Owners have filed 252 complaints
about the 2004 Toyota Avalon with NHTSA between 2004 and 2024.
The largest single group is the airbags.
Across this model's run it ranks 6 of 28 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 83
Against the median year of the Toyota Avalon. 50 means typical for this
model; 100 means roughly double.
Severity — 100
21.8% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 39
23% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
53.5%
1,000 – 9,999 miles
117.8%
10,000 – 24,999 miles
96.4%
25,000 – 49,999 miles
2215.6%
50,000 – 74,999 miles
2920.6%
75,000 – 99,999 miles
1812.8%
100,000 – 149,999 miles
3726.2%
150,000+ miles
107.1%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Frontal crash test
Side barrier crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2004 Toyota Avalon 4-DR. w/SAB
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—
—
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When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 2004peak 13Aug 2024
Recalls on the 2004 Toyota Avalon
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2014560141,214 units in Canada
Airbag
On certain vehicles, a defect in the supplemental restraint system could result in an inadvertent deployment of the front airbag(s) and/or seatbelt pretensioner(s). Unintended seatbelt pretensioner and/or airbag deployment, in a non-warranted (non-impact) situation, could startle the driver, which could result in a vehicle crash causing property damage and/or personal injury. In some instances, inadvertent deployment could cause minor injuries to vehicle occupants. Correction: Dealers will replace the airbag control module and may install an in-line jumper wiring harness to correct the issue. Note: This recall supersedes recalls 2013032 and 2014097. Vehicles that were repaired under the previous campaign and did not receive a new airbag control module will also need to be repaired under this campaign.
Recall 2014097681 units in Canada
Airbag
On certain vehicles, a defect in the supplemental restraint system could result in an inadvertent deployment of the front airbag(s) and/or seatbelt pretensioner(s). Unintended seatbelt pretensioner and/or airbag deployment, in a non-warranted (non-impact) situation, could startle the driver, which could result in a vehicle crash causing property damage and/or personal injury. In some instances, inadvertent deployment could cause minor injuries to vehicle occupants. Correction: Dealers will install an in-line jumper wiring harness to correct the issue.
Recall 201139723,003 units in Canada
Steering
On certain vehicles equipped with a 1MZ-FE or 3MZ-FE V6 engine, the crankshaft pulley may fail. The outer ring may become misaligned, or it may not properly rotate, causing noise and/or illumination of the discharge warning light. In addition, the power steering belt may become detached from the crankshaft pulley, which could result in a sudden increase in steering effort. A loss of steering power assist could result in a crash causing property damage and/or personal injury. Correction: Dealers will inspect and, if necessary, replace the crankshaft pulley.
Recall 20102534,169 units in Canada
Steering
On certain vehicles, a minute crack may develop on the surface of the steering lock bar, which is a component of the steering interlock system. Such a crack may expand over a period of repeated lock and unlock operations, and eventually the lock bar could break. If this occurs, the interlock system may become difficult to unlock when stationary. If the vehicle is steered to the right while in motion with sufficient lateral acceleration, a broken and loose lock bar may move toward the steering shaft. If the engagement hole in the shaft happens to line up at the specific time the broken lock bar has moved, this could cause the steering wheel lock bar to engage, resulting in a sudden loss of steering control. Correction: Dealers will replace the steering interlock device.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 72,000 milesPhiladelphia, PACrash
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2004 TOYOTA AVALON. WHILE THE VEHICLE WAS STATIONARY AND BEING SHIFTED INTO PARK, THE CONTACT DEPRESSED THE BRAKE PEDAL. THE CONTACT HEARD THE ENGINE REV AND THE VEHICLE ACCELERATED INDEPENDENTLY, CAUSING THE CONTACT TO CRASH INTO A FENCE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE AND THE CONTACT'S INSURANCE COMPANY CONFIRMED THAT THE VEHICLE WAS DESTROYED. THE CONTACT SPOKE WITH SLOANE TOYOTA OF GLENSIDE (503 N EASTON RD, GLENSIDE, PA 19038) WHO DOCUMENTED THE INCIDENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
NHTSA complaint #11012254 — an unverified report by a vehicle owner.
