FaultScore

Volkswagen Passat seat problems

215 of the 10,333 complaints filed about the Volkswagen Passat are about the seats — 2% of everything owners reported. The worst model year for it is 2003.

215

Complaints

2%

Share of all complaints

6

Crashes

80

Fires

Seats complaints by model year

1990 Passat 1 0.5%
1998 Passat 12 5.6%

Median failure at 91,000 miles

1999 Passat 10 4.7%

Median failure at 52,376 miles

2000 Passat 3 1.4%

Median failure at 43,500 miles

2001 Passat 7 3.3%

Median failure at 80,500 miles

2002 Passat 16 7.4%

Median failure at 49,107 miles

2003 Passat 98 45.6%

Median failure at 46,200 miles

2004 Passat 35 16.3%

Median failure at 75,000 miles

2005 Passat 13 6.0%

Median failure at 81,500 miles

2006 Passat 5 2.3%

Median failure at 100,000 miles

2007 Passat 2 0.9%

Median failure at 30,289 miles

2008 Passat 3 1.4%

Median failure at 90,000 miles

2010 Passat 1 0.5%

Median failure at 84,369 miles

2012 Passat 3 1.4%

Median failure at 21,299 miles

2013 Passat 3 1.4%

Median failure at 25,000 miles

2015 Passat 1 0.5%
2017 Passat 1 0.5%

Median failure at 50,000 miles

2019 Passat 1 0.5%

Median failure at 17,200 miles

What owners said

2004 Volkswagen Passat at 160,000 miles Rochester, MN

SEATS

A COIL FOR HEATED SEATS HAS MELTED A HOLE IN THE DRIVER'S SIDE SEAT. THIS CAUSED PAIN AND CONFUSION WHILE DRIVING ON THE HIGHWAY. THE SEAT NOW HAS AN UGLY MELTED HOLE IN IT.

NHTSA complaint #11395719 — an unverified report by a vehicle owner.

2003 Volkswagen Passat at 121,365 miles Tuscumbia, MO Fire 1 injured

SEATS

MY SON WAS DRIVING (IN MOTION) ON HWY 17 IN MILLER COUNTY MO WITH SEAT HEATER ON SATURDAY NOV. 28, 2020. SEAT CAUGHT ON FIRE. I HAD NOTICED WHEN I HAD SEAT HEATER ON PREVIOUSLY IT BECAME SO HOT AS TO BURN LEGS. THIS IS A SERIOUS PROBLEM. IT COULD HAVE BURNED MY CAR COMPLETELY. VERY DANGEROUS.

NHTSA complaint #11377193 — an unverified report by a vehicle owner.

2004 Volkswagen Passat at 132,400 miles Painted Post, NY 1 injured

SEATS

WHILE DRIVING ON A HIGHWAY, THE DRIVER SEAT SUDDENLY OVERHEATED (THE SEAT WARMER WAS TURNED ON). IT STARTED WITH A BURNING SMELL. EXCESSIVE HEAT BURNED MY LEG A BIT (SOME SKIN REDNESS), BEFORE I REALIZED WHAT IS HAPPENING AND TURNED THE SEAT WARMER OFF. THE SEAT LEATHER NOW APPEARS STIFF AND WRINKLED (NOT SOFT AND SMOOTH LIKE THE REST OF THE LEATHER) IN THE AREA WHERE I FELT THE HEAT.

NHTSA complaint #11373531 — an unverified report by a vehicle owner.

2008 Volkswagen Passat Cape Coral, FL

SEATS

DRIVER SEAT MOVES BACK AND FORTH ON ITS OWN WHILE DRIVING. ALL LUMBAR AND SEAT SUPPORTS ALSO MOVE WITHOUT WARNING WHILE OPERATING VEHICLE IN MOTION.

NHTSA complaint #11350147 — an unverified report by a vehicle owner.

2004 Volkswagen Passat at 195,000 miles Pawtucket, RI

SEATS

THE CAR STALLED IN THE ROAD. PULLED OVER. TURNED THE CAR OFF AND IT WOULD NOT RESTART FULL TANK OF GAS.

