Owners have filed 148 complaints
about the 2002 Toyota Avalon with NHTSA between 2002 and 2025.
The largest single group is the airbags.
Across this model's run it ranks 12 of 28 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 49
Against the median year of the Toyota Avalon. 50 means typical for this
model; 100 means roughly double.
Severity — 100
42.6% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 30
18% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
33.1%
10,000 – 24,999 miles
66.2%
25,000 – 49,999 miles
1616.5%
50,000 – 74,999 miles
1111.3%
75,000 – 99,999 miles
1414.4%
100,000 – 149,999 miles
1919.6%
150,000+ miles
2828.9%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Frontal crash test
Side barrier crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2002 Toyota Avalon 4-DR. w/SAB
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2002peak 15Feb 2025
Recalls on the 2002 Toyota Avalon
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
10V345000
STEERING
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2000-2004 AVALON VEHICLES. DUE TO IMPROPER CASTING OF THE STEERING LOCK BAR, THERE IS A POSSIBILITY THAT A MINUTE CRACK MAY DEVELOP ON THE SURFACE OF THE LOCK BAR. SUCH A CRACK MAY EXPAND OVER A LONG PERIOD OF REPEATED LOCK AND UNLOCK OPERATIONS, AND EVENTUALLY THE LOCK BAR COULD BREAK.
Risk: SHOULD THE STEERING LOCK BAR BREAK, THE STEERING WHEEL WOULD LOCK AND THE DRIVER WOULD LOSE THE ABILITY TO STEER THE VEHICLE, INCREASING THE RISK OF A CRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20102534,169 units in Canada
Steering
On certain vehicles, a minute crack may develop on the surface of the steering lock bar, which is a component of the steering interlock system. Such a crack may expand over a period of repeated lock and unlock operations, and eventually the lock bar could break. If this occurs, the interlock system may become difficult to unlock when stationary. If the vehicle is steered to the right while in motion with sufficient lateral acceleration, a broken and loose lock bar may move toward the steering shaft. If the engagement hole in the shaft happens to line up at the specific time the broken lock bar has moved, this could cause the steering wheel lock bar to engage, resulting in a sudden loss of steering control. Correction: Dealers will replace the steering interlock device.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 192,000 milesTacoma, WACrash1 injured
AIR BAGS
I WAS IN A CAR ACCIDENT WHERE I LOST CONTROL OF THE VEHICLE DUE TO SLIPPERY ROADS. I WAS EXITING I5 ON TO HIGHWAY 7 IN TACOMA WASHINGTON. THE VEHICLE WOULDN'T STOP, SLID AND HIT A CEMENT WALL ON HIGHWAY 7. UPON IMPACT I HIT MY HEAD ON WINDSHIELD AND NONE OF THE AIR BAGS CAME OUT UPON IMPACT. I RECEIVED INJURIES DUE TO THIS DISORDER.
NHTSA complaint #11306600 — an unverified report by a vehicle owner.
at 213,830 milesGuayama, PRCrash2 injured
VEHICLE SPEED CONTROL
I WAS DRIVING ON A HIGHWAY WHEN THE CAR ACCELERATED BY ITSELF, BRAKES DID NOT WORK. THE CAR PUT ITSELF IN THE MIDDLE OF TWO LANES, THEN ACCELERATED TURN HALF ,I THINK, CRASHED (THE FRONT OF THE CAR)WITH A SMALL HILL SOME HOW DID NOT STOP AND ENDED UP SOMEHOW TURNING BACK AND CRASHED AGAIN THIS TIME THE BACK OF THE CAR CRASHED AGAINST THE HILL AND STOPPED. THE CAR SUFFERED SEVERAL BREAKS IN AND A TRANSMISION REPAIR. THIS IS MY THIRD TOYOTA. IT WAS PERFECT BEFORE THE INCIDENT. IT WAS VERY SCARY. JUST A FEW MIN BEFORE THE CRASH I WAS PASSING A TOLL AT ABOUT 28 MPH. AFTER PASSING THE TOOL I WAS FASTER THAN THAT BUT I DO NOT LIKE TO SPEED.
