monday, June 22, 2026, at approximately 4:47 PM, while traveling at highway speeds on I-295 South under clear weather conditions, the vehicle suffered a catastrophic, unprompted automatic emergency braking event. While my right turn signal was active and I was initiating a lane change to pass a truck, the autonomous braking system engaged with maximum force, pulling the brake pedal completely to the floorboards with zero obstacles present. A consumer mobile telematics application (Life360) officially registered the extreme hard-braking event at 4:47 PM. This unprompted stop caused the vehicle to violently lose traction, fishtail across highway lanes, and nearly roll over in high-speed traffic, placing my life and the safety of surrounding motorists at extreme risk.Symptoms of systemic electrical network instability occurred prior to this failure, including a dashboard GPS clock that precisely jumps four hours ahead in specific geographic location, and a power rear liftgate/hatch that randomly opens only halfway or reverses direction unprompted. Furthermore, this identical bouncing and jumping brake system behavior was first reported to an authorized dealership service center in November 2023 at 14,435 miles while operating on factory-original wheels and tires, but the dealer was unable to duplicate or resolve the issue at that time. The manufacturer's corporate customer advocacy team has been notified and a formal vehicle inspection is scheduled for next week.
NHTSA complaint #11749144 — an unverified report by a vehicle owner.
Green Cove Springs, FL
FORWARD COLLISION AVOIDANCE: WARNINGS
The Advanced Driver Assistance System (EyeSight/Automatic Emergency Braking), the Service Brakes, and the Central Electrical System malfunctioned. The vehicle is currently held at an authorized dealership and is available for inspection.On Monday, June 22, 2026, at approximately 4:47 PM, while traveling at highway speeds on I-295 South under clear weather conditions, the vehicle suffered a catastrophic, unprompted automatic emergency braking event. While my right turn signal was active and I was initiating a lane change to pass a truck, the autonomous braking system engaged with maximum force, pulling the brake pedal completely to the floorboards with zero obstacles present. A consumer mobile telematics application (Life360) officially registered the extreme hard-braking event at 4:47 PM. This unprompted stop caused the vehicle to violently lose traction, fishtail across highway lanes, and nearly roll over in high-speed traffic, placing my life and the safety of surrounding motorists at extreme risk.Symptoms of systemic electrical network instability occurred prior to this failure, including a dashboard GPS clock that precisely jumps four hours ahead in specific geographic location, and a power rear liftgate/hatch that randomly opens only halfway or reverses direction unprompted. Furthermore, this identical bouncing and jumping brake system behavior was first reported to an authorized dealership service center in November 2023 at 14,435 miles while operating on factory-original wheels and tires, but the dealer was unable to duplicate or resolve the issue at that time. The manufacturer's corporate customer advocacy team has been notified and a formal vehicle inspection is scheduled for next week.
NHTSA complaint #11749144 — an unverified report by a vehicle owner.
The Advanced Driver Assistance System (EyeSight/Automatic Emergency Braking), the Service Brakes, and the Central Electrical System malfunctioned. The vehicle is currently held at an authorized dealership and is available for inspection.On Monday, June 22, 2026, at approximately 4:47 PM, while traveling at highway speeds on I-295 South under clear weather conditions, the vehicle suffered a catastrophic, unprompted automatic emergency braking event. While my right turn signal was active and I was initiating a lane change to pass a truck, the autonomous braking system engaged with maximum force, pulling the brake pedal completely to the floorboards with zero obstacles present. A consumer mobile telematics application (Life360) officially registered the extreme hard-braking event at 4:47 PM. This unprompted stop caused the vehicle to violently lose traction, fishtail across highway lanes, and nearly roll over in high-speed traffic, placing my life and the safety of surrounding motorists at extreme risk.Symptoms of systemic electrical network instability occurred prior to this failure, including a dashboard GPS clock that precisely jumps four hours ahead in specific geographic location, and a power rear liftgate/hatch that randomly opens only halfway or reverses direction unprompted. Furthermore, this identical bouncing and jumping brake system behavior was first reported to an authorized dealership service center in November 2023 at 14,435 miles while operating on factory-original wheels and tires, but the dealer was unable to duplicate or resolve the issue at that time. The manufacturer's corporate customer advocacy team has been notified and a formal vehicle inspection is scheduled for next week.