at 98,444 milesRoswell, GACrash2 injured
AIR BAGS
NO AIRBAGS DEPLOYED IN MY 2004 AVALON XLS WHEN A DRIVER STATED SHE DID NOT SEE ME/MY CAR AND TURNED LEFT IN FRONT OF ME LEAVING ME 2 SECONDS TO BRAKE.THIS WAS ON A CITYN STREET AND SHE WAS TURNING FROM STOPPED POSITION INTO PRIVATE COMMERCIAL PARKING LOT. I WAS DRIVING IN LANE CLOSEST TO HER CAR TO REACH LIGHT ANOTHER 500 FEET AHEAD SO I COULD TURN SOUTH WHEN I GOT TO IT. MY CAR WAS TRAVELING 30-35MPH(5-10MPH UNDER POSTED SPEED LIMIT).I HAD JUST ENTERED THE ROADWAY 400 FT BEFORE HER TURN FROM 0MPH TO MAYBE 3MPH? IN FRONT OF ME. MY CAR HIT HERS ON BAR BETWEEN THE FRONT AND BACK PASSENGER DOORS. IT CAUSED HER CAR TO RISE UP-I SAW THE UNDERCARRIAGE OF HER CAR; IT THEN ROLLED COMPLETELY OVER ONTO ITS ROOF OUT OF MY SIGHT. ALL WITNESS DESCRIPTIONS OF THE INCIDENT AND MY OWN DESCRIPTION OF WHAT HAPPENED WERE EXACTLY THE SAME. SHE WAS FOUND AT FAULT AND WE BOTH WERE TRANSPORTED ON BACKBOARDS WITH C COLLARS TO CLOSEST HOSPITAL. I HAVE INJURED SPINE(CERVICAL, THORACIC, LUMBAR), BILATERAL INJURIES TO SHOULDERS, ELBOWS, WRISTS, HANDS, FINGERS, KNEES, FEMORAL BALL AND SOCKET JOINTS, MIGRAINES, INABILITY TO GET FULL NIGHT'S REST, MEMORY LOSS-SEARCH FOR WORDS & JUST PLAIN DON;T REMEMBER THINGS I MAY HAVE DONE-WHAT I HAD FOR BREAKFAST OR IF I EVEN ATE BREAKFAST; WHAT SOMEONE HAS TOLD ME; WHAT HAPPENED ON A TV SHOW OR MOVIE; EXPERIENCING FRUSTRATION, ANXIETY, FEAR OF DYING IN A CAR WRECK-PARAMEDIC TOLD ME IF I HAD NOT BEEN IN THE SIZE CAR I WAS IN THAT I WOULD HAVE BEEN A PILE OF BROKEN BONES OR DEAD; THE AT-FAULT DRIVER WAS ALSO TAKEN TO HOSPITAL THE SAME WAY I WAS; HER AIRBAGS DID NOT DEPOLY EITHER; IMPACTED HER CAR, A 1998 TOYOTA AVALON. ANY PLAUSIBLE EXPLANATION OF WHY AIRBAGS DID NOT DEPLOY IN EITHER OF OUR CARS?
NHTSA complaint #10899035 — an unverified report by a vehicle owner.
at 147,000 milesCincinnati, OHCrash1 injured
AIR BAGS
TL*THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING DISTRACTED AT 70 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT MENTIONED THAT THE SRS WARNING LIGHT PREVIOUSLY ILLUMINATED INTERMITTENTLY. THE CONTACT SUSTAINED HEAD AND MOUTH INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V147000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 147,000.
NHTSA complaint #10678897 — an unverified report by a vehicle owner.
Melbourne, FLCrash1 injured
VEHICLE SPEED CONTROL
MY DAUGHTER WAS IN A CAR ACCIDENT IN DEC 2013 INVOLVING OUR 2004 TOYOTA AVALON. WE SUSPECT THE CRUISE CONTROL DID NOT RELEASE AS IT SHOULD HAVE. SHE HAD BEEN USING THE CRUISE CONTROL AND TAPPED THE BRAKE TO RELEASE IT AS SHE EXITED A HIGHWAY SHE THEN STEPPED ON THE BRAKE TO SLOW DOWN AS SHE EXITED THE EASTBOUND HIGHWAY TO MANEUVERE THE EXIT CURVE TO MERGE ONTO A SOUTHBOUND INTERSTATE HIGHWAY. ON THE CURVE SHE NOTICED THE CAR WASN'T SLOWING DOWN AS IT SHOULD, AND WHEN SHE BRAKED HARDER, THE BRAKES LOCKED UP SENDING HER INTO A SWERVE. THE CAR TRACED A PATH SIMILAR TO AN