Owners have filed 558 complaints
about the 2005 Toyota Sequoia with NHTSA between 2005 and 2024.
The largest single group is the stability & traction control.
Across this model's run it ranks 5 of 16 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 93
Against the median year of the Toyota Sequoia. 50 means typical for this
model; 100 means roughly double.
Severity — 16
3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 23
14% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
92.1%
1,000 – 9,999 miles
71.6%
10,000 – 24,999 miles
235.4%
25,000 – 49,999 miles
4610.7%
50,000 – 74,999 miles
8018.6%
75,000 – 99,999 miles
8920.7%
100,000 – 149,999 miles
12930.1%
150,000+ miles
4610.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2005peak 14Aug 2024
NHTSA investigations into the 2005 Toyota Sequoia
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
EA15001Opened 24 Feb 2015Still openAIR BAGS:FRONTAL
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field fai...
PE14016Opened 11 Jun 2014Closed 2 Mar 2015AIR BAGS:FRONTAL
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field fai...
EA06014Opened 2 Aug 2006Closed 28 Feb 2007SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
LOWER BALL JOINT FAILURE
IN A LETTER DATED JANUARY 18, 2007, TOYOTA NOTIFIED NHTSA OF A SAFETY DEFECT IN MODEL YEAR (MY) 2004 THROUGH 2006 TOYOTA TUNDRA AND MY 2004 THROUGH 2007 TOYOTA SEQUOIA VEHICLES PRODUCED BETWEEN SEPTEMBER 15, 2003 AND NOVEMBER 17, 2006 (NHTSA RECALL NO. 07V-013). ACCORDING TO TOYOTA, ?IN THE FRONT SUSPENSION LOWER BALL JOINT ON THE SUBJECT VEHICLES, DUE TO POSSIBLE IMPROPER FINISHING OF THE BALL JOINT, SUCH AS THE ASPECT OF THE BALL STUD SURFACE, SOME BALL JOINTS MAY EXPERIENCE AN INCIDENTAL DETERIORATION OF THE INTERNAL LUBRICATION. THIS MAY CAUSE THE BALL JOINT TO WEAR AND LOOSEN PREMATURELY,...
Recalls on the 2005 Toyota Sequoia
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
22E002000
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
Tenneco Automotive (DRiV) is recalling certain aftermarket ball joints for 2004-2007 Toyota Sequoia and 2004-2006 Toyota Tundra vehicles, MOOG part number K80521, K80522, NAPA part number NCP2601633, NCP2601634, ACDelco part number 45D2344, and 45D2345. The ball joint housing may have inadequate hardness, causing premature failure.
Risk: A ball joint failure may cause a loss of control, increasing the risk of a crash.
19V741000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
18V883000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2002-2005 Lexus SC and Toyota Sequoia, 2003-2005 Toyota Corolla and Tundra, and 2003-2007 Pontiac Vibe vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
16V396000
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Risk: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
16V065000
AIR BAGS:SIDE/WINDOW
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2003-2006 Toyota Land Cruiser and Lexus LX470, 2005-2006 Toyota Tundra and Sequoia, 2004-2006 Toyota 4Runner and Lexus GX470 vehicles equipped with side curtain-shield-air bags. The affected vehicles have an air bag control module that may be improperly programmed, causing the side curtain-shield-air bags to deploy inadvertently.
Risk: If the side curtain-shield-air bags deploy unexpectedly, it can increase the risk of occupant injury.
15V286000
AIR BAGS
Toyota Motor Engineering & Manufacturing (Toyota) notified the agency on May 13, 2015, that they are recalling 2005-2007 Lexus SC, Toyota Corolla, Corolla Matrix, Sequoia, and Pontiac Vibe, and 2005-2006 Toyota Tundra vehicles that were originally sold, or ever registered, in Florida, along the Gulf Coast, Puerto Rico, Hawaii, the U.S. Virgin Islands, Guam, Saipan and American Samoa. On June 16, 2015 Toyota expanded the recall to cover an additional 769,055 vehicles, including certain model year 2002-2004 Lexus SC, Toyota Sequoia, 2003-2004 Toyota Corolla Matrix, Toyota Corolla, Pontiac Vibe, and Toyota Tundra vehicles, as well the vehicles covered by the May 13, 2015 notification in the portions of Georgia, Alabama, Louisiana, Mississippi and Texas that were not previously included. The inflators in the front passenger air bags are susceptible to rupture in the event of a crash necessitating the deployment of the front passenger air bag.
