398 of the
12,381 complaints filed about the Subaru Outback
are about the fuel system —
3% of everything owners reported.
The worst model year for it is 2018.
My 2022 Subaru Outback Premium has had repeated intermittent stall/no-start events. The exact failed component is UNKNOWN, but the issue appears related to the fuel system, engine control, electrical system, or heat-related sensor/relay failure. The vehicle is available for inspection upon request. The first event occurred while parked: the engine shut off/would not start, while the dashboard and screen remained powered. After about 30 minutes, it started again. A later event occurred while driving: the engine suddenly shut off, but the dashboard and infotainment screen stayed on. I could not restart the engine for about 10 minutes. When it restarted, the vehicle would not accelerate past about 30 mph, suggesting reduced-power/limp mode. This created a serious safety risk because the vehicle lost motive power while in traffic. The vehicle was taken to a Subaru dealership. The dealer diagnosed the high-pressure fuel pump as failing and replaced it under the powertrain warranty. About one month later, the same issue occurred again while parked: the vehicle shut off, all dashboard warning lights illuminated, and it took several minutes before it would restart. The dealer then stated the battery was weak and replaced the battery. The new battery tested good after replacement. One week later, the issue returned again. A consistent pattern is that the problem occurs when it is hot outside and the vehicle has been running for more than one hour. The vehicle has been inspected by a Subaru dealership multiple times. The problem has not been reliably reproduced by the dealer, but the dealer previously confirmed a failing high-pressure fuel pump and later a weak battery. Warning lamps appeared at the time of failure, including multiple dashboard lights/check engine-type warnings after the engine shut off. There were no consistent warning messages before the stall/no-start events.
NHTSA complaint #11757581 — an unverified report by a vehicle owner.
My complaint/safety issue is that while I was in my 2019 Subaru Outback, I experienced Unintentional acceleration. While waiting for the large chain-link fence at my storage unit to open, the Outback raced into the gate! I had one foot on the brake waiting for the gate, then I stomped the pedal with both feet, and I held that position while the car smashed through the gate. This happened in July of 2021. I don't recall if I shut the car off or if it just finally came to a stop. I was terrified to drive it for fear of it happening again, but this time hitting a person in a crosswalk! I did take the car to Subaru, and they said that they would go through it thoroughly. After one month, they said that there were no issues with the car and that my carpet must have caused the acceleration. I reminded them that my car had floor mats that clicked into place! It was a nightmare. Even big wigs from Headquarters called me to explain this was a one-time thing and mentioned the floor mats again! I hope no more people are injured by the corrupt managers.
NHTSA complaint #11756599 — an unverified report by a vehicle owner.
NHTSA Complaint Narrative — Draft On July 9, 2026, in the evening, my leased 2026 Subaru Outback Touring caught fire while we were driving home. We were stopped in a left-turn lane waiting on a left-turn signal. When the light turned, the vehicle in front of us moved forward — which, in hindsight, was fortunate, because molten metal was sprayed across that exact spot moments later. The engine effectively exploded, throwing molten metal from the melted hood and engine components into the air around the car. We exited the vehicle immediately, leaving it burning in the left-turn lane. The fire department, based only about half a mile away, arrived within approximately 4 minutes, but it still took them roughly 35 minutes to fully extinguish the fire given its intensity. The vehicle had just been returned that day (or very recently) from a 3.5-week internal engine repair at the dealership. This was the third time I had reported the same underlying engine problem to Subaru — the recent lengthy repair was the first real attempt by the dealer to address it, and it failed within days of the vehicle being returned to me. My spouse and I were in the car moments before the explosion. Had we been delayed even briefly — for example, had the car ahead of us not moved forward when it did — we believe we could have been seriously injured or killed by the explosion and flying molten debris. The vehicle was a total loss. I am filing this complaint because: This was the third report of the same engine issue prior to the fire, indicating a recurring, unresolved defect rather than an isolated incident. The failure occurred immediately after a dealership repair specifically intended to fix this problem, suggesting the underlying defect was not — or could not be — properly corrected. The nature of the failure (explosive engine fire while driving, throwing molten metal across an active traffic lane) presents a serious risk of injury or death to occupants, other drivers, and bystanders
NHTSA complaint #11755608 — an unverified report by a vehicle owner.
The warning lights on our 2020 Subaru Outback have lit intermittently for the past 2 years. When bringing the vehicle into the dealer for service and oil changes, this was reported. Recently the TPMS light began to light intermittently. Tire pressure was checked and adjusted but the problem persisted. When we brought the vehicle in for service, it turned out that all tire pressure sensors needed to be replaced BUT the service techs identified other problems that surfaced JUST AS THE CAR WAS NOT COVERED BY WARRANTY - the most serious being an oil leak caused by FAILURE OF CAM CARRIER SEALS. This caused a dangerous condition where oil was leaking onto the engine and into the spark plugs. I find it odd that this EXPENSIVE issue was not discovered sooner. Subaru and only Subaru has been servicing this vehicle since new and they should have caught it.
