Owners have filed 240 complaints
about the 2008 Volkswagen Passat with NHTSA between 2007 and 2025.
The largest single group is the fuel & propulsion.
Across this model's run it ranks 23 of 30 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 35
Against the median year of the Volkswagen Passat. 50 means typical for this
model; 100 means roughly double.
Severity — 32
6.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 23
14% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2008 compares with every other Volkswagen Passat
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
31.7%
1,000 – 9,999 miles
21.1%
10,000 – 24,999 miles
105.7%
25,000 – 49,999 miles
2111.9%
50,000 – 74,999 miles
1810.2%
75,000 – 99,999 miles
4726.7%
100,000 – 149,999 miles
4927.8%
150,000+ miles
2614.8%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Frontal crash test
Side barrier crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2008 Volkswagen Passat Wagon w/SAB
—
—
—
11.8% risk
2008 Volkswagen Passat 4-DR. w/SAB
—
—
—
11.8% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2007peak 12Jul 2025
Recalls on the 2008 Volkswagen Passat
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
18V148000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
17V509000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Risk: If the fuel pump fails, the engine will stall, increasing the risk of a crash.
16V078000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
08V235000
ENGINE AND ENGINE COOLING
VOLKSWAGEN IS RECALLING 4,079 MY 2008 PASSAT AND 2,500 MY 2009 TIGUAN PASSENGER VEHICLES EQUIPPED WITH 2.0T FSI ULEV II ENGINES. THESE VEHICLES HAVE AN ENGINE CONTROL MODULE (ECM) CONTAINING SOFTWARE THAT MAY NOT PROPERLY CONTROL ENGINE IDLE WITH THE AIR CONDITIONING TURNED ON. IN RARE CASES, THE ECM MAY UNEXPECTEDLY INCREASE ENGINE RPM.
Risk: AN ENGINE SURGE CAUSED BY AN UNEXPECTED INCREASE IN ENGINE RPM MAY SURPRISE THE VEHICLE OPERATOR AND CAN RESULT IN A CRASH WITHOUT WARNING.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 201811137,197 units in Canada
Airbag
On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the driver frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Dealers will replace the driver frontal airbag inflator. Note: Canadian climate results in the propellant degrading slowly. The recall is being conducted as a precaution to address future risk, and is expected to replace airbag inflators before their function would be affected. Additional Note: This recall supersedes the Volkswagen brand vehicles subject to recall 2016-064 (Volkswagen Recall 69M9). Volkswagen vehicles completed under the previous 2016-064 recall require repair under this recall, as the previous recall remedy was an interim repair. Interim repair parts must be replaced with final repair parts.
Recall 201739819,508 units in Canada
Fuel System
On certain vehicles, there could be an interruption in electrical power to the fuel pump control module. This could result in the fuel pump running continuously, resulting in a drained battery and/or a no start condition, or cause a loss of motive power while the vehicle is in motion, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the fuel pump control module and relocate it within the vehicle.
Recall 201606464,660 units in Canada
Airbag
On certain vehicles, the driver frontal airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Correction: Dealers will replace the front driver airbag inflator. Note: This campaign only affects the Audi A5 and Audi S5 Cabriolet models.
Recall 2008183141 units in Canada
Engine
On certain Passat and Passat wagon, the Engine Control Module (ECM) contains software that may not properly control engine speed with the air conditioning turned on. The ECM may briefly increase engine RPM and vehicle speed. A vehicle surge caused by an unexpected increase in engine RPM may surprise the vehicle operator and can result in a crash causing property damage, personal injury or death. Correction: Dealers will inspect and, if necessary, update the ECM software.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 117,000 milesCrane, TXCrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2008 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.
NHTSA complaint #11091538 — an unverified report by a vehicle owner.
at 88,752 milesOrlando, FLFire
ENGINE
SMELLED SMOKE IN CABIN OF CAR STOPPED CAR ON INTERSTATE I-4. SMOKE COMING FROM UNDER HOOD. LIFTED HOLD TO SEE OIL ALL OVER ENGINE AND EXHAUST. HAD TOW TO DEALER WHERE IT WAS CONFIRMED AS A REAR MAIN SEAL DEFECT DUE TO NOT BEADING THE SEAL AT THE FACTORY. FIRE HAZARD!!!!!!!!
