57 of the 227 complaints about the 2010 Toyota Sienna are about the body and structure — 25% of everything reported for this model year. Half of the failures with a mileage on record happened before 72,000 miles.
57
Complaints
0
Crashes
0
Fires
2
Injuries
Filed with NHTSA, in their own words.
STRUCTURE:BODY
THE DASHBOARD IS DEFECTIVE. TOYOTA ACKNOWLEDGE THIS DEFECT, AND ISSUES A FREE REPLACEMENT. HOWEVER, TOYOTA CLAIMS THE WARRANTY PERIOD HAS EXPIRED, AND WILL NOT REPLACE MY DASHBOARD. DUE TO COVID 19 LOCKDOWN, I DID NOT GET IT FIXED EARLIER, AND WAS NOT AWARE THAT RECALLS HAVE EXPIRING AN EXPIRING DATE.
NHTSA complaint #11365075 — an unverified report by a vehicle owner.
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER'S SIDE DASHBOARD WAS STICKY AND MELTING. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, HIS VIEW WAS OBSTRUCTED DUE TO THE GLARE FROM THE DASHBOARD. LONGO TOYOTA OF PROSPER (2100 W UNIVERSITY DR, PROSPER, TX 75078 (469) 850-6315) WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT WAS PROVIDED INFORMATION ON REGARDING AN EXTENDED WARRANTY ON THE VEHICLE REGARDING THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE EXTENDED WARRANTY INFORMATION WAS SENT OUT IN 2016. THE FAILURE MILEAGE WAS 65,000.
NHTSA complaint #11339533 — an unverified report by a vehicle owner.
STRUCTURE:BODY
DASHBOARD CRASH ITSELF AND STICKY. I ALWAYS USE WINDSHIELD SUN SHADE COVER. I ASKED LOCAL TOYOTA DEALER BUT IT IS NOT RECALL.
NHTSA complaint #11328459 — an unverified report by a vehicle owner.
STRUCTURE:BODY
MECHANISM INSIDE RIGHT SLIDING DOOR CRACKED AND DOOR IS PERMANENTLY CLOSED. BOTH LEFT AND RIGHT SIDE THE PULLY WIRE THAT OPENS THE DOOR SNAPPED. BOTH DOORS NOW MALFUNCTIONED WITH ONE DOOR COMPLETELY SEALED CLOSED.
NHTSA complaint #11278629 — an unverified report by a vehicle owner.
STRUCTURE:BODY
SLIDING DOOR CABLE SNAPPED UNEXPECTEDLY CAUSING DOOR TO BECOME INOPPERABLE. IT IS NOW JAMMED SHUT AND WILL NOT OPEN FROM INSIDE OR OUTSIDE, CAUSING A POTENTIAL SAFETY ISSUE. THIS IS SECOND DOOR WHERE THE CABLE HAS SNAPPED AND INOPERABILITY OF DOOR COULD BECOME A SAFETY ISSUE IF PASSENGERS NEED TO EXIT. TOYOTA WILL NOT STAND BEHIND THE DOOR AND ASKS UPWARDS OF $2K TO REPAIR.
NHTSA complaint #11277219 — an unverified report by a vehicle owner.
STRUCTURE:BODY
BOTH BACK SLIDING DOOR CABLES SNAPPED. HAVE BEEN ADVISED THE MOTORS SIEZED CAUSING THE CABLES TO SNAP. NEITHER DOOR WORKS. DRIVER'S SIDE DOOR CAN ONLY OPEN 6 INCHES. THIS IS A SAFETY HAZARD IN EVENT OF EMERGENCY. MY CHILDREN CAN NOT GET OUT OF THE CAR AND CAN NOT OPERATE THE ONE DOOR ABLE TO MANUALLY OPEN. FIX HAS BEEN ESTIMATED AT $1900 PER DOOR. TOYOTA KNOWS THIS IS AN ISSUE. THEY ISSUED A CUSTOMER WARRANTEE ENHANCEMENT FOR IT BUT IT HAS EXPIRED. THEY REFUSE TO REOPEN IT. THERE HAS BEEN A RECALL FOR THIS ON THE 2004-2009 MODEL YEAR AND CURRENTLY A RECALL FOR THIS FOR 2011-2018 MODELS BUT NOT THE 2010. THERE ARE HUNDREDS OF TOYOTA SIENNA'S ON THE ROAD WITH THIS ISSUE AND IT IS COMPLETELY UNSAFE AND TOTALLY UNACCEPTABLE THAT TOYOTA REFUSES TO TAKE RESPONSIBILITY FOR THE 2010'S AND COVER THE COSTS TO FIX THE PROBLEM.
