Owners have filed 348 complaints
about the 2004 Volkswagen Passat with NHTSA between 2003 and 2025.
The largest single group is the engine & cooling.
Across this model's run it ranks 8 of 30 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 51
Against the median year of the Volkswagen Passat. 50 means typical for this
model; 100 means roughly double.
Severity — 100
20.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 42
25% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2004 compares with every other Volkswagen Passat
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Automatic Transmission
2223.2%
Seat Heater/Cooler
2021.1%
Engine
1818.9%
Control Module (Tcm/Pcm/Tecm)
99.5%
Switch
77.4%
Body
77.4%
Cooling System
66.3%
Fuel Pump
66.3%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
134.8%
1,000 – 9,999 miles
165.9%
10,000 – 24,999 miles
217.7%
25,000 – 49,999 miles
4014.7%
50,000 – 74,999 miles
5921.6%
75,000 – 99,999 miles
5821.2%
100,000 – 149,999 miles
4416.1%
150,000+ miles
228.1%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2003peak 10Aug 2025
NHTSA investigations into the 2004 Volkswagen Passat
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA11002Opened 26 Jan 2011Closed 17 Feb 2012ELECTRICAL SYSTEM
Engine Compartment Fire
In July 2010, the Agency opened PE10-027 to investigate allegations of coil on plug (COP) ignition coil fires in MY2002-2003 VW Passat vehicles.The investigation was upgraded in January 2011 to include all MY2001-2007 4-cylinder VW Passat, gasoline, turbo-charged vehicles.Based on the analysis of VW's response, and including ODI's consumer complaints, ODI has since identified 135 unique engine fire reports attributable to the COP coils.After further review of the details as contained in each report, ODI determined that 43 of the 135 fire reports were actual fire/flame incidents, 83 fire report...
PE08008Opened 31 Jan 2008Closed 30 May 2008FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL TANK LEAK
VOLKSWAGEN (VW) IS RECALLING CERTAIN VW PASSAT 4MOTION AND AUDI A6 QUATTRO AND ALLROAD QUATTRO ALL-WHEEL DRIVE PASSENGER CARS.VW VEHICLES SUBJECT TO RECALL WERE MANUFACTURED FROM NOVEMBER 22, 2000 THROUGH MAY 31, 2005 AND AUDI VEHICLES SUBJECT TO RECALL WERE MANUFACTURED FROM JUNE 2, 2001 TO JUNE 1, 2005.THE NHTSA RECALL NUMBER FOR THE VW VEHICLES IS 08V-156 (VW ALSO IS CORRECTING DEFECTS RELATED TO HEAT SHIELD AND FUEL LINE HAZARDS FOR THESE VEHICLES AND FOR 1999-2000 PASSATS IN THIS RECALL ACTION.)THE NHTSA RECALL NUMBER FOR THE AUDI VEHICLES IS 08V-157.SINCE 2006, ODI HAS RECEIVED 17 COMPLA...
THE MANUFACTURER NOTIFIED NHTSA ON 04-APR-08 THAT A SAFETY RECALL ACTION WOULD BE INITIATED TO REMEDY THE ISSUE.IN JUNE 2008, THE MANUFACTURER ISSUED A TECHNICAL SERVICE BULLETIN (CODE 26E5/R5) REGARDING THE SPECIFIC PROCEDURES TO BE EMPLOYED IN THIS CAMPAIGN.VEHICLE OWNER NOTIFICATION LETTERS WERE SENT BEGINNING APPROXIMATELY JUNE 13, 2008.THE CAMPAIGN WAS ASSIGNED NHTSA NO. 08V-156.THIS RECALL AFFECTS ALL MY 1999-2005, 5TH GENERATION GASOLINE-POWERED PASSAT SEDANS AND STATION WAGONS.APPROXIMATELY 412,000 VEHICLES ARE AFFECTED.CORRECTIVE ACTION WILL CONSIST OF INSTALLING ADDITIONAL EXHAUST SY...