NHTSA complaint #10637884 — an unverified report by a vehicle owner.
at 150,000 milesLorton, VAFire
STRUCTURE:BODY
WE CAME HOME FROM A 30 MILE TRIP AND PARKED THE CAR IN THE DRIVEWAY. WENT IN THE HOUSE AND ABOUT 5 MINUTES LATER HEARD A BIG POP SOUND. I THINK IS WAS A TIRE EXPLODING AND FOUND THE ENTIRE ENGINE ON FIRE. ANOTHER POPPING SOUND OCCURRED AND ANOTHER TIRE BLEW. ON THE DRIVE HOME THERE WERE NO PROBLEMS NOTED ON THE DASH BOARD. WHEN WE GOT OUT OF THE CAR THERE WERE NO ODORS OR INDICATION OF A FIRE. MY KEYS WERE IN THE HOUSE AT THE TIME OF THE FIRE. OTHER ISSUES THAT MIGHT BE RELATED. THIS PAST WEEK MY CHARGER GOT EXTREMELY HOT TO TOUCH AND I STOPPED USING IT. I ALSO FELT THE CAR TRY TO START AFTER I TURNED IT OFF.
NHTSA complaint #10587079 — an unverified report by a vehicle owner.
at 150,000 milesLorton, VAFire
ELECTRICAL SYSTEM
WE CAME HOME FROM A 30 MILE TRIP AND PARKED THE CAR IN THE DRIVEWAY. WENT IN THE HOUSE AND ABOUT 5 MINUTES LATER HEARD A BIG POP SOUND. I THINK IS WAS A TIRE EXPLODING AND FOUND THE ENTIRE ENGINE ON FIRE. ANOTHER POPPING SOUND OCCURRED AND ANOTHER TIRE BLEW. ON THE DRIVE HOME THERE WERE NO PROBLEMS NOTED ON THE DASH BOARD. WHEN WE GOT OUT OF THE CAR THERE WERE NO ODORS OR INDICATION OF A FIRE. MY KEYS WERE IN THE HOUSE AT THE TIME OF THE FIRE. OTHER ISSUES THAT MIGHT BE RELATED. THIS PAST WEEK MY CHARGER GOT EXTREMELY HOT TO TOUCH AND I STOPPED USING IT. I ALSO FELT THE CAR TRY TO START AFTER I TURNED IT OFF.
NHTSA complaint #10587079 — an unverified report by a vehicle owner.
at 150,000 milesLorton, VAFire
ENGINE
WE CAME HOME FROM A 30 MILE TRIP AND PARKED THE CAR IN THE DRIVEWAY. WENT IN THE HOUSE AND ABOUT 5 MINUTES LATER HEARD A BIG POP SOUND. I THINK IS WAS A TIRE EXPLODING AND FOUND THE ENTIRE ENGINE ON FIRE. ANOTHER POPPING SOUND OCCURRED AND ANOTHER TIRE BLEW. ON THE DRIVE HOME THERE WERE NO PROBLEMS NOTED ON THE DASH BOARD. WHEN WE GOT OUT OF THE CAR THERE WERE NO ODORS OR INDICATION OF A FIRE. MY KEYS WERE IN THE HOUSE AT THE TIME OF THE FIRE. OTHER ISSUES THAT MIGHT BE RELATED. THIS PAST WEEK MY CHARGER GOT EXTREMELY HOT TO TOUCH AND I STOPPED USING IT. I ALSO FELT THE CAR TRY TO START AFTER I TURNED IT OFF.
NHTSA complaint #10587079 — an unverified report by a vehicle owner.
at 40,000 milesGlen Ellyn, ILFire
ENGINE
WHILE PARKED IN THE LOT, THE ENGINE AREA CAUGHT ON FIRE AND BURNED THE FRONT HALF OF THE CAR BEFORE THE FIRE DEPARTMENT PUT IT OUT.
NHTSA complaint #10460693 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Boston, MA
VEHICLE SPEED CONTROL
My car stalled on me while I was driving and would not start. I was told I need a new feul pump module. I took it to the dealership to get it replace and the feul pump but the car will not start.
NHTSA complaint #11671276 — an unverified report by a vehicle owner.
Boston, MA
SERVICE BRAKES
My car stalled on me while I was driving and would not start. I was told I need a new feul pump module. I took it to the dealership to get it replace and the feul pump but the car will not start.
NHTSA complaint #11671276 — an unverified report by a vehicle owner.