NHTSA complaint #11191620 — an unverified report by a vehicle owner.
at 213,830 milesGuayama, PRCrash2 injured
SERVICE BRAKES
I WAS DRIVING ON A HIGHWAY WHEN THE CAR ACCELERATED BY ITSELF, BRAKES DID NOT WORK. THE CAR PUT ITSELF IN THE MIDDLE OF TWO LANES, THEN ACCELERATED TURN HALF ,I THINK, CRASHED (THE FRONT OF THE CAR)WITH A SMALL HILL SOME HOW DID NOT STOP AND ENDED UP SOMEHOW TURNING BACK AND CRASHED AGAIN THIS TIME THE BACK OF THE CAR CRASHED AGAINST THE HILL AND STOPPED. THE CAR SUFFERED SEVERAL BREAKS IN AND A TRANSMISION REPAIR. THIS IS MY THIRD TOYOTA. IT WAS PERFECT BEFORE THE INCIDENT. IT WAS VERY SCARY. JUST A FEW MIN BEFORE THE CRASH I WAS PASSING A TOLL AT ABOUT 28 MPH. AFTER PASSING THE TOOL I WAS FASTER THAN THAT BUT I DO NOT LIKE TO SPEED.
NHTSA complaint #11191620 — an unverified report by a vehicle owner.
at 213,830 milesGuayama, PRCrash2 injured
FUEL/PROPULSION SYSTEM
I WAS DRIVING ON A HIGHWAY WHEN THE CAR ACCELERATED BY ITSELF, BRAKES DID NOT WORK. THE CAR PUT ITSELF IN THE MIDDLE OF TWO LANES, THEN ACCELERATED TURN HALF ,I THINK, CRASHED (THE FRONT OF THE CAR)WITH A SMALL HILL SOME HOW DID NOT STOP AND ENDED UP SOMEHOW TURNING BACK AND CRASHED AGAIN THIS TIME THE BACK OF THE CAR CRASHED AGAINST THE HILL AND STOPPED. THE CAR SUFFERED SEVERAL BREAKS IN AND A TRANSMISION REPAIR. THIS IS MY THIRD TOYOTA. IT WAS PERFECT BEFORE THE INCIDENT. IT WAS VERY SCARY. JUST A FEW MIN BEFORE THE CRASH I WAS PASSING A TOLL AT ABOUT 28 MPH. AFTER PASSING THE TOOL I WAS FASTER THAN THAT BUT I DO NOT LIKE TO SPEED.
NHTSA complaint #11191620 — an unverified report by a vehicle owner.
Columbia, SCCrash
VEHICLE SPEED CONTROL
MOVING MY CAR FROM A TO B PUT IT IN REVERSE IT JUST TOOK OFF BY IT SELF. IT WAS GOING SO FAST I COULD NOT STOP IT EVEN PRESSING THE BREAKS IT STILL WENT FAST ON IT ON. I STARTED SCREAMING WHY THIS CAR GOING SO FAST AND WHY I CAN'T STOP IT. IT STOPPED WHEN IT HIT THE CARPORT AND TO SIENNA VAN UNDER THE CARPORT.WHICH MY VANS ARE DAMAGE VERY BAD. I CALL TOYOTA CORPORATION AND TOLD THEM WHAT HAPPEN. THEY ASKED ME WHAT I WANTED FROM TOYOTA I SAID MY CAR CARPORT, AND BOTH VANS FIX. THEY GAVE ME A CLAIM NUMBER.SO THEY ARE HAVING AN INSPECTOR TO INSPECT IT I WILL HAVE TO PAY TO HAVE IT TOWED. THEY WORK FOR TOYOTA AND MAY SAY THE CAR IS FINE BUT I KNOW WHAT HAPPEN TO ME. IT IS SCARY, I COULD HAVE BEEN KILLED. IN MY OWN BACKYARD.
NHTSA complaint #11088524 — an unverified report by a vehicle owner.
Columbia, SCCrash
UNKNOWN OR OTHER
MOVING MY CAR FROM A TO B PUT IT IN REVERSE IT JUST TOOK OFF BY IT SELF. IT WAS GOING SO FAST I COULD NOT STOP IT EVEN PRESSING THE BREAKS IT STILL WENT FAST ON IT ON. I STARTED SCREAMING WHY THIS CAR GOING SO FAST AND WHY I CAN'T STOP IT. IT STOPPED WHEN IT HIT THE CARPORT AND TO SIENNA VAN UNDER THE CARPORT.WHICH MY VANS ARE DAMAGE VERY BAD. I CALL TOYOTA CORPORATION AND TOLD THEM WHAT HAPPEN. THEY ASKED ME WHAT I WANTED FROM TOYOTA I SAID MY CAR CARPORT, AND BOTH VANS FIX. THEY GAVE ME A CLAIM NUMBER.SO THEY ARE HAVING AN INSPECTOR TO INSPECT IT I WILL HAVE TO PAY TO HAVE IT TOWED. THEY WORK FOR TOYOTA AND MAY SAY THE CAR IS FINE BUT I KNOW WHAT HAPPEN TO ME. IT IS SCARY, I COULD HAVE BEEN KILLED. IN MY OWN BACKYARD.