Risk: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
15V285000
AIR BAGS
Toyota Motor Engineering & Manufacturing (Toyota) notified the agency on May 13, 2015 that they are recalling certain model year 2004 Sequoia vehicles manufactured August 18, 2003, to August 19, 2004, and 2003-2004 Tundra vehicles manufactured March 18, 2003, to August 25, 2004. On June 16, 2015, Toyota expanded the recall to include an additional 1,270,468 vehicles, including model year 2002-2003 and 2005-2007 Sequoia, 2005-2006 Tundra, 2003-2007 Corolla, 2003-2007 Corolla Matrix, 2003-2007 Pontiac Vibe and 2002-2007 Lexus SC vehicles. This is to address a safety defect in the passenger side frontal air bag inflator which may produce excessive internal pressure causing the inflator to rupture upon deployment of the air bag. This recall addresses both the passenger side frontal air bags that were originally installed in the vehicles, as well as replacement air bags that may have been installed as replacement service parts. A replacement air bag may have been installed, as one example, if a vehicle had been in a crash necessitating the replacement of the passenger side frontal air bag.
Risk: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
14V743000
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Risk: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 201952337,591 units in Canada
Airbag
Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: Owners will be notified by mail and instructed to take their vehicle to a dealer to have the passenger-front airbag inflator or airbag module replaced. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected. Additional Note: Vehicles may have had the original front passenger airbag inflator replaced as a "like-for-like" replacement under recall 2016-103 (Toyota Recall #'s SRC 241 & SRC 242) as a temporary remedy while evaluating a permanent remedy. These vehicles will receive the permanent remedy passenger airbag assembly under this recall.
Recall 2016103400,124 units in Canada
Airbag
On certain vehicles, the passenger (frontal) airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the passenger airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Note: This recall supersedes recalls 2013113, 2014224, 2015197 and 2015269. Correction: All vehicles having not received a replacement inflator as part of the previous recall will now have a replacement inflator installed by dealers. For Matrix model vehicles, dealers may replace the front passenger airbag assembly with one equipped with a newly specified inflator.
Recall 20160516,962 units in Canada
Airbag
On certain vehicles, the roll rate sensors in the airbag control module may improperly calibrate if the vehicle experiences a body roll motion approximately four seconds after the ignition is turned to the ‘ON’ position. If the vehicle experiences another subsequent body roll motion, the system may erroneously detect a rollover, causing both of the side curtain airbags to deploy and the seat belt pre-tensioners to be activated. Unintended airbag and/or seat belt pre-tensioner deployment, in a non-warranted (non-impact) situation, could result in injury and increase the risk of a vehicle crash causing injury and/or property damage. Correction: Dealers will replace the airbag control module with one which has improved programming.
Recall 2015269366,860 units in Canada
Airbag
On certain vehicles, the passenger (frontal) airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the passenger airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Note: This recall is superseded by recall 2016103. Please see recall 2016103 for more information. <a href="http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?lang=eng&&rn=2016103">Click here for more information</a>
Recall 200701411,298 units in Canada
Steering
On certain vehicles, a manufacturing issue with the front lower ball joint could result in premature wear. If the vehicle is operated for an extended period of time in this condition, the ball joint may eventually experience excessive wear and looseness, resulting in increased steering effort, reduced vehicle self-centering and noise in the front suspension. In extreme cases, when the driver continues to operate the vehicle in this condition, the lower ball joint may separate from the knuckle causing a loss of vehicle steering control. Correction: Dealers will inspect and, if necessary, replace the front lower ball joints.
Reports where the owner recorded a crash, a fire, an injury or a death.
Pine Bluff, ARCrash
AIR BAGS
I tried to make apointments to local dealers they set up appointments and than don’t do nothing about it they said the don’t have any certified tech to do the job so I left with this mess not knowing when my ride is going to give. Out on me I got about 319000 miles Toyota should be proud and thank me for keeping my ride up to date I do my part to have it running good but they not doing there part to help me with these recalls please help me out.
NHTSA complaint #11480298 — an unverified report by a vehicle owner.