NHTSA complaint #11255723 — an unverified report by a vehicle owner.
STRUCTURE:BODY
THE POWER CABLE TO THE DRIVER'S SIDE DOOR SNAPPED OFF RESULTING IN NO MORE POWER DOOR. THE VEHICLE WAS STATIONARY.
NHTSA complaint #11118183 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT STATED THAT THE SLIDING DOORS FAILED TO OPERATE ON OCCASION. THE DOORS ONLY WORKED BY USING THE REMOTE CONTROL HANDLE FROM OUTSIDE THE VEHICLE. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 84,600.
NHTSA complaint #11062504 — an unverified report by a vehicle owner.
STRUCTURE:BODY
DRIVER SIDE SLIDING DOOR. CABLE HAS COME LOOSE. DOOR NO LONGER OPENS AND CLOSES WHEN PRESSING THE OPEN/CLOSE BUTTON. VEHICLE IS STATIONARY. NOW IT IS VERY DIFFICULT TO MANUALLY OPEN OR CLOSE THE DOOR. PASSENGER MUST NOW EXIT FROM PASSENGER SIDE OF CAR. THIS IS A SAFETY HAZZARD.
NHTSA complaint #11048613 — an unverified report by a vehicle owner.
STRUCTURE:BODY
SECOND FAILURE OF SLIDING SIDE DOOR WHEREBY CABLE THAT OPENS AND CLOSES THE DOOR AUTOMATICALLY MALFUNCTIONS.THE DOOR GETS JAMMED PARTWAY OPEN TRAPPING PASSENGERS INSIDE. THE ONLY WAY OUT IS TO CUT THE CABLE.
NHTSA complaint #11047660 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR
2010 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO REAR POWER DOOR MALFUNCTION AND SEEKS REIMBURSEMENT FOR REPAIRS. *LD THE CONSUMER STATED THE WARRANTY WAS EXTENDED, BUT NOT FOR THE 2010 MODEL YEAR. UPDATED 09/11/017
NHTSA complaint #11019728 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER SIDE REAR DOOR DID NOT OPEN AND THE CABLE WAS HANGING OUT THE TRACK. THE VEHICLE WAS TAKEN TO THE DEALER VANDERSTEIN TOYOTA IN ROCHESTER NEW YORK FOR A DIAGNOSIS. THE SLIDING DOOR CABLE FRACTURED AND NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THE PASSENGER SIDE REAR DOOR EXPERIENCED THE SAME FAILURE LAST YEAR, BUT IN THE RECENT FAILURE, THE LATCH WAS FRACTURED. THE VEHICLE WAS REPAIRED LAST YEAR. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT THE VIN DID NOT QUALIFY FOR THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11021767 — an unverified report by a vehicle owner.
STRUCTURE:BODY
DRIVER SIDE POWER DOOR CABLE BROKE WHILE OPENING THE DOOR. CANNOT OPEN DOOR AT ALL NOW. HAVING TO PAY $2000 TO GET NEW CABLE AND MOTOR. LOTS OF SIMILAR POWER DOOR PROBLEMS RECORDED ON THE WEB. TOYOTA SHOULD SHARE REPAIR COST AS THE PARTS FAILURE OBVIOUSLY POSES SAFETY ISSUE IF NOT REPAIRED ASAP.
NHTSA complaint #11012730 — an unverified report by a vehicle owner.
STRUCTURE
TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT STATED THAT THE HEADLIGHT ASSEMBLY COVERS WERE FOGGY AND CREATED DULL ILLUMINATION AT A DISTANCE. THE DEALER STATED THAT THEY HAD A PROCESS TO SPRAY THE HEADLIGHT COVERS AND MAKE THEM ULTRAVIOLET, BUT THERE WAS NO EXPLANATION AS TO WHAT CAUSED THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS NORMAL WEAR AND TEAR. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
NHTSA complaint #10981200 — an unverified report by a vehicle owner.
STRUCTURE:BODY
CABLE DRIVING THE SLIDING DOOR JAMS WITH DOOR ONLY 9" OPEN. OCCUPANTS COULD BE TRAPPED INSIDE VEHICLE. CABLE HAS TO ARE CUT TO OPEN THE DOOR COMPLETELY.
NHTSA complaint #10969955 — an unverified report by a vehicle owner.
STRUCTURE:BODY
WHILE PARKED DRIVER SIDE REAR PANEL WINDOW FELL FROM VEHICLE. 2ND ISSUED DRIVER SIDE REAR SLIDING DOOR CABLE SNAPPED CAUSING DOOR TO BE DISABLED. UNKNOWN WHEN THE CABLE SNAPPED.
