FaultScore

FaultScore report

2009 Toyota Avalon problems

Owners have filed 110 complaints about the 2009 Toyota Avalon with NHTSA between 2009 and 2025. The largest single group is the lights. Across this model's run it ranks 16 of 28 worst.

C

FaultScore 56/100

Higher is worse. Measured against the other years of the Toyota Avalon.

How this is worked out

The numbers

110

Complaints

12

Crashes reported

1

Fires reported

5

Injuries reported

44,101 mi

Median mileage at failure

Half of reported failures happened before this

38%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 36 vs 50 Severity 84 vs 50 Early failure 64 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 36
Against the median year of the Toyota Avalon. 50 means typical for this model; 100 means roughly double.
Severity — 84
16.4% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 64
38% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2009 compares with every other Toyota Avalon

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2009 Toyota Avalon

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Lights 25 22.7%

0 crashes, 1 fires · median 60,421 mi

6 crashes, 0 fires · median 16,000 mi

Steering 18 16.4%

Median failure at 36,500 miles

Brakes 11 10.0%

3 crashes, 0 fires · median 1,995 mi

Median failure at 49,920 miles

Airbags 5 4.5%

2 crashes, 0 fires · median 67,300 mi

Windows, Mirrors & Wipers 4 3.6%

Median failure at 103,500 miles

Body & Structure 4 3.6%

Median failure at 81,000 miles

Other & Unspecified 3 2.7%

Median failure at 74,898 miles

Engine & Cooling 3 2.7%

1 crashes, 0 fires · median 115,000 mi

Equipment & Accessories 2 1.8%
Seats 2 1.8%

Median failure at 119,550 miles

Transmission & Drivetrain 2 1.8%

Median failure at 30,340 miles

Stability & Traction Control 1 0.9%

Median failure at 68,500 miles

Fuel & Propulsion 1 0.9%

Median failure at 17,900 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 5 5.6%
1,000 – 9,999 miles 9 10.0%
10,000 – 24,999 miles 14 15.6%
25,000 – 49,999 miles 20 22.2%
50,000 – 74,999 miles 18 20.0%
75,000 – 99,999 miles 10 11.1%
100,000 – 149,999 miles 10 11.1%
150,000+ miles 4 4.4%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jan 2009 peak 10 Sep 2025

Recalls on the 2009 Toyota Avalon

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

16V396000

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.

Risk: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.

14V743000

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.

Risk: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.

13V014000

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

Risk: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

10V035000

EQUIPMENT:OTHER:LABELS

GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

Risk: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.

10V036000

EQUIPMENT:OTHER:LABELS

SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

Risk: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.

10V017000

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 AVALON, MODEL YEAR 2007-2010 CAMRY, MODEL YEAR 2009-2010 COROLLA, COROLLA MATRIX, RAV4, MODEL YEAR 2010 HIGHLANDER, MODEL YEAR 2008-2010 SEQUOIA, AND MODEL YEAR 2007-2010 TUNDRA VEHICLES. DUE TO THE MANNER IN WHICH THE FRICTION LEVER INTERACTS WITH THE SLIDING SURFACE OF THE ACCELERATOR PEDAL INSIDE THE PEDAL SENSOR ASSEMBLY, THE SLIDING SURFACE OF THE LEVER MAY BECOME SMOOTH DURING VEHICLE OPERATION. IN THIS CONDITION, IF CONDENSATION OCCURS ON THE SURFACE, AS MAY OCCUR FROM HEATER OPERATION (WITHOUT A/C) WHEN THE PEDAL ASSEMBLY IS COLD, THE FRICTION WHEN THE ACCELERATOR PEDAL IS OPERATED MAY INCREASE, WHICH MAY RESULT IN THE ACCELERATOR PEDAL BECOMING HARDER TO DEPRESS, SLOWER TO RETURN, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION.

Risk: THE ACCELERATOR PEDAL MAY BECOME HARD TO DEPRESS, SLOW TO RETURN TO IDLE, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION, INCREASING THE RISK OF A CRASH.