NHTSA complaint #11088524 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Soddy Daisy, TN
POWER TRAIN
Airbag is pushing out of the passenger side dashboard and also on drivers side wheel. There is now a quarter inch gap where we can see behind it on the passenger side. There were VERY loud popping noises. There is a recall for this exact car model but for the following year, 2003-2005 (4?) but not for 2002. The 2002 model is affected and should be recalled for the same issue before it kills someone. Also the shifter will not not go into drive without first pushing it forward and backwards several times to engage and the green D light on the dashboard will not show up.
NHTSA complaint #11641801 — an unverified report by a vehicle owner.
Soddy Daisy, TN
AIR BAGS
Airbag is pushing out of the passenger side dashboard and also on drivers side wheel. There is now a quarter inch gap where we can see behind it on the passenger side. There were VERY loud popping noises. There is a recall for this exact car model but for the following year, 2003-2005 (4?) but not for 2002. The 2002 model is affected and should be recalled for the same issue before it kills someone. Also the shifter will not not go into drive without first pushing it forward and backwards several times to engage and the green D light on the dashboard will not show up.
NHTSA complaint #11641801 — an unverified report by a vehicle owner.
Rock Hill, SC
SERVICE BRAKES
Bosch ABS anti skid, anti lock brake moduled failed. No brakes. Toyota US has no replacements parts available. Bosch no longer produces. Called Toyota Customer Service three times. Got to the management end and Senior Advisor told me, warranty expired, norhing we can do. I said, there are a bunch of 2000 to 2004 Toyota Avalons/Lexus 300 vehicles out there (same car except nameplates) with the same problem! Same answer: Toyota, LLC has no further interest in those models and warranty has expired. So, I have limited options: 1. Junk the car (funs and drives like new), 2. Start a legal proceeding (costs prohibitive), 3. notify NHTSA. So, I (and X# of others that own this model) have a seroius safety problem. What Can the NHTSA do?
NHTSA complaint #11517521 — an unverified report by a vehicle owner.
Marion, IA
UNKNOWN OR OTHER
Headlights failed to operate correctly, resulting in taking the car to fix problem , service advisor told me that this veh vin number shows this car should not havve automatly controled headlights, the car is being serviced at cedar rapids toyota , steve lemke is the servvice advisior
NHTSA complaint #11420513 — an unverified report by a vehicle owner.
Marion, IA
ELECTRICAL SYSTEM
Headlights failed to operate correctly, resulting in taking the car to fix problem , service advisor told me that this veh vin number shows this car should not havve automatly controled headlights, the car is being serviced at cedar rapids toyota , steve lemke is the servvice advisior
NHTSA complaint #11420513 — an unverified report by a vehicle owner.
at 140,082 milesMurfreesboro, NC
AIR BAGS
THE 2003-2004 MODEL AVALON'S HAVE A RECALL FOR THE AIRBAGS WHEN EXPOSED TO CERTAIN FREQUENCIES AND NOISES. MY 2002 AVALON HAS THE SAME ISSUE AND TOYOTA NEEDS TO INCLUDE THIS MODEL YEAR AS WELL. I'VE HAD NO PROBLEMS OUT OF THIS CAR EVER, BUT AS SOON AS IT HIT 140,000 MILES THE AIR BAGS LIGHT CAME ON. AFTER DOING A LITTLE RESEARCH I SEEN THAT OTHERS WERE HAVING THE SAME ISSUE. PLEASE INCLUDE THIS MODEL YEAR IN THE RECALL BECAUSE THIS CAR IS VERY DEPENDABLE AND I'VE HAD NO ISSUES UNTIL NOW.
