FaultScore

FaultScore report

2016 Toyota Avalon problems

Owners have filed 33 complaints about the 2016 Toyota Avalon with NHTSA between 2016 and 2025. The largest single group is the other & unspecified. Across this model's run it ranks 17 of 28 worst.

C

FaultScore 56/100

Higher is worse. Measured against the other years of the Toyota Avalon.

How this is worked out

The numbers

33

Complaints

6

Crashes reported

2

Fires reported

6

Injuries reported

29,000 mi

Median mileage at failure

Half of reported failures happened before this

60%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

NHTSA overall crash rating

From the agency's own crash tests

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 11 vs 50 Severity 100 vs 50 Early failure 100 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 11
Against the median year of the Toyota Avalon. 50 means typical for this model; 100 means roughly double.
Severity — 100
42.4% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100
60% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2016 compares with every other Toyota Avalon

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2016 Toyota Avalon

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Other & Unspecified 5 15.2%

Median failure at 71,966 miles

Airbags 4 12.1%

1 crashes, 0 fires · median 43,142 mi

Engine & Cooling 4 12.1%

0 crashes, 1 fires · median 12,000 mi

Driver Assist & Collision Avoidance 3 9.1%
Windows, Mirrors & Wipers 3 9.1%

Median failure at 15,000 miles

Body & Structure 3 9.1%

1 crashes, 0 fires · median 15,000 mi

Electrical System 3 9.1%

1 crashes, 1 fires · median 22,000 mi

Acceleration & Cruise Control 2 6.1%

1 crashes, 0 fires · median 63,000 mi

Brakes 2 6.1%

1 crashes, 0 fires · median 36,000 mi

Transmission & Drivetrain 2 6.1%

Median failure at 71,500 miles

Seat Belts 1 3.0%

1 crashes, 0 fires · median 55,284 mi

Tires 1 3.0%

Median failure at 84,575 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 2 8.0%
1,000 – 9,999 miles 2 8.0%
10,000 – 24,999 miles 8 32.0%
25,000 – 49,999 miles 4 16.0%
50,000 – 74,999 miles 4 16.0%
75,000 – 99,999 miles 2 8.0%
100,000 – 149,999 miles 3 12.0%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

Frontal crash test of a 2016 Toyota Avalon 4 DR FWD

Frontal crash test

Side barrier crash test of a 2016 Toyota Avalon 4 DR FWD

Side barrier crash test

Side pole crash test of a 2016 Toyota Avalon 4 DR FWD

Side pole crash test

Photographs taken by NHTSA during its own New Car Assessment Program crash tests of this model year. Public domain.
Configuration Overall Front Side Rollover
2016 Toyota Avalon 4 DR FWD
10.7% risk

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Feb 2016 peak 4 Oct 2025

NHTSA investigations into the 2016 Toyota Avalon

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

EA19001 Opened 19 Apr 2019 Closed 19 Sep 2024 AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

Electrical overstress

The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.  During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW.  The ECU receives signals from crash sensors mount...

Recalls on the 2016 Toyota Avalon

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

20V024000

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.

Risk: In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.

16V906000

AIR BAGS:KNEE BOLSTER

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Avalon, and 2017 Camry vehicles manufactured August 3, 2016, to September 12, 2016. The front passenger knee air bag module may have been attached to the lower instrument panel with incorrect fasteners.

Risk: If the air bag was installed with incorrect fasteners, the fasteners may become loose over time, affecting the air bag deployment and increasing the risk of injury.

16V215000

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Avalon and Camry vehicles manufactured November 30, 2015 to March 4, 2016. The occupant classification system (OCS) that activates or deactivates the front passenger seat air bag system may have been improperly calibrated. As a result, the front passenger air bag and the front passenger knee air bag may not deploy as intended in certain crash scenarios. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Risk: Air bags that do not deploy as intended during a crash increase the risk of injury.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2021723 55,683 units in Canada

Electrical

Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: This recall only affects the following block heater/cord part numbers: C014003034 PK5A408J09 PU14000904 C014003151 PK5A408J13 PU14000905 C014000885 PK5A489J11 PU14000907 C014000888 PK5A489J22 PU14000909 C014000907 PK5A410H00 PU14000911 C014100904 PU14000900 PU14000913 C014100907 PU14000901 PU14003571 C014100911 PU14000902 PK5A489J14 PK5A408J05 PU14000903 Safety Risk: Engine block heater wiring that overheats or melts could create the risk of a fire. Corrective Actions: Toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.

Recall 2020013 407,318 units in Canada

Airbag

Issue: On certain vehicles, the circuits within the airbag control module could be damaged in a crash. This could cause the airbags and seat belt pretensioners to not deploy in certain crashes. Safety Risk: Airbags or seat belts that do not work properly in a crash could create an increased risk of injury. Corrective Actions: Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to install an electrical noise filter to prevent damage to the airbag control module.

