FaultScore

FaultScore report

2012 Volkswagen Tiguan problems

Owners have filed 214 complaints about the 2012 Volkswagen Tiguan with NHTSA between 2012 and 2025. The largest single group is the engine & cooling. Across this model's run it ranks 6 of 18 worst.

C

FaultScore 55/100

Higher is worse. Measured against the other years of the Volkswagen Tiguan.

How this is worked out

The numbers

214

Complaints

15

Crashes reported

0

Fires reported

6

Injuries reported

49,000 mi

Median mileage at failure

Half of reported failures happened before this

37%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 55 vs 50 Severity 51 vs 50 Early failure 63 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 55
Against the median year of the Volkswagen Tiguan. 50 means typical for this model; 100 means roughly double.
Severity — 51
9.8% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 63
37% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2012 compares with every other Volkswagen Tiguan

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2012 Volkswagen Tiguan

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 52 24.3%

2 crashes, 0 fires · median 50,000 mi

Airbags 34 15.9%

7 crashes, 0 fires · median 56,814 mi

2 crashes, 0 fires · median 51,000 mi

Median failure at 51,442 miles

Steering 20 9.3%

Median failure at 76,800 miles

Median failure at 42,481 miles

Brakes 11 5.1%

2 crashes, 0 fires · median 8,500 mi

Transmission & Drivetrain 9 4.2%

2 crashes, 0 fires · median 12,000 mi

Seat Belts 7 3.3%

Median failure at 70,000 miles

Windows, Mirrors & Wipers 6 2.8%

Median failure at 48,650 miles

Stability & Traction Control 4 1.9%

Median failure at 54,910 miles

Acceleration & Cruise Control 3 1.4%

Median failure at 16,500 miles

Body & Structure 3 1.4%

Median failure at 64,818 miles

Suspension 2 0.9%

Median failure at 50,000 miles

Doors, Latches & Locks 1 0.5%

Median failure at 52,636 miles

Seats 1 0.5%
Wheels 1 0.5%

Median failure at 12,000 miles

Tires 1 0.5%
Lights 1 0.5%

Median failure at 28,700 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 9 5.3%
1,000 – 9,999 miles 15 8.9%
10,000 – 24,999 miles 22 13.0%
25,000 – 49,999 miles 40 23.7%
50,000 – 74,999 miles 33 19.5%
75,000 – 99,999 miles 36 21.3%
100,000 – 149,999 miles 12 7.1%
150,000+ miles 2 1.2%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

Configuration Overall Front Side Rollover
2012 Volkswagen Tiguan SUV AWD
17.4% risk
2012 Volkswagen Tiguan SUV FWD
18.5% risk

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jan 2012 peak 7 Nov 2025

NHTSA investigations into the 2012 Volkswagen Tiguan

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

1 investigation is still open.

EA18003 Opened 18 Apr 2018 Still open AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE

Air Bag Clockspring Failure

In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta Sportwagen models.Contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel...

RQ17009 Opened 13 Nov 2017 Closed 4 May 2018 AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE

Air Bag Clockspring Failure

In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta Sportwagen models.Contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel...

PE15010 Opened 24 Mar 2015 Closed 28 Sep 2015 AIR BAGS:FRONTAL

Air Bag Clockspring Failure

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of steering wheel clock spring/steering column control module (SCCM) failures in model year (MY) 2012 Volkswagen Passat and CC models.The SCCM is a module within the steering column that incorporates a spiral conductor (a ribbon cable) to electrically connect the steering wheel to the vehicle's electrical system while allowing for the turning of the steering wheel.Complainants alleged that that the clock spring failed while driving and without warning.When the SCCM fails electrically, an air bag war...

Recalls on the 2012 Volkswagen Tiguan

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

18V329000

UNKNOWN OR OTHER

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

15V483000

AIR BAGS:FRONTAL

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

Risk: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

14V441000

FUEL SYSTEM, GASOLINE

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2014 Tiguan vehicles manufactured July 2007 to June 2014. When using winterized fuel, in certain conditions bubbles may form in the fuel system which could result in the vehicle stalling.