Boston, MA
FUEL/PROPULSION SYSTEM
My car stalled on me while I was driving and would not start. I was told I need a new feul pump module. I took it to the dealership to get it replace and the feul pump but the car will not start.
NHTSA complaint #11671276 — an unverified report by a vehicle owner.
at 134,000 milesCope, SC
FUEL SYSTEM, GASOLINE
The contact owns a 2008 Volkswagen Passat. The contact stated while her husband was reversing out of the garage, the vehicle stalled. There was no warning light illuminated. The contact stated that the vehicle failed to restart. The dealer was notified of the failure. The contact stated that the insurance company later informed the contact that the VIN was included in NHTSA Campaign Number: 17V509000 (Fuel System, Gasoline). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 134,000.
NHTSA complaint #11661420 — an unverified report by a vehicle owner.
Lynnwood, WA
UNKNOWN OR OTHER
My son bought this used car. The STOP ENGINE light came on, got an oil change but the light did not go away. Were told that the oil pressure might be the issue so took it to the mechanic. We were told it was most likely the oil pressure switch. There were multiple codes(cones) and were cleared. The switch was replaced but the engine light's still on & the STOP ENGINE comes on but goes off. It appears it is a gas pump issue that it might be manufacture fault. Is there a recall for this issue on this 2008 Passat? It's my [XXX] 's first car, he saved & bought it but it's dangerous...he got it diagnosed & was told it's a $5,000 job. If it's an oil/gas pump manufacturer issue, is Volkswagen responsible? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11611736 — an unverified report by a vehicle owner.
Lynnwood, WA
ENGINE
My son bought this used car. The STOP ENGINE light came on, got an oil change but the light did not go away. Were told that the oil pressure might be the issue so took it to the mechanic. We were told it was most likely the oil pressure switch. There were multiple codes(cones) and were cleared. The switch was replaced but the engine light's still on & the STOP ENGINE comes on but goes off. It appears it is a gas pump issue that it might be manufacture fault. Is there a recall for this issue on this 2008 Passat? It's my [XXX] 's first car, he saved & bought it but it's dangerous...he got it diagnosed & was told it's a $5,000 job. If it's an oil/gas pump manufacturer issue, is Volkswagen responsible? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11611736 — an unverified report by a vehicle owner.
Lynnwood, WA
FUEL/PROPULSION SYSTEM
My son bought this used car. The STOP ENGINE light came on, got an oil change but the light did not go away. Were told that the oil pressure might be the issue so took it to the mechanic. We were told it was most likely the oil pressure switch. There were multiple codes(cones) and were cleared. The switch was replaced but the engine light's still on & the STOP ENGINE comes on but goes off. It appears it is a gas pump issue that it might be manufacture fault. Is there a recall for this issue on this 2008 Passat? It's my [XXX] 's first car, he saved & bought it but it's dangerous...he got it diagnosed & was told it's a $5,000 job. If it's an oil/gas pump manufacturer issue, is Volkswagen responsible? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11611736 — an unverified report by a vehicle owner.
Concord, NC
STEERING
Steering Lock Warning Light flashes yellow and car takes two to three attempts to start. Periodically light changes to red with audible. Car occasionally shuts down while driving but recovers before stopping completely. This has been happening for over a year and is now getting significantly worse. Dealer serviced about 4 weeks ago and key fob replaced but no other notations. Full dealer inspection but no mention about this issue. There seems to be a lot of comments about this issue. Please research as it is definitely not a "one-off".
NHTSA complaint #11499676 — an unverified report by a vehicle owner.
Jefferson, GA
UNKNOWN OR OTHER
There is a recall with the fuel pump and the manufacturer is claiming that I need to replace certain parts to be able to do the recall.
NHTSA complaint #11488339 — an unverified report by a vehicle owner.
Jefferson, GA
ELECTRICAL SYSTEM
There is a recall with the fuel pump and the manufacturer is claiming that I need to replace certain parts to be able to do the recall.
NHTSA complaint #11488339 — an unverified report by a vehicle owner.
Jefferson, GA
FUEL/PROPULSION SYSTEM
There is a recall with the fuel pump and the manufacturer is claiming that I need to replace certain parts to be able to do the recall.