NHTSA complaint #11319272 — an unverified report by a vehicle owner.

2017 Volkswagen Passat at 50,000 miles Olney, MD

SEATS

MALFUNCTIONING DRIVER'S SIDE SEAT HEATER, BURNING HOLE IN SEAT

NHTSA complaint #11301123 — an unverified report by a vehicle owner.

2019 Volkswagen Passat at 17,200 miles DES Plaines, IL

SEATS

ON 11/10/2019 WHILE DRIVING I CONSTANTLY FELT BURNING SENSATION ON MY RIGHT THIGH WHILE ON THE HIGHWAY AT SPEEDS AROUND 70 MILES. THE NEXT DAY ON 11/11/2019 WITH THE FAMILY AND KIDS MY RIGHT THIGH STARTED FEELING LIKE ITS BURNING. SUBSEQUENTLY WE STARTED SMELLING SOMETHING BURN AND SWITCHED OFF ALL HEAT AND HEATED SEATS AND DROVE BACK HOME WITH OUT ANY HEAT IN 15 F . ON ARRIVAL WE NOTICED THAT THE HEATED SEAT GOT SO HOT THAT IT BURNT A HOLE IN THE DRIVER CAR SEAT AND MELTED THE LEATHER . WE ALL GOT EXTREMELY SCARED OF A POSSIBLE FIRE IN THE CAR AND COULD HAD GOT INJURED OR STRANDED ON A VERY COLD DAY. THERE ARE 100'S OF SIMILAR ISSUES POSTED ONLINE BUT I AM NOT SURE WHY THIS IS NOT BEING FIXED. IF THE CLOTHS FIRE CATCHES ON AND WE ARE ON A FREEWAY AT A HIGH SPEED THEN MY FAMILY'S LIFE COULD BE ENDANGERED IF I LOOSE CONTROL BECAUSE OF THIS BURN. THE CAR IS 2019 JANUARY VW PASSAT BOUGHT FROM VW AND IS ALMOST BRAND NEW . I HAVE TAKEN A DEALER APPOINTMENT AND WILL BE VISITING ON 11/16/2019 TO GET THIS CHECKED AND PROBABLY FIXED. BUT SHOULD I TRUST THAT THIS WONT HAPPEN AGAIN ?

NHTSA complaint #11279616 — an unverified report by a vehicle owner.

2004 Volkswagen Passat Butler, NJ

SEATS

MY CAR 2004 VW PASSAT ALMOST GETT ON FIRE FRONT PASSANDER SEAT HAVE START TO BURN BUT WAS OK AFTER I SHUTT OFF THE CAR AFTER THAT NOW I CAN DRIVE BUT THE SEAT ITS DEMAGED

NHTSA complaint #11269771 — an unverified report by a vehicle owner.

2003 Volkswagen Passat at 56,000 miles Norristown, PA Fire

SEATS

05/01/2019 CAR HAD A DEAD BATTERY---CHARGE OVER NIGHT STILL WOULD NOT START---HAD THE CAR TOWED TO AUTO SHOP--UPON ARRIVAL WITH KEY ON APPROX. 15 MIN DRIVE--SMOKE STARTED BILLOWING---DISCONNECTED BATTERY---DRIVERS SIDE SEAT WARMER COMPLETELY MELTED--MECHANIC SAYS UNIT PULLING 30 AMPS--THERE WAS A PREVIOUS RECALL--NOT SURE IF TOTALLY CORRECTED--DONOT WANT TO REPLACE IMMEDIATELY--PLEASE ADVISE

NHTSA complaint #11205792 — an unverified report by a vehicle owner.

2010 Volkswagen Passat at 84,369 miles Lexington, KY

SEATS

THE SEAT FRAME ON THE DRIVER'S SEAT FAILED IN MY CAR. THE STEEL HAD POOR WELD POINTS AND BROKE IN HALF. IT LOOKED LIKE CHEAP STEEL AND HAD IT HAPPENED IN A WRECK, IT WAS POSSIBLE THAT STEEL WOULD HAVE IMPALED THE DRIVER.