Risk: A vehicle stall increases the risk of a crash.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2020468 55,491 units in Canada

Lights And Instruments

Issue: On certain vehicles, the ESC warning light may not remain on if a fault was detected on the previous key cycle. Instead, the warning light does not turn on until the vehicle starts to move. Canadian regulations require that the ESC warning light must turn on when the vehicle is started (under these conditions). Note: This problem can only happen if there is a fault related to the power steering system. The power steering warning light would stay on to advise that there is a fault with the steering system. Safety Risk: This small error does not affect vehicle safety. Corrective Actions: This is not a recall. The company has made changes to the vehicle software to correct this issue on all new vehicles.

Recall 2015344 41,308 units in Canada

Seats And Restraints

On certain vehicles, the steering wheel clock spring could become contaminated with long hair or long fibers which may cause a displacement of the internal guide loops. When the guide loops are dragged out of position, they may apply tension to the internal flat cable and cause it to tear. Should the cable tear, the electrical connection to the driver's front airbag may be lost, causing the airbag monitoring indicator light to illuminate. Failure of the driver's airbag to deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Correction: Dealers will install a cover of a different design to help prevent clock spring contamination caused by hair or other fibers. In instances where the vehicle has an airbag light on (and diagnosis confirms the steering wheel clock spring requires replacement), dealers will install a new steering wheel clock spring.

Recall 2014307 38,101 units in Canada

Fuel System

On certain vehicles, deposits may collect on fuel pump connections and reduce fuel pump performance. This could cause the engine to stall, resulting in a loss of motive power and increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will update vehicle software to increase fuel pump pressure in order to prevent deposits from forming.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Staten Island, NY Crash

AIR BAGS

I made a report on 11/1/19 about issues with my vehicle due to a manufactures defect that the panoramic roof drains did not drain properly and water leaked throughout the vehicle. Please refer to ODI# 41277589 and Ref.# 238025. This is a known issue with these vehicles and should have been recalled by volkswagon. On September 18, 2023 my daughter got into an accident because the vehicle shut off and couldn't stop. Air bags never went off either. It has officially been determined that there was in fact an electrical short.

NHTSA complaint #11546885 — an unverified report by a vehicle owner.

Staten Island, NY Crash

ELECTRICAL SYSTEM

I made a report on 11/1/19 about issues with my vehicle due to a manufactures defect that the panoramic roof drains did not drain properly and water leaked throughout the vehicle. Please refer to ODI# 41277589 and Ref.# 238025. This is a known issue with these vehicles and should have been recalled by volkswagon. On September 18, 2023 my daughter got into an accident because the vehicle shut off and couldn't stop. Air bags never went off either. It has officially been determined that there was in fact an electrical short.

NHTSA complaint #11546885 — an unverified report by a vehicle owner.

Staten Island, NY Crash

SERVICE BRAKES

I made a report on 11/1/19 about issues with my vehicle due to a manufactures defect that the panoramic roof drains did not drain properly and water leaked throughout the vehicle. Please refer to ODI# 41277589 and Ref.# 238025. This is a known issue with these vehicles and should have been recalled by volkswagon. On September 18, 2023 my daughter got into an accident because the vehicle shut off and couldn't stop. Air bags never went off either. It has officially been determined that there was in fact an electrical short.

NHTSA complaint #11546885 — an unverified report by a vehicle owner.