NHTSA complaint #11749144 — an unverified report by a vehicle owner.
at 20,300 milesSarasota, FLCrash
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2023 Subaru Outback. While turning into a parking spot, the accelerator pedal was slightly depressed, and the vehicle unintendedly accelerated, crashing into a parked vehicle on the driver's side. The contact stated that the vehicle continued to move forward after the crash into the next parking spot. No warning lights illuminated. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 20,300.
NHTSA complaint #11731476 — an unverified report by a vehicle owner.
Kamas, UT
ELECTRICAL SYSTEM
Recently, in my 2023 Subaru Outback, I have been having pop-up ads for SirusXM take over my infotainment screen. The ad appears in the center, does not allow the user to interact with the screen - including air conditioning control and traction control selection - and will not go away until I acknowledge the ad. It has appeared when I start the vehicle and while I am driving. I contacted Subaru of America; they first told me to contact SiriusXM. I asked why I was being told to contact SiriusXM for a pop-up ad in my Subaru - of course SiriusXM wants to advertise to consumers, but why would Subaru allow them to display ads in my car whenever they chose? I own my car outright; it is neither a lease nor do I owe money on it, so I should control what sort of media is presented to me and when, and I definitely shouldn't have third party ads appearing in my car at random times without my consent. I was persistent with the Subaru of America representative, and then they claimed they would push an over-the-air software update to my car to resolve the issue, but that has not happened. Now I read that other people have been having this same issue, so I am very disappointed that Subaru would first tell me to call SiriusXM and second pretend like it was a software fluke, but I later read that hundreds of other consumers are having similar problems.
NHTSA complaint #11702638 — an unverified report by a vehicle owner.
at 23,000 milesStonington, ME2 injured
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
The contact owns a 2023 Subaru Outback. The contact stated that while walking around the vehicle attempting to put her husband in the passenger seat, the hatchback opened independently, and they both got pushed independently from the vehicle on the ground from the impact. The contact mentioned by the standers came out of the office to check on them and called 911 immediately. The contact stated that she sustained injuries to the knee and left shoulder, and her husband sustained injuries from the left elbow to the arm. Medical attention was required, and they were transported to the ER by ambulance. The contact stated that a police report was not filed. The contact stated that the failure was not diagnosed by a dealer or independent mechanic. The manufacturer was not notified of the failure. The approximate failure mileage was 23,000.
NHTSA complaint #11700576 — an unverified report by a vehicle owner.
Missouri City, TX
UNKNOWN OR OTHER
I have had no working SOS safety button in case of a crash despite having a 3 year plan. This started after a Starlink update failed to load to this date. I took it to the dealer and my software was found to be up to date and I was told not a Subaru problem for months. I wrote to Subura America and told not to take the car in as no fix but any day but never came. I am to renew the Safety and Security on 12-12-2025 but I do not want to pay for an SOS safety alert that does not work. My Subaru told me that I was at fault for failing to take my car in for repair and stated they would cancel both safety and security plans, I repsonded by hanging up. I called Subaru American who did not respond. My 2023 Subaru Outback has 9000 miles. I am [XXX] old and disabled with a serious hip issue and a victim from another party of a HIPPA cyberattack when the government was closed. I assume your the Department of Transsportation does not care either. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11700696 — an unverified report by a vehicle owner.
at 24,200 milesMiddle River, MD
ELECTRICAL SYSTEM
The contact owns a 2023 Subaru Outlook. The contact stated that while the vehicle was parked, the Starlink system failed to function as intended. The vehicle was taken to the dealer; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact was informed that it was a known failure; however, there was no fix available. In addition, the contact was informed that there were more than 44,000 consumers experiencing the failure. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 24,200.
NHTSA complaint #11695441 — an unverified report by a vehicle owner.
Raleigh, NC
ELECTRICAL SYSTEM
My 2023 Subaru Outback Wilderness experienced multiple complete failures to start over a 2-day period at 51,930 miles, creating significant safety risks and stranding situations.Component Failure: Battery system (SOA821B700, 620 CCA) failed to maintain charge when vehicle parked/off. Component replaced and available for inspection if retrieved from disposal. What Happened: Vehicle experienced repeated failure-to-start episodes over 2 consecutive days at 51,930 miles. While jump-startable, battery would not maintain charge for restart after any parking period. No warning lamps or messages preceded failures. Safety Risks: Created dangerous stranding situations in potentially unsafe locations. Loss of ability to restart in emergencies, failure of electrical systems (lights/hazards), risk of accidents when unable to restart in traffic situations. Professional Confirmation: Independent automotive shops tested battery/alternator systems confirming battery not holding charge per Subaru specifications, indicating systemic electrical drain issue. Manufacturer Inspection: Subaru dealer testing contradicted independent findings despite multiple documented failures. Customer Advocacy denied reimbursement claiming "normal wear" despite documented design deficiency. Known Defect: Failure directly relates to documented inadequacy in TSB 07-213-22R acknowledging original battery specification insufficient. TSB introduced higher-capacity replacement (SOA821B900, 750 CCA) requiring new mounting hardware, proving design correction not maintenance. TSB updated March 2024 (NHTSA #10252553) expanding to 2024 models, demonstrating ongoing systematic problem across multiple model years (2020-2024). Warning Signs: No warning indicators preceded failures - complete unexpected loss of starting ability creating immediate safety hazard.