NHTSA complaint #11151688 — an unverified report by a vehicle owner.

2015 Volkswagen Passat Augusta, GA

SEATS

THE ISSUE IS IM HAVING THAT I HAVE AN AIRBAG WARNING ON FOR A SEAT THAT NO ONE HARDLY EVERS SITS IN. IM SINGLE SO 98% OF THE TIME IM ALONE IN MY VEHICLE SO WHY WOULD THE PASSENGER SEAT BEING DISPLAYING AN ISSUE. SO, ALSO AT 66, 250 IM EXPERIENCING AN ISSUE WITH NEEDING A WATERPUMP AND THERMOSTAT WHICH WILL COST 1100.00 THAT I DON'T HAVE. IM REVIEWING ALL THE ISSUES YOU ARE HAVING WITH THESE PARTS I DID HAVE MASTERTECH FOR WARRNATY SO NOW ITS RAN OUT AT 60,000 MILES. I FEEL THIS ISSUE YOU ARE HAVING WITH THIS VEHICLE NEEDS TO BE REPAIRED THROUGH VW. THESE ARE TOO SOON FOR THESE ISSUES TO BE OCCURING ON A VEHICLE. IM DISAPPOINTED BECAUSE I BABY MY CAR OVER BUMPS, RAILROAD CROSSINGS. I TREAT THIS VEHICLE LIKE A MERCEDES.SO, I WOULD LOVE TO HAVE FEEDBACK ON WHAT YOU CAN DO TO HELP ME IN THIS SITUATION.

NHTSA complaint #11140207 — an unverified report by a vehicle owner.

2013 Volkswagen Passat at 40,000 miles Columbia, SC

SEATS

I HAVE 51,000 MILES ON MY CAR AND THE AIR CONDITIONER UNIT WENT OUT. THE CAR IS TOO YOUNG TO HAVE THE A/C REPLACED AT THIS JUNCTURE...FAULTY PARTS. THE A/C UNIT IS LISTED IN A CLASS ACTION LAWSUIT, ALONG THE WINDSHIELD WIPER SYSTEM AND THE BEARINGS. THE A/C PROBLEM WAS MENTIONED TO THE VW MCDANIELS SERVICE ADVISOR TWICE WHEN I WAS IN ON A SERVICE CALL, BUT SAID WAS NOT RECORDED ON MY PORTAL OF THE VEHICLE. THE DRIVER SEAT HAS SPLIT AND ON THE SIDE IT IS WARNED. THIS IS NOT GOOD.

NHTSA complaint #11097085 — an unverified report by a vehicle owner.

2006 Volkswagen Passat at 140,000 miles Woodbridge, NJ

SEATS

TAKATA RECALL I WENT IN TO GET THE REPAIR A WEEK LATER AN AIRBAG FAULT CAME ON AND STILL ON. THEN TWICE WHILE I WAS DRIVEING ON HIGHWAY CAR CUTS OFF COMPLETELY THEN I HAVE TO PULL OVER WITH IT JUST ROLLING. THE STEERING SOMETIMES COMES ON AND SAYS DEFECTIVE THEN THE SUN ROOF OPEN CLOSES BY ITSELF. ALOT OF ELECTRICAL PROBLEMS ALWAYS HAVE TO GET SOMETHING FIX JUST PRAY THAT I DONT GET INTO AN ACCIDENT. THE HEATED SEATS DONT WORK NOMORE FOR SOME REASON ON DAY THEY WAS GOOD NOW NO AND ITS NOT THE FUSE.

NHTSA complaint #11041069 — an unverified report by a vehicle owner.

2004 Volkswagen Passat at 170,000 miles Woodland Hills, CA

SEATS

MY CAR WAS PART OF A RECALL BECAUSE THE DRIVERS SIDE SEAT HEATER WAS OVERHEATING AND MELTING THROUGH THE SEAT. I TOOK MY CAR IN FOR THE RECALL AND THIS ISSUE SHOULD HAVE BEEN RESOLVED. BUT YESTERDAY I HAD THAT EXACT ISSUE - WITHIN 4 TO 5 MINUTES OF TURNING ON MY DRIVERS SIDE SEAT HEATER IT BURNED/MELTED THROUGH THE SEAT AND BURNED ME.