09V388000

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.

Risk: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2010012 273,050 units in Canada

Other

On certain vehicles, accelerator pedal movement may become rough, slow to return, or the pedal may stick in a depressed position. This could result in a loss of throttle control and a vehicle crash, causing property damage, personal injury or death. Correction: Dealers will install a steel reinforcement bar to the accelerator pedal assembly. With this reinforcement in place, the excess friction that can cause the pedal to stick is eliminated.

Recall 2009290 437,445 units in Canada

Other

On certain vehicles, the accelerator pedal may become stuck in the wide open position due to an unsecured or incompatible driver's floor mat. A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death. Correction: Dealers will reconfigure the shape of the accelerator pedal. Certain models will also have the shape of the floor underneath the accelerator pedal modified and/or a brake override system installed.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 237,000 miles Mount Gilead, OH Crash 2 injured

AIR BAGS

IN A JUNE 21 "T- BONE" COLLISION IN WHICH I WAS HIT BY AN SUV ON THE LEFT SIDE WHILE DRIVING ON US 20 IN WESTERN MASSACHUSETTS, NONE OF THE SIDE AIRBAGS DEPLOYED. THIS RESULTING IN SEVERE INJURY TO MY LEFT RIB CAGE (11 OF 12 RIBS EITHER BROKEN OR CRACKED). THE SUV HAD RUN A STOP SIGN AND WAS ESTIMATED TO HAVE BEEN GOING 45-50 MPH. THE DRIVER AND PASSENGER FRONT AIRBAGS DEPLOYED, BUT NOT THE SIDE AIRBAGS THAT WOULD HAVE PROVIDED VITAL PROTECTION. I SUSPECT THAT THE SENSORS FAILED TO TRIGGER THE AIRBAG DEPLOYMENT.

NHTSA complaint #11123320 — an unverified report by a vehicle owner.

at 115,000 miles Midlothian, TX Crash

ENGINE

AS I PULLED INTO A PARKING SPACE AT MY HAIRDRESSER'S (PART OF A STRIP MALL) AND HAD ALMOST REACHED THE CEMENT PARKING STOP, MY CAR SUDDENLY LURCHED FORWARD, JUMPED THE CURB, AND CRASHED INTO THE GLASS STOREFRONT BEFORE I WAS ABLE TO STOP. IT FELT AS IF THE CAR HAD SUDDENLY ACCELERATED ON ITS OWN. LUCKILY, THE STOREFRONT WAS VACANT, SO NO ONE WAS INJURED, INCLUDING MYSELF, BUT THERE WAS SIGNIFICANT DAMAGE TO THE STOREFRONT AND MY VEHICLE.

NHTSA complaint #10919018 — an unverified report by a vehicle owner.

at 42,000 miles Laurens, SC Crash 1 injured

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2009 TOYOTA AVALON. THE CONTACT STATED THAT WHEN TURNING THE STEERING WHEEL, THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO A FEW VEHICLES DRIVING ON THE ROAD, A CURB, AND A PARKED VEHICLE.THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A POLICE REPORT WAS FILED. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL AND SUSTAINED UNKNOWN INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

NHTSA complaint #10787264 — an unverified report by a vehicle owner.

at 40,677 miles Bowling Green, OH Crash

VEHICLE SPEED CONTROL

WHEN SLOWLY PULLING INTO A PARKING SPACE IN FRONT OF A BUILDING, THE VEHICLE SUDDENLY ACCELERATED ACROSS A 3-FOOT WIDE SIDEWALK AND INTO ONE OF THE STOREFRONTS OF A BUILDING--RESULTING IN EXTENSIVE DAMAGE TO THE FRONT OF THE VEHICLE (CURRENTLY IN THE BODY SHOP) AND EXTENSIVE DAMAGE TO THE STOREFRONT. FORTUNATELY, NO ONE WAS ON THE SIDEWALK AT THE TIME. THIS IS THE FIRST SUDDEN UNINTENDED ACCELERATION FOR US...BUT APPARENTLY NOT THE FIRST FOR THE 2009 AVALON.