at 47,000 miles Orange City, FL Crash

ENGINE

GRADUAL COOLANT LEAK WITH DEALERSHIP KNOWLEDGE UPON SALE OF THE CAR (44,000 MILES). REFILL OVERFLOW EVERY 8 TO 10 MONTHS. LEAK UNKNOWN. HAD TO INCREASE REFILLING GRADUALLY OVER TIME, THOUGHT IT WAS DUE TO USE FROM WORK IN 2016. INCREASED TO ONCE EVERY FEW MONTHS 2017. FILL EVERY WEEK OR TWO FROM 2018 TO 2019....DAILY SINCE LATE 2019 TO NOW. ENGINE DOES NOT OVER HEAT. REFILLING OVER FLOW COOLANT TANK EVERY TIME I NEED TO DRIVE THE CAR. I HAVE TO TURN ON THE CAR, POP THE HOOD, AND SEE HOW MUCH IT GOES BELOW THE MINIMUM LINE. THEN FILL TO MAXIMUM. DAILY REFILL STARTED AROUND OCTOBER 2019. RECEIVED TRANSMISSION FLUSH AND FUEL INDUCTION SERVICE. MECHANIC SAID I NEED A WATER PUMP AND RADIATOR. HE THOUGHT THE RECALL WOULD COVER MY CAR BUT SAID MY VIN WASN'T SHOWING A DEFECT. I'M NOT SURE WHY IT'S NOT. DEALERSHIP KNEW ABOUT THE LEAK UPON THE SALE OF THE CAR. HELP!! I HAD NO IDEA THE LEAK WAS GOING TO GET WORSE. THE DEALERSHIP MADE IT SOUND LIKE SOMETHING MINOR I JUST HAD TO DEAL WITH.

NHTSA complaint #11330749 — an unverified report by a vehicle owner.

at 35,000 miles Fayetteville, GA Crash 1 injured

AIR BAGS

TL* THE CONTACT OWNED A 2012 VOLKSWAGEN TIGUAN. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE DRIVER'S SIDE BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED TOTALED BY THE INSURANCE COMPANY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THERE WERE NO RECALLS ASSOCIATED WITH THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. THE VIN WAS NOT PROVIDED.

NHTSA complaint #11076247 — an unverified report by a vehicle owner.

at 80,000 miles Jasper, GA Crash 2 injured

AIR BAGS

IN AN ACCIDENT INVOLVING REAR HIT, WHICH SENT THE VEHICLE INTO A DITCH APPROX. 8 FEET DEEP, WITH AN IMPACT SEVERE ENOUGH TO HOSPITALIZE THE FRONT SEAT PASENGER WITH FRACTURED STERNUM AN INTERNAL BLEEDING CAUSED BY A SEAT BELT. NONE OF THE AIRBAGS DEPLOYED . PER THE DOTOR, INJURY COULD BE AVOIDED IF FRONT AIRBAG DEPLOYED.

NHTSA complaint #11045451 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

SAN Jose, CA

STEERING

Steering wheel gets locked up while driving; power steering fails. The red steering light turns on. This is a problem that happens to several Tiguans. There were no prior symptoms prior to failure. This is extremely dangerous and difficult to deal with while driving, especially on the freeway. please help.

NHTSA complaint #11697066 — an unverified report by a vehicle owner.

Miami, FL

STEERING

I was driving the car and the steering wheel locked out of nowhere A red steering light came on the dashboard. I’ve never seen before

NHTSA complaint #11683568 — an unverified report by a vehicle owner.

at 135,000 miles Daly City, CA

ENGINE

The contact owns a 2012 Volkswagen Tiguan. The contact stated that the vehicle was experiencing excessive oil consumption. Additionally, while driving at 65 MPH, the vehicle stalled. The contact was able to pull over to the side of the road. The vehicle was able to restart. The check engine, EPC, and TPMS warning lights were illuminated. The contact stated that the failure had been recurring while driving. The vehicle was taken to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 135,000.

NHTSA complaint #11682937 — an unverified report by a vehicle owner.

Reidsville, NC

AIR BAGS

The clockspring has failed and there are recalls on similar models of Tiguans of the same year.

NHTSA complaint #11653875 — an unverified report by a vehicle owner.