NHTSA complaint #10967172 — an unverified report by a vehicle owner.
STRUCTURE:BODY
SLIDING DOOR CABLES BROKEN BOTH RIGHT AND LEFT SIDES
NHTSA complaint #10947690 — an unverified report by a vehicle owner.
STRUCTURE:BODY
WHEN WE WENT TO OPEN THE POWER SLIDING SIDE DRIVERS DOOR..THE WIRE BROKE AND IT WOULD NOT OPEN ALL THE WAY. IT HAD TO BE FORCED CLOSED. THE WIRE THAT CONTROLS THE POWER DOOR HAD BROKE. TOYOTA SAID IT WOULD COST ABOUT $2500.00 TO FIX. WE USED THE OTHER BACK SIDE DOOR UNTIL THE WIRE ON IT BROKE ALSO. IT WAS ABLE TO BE USED MANUALLY. MY BROTHER-IN-LAW WAS ABLE TO GET THE DRIVERS SIDE DOOR UNSTUCK SO WE CAN USE IT MANUALLY ALSO. CAN NOT AFFORD TO PAY $5000.00 TO FIX POWER DOORS.
NHTSA complaint #10930010 — an unverified report by a vehicle owner.
STRUCTURE:BODY
TAKATA RECALL. TOYOTA SIENNA 2010. POWER SLIDING DOOR ON PASSENGER SIDE - THE CABLE FOR POWER DOOR OPERATION SNAPPED OUT OF NOWHERE. THE POWER FUNCTION NO LONGER WORKS AND I HAVE AN 18" CABLE HANGING OUT THE SIDE OF MY CAR NOW. CAR IS ONLY 6 YEARS OLD WITH 85,000 MILES AND ESTIMATE FOR REPAIR IS OVER $2,000. IT WAS PURCHASED AS CERTIFIED PREOWNED BUT WE WERE TOLD THE DOORS ARE NOT COVERED UNDER WARRANTY FOR THIS YEAR. I'M READING ONLINE OF MANY OTHER OWNERS HAVING THE EXACT SAME ISSUE.
NHTSA complaint #10886018 — an unverified report by a vehicle owner.
STRUCTURE:BODY
DRIVER SIDE POWER SLIDING DOOR CABLE BROKE AFTER ONLY 6 YEARS AND 100,000 MILES. MADE IT IMPOSSIBLE TO OPEN DOOR AS CABLE WAS CAUGHT IN DOOR. CAR WAS STATIONARY.
NHTSA complaint #10883350 — an unverified report by a vehicle owner.
STRUCTURE:BODY
AT 102000 MILES LEFT POWER SLIDING DOOR CABLE BROKE DURING NORMAL OPERATION. IN ITS BROKEN STATE DOOR ONLY OPENS MANUALLY ABOUT 7 ITO 8 INCHES AND ONLY WITH SOME FORCE. THE CABLE MAY HAVE BROKEN ON THE PREVIOUS CYCLING OF THE DOOR. THAT IS NOT KNOWN. THE PROBLEM WAS DISCOVERED WHEN UPON STOPPING TO EXIT THE DOOR. NOT KNOWING WHY THE DOOR WOULD NOT OPEN, I PROCEEDED TO OPEN IT MANUALLY. DOOR SLID OPEN WITH A BIT OF FORCE REQUIRED THEN STOPPED. NO ADDITIONAL AMOUNT OF FORCE WOULD ALLOW IT TO OPEN FURTHER. THE SAFETY CONCERN IS: HAD PASSENGERS NEEDED TO ESCAPE RAPIDLY, AND NOT KNOWN THE CABLE WAS BROKEN, THEY WOULD HAVE BEEN BARRED FROM EXITING RAPIDLY FROM THE TWO ROWS OF SEATS.
NHTSA complaint #10865732 — an unverified report by a vehicle owner.
STRUCTURE:BODY
PUSHED THE BUTTON TO CLOSE THE DRIVER'S SIDE AUTOMATIC SLIDING DOOR AND THE CABLE BROKE LEAVING THE DOOR STUCK HALF-OPEN AND HALF-CLOSED.
NHTSA complaint #10862954 — an unverified report by a vehicle owner.
