2016 Toyota Sienna body problems

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Our van has recently been having issues with the sliding doors. It has occurred while driving and the warning light as well as the warning for a door open, and the door lights have came on. Right before this occurs you can hear a click sound from the sliding door behind the driver's side as well as when you close the door, you can hear a strange sound when it closes, unlike the passenger side sliding door.

NHTSA complaint #11679778 — an unverified report by a vehicle owner.

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The contact owns a 2016 Toyota Sienna. The contact stated that the driver’s side electric sliding door failed to properly open and close, and occasionally abruptly closed, causing a safety hazard to the occupants entering and exiting the vehicle. The cause of the failure has not yet been determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 16V858000 (STRUCTURE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was unknown.

NHTSA complaint #11656702 — an unverified report by a vehicle owner.

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CURRENTLY OVERSEAS IN THE ARMY AND NO TOYOTA STORE WILL FIX IT AND THE ARMY WILL NOT LET ME SHIP MY VEHICLE BACK TO THE STATES. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11396132 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE STOPPED WITH THE ENGINE STILL RUNNING, THE PASSENGER'S SIDE SLIDING DOOR SLID OPEN INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AUBURN TOYOTA (800 NEVADA ST, AUBURN, CA 95603) AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). APPROXIMATELY TWO YEARS LATER, THE FAILURE HAD RECURRED WHILE THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER ON TWO SEPARATE OCCASIONS WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 36,512.

NHTSA complaint #11339817 — an unverified report by a vehicle owner.

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IT THE SLIDING DOOR THAT COULD OPEN WHILE DRIVING. TOYOTA SENT A RECALL DOCUMENT BUT THEY CLAIM THAT SINCE IT WAS FIXED WITH A RAMP FOR HANDICAP ,THEY CLAIM THAT THE ONES RESPONSIBLE ARE THE OTHER COMPANY AND NOT TOYOTA. THE COMPANY EXAMINED IT AND THEY CLAIM THAT IT IS TOYOTA.

NHTSA complaint #11206506 — an unverified report by a vehicle owner.

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POWER SLIDING DOOR CABLE SNAPPED. IT HAPPENED TO BOTH DOOR (RIGHT AND LEFT) ABOUT 6 MONTHS APART. HAD THE CAR FOR ABOUT 2 YEARS NOT NOT EVEN EXCESSIVE USE. THE FIRST TIME WAS AT A DEALERSHIP FOR VEHICLE SERVICE AND THEY FIX IT FOR FREE SINCE IT HAPPENED THERE EVEN THOUGH THEY SAID WARRANTY DOES NOT COVER. THE SECOND TIME WAS OVER THIS WEEKEND AND WHEN I SEARCH ONLINE, MANY PEOPLE EXPERIENCE THE SAME PROBLEM. POOR QUALITY CABLE (LINKAGE) FOR THE POWERED SLIDING DOOR.

NHTSA complaint #11145293 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT STATED THAT THE DOOR SPONTANEOUSLY OPENED WHILE THE VEHICLE WAS IN MOTION. THE CONTACT CALLED ANTIAC TOYOTA (1817 AUTO CENTER DR, ANTIOCH, CA 94509) AND WAS INFORMED THAT THERE WAS NO OPEN RECALL OR REMEDY FOR THE FAILURE. IN ADDITION, WHILE DRIVING APPROXIMATELY 75 MPH, THE SEAT BELT SPONTANEOUSLY BECAME UNLOCKED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT BELT BUCKLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN AN UNKNOWN RECALL FOR THE STRUCTURE. THE MANUFACTURER INFORMED THE CONTACT THAT NOTHING COULD BE DONE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

NHTSA complaint #11034418 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LIA TOYOTA OF COLONIE, 2116 CENTRAL AVE, SCHENECTADY, NY 12304) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 888-270-9371 AND STATED THAT THE PARTS WERE AVAILABLE AND TO CONTACT THE DEALER. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11030461 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (CAVENDER TOYOTA 5730 NW LOOP 410 SAN ANTONIO, TX, 78238) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10993732 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.

NHTSA complaint #10992737 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10991019 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACT AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10983060 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10971615 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10967776 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #10966565 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE: BODY) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10955237 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10950460 — an unverified report by a vehicle owner.

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RECEIVED NOTICE IN THE POWER SLIDING DOOR MALFUNCTIONING. TOYOTA HAS FAILED TO PROVIDE A SOLUTION AND REFUSES TO PROVIDE A LOANER CAR. TOYOTA INDICATED THAT ONE SHOULD NOT DRIVE IN THE BACK SEAT BECAUSE THE DOOR COULD POTENTIALLY OPEN. WITH SOMETHING THIS SERIOUS, HOW CAN THEY NOT PROVIDE A LOANER CAR TO THEIR CUSTOMERS UNTIL A RESOLUTION IS FOUND?! THIS IS HIGHLY UNACCEPTABLE AND HORRIBLE CUSTOMER SERVICE FROM TOYOTA.

NHTSA complaint #10950364 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT STATED THAT THE HATCH ON THE REAR OF THE VEHICLE CLOSED INDEPENDENTLY WITHOUT WARNING. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

NHTSA complaint #10946176 — an unverified report by a vehicle owner.

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TOYOTA NOTIFIED ME TODAY 1/17/17 OF A RECALL DATING BACK TO NOVEMBER 22, 2016. THERE IS STILL NO REMEDY FOR THE RECALL, WHICH POSES A SERIOUS SAFETY ISSUE. MY CONCERN IS DRIVING THIS VEHICLE UNDER UNSAFE CONDITIONS, WITH THE POSSIBILITY OF SOMETHING DIRE OCCURRING.

NHTSA complaint #10945814 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 02/09/17 *BF THE CONSUMER STATED HE/SHE EXPERIENCED AN ISSUE WITH THE DOOR OPENING/CLOSING. UPDATED 03/01/17.

NHTSA complaint #10944134 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 02/09/17 *BF THE CONSUMER STATED HE/SHE EXPERIENCED AN ISSUE WITH THE DOOR OPENING/CLOSING. UPDATED 03/01/17.

NHTSA complaint #10944134 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS A MODIFIED HANDICAPPED VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10943943 — an unverified report by a vehicle owner.

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THE SLIDING PASSENGER DOORS STOPPED WORKING AND YOU COULD NOT OPEN THEM MANUALLY. PASSENGERS SIDE DOOR STOPPED WORKING 8/3/15 AND THE DRIVERS SIDE DOOR STOPPED WORKING 5/3/16.

NHTSA complaint #10862854 — an unverified report by a vehicle owner.