NHTSA complaint #10550517 — an unverified report by a vehicle owner.

at 38,000 miles Reisterstown, MD 1 injured

STEERING

SHORTLY AFTER PURCHASING MY 09 TOYOTA AVALON, THE LEVER THAT LOCKS THE TELESCOPING STEERING WHEEL IN PLACE BEGAN FALLING DOWN. THREE MECHANICS ALL SAY IT'S A MANUFACTURER DEFECT COVERED BY A BULLETIN AND CANNOT BE REPAIRED, ONLY REPLACED FOR OVER $1000. LAST WEEK A MULTICAR ACCIDENT OCCURRED 100 FT AHEAD OF ME AND WHEN I BRAKED TO AVOID BECOMING PART OF THE DEBACLE, THE STEERING WHEEL DESCENDED INTO ITS LOWEST POSITION, ALMOST FORCING ME TO LOSE CONTROL OF MY CAR. SEVERAL TIMES, I'VE BLOODIED MY KNEE EXITING THE CAR. TOYOTA NA SAYS THERE'S NOTHING THEY CAN DO. THIS IS A PRETTY OBVIOUS SAFETY DEFECT THAT IN A SIMILAR SITUATION AN OPERATOR WILL LESS EXPERIENCE MIGHT BE SERIOUSLY INJURED OR KILLED.

NHTSA complaint #10513099 — an unverified report by a vehicle owner.

at 35,000 miles Stafford, TX Fire

EXTERIOR LIGHTING

MARCH 2011 NOTICE HIGH BEAM LIGHT OUT ON MY 2009 TOYOTA AVALON. WENT TO REPLACE IT & FOUND NO BULB JUST ELECTRICAL CONNECTION. AFTER REVIEW OF BULB AREA I NOTICED THE BULB HAD DISAPPEARED WITHIN ITS CONFINEMENT AREA. BULB MUST HAVE MELT AWAY.

NHTSA complaint #10405439 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Foley, AL

STEERING

The steering latch to adjust steering wheel unlocks while I’m driving causing my steering wheel to drop literally while I’m driving.

NHTSA complaint #11688670 — an unverified report by a vehicle owner.

Montclair, NJ

STRUCTURE:BODY

While driving my 2009 Toyota Avalon on a sunny day, I could not see clearly through my windshield due to the intense sunlight reflection from my dashboard. Upon searching the Internet, I see this is an ongoing issue with my car model. The manufacturer does not provide any remedy to address this issue and I feel very unsafe driving my car. Please help address this issue with the manufacturer.

NHTSA complaint #11550355 — an unverified report by a vehicle owner.

Beldenville, WI

EXTERIOR LIGHTING

When driving my 2009 Toyota Avalon my headlights sporadically go out. Mostly on the drivers side. I have replaced the headlight on 3 separate occasions with in the last 3 Years and each time it cost me $185.00 for labor and the headlight. I also got stopped by the POLICE for it! Now in 2023 the right head light goes on and off sporadically since March 2023. Again, I got stopped by the POLICE! Now it's JUNE of 2023 and both lights went out while driving home at night. We took it to a different repair shop and was FINALLY told that this has been a problem for the 2009 Toyota Avalon for a while as it was a manufacturing DEFECT. A head light ballast I think. Why should I pay to fix this as well as tickets from the POLICE for a manufacturing ERROR!!! Now I have to pay for 2 Ballasts and 2 headlights????.

NHTSA complaint #11525878 — an unverified report by a vehicle owner.

Harrisburg, NC

STEERING

The steering wheel telescoping lever is faulty in that it will loosen in its own causing the steering wheel to lunge forward toward the dash unexpectedly with little pressure while driving.