Recalls on the 2004 Volkswagen Passat
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
14E007000
ENGINE AND ENGINE COOLING:ENGINE
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
Risk: A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
08V156000
FUEL SYSTEM, GASOLINE:DELIVERY
VOLKSWAGEN IS RECALLING 412,000 MY 1999-2005 PASSAT (5TH GENERATION) VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND PRODUCED AFTER JUNE 14, 1999. THESE VEHICLES MAY HAVE AN UNDERBODY HEAT SHIELD THAT CAN BECOME DAMAGED. IN ADDITION, AFFECTED VEHICLES WITH AUTOMATIC OR MANUAL TRANSMISSIONS MAY HAVE A FUEL LINE (1.8T ENGINES ONLY) OR FUEL TANK VENTILATION VALVE (4MOTION/ALL WHEEL DRIVE ONLY) THAT CAN LEAK DUE TO FRACTURE.
Risk: A HEAT SHIELD THAT MAY CONTACT THE EXHAUST SYSTEM CAN RESULT IN A VEHICLE FIRE. IN ADDITION, A FUEL LEAK FROM A FUEL LINE OR FUEL TANK VENTILATION VALVE, IN THE PRESENCE OF AN IGNITION SOURCE, CAN LEAD TO A VEHICLE FIRE.
07V063000
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.
Risk: THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
04V586000
FUEL SYSTEM, DIESEL
ON CERTAIN PASSENGER VEHICLES, THE HIGH PRESSURE DIESEL PUMPS WERE PRODUCED WITH AN IMPROPER FASTENER, WHICH COULD ALLOW DIESEL FUEL TO ESCAPE FROM THE PUMP.
Risk: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY LEAD TO A FIRE.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 200811921,359 units in Canada
Fuel System
On certain Passat and Passat Four Motion vehicles equipped with an automatic transmission, an underbody heat shield may become damaged. If this occurs, the heat shield may contact the exhaust system, which can result in a vehicle fire. In addition, the affected vehicles may have a fuel line (1.8T engine only) or fuel tank ventilation valve (4motion / all-wheel drive vehicles only) that may leak due to fracture. Fuel leakage in the presence of an ignition source can result in a vehicle fire. Correction: Dealers will affect repairs.
Recall 2006122244,526 units in Canada
Lights And Instruments
On certain Golf, GTI, Jetta, Jetta wagon, New Beetle, New Beetle convertible, Passat and Passat wagon, the brake lamp switch may malfunction. If this happens, the brake lamps could become inoperative; or could come on and stay on, even though the vehicle is parked. Correction: Dealers will replace the brake lamp switch with a newly revised version. This action includes vehicles previously affected by Transport Canada recall 03-184 and 04-075. The switch installed during this prior repair may not function properly. Note: parts available December 2006.
Recall 20044358,072 units in Canada
Fuel System
On certain vehicle equipped with TDI-PD (Pumpe-Düse) engines, the high-pressure diesel pumps were produced with improper fasteners. In rare cases, one of these improper fasteners may yield due to repeated cyclic loading and allow diesel fuel to escape from the high-pressure pump. Diesel fuel in the presence of an ignition source may lead to a fire. Additionally, due to the quantity of fuel that may be released, there is a crash risk posed to vehicles traveling behind the subject vehicle. Correction: Dealers will install a replacement diesel pump kit.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 132,400 milesPainted Post, NY1 injured
SEATS
WHILE DRIVING ON A HIGHWAY, THE DRIVER SEAT SUDDENLY OVERHEATED (THE SEAT WARMER WAS TURNED ON). IT STARTED WITH A BURNING SMELL. EXCESSIVE HEAT BURNED MY LEG A BIT (SOME SKIN REDNESS), BEFORE I REALIZED WHAT IS HAPPENING AND TURNED THE SEAT WARMER OFF. THE SEAT LEATHER NOW APPEARS STIFF AND WRINKLED (NOT SOFT AND SMOOTH LIKE THE REST OF THE LEATHER) IN THE AREA WHERE I FELT THE HEAT.
