103 of the
450 complaints about the 2007 Toyota Sienna are about the
body and structure — 23% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
70,000 miles.
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
The contact owns a 2007 Toyota Sienna. The contact stated that the liftgate fell on him as he was loading items into the trunk of the vehicle. The contact moved out of the way as the liftgate proceeded to close independently without warning. The contact was unable to stop the liftgate from independently closing. The dealer was notified of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 114,000.
NHTSA complaint #11419147 — an unverified report by a vehicle owner.
Louisville, KY
STRUCTURE:BODY
DASH BOARD CRACKING.
NHTSA complaint #11316322 — an unverified report by a vehicle owner.
at 100,000 milesRoselle, NJ
STRUCTURE:BODY
I PURCHASED THIS TOYOTA BRAND NEW IN LATE 2007 AND IT WAS DELIVERED IN EARLY 2008. IT WAS MODIFIED BY BRAUNABILITY TO BE WHEELCHAIR ACCESSIBLE. THIS MEANS THE ORIGINAL FLOOR WAS CUT OUT AND A NEW SUB-FLOOR WAS WELDED IN ITS PLACE TO ACCOMMODATE THE WHEELCHAIR. I NOTICED A LOT OF PREMATURE RUST ON THE EXTERIOR MODIFIED SUB-FLOOR IN 2016 I CONTACTED BRAUNABILITY WITH MY CONCERNS ONLY TO BE DISMISSED BY THEM BECAUSE THEY CLAIMED THE VAN WAS OUT OF WARRANTY. I WAS PROACTIVE AND TOOK THE VAN TO A LOCAL BRAUNABILITY DEALER WHERE THE VAN WAS ORIGINALLY PURCHASED TO SANDBLAST THE EXTERIOR UNDERSIDE AND REPAIR EXTENSIVE RUST DAMAGE AND UNDERCOATED THE REPAIRS. THIS WAS DONE AT MY EXPENSE AND I PAID APPROXIMATELY $7K DOLLARS. WELL RECENTLY I HAD TO MAKE A REPAIR ON THE INTERIOR OF THE VAN ONLY TO DISCOVER THE FLOOR IN THE INSIDE WAS ALSO ROTTING AWAY DUE TO RUST. THIS RUST IS ONLY OCCURRING ON THE METAL THAT BRAUNABILITY USED IN THEIR MODIFICATIONS. I CONTACTED BRAUNABILITY AGAIN TO RAISE MY CONCERNS ONLY TO BE DISMISSED AGAIN. THEY STUCK TO THEIR OUT OF WARRANTY ARGUMENT. THIS VAN HAS BEEN MAINTAIN IN A NEAR NEW CONDITION AND ALL THE ORIGINAL TOYOTA PARTS ARE IN NEAR NEW APPEARANCE BUT THE RUST IS ONLY ON BRAUNABILITY METAL. I ALSO KNOW OF 2 OTHER CUSTOMERS WHO DEALT WITH SIMILAR RUST ISSUE AND HAD TO TOTAL THEIR VANS DUE TO DAMAGE BEYOND REPAIR AND THEIR VANS WERE STILL OPERATIONAL ASIDE FROM RUST DAMAGE. THIS RUST WAS CAUGHT BY ME BECAUSE I AM VERY PARTICULAR ABOUT MAINTENANCE OF MY VAN AND KNOW RUST IS CANCER TO CARS. I NEVER EXPECTED THE RUST TO BE IN THE INTERIOR AS WELL ON A 10 YEAR OLD VAN WITH ONLY 105K MILES. THIS WOULD NOT BE AN ISSUE IF BRAUNABILITY HAD TAKEN RESPONSIBILITY FOR THE INADEQUATE METAL WORK. I PAID 40 THOUSAND DOLLARS FOR THESE MODIFICATION TO MY 07 TOYOTA SIENNA. THEY SHOULD NOT BE ROTTING. THIS IS A SERIOUS SAFETY ISSUE IF LEFT UNCHECKED.
NHTSA complaint #11309915 — an unverified report by a vehicle owner.
at 141,000 milesChandler, AZ
STRUCTURE:BODY
THE AUTOMATIC CLOSURE ON THE REAR SLIDING DOOR DOES NOT CLOSE AND LOCK THE DOOR IN PLACE. THE SENSOR BEEPS BUT ALLOWS YOU TO DRIVE EVEN THOUGH THE DOOR IS NOT SHUT ALL THE WAY AND LATCHED.