NHTSA complaint #10925021 — an unverified report by a vehicle owner.

2005 Volkswagen Passat at 200,000 miles Owenton, KY

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

TL* THE CONTACT OWNS A 2005 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 70 MPH, THE SEAT HEATER BURNED A HOLE IN THE PASSENGER SEAT AND THE PASSENGER'S COAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. UPDATED 02/23/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 03/30/16.

NHTSA complaint #10811662 — an unverified report by a vehicle owner.

2006 Volkswagen Passat at 100,000 miles Raleigh, NC

SEATS

I HAVE AN AIR BAG LIGHT ON AND I GET A WARNING SIGN THAT IT SHOULD BE SERVICED. WIPERS ARE NOT THAT EFFECTIVE AND I KEEP ON HAVING FOGY WINDOWS SO I HAVE TO KEEP ON ADJUSTING THE HEAT.

NHTSA complaint #10807254 — an unverified report by a vehicle owner.

2008 Volkswagen Passat at 90,000 miles Brooklyn, NY

SEATS

TL* THE CONTACT OWNS A 2008 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE FRONT DRIVER'S SEAT AND THE DRIVER SIDE MIRROR MOVED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND A DEALER. THE DEALER REPLACED THE FRONT DRIVER SIDE MIRROR. THE FAILURE PERSISTED AFTER THE REPAIR WAS PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

NHTSA complaint #10790211 — an unverified report by a vehicle owner.

2003 Volkswagen Passat at 116,000 miles Modesto, CA Fire

SEATS

WE WERE JUST LEAVING OUR FRIENDS HOUSE IT WAS APPROX. 6AM IN MORNING LITTLE COLD OUT SO I TURNED ON THE SEAT WARMERS WHICH IS ALWAYS NICE TOUCH TO WARM YOU UP ON THOSE COLD MORNINGS, ANYHOW ABOUT 4-5MINUTES AFTER SEAT WARMERS WERE TURNED ON PASSENGER SIDE WHERE I WAS SITTING GOT RATHER WARM AND THEN HOT AND THEN ACTUALLY START SMOKING AND FLAMES CAME OUT THERE WAS FIRE RIGHT UNDER MY BOTTOM. I FREAKED OUT JUMPED OUT OF SEAT ..I WAS YELLING FIRE FIRE FIRE YOU COULD SMELL PLASTIC BURNING AS IT WAS SMOKING AND BURNING.MY BOYFRIEND POURED WATER ON AND SMOTHERED OUT THE FIRE WITH HIS JACKET I'M A BIT LEARY OF THE CAR BECAUSE I DON'T FEEL ITS SAFE. I HAD MY BOYFRIEND UNPLUG HARNESS UNDER SEAT AND NOW MY AIR BAG WARNING DEFAULT LIGHT AND BELL STAY ON. I AM SHOCKED TO SEE SEVERAL OTHER COMPLAINTS REGARDING THIS ISSUE AND THAT VW PEOPLE HAVEN'T ADDRESSED THIS. I FEEL THIS CAR IS A DEATH TRAP.VERY UNHAPPY WITH THIS VEHICLE.

NHTSA complaint #10778124 — an unverified report by a vehicle owner.

2003 Volkswagen Passat at 117,000 miles Highland, IN

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 35 MPH, THE HEATED SEAT WAS ACTIVATED AND WITHIN TWO MINUTES, THE SEAT WAS UNBEARABLY HOT AND BURNED A HOLE THROUGH THE CONTACT'S PANTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

NHTSA complaint #10676727 — an unverified report by a vehicle owner.

2013 Volkswagen Passat at 10,000 miles Murfreesboro, TN

SEATS

COMPANY IS CLAIMING THAT AN OUTSIDE INFLUENCE OF A SPILL ON PASSENGER SEAT HAS CAUSED THE AIR BAG FAULT THAT DISABLES THE AIRBAG.

NHTSA complaint #10672732 — an unverified report by a vehicle owner.

Other Volkswagen Passat problems