NHTSA complaint #11373531 — an unverified report by a vehicle owner.
at 85,000 milesHouston, TXFire
FUEL SYSTEM, GASOLINE
THE PASSAT IGNITED IN OUR DRIVEWAY AT 4:00 A.M. IT HAD NOT BEEN STARTED/DRIVEN IN A WEEK. WE WOKE TO THE SOUND OF THE TIRE BURSTING. THERE IS A HOUSTON POLICE DEPARTMENT /ARSON CASE # [XXX] - PHONE # [XXX]. INSPECTOR [XXX]. HE SAID THE IGNITION AREA OF THE CAR WAS THE START OF THE FIRE. I THINK HE WAS ARSON DEPARTMENT. THE CAR WAS TOTALED. WE ARE LUCKY WE DID NOT LOOSE OUR HOUSE AND NEIGHBOR'S IF WE HAD NOT HEARD THE TIRE BLOW. I AM NOT EXACTLY SURE OF THE MILEAGE BUT KNOW IT WAS LOW FOR THE YEAR AND THINK IT WAS BELOW 90,000...UPDATED 05/02/16 *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10767576 — an unverified report by a vehicle owner.
at 85,000 milesHouston, TXFire
STRUCTURE:BODY
THE PASSAT IGNITED IN OUR DRIVEWAY AT 4:00 A.M. IT HAD NOT BEEN STARTED/DRIVEN IN A WEEK. WE WOKE TO THE SOUND OF THE TIRE BURSTING. THERE IS A HOUSTON POLICE DEPARTMENT /ARSON CASE # [XXX] - PHONE # [XXX]. INSPECTOR [XXX]. HE SAID THE IGNITION AREA OF THE CAR WAS THE START OF THE FIRE. I THINK HE WAS ARSON DEPARTMENT. THE CAR WAS TOTALED. WE ARE LUCKY WE DID NOT LOOSE OUR HOUSE AND NEIGHBOR'S IF WE HAD NOT HEARD THE TIRE BLOW. I AM NOT EXACTLY SURE OF THE MILEAGE BUT KNOW IT WAS LOW FOR THE YEAR AND THINK IT WAS BELOW 90,000...UPDATED 05/02/16 *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10767576 — an unverified report by a vehicle owner.
at 85,000 milesHouston, TXFire
ENGINE
THE PASSAT IGNITED IN OUR DRIVEWAY AT 4:00 A.M. IT HAD NOT BEEN STARTED/DRIVEN IN A WEEK. WE WOKE TO THE SOUND OF THE TIRE BURSTING. THERE IS A HOUSTON POLICE DEPARTMENT /ARSON CASE # [XXX] - PHONE # [XXX]. INSPECTOR [XXX]. HE SAID THE IGNITION AREA OF THE CAR WAS THE START OF THE FIRE. I THINK HE WAS ARSON DEPARTMENT. THE CAR WAS TOTALED. WE ARE LUCKY WE DID NOT LOOSE OUR HOUSE AND NEIGHBOR'S IF WE HAD NOT HEARD THE TIRE BLOW. I AM NOT EXACTLY SURE OF THE MILEAGE BUT KNOW IT WAS LOW FOR THE YEAR AND THINK IT WAS BELOW 90,000...UPDATED 05/02/16 *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10767576 — an unverified report by a vehicle owner.
at 81,000 milesArlington, VAFire
ENGINE
MARCH 8 AT APPROXIMATELY 10PM: ON A TRIP BACK FROM OUT OF TOWN WITH MY 2 YOUNG CHILDREN AND PUPPY, THE RPMS IN THE VW PASSAT BEGAN ESCALATING YET NO ADDITIONAL POWER WAS COMING INTO THE ENGINE. I TRIED SHIFTING TO A LOWER GEAR AND ALSO ATTEMPTED CRUISE CONTROL TO MINIMIZE THE RPM RACING. CRUISE CONTROL DID NOT RESPOND AND THE CHANGE IN GEAR DID NOTHING FOR THE RACING RPMS. A FEW MORE MILES DOWN THE HIGHWAY THE CAR BEGAN LOSING MOMENTUM -? IT WAS SIMILAR TO THE FEELING OF RUNNING OUT OF GAS THOUGH I HAD A FULL TANK. I MOVED THE CAR INTO THE SERVICE LANE BEFORE THE ENGINE SHUT OFF. WITHIN SECONDS OF PULLING OVER, THE ENGINE BEGAN SMOKING. I FELT THE NEED TO GET OUT OF THE VEHICLE, EVEN THOUGH I WAS ON THE HIGHWAY LATE AT NIGHT, PREGNANT, WITH 2 SMALL CHILDREN AND A PUPPY. WE LEFT EVERYTHING IN THE CAR, GOT OUT (I CALLED 911) AND WERE ABOUT 8 FEET AWAY WHEN FLAMES BECAME VISIBLE ESCAPING FROM THE HOOD OF THE VEHICLE. A STATE TROOPER WAS PASSING THROUGH AT THE TIME AND NOTICED THE STRONG SMELL; HE QUICKLY CIRCLED BACK AND THEN SAW THE FIRE.TWO FIRE TRUCKS AND 2 MORE STATE TROOPERS ARRIVED AT THE SCENE -?? BUT BY THAT POINT -?? THE ENTIRE FRONT END OF MY CAR WAS IN FLAMES. THE TIRES WERE SO HOT FROM THE FIRE THAT THEY HAD MELTED TO THE