Recall 2017363 39,189 units in Canada

Electrical

On certain vehicles, the electrical power cords of some dealer installed block heaters may have been improperly manufactured, causing the wires to contact each other, resulting in a short circuit. A short circuit could lead to a fire which would increase the risk of injury and/or damage to property. Correction: For vehicles where the subject block heater was approved for installation, the dealer will replace the block heater assembly with a new one of an improved design. For vehicles where the subject block heater was not approved for installation, dealers will remove the block heater assembly. In the interim, until the remedy can be performed, dealers will cut the plug end from the block heater cord to disable the block heater's operation.

Recall 2016160 1,205 units in Canada

Airbag

Certain vehicles may not comply with the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 208 - Occupant Protection in Frontal Impacts. The front passenger seat's occupant classification system (OCS) may not have been calibrated properly during the manufacturing process. This could result in the non-deployment of the front passenger air bag and the front passenger knee airbag, which would increase the risk of injury to the seat occupant in a crash where airbag deployment is warranted. Correction: Dealers will re-calibrate the occupant classification system.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 55,284 miles Auburn, MA Crash 1 injured

SEAT BELTS

TRAVEL ON THE STREET AND MAY HIT AN OBJECT (COULD BE AN EMPTY TRASH CONTAINER. VEHICLE LEFT THE TRAVEL LANE, GOING UP ON THE SIDEWALK, STUCK 2 GARBAGE CANS AND THROUGH THE NUMEROUS BUSHES.

NHTSA complaint #11362196 — an unverified report by a vehicle owner.

at 55,284 miles Auburn, MA Crash 1 injured

AIR BAGS

TRAVEL ON THE STREET AND MAY HIT AN OBJECT (COULD BE AN EMPTY TRASH CONTAINER. VEHICLE LEFT THE TRAVEL LANE, GOING UP ON THE SIDEWALK, STUCK 2 GARBAGE CANS AND THROUGH THE NUMEROUS BUSHES.

NHTSA complaint #11362196 — an unverified report by a vehicle owner.

at 55,284 miles Auburn, MA Crash 1 injured

ELECTRICAL SYSTEM

TRAVEL ON THE STREET AND MAY HIT AN OBJECT (COULD BE AN EMPTY TRASH CONTAINER. VEHICLE LEFT THE TRAVEL LANE, GOING UP ON THE SIDEWALK, STUCK 2 GARBAGE CANS AND THROUGH THE NUMEROUS BUSHES.

NHTSA complaint #11362196 — an unverified report by a vehicle owner.

at 12,000 miles Glen Allen, VA Crash 1 injured

VEHICLE SPEED CONTROL

ON OCTOBER 1, 2018, AT 8:25 A.M.I WAS PULLING INTO A PARKING SPACE AT WORK IN MY 2016 AVALON (12,141 MILES). I WAS 'RIDING THE BRAKE' TO PULL ALL THE WAY INTO THE PARKING SPACE. THE CAR TOOK OFF INTO LANDSCAPE, CROSSED A ROAD AND WENT DOWN A HILL. I HIT THE PARKING LOT AND WAS KNOCKED TO MY SIDE. THE CAR WENT BACK UP THE HILL AND CROSSED THE ROAD AGAIN, WENT THROUGH MORE LANDSCAPE, BUSHES, ETC. BACK INTO THE ROAD AGAIN AND STOPPED.THERE WAS OVER 11,000 DAMAGE TO MY CAR AND I HURT MY BACK AND NECK. TOYOTA EXAMINED THE BLACK BOX AND SAID THE GAS PEDAL WAS BEING STRONGLY DEPRESSED WITH NO BRAKING. THAT IS IMPOSSIBLE BECAUSE AFTER I HIT THE PARKING LOT AFTER COMING DOWN THE EMBANKMENT, MY FOOT FLEW OFF THE BRAKE AND WAS ON NOTHING AS I WAS ALL THE WAY ON MY RIGHT SIDE. 2ND INCIDENT YESTERDAY, ON 03/16/19, I WAS PULLING INTO A GAS STATION AND WAS ALMOST STOPPED AFTER TAPPING THE BRAKE TO GET PULLED UP TO WHERE I WAS TO STOP AND THE EXACT SAME THING HAPPENED AS MY FOOT WAS ON THE BRAKE, THE CAR TOOK OFF TOWARDS THE GAS PUMP. I WAS PRESSING THE BRAKE AS HARD AS I COULD AND WAS TRYING TO GRAB THE GEAR SHIFT TO PUT INTO PARK. I ONLY WENT ABOUT 20-30 FEET BEFORE THE CAR STOPPED MISSING THE GAS PUMP BY ONLY ABOUT 1 AND 1/2 FEET. I CAN'T SAY FOR SURE IF THE BRAKES STOPPED THE CAR OR IF I WAS ABLE TO GET IT INTO PARK. I HAD THE CAR TOWED TO MY HOME AND WILL NEVER DRIVE THIS CAR AGAIN. I AM NOT SURE WHAT I AM GOING TO DO BECAUSE THE CAR IS FAR FROM PAID FOR AND I KNOW TOYOTA WILL BE OF NO HELP. I KNOW FOR SURE THAT EVENTUALLY SOMEONE IS GOING TO BE KILLED AS I TRULY BELIEVE THIS IS NOT JUST HAPPENING TO ME. AFTER THE FIRST INCIDENT, I SENT A CERTIFIED LETTER TO THE PRESIDENT OF TOYOTA AND THEIR LEGAL DEPARTMENT AND THEIR REPLY WAS TOYOTA WAS NOT AT FAULT.