Pine Bluff, ARCrash
SUSPENSION
I tried to make apointments to local dealers they set up appointments and than don’t do nothing about it they said the don’t have any certified tech to do the job so I left with this mess not knowing when my ride is going to give. Out on me I got about 319000 miles Toyota should be proud and thank me for keeping my ride up to date I do my part to have it running good but they not doing there part to help me with these recalls please help me out.
NHTSA complaint #11480298 — an unverified report by a vehicle owner.
Pine Bluff, ARCrash
SERVICE BRAKES
I tried to make apointments to local dealers they set up appointments and than don’t do nothing about it they said the don’t have any certified tech to do the job so I left with this mess not knowing when my ride is going to give. Out on me I got about 319000 miles Toyota should be proud and thank me for keeping my ride up to date I do my part to have it running good but they not doing there part to help me with these recalls please help me out.
NHTSA complaint #11480298 — an unverified report by a vehicle owner.
Fort Worth, TXCrash20 injured
AIR BAGS
WAS IN WRECK AND ROLLED OVER MULTIPLE YIMES AND WENT THRU WINDSHIELD ENDED UP IN HOSPSITAL WITH BRAIN INJURY
NHTSA complaint #11056009 — an unverified report by a vehicle owner.
at 151,000 milesEden Prairie, MNCrash
VEHICLE SPEED CONTROL
MY VEHICLE WILL SUDDENLY ACCELERATE FOR NO REASON. THIS SUDDEN "UNINTENDED ACCELERATION OF POWER" COMES ON WITH NO NOTICE. I HAVE ALMOST HIT A PERSON AND HAVE BEEN IN ONE CAR ACCIDENT AS A RESULT. THIS UNINTENDED ACCELERATION PROBLEM HAS OCCURRED ABOUT 10 TO 12 TIMES. THE UNINTENDED ACCELERATION HAS OCCURRED BOTH IN STATIONARY & IN MOTION; AND BOTH ON A CITY STREET AND HIGHWAY. TURNING HAS NOT BEEN AFFECTED BY UNINTENDED ACCELERATION. TOYOTA HAS TESTED AND PROVIDED THE ATTACHED REPORT TO ME BUT WITHOUT ANY INTERPRETATION. MY VEHICLE REPAIR COST BECAUSE OF THE UNINTENDED ACCELERATION WAS $4,529.24. TOYOTA STILL HAS NOT RESPONDED TO THIS DANGEROUS AND LIFE THREATENING SITUATION. THE MANUFACTURER COULD NOT DUPLICATE THE FAILURE. UPDATED 10/04/2017
NHTSA complaint #11000619 — an unverified report by a vehicle owner.
at 115,780 milesMedford, OR1 injured
SEAT BELTS
OUR TWO YEAR OLD IS IN A PROPERLY SECURED REAR-FACING BRITAX TODDLER CAR SEAT. SHE IS IN THE SECOND ROW ON THE DRIVER SIDE. AS WE WERE DRIVING OUR SIX YEAR OLD ALERTED US TO HER DISTRESS. SHE HAD MANAGED TO GRAB THE SEAT BELT FOR THE MIDDLE SIT (SECOND ROW) AND WRAPPED IT AROUND HER NECK. SHE WAS STRUGGLING TO GET OUT BUT WHEN SHE PULLED IT TO HER, SHE PULLED IT ALL THE WAY OUT SO THE MORE SHE STRUGGLED, THE TIGHTER THE SEAT BELT AROUND HER NECK GOT. HAD OUR SIX YEAR OLD NOT ALERTED US, THIS COULD'VE ENDED TERRIBLY. WE IMMEDIATELY PULLED OVER, GOT HER UNBUCKLED FROM HER CAR SEAT TO PULL HER CLOSER TO THE SEAT BELT FOR ENOUGH SLACK TO GET HER HEAD AND NECK OUT OF THE STRANGLING OF THE SEAT BELT. IMMEDIATELY AFTER THE INCIDENT, OUR TWO YEAR OLD CLUNG TIGHTLY TO MOM AND CRIED WITH RED MARKS AROUND HER NECK. SHE WAS SCARED TO GET BACK IN THE CAR. DAD TOOK THE MIDDLE SEAT BELT AND WRAPPED IT AROUND A HEAD REST TIGHTLY TO GET IT OUT OF THE TODDLERS REACH.