NHTSA complaint #11289175 — an unverified report by a vehicle owner.
Mansfield, GA
STRUCTURE:BODY
REAR POWER HATCH BEGINS TO OPEN, THEN IMMEDIATELY CLOSES. UNABLE TO OPEN THE HATCH ALL THE WAY MANUALLY WITHOUT THE POWER FUNCTION TAKING OVER, AND CLOSING THE HATCH BACK DOWN. VEHICLE WAS ON FLAT SURFACE ON THE STREET. OCCURRED DURING DAYTIME, AND TEMPERATURE AT AROUND 85 DEGREES.
NHTSA complaint #11210052 — an unverified report by a vehicle owner.
at 117,000 milesFincastle, VA
STRUCTURE:BODY
THE DASHBOARD HAS BECOME GOOEY AND VERY SHINY, REFLECTING THE SUN AND CAUSING AN UNSAFE CONDITION WHERE VISIBILITY IS IMPAIRED.
NHTSA complaint #11120593 — an unverified report by a vehicle owner.
at 149,000 milesHixson, TN
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, AND ATTEMPTING TO UNLOCK THE PASSENGER'S SIDE SLIDING DOOR, THE DOOR DETACHED FROM THE VEHICLE. THE CONTACT STATED THAT THE DOOR CAME OFF OF THE TRACK. THE CONTACT STATED THAT THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED DUE TO THE DOOR NOT BEING ABLE TO BE SECURELY LATCHED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.
NHTSA complaint #11120031 — an unverified report by a vehicle owner.
at 89,000 milesColumbia, SC
STRUCTURE:BODY
I LEARNED OF A RECALL FOR MY CAR'S DASHBOARD. IT IS CRACKED. IT IS A 2007 THAT I BOUGHT FROM DICK DYER TOYOTA IN COLUMBIA, SC IN 2011. THEY NOW TELL ME THE RECALL HAS EXPIRED. BUT THIS MEANS THEY SOLD ME A CAR WITHOUT FIXING A KNOWN RECALL ISSUE. IT WAS NOT CRACKED IN 2011 BUT HAS BEEN CRACKED SINCE AROUND 2015 OR 2016. I AM TAKING IT TO THE DEALERSHIP TOMORROW TO FIX THREE OTHER RECALL ISSUES. ALSO, A TIRE PRESSURE SENSOR WAS BROKEN WHEN I BOUGHT THE CAR BUT THE DEALERSHIP DENIED THE PROBLEM. I HAVE HAD IT FIXED ON MY OWN. NOW ANOTHER HAS MALFUNCTIONED SO THE TIRE PRESSURE LIGHT IS ALWAYS ON. I BELIEVE THIS IS A SAFETY ISSUE. ALSO, THE AIRBAG LIGHT GOES ON AND OFF ALL THE TIME. I DON'T KNOW TO WHICH AIRBAG IT PERTAINS.
NHTSA complaint #11098461 — an unverified report by a vehicle owner.
at 52,200 milesStaten Island, NY
STRUCTURE:BODY
2004-2010 TOYOTA SIENNA POWER SLIDING DOOR CABLE WARRANTY EXTENSION ZTS CABLE ON MY 2007 MODEL BROKE AND RENDERS THE PASSENGER REAR SLIDING DOOR INOPERABLE AND IS NOT FULLY CLOSED. THE CONDITION HAPPENED WHILE LOADING MY 6 CHILDREN INTO THE VEHICLE, LUCKILY MY WIFE WAS ABLE TO CLOSE THE DOOR, WHICH ISN'T FULLY SECURE IN THE CLOSED POSITION . THE ONLY OPERATIONAL PASSENGER DOOR IS ON DRIVER SIDE (STREET SIDE), MY CHILDREN HAVE TO ENTER/EXIT VEHICLE ON BUSY NYC STREET. I CALLED TOYOTA UNDER THE CABLE EXTENSION WARRANTY HOWEVER MY VEHICLE IS 9 MONTHS PAST THE CUTOFF. I CAN NOT AFFORD THE REPAIR BILL THAT COULD EXCEED 2K.. AFTER READING MULTIPLE POSTS ON THE TOYOTA FORUM (HTTPS://WWW.TOYOHEADQUARTERS.COM/THREADS/2004-2010-TOYOTA-SIENNA-POWER-SLIDING-DOOR-CABLE-WARRANTY-EXTENSION-ZTS.186/) THIS APPEARS TO BE HAPPENING TO MULTIPLE VEHICLES EITHER OUTSIDE OF THE WARRANTY EXTENSION OR THEIR VIN DOESN'T QUALIFY THEM. I WORRY FOR THE SAFETY OF MY CHILDREN SINCE THESE CABLES CAN SNAP AT ANYTIME RENDING THE DOOR IN THE OPEN POSITION. IF IN AN ACCIDENT MY PASSENGERS WOULDN'T BE ABLE TO EXIT VEHICLE QUICKLY. I FEEL TOYOTA SHOULD COVER THE REPAIR OF THEIR FAULTY SAFETY EQUIPMENT VIA A RECALL.
