19 of the
124 complaints about the 2003 Toyota Sienna are about the
body and structure — 15% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
70,000 miles.
TL* THE CONTACT OWNS A 2003 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 45 MPH, AN ABNORMAL SQUEAKING SOUND EMITTED FROM THE REAR OF THE VEHICLE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE IT WAS DIAGNOSED THAT SPARE TIRE CARRIER ASSEMBLY CABLE WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 10V160000 (STRUCTURE); HOWEVER, THE RECALL PART NEEDED WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
NHTSA complaint #10750339 — an unverified report by a vehicle owner.
Fremont, CA
STRUCTURE:BODY
THE REAR WINDOW AT DRIVER SIDE STARTED TO LOOSE ABOUT 6 MONTHS AGO. AT THE BEGINNING, IT MADE NOISE WHEN OPEN THE REAR WINDOW. SO WE KEPT IT CLOSED ALL THE TIME. BUT GRADUALLY, IT IS GETTING WORSE AND WORSE. NOW EVEN WITH THE WINDOW CLOSED, THE WINDOW STILL SHAKES AND MAKES NOISES, SOUNDS LIKE THE WINDOW GLASS WILL DROP AT TIME.
NHTSA complaint #10505892 — an unverified report by a vehicle owner.
at 51,329 milesCarlsbad, CA
STRUCTURE:BODY
JULY 31, 2009 THIS WAS THE STATE OF THE CAR: DRIVER SIDE DOOR MAKES A POPPING NOISE. AUTOMATIC PASSENGER SLIDING DOOR IS NOT SMOOTH WHEN OPENING. FEB 2, 2012: THE DRIVER SIDE POPPING NOISE HAS GOTTEN MUCH WORSE. THE PASSENGER SLIDING DOOR NO LONGER WORKS.
NHTSA complaint #10446393 — an unverified report by a vehicle owner.
at 51,329 milesCarlsbad, CA
STRUCTURE:BODY:DOOR
JULY 31, 2009 THIS WAS THE STATE OF THE CAR: DRIVER SIDE DOOR MAKES A POPPING NOISE. AUTOMATIC PASSENGER SLIDING DOOR IS NOT SMOOTH WHEN OPENING. FEB 2, 2012: THE DRIVER SIDE POPPING NOISE HAS GOTTEN MUCH WORSE. THE PASSENGER SLIDING DOOR NO LONGER WORKS.
NHTSA complaint #10446393 — an unverified report by a vehicle owner.
at 98,000 milesWaipahu, HI
STRUCTURE:BODY
DRIVER AND FRONT PASSENGER DOOR STARTED MAKING LOUD CLICKING SOUNDS WHEN OPENING AND CLOSING DOORS BACK IN MAY OF LAST YEAR. THEN ABOUT 2 MONTHS AGO, THE FRONT PASSENGER DOOR WOULD NOT CLOSE FULLY AND WOULD ONLY OPEN UP A FEW INCHES. AFTER I WAS ABLE TO OPEN UP, I NOTICED THE DOOR WELD HAD SNAPPED AND BROKEN OFF (WHERE IT ATTACHES TO THE DOOR). I SEARCHED ONLINE AND FOUND OUT THIS IS A COMMON PROBLEM WITH SIENNAS AND THERE WAS A SERVICE BULLETIN FOR THIS PROBLEM, ALTHOUGH NOT FOR MY YEAR. FROM WHAT I'VE READ, DOOR WELDS ARE NOT SUPPOSE TO BREAK OFF ON DOOR AND THIS IS A SERIOUS DEFECT THAT TOYOTA SHOULD TAKE CARE OF.
NHTSA complaint #10445773 — an unverified report by a vehicle owner.
at 140,000 milesVista, CA
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR DRIVER SIDE SLIDING DOOR WOULD NOT OPEN. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT ALSO STATED THAT THE VEHICLE EXPERIENCED A RECURRING FAILURE IN THE PAST IN WHICH BOTH REAR DOORS WOULD EXPERIENCE DIFFICULTY LOCKING. THE FAILURE MILEAGE WAS 140,000.
NHTSA complaint #10445097 — an unverified report by a vehicle owner.
at 95,000 milesWaverly Hall, GA
STRUCTURE:FRAME AND MEMBERS
BOTH OF THE REAR DOORS IN MY TOYOTA SIENA WILL NOT OPEN FROM EITHER SIDE. TO GET OUT OF THE CAR IN AM EMERGENCY PEOPLE HAVE TO CLIMB OVER TO THE FRONT SEATS.