NHTSA complaint #11187352 — an unverified report by a vehicle owner.

at 12,000 miles Glen Allen, VA Crash 1 injured

STRUCTURE:BODY

ON OCTOBER 1, 2018, AT 8:25 A.M.I WAS PULLING INTO A PARKING SPACE AT WORK IN MY 2016 AVALON (12,141 MILES). I WAS 'RIDING THE BRAKE' TO PULL ALL THE WAY INTO THE PARKING SPACE. THE CAR TOOK OFF INTO LANDSCAPE, CROSSED A ROAD AND WENT DOWN A HILL. I HIT THE PARKING LOT AND WAS KNOCKED TO MY SIDE. THE CAR WENT BACK UP THE HILL AND CROSSED THE ROAD AGAIN, WENT THROUGH MORE LANDSCAPE, BUSHES, ETC. BACK INTO THE ROAD AGAIN AND STOPPED.THERE WAS OVER 11,000 DAMAGE TO MY CAR AND I HURT MY BACK AND NECK. TOYOTA EXAMINED THE BLACK BOX AND SAID THE GAS PEDAL WAS BEING STRONGLY DEPRESSED WITH NO BRAKING. THAT IS IMPOSSIBLE BECAUSE AFTER I HIT THE PARKING LOT AFTER COMING DOWN THE EMBANKMENT, MY FOOT FLEW OFF THE BRAKE AND WAS ON NOTHING AS I WAS ALL THE WAY ON MY RIGHT SIDE. 2ND INCIDENT YESTERDAY, ON 03/16/19, I WAS PULLING INTO A GAS STATION AND WAS ALMOST STOPPED AFTER TAPPING THE BRAKE TO GET PULLED UP TO WHERE I WAS TO STOP AND THE EXACT SAME THING HAPPENED AS MY FOOT WAS ON THE BRAKE, THE CAR TOOK OFF TOWARDS THE GAS PUMP. I WAS PRESSING THE BRAKE AS HARD AS I COULD AND WAS TRYING TO GRAB THE GEAR SHIFT TO PUT INTO PARK. I ONLY WENT ABOUT 20-30 FEET BEFORE THE CAR STOPPED MISSING THE GAS PUMP BY ONLY ABOUT 1 AND 1/2 FEET. I CAN'T SAY FOR SURE IF THE BRAKES STOPPED THE CAR OR IF I WAS ABLE TO GET IT INTO PARK. I HAD THE CAR TOWED TO MY HOME AND WILL NEVER DRIVE THIS CAR AGAIN. I AM NOT SURE WHAT I AM GOING TO DO BECAUSE THE CAR IS FAR FROM PAID FOR AND I KNOW TOYOTA WILL BE OF NO HELP. I KNOW FOR SURE THAT EVENTUALLY SOMEONE IS GOING TO BE KILLED AS I TRULY BELIEVE THIS IS NOT JUST HAPPENING TO ME. AFTER THE FIRST INCIDENT, I SENT A CERTIFIED LETTER TO THE PRESIDENT OF TOYOTA AND THEIR LEGAL DEPARTMENT AND THEIR REPLY WAS TOYOTA WAS NOT AT FAULT.

NHTSA complaint #11187352 — an unverified report by a vehicle owner.

at 12,000 miles Glen Allen, VA Crash 1 injured

SERVICE BRAKES

ON OCTOBER 1, 2018, AT 8:25 A.M.I WAS PULLING INTO A PARKING SPACE AT WORK IN MY 2016 AVALON (12,141 MILES). I WAS 'RIDING THE BRAKE' TO PULL ALL THE WAY INTO THE PARKING SPACE. THE CAR TOOK OFF INTO LANDSCAPE, CROSSED A ROAD AND WENT DOWN A HILL. I HIT THE PARKING LOT AND WAS KNOCKED TO MY SIDE. THE CAR WENT BACK UP THE HILL AND CROSSED THE ROAD AGAIN, WENT THROUGH MORE LANDSCAPE, BUSHES, ETC. BACK INTO THE ROAD AGAIN AND STOPPED.THERE WAS OVER 11,000 DAMAGE TO MY CAR AND I HURT MY BACK AND NECK. TOYOTA EXAMINED THE BLACK BOX AND SAID THE GAS PEDAL WAS BEING STRONGLY DEPRESSED WITH NO BRAKING. THAT IS IMPOSSIBLE BECAUSE AFTER I HIT THE PARKING LOT AFTER COMING DOWN THE EMBANKMENT, MY FOOT FLEW OFF THE BRAKE AND WAS ON NOTHING AS I WAS ALL THE WAY ON MY RIGHT SIDE. 2ND INCIDENT YESTERDAY, ON 03/16/19, I WAS PULLING INTO A GAS STATION AND WAS ALMOST STOPPED AFTER TAPPING THE BRAKE TO GET PULLED UP TO WHERE I WAS TO STOP AND THE EXACT SAME THING HAPPENED AS MY FOOT WAS ON THE BRAKE, THE CAR TOOK OFF TOWARDS THE GAS PUMP. I WAS PRESSING THE BRAKE AS HARD AS I COULD AND WAS TRYING TO GRAB THE GEAR SHIFT TO PUT INTO PARK. I ONLY WENT ABOUT 20-30 FEET BEFORE THE CAR STOPPED MISSING THE GAS PUMP BY ONLY ABOUT 1 AND 1/2 FEET. I CAN'T SAY FOR SURE IF THE BRAKES STOPPED THE CAR OR IF I WAS ABLE TO GET IT INTO PARK. I HAD THE CAR TOWED TO MY HOME AND WILL NEVER DRIVE THIS CAR AGAIN. I AM NOT SURE WHAT I AM GOING TO DO BECAUSE THE CAR IS FAR FROM PAID FOR AND I KNOW TOYOTA WILL BE OF NO HELP. I KNOW FOR SURE THAT EVENTUALLY SOMEONE IS GOING TO BE KILLED AS I TRULY BELIEVE THIS IS NOT JUST HAPPENING TO ME. AFTER THE FIRST INCIDENT, I SENT A CERTIFIED LETTER TO THE PRESIDENT OF TOYOTA AND THEIR LEGAL DEPARTMENT AND THEIR REPLY WAS TOYOTA WAS NOT AT FAULT.