NHTSA complaint #11751812 — an unverified report by a vehicle owner.
What component or system failed or malfunctioned, and is it available for inspection upon request? - Car fire, originating under the hood. Unknown if vehicle is available for inspection. Last reported by Insurance company to be at IAA; [XXX]; PH#: [XXX]. How was your safety or the safety of others put at risk? - Car fire began while in the car after moving through an intersection with a stop light. Four of us in the car, ages raging from [XXX] old. Fire quickly spread; however, we were able to exit the car without injury. Has the problem been reproduced or confirmed by a dealer or independent service center? - NO, car was totaled and Subaru, NA Consumer Advocacy agent assigned claims that the vehicle is no longer available for inspection. Both insurance company (Travelers Auto) and Subaru, N.A. consumer advocacy group made aware of our concern as to why the vehicle caught fire. One or both demonstrated nonchalance of this concern. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - YES - Just prior to the start of the fire, the vehicle stalled and cut-off with CHECK ENGINE LIGHT. Also, we smelled an unusual exhaust at the time prior to, and at the time of the cut-off. This occurred at the intersection of where the car caught fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11749535 — an unverified report by a vehicle owner.
CAR WOULDN'T START IN PARKING LOT, 40K MILES. I NEVER TOOK THE CAR IN TO THE DEALER AND RECEIVED A NOTICE ABOUT A FUEL PUMP REPLACEMENT/RECALL/REPAIR. I DIAGNOSED THIS PROBLEM MYSELF. THE VIN LOOKUP ON SUBARUS WEBSITE SAYS THAT THE PROBLEM WAS ADDRESSED/REPAIRED WHEN IT CLEARLY WAS NOT AND I NEVER RECEIVED ANY PAPERWORK OR VERBAL STATEMENT FROM SUBARU SAYING THEY PERFORMED THAT WORK WHEN I WENT IN FOR AN OIL CHANGE OR TO REPAIR THE BATTERY PROBLEM. THE BATTERY STILL DRAINS EXTREMELY FAST AS WELL. SO NEITHER THE BATTERY CHARGING WORK, OR THE ***SUPPOSED AND UNVERIFIED*** FUEL PUMP WORK HAVE BEEN DONE ON THIS CAR. NOT GOOD. ALSO - THE ORIGINAL SUBARU EL CAJON DEALERSHIP CLOSED AND THEN REOPENED WITH "NEW OWNERSHIP" AS A SUBARU DEALERSHIP. THIS ALL APPEARS EXTREMELY CROOKED.
NHTSA complaint #11748189 — an unverified report by a vehicle owner.
NHTSA issued a notice for a recall on the 2015 Subaru Outback for an exhaust pipe bellows crack which causes exhaust noise and odor which affects emission and engine performance. I had noticed our Subaru's exhaust smoke coming in through the air vents while idling and also a general loss of power for the vehicle. When I dug into the causes, I came across this recall and did the VIN look up on the NHTSA website and also the Subaru website for active recalls. The Subaru website states that the recall was completed. I then called the subaru retailer to check if there were any records for the recall work that was completed for NHTSA ID Number: 10199936. They could not find any records. I called in Subaru corporate to see if they could shed any light on the recall. Subaru corporate says that the recall work was performed on August 6th, 2020 but is unable to tell me where it was performed or even if it was actually replaced. My local Subaru dealer has no records and Subaru corporate says that the work was performed. I am stuck with an exhaust leak that is potentially dangerous as time goes on where it might fail emissions. Subaru corporate has not wanted to address this or investigate the discrepancy, but instead asks me to work with the dealer to get records. The dealer says there's no records of the work ever being done. So I'm in limbo with a particularly faulty car.
NHTSA complaint #11746783 — an unverified report by a vehicle owner.
On May 19th 2026 around noon time, while we (me and my wife passenger) were driving my 2022 Subaru Outback Touring (2.5L, non-turbo) in active congested traffic on our way to airport, the engine shut off as expected by the Auto Start-Stop system when I came to a stop. When I released the brake pedal to proceed, the engine failed to automatically restart. The vehicle became immobilized in a live traffic lane, creating a serious safety hazard with traffic backed up behind me and oncoming vehicles unable to predict my situation. No warning lights or alerts preceded the failure. After shifting to Park and pressing the ignition button multiple times, the engine eventually restarted. There was no prior history of stalling, no check engine light, and the battery and vehicle have been maintained per Subaru's schedule. This is a critical safety defect: a vehicle that disables its own engine in traffic and fails to restart on demand puts the driver, passengers, and surrounding traffic at immediate risk of rear-end collision. The Auto Start-Stop system should never leave a vehicle stranded in a live roadway. The vehicle is available for inspection. I have/have not yet taken the vehicle to a Subaru dealer for diagnosis.