UPSIDE DOWN QUESTION MARK. SHE CROSSED TWO LANES, AND THE REAR OF THE CAR HIT A WALL LANDING HER FACING TRAFFIC RIGHT NEXT TO THE ROADWAY. WHEN THE CAR CAME TO A STOP, BOTH THE GAS PEDAL AND THE BRAKE WERE COMPLETELY DEPRESSED TO THE FLOOR, AND THE ENGINE HAD SHUT OFF. HER FOOT HAD NOT BEEN ON THE GAS PEDAL FOR SOME TIME SINCE SHE WAS USING THE CRUISE CONTROL. THE INSURANCE COMPANY TOTALED OUT THE CAR. THANKFULLY, THERE WERE NO OTHER CARS INVOLVED, BUT MY DAUGHTER WAS PRETTY SHAKEN UP AND HAD TO BE TREATED FOR HEADACHES/NECK SORENESS DUE TO WHIPLASH. WHEN SHE RESTARTED THE CAR (SHE HAD TO TURN THE KEY OFF FIRST, THEN ON), THE PEDALS RETURNED TO NORMAL AND SHE WAS ABLE TO MOVE THE CAR ACROSS TO A SAFER LOCATION ON THE SHOULDER OF THE ROAD TO AWAIT HELP. TOYOTA'S GAS PEDAL RECALL STARTED WITH THE 2005 TOYOTA AVALON, SO WE HAD NO RECOURSE FOR ACTION AND THE CAR IS NOW GONE, SO THERE IS NO EVIDENCE TO INSPECT. WE ARE CONVINCED THE GAS PEDAL STICKING / CRUISE CONTROL REFUSING TO RELEASE WAS THE CAUSE OF THE ACCIDENT AND WANT TO PASS ON THE INFORMATION SO THAT OTHERS CAN BE PROTECTED FROM INJURY
NHTSA complaint #10630302 — an unverified report by a vehicle owner.
Melbourne, FLCrash1 injured
SERVICE BRAKES
MY DAUGHTER WAS IN A CAR ACCIDENT IN DEC 2013 INVOLVING OUR 2004 TOYOTA AVALON. WE SUSPECT THE CRUISE CONTROL DID NOT RELEASE AS IT SHOULD HAVE. SHE HAD BEEN USING THE CRUISE CONTROL AND TAPPED THE BRAKE TO RELEASE IT AS SHE EXITED A HIGHWAY SHE THEN STEPPED ON THE BRAKE TO SLOW DOWN AS SHE EXITED THE EASTBOUND HIGHWAY TO MANEUVERE THE EXIT CURVE TO MERGE ONTO A SOUTHBOUND INTERSTATE HIGHWAY. ON THE CURVE SHE NOTICED THE CAR WASN'T SLOWING DOWN AS IT SHOULD, AND WHEN SHE BRAKED HARDER, THE BRAKES LOCKED UP SENDING HER INTO A SWERVE. THE CAR TRACED A PATH SIMILAR TO AN UPSIDE DOWN QUESTION MARK. SHE CROSSED TWO LANES, AND THE REAR OF THE CAR HIT A WALL LANDING HER FACING TRAFFIC RIGHT NEXT TO THE ROADWAY. WHEN THE CAR CAME TO A STOP, BOTH THE GAS PEDAL AND THE BRAKE WERE COMPLETELY DEPRESSED TO THE FLOOR, AND THE ENGINE HAD SHUT OFF. HER FOOT HAD NOT BEEN ON THE GAS PEDAL FOR SOME TIME SINCE SHE WAS USING THE CRUISE CONTROL. THE INSURANCE COMPANY TOTALED OUT THE CAR. THANKFULLY, THERE WERE NO OTHER CARS INVOLVED, BUT MY DAUGHTER WAS PRETTY SHAKEN UP AND HAD TO BE TREATED FOR HEADACHES/NECK SORENESS DUE TO WHIPLASH. WHEN SHE RESTARTED THE CAR (SHE HAD TO TURN THE KEY OFF FIRST, THEN ON), THE PEDALS RETURNED TO NORMAL AND SHE WAS ABLE TO MOVE THE CAR ACROSS TO A SAFER LOCATION ON THE SHOULDER OF THE ROAD TO AWAIT HELP. TOYOTA'S GAS PEDAL RECALL STARTED WITH THE 2005 TOYOTA AVALON, SO WE HAD NO RECOURSE FOR ACTION AND THE CAR IS NOW GONE, SO THERE IS NO EVIDENCE TO INSPECT. WE ARE CONVINCED THE GAS PEDAL STICKING / CRUISE CONTROL REFUSING TO RELEASE WAS THE CAUSE OF THE ACCIDENT AND WANT TO PASS ON THE INFORMATION SO THAT OTHERS CAN BE PROTECTED FROM INJURY
NHTSA complaint #10630302 — an unverified report by a vehicle owner.