Billings, MT

ENGINE

What component or system failed or malfunctioned, and is it available for inspection upon request? Defective Primary Engine Water Pump, yes. The original primary engine water pump system for a 2012 VW Tiguan 2.0 was replaced under the VW extended warranty in 2020 by an authorized dealer as a the result of the class action suit---please see Water Pump Class Action and Limited Warranty Extension bulletin issued by NHTSA. The replacement primary engine water pump system installed in 2020 has been found to be defective in March 2025 and the primary engine water pump requires replacement a second time -- without a warranty extension and less than five years from the date of service of the replacement under the Water Pump Class Action and Limited Warranty Extension issued by NHTSA. VW is still using defective primary engine water pump systems throughout the warranty period----does the NHTSA have any evidence that VW made modifications to the primary engine water pump system after the bulletin issued by NHTSA? Was it a requirement that VW modify the primary engine water pump system? I have been informed that no changes were made to the VW primary engine water pump that was used to replace defective primary engine water pump systems as a result of the Water Pump Class Action and Limited Warranty Extension. How was your safety or the safety of others put at risk? A defective primary engine water pump is a safety risk because it creates a potential for engine failure. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has been confirmed by an authorized VW dealer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? UNKNOWN Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Indicator warning lights on dash--RED.

NHTSA complaint #11648866 — an unverified report by a vehicle owner.

Parker, CO

ENGINE

The engine could not be started after 13 years and 103,000+ miles. I had to get the car towed to my garage at night, after several prior trips same day. There were no check engine lights or any other indicators. The engine had newer spark plugs, ignition coils and pcv valve installed as well as chain checked a year prior to this. Had a mobile mechanic come by and inspect the car. He determined that the engine has lost compression and that the oil was low. The spark plugs were soaked in gas because engine could not properly compress and ignite the fuel. After adding oil the problem did not go away. He performed the compression test and confirmed his suspicion about engine not being able to compress the fuel. The most likely cause was the timing chain issue but he could not inspect the chain to confirm due to difficulty of doing it. The engine valves were not moving as expected as well. He could not read any meaningful codes from the car computer. There were no electrical or starter issues, just that engine has lost compression. The car had regular oil changes, break fluid changes and tire rotations. Just two weeks prior to car breaking down it passed emissions test. As far as I know, these vehicles have had issues with timing chains stretching out and VW has sent out a recall about these issues a while back. I don't believe my vehicle was under this recall. This vehicle has had all recalls addressed. At this point I will have to get rid of the car because the cost to fix this issue will be the same or more than the car is worth.

NHTSA complaint #11633465 — an unverified report by a vehicle owner.

at 143,000 miles Lakewood, CO

FUEL SYSTEM, GASOLINE

The contact owns a 2012 Volkswagen Tiguan. The contact stated while driving at approximately 35 MPH, the vehicle lost motive power and stalled. The contact was able to coast to the side of the road to restart the vehicle. The contact stated that several unknown warning lights were illuminated. The contact stated that the failure was intermittent and had occurred at various speeds. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 14V441000 (Fuel System, Gasoline). The manufacturer was informed of the failure. The failure mileage was approximately 143,000.

NHTSA complaint #11608994 — an unverified report by a vehicle owner.

Oakland, CA

ENGINE

I was accelerating on the highway when my engine started making a rattling sound and the check engine light came on. I took my car into a specialty European auto shop and they determined my timing chain and tensioner needed replacing. The price is going to be over $5k and there are only 113,763 miles. I’ve always taken my car to a VW dealership for scheduled maintenance. As others have mentioned I never received a notice about this problem earlier from VW.

NHTSA complaint #11605547 — an unverified report by a vehicle owner.

Hudson Falls, NY

AIR BAGS

Sunroof lets water in and floods in car causing electrical problems, mold, rust, ruining roof interior and carpets. The air bag and horn stopped working and clock spring needs to be replaced. I had no prior warning of that these problems would occur. I have spent thousands of dollars in repairs for electrical trying to figure out why the car stopped working and also how water was getting into car when there is no leaks around the sunroof. This puts the safety of my family as well as others on the road when my car breaks down. I wasn't able to drive my car for months during the winter because the area around the fuel tank froze from rain water sitting in area unknown.

NHTSA complaint #11576555 — an unverified report by a vehicle owner.

Hudson Falls, NY

STRUCTURE:BODY

Sunroof lets water in and floods in car causing electrical problems, mold, rust, ruining roof interior and carpets. The air bag and horn stopped working and clock spring needs to be replaced. I had no prior warning of that these problems would occur. I have spent thousands of dollars in repairs for electrical trying to figure out why the car stopped working and also how water was getting into car when there is no leaks around the sunroof. This puts the safety of my family as well as others on the road when my car breaks down. I wasn't able to drive my car for months during the winter because the area around the fuel tank froze from rain water sitting in area unknown.

