WE ARE A SMALL NONPROFIT THAT RECEIVES CAR DONATIONS AND REFURBISHES THEM FOR LOW INCOME INDIVIDUALS AND FAMILIES. WE RECEIVED THIS 2009 TOYOTA YARIS AS A DONATION WITH ABOUT 173K MILES ON IT. WHEN WE RECEIVED IT WE NOTICED THAT THE DRIVER'S SEAT SEATBACK WAS TORN IN TWO VERTICAL SPOTS. WE THOUGHT THIS TO BE THE RESULT OF THE PREVIOUS OWNER BEING OVERWEIGHT. UPON CLOSER INSPECTION WE FOUND THAT THE TWO STEEL VERTICAL SUPPORTS FOR THE SEATBACK WERE RAZOR SHARP AND WERE CUTTING THEIR WAY THROUGH THE FOAM OF THE SEAT AND THE FABRIC. IF ALL OF THE YARIS SEATS ARE BUILT THIS WAY THIS WOULD BE A SIGNIFICANT SAFETY ISSUE IN SEVERAL TYPES OF COLLISIONS. IN NORMAL USE A DRIVER WOULD HAVE NO IDEA WHAT IS IN THE SEATBACK WAITING TO BE FORCE THROUGH IN A COLLISION.
NHTSA complaint #11102127 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 TOYOTA YARIS. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO MAGIC TOYOTA (21000 HWY 99, LYNNWOOD, WA 98036, (425) 775-4422) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS), 14V168000 (AIR BAGS), AND 14V169000 (SEATS). THE CONTACT STATED THAT THERE WAS EXTREME MOLD IN THE VEHICLE, WHICH MADE IT UNABLE TO BE DRIVEN. THE CONTACT STATED THAT WATER ENTERED THE VEHICLE AND SOAKED ALL THE SEATS, CARPETING, AND SEAT BELTS. THE CONTACT STATED THAT THE CARPET AND FABRIC IN THE VEHICLE HAD EXCESSIVE MOLD. THE CONTACT STATED THAT THERE WAS WATER EVEN IN THE AIR CONDITIONING AND HEATING VENTS. WHILE AT THE DEALER, THE CONTACT REQUESTED THAT THE MECHANIC CHECK FOR THE ENTRY POINTS OF THE WATER, BUT THE DEALER DECLINED THE CONTACT WAS INFORMED THAT THE RECALL REPAIRS COULD NOT BE COMPLETED UNTIL THE MOLD WAS REMOVED FROM INSIDE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 1802021186. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
NHTSA complaint #11066689 — an unverified report by a vehicle owner.
"TAKATA RECALL" NOTICE WAS SENT. WHEN I TRIED TO CONTACT A DEALERSHIP THERE WAS NO LOCAL DEALERSHIP ON HAWAII TO CORRECT THE ISSUE. I WOULD LIKE THIS ISSUE FIXED DUE TO THE "TAKATA RECALL" BUT NOT HAVE TO SEND MY VEHICLE TO THE CONTINENTAL US DUE TO THIS ISSUE NOT BEING MY FAULT.
NHTSA complaint #11043773 — an unverified report by a vehicle owner.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 TOYOTA YARIS. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS), 14V168000 (AIR BAGS), 14V169000 (SEATS), AND 12V491000 (VISIBILITY). THE DEALER WAS NOT CONTACTED TO SCHEDULE A REPAIR APPOINTMENT. WHILE DRIVING LESS THAN 35 MPH, THE AIR BAG WITHIN THE STEERING WHEEL DEPLOYED WITH FORCE. THE DRIVER'S SIDE WINDOW GLASS FRACTURED COMPLETELY. THE CONTACT VEERED OFF THE ROAD AND CRASHED INTO A TREE. THE CONTACT SUSTAINED INJURIES TO THE BODY CAVITY, WHICH DID NOT REQUIRE MEDICAL TREATMENT. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11041351 — an unverified report by a vehicle owner.
