FaultScore

FaultScore report

2010 Toyota Camry problems

Owners have filed 766 complaints about the 2010 Toyota Camry with NHTSA between 2009 and 2026. The largest single group is the acceleration & cruise control. Across this model's run it ranks 8 of 32 worst.

D

FaultScore 77/100

Higher is worse. Measured against the other years of the Toyota Camry.

How this is worked out

The numbers

766

Complaints

138

Crashes reported

1

Fires reported

68

Injuries reported

29,900 mi

Median mileage at failure

Half of reported failures happened before this

55%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 56 vs 50 Severity 100 vs 50 Early failure 93 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 56
Against the median year of the Toyota Camry. 50 means typical for this model; 100 means roughly double.
Severity — 100
27% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 93
55% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2010 compares with every other Toyota Camry

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2010 Toyota Camry

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

54 crashes, 1 fires · median 4,959 mi

1 crashes, 0 fires · median 81,500 mi

Median failure at 74,500 miles

3 crashes, 0 fires · median 40,000 mi

2 crashes, 0 fires · median 54,000 mi

Brakes 54 7.0%

14 crashes, 0 fires · median 24,394 mi

Airbags 54 7.0%

43 crashes, 0 fires · median 64,398 mi

4 crashes, 0 fires · median 10,000 mi

Suspension 35 4.6%

2 crashes, 0 fires · median 41,930 mi

Steering 25 3.3%

2 crashes, 0 fires · median 10,445 mi

2 crashes, 0 fires · median 40,000 mi

3 crashes, 0 fires · median 49,027 mi

1 crashes, 0 fires · median 620 mi

Tires 12 1.6%

Median failure at 36,800 miles

Lights 12 1.6%

1 crashes, 0 fires · median 250 mi

Seat Belts 8 1.0%

5 crashes, 0 fires · median 51,000 mi

Stability & Traction Control 6 0.8%

Median failure at 39,197 miles

Seats 6 0.8%

1 crashes, 0 fires · median 5,300 mi

Wheels 5 0.7%

Median failure at 89,226 miles

Doors, Latches & Locks 2 0.3%

Median failure at 5,000 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Accelerator Pedal 30 30.6%
Body 26 26.5%
Automatic Transmission 22 22.4%
Dashboard 7 7.1%
Side/Window 4 4.1%
Engine 4 4.1%
Frontal 3 3.1%
Cruise Control 2 2.0%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 78 13.9%
1,000 – 9,999 miles 109 19.4%
10,000 – 24,999 miles 78 13.9%
25,000 – 49,999 miles 89 15.8%
50,000 – 74,999 miles 63 11.2%
75,000 – 99,999 miles 61 10.8%
100,000 – 149,999 miles 59 10.5%
150,000+ miles 26 4.6%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Sep 2009 peak 99 Jul 2026

Recalls on the 2010 Toyota Camry

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

16V396000

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.

Risk: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.

14V743000

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.

Risk: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.

13V123000

EQUIPMENT:OTHER:LABELS

Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."

Risk: An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.

13V014000

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

Risk: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

10V040000

SERVICE BRAKES, HYDRAULIC

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2010 CAMRYS. THE LENGTH OF THE POWER STEERING PRESSURE HOSE ON VEHICLES EQUIPPED WITH THE 4-CYLINDER (2AR-FE) ENGINE MAY BE INSUFFICIENT, SUCH THAT THE GAP BETWEEN THE CRIMP ON THE PRESSURE HOSE AND THE BRAKE TUBE FOR THE LEFT REAR BRAKE MAY BE INSUFFICIENT. UNDER THESE CIRCUMSTANCES THE BRAKE TUBE MAY INTERFERE WITH THE CRIMP AND MAY WEAR AND THEN PERFORATE.

Risk: A BRAKE TUBE PERFORATION MAY RESULT IN BRAKE FLUID LEAKAGE. A LEAK IN BRAKE FLUID MAY IMPACT BRAKING PERFORMANCE INCREASING THE RISK OF A CRASH.