NHTSA complaint #11187352 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 95,500 miles Auburn, WA

VISIBILITY:SUN/MOON ROOF ASSEMBLY

The contact owns a 2016 Toyota Avalon. The contact stated that while driving approximately 70 MPH, the sunroof glass shattered. The contact stated that there was no glass inside the vehicle because the sunroof shade was in the closed position. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,500.

NHTSA complaint #11691211 — an unverified report by a vehicle owner.

Tacoma, WA

UNKNOWN OR OTHER

The manufacturer is no longer producing OEM windshield that comply with the a DAS features which are now in operable because my windshield will not calibrate after replacement because there is not an OEM windshield available. I have contacted Toyota. I have also searched everywhere in the states for an OEM windshield Toyota has tried to calibrate the replacement which is aftermarket, as well as the Auto Glass installer to no avail. Toyota is no longer manufacturing the OEM windshield which is needed for the safety features to function properly. The car should be recalled for a manufacturer defect.

NHTSA complaint #11576871 — an unverified report by a vehicle owner.

Tacoma, WA

LANE DEPARTURE: BLIND SPOT DETECTION

The manufacturer is no longer producing OEM windshield that comply with the a DAS features which are now in operable because my windshield will not calibrate after replacement because there is not an OEM windshield available. I have contacted Toyota. I have also searched everywhere in the states for an OEM windshield Toyota has tried to calibrate the replacement which is aftermarket, as well as the Auto Glass installer to no avail. Toyota is no longer manufacturing the OEM windshield which is needed for the safety features to function properly. The car should be recalled for a manufacturer defect.

NHTSA complaint #11576871 — an unverified report by a vehicle owner.

Tacoma, WA

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The manufacturer is no longer producing OEM windshield that comply with the a DAS features which are now in operable because my windshield will not calibrate after replacement because there is not an OEM windshield available. I have contacted Toyota. I have also searched everywhere in the states for an OEM windshield Toyota has tried to calibrate the replacement which is aftermarket, as well as the Auto Glass installer to no avail. Toyota is no longer manufacturing the OEM windshield which is needed for the safety features to function properly. The car should be recalled for a manufacturer defect.

NHTSA complaint #11576871 — an unverified report by a vehicle owner.

at 84,575 miles Gulf Breeze, FL

TIRES

The contact owns a 2016 Toyota Avalon equipped with Cooper Tires, Tire Line: CS5 Ultra Touring, Tire Size: 215/55/R17, DOT Number: U93R1CU1820. The contact stated that while driving at various speeds, the front end of the vehicle was shaking abnormally without warning. The contact took the vehicle to a tire shop and was informed that the tread on the driver’s and passenger’s side tires were separating. The contact's husband drove the vehicle to the original tire shop where the tires were purchased and was offered a store credit for the replacement tires. The manufacturer was not made aware of the failure. The tire was a replacement tire. The tire failure mileage was approximately 6,000, and the vehicle failure mileage was 84,575.

NHTSA complaint #11520951 — an unverified report by a vehicle owner.

at 60,000 miles Ypsilanti, MI

SERVICE BRAKES

The contact owns a 2016 Toyota Avalon. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop immediately and made an abnormal sound. Additionally, the center console was extremely hot, and the driver's side seat electric panel cover had detached. The contact inspected the driver's side seat and noticed there was rust on the seat. The vehicle was taken to the dealer where the brake pads were cleaned; however, the mechanic was unable to duplicate the failure for the center console. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

NHTSA complaint #11506672 — an unverified report by a vehicle owner.

Fredericksburg, VA

LANE DEPARTURE: BLIND SPOT DETECTION

Clear

NHTSA complaint #11499774 — an unverified report by a vehicle owner.

at 55,284 miles Auburn, MA Crash 1 injured

SEAT BELTS

TRAVEL ON THE STREET AND MAY HIT AN OBJECT (COULD BE AN EMPTY TRASH CONTAINER. VEHICLE LEFT THE TRAVEL LANE, GOING UP ON THE SIDEWALK, STUCK 2 GARBAGE CANS AND THROUGH THE NUMEROUS BUSHES.