at 76,011 milesBlue Bell, PACrash
FUEL SYSTEM, GASOLINE
I WAS ALONE IN THE CAR AND HAD DRIVEN INTO MY DRIVEWAY (AFTER OPENING THE GARAGE DOOR) TO ENTER THE GARAGE. THE CAR SUDDENLY TOOK OFF AND BEFORE I KNEW, I HAD CRASHED INTO THE SIDE OF THE GARAGE AND WENT THROUGH IT. THE CAR SMASHED INTO GARDENING TOOLS, SNOW SHOVELS, LAWN MOWER, LEAF BLOWER, TRASH CANS, AND FLOWERING POTS. IT CAME TO A STOP PARTLY BY THE COAT CLOSET WALL THAT PROTRUDES INTO THE GARAGE AND PARTLY BY ALL THE STUFF THAT GOT CAUGHT UNDER THE CAR. THE GARAGE DOOR RAILING WAS DAMAGED AND THE DOOR WAS HANGING A FEW INCHES ABOVE MY CAR. I HEARD THINGS FALLING ABOVE ME. I THOUGHT THAT THE ROOF WOULD COLLAPSE. I REALIZED THAT THE CAR WAS STILL REVVING AND I SHUT IT. I SAT FOR A FEW MINUTES AND THEN I OPENED THE DOOR AND RAN OUT INTO THE HOUSE. THE CAR, THE GARAGE, AND GARAGE CONTENTS WERE DAMAGED. THE AIRBAGS DID NOT DEPLOY. I THINK IT WAS CAUSED BY UNINTENDED ACCELERATION. I WAS DRIVING AT ABOUT 5 MPH IN THE DRIVEWAY AND I HAVE BEEN DOING THIS FOR THE LAST 10 YEARS. IT APPEARED THAT THE CAR JUST FLEW AND I HAD NO CONTROL OVER IT.
NHTSA complaint #10577514 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Anaheim, CA
SUSPENSION
Ella tuvo realmente la culpa
NHTSA complaint #11606428 — an unverified report by a vehicle owner.
Anaheim, CA
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Ella tuvo realmente la culpa
NHTSA complaint #11606428 — an unverified report by a vehicle owner.
Cincinnati, OH
POWER TRAIN
CAR MAKES A VERY, VERY LOUD SCREECHING SOUND WHEN STARTED WITH A/C OR HEATING ON (BUT MORE COMMONLY WITH A/C). THE SOUND WILL SOMETIMES DIE DOWN OR STOP ONCE A/C IS TURNED OFF, BUT NOT ALWAYS. PUDDLES CAN TRIGGER THE SOUND AS WELL. SOUND CAN BE HEARD MAINLY UPON INITAL STARTUP BUT CAN OCCUR AFTER CAR IS IN MOTION.
NHTSA complaint #11402624 — an unverified report by a vehicle owner.
Cincinnati, OH
ENGINE
CAR MAKES A VERY, VERY LOUD SCREECHING SOUND WHEN STARTED WITH A/C OR HEATING ON (BUT MORE COMMONLY WITH A/C). THE SOUND WILL SOMETIMES DIE DOWN OR STOP ONCE A/C IS TURNED OFF, BUT NOT ALWAYS. PUDDLES CAN TRIGGER THE SOUND AS WELL. SOUND CAN BE HEARD MAINLY UPON INITAL STARTUP BUT CAN OCCUR AFTER CAR IS IN MOTION.
NHTSA complaint #11402624 — an unverified report by a vehicle owner.
at 106,500 milesPrinceton, IN
SUSPENSION
I'VE NOTICED THAT SOMETIMES I SMELL SOMETHING BURNING, ELECTRICAL, COOLANT OR SOMETHING. MY MECHANICS FINDS NO LEAKS, BUT I CHECKED ONCE AND THE COOLANT RESERVOIR WAS EMPTY, FIND NO LEAKS. SOMEHOW, THE PASSENGER SIDE REAR MUD FLAP CAME OFF AND THE TRUNK LID DOESN'T LINE UP. IT ALWAYS LOOKS LIKE IT'S PARTIALLY OPENED. WHEN DRIVING I HEAR AND FEEL RATTLING SOUNDS THAT SOUNDS AND FEELS LIKE THE FRONT PASSENGER SIDE SUSPENSION OR BODY PANELS. MORE LIKE THE SUSPENSION. THE PERSON I BOUGHT IT FROM HAD IT SERVICED REGULARLY AND HAD TIMING CHAIN, O2 SENSOR, ANTI-LOCK BRAKES CHECKED AND FIXED OR REPLACED. THEY ALSO HAD IT COMPLETELY CHECKED OUT AND ANYTHING WRONG WAS FIXED. IT ALSO GETS VERY POOR GAS MILEAGE. THE STEERING ALSO DOESN'T FEEL QUITE RIGHT, CAN'T REALLY EXPLAIN THAT VERY WELL, OTHER THAN IT'S NO QUITE RIGHT. ALSO, FOR SOME REASON THE BATTERY WOULDN'T START THE CAR ONE DAY AND WE CHECKED THE BATTERY AND THE CELLS WERE DRY.