10V035000

EQUIPMENT:OTHER:LABELS

GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

Risk: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.

10V036000

EQUIPMENT:OTHER:LABELS

SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

Risk: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.

10V017000

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 AVALON, MODEL YEAR 2007-2010 CAMRY, MODEL YEAR 2009-2010 COROLLA, COROLLA MATRIX, RAV4, MODEL YEAR 2010 HIGHLANDER, MODEL YEAR 2008-2010 SEQUOIA, AND MODEL YEAR 2007-2010 TUNDRA VEHICLES. DUE TO THE MANNER IN WHICH THE FRICTION LEVER INTERACTS WITH THE SLIDING SURFACE OF THE ACCELERATOR PEDAL INSIDE THE PEDAL SENSOR ASSEMBLY, THE SLIDING SURFACE OF THE LEVER MAY BECOME SMOOTH DURING VEHICLE OPERATION. IN THIS CONDITION, IF CONDENSATION OCCURS ON THE SURFACE, AS MAY OCCUR FROM HEATER OPERATION (WITHOUT A/C) WHEN THE PEDAL ASSEMBLY IS COLD, THE FRICTION WHEN THE ACCELERATOR PEDAL IS OPERATED MAY INCREASE, WHICH MAY RESULT IN THE ACCELERATOR PEDAL BECOMING HARDER TO DEPRESS, SLOWER TO RETURN, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION.

Risk: THE ACCELERATOR PEDAL MAY BECOME HARD TO DEPRESS, SLOW TO RETURN TO IDLE, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION, INCREASING THE RISK OF A CRASH.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2021723 55,683 units in Canada

Electrical

Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: This recall only affects the following block heater/cord part numbers: C014003034 PK5A408J09 PU14000904 C014003151 PK5A408J13 PU14000905 C014000885 PK5A489J11 PU14000907 C014000888 PK5A489J22 PU14000909 C014000907 PK5A410H00 PU14000911 C014100904 PU14000900 PU14000913 C014100907 PU14000901 PU14003571 C014100911 PU14000902 PK5A489J14 PK5A408J05 PU14000903 Safety Risk: Engine block heater wiring that overheats or melts could create the risk of a fire. Corrective Actions: Toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.

Recall 2010038 393 units in Canada

Brakes

On certain vehicles, clearance between the clamp on the power steering pressure hose and the brake tube for the left rear brake may be insufficient. If the vehicle is continuously operated in this condition, the hose clamp may wear a hole in the brake tube resulting in brake fluid leakage. In such case the brake pedal stroke will increase and stopping distance may be degraded which could result in a crash causing property damage, personal injury or death. Correction: Dealers will inspect and replace the brake tube.

Recall 2010012 273,050 units in Canada

Other

On certain vehicles, accelerator pedal movement may become rough, slow to return, or the pedal may stick in a depressed position. This could result in a loss of throttle control and a vehicle crash, causing property damage, personal injury or death. Correction: Dealers will install a steel reinforcement bar to the accelerator pedal assembly. With this reinforcement in place, the excess friction that can cause the pedal to stick is eliminated.

Recall 2009290 437,445 units in Canada

Other

On certain vehicles, the accelerator pedal may become stuck in the wide open position due to an unsecured or incompatible driver's floor mat. A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death. Correction: Dealers will reconfigure the shape of the accelerator pedal. Certain models will also have the shape of the floor underneath the accelerator pedal modified and/or a brake override system installed.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 160,000 miles Clover, VA Crash 1 injured

AIR BAGS

The contact's daughter owned a 2010 Toyota Camry. The contact stated that after his daughter had approached a stop, she depressed the accelerator pedal and was T-boned on the front driver-side door. In addition, the crash impact was approximately 60 MPH and had thrown the contact's daughter into a ditch after spinning out. The check engine light was illuminated. The contact stated that no air bags deployed. The vehicle was towed to an unknown location. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was deemed a total loss. The contact daughter sustained lacerations from shattered glass and sought medical attention. A police report was filed. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.