NHTSA complaint #11362548 — an unverified report by a vehicle owner.
at 192,000 milesTacoma, WACrash1 injured
AIR BAGS
I WAS IN A CAR ACCIDENT WHERE I LOST CONTROL OF THE VEHICLE DUE TO SLIPPERY ROADS. I WAS EXITING I5 ON TO HIGHWAY 7 IN TACOMA WASHINGTON. THE VEHICLE WOULDN'T STOP, SLID AND HIT A CEMENT WALL ON HIGHWAY 7. UPON IMPACT I HIT MY HEAD ON WINDSHIELD AND NONE OF THE AIR BAGS CAME OUT UPON IMPACT. I RECEIVED INJURIES DUE TO THIS DISORDER.
NHTSA complaint #11306600 — an unverified report by a vehicle owner.
at 213,830 milesGuayama, PRCrash2 injured
VEHICLE SPEED CONTROL
I WAS DRIVING ON A HIGHWAY WHEN THE CAR ACCELERATED BY ITSELF, BRAKES DID NOT WORK. THE CAR PUT ITSELF IN THE MIDDLE OF TWO LANES, THEN ACCELERATED TURN HALF ,I THINK, CRASHED (THE FRONT OF THE CAR)WITH A SMALL HILL SOME HOW DID NOT STOP AND ENDED UP SOMEHOW TURNING BACK AND CRASHED AGAIN THIS TIME THE BACK OF THE CAR CRASHED AGAINST THE HILL AND STOPPED. THE CAR SUFFERED SEVERAL BREAKS IN AND A TRANSMISION REPAIR. THIS IS MY THIRD TOYOTA. IT WAS PERFECT BEFORE THE INCIDENT. IT WAS VERY SCARY. JUST A FEW MIN BEFORE THE CRASH I WAS PASSING A TOLL AT ABOUT 28 MPH. AFTER PASSING THE TOOL I WAS FASTER THAN THAT BUT I DO NOT LIKE TO SPEED.
NHTSA complaint #11191620 — an unverified report by a vehicle owner.
at 213,830 milesGuayama, PRCrash2 injured
SERVICE BRAKES
I WAS DRIVING ON A HIGHWAY WHEN THE CAR ACCELERATED BY ITSELF, BRAKES DID NOT WORK. THE CAR PUT ITSELF IN THE MIDDLE OF TWO LANES, THEN ACCELERATED TURN HALF ,I THINK, CRASHED (THE FRONT OF THE CAR)WITH A SMALL HILL SOME HOW DID NOT STOP AND ENDED UP SOMEHOW TURNING BACK AND CRASHED AGAIN THIS TIME THE BACK OF THE CAR CRASHED AGAINST THE HILL AND STOPPED. THE CAR SUFFERED SEVERAL BREAKS IN AND A TRANSMISION REPAIR. THIS IS MY THIRD TOYOTA. IT WAS PERFECT BEFORE THE INCIDENT. IT WAS VERY SCARY. JUST A FEW MIN BEFORE THE CRASH I WAS PASSING A TOLL AT ABOUT 28 MPH. AFTER PASSING THE TOOL I WAS FASTER THAN THAT BUT I DO NOT LIKE TO SPEED.
NHTSA complaint #11191620 — an unverified report by a vehicle owner.
at 213,830 milesGuayama, PRCrash2 injured
FUEL/PROPULSION SYSTEM
I WAS DRIVING ON A HIGHWAY WHEN THE CAR ACCELERATED BY ITSELF, BRAKES DID NOT WORK. THE CAR PUT ITSELF IN THE MIDDLE OF TWO LANES, THEN ACCELERATED TURN HALF ,I THINK, CRASHED (THE FRONT OF THE CAR)WITH A SMALL HILL SOME HOW DID NOT STOP AND ENDED UP SOMEHOW TURNING BACK AND CRASHED AGAIN THIS TIME THE BACK OF THE CAR CRASHED AGAINST THE HILL AND STOPPED. THE CAR SUFFERED SEVERAL BREAKS IN AND A TRANSMISION REPAIR. THIS IS MY THIRD TOYOTA. IT WAS PERFECT BEFORE THE INCIDENT. IT WAS VERY SCARY. JUST A FEW MIN BEFORE THE CRASH I WAS PASSING A TOLL AT ABOUT 28 MPH. AFTER PASSING THE TOOL I WAS FASTER THAN THAT BUT I DO NOT LIKE TO SPEED.