NHTSA complaint #11396567 — an unverified report by a vehicle owner.
at 106,500 milesPrinceton, IN
STRUCTURE:BODY
I'VE NOTICED THAT SOMETIMES I SMELL SOMETHING BURNING, ELECTRICAL, COOLANT OR SOMETHING. MY MECHANICS FINDS NO LEAKS, BUT I CHECKED ONCE AND THE COOLANT RESERVOIR WAS EMPTY, FIND NO LEAKS. SOMEHOW, THE PASSENGER SIDE REAR MUD FLAP CAME OFF AND THE TRUNK LID DOESN'T LINE UP. IT ALWAYS LOOKS LIKE IT'S PARTIALLY OPENED. WHEN DRIVING I HEAR AND FEEL RATTLING SOUNDS THAT SOUNDS AND FEELS LIKE THE FRONT PASSENGER SIDE SUSPENSION OR BODY PANELS. MORE LIKE THE SUSPENSION. THE PERSON I BOUGHT IT FROM HAD IT SERVICED REGULARLY AND HAD TIMING CHAIN, O2 SENSOR, ANTI-LOCK BRAKES CHECKED AND FIXED OR REPLACED. THEY ALSO HAD IT COMPLETELY CHECKED OUT AND ANYTHING WRONG WAS FIXED. IT ALSO GETS VERY POOR GAS MILEAGE. THE STEERING ALSO DOESN'T FEEL QUITE RIGHT, CAN'T REALLY EXPLAIN THAT VERY WELL, OTHER THAN IT'S NO QUITE RIGHT. ALSO, FOR SOME REASON THE BATTERY WOULDN'T START THE CAR ONE DAY AND WE CHECKED THE BATTERY AND THE CELLS WERE DRY.
NHTSA complaint #11396567 — an unverified report by a vehicle owner.
at 106,500 milesPrinceton, IN
ENGINE
I'VE NOTICED THAT SOMETIMES I SMELL SOMETHING BURNING, ELECTRICAL, COOLANT OR SOMETHING. MY MECHANICS FINDS NO LEAKS, BUT I CHECKED ONCE AND THE COOLANT RESERVOIR WAS EMPTY, FIND NO LEAKS. SOMEHOW, THE PASSENGER SIDE REAR MUD FLAP CAME OFF AND THE TRUNK LID DOESN'T LINE UP. IT ALWAYS LOOKS LIKE IT'S PARTIALLY OPENED. WHEN DRIVING I HEAR AND FEEL RATTLING SOUNDS THAT SOUNDS AND FEELS LIKE THE FRONT PASSENGER SIDE SUSPENSION OR BODY PANELS. MORE LIKE THE SUSPENSION. THE PERSON I BOUGHT IT FROM HAD IT SERVICED REGULARLY AND HAD TIMING CHAIN, O2 SENSOR, ANTI-LOCK BRAKES CHECKED AND FIXED OR REPLACED. THEY ALSO HAD IT COMPLETELY CHECKED OUT AND ANYTHING WRONG WAS FIXED. IT ALSO GETS VERY POOR GAS MILEAGE. THE STEERING ALSO DOESN'T FEEL QUITE RIGHT, CAN'T REALLY EXPLAIN THAT VERY WELL, OTHER THAN IT'S NO QUITE RIGHT. ALSO, FOR SOME REASON THE BATTERY WOULDN'T START THE CAR ONE DAY AND WE CHECKED THE BATTERY AND THE CELLS WERE DRY.
NHTSA complaint #11396567 — an unverified report by a vehicle owner.
at 208,000 milesSalesville, AR
ELECTRICAL SYSTEM
THE ECU ITSELF IS NOT WORKING, WHICH THEY ARE SUPPOSED TO NEVER STOP WORKING. WELL OURS STOPPED WORKING AND THE LICENSED MECHANIC WILL NOT WORK ON IT IF IT IS RECALLED. WE ARE LITERALLY WAITING ON TOYOTA TO FIX OUR CAR. THEY HAVE NOT DONE SO. THE HOLE ECU NOT JUST PART OF IT.