NHTSA complaint #11675441 — an unverified report by a vehicle owner.
Bedminster, NJ
VISIBILITY/WIPER
Windshield was struck by a small stone. There was no immediate damage but over a period of several weeks 5 cracks appeared traversing the windshield top to bottom.
NHTSA complaint #11659031 — an unverified report by a vehicle owner.
Winona Lake, IN
ELECTRICAL SYSTEM
The drivers side window frequently will not roll up. Has happened multiple times and dealership says they reset it but still does not work properly. In inclement weather conditions this is a serious safety issue. Most recent information is below
NHTSA complaint #11653750 — an unverified report by a vehicle owner.
When going down my driveway, the (RAB) Reverse Automatic Braking system will often times turn itself off and not reset like the manual say's it should. I have to stop the car, shut it off and open the door to ensure everything is off and restart the car to get it to reset. It has been in the dealership, Subaru of Kennesaw, Kennesaw Ga 4 time for this issue. Last time it was in the dealership they had it for over a month. And it is still happening. This started after a software update done on 10-28-2024 and to date has happened 52 times since then. I have photo documentation of these instances. These exceeded the max allowable of your website so did no upload them.
NHTSA complaint #11651579 — an unverified report by a vehicle owner.
Bartow, FL
VISIBILITY/WIPER
I have had several times where tiny road pebbles have kicked up hitting the windshield and have caused cracks. There is now also a crack forming where there has not been any impact. This is my second windshield replacement in two years. I have never had a windshield that has been as fragile as this one. It seems to be a manufacturing issue with the windshield. Based on research online, appears this is a known issue.
NHTSA complaint #11648201 — an unverified report by a vehicle owner.
Fairview, TNCrash1 injured
POWER TRAIN
My car had an unintended acceleration that caused me to go in a ditch and hit a tree. I could not get car to stop when I realized it was increasing speed. It all happened very fast. My car was totaled. All airbags deployed. front right side of car was completely destroyed. There were no warnings. My insurance company has the car on their tow lot. I have sprains and bruises on my right side and a slight concussion. so thankful that I was not in a parking lot or in heavy traffic or near any walkers
NHTSA complaint #11639451 — an unverified report by a vehicle owner.
Fairview, TNCrash1 injured
SERVICE BRAKES
My car had an unintended acceleration that caused me to go in a ditch and hit a tree. I could not get car to stop when I realized it was increasing speed. It all happened very fast. My car was totaled. All airbags deployed. front right side of car was completely destroyed. There were no warnings. My insurance company has the car on their tow lot. I have sprains and bruises on my right side and a slight concussion. so thankful that I was not in a parking lot or in heavy traffic or near any walkers
NHTSA complaint #11639451 — an unverified report by a vehicle owner.
Fairview, TNCrash1 injured
FUEL/PROPULSION SYSTEM
My car had an unintended acceleration that caused me to go in a ditch and hit a tree. I could not get car to stop when I realized it was increasing speed. It all happened very fast. My car was totaled. All airbags deployed. front right side of car was completely destroyed. There were no warnings. My insurance company has the car on their tow lot. I have sprains and bruises on my right side and a slight concussion. so thankful that I was not in a parking lot or in heavy traffic or near any walkers
NHTSA complaint #11639451 — an unverified report by a vehicle owner.