NHTSA complaint #11016349 — an unverified report by a vehicle owner.
at 147,000 milesArlington, MA
STRUCTURE:BODY
PASSENGER SIDE POWER SLIDING DOOR NO LONGER WORKS UNDER POWER, MUST BE OPERATED MANUALLY, YET WHEN CLOSING THE POWER SYSTEM ENGAGES AND HELPS WITH LAST FEW INCHES
NHTSA complaint #11016376 — an unverified report by a vehicle owner.
at 180,000 milesBurlington, VT
STRUCTURE:BODY
THE CABLE FOR OPENING THE PASSENGER-SIDE SLIDING DOOR FAILED. THIS CREATES A DANGEROUS SITUATION IN THAT THE DOOR MAY NOT BE SECURE OR MAY OPEN WHILE THE CAR IS IN MOTION
NHTSA complaint #11011967 — an unverified report by a vehicle owner.
Baltimore, MD
STRUCTURE:BODY:DOOR
I CURRENTLY HAVE A 2007 TOYOTA SIENNA WITH 130K MILES. MY CAR IS GOOD CONDITION AND HAS BEEN VERY RELIABLE OVER THE LAST SEVERAL YEARS. RECENTLY BOTH THE DRIVERS AND PASSENGER SLIDING DOORS STOPPED WORKING AND THE WIRE THAT IS PART OF THE DOOR MECHANISM POPPED AND IS NOW HANGING FROM THE BACK WINDOWS. I AM AT THIS TIME UNABLE TO OPEN EITHER DOOR AND THERE IS NO WAY TO MANUALLY OPEN THE DOORS. I HAVE CHILDREN AND THEY ARE HAVING TO CLIMB FROM THE FRONT TO THE READ. THERE WAS NO INDICATOR THAT THIS WAS BECOMING AN ISSUE. IT AS IF TOYOTA WAS AWARE OF THIS PROBLEM, HOWEVER THEY ARE NOT ADDRESSING IT WITHOUT CHARGING OUTRAGEOUS PRICES. THE DEALER CLAIMED WEAR AND TERM, HOWEVER MY DOOR MAY BE OPENED AND CLOSED 1 TO 2 TIMES PER DAY, IF THAT. THE RESPONSE WAS VERY NONCHALANT AS IF WAS NOT A BIG DEAL. I AM VERY DISAPPOINTED IN THE ISSUE AND MORE DISAPPOINTED IN THE RESPONSE FROM MY DEALER, WHOM I HAVE BEEN DEALING WITH SINCE 1997. TOYOTA REALLY NEEDS TO ADDRESS THIS ISSUE. THIS IS NOT ONLY A MECHANICAL MALFUNCTION, IT IS A SAFETY ISSUE.
NHTSA complaint #10940136 — an unverified report by a vehicle owner.
at 140,000 milesYpsilanti, MI
STRUCTURE:BODY
THE TAILGATE BECAME VERY HARD TO OPEN AND THEN THE HANDLE MELTED. NOW I CAN HARDLY OPEN THE TAILGATE.
NHTSA complaint #10929545 — an unverified report by a vehicle owner.
at 90,000 milesMclean, VACrash2 injured
STRUCTURE:BODY
SIDE IMPACT COLLISION BY CHEVY PICKUP ON A CITY STREET. VEHICLE WAS MOVING STRAIGHT AFTER STOPPING AT A STOP SIGN. DRIVER SIDE COMPLETELY DAMAGED, BUT NO AIRBAG DEPLOYED, NOT EVEN A SINGLE ONE.
NHTSA complaint #10925255 — an unverified report by a vehicle owner.