NHTSA complaint #11738480 — an unverified report by a vehicle owner.

Jacksonville, FL Crash 3 injured

SERVICE BRAKES

On 2 occasions the car's brakes failed and caused a collision. The brake pedal was pressed all the way down to avoid a collision but instead the car shook and continued moving causing a collision. the car 2010 camry was previously involved in a recall due to leaking brake fluid but repair was never done

NHTSA complaint #11499644 — an unverified report by a vehicle owner.

at 100,000 miles Cleveland, OH Crash 1 injured

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2010 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION CAUSING THE DRIVER TO LOOSE CONTROL OF THE STEERING AND CRASH INTO A METAL FENCE. DURING THE CRASH THE DRIVER SUSTAINED A NECK INJURY. NO POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT YET NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

NHTSA complaint #11407028 — an unverified report by a vehicle owner.

at 100,000 miles Cleveland, OH Crash 1 injured

FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2010 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION CAUSING THE DRIVER TO LOOSE CONTROL OF THE STEERING AND CRASH INTO A METAL FENCE. DURING THE CRASH THE DRIVER SUSTAINED A NECK INJURY. NO POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT YET NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

NHTSA complaint #11407028 — an unverified report by a vehicle owner.

at 90 miles Tacoma, WA Crash 1 injured

VEHICLE SPEED CONTROL

TOYOTA CAMRY 2010, WAS DRIVEN TO DENTIST OFFICE PARKING LOT. WHILE PARKING THE BRAKE WAS PRESSED TO BRING IT TO A STANDSTILL. HOWEVER, IT SUDDENLY ACCELERATED AND LEAPED FORWARD AND SMASHED AGAINST AN IMMOVABLE WALL IN FRONT. ALL THIS WHILE THE WHEEL KEPT ON SPINNING UNCONTROLLABLY. FRONT OF CAR IS BADLY MAULED DEPICTING THE UNCALLED FOR MOMENTUM. GLAD THAT THERE WAS A WALL AS THIS ABORTED THE FEARSOME CRAZE. DRIVER BADLY SHAKEN WITH MODERATE INJURY. NEVER EXPRIENCED THIS BEFORE.

NHTSA complaint #11233574 — an unverified report by a vehicle owner.

at 125,450 miles Rockledge, FL 1 injured

STRUCTURE:BODY

WHILE CHECKING OIL HOOD SUDDENLY CLOSED HOOD SUPPORTS FAILED. NO WARNING IT JUST SLAMMED SHUT. THE CAR WAS PARKED IN MY GARAGE AT THE TIME 0800. IT CAUGHT MY LEFT ARM AND HAND REQUIRING SIX STICHES PLUS OTHER CUTS AND BRUISES.

NHTSA complaint #11205480 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 259,000 miles Bowie, MD

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Odometer Fraud. The contact owns a 2010 Toyota Camry. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of the purchase, the mileage was 138,000; however, as per a Carfax report, it was discovered that the mileage was approximately 259,000.

NHTSA complaint #11753142 — an unverified report by a vehicle owner.

at 108,000 miles Bartlett, TN

STRUCTURE:INTERIOR PANELS:DASHBOARD

The contact owns a 2010 Toyota Camry. The contact stated that the dashboard was shiny. The contact was unable to drive due to the reflection from the sun. While driving at night, the headlights from other vehicles caused a glare, making it difficult to drive the vehicle. There were no warning lights illuminated. The local dealer was contacted and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the Warranty Enhancement Program (ZE6) had expired. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 108,000.

NHTSA complaint #11750616 — an unverified report by a vehicle owner.

at 160,000 miles Clover, VA Crash 1 injured

AIR BAGS

The contact's daughter owned a 2010 Toyota Camry. The contact stated that after his daughter had approached a stop, she depressed the accelerator pedal and was T-boned on the front driver-side door. In addition, the crash impact was approximately 60 MPH and had thrown the contact's daughter into a ditch after spinning out. The check engine light was illuminated. The contact stated that no air bags deployed. The vehicle was towed to an unknown location. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was deemed a total loss. The contact daughter sustained lacerations from shattered glass and sought medical attention. A police report was filed. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.