ROAD. THE FRONT END OF THE CAR WAS COMPLETELY DESTROYED, THE DRIVER'??S SIDE WINDOW WAS BLOWN OUT, AND THE DASHBOARD MELTED. EVERYTHING IN THE CAR EXPERIENCED CHEMICAL SMOKE DAMAGE AND/OR WATER DAMAGE FROM THE FIRE TRUCKS. THE INSURANCE COMPANY ??TOTALED?? THE CAR THIS MORNING. SUNDAY NIGHT I NOTICED THAT NHTSA WAS AT ONE POINT INVESTIGATING VW PASSAT ENGINE FIRES. I WOULD ENCOURAGE YOU TO CONTINUE THAT INVESTIGATION. THOUGH MY CHILDREN AND PUPPY WERE NOT PHYSICALLY INJURED (I DON'T KNOW IF THEY HAVE SUFFERED MENTAL TRAUMA) -?? I AM PREGNANT AND DO NOT KNOW IF THE FUMES WILL BE TOXIC TO MY UNBORN CHILD. *TR..UPDATED 06/01/16 *BF UPDATED 9/27/2017
NHTSA complaint #10693241 — an unverified report by a vehicle owner.
at 128,000 milesBronx, NYFire
ENGINE
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, AN UNUSUAL SOUND WAS HEARD AND SMOKE STARTED TO EMIT FROM THE ENGINE COMPARTMENT AS THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE TIMING BELT HAD BECOME FRACTURED AND THE CAM SHAFT PULLEY FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.
NHTSA complaint #10663521 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Orono, ME
FUEL/PROPULSION SYSTEM
A fuel leak has developed from the top side of the fuel tank on the drivers side of me vehicle. A fuel leak in this manner is a serious critical and immediate safety risk. Recall 08V156000 was 'performed' on my vehicle back in 2008 but the exact same fuel system safety defect has returned. VW acknowledges the recall and claims it was completed while only an inspection to check for fuel leaks was performed at the time. VW Care and my local dealership refuse to address the ongoing issue. This poses a continued fire risk, and I am now being told to pay out of pocket for a known safety recall that clearly failed to remedy the original defect.
NHTSA complaint #11677910 — an unverified report by a vehicle owner.
Syracuse, NY
FUEL/PROPULSION SYSTEM
There was a recall reported by the manufacturer, Volkswagenm in 2008. There were multiple Fuel System issues: A Heat Shield that may contact the exhaust system and result in a vehicle fire; a fuel leak from a fuel line or fuel tank ventilation valve, in the presence of an ignition source, can lead to a vehicle fire. In 2008, my car was inspected and the recall was deemed "complete." However, the car was only 4 years old at the time and no repairs were made. Only a visual inspection was done. I bought the car used 6 years ago, and it has been diagnosed as having a defective fuel tank ventilation valve. VW should pay for the parts and labor to have this fixed because it was never fixed. I've been told there's no statue of limitations on recalls. VW claims that because the recall was deemed "Complete" that they "fixed" the issue but they didn't.
NHTSA complaint #11662869 — an unverified report by a vehicle owner.
at 97,361 milesDraper, UT
FUEL SYSTEM, GASOLINE
The contact owns a 2004 Volkswagen Passat. The contact stated that there was gasoline leaking in his driveway where the vehicle was parked, after he had refueled the vehicle the day before. The vehicle was taken to an independent mechanic and the mechanic informed the contact that it was a known failure related to NHTSA Campaign Number: 08V156000 (Fuel System, Gasoline). The dealer and manufacturer were made aware of the failure but informed the contact that the failure was addressed in 2012 and the recall was closed on the VIN. The failure mileage was 97,361.