NHTSA complaint #10702382 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Austin, TX
ENGINE
Starter replacement is exceptionally high, self repair impossible. There should be recall on manufacturing design of starter placement inside intake manifold amongst other impossible expectations
NHTSA complaint #11609887 — an unverified report by a vehicle owner.
Las Vegas, NV
Chest Clip, Buckle, Harness
We have an issue with our Cosco Mightyfit LX Convertible Car Seat that we purchased in 2021 from Walmart. About 5 times now, when we have gone to get our child out of the seat, one of the straps has disconnected by itself from the rear buckle loop holder. The first time it happened we thought it may be a fluke, but given it has happened now about 5 times we are concerned about the continued use of this car seat and the safety it would provide in the case of a crash. We are concerned that if involved in a crash, one side (or both) of the chest straps would somehow come undone and our child would not be secured in his seat. Once we re-connect the strap to the buckle/loop on the back side of the car seat, it seems to be okay again for a little bit, but there is no notice or appearance of issues until some time later we go to unbuckle him and realize one strap just pulls out of the back of the seat. Additionally, the issue seems to occur regardless of installation method. It has occurred with both the latch system and the vehicle's seat belt. Issue seems to be regardless of seat installation location as we have had it happen in both the 2nd and 3rd rows. Vehicle seems to not play a factor as well. To answer the suggested questions very specifically: -What component or system failed or malfunctioned, and is it available for inspection upon request? The harness. Specifically, part of the 5-point harness that is the shoulder strap (left side usually) -How was the child’s safety put at risk? Child would not be secure in instance of crash and liable to come out of their car seat or not remain as firmly planted as designed. -Has the car seat been inspected by the manufacturer, police, insurance representatives or others? No it has not. The date listed below of when incident occurred is the most recent date this occurred, but again it has been multiple times now.
NHTSA complaint #11588263 — an unverified report by a vehicle owner.
Lakewood, CO
VEHICLE SPEED CONTROL
After several years of fighting problems with, after braking to a brief stop, the loss of power/abs grinding when accelerating and turning right, now the ABS is completely dysfunctional. Both TRC lights will turn on and usually the parking brake, and when braking at speeds less than 10mph the abs will activate and prevent bring the truck to a stop without pumping them, on dry pavement. When the ABS light turns on, then braking is possible, but all pressure is gone from brake booster and brakes sound like they're grinding, not like the sound of abs engaging. Very dangerous to drive in snow as front brakes work but drive axle doesn't disengage when the brake pedal is depressed. Regular mechanic won't engage with diagnosing issues as he feels the problem is partly computer malfunction and Toyota won't allow for used part mismatching. ABS/ECU is failed.
NHTSA complaint #11571301 — an unverified report by a vehicle owner.
Lakewood, CO
SERVICE BRAKES
After several years of fighting problems with, after braking to a brief stop, the loss of power/abs grinding when accelerating and turning right, now the ABS is completely dysfunctional. Both TRC lights will turn on and usually the parking brake, and when braking at speeds less than 10mph the abs will activate and prevent bring the truck to a stop without pumping them, on dry pavement. When the ABS light turns on, then braking is possible, but all pressure is gone from brake booster and brakes sound like they're grinding, not like the sound of abs engaging. Very dangerous to drive in snow as front brakes work but drive axle doesn't disengage when the brake pedal is depressed. Regular mechanic won't engage with diagnosing issues as he feels the problem is partly computer malfunction and Toyota won't allow for used part mismatching. ABS/ECU is failed.
NHTSA complaint #11571301 — an unverified report by a vehicle owner.
After several years of fighting problems with, after braking to a brief stop, the loss of power/abs grinding when accelerating and turning right, now the ABS is completely dysfunctional. Both TRC lights will turn on and usually the parking brake, and when braking at speeds less than 10mph the abs will activate and prevent bring the truck to a stop without pumping them, on dry pavement. When the ABS light turns on, then braking is possible, but all pressure is gone from brake booster and brakes sound like they're grinding, not like the sound of abs engaging. Very dangerous to drive in snow as front brakes work but drive axle doesn't disengage when the brake pedal is depressed. Regular mechanic won't engage with diagnosing issues as he feels the problem is partly computer malfunction and Toyota won't allow for used part mismatching. ABS/ECU is failed.