NHTSA complaint #11233048 — an unverified report by a vehicle owner.
at 284,000 milesMoreno Valley, CA
AIR BAGS
AIR BAG DASHBOARD LIGHT OCCASIONALLY FLICKERS AND BEGINS TO GLOW FOR A FEW SECONDS. SEEMS TO OCCUR MORE FREQUENTLY IN WET WEATHER. MY STEERING WHEEL WILL LOCK WHEN I TURN LEFT OR RIGHT WHILE DRIVING. REVERSED BACKWARDS A LITTLE BIT AND WIGGLED THE STEERING WHEEL, IT WOULDN'T BUDGE THEN I WENT FORWARD AND WIGGLED AND IT FINALLY LOOSENED. THIS HAS HAPPENED 4 TIMES AND USUALLY IN WET WEATHER. MY CAR IS LISTED IN THE AIR BAG RECALL OF 2015; HOWEVER, I HAVE NOT BEEN NOTIFIED OF WHAT TO DO NEXT AND IT HAS NOW BEEN MORE THAN 3 YEARS SINCE FIRST NOTIFICATION.
NHTSA complaint #11187211 — an unverified report by a vehicle owner.
at 284,000 milesMoreno Valley, CA
STEERING
AIR BAG DASHBOARD LIGHT OCCASIONALLY FLICKERS AND BEGINS TO GLOW FOR A FEW SECONDS. SEEMS TO OCCUR MORE FREQUENTLY IN WET WEATHER. MY STEERING WHEEL WILL LOCK WHEN I TURN LEFT OR RIGHT WHILE DRIVING. REVERSED BACKWARDS A LITTLE BIT AND WIGGLED THE STEERING WHEEL, IT WOULDN'T BUDGE THEN I WENT FORWARD AND WIGGLED AND IT FINALLY LOOSENED. THIS HAS HAPPENED 4 TIMES AND USUALLY IN WET WEATHER. MY CAR IS LISTED IN THE AIR BAG RECALL OF 2015; HOWEVER, I HAVE NOT BEEN NOTIFIED OF WHAT TO DO NEXT AND IT HAS NOW BEEN MORE THAN 3 YEARS SINCE FIRST NOTIFICATION.
NHTSA complaint #11187211 — an unverified report by a vehicle owner.
at 110,000 milesPalm Coast, FL
AIR BAGS
(1) AIR BAG DASHBOARD LIGHT OCCASIONALLY FLICKERS AND BEGINS TO GLOW FOR A FEW SECONDS THIS SEEMS TO OCCUR MORE FREQUENTLY IN WET WEATHER.. (2) WHEN MOVING AND MAKING A RIGHT TURN, THE DOOR LOCKS CLICK OPEN AND THE INTERIOR LIGHT GOES ON FOR A FEW SECONDS, THIS HAPPENS DAILY.
NHTSA complaint #11163851 — an unverified report by a vehicle owner.
at 110,000 milesPalm Coast, FL
ELECTRICAL SYSTEM
(1) AIR BAG DASHBOARD LIGHT OCCASIONALLY FLICKERS AND BEGINS TO GLOW FOR A FEW SECONDS THIS SEEMS TO OCCUR MORE FREQUENTLY IN WET WEATHER.. (2) WHEN MOVING AND MAKING A RIGHT TURN, THE DOOR LOCKS CLICK OPEN AND THE INTERIOR LIGHT GOES ON FOR A FEW SECONDS, THIS HAPPENS DAILY.
NHTSA complaint #11163851 — an unverified report by a vehicle owner.
at 140,822 milesKennewick, WA
STEERING
MY STEERING WHEEL WILL LOCK WHEN I TURN LEFT OR RIGHT WHILE DRIVING ..THIS MORNING I WAS JUST STARTING MY CAR AND WAS TURNING LEFT AND MY STEERING WHEEL LOCKED AND I WENT UP THE SIDEWALK AND ALMOST HIT THE FENCE AND I COULDN'T MOVE IT I REVERSED BACKWARDS A LITTLE BIT AND WIGGLE THE STEERING WHEEL AND IT WOULDN'T BUDGE THEN I WENT FORWARD AND WIGGLED AND IT FINALLY LOOSENED. THIS HAS HAPPENED 4 TIMES NOW USUALLY IN THE MORNING. AND MY MILEAGE IS 140,822
NHTSA complaint #11124569 — an unverified report by a vehicle owner.
at 122,000 milesOrange, MA
AIR BAGS
TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT EXTRA STRENGTH WAS NEEDED TO STEER THE VEHICLE AND THE FAILURE OCCURRED PERIODICALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000.