NHTSA complaint #11433670 — an unverified report by a vehicle owner.
at 170,000 milesBend, OR
FUEL/PROPULSION SYSTEM
WHEN YOU FILL UP THE FUEL TANK IT LEAKS IT LEAKS A QUARTER OF A TANK OF FUEL ROUGHLY 4 TO 5 GALLONS OF FUEL DRIP OUT THERE'S A FACTORY RECALL ON THIS ISSUE I TOOK IT TO THE VOLKSWAGEN DEALER PAID MONEY TO HAVE THEM INSPECT IT AND THEY SAID YES IT'S LEAKING AT THE FACTORY RECALL I'VE HAD AN INDEPENDENT DEALER CONFIRM THAT! VOLKSWAGEN WILL NOT DO ANYTHING DUE TO WHAT THEY CLAIM A REMEDY WAS DONE BY MOVING FUEL LINES 10 YEARS AGO, OBVIOUSLY IT WAS NOT OR I WOULD NOT HAVE 4 GALLONS OF FUEL SPILL IN MY DRIVEWAY VEHICLE IS BASICALLY IN OPERABLE AND THEY WANT $3000 TO PUT A NEW FUEL TANK IN WHEN IT'S A FACTORY RECALL WHICH NEVER EXPIRES I HAVE TALK TO THE VOLKSWAGEN REP AND THE ONLY THING I HAVE FOUND IN FORUMS IS DO YOU HAVE TO GO TO VOLTS WAGON OF AMERICA AND FIGHT THEM AND THIS IS RIDICULOUS WHEN THEY KNOW THEY HAVE AN ISSUE!! TO DRIVE THIS VEHICLE WE NEVER FILL IT OVER A HALF A TANK OF FUEL SO WE DO NOT LEAK FUEL OR EXPLODE WHILE WE'RE DRIVING HOPEFULLY PLEASE HELP IN ANYWAY YOU CAN THANK YOU
NHTSA complaint #11396511 — an unverified report by a vehicle owner.
at 160,000 milesRochester, MN
SEATS
A COIL FOR HEATED SEATS HAS MELTED A HOLE IN THE DRIVER'S SIDE SEAT. THIS CAUSED PAIN AND CONFUSION WHILE DRIVING ON THE HIGHWAY. THE SEAT NOW HAS AN UGLY MELTED HOLE IN IT.
NHTSA complaint #11395719 — an unverified report by a vehicle owner.
at 132,400 milesPainted Post, NY1 injured
SEATS
WHILE DRIVING ON A HIGHWAY, THE DRIVER SEAT SUDDENLY OVERHEATED (THE SEAT WARMER WAS TURNED ON). IT STARTED WITH A BURNING SMELL. EXCESSIVE HEAT BURNED MY LEG A BIT (SOME SKIN REDNESS), BEFORE I REALIZED WHAT IS HAPPENING AND TURNED THE SEAT WARMER OFF. THE SEAT LEATHER NOW APPEARS STIFF AND WRINKLED (NOT SOFT AND SMOOTH LIKE THE REST OF THE LEATHER) IN THE AREA WHERE I FELT THE HEAT.
NHTSA complaint #11373531 — an unverified report by a vehicle owner.
at 195,000 milesPawtucket, RI
SEATS
THE CAR STALLED IN THE ROAD. PULLED OVER. TURNED THE CAR OFF AND IT WOULD NOT RESTART FULL TANK OF GAS.
NHTSA complaint #11319272 — an unverified report by a vehicle owner.
at 195,000 milesPawtucket, RI
FUEL/PROPULSION SYSTEM
THE CAR STALLED IN THE ROAD. PULLED OVER. TURNED THE CAR OFF AND IT WOULD NOT RESTART FULL TANK OF GAS.
NHTSA complaint #11319272 — an unverified report by a vehicle owner.
Butler, NJ
SEATS
MY CAR 2004 VW PASSAT ALMOST GETT ON FIRE FRONT PASSANDER SEAT HAVE START TO BURN BUT WAS OK AFTER I SHUTT OFF THE CAR AFTER THAT NOW I CAN DRIVE BUT THE SEAT ITS DEMAGED
NHTSA complaint #11269771 — an unverified report by a vehicle owner.