NHTSA complaint #11479139 — an unverified report by a vehicle owner.

at 134,000 miles Cypress, TX

STRUCTURE

The contact owns a 2009 Toyota Avalon. The contact stated that the dashboard was cracking. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the oil and plugs needed to be replaced. The vehicle was repaired. The contact stated that while at the dealer he was notified about an extended warranty on the dashboard by another customer. The manufacturer was notified and informed him that the warranty had expired. The contact was referred to NHTSA. The contact had not received notification for the extended warranty on the dashboard. The approximate failure mileage was 134,000.

NHTSA complaint #11445651 — an unverified report by a vehicle owner.

at 134,000 miles Cypress, TX

ENGINE

The contact owns a 2009 Toyota Avalon. The contact stated that the dashboard was cracking. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the oil and plugs needed to be replaced. The vehicle was repaired. The contact stated that while at the dealer he was notified about an extended warranty on the dashboard by another customer. The manufacturer was notified and informed him that the warranty had expired. The contact was referred to NHTSA. The contact had not received notification for the extended warranty on the dashboard. The approximate failure mileage was 134,000.

NHTSA complaint #11445651 — an unverified report by a vehicle owner.

Parkersburg, WV

ELECTRICAL SYSTEM

DRIVER AND PASSENGER SIDE HEADLIGHTS SUDDENLY STOPPED WORKING. , DISCOVERED THAT BOTH LIGHT BULBS HAD SHATTERED INSIDE THE HEAD LAMP HOUSING. DEALER & TOYOTA USA CONFIRMS THAT TOYOTA HAS CHANGED THE HEADLIGHT HOUSING DESIGN THAT ACCOMODATES A DIFFERENT HIGH BEAM BULB THAT WILL NOT SHATTER. TOYOTA REFUSES TO REPLACE THE HOUSING EVEN THOUGH VEHICLE ONLY HAS 60,000 MILES ON IT. THIS IS A SERIOUS SAFETY ISSUE THAT NEEDS TO BE ELEVATED TO RECALL STATUS. TOYOTA USED, A NOW EXPIRED, EXTENDED WARRANTY TO AVOID THIS BEING A RECALL AS IT SHOULD BE. HOW MANY AFFECTED VEHICLES HAVE TO LOSE DAY TIME RUNNING LIGHTS AND HIGH BEAMS!

NHTSA complaint #11430364 — an unverified report by a vehicle owner.

at 141,650 miles Starkville, MS

VISIBILITY/WIPER

IT HAS A MELTING DASHBOARD WHICH IS ALSO SHINY. IT MAY CAUSE AN ACCIDENT AS IT DISTRACTS THE VISIBILITY.

NHTSA complaint #11377610 — an unverified report by a vehicle owner.

at 79,797 miles Chesterfield, MO

UNKNOWN OR OTHER

THE MANUAL LOCK MECHANISM FOR TELESCOPING STEERING WHEEL WILL UNLOCK ITSELF WHEN CAR IS IN MOTION & SEEMS LIKE A SAFETY HAZARD!

NHTSA complaint #11375395 — an unverified report by a vehicle owner.