NHTSA complaint #11118539 — an unverified report by a vehicle owner.
at 122,000 milesOrange, MA
STEERING
TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT EXTRA STRENGTH WAS NEEDED TO STEER THE VEHICLE AND THE FAILURE OCCURRED PERIODICALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000.
NHTSA complaint #11118539 — an unverified report by a vehicle owner.
Washington, DC
AIR BAGS
TAKATA RECALL
NHTSA complaint #11076166 — an unverified report by a vehicle owner.
Harrisburg, PA
AIR BAGS
#15V043 THE AIRBAG INDICATOR LIGHT BLINKING, NEVER STOPS, WHETHER DRIVING OR PARKED. I PURCHASED THIS CAR USED, IN MARYLAND, WHERE IT PASSED THEIR INSPECTION AND WILL PASS MY INSPECTION IN PENNSYLVANIA, BUT DOES CONCERN ME. I SOLD MY 1999 TOYOTA AVALON XL TO MY GRANDDAUGHTER AND NEVER HAD THIS PROBLEM. ACCORDING TO THE CAR FAX THIS VEHICLE NEVER GOT A RECALL, BUT GOT THE RECALL # FROM THE INTERNET. SEEMS THIS IS A PROBLEM THAT THE TOYOTA AVALON HAS, ALONG WITH MANY OTHER VEHICLES.
NHTSA complaint #11051007 — an unverified report by a vehicle owner.
at 61,000 milesEugene, OR
AIR BAGS
I RECEIVED NOTICE FOR THIS RECALL IN 2015. NHTSA RECALL NUMBER: 15V043 RECALL DATE: JANUARY 27, 2015 MANUFACTURER RECALL NUMBER: ESG NOTHING HAS BEEN DONE IN 2.5 YEARS.
NHTSA complaint #11012539 — an unverified report by a vehicle owner.
at 72,000 milesPhiladelphia, PACrash
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2004 TOYOTA AVALON. WHILE THE VEHICLE WAS STATIONARY AND BEING SHIFTED INTO PARK, THE CONTACT DEPRESSED THE BRAKE PEDAL. THE CONTACT HEARD THE ENGINE REV AND THE VEHICLE ACCELERATED INDEPENDENTLY, CAUSING THE CONTACT TO CRASH INTO A FENCE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE AND THE CONTACT'S INSURANCE COMPANY CONFIRMED THAT THE VEHICLE WAS DESTROYED. THE CONTACT SPOKE WITH SLOANE TOYOTA OF GLENSIDE (503 N EASTON RD, GLENSIDE, PA 19038) WHO DOCUMENTED THE INCIDENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
NHTSA complaint #11012254 — an unverified report by a vehicle owner.
at 61,700 milesApple Valley, CA
UNKNOWN OR OTHER
MY CAR KEYS CAN BE REMOVED WITHOUT PUTTING THE CAR IN P.THE CAR WAS STATIONARY IN A PARKING SPACE AND ROLLED BACK.
NHTSA complaint #11010817 — an unverified report by a vehicle owner.
Beloit, WI
AIR BAGS
HAVE BEEN CALLING DEALERSHIP SINCE MARCH 31ST, 2015. THEY TOLD ME ON THREE DIFFERENT OCCASIONS THAT THEY DID NOT HAVE PARTS, I WAS ON A LIST. GAVE UP ON CONTACTING THEM.THEIR DEALERSHIP IS LOCATED IN JANESVILLE, WISCONSIN. HOW LONG DO I HAVE TO WAIT? THEIR PHONE NUMBER IS 608-754-7754. THE NOTICE SAID IT WAS URGENT, HOW URGENT CAN IT BE IF IT STILL IS NOT FIXED???
NHTSA complaint #10969944 — an unverified report by a vehicle owner.
Beloit, WI
ELECTRONIC STABILITY CONTROL (ESC)
HAVE BEEN CALLING DEALERSHIP SINCE MARCH 31ST, 2015. THEY TOLD ME ON THREE DIFFERENT OCCASIONS THAT THEY DID NOT HAVE PARTS, I WAS ON A LIST. GAVE UP ON CONTACTING THEM.THEIR DEALERSHIP IS LOCATED IN JANESVILLE, WISCONSIN. HOW LONG DO I HAVE TO WAIT? THEIR PHONE NUMBER IS 608-754-7754. THE NOTICE SAID IT WAS URGENT, HOW URGENT CAN IT BE IF IT STILL IS NOT FIXED???