NHTSA complaint #11488339 — an unverified report by a vehicle owner.
at 170,000 milesGranbury, TX
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
The contact owns a 2008 Volkswagen Passat. The contact referenced NHTSA Campaign Number: 17V509000 (Fuel System, Gasoline). The contact stated that on multiple occasions while driving, the steering became difficult to maneuver. The contact stated that the RPM increased rapidly and the engine revved without the accelerator pedal being depressed. The check engine warning light was illuminated. Additionally, the contact stated that she was able to maneuver the vehicle and turned the vehicle off. The contact stated that she was able to restart the vehicle without a failure. The contact then stated that a week later while driving the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the ECM needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was advised to take the vehicle to the dealer. The failure mileage was approximately 170,000.
NHTSA complaint #11481994 — an unverified report by a vehicle owner.
at 170,000 milesGranbury, TX
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
The contact owns a 2008 Volkswagen Passat. The contact referenced NHTSA Campaign Number: 17V509000 (Fuel System, Gasoline). The contact stated that on multiple occasions while driving, the steering became difficult to maneuver. The contact stated that the RPM increased rapidly and the engine revved without the accelerator pedal being depressed. The check engine warning light was illuminated. Additionally, the contact stated that she was able to maneuver the vehicle and turned the vehicle off. The contact stated that she was able to restart the vehicle without a failure. The contact then stated that a week later while driving the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the ECM needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was advised to take the vehicle to the dealer. The failure mileage was approximately 170,000.
NHTSA complaint #11481994 — an unverified report by a vehicle owner.
at 252,000 milesCrane, MO
POWER TRAIN
TRANSMISSION WENT INTO NEUTRAL WHILE ACCELERATING AT HIGHWAY SPEED LAST NIGHT. FALSE NEUTRAL? NO NOTICEABLE LIGHTS CAME ON AND FINALLY PUT ITSELF BACK IN GEAR AFTER WE CAME TO A STOP. GEAR SELECTOR WAS NEVER MOVED. I'VE READ MANY PEOPLE HAVING THIS ISSUE AND SEEMS TO BE A TEMP OR SPEED SENSOR IN THE TRANS.
NHTSA complaint #11383507 — an unverified report by a vehicle owner.
Cape Coral, FL
SEATS
DRIVER SEAT MOVES BACK AND FORTH ON ITS OWN WHILE DRIVING. ALL LUMBAR AND SEAT SUPPORTS ALSO MOVE WITHOUT WARNING WHILE OPERATING VEHICLE IN MOTION.
NHTSA complaint #11350147 — an unverified report by a vehicle owner.
Schererville, IN
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED ON SEVERAL OCCASIONS. RECENTLY, THE VEHICLE FAILED TO RESTART. THE CONTACT'S SON HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR PROVIDE A CAUSE FOR THE FAILURE. THE VEHICLE WAS PREVIOUSLY TAKEN TO TEAM VOLKSWAGEN (3990 E LINCOLN HWY, MERRILLVILLE, IN 46410) HOWEVER, THE MECHANIC WAS ALSO UNABLE TO DUPLICATE THE FAILURE OR PROVIDED A CAUSE FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
NHTSA complaint #11341691 — an unverified report by a vehicle owner.
SAN Diego, CA
AIR BAGS
I RECEIVED THE CALL SO I WOULD LIKE TO KNOW HOW I CAN CONTACT YOU OR WHEN I COULD MAKE AN APPOINTMENT TO TAKE MY CAR THANK YOU VERY MUCH MY CAR HAS LIGHTS ON AIR BAGS BRAND I WOULD LOVE TO BRING MY CAR AS SOON AS POSSIBLE THANK YOU VERY MUCH!
NHTSA complaint #11324358 — an unverified report by a vehicle owner.
Patterson, CA
STEERING
WHEN I TURN ON AC THE CAR LOSES POWER AND THE BATTER ICON AND CHECK ENGINE LIGHT COMES ON AND THE STEERING WHEEL LOCKS UP. AFTER I TURNED OFF AC AND ATTEMPTED TO RESTART CAR AFTER A FEW TRYS IT STARTED BACK UP AND THE CHECK ENGINE LIGHT WENT OFF.. THIS HAD NEVER HAPPENED BEFORE
NHTSA complaint #11316418 — an unverified report by a vehicle owner.
Patterson, CA
UNKNOWN OR OTHER
WHEN I TURN ON AC THE CAR LOSES POWER AND THE BATTER ICON AND CHECK ENGINE LIGHT COMES ON AND THE STEERING WHEEL LOCKS UP. AFTER I TURNED OFF AC AND ATTEMPTED TO RESTART CAR AFTER A FEW TRYS IT STARTED BACK UP AND THE CHECK ENGINE LIGHT WENT OFF.. THIS HAD NEVER HAPPENED BEFORE
NHTSA complaint #11316418 — an unverified report by a vehicle owner.