NHTSA complaint #10378746 — an unverified report by a vehicle owner.
at 115,000 milesRhill, GA
STRUCTURE:BODY:HATCHBACK/LIFTGATE
THE HANDLE ON THE LIFT GATE FOR MY 2003 TOYOTA SIENNA BROKE OFF RIGHT IN MY HAND. THE GATE REMAINS LOCKED AND UNABLE TO OPEN IT.
NHTSA complaint #10366761 — an unverified report by a vehicle owner.
at 90,000 milesAlbuquerque, NM
STRUCTURE:BODY:DOOR
BROKEN CABLE FOR SLIDING DOOR OF MY 2003 TOYOTA SIENNA.
NHTSA complaint #10357050 — an unverified report by a vehicle owner.
Duplin, OH
STRUCTURE
TL* THE CONTACT OWNS A 2003 TOYOTA SIENNA XE. THE CONTACT STATED HE RECEIVED A RECALL NOTIFICATION UNDER THE NHTSA CAMPAIGN ID NUMBER 10V160000 (STRUCTURE). THE AUTHORIZED DEALER WAS NOTIFIED TO SCHEDULE AN APPOINTMENT FOR THE REMEDY REPAIR; HOWEVER, THE TIME FRAME PROVIDED FOR THE REPAIR WAS NOT COMPATIBLE WITH THE CONTACT'S WORK HOURS. ALSO, THE CONTACT STATED THE DEALER SHOULD PROVIDE A FREE RENTAL VEHICLE DURING THE TIME OF THE RECALL REPAIR. THERE WAS NO FAILURE RELATED TO THE RECALL DEFECT. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT.
NHTSA complaint #10350358 — an unverified report by a vehicle owner.
at 139,000 milesMequon, WI1 injured
STRUCTURE:BODY:TAILGATE
OPENED TAIL GATE ON 03 TOYOTA SIENNA VAN. REACHED IN TO GET SOMETHING AND GATE SUDDENLY CAME DOWN STRIKING ME ON THE TOP OF MY HEAD CAUSING A CONCUSSION. GAS STRUTS WERE REPLACED AT A COST OF OVER $300. OLD PARTS NOT AVAILABLE.
NHTSA complaint #10347933 — an unverified report by a vehicle owner.
at 70,000 milesAshburn, VA
STRUCTURE
I OWN TOYOTA SIENNA 2003 CE. I AM NOT ABLE TO OPEN PASSENGER SLIDING DOOR FROM INSIDE. THIS IS BEEN PROBLEM FOR A WHILE. IT IS VERY INCONVENIENT THAT EVERY TIME SOME ONE HAS TO STEP OUT TO OPEN THE DOOR FROM OUTSIDE. THIS CAN BE SOME TIME SAFETY ISSUE IF DRIVER HAS TO STEP OUT TO OPEN PASSENGER DOOR, RISKING DRIVER OPEN TO INCOMING VEHICLE.
NHTSA complaint #10328934 — an unverified report by a vehicle owner.
at 17,000 milesMenomonee Falls, WI
STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2003 TOYOTA SIENNA. THE CONTACT STATED THAT BOTH SLIDING DOORS WOULD NOT OPEN INTERMITTENTLY. ALSO, THE SLIDING DOOR LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL UNTIL THE VEHICLE WAS TURNED OFF. THE VEHICLE HAD NOT BEEN TAKEN TO AN AUTHORIZED DEALERSHIP AT THE TIME OF THE COMPLAINT. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 17,000.
NHTSA complaint #10327063 — an unverified report by a vehicle owner.
at 20,000 milesSpring Hill, FL
STRUCTURE
2003 TOYOTA SIENNA MINIVAN, BOTH SLIDING DOORS DO NOT OPERATE PROPERLY. THE DRIVER SIDE STAYS SHUT ALWAYS AND WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE. THE PASSENGER SLIDER WILL OPEN FROM THE OUTSIDE IF YOU PLACE THE CHILDPROOF LOCK ON. THIS HAPPENED ON AND OFF AND GOT TO BE CONSTANT AFTER THE 3 YEAR WARRANTY IS UP. THIS IS NOT FROM WEAR AND TEAR. IT IS A KNOWN 'SIENNA PROBLEM FORUM' ISSUE AND EVERY TIME SOMEONE GOES TO TOYOTA, THEY DENY THAT A PROBLEM EXISTS. DOES THAT SOUND FAMILIAR? IS IT SAFE WHEN YOU CANNOT GET OUT OF YOUR DOOR?