NHTSA complaint #11738480 — an unverified report by a vehicle owner.

at 80,000 miles Fountain Inn, SC

STRUCTURE

The contact owns a 2010 Toyota Camry. The contact stated that upon taking the vehicle out of the garage and driving the vehicle, the contact later noticed that the dashboard was melting and was sticky, causing a reflection on the windshield and a glare. The vehicle was taken to an independent mechanic, where the contact was informed that the dashboard needed to be replaced. The mechanic related the failure to Toyota Campaign Number: ZE6. The vehicle was taken to the dealer, where the same assessment was made. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the campaign had expired, the contact was then given a case number. The failure mileage was approximately 80,000.

NHTSA complaint #11737839 — an unverified report by a vehicle owner.

Summerville, SC

STEERING

I am reporting a serious safety hazard involving a 2010 Toyota Camry purchased from GA Carz 4 Less, LLC through the GovDeals.com platform. The seller provided no disclosures of mechanical issues. Immediately upon receiving the vehicle, it exhibited violent engine knocking, shaking, heavy oil leakage, and repeated engine shutdowns. Two certified mechanics inspected the vehicle and confirmed that the engine has catastrophic internal damage involving camshaft timing system failure and severe internal wear. Both mechanics stated that attempting to operate the vehicle at highway speeds could have caused the engine to explode due to internal failure and pressure spikes. This was an alarming and dangerous finding, especially since the vehicle was advertised without any safety warnings or disclosures. Additionally, the Carfax mileage in March 2025 was 193,653 miles, but the vehicle delivered to me showed over 208,000 miles—an undisclosed increase of more than 18,000 miles. This raises potential concerns regarding sustained driving after the auction despite severe mechanical issues. The seller listed the vehicle twice before selling it, suggesting possible prior knowledge of the engine condition. I later found numerous online complaints reporting similar instances of this dealership selling vehicles with severe undisclosed defects, indicating a broader safety problem affecting multiple consumers. The condition of this engine creates a risk of sudden shutdown, engine seizure, explosion, fire, and loss of vehicle control, which could cause serious injury or death. I am requesting that NHTSA review this matter, investigate the safety risks associated with these undisclosed engine defects, and determine whether this dealership’s practices pose a danger to the public. This complaint is being filed to prevent potential harm to future buyers and to document a serious safety hazard that I experienced firsthand.

NHTSA complaint #11703073 — an unverified report by a vehicle owner.

Summerville, SC

ENGINE

I am reporting a serious safety hazard involving a 2010 Toyota Camry purchased from GA Carz 4 Less, LLC through the GovDeals.com platform. The seller provided no disclosures of mechanical issues. Immediately upon receiving the vehicle, it exhibited violent engine knocking, shaking, heavy oil leakage, and repeated engine shutdowns. Two certified mechanics inspected the vehicle and confirmed that the engine has catastrophic internal damage involving camshaft timing system failure and severe internal wear. Both mechanics stated that attempting to operate the vehicle at highway speeds could have caused the engine to explode due to internal failure and pressure spikes. This was an alarming and dangerous finding, especially since the vehicle was advertised without any safety warnings or disclosures. Additionally, the Carfax mileage in March 2025 was 193,653 miles, but the vehicle delivered to me showed over 208,000 miles—an undisclosed increase of more than 18,000 miles. This raises potential concerns regarding sustained driving after the auction despite severe mechanical issues. The seller listed the vehicle twice before selling it, suggesting possible prior knowledge of the engine condition. I later found numerous online complaints reporting similar instances of this dealership selling vehicles with severe undisclosed defects, indicating a broader safety problem affecting multiple consumers. The condition of this engine creates a risk of sudden shutdown, engine seizure, explosion, fire, and loss of vehicle control, which could cause serious injury or death. I am requesting that NHTSA review this matter, investigate the safety risks associated with these undisclosed engine defects, and determine whether this dealership’s practices pose a danger to the public. This complaint is being filed to prevent potential harm to future buyers and to document a serious safety hazard that I experienced firsthand.