NHTSA complaint #11746625 — an unverified report by a vehicle owner.
I purchased fuel injectors from Ebay on 5/25/2026 who guaranteed direct replacement fit for my specific vehicle. The injectors failed within a few days of use causing a catastrophic fire and total loss of vehicle on 6/3/2026
NHTSA complaint #11744868 — an unverified report by a vehicle owner.
I just bought my Subaru outback brand new in October 2025. I’ve maintained my oil changes at the dealership. I bought it from in the last one was last may 26. I filled up my tank with a full tank of gas June 1. On June 2 when I was driving home from work on the I 94 Highway in Detroit Michigan I was going about 50 mph when my check engine light went on and within seconds the engine failed. The car was still on, but the gas pedal wouldn’t work and I was in the far left-hand side lane of the highway. I was able to slowly pull over to the fire right hand shoulder, even though it was during peak traffic time. As I pulled over, I started seeing smoke come from under the hood. I then seen a big flame which made me quickly get out of the vehicle and then seconds two minutes later the entire vehicle was in golf in flames and had many explosions throughout. I had no prior indications notifying me that there was something wrong with my vehicle. I had no problems with it. There was only 12,500 miles on the vehicle. There was no obvious cause to this happening. It was only me in the car however if there were small children in car seats or less mobile elderly people in the car, I don’t think that they would have made it out safely. The fire department came and put out the fire. A police report was made with the Michigan State troopers. My insurance is progressing. They are working on a claim. I also contacted Subaru of America and opened up a case with them. I notified the Subaru of Troy dealership that this happened.
NHTSA complaint #11741875 — an unverified report by a vehicle owner.
Driving slowly in a parking lot, I applied the brakes as I approached a parking space. Instead of slowing down, the car inexplicably accelerated quickly and did not respond to increased pressure on the brakes. The car was propelled into a metal post, resulting in my glasses flying off and a seat belt bruise, although the airbag did not deploy. I was examined by ambulance personnel at the scene. The car was towed, inspected by an insurance adjuster and eventually declared a total loss. There were no warning lamps prior to the incident and no reproduction of the incident was possible due to damage. The car has been relinquished to the insurance company. This was the first such incident occurring during 8 years of driving this vehicle.
NHTSA complaint #11734591 — an unverified report by a vehicle owner.
My 2016 Subaru Outback CVT transmission has exhibited an intermittent jerking and grabbing sensation when accelerating from a stop, worse when cold, since at least February 2023. This is a known defect covered under Subaru warranty extension bulletin 16-115-18. February 2023 — An authorized Subaru dealer documented the complaint in writing. The technician stated the vehicle never warmed up during the test drive and dismissed the concern. The CVT issue was never repaired. I was never informed of Subaru's CVT warranty extension program. February 17 2026 — seven days before my warranty expiration — the same authorized Subaru dealer physically identified and documented a CVT oil pump cover leak. The same jerking complaint was again documented in writing. No repairs were made and the warranty expired one week later. The CVT defect has been physically confirmed by an authorized Subaru dealer within the warranty period and Subaru of America has denied my warranty claim in writing. This issue presents a safety concern. The unpredictable jerking and hesitation when accelerating from a stop creates dangerous situations in traffic, particularly at intersections and when merging. The vehicle is available for inspection upon request. Subaru chose to handle this known widespread defect as a quiet warranty extension rather than a mandatory recall despite hundreds of owners reporting identical symptoms.
NHTSA complaint #11727074 — an unverified report by a vehicle owner.
Total of 3 incidents when my car had approx 1/8 to 1/4 of a tank of gas....as going up incline on interstate....car like stalls and slows down, will not speed up....get it over to the side to avoid being hit and it finally starts going again...close call with vehicles behind us in the passing lane. Below listed the last time it happened... Did not use to do this...first time was same area listed below in November 2025.
NHTSA complaint #11724776 — an unverified report by a vehicle owner.
The contact owns a 2019 Subaru Outback. The contact stated that while driving approximately 45 MPH, the accelerator pedal was depressed, and the vehicle hesitated and almost stalled. The failure was intermittent but caused the vehicle to stall on several occasions. The check engine warning light and the low oil pressure warning lights recently illuminated. The vehicle was taken to a local dealer, and the contact was informed that oil was leaking from the upper and lower oil pan, the head gasket, and other engine seals. The contact was aware that the vehicle was included in NHTSA Campaign Number: 21V587000 (Fuel System, Gasoline). The contact researched and became aware that a failure of the fuel pump could lead to other failures with the engine oil seals. The contact stated that the fuel pump had been ordered; however, the vehicle was not yet repaired. The manufacturer was informed of the failure. The failure mileage was approximately 82,000.