at 12,800 milesLoveland, COCrash
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2023 Subaru Outback. The contact stated that his wife was driving the vehicle and as she was entering into a parking spot and depressing the brake pedal, the vehicle experienced sudden unintended acceleration. The contact's wife reported that the vehicle had made an abnormal revving sound as if she had applied the accelerator. The front end of the vehicle jumped the parking bumper and crashed into the store's glass front. The wife stated that she had not noticed any warning lights or alarm chimes before the abnormal revving noise. The wife was not aware of the speed of the vehicle. The wife stated that the vehicle stopped and she had shifted the vehicle into reverse (R) and was able to reverse out from the storefront. The wife stated that she had not suffered any injuries. The police were called and issued the wife a citation. The vehicle had damage to the front bumper and the hood. The contact stated that there were some broken pieces of plastic missing and there was some deformation of the front edge of the hood. The contact stated that the vehicle was drivable. The contact stated that a similar incident had occurred to him last August as he was pulling into his residence garage. He stated that he heard an abnormal revving sound from the engine and he was able to stop the vehicle before it had crashed into the garage. The vehicle had been taken to a local dealer, however, the vehicle was not yet diagnosed and the vehicle was not repaired. The manufacturer had been made aware of the failure. The failure mileage was approximately 12,800.
NHTSA complaint #11638907 — an unverified report by a vehicle owner.
at 12,800 milesLoveland, COCrash
ENGINE
The contact owns a 2023 Subaru Outback. The contact stated that his wife was driving the vehicle and as she was entering into a parking spot and depressing the brake pedal, the vehicle experienced sudden unintended acceleration. The contact's wife reported that the vehicle had made an abnormal revving sound as if she had applied the accelerator. The front end of the vehicle jumped the parking bumper and crashed into the store's glass front. The wife stated that she had not noticed any warning lights or alarm chimes before the abnormal revving noise. The wife was not aware of the speed of the vehicle. The wife stated that the vehicle stopped and she had shifted the vehicle into reverse (R) and was able to reverse out from the storefront. The wife stated that she had not suffered any injuries. The police were called and issued the wife a citation. The vehicle had damage to the front bumper and the hood. The contact stated that there were some broken pieces of plastic missing and there was some deformation of the front edge of the hood. The contact stated that the vehicle was drivable. The contact stated that a similar incident had occurred to him last August as he was pulling into his residence garage. He stated that he heard an abnormal revving sound from the engine and he was able to stop the vehicle before it had crashed into the garage. The vehicle had been taken to a local dealer, however, the vehicle was not yet diagnosed and the vehicle was not repaired. The manufacturer had been made aware of the failure. The failure mileage was approximately 12,800.
NHTSA complaint #11638907 — an unverified report by a vehicle owner.
Lancaster, PACrash
SERVICE BRAKES
The vehicle has received all scheduled and regular maintenance. I was driving right around the speed limit of 50 mph. Traffic was stopped ahead, and I had plenty of time and space to stop. I pressed the brake pedal, but continued to coast. I pressed it harder, all the way to the floor for at least four seconds, and there was no resistance, no feel of the antilock brakes kicking in, no emergency braking to avoid a collision, and no braking or slowing whatsoever. I could not safely swerve out of my lane, as there was no shoulder on my left and traffic on my right, and so there was an accident. The vehicle is currently at the body shop, and I told Stare Farm about the brakes, but they have no intention of investigating it.
NHTSA complaint #11628020 — an unverified report by a vehicle owner.
Lancaster, PACrash
FORWARD COLLISION AVOIDANCE: WARNINGS
The vehicle has received all scheduled and regular maintenance. I was driving right around the speed limit of 50 mph. Traffic was stopped ahead, and I had plenty of time and space to stop. I pressed the brake pedal, but continued to coast. I pressed it harder, all the way to the floor for at least four seconds, and there was no resistance, no feel of the antilock brakes kicking in, no emergency braking to avoid a collision, and no braking or slowing whatsoever. I could not safely swerve out of my lane, as there was no shoulder on my left and traffic on my right, and so there was an accident. The vehicle is currently at the body shop, and I told Stare Farm about the brakes, but they have no intention of investigating it.
NHTSA complaint #11628020 — an unverified report by a vehicle owner.
The vehicle has received all scheduled and regular maintenance. I was driving right around the speed limit of 50 mph. Traffic was stopped ahead, and I had plenty of time and space to stop. I pressed the brake pedal, but continued to coast. I pressed it harder, all the way to the floor for at least four seconds, and there was no resistance, no feel of the antilock brakes kicking in, no emergency braking to avoid a collision, and no braking or slowing whatsoever. I could not safely swerve out of my lane, as there was no shoulder on my left and traffic on my right, and so there was an accident. The vehicle is currently at the body shop, and I told Stare Farm about the brakes, but they have no intention of investigating it.
NHTSA complaint #11628020 — an unverified report by a vehicle owner.