NHTSA complaint #11576555 — an unverified report by a vehicle owner.

Hudson Falls, NY

ELECTRICAL SYSTEM

Sunroof lets water in and floods in car causing electrical problems, mold, rust, ruining roof interior and carpets. The air bag and horn stopped working and clock spring needs to be replaced. I had no prior warning of that these problems would occur. I have spent thousands of dollars in repairs for electrical trying to figure out why the car stopped working and also how water was getting into car when there is no leaks around the sunroof. This puts the safety of my family as well as others on the road when my car breaks down. I wasn't able to drive my car for months during the winter because the area around the fuel tank froze from rain water sitting in area unknown.

NHTSA complaint #11576555 — an unverified report by a vehicle owner.

Staten Island, NY Crash

AIR BAGS

I made a report on 11/1/19 about issues with my vehicle due to a manufactures defect that the panoramic roof drains did not drain properly and water leaked throughout the vehicle. Please refer to ODI# 41277589 and Ref.# 238025. This is a known issue with these vehicles and should have been recalled by volkswagon. On September 18, 2023 my daughter got into an accident because the vehicle shut off and couldn't stop. Air bags never went off either. It has officially been determined that there was in fact an electrical short.

NHTSA complaint #11546885 — an unverified report by a vehicle owner.

Staten Island, NY Crash

ELECTRICAL SYSTEM

I made a report on 11/1/19 about issues with my vehicle due to a manufactures defect that the panoramic roof drains did not drain properly and water leaked throughout the vehicle. Please refer to ODI# 41277589 and Ref.# 238025. This is a known issue with these vehicles and should have been recalled by volkswagon. On September 18, 2023 my daughter got into an accident because the vehicle shut off and couldn't stop. Air bags never went off either. It has officially been determined that there was in fact an electrical short.

NHTSA complaint #11546885 — an unverified report by a vehicle owner.

Staten Island, NY Crash

SERVICE BRAKES

I made a report on 11/1/19 about issues with my vehicle due to a manufactures defect that the panoramic roof drains did not drain properly and water leaked throughout the vehicle. Please refer to ODI# 41277589 and Ref.# 238025. This is a known issue with these vehicles and should have been recalled by volkswagon. On September 18, 2023 my daughter got into an accident because the vehicle shut off and couldn't stop. Air bags never went off either. It has officially been determined that there was in fact an electrical short.

NHTSA complaint #11546885 — an unverified report by a vehicle owner.

at 154,000 miles Saint Petersburg, FL

ELECTRICAL SYSTEM

The contact owns a 2012 Volkswagen Tiguan. The contact stated that while driving at an undisclosed speed, the instrument panel display turned on and turned off intermittently. The contact continued driving at an unknown speed. The contact had since experienced failures related to the electrical system, with the interior and exterior lights not working as needed, the door open indicator malfunctioning, and the infotainment unit not working as needed. There were several unknown warning lights illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 154,000.

NHTSA complaint #11534376 — an unverified report by a vehicle owner.

Los Angeles, CA

STEERING

Steering wheel lock every time I start the engine.

NHTSA complaint #11529490 — an unverified report by a vehicle owner.

Fountain Valley, CA

AIR BAGS

While making a uturn my neighborhood with steering wheel turned to the left I started to hear and feel a "clicking and grinding" noise in steering wheel. Moments later, the airbag error light illuminated on dash and has not turned off. Front driver airbag error, airbag will not deploy in the event of a collision. Horn no longer works. Steering wheel controls do not work. Airbag error warning light displayed on dash and alarms during vehicle ignition. Clock spring seems to be defective and complete power steering failure has happened on multiple occasions, in very dangerous and inconvenient situations (i.e getting on the freeway). Once the engine and computer is powered down and restarted, no longer power steering failure for the time being. No active recall but all sources say this is the recall that has been covered previously. Car is unsafe to drive.

NHTSA complaint #11521270 — an unverified report by a vehicle owner.