OAK Forest, IL
STRUCTURE:BODY
DRIVING ON THE HIGHWAY 70 MPH, MY SIDE REAR WINDOW BLEW OUT .
NHTSA complaint #10889158 — an unverified report by a vehicle owner.
at 55,000 milesMelboutne, FL
STRUCTURE:BODY
RUBBER COATING ON HANDLE ON REAR DOOR LIFT MELTED APPROXIMATELY 5 YEARS AGO...WAS ACTUALLY OOZING DOWN. LEAVES FINGERS WITH BLACK GUNK ON THEM THAT IS VERY DIFFICULT TO WASH OFF WHENEVER OPENING THIS HATCH. NOTIFIED DEALER BUT WAS LEFT WITH "TOUGH LUCK" (IN MY WORDS). FL VEHICLE (HOT ALMOST YEAR ROUND).
NHTSA complaint #10882855 — an unverified report by a vehicle owner.
Fresno, CA
STRUCTURE:BODY
PASSENGER POWER SLIDING DOOR FAILING TO CLOSE PROPERLY. CAUSING DOOR TO SLIDE AND SCRAPE OWN EXTERIOR PAINY WHILW IN MOTION OF CLOSING ANF OPENING DOOR.
NHTSA complaint #10881830 — an unverified report by a vehicle owner.
West Seneca, NY
STRUCTURE
2007 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO LOCAL DEALERSHIPS FAILURE OR UNABLE TO REMEDY VEHICLE DEFECT EVEN AFTER THREE RECALL NOTIFICATIONS. *M THE DEALER AND TOYOTA REFUSED TO REPLACE THE SPARE TIRE. HOWEVER, THE DEALER DID REPLACE THE CABLE.
NHTSA complaint #10853668 — an unverified report by a vehicle owner.
West Chester, PA
STRUCTURE:BODY
HANDLE MELTED AND BECAME STICKY ON REAR LIFTGATE DOOR OF TOYOTA SIENNA LE, HAPPENED THREE YEARS AGO.
NHTSA complaint #10837752 — an unverified report by a vehicle owner.
Dumfries, VA
STRUCTURE:BODY
HANDLE MELTED AND BECAME STICKY ON REAR LIFTGATE DOOR OF TOYOTA SIENNA CE.
NHTSA complaint #10837052 — an unverified report by a vehicle owner.
at 123,000 milesCarlisle, PA1 injured
STRUCTURE:BODY
REAR LIFT GATE FAILS AFTER OPENING AND CLOSES ON YOUR HEAD. NO SAFETY SENSOR AND CONTINUES TO CRUSH YOU IF YOU GET STUCK UNDER IT.
NHTSA complaint #10810436 — an unverified report by a vehicle owner.
at 156,500 milesBurlington, VT
STRUCTURE:BODY
POWER SLIDING DOOR ON DRIVER SIDE FAILED WHEN I TRIED TO OPEN THE DOOR WHILE THE VEHICLE WAS PARKED. DEALER CHARGED $1100 TO REPAIR. TOYOTA HAS ISSUED A WARRANT EXTENSION TO COVER THIS REPAIR; HOWEVER, THE EXTENSION HAS AN ARBITRARILY IMPOSED MILEAGE LIMITATION. THIS IS A DESIGN OR MATERIAL DEFECT THAT CAN EFFECT THE SAFETY OF PASSENGERS. THERE SHOULD BE A SAFETY RECALL.
NHTSA complaint #10788961 — an unverified report by a vehicle owner.
Inwood, NY
STRUCTURE
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 10V160000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 07/30/15 *BF THE VEHICLE WAS REPAIRED. UPDATED 9/24/15
NHTSA complaint #10725352 — an unverified report by a vehicle owner.
at 109,100 milesSunnyvale, CA
STRUCTURE:BODY:HATCHBACK/LIFTGATE
PREMATURE FAILURE OF STRUTS FOR AUTOMATIC BACK HATCH OF 07 TOYOTA SIENNA LIMITED AWD MINIVAN. ALL OF A SUDDEN, IN THE LAST WEEK, THE REAR HATCH CANNOT OPEN FULLY AND SOMETIMES JUST CLOSES SUDDENLY WHEN IT HAS GONE JUST HALFWAY UP. OTHER TIMES, IT MAKES IT UP, BUT DOESN'T STAY UP AND JUST SLAMS BACK DOWN RIGHT AFTER REACHING THE APEX. VEHICLE IS 8 YEARS OLD.