NHTSA complaint #11571301 — an unverified report by a vehicle owner.
at 198,000 milesItasca, IL
STRUCTURE:FRAME AND MEMBERS
The contact owned a 2005 Toyota Sequoia. The contact stated that the vehicle had been taken to the dealer on August 7th, 2023, where a protective chemical coating was sprayed on the sub frame. The contact stated that after driving, he noticed that power steering fluid was leaking from the vehicle. There were no warning lights illuminated. The contact’s brother who is an independent mechanic, informed him about the source of the leak and noticed there was rust on the puncher frame. The vehicle was towed to the same local dealer, where it was placed on the lift, and it was diagnosed that the frame had rusted and was damaged beyond repair. The mechanic was able to peel and remove rust while using a screwdriver. The manufacturer was not contacted. The failure mileage was approximately 198,000.
NHTSA complaint #11550200 — an unverified report by a vehicle owner.
Brooklyn, NY
UNKNOWN OR OTHER
Took the suv for an oil change and was brought to my attention that the frame of suv, chassis, is rusted and can break any moment. I took it to Toyota 2 years ago for the recall, and they said it was fine.
NHTSA complaint #11524936 — an unverified report by a vehicle owner.
at 100,000 milesEllensburg, WA
SUSPENSION
The contact owns a 2005 Toyota Sequoia. The contact stated while driving 60 MPH the rear of the vehicle lowered and the rear of the vehicle started to bounce, and the suspension warning light illuminated. The vehicle was taken to the dealer and the dealer stated that the suspension system needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 100,000. The VIN was not available.
NHTSA complaint #11514394 — an unverified report by a vehicle owner.
Monroe, NJ
STRUCTURE:BODY
The frame is damage by the weather.
NHTSA complaint #11509008 — an unverified report by a vehicle owner.
Plymouth, MI
UNKNOWN OR OTHER
2005 Sequoia class action, court ordered frame inspection & either repair or frame replacement. Never received notice of class action. Received letter stating vehicle needed to be inspected. Took to Victory Toyota, Canton, MI on Jan 5, 2018. Was told passed inspection & frame needed seal coating, did not have product. Vehicle was taken in multiple times, never completed the process. On May 6, 2019 the vehicle was taken to this dealership, a rental vehicle was provided and they did nothing and on May 21, 2019, noted the vehicle didn’t pass inspection & the campaign had expired! Per service history report from another dealership, on May 21, (the 15th day they had they had vehicle in their possession), they noted the frame did not pass inspection, also noted the repair timeline expired and they did nothing; however, they were paid to do the job they never did. The frame should of been replaced. I have photos from 2016 showing holes in the frame. I took vehicle to two other dealerships, one inspected in fall 2019 & sent 3 photos to Toyota showing the frame rusted holes but stated once Toyota makes a decision, the never change their mind. Second local dealership printed detailed Toyota repair history report showing Victory stated the vehicle did not pass inspection and that the timeline expired on the 16th day they had the vehicle!! The vehicle interior & exterior is in excellent condition but Toyota knowing refused to replace many of the frames, even though they knew the manufacturer had not made the frames correctly. Toyota has tons of money, clearly they don’t care about their product or customers safety.
NHTSA complaint #11507441 — an unverified report by a vehicle owner.
Plymouth, MI
SUSPENSION
2005 Sequoia class action, court ordered frame inspection & either repair or frame replacement. Never received notice of class action. Received letter stating vehicle needed to be inspected. Took to Victory Toyota, Canton, MI on Jan 5, 2018. Was told passed inspection & frame needed seal coating, did not have product. Vehicle was taken in multiple times, never completed the process. On May 6, 2019 the vehicle was taken to this dealership, a rental vehicle was provided and they did nothing and on May 21, 2019, noted the vehicle didn’t pass inspection & the campaign had expired! Per service history report from another dealership, on May 21, (the 15th day they had they had vehicle in their possession), they noted the frame did not pass inspection, also noted the repair timeline expired and they did nothing; however, they were paid to do the job they never did. The frame should of been replaced. I have photos from 2016 showing holes in the frame. I took vehicle to two other dealerships, one inspected in fall 2019 & sent 3 photos to Toyota showing the frame rusted holes but stated once Toyota makes a decision, the never change their mind. Second local dealership printed detailed Toyota repair history report showing Victory stated the vehicle did not pass inspection and that the timeline expired on the 16th day they had the vehicle!! The vehicle interior & exterior is in excellent condition but Toyota knowing refused to replace many of the frames, even though they knew the manufacturer had not made the frames correctly. Toyota has tons of money, clearly they don’t care about their product or customers safety.