NHTSA complaint #11362196 — an unverified report by a vehicle owner.

at 55,284 miles Auburn, MA Crash 1 injured

AIR BAGS

TRAVEL ON THE STREET AND MAY HIT AN OBJECT (COULD BE AN EMPTY TRASH CONTAINER. VEHICLE LEFT THE TRAVEL LANE, GOING UP ON THE SIDEWALK, STUCK 2 GARBAGE CANS AND THROUGH THE NUMEROUS BUSHES.

NHTSA complaint #11362196 — an unverified report by a vehicle owner.

at 55,284 miles Auburn, MA Crash 1 injured

ELECTRICAL SYSTEM

TRAVEL ON THE STREET AND MAY HIT AN OBJECT (COULD BE AN EMPTY TRASH CONTAINER. VEHICLE LEFT THE TRAVEL LANE, GOING UP ON THE SIDEWALK, STUCK 2 GARBAGE CANS AND THROUGH THE NUMEROUS BUSHES.

NHTSA complaint #11362196 — an unverified report by a vehicle owner.

at 110,932 miles Chesapeake, VA

UNKNOWN OR OTHER

THERE ARE TWO PIECES OF ACCORDIAN SHAPED TRIM THAT CONTINUALLY FALL FROM INSIDE THE SUNROOF. I HAVE HAD THE DEALERSHIP REINSTALL THEM - AND THEY CHARGED ME. HOWEVER, THEY CONTINUED TO FALL FROM THE SUNROOF AND THEY ARE NOW STORED IN THE TRUNK. POOR DESIGN. PLUS, NOT TOO SAFE HAVING THIS RUBBER PART FALL ONTO YOUR HEAD WHILE DRIVING DOWN THE ROAD. THE ADHESIVE ON THE PART MAY NOT KEEP THE PART IN ITS PROPER PLACE, BUT THE ADHESIVE DOES DO A GOOD JOB STICKING TO MY HAIR.

NHTSA complaint #11326966 — an unverified report by a vehicle owner.

Cape Coral, FL

AIR BAGS

RECALL OF 1/2020 STILL HAS NO REMEDY FROM MANUFACTURER AND NO ANTICIPATED DATE OF REMEDY AVAILABILITY (NHTSA RECALL NUMBER 20V024).

NHTSA complaint #11322736 — an unverified report by a vehicle owner.

Marietta, GA

UNKNOWN OR OTHER

MY CAR HAS AN SOS SYSTEM THAT NOTIFIES TOYOTA OR THEIR CONTRACTOR IF THE CAR HAS BEEN IN AN ACCIDENT, SUMMONS LAW ENFORCEMENT, TOW TRUCK, ETC. I DO NOT KNOW WHAT OTHER SAFETY ISSUES ARE WRAPPED INTO IT. IT HAS A RED WARNING LIGHT THAT GOES ON WHEN IT STOPS WORKING. IT HAS BEEN INTO MY LOCAL DEALER THREE TIMES TO BE REPAIRED AND EACH "REPAIR" HAS FAILED IMMEDIATELY UPON ME PICKING IT UP AGAIN. TODAY, AFTER THE DEALER WORKED ON IT, THE DECIDED THAT THE "CELL SYSTEM" THAT IS BUILT INTO THE CAR AND IS UNDER THE PASSENGER SEAT NEEDS TO BE REPLACED AND WILL COST $2200.00. I DON'T KNOW WHAT OTHER "SAFETY SYSTEMS" ARE RELIANT ON THIS DYSFUNCTIONAL SAFETY BUT I WOULD LIKE FOR NHTSA TO KNOW ABOUT THIS AND LET ME KNOW IF IT IS A HAZARD FOR ME AND OTHERS. THE RED LIGHT STAYS ON WHENEVER THE CAR IS OPERATED.

NHTSA complaint #11297466 — an unverified report by a vehicle owner.

at 4,000 miles Walla Walla, WA

ENGINE

ENGINE HESITATES FOR A FEW SECONDS WHEN STARTING FROM A STOP OR A SLOW SPEED IN CITY TRAFFIC. THE DEALER SAID IT WAS A COMPUTER LEARNING PROCESS AND IT SHOULD GO AWAY. PROBLEMS HAS BEEN AROUND SINCE NEW IN 2016.

NHTSA complaint #11276855 — an unverified report by a vehicle owner.

at 44,000 miles Madison, MS

STRUCTURE:BODY

THE MOON ROOF GLASS EXPLODED WHILE DRIVING DOWN THE HIGHWAY WITH ALL WINDOWS SHUT.