Butler, NJ
UNKNOWN OR OTHER
MY CAR 2004 VW PASSAT ALMOST GETT ON FIRE FRONT PASSANDER SEAT HAVE START TO BURN BUT WAS OK AFTER I SHUTT OFF THE CAR AFTER THAT NOW I CAN DRIVE BUT THE SEAT ITS DEMAGED
NHTSA complaint #11269771 — an unverified report by a vehicle owner.
at 220,000 milesRaymond, NE
ENGINE
WHILE DRIVING THE CAR AT HIGHWAY SPEEDS IT STALLS AND THE EPC LIGHT COMES ON. THIS HAS HAPPENED MANY TIMES WHILE MERGING WITH OTHER TRAFFIC AND CAN BE VERY DANGEROUS. I HAVE SPENT WELL OVER $1000 TRYING TO GET THIS PROBLEM FIXED, AND THE PROBLEM STILL REMAINS. EVEN THE VW DEALERSHIP DOSE NOT HAVE AN ANSWER.
NHTSA complaint #11229463 — an unverified report by a vehicle owner.
at 162,321 milesClinton, UT
FUEL/PROPULSION SYSTEM
STRONG ODOR OF FUEL IN THE CAR REGARDLESS OF BEING PARKED OR MOVING. NOTICED PUDDLE OF GAS ON THE GROUND UNDER THE FUEL TANK. FUEL WAS DRIPPING DOWN OFF THE FUEL TANK AND THE HEAT SHIELDS. FOLLOWED DRIP TO THE ROLLOVER VALVE NIPPLE WHICH IS ATTACHED TO THE GAS TANK.
NHTSA complaint #11157192 — an unverified report by a vehicle owner.
at 160,000 milesST. Charles, MO
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN PASSAT. AFTER REFUELING AND PARKING THE VEHICLE, THE CONTACT LATER DISCOVERED FUEL HAD LEAKED OUT FROM THE VEHICLE ONTO THE FLOOR OF THE GARAGE. FUEL WAS ALSO VISIBLE UNDERNEATH THE REAR SEAT OF THE VEHICLE. UPON INSPECTION, THE CONTACT DISCOVERED THAT FUEL WAS LEAKING FROM THE FUEL VALVE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 160,000.
NHTSA complaint #11130976 — an unverified report by a vehicle owner.
at 204,000 milesMagnolia, DE
UNKNOWN OR OTHER
STANDING WATER IN DRIVER SIDE AND REAR DRIVER SIDE AREA.
NHTSA complaint #11115155 — an unverified report by a vehicle owner.
at 135,000 milesEL Dorado Hills, CA
FUEL/PROPULSION SYSTEM
GAS TANK/ FUEL LINE FRACTURE, LEAKING GAS WHEN I FILL IT UP, STRONG GAS SMELL/ODOR. STOPS LEAKING AT AROUND 3/4 TANK. VERY DANGEROUS FOR MY 16 YEAR OLD TO DRIVE. VW DEALERSHIP REFUSED TO CORRECT, WANTS TO CHARGE ME 2600, TO FIX I BOUGHT THE CAR FOR 4200 3 MONTHS AGO.
NHTSA complaint #11101278 — an unverified report by a vehicle owner.
at 130,000 milesEL Dorado Hills, CA
FUEL/PROPULSION SYSTEM
GAS FUEL LINE/TANK LEAKING GAS
NHTSA complaint #11100304 — an unverified report by a vehicle owner.
at 56,000 milesHonolulu, HI
FUEL/PROPULSION SYSTEM
FUEL TANK LEAK. THERE IS NO DAMAGE NO IMPACT NO VISIBLE EVIDENCE OF ANY MISUSE OF CAR. FUEL TANK LEAKS WHEN FILLED ABOVE 3/4 OF A TANK. THIS IS UNSAFE AND VERY DANGEROUS THIS SHOULD BE REPAIRED BY VOLKSWAGEN. IN ALL MY LIFE AS A MECHANIC I HAVE NEVER SEEN ANYTHING THIS UNSAFE. IF MY LOVED ONES WERE TO GET HURT I WILL HOLD VOLKSWAGEN ACCOUNTABLE. THIS NEEDS TO FIXED NOW!..