STRUCTURE:BODY
THE AUTOMATIC DOOR TO MY VAN STOPPED WORKING I TOOK IT TO THE DEALER WHERE I WAS TOLD THIS IS A COMMON PROBLEM ON THESE VEHICLES. I WAS TOLD THAT THE CABLE ON THE DOOR IS WHAT NEEDED TO BE REPLACED BUT YOU CAN'T PURCHASE THE CABLE ITSELF. THE DEALER EXPLAINED THAT I WOULD HAVE TO PURCHASE THE MOTOR BECAUSE IT'S A "PACKAGE" DEAL BUT IN REALITY I DIDN'T NEED THE MOTOR, THE MOTOR ON THE VAN WAS IN GOOD CONDITION. THEY WANTED TOO MUCH MONEY SO I HAD TO CHOOSE BETWEEN PURCHASING SOMETHING I REALLY DIDNT NEED TO HAVING TO MANUALLY OPEN/CLOSE MY DOOR.
NHTSA complaint #10824084 — an unverified report by a vehicle owner.
STRUCTURE:BODY
PASSENGER SIDE REAR POWER SLIDING DOOR STOPPED WORKING. DOOR MUST NOW BE OPENED MANUALLY CREATING A HAZARD FOR MY CHILDREN WHEN EXITING/ENTERING IN A BUSY AREA. THIS IS A WELL DOCUMENTED PROBLEM WITH THE SIENNA AND PRIOR MODEL YEARS HAVE BEEN COVERED FOR REPAIR OF THIS DEFECT UNDER A TSB BUT THEY REFUSE TO COVER THE 2010.
NHTSA complaint #10808742 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT STATED THAT THE CABLE THAT OPERATED THE OPENING AND CLOSING OF THE SLIDING DOOR ON THE PASSENGER SIDE WAS FAULTY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
NHTSA complaint #10731065 — an unverified report by a vehicle owner.
STRUCTURE
TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (WHEELS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/21/15
NHTSA complaint #10717016 — an unverified report by a vehicle owner.
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR DRIVER SIDE QUARTER VENT WINDOW FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 7/1/15
NHTSA complaint #10705591 — an unverified report by a vehicle owner.
STRUCTURE
TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 10V160000 (STRUCTURE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/3/15
NHTSA complaint #10703318 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR
POWER SLIDING DOOR CABLE SNAPPED ON 2010 SIENNA XLE. DUE TO THE NUMBER OF COMPLAINTS ON THIS PARTICULAR ISSUE, IN 2012 TOYOTA OFFERED A WARRANTY ENHANCEMENT FOR MODEL YEARS 2004-2007 ONLY. THEY SAID THAT THEY HADN'T YET RECEIVED ENOUGH COMPLAINTS ON MODEL YEARS 2008-2010 TO WARRANT AN EXTENSION FOR THESE YEARS. WHEN ASKED IF THE 2010 MODEL HAD BEEN CHANGED IN ANY WAY FOR THIS EXISTING PROBLEM THEY SAID NO. IF ENOUGH PEOPLE COMPLAIN TOYOTA WILL CONSIDER EXTENDING THEIR EXISTING WARRANTY ENHANCEMENT FROM 2004-2007 TO 2004-2010. TOYOTA IS AWARE THAT THIS CABLE ASSEMBLY IS FAULTY ON 2008-2010 BUT HAVEN'T INCLUDED US IN THEIR "CUSTOMER SUPPORT PROGRAM" DUE TO THE FACT THAT THEY HAVEN'T RECEIVED ENOUGH COMPLAINTS.
NHTSA complaint #10695359 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR
BOTH DUAL AUTOMATIC SLIDING DOORS ON OUR 2010 TOYOTA SIENNA HAVE FAILED WITHIN 3 MONTHS OF EACH OTHER. THE MECHANISM ON THE DRIVER'S SIDE FAILED IN SEPTEMBER 2014 AND THE PASSENGER SIDE DOOR FAILED IN DECEMBER 2014. ON THE LEFT SIDE IT SEEMS THE CABLE BROKE. WE CAN USE THE DOORS IN MANUAL MODE BUT ONLY FROM THE OUTSIDE. THE GREATER CONCERN IS THE SAFETY ISSUE WITH MY KIDS NOT BEING ABLE TO OPEN THE DOORS FROM THE INSIDE. THE INTERIOR DOOR HANDLES DON'T FUNCTION AT ALL - NOT EVEN IN MANUAL MODE. THERE SHOULD BE A REDUNDANT FUNCTION WHERE IF THE AUTOMATIC DOORS FAIL KIDS DON'T BECOME TRAPPED. THIS IS ESPECIALLY TRUE IN AN EMERGENCY SITUATION.
NHTSA complaint #10676736 — an unverified report by a vehicle owner.