NHTSA complaint #11192924 — an unverified report by a vehicle owner.

at 12,000 miles Glen Allen, VA Crash 1 injured

VEHICLE SPEED CONTROL

ON OCTOBER 1, 2018, AT 8:25 A.M.I WAS PULLING INTO A PARKING SPACE AT WORK IN MY 2016 AVALON (12,141 MILES). I WAS 'RIDING THE BRAKE' TO PULL ALL THE WAY INTO THE PARKING SPACE. THE CAR TOOK OFF INTO LANDSCAPE, CROSSED A ROAD AND WENT DOWN A HILL. I HIT THE PARKING LOT AND WAS KNOCKED TO MY SIDE. THE CAR WENT BACK UP THE HILL AND CROSSED THE ROAD AGAIN, WENT THROUGH MORE LANDSCAPE, BUSHES, ETC. BACK INTO THE ROAD AGAIN AND STOPPED.THERE WAS OVER 11,000 DAMAGE TO MY CAR AND I HURT MY BACK AND NECK. TOYOTA EXAMINED THE BLACK BOX AND SAID THE GAS PEDAL WAS BEING STRONGLY DEPRESSED WITH NO BRAKING. THAT IS IMPOSSIBLE BECAUSE AFTER I HIT THE PARKING LOT AFTER COMING DOWN THE EMBANKMENT, MY FOOT FLEW OFF THE BRAKE AND WAS ON NOTHING AS I WAS ALL THE WAY ON MY RIGHT SIDE. 2ND INCIDENT YESTERDAY, ON 03/16/19, I WAS PULLING INTO A GAS STATION AND WAS ALMOST STOPPED AFTER TAPPING THE BRAKE TO GET PULLED UP TO WHERE I WAS TO STOP AND THE EXACT SAME THING HAPPENED AS MY FOOT WAS ON THE BRAKE, THE CAR TOOK OFF TOWARDS THE GAS PUMP. I WAS PRESSING THE BRAKE AS HARD AS I COULD AND WAS TRYING TO GRAB THE GEAR SHIFT TO PUT INTO PARK. I ONLY WENT ABOUT 20-30 FEET BEFORE THE CAR STOPPED MISSING THE GAS PUMP BY ONLY ABOUT 1 AND 1/2 FEET. I CAN'T SAY FOR SURE IF THE BRAKES STOPPED THE CAR OR IF I WAS ABLE TO GET IT INTO PARK. I HAD THE CAR TOWED TO MY HOME AND WILL NEVER DRIVE THIS CAR AGAIN. I AM NOT SURE WHAT I AM GOING TO DO BECAUSE THE CAR IS FAR FROM PAID FOR AND I KNOW TOYOTA WILL BE OF NO HELP. I KNOW FOR SURE THAT EVENTUALLY SOMEONE IS GOING TO BE KILLED AS I TRULY BELIEVE THIS IS NOT JUST HAPPENING TO ME. AFTER THE FIRST INCIDENT, I SENT A CERTIFIED LETTER TO THE PRESIDENT OF TOYOTA AND THEIR LEGAL DEPARTMENT AND THEIR REPLY WAS TOYOTA WAS NOT AT FAULT.

NHTSA complaint #11187352 — an unverified report by a vehicle owner.

at 12,000 miles Glen Allen, VA Crash 1 injured

STRUCTURE:BODY

ON OCTOBER 1, 2018, AT 8:25 A.M.I WAS PULLING INTO A PARKING SPACE AT WORK IN MY 2016 AVALON (12,141 MILES). I WAS 'RIDING THE BRAKE' TO PULL ALL THE WAY INTO THE PARKING SPACE. THE CAR TOOK OFF INTO LANDSCAPE, CROSSED A ROAD AND WENT DOWN A HILL. I HIT THE PARKING LOT AND WAS KNOCKED TO MY SIDE. THE CAR WENT BACK UP THE HILL AND CROSSED THE ROAD AGAIN, WENT THROUGH MORE LANDSCAPE, BUSHES, ETC. BACK INTO THE ROAD AGAIN AND STOPPED.THERE WAS OVER 11,000 DAMAGE TO MY CAR AND I HURT MY BACK AND NECK. TOYOTA EXAMINED THE BLACK BOX AND SAID THE GAS PEDAL WAS BEING STRONGLY DEPRESSED WITH NO BRAKING. THAT IS IMPOSSIBLE BECAUSE AFTER I HIT THE PARKING LOT AFTER COMING DOWN THE EMBANKMENT, MY FOOT FLEW OFF THE BRAKE AND WAS ON NOTHING AS I WAS ALL THE WAY ON MY RIGHT SIDE. 2ND INCIDENT YESTERDAY, ON 03/16/19, I WAS PULLING INTO A GAS STATION AND WAS ALMOST STOPPED AFTER TAPPING THE BRAKE TO GET PULLED UP TO WHERE I WAS TO STOP AND THE EXACT SAME THING HAPPENED AS MY FOOT WAS ON THE BRAKE, THE CAR TOOK OFF TOWARDS THE GAS PUMP. I WAS PRESSING THE BRAKE AS HARD AS I COULD AND WAS TRYING TO GRAB THE GEAR SHIFT TO PUT INTO PARK. I ONLY WENT ABOUT 20-30 FEET BEFORE THE CAR STOPPED MISSING THE GAS PUMP BY ONLY ABOUT 1 AND 1/2 FEET. I CAN'T SAY FOR SURE IF THE BRAKES STOPPED THE CAR OR IF I WAS ABLE TO GET IT INTO PARK. I HAD THE CAR TOWED TO MY HOME AND WILL NEVER DRIVE THIS CAR AGAIN. I AM NOT SURE WHAT I AM GOING TO DO BECAUSE THE CAR IS FAR FROM PAID FOR AND I KNOW TOYOTA WILL BE OF NO HELP. I KNOW FOR SURE THAT EVENTUALLY SOMEONE IS GOING TO BE KILLED AS I TRULY BELIEVE THIS IS NOT JUST HAPPENING TO ME. AFTER THE FIRST INCIDENT, I SENT A CERTIFIED LETTER TO THE PRESIDENT OF TOYOTA AND THEIR LEGAL DEPARTMENT AND THEIR REPLY WAS TOYOTA WAS NOT AT FAULT.