NHTSA complaint #11191620 — an unverified report by a vehicle owner.
at 115,000 milesClackamas, OR
UNKNOWN OR OTHER
WHILE AT THE STORE I FOUND I CAN TURN THE CAR OFF AND REMOVE THE KEY AND GET OU WHILE THE CAR IS STILL IN GEAR. IF YOU ARE NOT PAYING ATTENTION THE VEHICLE CAN ROLL AWAY, CAUSING PERSONAL AND PROPERTY DAMAGE AND POSSIBLE LOSS OF LIFE.
NHTSA complaint #11191328 — an unverified report by a vehicle owner.
at 18,000 milesDestrehan, LA
AIR BAGS
AIR BAG FLASHES VSC OFF AND ENGINE FAILURE LIT.LOW MILES. TUNED REPLACING SPARK PLUGS. NO IMPROVEMENT.
NHTSA complaint #11104642 — an unverified report by a vehicle owner.
at 18,000 milesDestrehan, LA
VEHICLE SPEED CONTROL
AIR BAG FLASHES VSC OFF AND ENGINE FAILURE LIT.LOW MILES. TUNED REPLACING SPARK PLUGS. NO IMPROVEMENT.
NHTSA complaint #11104642 — an unverified report by a vehicle owner.
Columbia, SCCrash
VEHICLE SPEED CONTROL
MOVING MY CAR FROM A TO B PUT IT IN REVERSE IT JUST TOOK OFF BY IT SELF. IT WAS GOING SO FAST I COULD NOT STOP IT EVEN PRESSING THE BREAKS IT STILL WENT FAST ON IT ON. I STARTED SCREAMING WHY THIS CAR GOING SO FAST AND WHY I CAN'T STOP IT. IT STOPPED WHEN IT HIT THE CARPORT AND TO SIENNA VAN UNDER THE CARPORT.WHICH MY VANS ARE DAMAGE VERY BAD. I CALL TOYOTA CORPORATION AND TOLD THEM WHAT HAPPEN. THEY ASKED ME WHAT I WANTED FROM TOYOTA I SAID MY CAR CARPORT, AND BOTH VANS FIX. THEY GAVE ME A CLAIM NUMBER.SO THEY ARE HAVING AN INSPECTOR TO INSPECT IT I WILL HAVE TO PAY TO HAVE IT TOWED. THEY WORK FOR TOYOTA AND MAY SAY THE CAR IS FINE BUT I KNOW WHAT HAPPEN TO ME. IT IS SCARY, I COULD HAVE BEEN KILLED. IN MY OWN BACKYARD.
NHTSA complaint #11088524 — an unverified report by a vehicle owner.
Columbia, SCCrash
UNKNOWN OR OTHER
MOVING MY CAR FROM A TO B PUT IT IN REVERSE IT JUST TOOK OFF BY IT SELF. IT WAS GOING SO FAST I COULD NOT STOP IT EVEN PRESSING THE BREAKS IT STILL WENT FAST ON IT ON. I STARTED SCREAMING WHY THIS CAR GOING SO FAST AND WHY I CAN'T STOP IT. IT STOPPED WHEN IT HIT THE CARPORT AND TO SIENNA VAN UNDER THE CARPORT.WHICH MY VANS ARE DAMAGE VERY BAD. I CALL TOYOTA CORPORATION AND TOLD THEM WHAT HAPPEN. THEY ASKED ME WHAT I WANTED FROM TOYOTA I SAID MY CAR CARPORT, AND BOTH VANS FIX. THEY GAVE ME A CLAIM NUMBER.SO THEY ARE HAVING AN INSPECTOR TO INSPECT IT I WILL HAVE TO PAY TO HAVE IT TOWED. THEY WORK FOR TOYOTA AND MAY SAY THE CAR IS FINE BUT I KNOW WHAT HAPPEN TO ME. IT IS SCARY, I COULD HAVE BEEN KILLED. IN MY OWN BACKYARD.
NHTSA complaint #11088524 — an unverified report by a vehicle owner.
Vienna, VA
AIR BAGS
AIRBAG ON WITH ERROR CODE B0113 ( SHORT INSIDE SQUIB HR CIRCUIT TO +B ) AND CAN NOT ERASE CODE.