NHTSA complaint #11099370 — an unverified report by a vehicle owner.
at 130,000 milesEL Dorado Hills, CA
FUEL/PROPULSION SYSTEM
LEAKING AT VENT/TOP OF GAS TANK. EXACTLY THE SAME DESCRIPTION OF THAT PAST HEAT SHEILD/VENT GAS LEAKING RECALL FROM ABOUT 10 YEARS AGO
NHTSA complaint #11097318 — an unverified report by a vehicle owner.
at 164,000 milesNunnelly, TN
ENGINE
BOUGHT THIS CAR FROM ORIGINAL OWNER EXACTLY TWO YEARS AGO. ALL RECEIPTS FOR UPKEEP & MAINTENANCE WERE AVAILABLE. CAR RAN GREAT FOR 30,000 MILES. ONE DAY IT STARTING RUNNING BAD WITHIN 30 MINS WHOLE MOTOR SHUT DOWN. MOTOR JUST SHUT DOWN IN MIDDLE OF HIGHWAY. PIECE OF METAL FOUND UNDER VALVE COVER AND NOW FOR NO REASON NEEDS A WHOLE NEW MOTOR!!!! THIS IS A SERIOUS ISSUE! VERY DISSATISFIED! I HAVE OWNED THREE VEHICLES ALL FOR MORE THAN 10 YEARS UNTIL THIS VW AND NOW AM WITHOUT A CAR. NEVER WILL BUY OR MENTION ANYONE ELSE BUYING A VW. CANNOT AFFORD TO SPEND $3,000 FOR ANOTHER MOTOR AFTER ONLY OWNING FOR 2 YEARS! NOW THE CAR SITS AT A MECHANIC SHOP WITH NEW TIRES AND NEW VALVE COVER GASKETS AND A POS MOTOR.
NHTSA complaint #11094010 — an unverified report by a vehicle owner.
at 100,000 milesPenscola, FL
FUEL/PROPULSION SYSTEM
THE CAR DIED AS I WAS DRIVING DOWN A CITY ROAD, I WAS ABLE TO VEER THE CAR TO THE SIDE OF THE ROAD AS IT WAS ROLLING BEFORE IT STOPPED COMPLETELY. I HAD THE CAR TOWED BACK TO MY HOUSE AND AFTER TESTING ALL COMPONENTS, IT WAS DETERMINED THAT THE CAR WASN'T GETTING ANY FUEL DUE A FAULTY FUEL PUMP.
NHTSA complaint #11051632 — an unverified report by a vehicle owner.
at 109,000 milesSAN Leandro, CA
UNKNOWN OR OTHER
TAKATA RECALL COOLANT FLENCH LEAKING, AIR VALVE COVER CAME OFF( LEAKING) AND WATER PUMP, TIMING BELT AND THERMOSTAT NOT WORKING, CANNOT SMOG CAR. ENGINE TROUBLESHOOTING LIGHT COMES BACK ON ALL THE TIME.
NHTSA complaint #10995721 — an unverified report by a vehicle owner.
at 44,000 milesLancaster, PA
ENGINE
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 25 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED, AND "OIL PRESSURE" AND "STOP ENGINE" MESSAGES DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS OIL SLUDGE IN THE ENGINE, BUT THE REPAIRS WERE UNKNOWN. THE FAILURE PERSISTED. THE VEHICLE WAS DRIVEN HOME AND INSPECTED BY AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE ENGINE NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000. ..UPDATED 06/27/17 *BF
NHTSA complaint #10978851 — an unverified report by a vehicle owner.
Phoenix, AZ
AIR BAGS
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10954545 — an unverified report by a vehicle owner.
at 170,000 milesWoodland Hills, CA
SEATS
MY CAR WAS PART OF A RECALL BECAUSE THE DRIVERS SIDE SEAT HEATER WAS OVERHEATING AND MELTING THROUGH THE SEAT. I TOOK MY CAR IN FOR THE RECALL AND THIS ISSUE SHOULD HAVE BEEN RESOLVED. BUT YESTERDAY I HAD THAT EXACT ISSUE - WITHIN 4 TO 5 MINUTES OF TURNING ON MY DRIVERS SIDE SEAT HEATER IT BURNED/MELTED THROUGH THE SEAT AND BURNED ME.
NHTSA complaint #10925021 — an unverified report by a vehicle owner.
at 131,214 milesWaban, MA
TIRES
TIRE BUBBLE, 2" WIDE, 2" LONG, 1/2" HIGH
NHTSA complaint #10904445 — an unverified report by a vehicle owner.