NHTSA complaint #11507441 — an unverified report by a vehicle owner.
Monticello, MN
STEERING
Frame deterioration has rendered the rear torque arm incapable resulting in dynamic misalignment of the rear axle. Under acceleration the vehicle veers into oncoming traffic and under deceleration it veers towards the road ditch as the axle shifts about beneath the vehicle.
NHTSA complaint #11488948 — an unverified report by a vehicle owner.
Monticello, MN
SUSPENSION
Frame deterioration has rendered the rear torque arm incapable resulting in dynamic misalignment of the rear axle. Under acceleration the vehicle veers into oncoming traffic and under deceleration it veers towards the road ditch as the axle shifts about beneath the vehicle.
NHTSA complaint #11488948 — an unverified report by a vehicle owner.
Pine Bluff, ARCrash
AIR BAGS
I tried to make apointments to local dealers they set up appointments and than don’t do nothing about it they said the don’t have any certified tech to do the job so I left with this mess not knowing when my ride is going to give. Out on me I got about 319000 miles Toyota should be proud and thank me for keeping my ride up to date I do my part to have it running good but they not doing there part to help me with these recalls please help me out.
NHTSA complaint #11480298 — an unverified report by a vehicle owner.
Pine Bluff, ARCrash
SUSPENSION
I tried to make apointments to local dealers they set up appointments and than don’t do nothing about it they said the don’t have any certified tech to do the job so I left with this mess not knowing when my ride is going to give. Out on me I got about 319000 miles Toyota should be proud and thank me for keeping my ride up to date I do my part to have it running good but they not doing there part to help me with these recalls please help me out.
NHTSA complaint #11480298 — an unverified report by a vehicle owner.
Pine Bluff, ARCrash
SERVICE BRAKES
I tried to make apointments to local dealers they set up appointments and than don’t do nothing about it they said the don’t have any certified tech to do the job so I left with this mess not knowing when my ride is going to give. Out on me I got about 319000 miles Toyota should be proud and thank me for keeping my ride up to date I do my part to have it running good but they not doing there part to help me with these recalls please help me out.
NHTSA complaint #11480298 — an unverified report by a vehicle owner.
Niles, IL
VEHICLE SPEED CONTROL
Malfunction indicator lights - Check engine, VSC off and TRAC off. The vehicle goes into limp mode. The issue is both a mechanical and engineering defect causing the override of the entire AIP system. Parts affected are Air injection pumps, Air switching valves, Air pump inlets/covers, Gaskets/connectors/clamps and Speed sensors.
NHTSA complaint #11458726 — an unverified report by a vehicle owner.
Niles, IL
ENGINE
Malfunction indicator lights - Check engine, VSC off and TRAC off. The vehicle goes into limp mode. The issue is both a mechanical and engineering defect causing the override of the entire AIP system. Parts affected are Air injection pumps, Air switching valves, Air pump inlets/covers, Gaskets/connectors/clamps and Speed sensors.
NHTSA complaint #11458726 — an unverified report by a vehicle owner.
Niles, IL
FUEL/PROPULSION SYSTEM
Malfunction indicator lights - Check engine, VSC off and TRAC off. The vehicle goes into limp mode. The issue is both a mechanical and engineering defect causing the override of the entire AIP system. Parts affected are Air injection pumps, Air switching valves, Air pump inlets/covers, Gaskets/connectors/clamps and Speed sensors.
NHTSA complaint #11458726 — an unverified report by a vehicle owner.
Pendergrass, GA
UNKNOWN OR OTHER
Frame Rust
NHTSA complaint #11430871 — an unverified report by a vehicle owner.