NHTSA complaint #11048440 — an unverified report by a vehicle owner.
at 92,000 milesCleveland, MS
STEERING
WHEN TURNING STEERING WHEEL HARD TO TURN LIKE IT GET STUCK CAN TURN THE STEERING WHEEL.I WAS DRIVING A CITY STREET WHEN I NOTICE A FEW DAYS AGO. JUST SEEING THE RECALL NOTICE.HOW LONG DOES THE CONSUMER HAVE TO GET ASSISTANCE WITH RECALL.
NHTSA complaint #11016379 — an unverified report by a vehicle owner.
at 165,000 milesTurlock, CACrash1 injured
VEHICLE SPEED CONTROL
I WAS LEAVING PARKING LOT @ 1-2 MPH TURNING RIGHT ONTO W TUOLUMNE RD IN TURLOCK CA. SUDDENLY CAR TOOK OFF LIKE A JET, BRAKES DIDN'T DEPRESS, HIT AN ISLAND THEN SLAMMED INTO TREE. I AM INJURED ANS CAR TOTALED. VEHICLE SPEED CONTROL ACCELERATION PEDAL PROBLEM.
NHTSA complaint #11001378 — an unverified report by a vehicle owner.
at 300,000 milesMemphis, TNCrash
AIR BAGS
TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A LOOSE ELECTRICAL WIRE. THE FAILURE WAS NOT REPAIRED. MONTHS LATER, THE VEHICLE CRASHED INTO A SECOND VEHICLE. THE AIR BAGS DID NOT DEPLOY. NO FURTHER INFORMATION REGARDING THE CRASH WAS PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 300,000.
NHTSA complaint #10991192 — an unverified report by a vehicle owner.
at 300,000 milesMemphis, TNCrash
ELECTRICAL SYSTEM:WIRING
TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A LOOSE ELECTRICAL WIRE. THE FAILURE WAS NOT REPAIRED. MONTHS LATER, THE VEHICLE CRASHED INTO A SECOND VEHICLE. THE AIR BAGS DID NOT DEPLOY. NO FURTHER INFORMATION REGARDING THE CRASH WAS PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 300,000.
NHTSA complaint #10991192 — an unverified report by a vehicle owner.
Concord, CA
STEERING
1)STEERING-WHEN TRYING TO GO STRAIGHT CAR WILL TILT TO THE LEFT, HAVE TO KEEP WHEEL AT WEIRD ANGLE TO MAINTAIN A STRAIGHT LINE. 2)ACCELERATOR STICKS ACCELERATOR SEEMS STIFF AND STICKY AND CAUSES CAR TO LURCH WHEN STARTING FROM A STOP -WAS MAKING LEFT TURN THROUGH INTERSECTION ON A CITY STREET FEBRUARY 4TH AND ACCELERATOR STUCK UNTIL IT WAS PUMPED, INCREASING MY SPEED. WAS TERRIFYING. 3)RUST RIDDEN ROTERS AND BREAK ANTI-RUST COVERS NOT WORKING AT ALL 4)VISIBILITY-WINDSHIELD'S SEAL SEEMS DEFECTIVE-VIN NUMBER NOT VISIBLE DUE TO CONDENSATION BUILDING IN LOWER CORNER, WINDSHIELD FOGS UP PROFUSELY AND STAYS THAT WAY EVEN WITH DEFROSTER MAKING IT DIFFICULT TO SEE OUT OF FRONT WINDSHIELD 5)HEATER-BLOWS COOLED AIR (NOT ROOM TEMP) INSTEAD OF WARM WHEN TURNED ON, SEEMS LIKE COMPUTER ERROR IN THERMOSTATE/TEMPERATURE GAGE 6)SIDE WINDOWS SHAKE/STUDDER WHEN ROLLED UP OR DOWN
NHTSA complaint #10949694 — an unverified report by a vehicle owner.