NHTSA complaint #11703073 — an unverified report by a vehicle owner.

Raleigh, NC

VISIBILITY/WIPER

I am writing to formally express my dissatisfaction and concern regarding Toyota’s refusal to honor the recall or warranty enhancement program related to a defective melting dashboard in my vehicle. I was not notified of the recall. The dashboard of my vehicle has become soft, shiny, and sticky, producing an extreme glare on the windshield and a potentially hazardous driving condition. This issue matches the widely reported defective dashboard problem acknowledged by Toyota, which led to the issuance of a Warranty Enhancement Program (e.g., ZE6 / ZE7) in the past. Despite this, my attempts to have this issue addressed through your customer service and local dealership have been denied, citing either the expiration of the enhancement program or an unwillingness to extend assistance. Given the nature of the defective material safety issue stemming from substandard manufacturing, I believe Toyota has an ongoing responsibility to remedy this, regardless of an arbitrary deadline.

NHTSA complaint #11696470 — an unverified report by a vehicle owner.

at 150,000 miles Mansfield, OH

TIRES

The contact owns a 2010 Toyota Camry. The contact stated that while driving at an undisclosed speed, there was an abnormal sound while depressing the brake pedal, with the TPMS warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the brakes and parking brake had failed and needed to be replaced. The contact was also informed that all four tires needed to be replaced. The tires and the brakes were replaced, and the vehicle was repaired. The dealer was contacted and made aware of the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 150,000.

NHTSA complaint #11679288 — an unverified report by a vehicle owner.

at 150,000 miles Mansfield, OH

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

The contact owns a 2010 Toyota Camry. The contact stated that while driving at an undisclosed speed, there was an abnormal sound while depressing the brake pedal, with the TPMS warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the brakes and parking brake had failed and needed to be replaced. The contact was also informed that all four tires needed to be replaced. The tires and the brakes were replaced, and the vehicle was repaired. The dealer was contacted and made aware of the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 150,000.

NHTSA complaint #11679288 — an unverified report by a vehicle owner.

at 150,000 miles Mansfield, OH

SERVICE BRAKES

The contact owns a 2010 Toyota Camry. The contact stated that while driving at an undisclosed speed, there was an abnormal sound while depressing the brake pedal, with the TPMS warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the brakes and parking brake had failed and needed to be replaced. The contact was also informed that all four tires needed to be replaced. The tires and the brakes were replaced, and the vehicle was repaired. The dealer was contacted and made aware of the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 150,000.

NHTSA complaint #11679288 — an unverified report by a vehicle owner.

Chula Vista, CA

UNKNOWN OR OTHER

Went in for regular oil change and was told the oil was burning and there was none left. First time ever hearing this problem, but very worried as to why this happened because of the possibility off engine damage driving without motor oil.

NHTSA complaint #11674372 — an unverified report by a vehicle owner.

at 36,600 miles Pickerington, OH

STRUCTURE:INTERIOR PANELS:DASHBOARD

The contact owns a 2010 Toyota Camry. The contact stated that while the vehicle was parked, the contact became aware that the dashboard had melted due to the high outside temperature. The contact stated that the melted dashboard felt sticky and slimy. The melted dashboard impaired the contact's vision while driving. In addition, the contact stated that fumes from the melted dashboard material were hazardous when inhaled. The dealer was made aware of the failure but provided no assistance. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 36,600.