Troy, NY
AIR BAGS
IN OCTOBER OF 2020, I SCHEDULED AN APPOINTMENT FOR MY AIRBAG RECALLS AT MY LOCAL TOYOTA DEALER (LIA TOYOTA OF COLONIE). MY APPOINTMENT WAS ON OCTOBER 22, 2020. AFTER DEVOTING A DAY TO THIS, I WAS DISMAYED TO LEARN THAT MY VEHICLE COULD NOT BE REPAIRED BECAUSE THE PARTS WERE BACKORDERED. THEY SAID THEY WOULD LET ME KNOW WHEN THE PARTS WERE IN. SEVERAL WEEKS WENT BY, AND I HEARD NOTHING. THEN, I GET A CRYPTIC MESSAGE FROM SOMEONE IN THEIR PARTS DEPARTMENT, AND GAVE ME A NUMBER TO CALL BACK. WHEN I CALLED THE NUMBER, A MAN ANSWERED WHO SAID IT WAS NOT LIA TOYOTA, AND THAT HE'D BEEN GETTING A LOT OF CALLS FROM PEOPLE THINKING THEY WERE CALLING LIA TOYOTA. (THE DEALERSHIP DID PICK UP WHEN I CALLED THE NUMBER, AND IT WAS WHEN I ENTERED THE CHOICE TO SPEAK WITH THE SERVICE DEPARTMENT THAT THE PHONE SYSTEM THEN TRANSFERRED ME TO SOME INDIVIDUAL'S MOBILE PHONE!) SO, I THEN HAD TO TRY A DIFFERENT ROUTE TO CONTACT THE DEALERSHIP AND FIND OUT WHAT WAS HAPPENING. THIS LED TO SEVERAL CALLS WHERE NO ONE REALLY KNEW WHAT WAS HAPPENING. I FINALLY GOT MY ORIGINAL SERVICE MANAGER TO RESEARCH THE SITUATION, AND HE SAID THE PARTS WERE STILL ON BACK ORDER. FAST FORWARD TO DECEMBER 15, 2020, AND I TEXTED THEIR SERVICE DEPARTMENT WHO INFORMED ME THAT 1 PART WAS IN, BUT ANOTHER WAS STILL BACKORDERED. I THEN TEXTED THEM TODAY (JAN 29) AND THEY SAID THE PARTS WERE NOW IN. SO I AM FAIRLY CERTAIN THAT NO ONE WAS EVER GOING TO FOLLOW UP WITH ME TO NOTIFY ME OF THIS. IT'S BEEN 3.5 MONTHS, AND CUSTOMERS' SAFETY DOES NOT SEEM IMPORTANT TO EITHER TOYOTA OR LIA TOYOTA OF COLONIE. I OWN SEVERAL BUSINESSES, AND CUSTOMERS' VALUABLE TIME DOES NOT SEEM IMPORTANT TO THEM EITHER. I SHOULDN'T HAVE TO WORK THIS HARD TO GET A RECALL REPAIR DONE.
NHTSA complaint #11390655 — an unverified report by a vehicle owner.
at 226,152 milesGranger, IN
UNKNOWN OR OTHER
THESE VEHICLES HAVE A WELL KNOWN FRAME RUST ISSUE. IN MARCH OF 2018, TOYOTA DEEMED THIS FRAME SAFE AFTER AN INSPECTION AND APPLIED AN UNDERCOATING TO COVER UP THE RUST. A YEAR LATER THE UNDERCOATING BEGAN TO FLAKE OFF, REVEALING THE SEVERE RUST UNDERNEATH. LAST WEEK, NOT EVEN THREE YEARS LATER, WE WERE MAKING A RIGHT TURN AND FELT A POP UNDERNEATH. THE PASSENGER SIDE SWAY BAR MOUNT BROKE LOOSE FROM THE FRAME, AND THE TOYOTA DEALERSHIP TOLD US THE FRAME IS SO ROTTED THERE'S NOTHING LEFT TO WELD IT BACK TO. OTHER THAN THE FRAME ROT, THE VEHICLE RUNS, LOOKS, AND DRIVES LIKE NEW. THIS FRAME, AS WELL AS MANY OTHERS, SHOULD HAVE BEEN REPLACED INSTEAD OF UNDERCOATED. THE CLASS ACTION LAWSUIT AND SERVICE CAMPAIGN ARE OVER, BUT I THINK THIS SHOULD BE REVISITED, AS THERE ARE STILL MANY INSTANCES OF THIS HAPPENING.