NHTSA complaint #10326506 — an unverified report by a vehicle owner.
at 117,123 milesSparta, NJ
STRUCTURE:BODY:DOOR
AUTOMATIC SLIDING DOOR ON 2003 TOYOTA SIENNA FAILURE (PASSENGER SIDE). THE DOOR STARTED TO HAVE PROBLEMS CLOSING COMPLETELY. THE DOOR WOULD SENSE RESISTANCE AND OPEN, WHEN NO RESISTANCE WAS PRESENT DURING THE CLOSURE PROCESS. WITHIN 30 DAYS THE DOOR NO LONGER MOVES AND IS PROVING A HAZARD TO ATTEMPT CLOSURE. THERE IS NO TRUE MANUAL OVERRIDE TO OPENING OR CLOSING THE DOOR AS THE SENSORS KICK-IN. WHEN THE DOOR IS EVENTUALLY CLOSED THE DOOR RATTLES WHILE DRIVING AND WE ARE NOT SURE IF THE DOOR IS REALLY SAFE. TOYOTA OFFERS TO REPLACE ALL THE PARTS AND THE DOOR MOTOR FOR OVER $1800.00.
NHTSA complaint #10278340 — an unverified report by a vehicle owner.
at 5,000 milesBaltimore, MD
STRUCTURE:BODY:DOOR
MY MINIVAN PASSENGER DOORS INTERMITTENTLY EITHER FAIL TO OPEN OR CLOSE PROPERLY. MOST OFTEN THE DOORS WON'T OPEN AND PASSENGERS CANNOT EXIT WITHOUT CRAWLING THROUGH TO THE OTHER SIDE OR FRONT. OCCASIONALLY THE DOORS WILL NOT CATCH WHEN CLOSED, FORCING ME TO DRIVE SLOWLY WITH HAZARDS UNTIL IT GETS "UNSTUCK". I'VE HAD THESE PROBLEMS INTERMITTENTLY SINCE THE VAN WAS LESS THE 1 YEAR. THE DEALER HAS TENDED TO BLAME ME OR MAKE A REPAIR WHICH HASN'T LASTED. MOST RECENTLY THEY REPLACED A DOOR HANDLE AND SUPPOSEDLY ADJUSTED A CABLE AND TOLD ME THE PROBLEM WAS FIXED AND GUARANTEED FOR 6 MONTHS AND THEN WANTED TO CHARGE FOR ADDITIONAL PARTS AND SERVICE WHEN BROUGHT BACK IN 5 WEEKS LATER WITH ONGOING PROBLEMS. IN REVIEWING YOUR WEBSITE THIS IS A PROBLEM WHICH HAS BEEN REPORTED BY OTHERS. SOMETIMES THE THUMB PIECE STICKS, OTHER TIMES THE HANDLE FAILS TO OPEN THE DOOR. A THIS POINT BOTH DOOR HANDLES HAVE BEEN REPLACED AND YET PROBLEMS STILL OCCUR, ESPECIALLY WHEN IT IS HOT AND HUMID OR VERY COLD. DATE GIVEN IS WHEN PROBLEM FIRST STARTED, STILL OCCURS IN 2008.
NHTSA complaint #10227131 — an unverified report by a vehicle owner.
at 59,000 milesMT Airy, MD
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
2003 TOYOTA SIENNA CE 5-DOOR V6 W 59K MILES. OUTSIDE DOOR HANDLE ON DRIVER'S SIDE SLIDING DOOR BROKE. DOOR CANNOT BE OPEND FROM OUTSIDE AFTER THE BREAK.
NHTSA complaint #10187457 — an unverified report by a vehicle owner.
at 34,000 milesBaltimore, MD
STRUCTURE:BODY:DOOR
DT*: THE CONTACT STATED IN HOT, HUMID WEATHER, THE REAR DOORS WERE CLOSED AND WOULD NOT OPEN. IF THE OPENED, THEY WOULD NOT CLOSE. THIS PROBLEM OCCURRED INTERMITTENTLY. THE DEALER HAS REPLACED THE DRIVER SIDE OPENER WITH NO SUCCESS. THE DEALER CAN NOT DUPLICATE THE PROBLEM.
NHTSA complaint #10161148 — an unverified report by a vehicle owner.
Springfield, IL
STRUCTURE:BODY:DOOR
PROBLEMS WITH SLIDING DOOR, TRANSMISSION. MR. THE DEALER REPLACED THE TRANSMISSION, THE CONSUMER WAS TOLD IT WAS A MANUFACTURERS DEFECT.
NHTSA complaint #10015200 — an unverified report by a vehicle owner.