NHTSA complaint #11187352 — an unverified report by a vehicle owner.

at 12,000 miles Glen Allen, VA Crash 1 injured

SERVICE BRAKES

ON OCTOBER 1, 2018, AT 8:25 A.M.I WAS PULLING INTO A PARKING SPACE AT WORK IN MY 2016 AVALON (12,141 MILES). I WAS 'RIDING THE BRAKE' TO PULL ALL THE WAY INTO THE PARKING SPACE. THE CAR TOOK OFF INTO LANDSCAPE, CROSSED A ROAD AND WENT DOWN A HILL. I HIT THE PARKING LOT AND WAS KNOCKED TO MY SIDE. THE CAR WENT BACK UP THE HILL AND CROSSED THE ROAD AGAIN, WENT THROUGH MORE LANDSCAPE, BUSHES, ETC. BACK INTO THE ROAD AGAIN AND STOPPED.THERE WAS OVER 11,000 DAMAGE TO MY CAR AND I HURT MY BACK AND NECK. TOYOTA EXAMINED THE BLACK BOX AND SAID THE GAS PEDAL WAS BEING STRONGLY DEPRESSED WITH NO BRAKING. THAT IS IMPOSSIBLE BECAUSE AFTER I HIT THE PARKING LOT AFTER COMING DOWN THE EMBANKMENT, MY FOOT FLEW OFF THE BRAKE AND WAS ON NOTHING AS I WAS ALL THE WAY ON MY RIGHT SIDE. 2ND INCIDENT YESTERDAY, ON 03/16/19, I WAS PULLING INTO A GAS STATION AND WAS ALMOST STOPPED AFTER TAPPING THE BRAKE TO GET PULLED UP TO WHERE I WAS TO STOP AND THE EXACT SAME THING HAPPENED AS MY FOOT WAS ON THE BRAKE, THE CAR TOOK OFF TOWARDS THE GAS PUMP. I WAS PRESSING THE BRAKE AS HARD AS I COULD AND WAS TRYING TO GRAB THE GEAR SHIFT TO PUT INTO PARK. I ONLY WENT ABOUT 20-30 FEET BEFORE THE CAR STOPPED MISSING THE GAS PUMP BY ONLY ABOUT 1 AND 1/2 FEET. I CAN'T SAY FOR SURE IF THE BRAKES STOPPED THE CAR OR IF I WAS ABLE TO GET IT INTO PARK. I HAD THE CAR TOWED TO MY HOME AND WILL NEVER DRIVE THIS CAR AGAIN. I AM NOT SURE WHAT I AM GOING TO DO BECAUSE THE CAR IS FAR FROM PAID FOR AND I KNOW TOYOTA WILL BE OF NO HELP. I KNOW FOR SURE THAT EVENTUALLY SOMEONE IS GOING TO BE KILLED AS I TRULY BELIEVE THIS IS NOT JUST HAPPENING TO ME. AFTER THE FIRST INCIDENT, I SENT A CERTIFIED LETTER TO THE PRESIDENT OF TOYOTA AND THEIR LEGAL DEPARTMENT AND THEIR REPLY WAS TOYOTA WAS NOT AT FAULT.

NHTSA complaint #11187352 — an unverified report by a vehicle owner.

at 33,000 miles Wimauma, FL

UNKNOWN OR OTHER

THE FRONT TO BACK SIDE RUBBER WEATHERSTRIPPING THAT MOVES WITH THE SUNROOF AS IT OPENS AND CLOSES CONTINUES TO FALL OFF. THERE ARE TWO PIECES LIKE THIS, ONE ON THE DRIVER'S SIDE THE OTHER ON THE PASSENGER'S SIDE. THE TWO PIECES, EACH ABOUT 18 INCHES LONG AND TWO INCHES WIDE, LOOK LIKE BLACK RUBBER SMALL ACCORDIONS. WHILE DRIVING AND OPENING OR CLOSING THE SUNROOF, THESE STRIPS FALL OFF. DEALER HAS REINSTALLED MULTIPLE TIMES, BUT THEY CONTINUE TO LOOSEN AND FALL OFF WITH THE MOVEMENT OF THE SUNROOF. SOMETIMES THIS WILL OCCUR WHILE DRIVING AT HIGH SPEEDS AND DISRUPT THE DRIVER, IN THE LAST INSTANCE I EXPERIENCED, WHILE GOING 70MPH AND FALLING ONTO MY HEAD AND DISRUPTING MY VISION FOR A SECOND. THE DEALER (AND I) "FIX" THIS CONDITION BY REINSTALLING THE LOOSENED PIECE. BUT THE PROBLEM RECURS AND, IN MY VIEW, IS A SAFETY HAZARD. I CANNOT GET THE DEALER TO FOCUS ON THE SERIOUSNESS OF THIS PROBLEM AND THE POTENTIAL JEOPARDY IN WHICH IT PLACES DRIVERS. A BETTER FIX, THAN SIMPLE RE-INSTALLATION IS REQUIRED.