Concord, CA
UNKNOWN OR OTHER
1)STEERING-WHEN TRYING TO GO STRAIGHT CAR WILL TILT TO THE LEFT, HAVE TO KEEP WHEEL AT WEIRD ANGLE TO MAINTAIN A STRAIGHT LINE. 2)ACCELERATOR STICKS ACCELERATOR SEEMS STIFF AND STICKY AND CAUSES CAR TO LURCH WHEN STARTING FROM A STOP -WAS MAKING LEFT TURN THROUGH INTERSECTION ON A CITY STREET FEBRUARY 4TH AND ACCELERATOR STUCK UNTIL IT WAS PUMPED, INCREASING MY SPEED. WAS TERRIFYING. 3)RUST RIDDEN ROTERS AND BREAK ANTI-RUST COVERS NOT WORKING AT ALL 4)VISIBILITY-WINDSHIELD'S SEAL SEEMS DEFECTIVE-VIN NUMBER NOT VISIBLE DUE TO CONDENSATION BUILDING IN LOWER CORNER, WINDSHIELD FOGS UP PROFUSELY AND STAYS THAT WAY EVEN WITH DEFROSTER MAKING IT DIFFICULT TO SEE OUT OF FRONT WINDSHIELD 5)HEATER-BLOWS COOLED AIR (NOT ROOM TEMP) INSTEAD OF WARM WHEN TURNED ON, SEEMS LIKE COMPUTER ERROR IN THERMOSTATE/TEMPERATURE GAGE 6)SIDE WINDOWS SHAKE/STUDDER WHEN ROLLED UP OR DOWN
NHTSA complaint #10949694 — an unverified report by a vehicle owner.
Concord, CA
VISIBILITY/WIPER
1)STEERING-WHEN TRYING TO GO STRAIGHT CAR WILL TILT TO THE LEFT, HAVE TO KEEP WHEEL AT WEIRD ANGLE TO MAINTAIN A STRAIGHT LINE. 2)ACCELERATOR STICKS ACCELERATOR SEEMS STIFF AND STICKY AND CAUSES CAR TO LURCH WHEN STARTING FROM A STOP -WAS MAKING LEFT TURN THROUGH INTERSECTION ON A CITY STREET FEBRUARY 4TH AND ACCELERATOR STUCK UNTIL IT WAS PUMPED, INCREASING MY SPEED. WAS TERRIFYING. 3)RUST RIDDEN ROTERS AND BREAK ANTI-RUST COVERS NOT WORKING AT ALL 4)VISIBILITY-WINDSHIELD'S SEAL SEEMS DEFECTIVE-VIN NUMBER NOT VISIBLE DUE TO CONDENSATION BUILDING IN LOWER CORNER, WINDSHIELD FOGS UP PROFUSELY AND STAYS THAT WAY EVEN WITH DEFROSTER MAKING IT DIFFICULT TO SEE OUT OF FRONT WINDSHIELD 5)HEATER-BLOWS COOLED AIR (NOT ROOM TEMP) INSTEAD OF WARM WHEN TURNED ON, SEEMS LIKE COMPUTER ERROR IN THERMOSTATE/TEMPERATURE GAGE 6)SIDE WINDOWS SHAKE/STUDDER WHEN ROLLED UP OR DOWN
NHTSA complaint #10949694 — an unverified report by a vehicle owner.
Parkersburg, WV
AIR BAGS
AIR BAG LIGHT STAY ON ALL THE TIME . DEALER CANNOT FIX IT.
NHTSA complaint #10881881 — an unverified report by a vehicle owner.
at 203,883 milesNashville, TN
AIR BAGS
SRS WARNING LIGHT APPEARED FLASHING ON CAR. TOOK CAR TO HAVE CHECKED AND WAS TOLD THE SIDE AIR BAG SENSOR NEEDED TO BE REPLACED. SIDE AIR BAG SENSOR WAS REPLACED. LIGHT NO LONGER FLASHED. 5 DAYS LATER THE SRS WARNING LIGHT IS FLASHING AGAIN. THERE HAVE BEEN SEVERAL COMPLAINTS ON THE NHTSA WEBSITE ABOUT THE SAME PROBLEM. I'VE BEEN TOLD THAT SOME CAR MANUFACTURERS WILL FIX SAFETY ISSUES UNDER AN EXTENDED WARRANTY. CAN TOYOTA FIX THESE PROBLEMS FREE OF CHARGE? I'D LIKE TO FIND OUT BEFORE I SPEND MORE MONEY TRYING TO DIAGNOSE WHY THE SRS AIR BAG LIGHT IS FLASHING. SEVERAL COMPLAINTS HAVE SAID THAT PEOPLE HAVE HAD SEVERAL ITEMS REPAIRED AND THE LIGHT STILL FLASHES. I THINK THIS IS A SAFETY ISSUE THAT TOYOTA SHOULD FIX.
NHTSA complaint #10862200 — an unverified report by a vehicle owner.