Morgan Hill, CA

STEERING

THE TELESCOPIC STEERING COLUMN ADJUSTMENT LEVER WILL NOT STAY SECURE AND COMES LOOSE FREQUENTLY WHILE DRIVING ALLOWING THE STEERING COLUMN TO COLLAPSE IN OR PULL OUT. THIS IS A SAFETY CONCERN I REPORTED TO MY TOYOTA DEALER (GILROY TOYOTA - GILROY, CA) IN JULY OF 2019 WHEN TAKING THE CAR IN TO HAVE THE AC BLOWER MOTOR REPAIRED AND ASKING FOR A SOLUTION. AFTER MULTIPLE CALLS I FINALLY GAVE UP. NOW I'M BACK TALKING TO THE DEALER REGARDING A RECALL ON MY 2018 HIGHLANDER AND ASKING THEM AGAIN ABOUT A FIX FOR MY STEERING COLUMN. THEY NOW INFORM ME OF A KNOWN ISSUE WITH THE TELESCOPIC LEVER DETENT CLIP AND A TECHNICAL SERVICE BULLETIN TSB-0147-13 AND ALSO THAT TOYOTA HAD A WARRANTY ENHANCEMENT PROGRAM - ZTY TO ADDRESS IT WHICH EXPIRED IN SEPTEMBER OF 2019. THE DEALER NOW TELLS ME THEY CAN NOT HELP SINCE IT HAS EXPIRED AND GAVE ME THE NUMBER FOR TOYOTA CUSTOMER CARE 1-800-331-4331 BUT THEY REFUSE TO HELP. THIS IS A SAFETY ISSUE BUT THERE HAS BEEN NO RECALL AND I WAS NEVER NOTIFIED OF THE WARRANTY ENHANCEMENT PROGRAM SO I'M NOW STUCK WITH AN UNSAFE VEHICLE. I DON'T UNDERSTAND HOW THIS IS NOT A SAFETY RECALL THAT TOYOTA SHOULD CONTINUE TO STAND BEHIND. DO I HAVE ANY RECOURSE AT ALL?

NHTSA complaint #11366645 — an unverified report by a vehicle owner.

at 173,000 miles Charlotte, NC

SEATS

TL* THE CONTACT OWNS A 2009 TOYOTA AVALON. THE CONTACT STATED THAT THE HEATED SEAT FOR THE PASSENGER'S SIDE FRONT SEAT ACTIVATED INDEPENDENTLY WITH THE BUTTON FOR THE HEATED SEAT IN THE OFF POSITION. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V396000 (SEATS) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 173,000.

NHTSA complaint #11329318 — an unverified report by a vehicle owner.

at 59,331 miles Jenkintown, PA

POWER TRAIN

THE VEHICLE STARTED MAKING A SUBTLE VIBRATION BOTH IN MOTION AND STATIONARY NOISE. THE NEXT DAY THE VIBRATION NOISE WAS A LITTLE WORSE. TOOK TO DEALER. THEY SAID IT WAS A TRANSMISSION PROBLEM. I QUESTIONED AT UNDER 60000 MILES, THE SHRUGGED. 6964.08 DOLLARS LATER AND 4 DAYS, NOISE WAS GONE.

NHTSA complaint #11325327 — an unverified report by a vehicle owner.

at 105,130 miles Cibolo, TX

STEERING

WHILE DRIVING DOWN THE HIGHWAY THE AT 70 MPH TELESCOPIC STEERING WHEEL COLLAPSED.

NHTSA complaint #11269037 — an unverified report by a vehicle owner.

at 154,000 miles Chesterfield, MO

ELECTRICAL SYSTEM

VSC & ENGINE CHECK LIGHT LIGHT UP INTERMITTENTLY; THIS TIME AT 154K MILES. I'VE HAD ELECTRICAL SYSTEM CHECKED AT A COUPLE OF DEALERSHIPS WITH NO RESOLUTION TO ISSUE.

NHTSA complaint #11253800 — an unverified report by a vehicle owner.