NHTSA complaint #11719040 — an unverified report by a vehicle owner.
No warning lamps or messages. A driver in a pickup truck behind me came up close and signaled me to pull over. He got out of his truck, ran up to my window and yelled to me "get out of your car, it is on fire". I was completely unaware of any problem. I got out and could see fire coming from under the front of the car. We moved away and he called 911.
NHTSA complaint #11718035 — an unverified report by a vehicle owner.
Driving on the highway, engine started making a rattling noise, then began to labor and eventually stopped being able to accelerate at all. Oil pressure warning light came on around the time the acceleration gave out altogether. We pulled over to the side of the highway and got out of the car, seeing steam/white smoke coming out of the front of the car. The smoke increased and after several minutes, the front of the car caught on fire.
NHTSA complaint #11695698 — an unverified report by a vehicle owner.
SUDDEN AACCELERATION: Cold started the car in garage, all OK. Then backed out and into turn around where I placed foot on the brake. At that moment suddenly accelerated and engine revved to 2000rpm (sounded like). I had to push down very hard on the brake pedal (where my foot already was) to stop the car before crashing into a tree. Foot was clearly on brake pedal at incident (that was the only way I could stop the car). It was not on or close to accelerator pedal and no floor mat or other objects was on or near the accelerator pedal. Very concerned about safe vehicle with this sudden acceleration. Appointment with Subaru dealer made for full diagnostic check. Dealer is White Bear Subaru, [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11689866 — an unverified report by a vehicle owner.
Good Morning. I am the victim of a lemon of a car, a 2019 Subaru Outback and no one, I mean no one wants to get involved with exposing this disgraceful uncaring car manufacturer. I am forwarding the 10, yes 10 issues with this dangerous piece of junk I am unfortunately driving putting our lives at risk!! Please see the information below and my hope is that you will care enough to expose and help us get a resolution with this horrible company manufacturing rolling death traps. Thank you [XXX] [XXX] Listed below are the continuing problems with my 2019 Subaru Outback which was purchased new: 3 new batteries in a mileage span of 40,000 or 50,000 miles up to 80,000 miles. These replacements were done at no cost as a result of a class action lawsuit. A windshield settlement which only extends the warranty mileage and not an automatic replacement. Talk about a huge safety risk if this windshield just cracks or breaks, especially if on a major highway. A fuel pump settlement which only extends the warranty mileage and not an automatic replacement unless the fuel pump fails. Very unsafe in my opinion. What if the fuel pump fails while on a major highway. This puts us and our safety at serious risk if this fuel pump were to fail especially going at a high rate of speed. Engine burns a quart of oil, by the way at $11.00 per quart every 3,000 miles which is not normal, and in my opinion, is an engine problem. Replacement of an ECM or Engine Control Module. Received a letter about the VCT or variable control transmission, more ridiculous problems going on. A broken right front axle replaced and then that same axle which was replaced by an incompetent mechanic, the axle seal on the replaced axle started leaking and I was charged $100 for that incompetence. Just this past week, the car was in for a radio issue with radio stations and the cd arbitrarily jumping around only to find out the radio needs to be replaced. While on my way to the dealership my tire press INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI
NHTSA complaint #11684247 — an unverified report by a vehicle owner.
Car stalled in traffic. The engine was cranking but it would not start. Had AAA tow off the road and to my home. Car sat for 10 days waiting for a fuel pump (thought this was the problem). After sitting for 10 days the battery was totally dead! New fuel pump installed battery was jumped but could not start the car. After 2 hours on the charger the battery still did not have enough energy to turn over the engine. Car is in a certified service shop (Wilhelm). Battery replaced and same starting issues with the new battery and the new battery is discharging at a very high rate even though the car is not starting. Bought the car used in 2023 so I have no knowledge of the history of the car. Service provider running factory diagnostic testing but so far no determination as to cause of the high rate of discharge. Verified that the fuel pump is fully operational. What we know is that with a fresh fully charged battery and a working fuel pump the car will not start and remain running. The engine stops and the battery drain is excessive.
NHTSA complaint #11673168 — an unverified report by a vehicle owner.
The contact owns a 2025 Subaru Outback. The contact stated that while attempting to refuel the vehicle, gasoline started to spill from the fuel filler neck. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who was unable to provide a diagnosis. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The VIN was not available. The failure mileage was 300.
NHTSA complaint #11660702 — an unverified report by a vehicle owner.