Patterson, CA
ENGINE
WHEN I TURN ON AC THE CAR LOSES POWER AND THE BATTER ICON AND CHECK ENGINE LIGHT COMES ON AND THE STEERING WHEEL LOCKS UP. AFTER I TURNED OFF AC AND ATTEMPTED TO RESTART CAR AFTER A FEW TRYS IT STARTED BACK UP AND THE CHECK ENGINE LIGHT WENT OFF.. THIS HAD NEVER HAPPENED BEFORE
NHTSA complaint #11316418 — an unverified report by a vehicle owner.
at 157,000 milesNorman, OK
AIR BAGS
I BOUGHT THE CAR AROUND MID-SEPTEMBER 2019. I'VE BEEN DRIVING IT SINCE AND JUST RECENTLY, I'D SAY DECEMBER 9TH, 2019 TO BE EXACT, GOT A LETTER IN THE MAIL SAYING MY VEHICLE HAD A RECALL FOR THE AIRBAG. I WENT ONLINE TO THE CAR BRANDS WEBSITE AND LOOKED UP MY EXACT CAR TO VERIFY. UPON DOING THIS, I DISCOVERED IT HAD A SECOND RECALL FOR THE FUEL PUMP. I TOOK THE CAR IN FOR THE FREE REPAIRS, ONLY TO BE TOLD THAT THEY CAN'T FIX THE FUEL FUMP ISSUE AS MY CHECK ENGINE LIGHT IS ON. FROM WHAT I'VE BEEN TOLD BY A MECHANIC I WENT TO, THE LIGHT IS ON DUE TO A LEAK IN MY VACUUM PUMP. HE SAID IT'D COST ABOUT $600 FOR PART AND LABOR, BUT THAT THIS FIX ISN'T EXTREMELY IMPORTANT AND THAT MY CAR SHOULD RUN WELL ENOUGH WITHOUT THIS FIX. ME BEING BROKE, I DIDN'T GET IT FIXED. WELL, NOW THAT I'M HERE TO GET MY RECALL PARTS FIXED, I'M BEING TOLD I CAN'T GET ONE OF THEM FIXED, AND I'D HAVE TO PAY AROUND $124 FOR A DIAGNOSIS OF WHY THE CHECK ENGINE LIGHT IS ON, OR PAY THE ESTIMATED COST TO FIX WHAT'S CASUING IT (WHICH I'D ONLY KNOW IF I ALLOWED THE DIAGNOSIS). SO NO MATTER WHAT, I'D HAVE TO PAY MONEY, OR JUST NOT GET MY FUEL PUMP, WHICH WAS RECALLED, FIXED. IS THIS SOMETHING THEY CAN DO? SEEMS UNLIKELY THEY'D HAVE TO CLEAR THE LIGHT TO FIX THE FUEL PUMP...
NHTSA complaint #11288611 — an unverified report by a vehicle owner.
at 157,000 milesNorman, OK
FUEL/PROPULSION SYSTEM
I BOUGHT THE CAR AROUND MID-SEPTEMBER 2019. I'VE BEEN DRIVING IT SINCE AND JUST RECENTLY, I'D SAY DECEMBER 9TH, 2019 TO BE EXACT, GOT A LETTER IN THE MAIL SAYING MY VEHICLE HAD A RECALL FOR THE AIRBAG. I WENT ONLINE TO THE CAR BRANDS WEBSITE AND LOOKED UP MY EXACT CAR TO VERIFY. UPON DOING THIS, I DISCOVERED IT HAD A SECOND RECALL FOR THE FUEL PUMP. I TOOK THE CAR IN FOR THE FREE REPAIRS, ONLY TO BE TOLD THAT THEY CAN'T FIX THE FUEL FUMP ISSUE AS MY CHECK ENGINE LIGHT IS ON. FROM WHAT I'VE BEEN TOLD BY A MECHANIC I WENT TO, THE LIGHT IS ON DUE TO A LEAK IN MY VACUUM PUMP. HE SAID IT'D COST ABOUT $600 FOR PART AND LABOR, BUT THAT THIS FIX ISN'T EXTREMELY IMPORTANT AND THAT MY CAR SHOULD RUN WELL ENOUGH WITHOUT THIS FIX. ME BEING BROKE, I DIDN'T GET IT FIXED. WELL, NOW THAT I'M HERE TO GET MY RECALL PARTS FIXED, I'M BEING TOLD I CAN'T GET ONE OF THEM FIXED, AND I'D HAVE TO PAY AROUND $124 FOR A DIAGNOSIS OF WHY THE CHECK ENGINE LIGHT IS ON, OR PAY THE ESTIMATED COST TO FIX WHAT'S CASUING IT (WHICH I'D ONLY KNOW IF I ALLOWED THE DIAGNOSIS). SO NO MATTER WHAT, I'D HAVE TO PAY MONEY, OR JUST NOT GET MY FUEL PUMP, WHICH WAS RECALLED, FIXED. IS THIS SOMETHING THEY CAN DO? SEEMS UNLIKELY THEY'D HAVE TO CLEAR THE LIGHT TO FIX THE FUEL PUMP...