NHTSA complaint #11671588 — an unverified report by a vehicle owner.

at 49,000 miles Boca Raton, FL

STRUCTURE:INTERIOR PANELS:DASHBOARD

The contact owns a 2010 Toyota Camry. The contact stated that upon taking the vehicle out of the garage and driving the vehicle, the contact later noticed that the dashboard was melting and was sticky, causing a reflection on the windshield and a glare. The vehicle was taken to an independent mechanic, where the contact was informed that the dashboard needed to be replaced. The mechanic related the failure to Toyota Campaign Number: ZE6. The vehicle was taken to the dealer, where the same assessment was made. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the campaign had expired. The failure mileage was approximately 49,000.

NHTSA complaint #11663615 — an unverified report by a vehicle owner.

Lehi, UT

SEATS

The air bag system has a fault and it makes it so the passenger air bag light is always reading as off, as if there isn’t a passenger there. It also has the passenger seatbelt light flashing all the time.

NHTSA complaint #11632983 — an unverified report by a vehicle owner.

Lehi, UT

SEAT BELTS

The air bag system has a fault and it makes it so the passenger air bag light is always reading as off, as if there isn’t a passenger there. It also has the passenger seatbelt light flashing all the time.

NHTSA complaint #11632983 — an unverified report by a vehicle owner.

Lehi, UT

AIR BAGS

The air bag system has a fault and it makes it so the passenger air bag light is always reading as off, as if there isn’t a passenger there. It also has the passenger seatbelt light flashing all the time.

NHTSA complaint #11632983 — an unverified report by a vehicle owner.

at 150,000 miles Hialeah, FL

STRUCTURE:INTERIOR PANELS:DASHBOARD

The contact owns a 2010 Toyota Camry. The contact stated that the dashboard was melting. There was glare that was obstructing the driver’s view. The contact had to pull over while driving. The vehicle was previously taken to the local dealer, where it was repaired under a dashboard warranty enhancement program. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and referred the contact to the NHTSA Hotline, but no assistance was provided. The failure mileage was approximately 150,000.

NHTSA complaint #11613059 — an unverified report by a vehicle owner.

Irvine, CA

UNKNOWN OR OTHER

The problem is with the dashboard and it is available for inspection now. (I also have photos). It has been inspected by my two auto repair mechanics. Both are certified by AAA. The dashboard is shiny (it looks wet) and extremely sticky. There were no warning lights or messages regarding this problem. This problem began around 9/2023, but is much much worse now. It is possible that there are toxic substances being emitted from the melting compounds. This puts me and my passengers at a health risk from breathing in these substances.

NHTSA complaint #11609021 — an unverified report by a vehicle owner.

Chula Vista, CA

UNKNOWN OR OTHER

THE DASHBOARD IS MELTING CAUSING SEVERE SHINNY GLARE ON THE WINDSHIELD WHICH IS OBSCURING MY VISION AND CREATING A HAZARDOUS DRIVING CONDITION TO VEHICLES AND PEDESTRIANS.

NHTSA complaint #11606830 — an unverified report by a vehicle owner.

Chula Vista, CA

STRUCTURE:BODY

THE DASHBOARD IS MELTING CAUSING SEVERE SHINNY GLARE ON THE WINDSHIELD WHICH IS OBSCURING MY VISION AND CREATING A HAZARDOUS DRIVING CONDITION TO VEHICLES AND PEDESTRIANS.

NHTSA complaint #11606830 — an unverified report by a vehicle owner.

Union, SC

UNKNOWN OR OTHER

My dash has melted its making my visibility impossible. I had to replace my windshield in June 2024 because of a crack Now my windshield gets and oily substance put off from the the dashboard and I cannot keep my windshield clean to see out of it.

NHTSA complaint #11603179 — an unverified report by a vehicle owner.

Meraux, LA

UNKNOWN OR OTHER

Sticky Dash and peeling paint for tainted paint color 040/ that of which my car was painted with 040 Super White - I have documentation proving the pain code at time of purchase. Toyota over the telephone says it goes by the VIN number - but Toyota’s website states completely the total opposite - it states any vehicle painted with paint color 040 from 2008 -2017 model is eligible for a paint re- do?

NHTSA complaint #11595062 — an unverified report by a vehicle owner.