Fountain Valley, CA

STEERING

While making a uturn my neighborhood with steering wheel turned to the left I started to hear and feel a "clicking and grinding" noise in steering wheel. Moments later, the airbag error light illuminated on dash and has not turned off. Front driver airbag error, airbag will not deploy in the event of a collision. Horn no longer works. Steering wheel controls do not work. Airbag error warning light displayed on dash and alarms during vehicle ignition. Clock spring seems to be defective and complete power steering failure has happened on multiple occasions, in very dangerous and inconvenient situations (i.e getting on the freeway). Once the engine and computer is powered down and restarted, no longer power steering failure for the time being. No active recall but all sources say this is the recall that has been covered previously. Car is unsafe to drive.

NHTSA complaint #11521270 — an unverified report by a vehicle owner.

Fountain Valley, CA

ELECTRICAL SYSTEM

While making a uturn my neighborhood with steering wheel turned to the left I started to hear and feel a "clicking and grinding" noise in steering wheel. Moments later, the airbag error light illuminated on dash and has not turned off. Front driver airbag error, airbag will not deploy in the event of a collision. Horn no longer works. Steering wheel controls do not work. Airbag error warning light displayed on dash and alarms during vehicle ignition. Clock spring seems to be defective and complete power steering failure has happened on multiple occasions, in very dangerous and inconvenient situations (i.e getting on the freeway). Once the engine and computer is powered down and restarted, no longer power steering failure for the time being. No active recall but all sources say this is the recall that has been covered previously. Car is unsafe to drive.

NHTSA complaint #11521270 — an unverified report by a vehicle owner.

Hudson Falls, NY

SEATS

Water pump melted and needed to be replaced, car won't start, airbag light is on and clock spring needed to be replaced, heated seat gets extremely hot on driver's side when turned on.

NHTSA complaint #11516227 — an unverified report by a vehicle owner.

Hudson Falls, NY

AIR BAGS

Water pump melted and needed to be replaced, car won't start, airbag light is on and clock spring needed to be replaced, heated seat gets extremely hot on driver's side when turned on.

NHTSA complaint #11516227 — an unverified report by a vehicle owner.

Hudson Falls, NY

FUEL/PROPULSION SYSTEM

Water pump melted and needed to be replaced, car won't start, airbag light is on and clock spring needed to be replaced, heated seat gets extremely hot on driver's side when turned on.

NHTSA complaint #11516227 — an unverified report by a vehicle owner.

Matthews, NC

TIRES:SIDEWALL

Tires had 17,000 miles on them. Tire pressure was checked 6 days prior to tire failure. Tire failure occurred on 3/11/23. My 19 year old daughter and two friends were driving on I-26 just east of Columbia, SC, when the tire sidewalls spontaneously failed. The TPMS is functional and never alerted the driver to low tire pressure. I contacted Continental Tire and provided them photos, and they have brushed it off saying that the tire was driven with low tire pressure. Continental Tire recalled 94,000 tires during the same time frame that these tires were manufactured due to sidewall failures. As noted in my correspondence with Continental Tire, there was a hairline crack in the rim which Discount Tire said may have caused the low tire pressure. The TPMS did not go off - the crack in the rim was a result of my 19 year old daughter trying to get to safety while driving at 70 MPH on I-26.

NHTSA complaint #11513244 — an unverified report by a vehicle owner.

Chesapeake, VA

UNKNOWN OR OTHER

The front headlight does not work on one side but the high beam and running lights still work on both sides. Might be an issue with the ballast or electrical system. A few days later my car would not start in the morning. The engine would crank but never start. There were no warning lights or signs of anything not working correctly. Seems like it might be because of the timing system either the belt/chain or the tensioner. Have to get cared towed to shop to have inspected and prices for repairs are very high. I've owned this vehicle for only 3 months.

NHTSA complaint #11493359 — an unverified report by a vehicle owner.

Lakewood, OH

ENGINE

Ignition Coil failed while on highway. Car hesitated , shook, and and slowed down. Created dangerous situation where we had to merge across to get off highway.

NHTSA complaint #11463527 — an unverified report by a vehicle owner.