NHTSA complaint #11288611 — an unverified report by a vehicle owner.
at 137 milesVader, WA
ELECTRICAL SYSTEM
REFERENCE NTSA VEHICLE SAFETY RECALL NUMBER 08V235000. IT IDENTIFIES A ENGINE SURGE AND RESULTANT VEHICLE SURGE FOR VW PASSATS IN THE YEAR 2008. I RECENTLY PURCHASED A 2008 VW PASSAT LUX WAGON AND HAVE HAD THIS HAPPEN TO ME AT LEAST 6 TIMES SINCE THE END OF JUNE WHEN I BOUGHT THE CAR. MOST RECENTLY, A LADY WAS WALKING IN FRONT OF MY CAR IN A CROSSWALK, I HAD STOPPED FOR. AS I BEGAN TO LET OFF THE BRAKE, THE CAR LUNGED FORWARD ABOUT A FOOT, BEFORE I STOPPED IT AGAIN. WE WERE BOTH NOTICEABLY SHAKEN BY WHAT HAD JUST HAPPENED. I TRIED REPORTING THIS INCIDENT AND THE RECALL TO MY LOCAL DEALER, VW OF OLYMPIA< WA> ONLY TO BE TOLD IT DID NOT APPLY TO MY SPECIFIC VIN. I WENT ON TO CONTACT VW CARES ONLY TO BE TOLD THE SAME THING. I DID FILE A REPORT WITH THEIR CASE NUMBER 190810111. THIS SITUATION MAY NOT HAVE BEEN APPARENT TO MY SPECIFIC VIN WHEN THE CAR WAS NEW AND THE RECALL WAS ISSUED. NOW 12 YEARS AND 137K MILES LATER, THERE IT IS. PEOPLE ARE GOING TO GET HURT OR EVEN KILLED IF THIS IS NOT DEALT WITH.
NHTSA complaint #11269173 — an unverified report by a vehicle owner.
at 96,000 milesCharleston, WV
AIR BAGS
TL* TAKATA RECALL. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS COASTED OVER TO THE SIDE OF THE ROAD AND THEN TOWED TO THE OWNER'S RESIDENCE. THE CONTACT WAS NOT NOTIFIED, BUT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V148000 (AIR BAGS). JOE HOLLAND VOLKSWAGEN (150 MACCORKLE AVE SW A, SOUTH CHARLESTON, WV 25303, (304) 744-1561) WAS CONTACTED, BUT DID NOT RESPOND WITHIN A REASONABLE TIMEFRAME TO ADDRESS THE TWO RECALL REPAIRS. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
NHTSA complaint #11217861 — an unverified report by a vehicle owner.
at 96,000 milesCharleston, WV
FUEL/PROPULSION SYSTEM
TL* TAKATA RECALL. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS COASTED OVER TO THE SIDE OF THE ROAD AND THEN TOWED TO THE OWNER'S RESIDENCE. THE CONTACT WAS NOT NOTIFIED, BUT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V148000 (AIR BAGS). JOE HOLLAND VOLKSWAGEN (150 MACCORKLE AVE SW A, SOUTH CHARLESTON, WV 25303, (304) 744-1561) WAS CONTACTED, BUT DID NOT RESPOND WITHIN A REASONABLE TIMEFRAME TO ADDRESS THE TWO RECALL REPAIRS. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
NHTSA complaint #11217861 — an unverified report by a vehicle owner.