TAKATA RECALL RECEIVED INTERIM NOTICE, BUT DID NOT RECEIVE ANY REMEDY NOTIFICATION LATER. JUST RECEIVED AUTO AIRBAG SETTLEMENT NOTICE TODAY. CALLED LOCAL DEALER TO FOLLOW THE NOTICE OF GETTING THE AIRBAG REPLACED ASAP, AND THEY SAID THEY HAD NOBODY THERE TO OPERATE THE COMPUTER TO VERIFY MY CAR WAS UNDER THE RECALL & CALL BACK ANOTHER DAY. HOW COME I COULD VERIFY THE SAME DAY ON MY PHONE & THE DEALER COULD NOT? NOW, I NEED TO TAKE MY WIFE TO THE HOSPITAL & WILL NOT BE ABLE TO CONTACT THE DEALER UNTIL LATER. SO TWO COMPLAINTS; NO REMEDY NOTIFICATION & DELAY BY THE LOCAL DEALER.
NHTSA complaint #11019871 — an unverified report by a vehicle owner.
I WANT TO KNOW ABOUT SETTLEMENT INFO WE HAD TO WAIT 9 HOURS TO GET OUR CAR FIX AND I MISSED WORK .I NEED TO KNOW ABOUT GETTING A SETTLEMENT WE HAD 3 RECALL ON OUR CAR JUST WANT TO KNOW HOW TO GET SETTLEMENT.
NHTSA complaint #11015300 — an unverified report by a vehicle owner.
MY PASSENGER SIDE SEAT MANUAL TRACK HAS BROKEN. I CANNOT ADJUST IT FORWARD OR BACKWARDS. THERE IS A SPRING THAT FELL OFF UNDERNEATH. I PUT IT BACK CORRECTLY JUST AS IT IS SUPPOSED TO GO, BUT IT DID NOT FIX THE ISSUE. THE ENTIRE LATCHING MECHANISM HAS FAILED. MY 2007 YARIS HAD A RECALL FOR THIS SAME ISSUE FOR THE DRIVER SEAT. THE CHASSIS FOR ALL MODEL YEAR YARIS' ARE THE SAME. I BELIEVE THE SEAT MECHANISMS WE'RE CONTINUED TO BE BUILT WITH A KNOWN ISSUE. MY CAR ONLY HAS 63,000 MILES AND THIS SEAT IS BARELY USED.
NHTSA complaint #11000729 — an unverified report by a vehicle owner.
TAKATA RECALL MY TOYOTA YARIS HAS HAD RECALLS ON: 1) THE FRONT PASSENGER AIRBAG INFLATOR 2) POWER WINDOW MASTER SWITCH 3) DRIVER SIDE SEAT TRACK ASSEMBLY & PASSENGER SEAT TRACK ASSEMBLY 4) SAFETY RECALL E0M - REMEDY NOTICE VARIOUS MODELS - SPIRAL CABLE BASICALLY, THE DRIVER'S AIRBAG IS DAMAGED AND CAN POSSIBLY FAIL TO DEPLOY. THE PASSENGER AIRBAG IS A BOMB, THE WINDOWS CAN CAUSE SMOKE AND FIRE IN MY CAR AND BOTH DRIVER AND PASSENGER SEATS CAN SNAP OFF THE RAILING CAUSING PEOPLE IN THE VEHICLE TO SLIDE FORWARD OR BACKWARDS (WITH NO AIRBAG PROTECTION) IN THE CASE OF AN ACCIDENT. THIS VEHICLE IS A DEATH TRAP - AND WHEN I CALLED TO SCHEDULE THE RECALLS AT MY LOCAL TOYOTA DEALERSHIP I WAS TOLD IT WILL TAKE OVER 30 DAYS FOR THE PARTS TO ARRIVE. WHEN I ASKED WHAT I AM SUPPOSED TO DO ABOUT DRIVING MY FAMILY AROUND IN MY VEHICLE THE REPRESENTATIVE SAID THAT TOYOTA ONLY "RECOMMENDS" YOU DON'T DRIVE PASSENGERS. IS THIS SERIOUSLY HOW TOYOTA WILL DEAL WITH THEIR CUSTOMERS? MY CAR SHOULD BE COMPLETELY RECALLED WITH THESE SORT OF ISSUES. THESE ARE NOT MINOR ISSUES.
NHTSA complaint #10955249 — an unverified report by a vehicle owner.