NHTSA complaint #10969944 — an unverified report by a vehicle owner.
at 118,721 milesMarriottsville, MD
AIR BAGS
NHTSA RECALL 15V-043 (1-27-15). ON 7/16 I RECEIVED AN URGENT SAFETY RECALL NOTICE VIA MAIL. RUSSEL TOYOTA 410-788-8400 SAID THEY WOULD CALL WHEN THE PART COMES IN. ON 12/6/16 I CALL MR. ALLEN, SERVICE MANAGER WHO SAID THE PART WAS ON BACK ORDER AND THEY WOULD CALL ME IN 2-3 MONTHS. ONE QUESTION: WHY IS TOYOTA ALLOWED TO MAKE ME DRIVE MY CAR WITH THIS UNSAFE CONDITION FOR MORE THAN 2 YEARS BEFORE THEY THINK ABOUT OBTAINING THE PARTS NECESSARY TO COMPLETE THE REPAIRS?
NHTSA complaint #10930129 — an unverified report by a vehicle owner.
at 70,000 milesHouston, TX
AIR BAGS
TOOK CAR TO DON MCGILL 3TIMES ,TOOK IT TO JOE MYERS TODAY AND THE SRS LIGHT IS STILL ON ,THEY SAY THEY COMPLETED THE RECALL ,BUT I NEED A DR SIDE AIR BAG IT HAS A DTC B0116 I'M GOING TO CHECK CONNECTIONS . IT'S MY MOMS CAR AND I WANT TO BE SURE IT'S WORKING.AND SAFE NO SHRAPMETAL.
NHTSA complaint #10904483 — an unverified report by a vehicle owner.
at 98,444 milesRoswell, GACrash2 injured
AIR BAGS
NO AIRBAGS DEPLOYED IN MY 2004 AVALON XLS WHEN A DRIVER STATED SHE DID NOT SEE ME/MY CAR AND TURNED LEFT IN FRONT OF ME LEAVING ME 2 SECONDS TO BRAKE.THIS WAS ON A CITYN STREET AND SHE WAS TURNING FROM STOPPED POSITION INTO PRIVATE COMMERCIAL PARKING LOT. I WAS DRIVING IN LANE CLOSEST TO HER CAR TO REACH LIGHT ANOTHER 500 FEET AHEAD SO I COULD TURN SOUTH WHEN I GOT TO IT. MY CAR WAS TRAVELING 30-35MPH(5-10MPH UNDER POSTED SPEED LIMIT).I HAD JUST ENTERED THE ROADWAY 400 FT BEFORE HER TURN FROM 0MPH TO MAYBE 3MPH? IN FRONT OF ME. MY CAR HIT HERS ON BAR BETWEEN THE FRONT AND BACK PASSENGER DOORS. IT CAUSED HER CAR TO RISE UP-I SAW THE UNDERCARRIAGE OF HER CAR; IT THEN ROLLED COMPLETELY OVER ONTO ITS ROOF OUT OF MY SIGHT. ALL WITNESS DESCRIPTIONS OF THE INCIDENT AND MY OWN DESCRIPTION OF WHAT HAPPENED WERE EXACTLY THE SAME. SHE WAS FOUND AT FAULT AND WE BOTH WERE TRANSPORTED ON BACKBOARDS WITH C COLLARS TO CLOSEST HOSPITAL. I HAVE INJURED SPINE(CERVICAL, THORACIC, LUMBAR), BILATERAL INJURIES TO SHOULDERS, ELBOWS, WRISTS, HANDS, FINGERS, KNEES, FEMORAL BALL AND SOCKET JOINTS, MIGRAINES, INABILITY TO GET FULL NIGHT'S REST, MEMORY LOSS-SEARCH FOR WORDS & JUST PLAIN DON;T REMEMBER THINGS I MAY HAVE DONE-WHAT I HAD FOR BREAKFAST OR IF I EVEN ATE BREAKFAST; WHAT SOMEONE HAS TOLD ME; WHAT HAPPENED ON A TV SHOW OR MOVIE; EXPERIENCING FRUSTRATION, ANXIETY, FEAR OF DYING IN A CAR WRECK-PARAMEDIC TOLD ME IF I HAD NOT BEEN IN THE SIZE CAR I WAS IN THAT I WOULD HAVE BEEN A PILE OF BROKEN BONES OR DEAD; THE AT-FAULT DRIVER WAS ALSO TAKEN TO HOSPITAL THE SAME WAY I WAS; HER AIRBAGS DID NOT DEPOLY EITHER; IMPACTED HER CAR, A 1998 TOYOTA AVALON. ANY PLAUSIBLE EXPLANATION OF WHY AIRBAGS DID NOT DEPLOY IN EITHER OF OUR CARS?
NHTSA complaint #10899035 — an unverified report by a vehicle owner.