NHTSA complaint #11185484 — an unverified report by a vehicle owner.

at 31,000 miles Waldorf, MD

AIR BAGS

"TAKATA RECALL" AIRBAG. I HAVE BEEN DEALING WITH MY AIRBAG LIGHT AND YELLOW TRIANGLE LIGHT COMING ON WHILE DRIVING FOR 3 DAYS. THE FIRST INCIDENT OCCURED WHILE I WAS DRIVING ON THE HIGHWAY DURING THE AFTERNOON AFTER DEALERSHIP HOURS. 2ND TIME WAS DRIVING ON THE HIGHWAY AND I IMMEDIATELY TOOK MY VEHICLE TO THE DEALERSHIP TO WHICH THEY TOLD ME MY BATTERY WAS DIRTY AND FAILING WAS THE REASON FOR THE AIRBAG LIGHT TO COME ON. 3RD TIME I WAS TOLD THAT MY CELL PHONE CHARGER WHICH WAS NEVER PLUGGED UP ON ANY OF THE TIMES THE LIGHT CAME ON WAS THE REASON. STILL DEALING WITH THE UNRESOLVED ISSUE.

NHTSA complaint #11171952 — an unverified report by a vehicle owner.

at 22,000 miles Newman, GA Fire

ELECTRICAL SYSTEM

TL* THE CONTACT OWNED A 2016 TOYOTA AVALON. APPROXIMATELY 30 MINUTES AFTER PARKING AND TURNING THE ENGINE OFF, FLAMES WERE DISCOVERED COMING FROM THE FRONT DRIVER'S SIDE CARPET. APPROXIMATELY 10 MINUTES LATER, THE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN UNDISCLOSED LOCATION AND DEEMED DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 22,000.

NHTSA complaint #11097832 — an unverified report by a vehicle owner.

at 22,000 miles Newman, GA Fire

ENGINE

TL* THE CONTACT OWNED A 2016 TOYOTA AVALON. APPROXIMATELY 30 MINUTES AFTER PARKING AND TURNING THE ENGINE OFF, FLAMES WERE DISCOVERED COMING FROM THE FRONT DRIVER'S SIDE CARPET. APPROXIMATELY 10 MINUTES LATER, THE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN UNDISCLOSED LOCATION AND DEEMED DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 22,000.

NHTSA complaint #11097832 — an unverified report by a vehicle owner.

at 20,000 miles Lemoore, CA

ENGINE

MY WIFE'S AVALON HESITATES FOR 3 OR 4 SECONDS INTERMITTENTLY DURING ACCELERATION WITHOUT WARNING. THE YELLOW TRIANGLE LIGHT COMES ON THE DASH BOARD DURING THE HESITATION. I SEEMS TO OCCUR MORE OFTEN AFTER TURNING LEFT AND ACCELERATING. I AM CONCERNED ABOUT HER SAFETY WHEN ENTERING TRAFFIC AND OR CROSSING A ROAD WITH AN UNEXPECTED HESITATION. OUR LOCAL TOYOTA DEALER SAYS THEY ARE NOT AWARE OF THIS KIND OF PROBLEM AND ARE NOT ABLE TO DIAGNOSE IT. WE WOULD LIKE TO KNOW IF THIS IS OCCURRING ELSE WHERE AND WHAT WE SHOULD DO ABOUT IT. PLEASE ADVISE.

NHTSA complaint #11090804 — an unverified report by a vehicle owner.

at 29,000 miles Ridgeway, SC

POWER TRAIN

INTERMITTENTLY THE CAR WILL NOT SHIFT FROM LOW GEAR. WHEN PLACING THE GEARSHIFT IN THE D POSITION IT WILL INDICATE EITHER D1 AND WILL NOT AUTOMATICALLY SHIFT TO A HIGHER GEAR. ONCE THE CAR COMES TO A COMPLETE STOP THE INDICATOR WILL BY ITSELF CHANGE TO D AND WILL SHIFT NORMALLY.

NHTSA complaint #11066879 — an unverified report by a vehicle owner.

at 1,000 miles Louisville, KY

VISIBILITY/WIPER

REAR WINDOW IS DISTORTED. THE DISTORTION APPEARS ESPECIALLY ACUTE WHEN HIGHWAY DRIVING. THIS IS A KNOWN PROBLEM WITH AVALONS OVER MORE THAN ONE MODEL YEAR.

NHTSA complaint #11019603 — an unverified report by a vehicle owner.