NHTSA complaint #11386488 — an unverified report by a vehicle owner.
at 240,000 milesBlue Springs, MO
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 TOYOTA SEQUOIA. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE FRAME CORRODED AND THE SUSPENSION ARMS THAT HOLDS THE FRAME SPRINGS WERE ALSO CORRODED. THE CONTACT BECAME AWARE OF THE FAILURE WHILE DRIVING APPROXIMATELY 30 MPH, WHEN THE CONTACT HEARD AN ABNORMALLY LOUD SOUND. THE CONTACT DROVE THE VEHICLE HOME. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE MANUFACTURER INFORMED THE CONTACT THAT THE WARRANTY HAD EXPIRED FOR THE CORROSION REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 240,000.
NHTSA complaint #11349811 — an unverified report by a vehicle owner.
at 23,400 milesLaredo, TX
UNKNOWN OR OTHER
LABEL FOR DOT COMPLIANT VEHICLE IS NOT ON THE DRIVER SIDE DOOR OF THE VEHICLE. TRYING TO IMPORT VEHICLE INTO THE US FROM MX
NHTSA complaint #11341724 — an unverified report by a vehicle owner.
at 272,000 milesWestport, MA
STRUCTURE:BODY
ON 1/31/20 I TOOK POSSESSION OF 2005 TOYOTA SEQUOIA, VIN [XXX] AND ON 2/3/20 I REGISTERED THE VEHICLE IN THE STATE OF MASSACHUSETTS. THE PREVIOUS OWNER [XXX] HAD ORIGINALLY PURCHASED THE VEHICLE ON NOVEMBER 27, 2007 WITH 48,836 MILES. [XXX]. TOLD ME THAT TOYOTA HAD INSPECTED THE FRAME AND COATED IT. ON 2/4/20 I VISITED TOYOTA OF DARTMOUTH IN NORTH DARTMOUTH, MA 02747 FOR SET UP AN APPOINTMENT TO HAVE TWO AIR BAG RECALLS ADDRESSED. UPON THEIR REVIEW OF THE VEHICLE'S TOYOTA SERVICE RECORD THEY INFORMED ME THAT NO RECORD REGARDING THE FRAME OR FRAME COATING EXISTS. ON 2/11/20 TOYOTA DARTMOUTH TOOK THE VEHICLE IN FOR THE TWO AIR BAG RECALLS AND DURING THAT TIME I HAD ASKED FOR AN OPINION OF THE FRAME. THEY COMPLETED THE AIR BAG RECALLS AND TOLD ME THAT THEY WERE UNABLE TO LIFT THE VEHICLE. SEVERE ROT HOLES ON THE DRIVER SIDE REAR OF FRAME WHERE DRAG LINK CONNECTS TO FRAME. VEHICLE IS UNSAFE.? THEY RECOMMENDED I CALL TOYOTA BECAUSE THE FRAME PROGRAM HAD EXPIRED BUT SAID THAT TOYOTA MIGHT BE ABLE TO HELP. I CALLED TOYOTA THAT AFTERNOON AND WAS TOLD A CUSTOMER EXPERIENCE AGENT WOULD CALL ME BACK THE FOLLOWING DAY. ON 2/12/20 A TOYOTA AGENT CALLED ME AND EXPLAINED THAT BECAUSE THE FRAME PROGRAM HAD EXPIRED IN JANUARY 2019 THAT THERE WAS NOTHING THAT TOYOTA COULD DO. I ASKED TO SPEAK WITH SOMEONE HIGHER UP WHO COULD REVIEW THE CASE. I WAS CONNECTED WITH [XXX], OPERATIONS SUPERVISOR OF CUSTOMER EXPERIENCE AT THE TOYOTA HEADQUARTERS IN PLANO, TX. [XXX] ALSO EXPLAINED THAT BECAUSE THE FRAME INSPECTION/REPLACEMENT PROGRAM FOR MY VEHICLE HAD EXPIRED THAT THERE WAS NOTHING TOYOTA COULD DO. I REQUESTED THAT HE ELEVATE THE CASE HIGHER TO SOMEONE WHO COULD REVIEW THE CASE ON A STAND ALONE BASIS. [XXX] TOLD ME THAT HE WAS THE HIGHEST THIS COULD GO AND THAT THERE WOULD BE NO FURTHER ACTION BY TOYOTA FOR THIS CASE # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11308925 — an unverified report by a vehicle owner.