NHTSA complaint #10711858 — an unverified report by a vehicle owner.
at 50,000 milesHonolulu, HI
STRUCTURE:BODY
ON 4/10/15, I TOOK THE VEHICLE TO MOTOR IMPORTS SERVICE CENTER FOR PREARRANGED WARRANTY SERVICE WORK ON THE VEHICLE. MOTOR IMPORTS DECLINED TO PERFORM THE WARRANTY WORK, ALLEGING THAT THE VEHICLE WAS "TOO DIRTY" TO PERFORM, EVEN THOUGH AT LEAST TWO OF THE RECALLS WOULD INVOLVE NO AREA OF THE INTERIOR. WITH RESPECT TO THE INTERIOR, THE SHIFT ASSEMBLY WAS ALLEGEDLY "BLOCKED" BY A NEWSPAPER ON THE CONSOLE, AS WELL AS PENS IN THE ASHTRAY AND CD'S IN THE CONSOLE, AND FOR THIS, THEY CLAIMED THEY COULD NOT PERFORM THE WORK. IN ADDITION TO THE ABOVE RECALLS, THEY WERE TO INSPECT THE DASHBOARD FOR A FOURTH RECALL INVOLVING PREMATURE DEGRADATION OF THE ASSEMBLY, WHICH THEY DECLINED TO PERFORM AS WELL.
NHTSA complaint #10705009 — an unverified report by a vehicle owner.
at 56,173 milesRockville, MD
STRUCTURE:BODY:DOOR
PASSENGER SIDE AUTOMATIC SLIDING DOOR ACTUATOR FAILED. POWER DOOR BUTTONS WOULD NOT WORK TO OPEN DOOR. DOOR COULD ONLY BE OPENED MANUALLY.
NHTSA complaint #10692962 — an unverified report by a vehicle owner.
Troy, NY
STRUCTURE
RECALL OVER A YEAR AGO TO HAVE CABLE HOLDING SPARE TIRE REPLACED. CALLED DEALER OVER THREE TIMES,CALLED TOYOTA AND NTSB,NO ONE SEEMS TO CARE,BUT SPARE TIRE IS NOT INSTALLED BACK IN ITS PROPER PLACE AFTER A YEAR.
NHTSA complaint #10691400 — an unverified report by a vehicle owner.
at 71,000 milesOakland Park, FL
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT THE DASHBOARD HAD CRACKS CAUSING A GLARE FROM THE SUN THAT IMPAIRED THE CONTACT'S VISION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
NHTSA complaint #10672917 — an unverified report by a vehicle owner.
at 92,000 milesOwego, NY
STRUCTURE
IN APPROXIMATELY THE SUMMER OF 2012 (I DO NOT RECALL THE EXACT DATE),TOYOTA RECALLED THE SPARE TIRE SUSPENSION CABLE, BUT DID NOT HAVE A REPAIR AT THE TIME. I WAS INCONVENIENCED FOR MONTHS WITH THE SPARE TIRE IN THE BACK OF MY VAN. THE REPAIR WAS EVENTUALLY COMPLETED, HOWEVER, A RECALL FOR THE REPAIR WAS ISSUED IN THE SUMMER OF 2014. THE SPARE TIRE WAS REMOVED AND AGAIN PLACED IN THE BACK OF MY VAN. TOYOTA IS NOW STATING THAT THERE WILL BE NO REPAIR AVAILABLE UNTIL THE SUMMER OF 2015. THIS IS COMPLETELY UNACCEPTABLE AND NOT UNDERSTANDABLE. IT IS SIMPLY AN ATTACHMENT FOR THE SPARE TIRE. AN OFFICIAL COMPLAINT HAS BEEN FILED WITH TOYOTA, AS WELL. I NEED THE SPACE WHERE THE SPARE TIRE CURRENTLY HAS TO BE, HOWEVER, I DO NOT FEEL SAFE WITHOUT IT IN MY VEHICLE.
NHTSA complaint #10664818 — an unverified report by a vehicle owner.
Troy, NY
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT THE SUBFRAME AND THE SPARE TIRE CARRIER ASSEMBLY WAS RUSTED AND CORRODED. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE PART WAS NOT AVAILABLE TO REPAIR THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES: TEMPORARY/EMERGENCY SPARE TIRE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10653001 — an unverified report by a vehicle owner.