Meraux, LA

STRUCTURE:BODY

Sticky Dash and peeling paint for tainted paint color 040/ that of which my car was painted with 040 Super White - I have documentation proving the pain code at time of purchase. Toyota over the telephone says it goes by the VIN number - but Toyota’s website states completely the total opposite - it states any vehicle painted with paint color 040 from 2008 -2017 model is eligible for a paint re- do?

NHTSA complaint #11595062 — an unverified report by a vehicle owner.

Sacramento, CA

AIR BAGS

My 2010 Toyota Camry LE dashboard is physically sticky, extremely shiny, & material of dashboard is melting & breaking down. It produces fumes at higher temperatures & seems to add fog to glass.The entire dashboard material is impacted. It has drip marks, bubbling, and erosion & getting worse. The area where the passenger airbag would deploy from is impacted, as well as overall integrity of physical dashboard across entire dashboard. The vehicle is available for inspection. My safety and the safety of others is being put at risk by the following: Multiple significant safety issues for driver & passengers from dashb1) visibility issues from extreme glare onto windshield result in blinding and/or distractiing driver, 2) Integrity of dashboard material is compromised (spongy, sticky, breaking down & worse with heat in normal conditions of use) 3) the dashboard is impaired where airbag would deploy from, 4) exposure to chemical fumes and particles from dashboard materials continues as it breaks down. I had Toyota Dealership Service Manager to view & inspect this dashboard in person on [XXX]. The service manager sat in driver seat and observed problem with extreme glare, touch to confirm stickiness, and I pointed to example of drips of melting dashboard, small pieces chipped & eroded from dashboard. The service manager also confirmed the passenger airbag does deploy from the dashboard (when asked). The toyota service manager then checked for recall or service program related to this issue. A customer service program would have replaced this for free - but showed as expired. I was then provided an estimate for dashboard replacement of $3128. This is serious defect that demands a safety recall. It impacts the safety and integrity of my vehicle and others on the road in the U.S. My vehicle only has 75,560 miles. No sensors or warning lights exist for dashboard material I'm aware of. The problem has been evolving overtime and getting worse. Merits safety recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF I

NHTSA complaint #11590782 — an unverified report by a vehicle owner.

Sacramento, CA

UNKNOWN OR OTHER

My 2010 Toyota Camry LE dashboard is physically sticky, extremely shiny, & material of dashboard is melting & breaking down. It produces fumes at higher temperatures & seems to add fog to glass.The entire dashboard material is impacted. It has drip marks, bubbling, and erosion & getting worse. The area where the passenger airbag would deploy from is impacted, as well as overall integrity of physical dashboard across entire dashboard. The vehicle is available for inspection. My safety and the safety of others is being put at risk by the following: Multiple significant safety issues for driver & passengers from dashb1) visibility issues from extreme glare onto windshield result in blinding and/or distractiing driver, 2) Integrity of dashboard material is compromised (spongy, sticky, breaking down & worse with heat in normal conditions of use) 3) the dashboard is impaired where airbag would deploy from, 4) exposure to chemical fumes and particles from dashboard materials continues as it breaks down. I had Toyota Dealership Service Manager to view & inspect this dashboard in person on [XXX]. The service manager sat in driver seat and observed problem with extreme glare, touch to confirm stickiness, and I pointed to example of drips of melting dashboard, small pieces chipped & eroded from dashboard. The service manager also confirmed the passenger airbag does deploy from the dashboard (when asked). The toyota service manager then checked for recall or service program related to this issue. A customer service program would have replaced this for free - but showed as expired. I was then provided an estimate for dashboard replacement of $3128. This is serious defect that demands a safety recall. It impacts the safety and integrity of my vehicle and others on the road in the U.S. My vehicle only has 75,560 miles. No sensors or warning lights exist for dashboard material I'm aware of. The problem has been evolving overtime and getting worse. Merits safety recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF I

NHTSA complaint #11590782 — an unverified report by a vehicle owner.