MICE ATE MOST OF MY CAR INSULATION AND WIRING RESULTING IN DESTRUCTION OF 2 CAR COMPUTERS, TWO HEATER FAN MOTORS, ABS BRAKE SYSTEM ABOUT $5K DAMAGE .. VEHICLE IS DRIVEN DAILY .. ONLY THIS NEW CAR WITH SOY BASED INSULATION ARE AFFECTED .. OUR 2 0KDER TRUCKS WERE NOT .. I CAN PROVIDE PHOTOS IF NECESSARY
NHTSA complaint #10934443 — an unverified report by a vehicle owner.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA YARIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS), 14V168000 (AIR BAGS), 14V169000 (SEATS) AND 12V491000 (VISIBILITY) AND STATED THAT THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PART NOT AVAILABLE.
NHTSA complaint #10926692 — an unverified report by a vehicle owner.
OUR ONE-CAR FAMILY HAS BEEN VERY BURDENED BY THIS RECALL FOR MANY MONTHS BECAUSE THE CURRENT "SOLUTION" IS TO NOT HAVE ANYONE SITTING IN THE PASSENGER SEAT. THIS IS ALREADY A SMALL CAR AND WE HAVE LOST ONE SEAT DUE TO THIS ISSUE. IF TOYOTA CANNOT COME UP WITH A SOLUTION IN A REASONABLE TIME FRAME, THEY SHOULD COMPENSATE OWNERS OF THIS CAR FOR LOSS OF FRONT SEAT PASSENGER USE.
NHTSA complaint #10919702 — an unverified report by a vehicle owner.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA YARIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V169000 (SEATS), 14V168000 AND 16V340000 (AIR BAGS), AND 15V689000 (VISIBILITY). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10899653 — an unverified report by a vehicle owner.
THE DRIVER'S SEAT WOULD NOT STAY PUT. IT KEPT GLIDING BACK AND FORTH ON THE RAIL. WE HAD OUR MECHANIC REPLACE THE SEAT BECAUSE THE VEHICLE WOULD NOT PASS INSPECTION. THERE WAS A RECALL ON THIS AND TOYOTA REFUSED TO PAY US FOR THE WORK WE HAD DONE.
NHTSA complaint #10787277 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 TOYOTA YARIS. THE CONTACT CALLED THE DEALER MORE THAN THREE MONTHS AGO AND THEY PLACED THE CONTACT ON A WAITING LIST, BUT DID NOT SPECIFY WHAT NUMBER THE CONTACT WAS PLACED ON THE LIST. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V169000 (SEATS) AND 14V168000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIRS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 08/14/15 THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 09/03/15
NHTSA complaint #10722320 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2009 TOYOTA YARIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V169000 (SEATS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10717003 — an unverified report by a vehicle owner.
A TOYOTA YARIS WAS INVOLVED IN A HEAD-ON COLLISION WITH AN AUDI TT. THE YARIS EXPERIENCED A DELTA-V OF APPROXIMATELY 60 MPH. POST COLLISION INSPECTION OF THE VEHICLE REVEALED THE YARIS' DRIVER SEAT ROTATED 90-DEGREES COUNTERCLOCKWISE. THE BOLTS WHICH FASTENED THE SEAT'S MOUNTING BRACKETS TO THE FLOORBOARD HAD ALL BEEN SHEERED OR PULLED OUT OF THE FLOORBOARD.
NHTSA complaint #10712592 — an unverified report by a vehicle owner.
HELLO, I PURCHASED A NEW YARIS FROM TOYOTA KNOXVILLE, TN. MY CAR HAS TWO RECALL NOTICES. WHENEVER I CALL THE SERVICE DEPARTMENT FOR THE RECALL SERVICE, THEY ARE LIKE "THE PARTS ARE NOT AVAILABLE" OR "THEY DO NOT TIME TO ATTEND TO IT". I GUESS THEY ARE NOT AT ALL INTERESTED IN ATTENDING TO IT. CAN YOU PLEASE HELP.
NHTSA complaint #10667584 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2010 TOYOTA YARIS. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V169000 (SEATS) AND NHTSA CAMPAIGN NUMBER: 14V168000 (AIR BAGS). HOWEVER, THE PART TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT MANUFACTURER EXCEEDED A REASONABLE AMOUNT FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10644808 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2010 TOYOTA YARIS. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V168000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 14V169000 (SEATS). HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10643064 — an unverified report by a vehicle owner.