at 118,000 miles Slidell, LA

VISIBILITY/WIPER

A POWER REAR WINDOW SUNSHADE IS AN OPTION THAT IS DESIGNED TO BE RETRACTABLE. A PUSH BUTTON SWITCH BELOW THE DASHBOARD IS SUPPOSED TO TOGGLE THE PERFORATED SUNSHADE TO THE RAISED AND RETRACTED POSITION. ONCE THE SUNSHADE IS RAISED NORMALLY, IT CANNOT BE RETRACTED AGAIN. ANY ATTEMPT TO LOWER IT RESULTS IN A LOUD CLICKING NOISE AS THE SHADE TRIES TO RETRACT BUT CANNOT.. THE PROBLEM IS EXACERBATED WHEN BACKING UP, SINCE SHIFTING THE VEHICLE INTO REVERSE (R) SHOULD AUTOMATICALLY RETRACT THE SUNSHADE BUT CANNOT DO SO. MY SUNSHADE IS STUCK IN THE RAISED POSITION AND CANNOT BE LOWERED. ALTHOUGH I CAN SEE THROUGH THE SHADE FAIRLY WELL DURING DAYLIGHT HOURS, VISION IS OBSCURED AT NIGHT AND PRESENTS A SAFETY HAZARD. AN ONLINE SEARCH REVEALED THAT MANY OTHER AVALON OWNERS WHOSE VEHICLES HAD THIS SUNSHADE OPTION HAD THE EXACT SAME PROBLEM AND STRUGGLED TO FIND A SOLUTION. MANY TOYOTA DEALERSHIPS SEEM TO FIND THE PROBLEM SO DIFFICULT TO SOLVE THAT THEY MUST CHARGE AN EXORBITANT SUM OF MONEY FOR A TEMPORARY REPAIR THAT MIGHT NOT LAST VERY LONG. THIS IS AN ANNOYING PROBLEM THAT BEGS FOR A PERMANENT AND AFFORDABLE SOLUTION!

NHTSA complaint #11252255 — an unverified report by a vehicle owner.

at 82,000 miles Devils Lake, ND

EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2009 TOYOTA AVALON. THE CONTACT STATED THAT THE LOW AND HIGH BEAM HEADLIGHTS AND DAY TIME RUNNING LAMPS FAILED TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. *BF

NHTSA complaint #11220542 — an unverified report by a vehicle owner.

Lincoln, NE

EXTERIOR LIGHTING

THE BRIGHT LIGHTS DO NOT WORK DUE TO MANUFACTURER DEFECT. TOYOTA WILL NOT HONOR RECALL BECAUSE THEY ADDED EXTENDED WARRANTY BUT NOT ALL OWNERS NOTIFIED. IT IS COST PROGIBITIVE YO REPAIR, SO MANY MANY PEOPLE LIKE MYSELF DRIVE WITHOUT BENEFIT OF HIGH BEAMS, A SIGNIFICANT SAFETY ISSUE EAPECIALLY DRIVING IN RURAL AMERICA.

NHTSA complaint #11166217 — an unverified report by a vehicle owner.

at 111,000 miles Beloit, WI

EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2009 TOYOTA AVALON. WHILE DRIVING 45 MPH IN THE DARK, THE HEADLIGHTS AND THE INSTRUMENT PANEL LIGHTING TURNED OFF. AS A RESULT, THE CONTACT WAS UNABLE TO VIEW THE ROAD AND INSTRUMENT PANEL GAUGES. THE CONTACT HAD TO FLIP THE HEADLIGHT SWITCH ON AND OFF A FEW TIMES IN ORDER FOR THE LIGHTING TO BE RESTORED. THE VEHICLE WAS TAKEN TO HESSER TOYOTA (LOCATED AT 1811 HUMES RD, JANESVILLE, WI 53545, (608) 754-7754) WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 1809132009. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.

NHTSA complaint #11129360 — an unverified report by a vehicle owner.

at 111,000 miles Beloit, WI

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2009 TOYOTA AVALON. WHILE DRIVING 45 MPH IN THE DARK, THE HEADLIGHTS AND THE INSTRUMENT PANEL LIGHTING TURNED OFF. AS A RESULT, THE CONTACT WAS UNABLE TO VIEW THE ROAD AND INSTRUMENT PANEL GAUGES. THE CONTACT HAD TO FLIP THE HEADLIGHT SWITCH ON AND OFF A FEW TIMES IN ORDER FOR THE LIGHTING TO BE RESTORED. THE VEHICLE WAS TAKEN TO HESSER TOYOTA (LOCATED AT 1811 HUMES RD, JANESVILLE, WI 53545, (608) 754-7754) WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 1809132009. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.

NHTSA complaint #11129360 — an unverified report by a vehicle owner.

at 237,000 miles Mount Gilead, OH Crash 2 injured

AIR BAGS

IN A JUNE 21 "T- BONE" COLLISION IN WHICH I WAS HIT BY AN SUV ON THE LEFT SIDE WHILE DRIVING ON US 20 IN WESTERN MASSACHUSETTS, NONE OF THE SIDE AIRBAGS DEPLOYED. THIS RESULTING IN SEVERE INJURY TO MY LEFT RIB CAGE (11 OF 12 RIBS EITHER BROKEN OR CRACKED). THE SUV HAD RUN A STOP SIGN AND WAS ESTIMATED TO HAVE BEEN GOING 45-50 MPH. THE DRIVER AND PASSENGER FRONT AIRBAGS DEPLOYED, BUT NOT THE SIDE AIRBAGS THAT WOULD HAVE PROVIDED VITAL PROTECTION. I SUSPECT THAT THE SENSORS FAILED TO TRIGGER THE AIRBAG DEPLOYMENT.

NHTSA complaint #11123320 — an unverified report by a vehicle owner.

Mcalpin, FL

ELECTRICAL SYSTEM

I JUST PURCHASED A 2009 AVALON AND NOTICED THE HIGH BEAMS ARE NOT WORKING. I CALLED TOYOTA AND THEY LIMITED THE WARRANTY ON THIS KNOWN ISSUE TO ONLY 76K MILES. MY VEHICLE HAS 97K MILES. TOYOTA SHOULD HAVE DONE A RECALL FOR THIS ISSUE AND NOT A WARRANTY EXTENSION AS IT CAUSES A POTENTIAL HAZARD. I LIVE IN A RURAL AREA WITH NO STREET LIGHTS. NOT HAVING HIGH BEAMS IMPACTS MY ABILITY TO SEE CLEARLY ON THESE ROADS. REFERENCE NHTSA REFERENCE #10037591 TSB REFERENCE #SB-0044-10 REV 1

NHTSA complaint #11050990 — an unverified report by a vehicle owner.

at 65,600 miles Highland, CA

EXTERIOR LIGHTING

HIGH BEAM LIGHT BULB SHATTERED, NO HIGH BEAM LIGHTS. POSSIBLE HAZARD FOR FIRE OR ACCIDENT AT NIGHT.

NHTSA complaint #11040470 — an unverified report by a vehicle owner.

at 74,399 miles Stephenville, TX

EXTERIOR LIGHTING

DRIVING ON AN UNLIGHTED TEXAS HIGHWAY AT NIGHT MY HI-BEAM LIGHTS WENT OUT. WHEN I CHECKED THEM LATER , BOTH SIDES THE BULB HAD SHATTERED. I WAS DRIVING THE SPEED LIMIT OF 70 AT THAT TIME COUNTING ON THOSE HI-BEAMS TO SPOT WILDLIFE AROUND THE ROAD AREA. AFTER I LOST THE USE OF THE HIGH BEAMS I HAD TO LOWER MY SPEED AND THE AREA WHICH I COULD SAFELY SEE HAD GREATLY DECREASED.

NHTSA complaint #11020628 — an unverified report by a vehicle owner.

at 95,000 miles Addison, TX

STEERING

THREE TIMES WHILE DRIVING, THE LATCH THAT CONTROLS THE STEERING WHEEL HAS FAILED. THE STEERING WHEEL DROPS ALL THE WAY AGAINST THE DASHBOARD TO THE LOWEST POSITION. THIS ALWAYS OCCURS WHEN DRIVING. MAKING CONTROLLING THE CAR DIFFICULT. THE FIX IS TO REPLACE THE ENTIRE STEERING COLUMN FOR OVER $1200.

NHTSA complaint #11016383 — an unverified report by a vehicle owner.

at 68,500 miles Saint Paul, MN

AIR BAGS

THE CAR FOR SOME REASON HAS THE AIR BAG LIGHT COME ON AND ALSO THE VSC AND ABS LIGHT S COME.

NHTSA complaint #11013595 — an unverified report by a vehicle owner.