2022 Volkswagen Tiguan problems

UNKNOWN OR OTHER

2022 VW Tiguan, VIN [XXX], 54,953 mi. Infotainment screen went black; because the rearview camera image displays only on that screen, the backup camera is completely inoperative in reverse. Failure is constant. I replaced a blown #20 fuse and attempted a hard restart with no result. XXX, Volkswagen of [XXX] [XXX]: tech found DTC in ECM stating no communication with 5F module (infotainment control unit); VW guided test plan directs replacement of the 5F module. Quoted $501.54. Dealer stated this is a known issue and multiple customers there are waiting on the same backordered part. VW has already recalled 2022 Tiguans for this component and this consequence. Campaign 22V-514 ([XXX]): infotainment memory module defect causing rearview camera image not to display, certified by VW as an FMVSS 111 noncompliance. Campaign 25V-082: 2022-24 Tiguan camera control unit error, same loss of camera display. NHTSA VIN lookup on XXX shows no open recalls; my vehicle was included in neither campaign and no remedy has ever been applied. My vehicle has the identical failure (same model year, platform, component, and loss of rear visibility) as the recalled population. The dealer's statement that multiple customers await the same part indicates the defect population extends beyond the recalled VINs. I request NHTSA evaluate whether the scope of 22V-514 and 25V-082 was underinclusive and whether a recall query or scope expansion is warranted for uncovered 2022 Tiguans. RO and VIN lookup available on request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11763774 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

2022 VW Tiguan, VIN [XXX], 54,953 mi. Infotainment screen went black; because the rearview camera image displays only on that screen, the backup camera is completely inoperative in reverse. Failure is constant. I replaced a blown #20 fuse and attempted a hard restart with no result. XXX, Volkswagen of [XXX] [XXX]: tech found DTC in ECM stating no communication with 5F module (infotainment control unit); VW guided test plan directs replacement of the 5F module. Quoted $501.54. Dealer stated this is a known issue and multiple customers there are waiting on the same backordered part. VW has already recalled 2022 Tiguans for this component and this consequence. Campaign 22V-514 ([XXX]): infotainment memory module defect causing rearview camera image not to display, certified by VW as an FMVSS 111 noncompliance. Campaign 25V-082: 2022-24 Tiguan camera control unit error, same loss of camera display. NHTSA VIN lookup on XXX shows no open recalls; my vehicle was included in neither campaign and no remedy has ever been applied. My vehicle has the identical failure (same model year, platform, component, and loss of rear visibility) as the recalled population. The dealer's statement that multiple customers await the same part indicates the defect population extends beyond the recalled VINs. I request NHTSA evaluate whether the scope of 22V-514 and 25V-082 was underinclusive and whether a recall query or scope expansion is warranted for uncovered 2022 Tiguans. RO and VIN lookup available on request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11763774 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Travel assist currently unavailable warning goes off frequently in 2022 Volkswagen Tiguan SE-R Line creating a loud repetitive dinging noise which is very distracting and alarming while driving, thus causing a safety issue. This occurs even when not using travel assist features and there is no way for the consumer to disable the travel assist to prevent the warning from occurring. This has been an ongoing issue since purchasing the vehicle in May 2022 and has been reported to the local Volkswagen dealership multiple times with no acknowledgement of the issue or offer to repair while the vehicle was under warranty. I have recently discovered that Volkswagen issued a Technical Service Bulletin for dealerships in May 2023 under (TSB) 2070207/1 (also known as TSB 48-23-01). It is a known issue to Volkswagen and they have failed to issue a recall or properly train their dealerships about the issuance of the Technical Service Bulletin to appropriately repair while covered under warranty.

NHTSA complaint #11762466 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Travel assist currently unavailable warning goes off frequently in 2022 Volkswagen Tiguan SE-R Line creating a loud repetitive dinging noise which is very distracting and alarming while driving, thus causing a safety issue. This occurs even when not using travel assist features and there is no way for the consumer to disable the travel assist to prevent the warning from occurring. This has been an ongoing issue since purchasing the vehicle in May 2022 and has been reported to the local Volkswagen dealership multiple times with no acknowledgement of the issue or offer to repair while the vehicle was under warranty. I have recently discovered that Volkswagen issued a Technical Service Bulletin for dealerships in May 2023 under (TSB) 2070207/1 (also known as TSB 48-23-01). It is a known issue to Volkswagen and they have failed to issue a recall or properly train their dealerships about the issuance of the Technical Service Bulletin to appropriately repair while covered under warranty.

NHTSA complaint #11762466 — an unverified report by a vehicle owner.

LANE DEPARTURE: ASSIST

Travel assist currently unavailable warning goes off frequently in 2022 Volkswagen Tiguan SE-R Line creating a loud repetitive dinging noise which is very distracting and alarming while driving, thus causing a safety issue. This occurs even when not using travel assist features and there is no way for the consumer to disable the travel assist to prevent the warning from occurring. This has been an ongoing issue since purchasing the vehicle in May 2022 and has been reported to the local Volkswagen dealership multiple times with no acknowledgement of the issue or offer to repair while the vehicle was under warranty. I have recently discovered that Volkswagen issued a Technical Service Bulletin for dealerships in May 2023 under (TSB) 2070207/1 (also known as TSB 48-23-01). It is a known issue to Volkswagen and they have failed to issue a recall or properly train their dealerships about the issuance of the Technical Service Bulletin to appropriately repair while covered under warranty.

NHTSA complaint #11762466 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

EPC light kicks on which is puts your car in limp mode, which is caused by a cylinder head issue. The EPC limits your car acceleration and speed ability, this is extremely dangerous especially on the highway. It’s been a year & Volkswagen is refusing to take responsibility and offer a recall when it’s an ongoing issue with 2021-2022 Volkswagen Tiguans. The cylinder heads have been on back order for a year. This is an issue I believe that needs a nation wide investigation & recall for customers.

NHTSA complaint #11762085 — an unverified report by a vehicle owner.

ENGINE

EPC light kicks on which is puts your car in limp mode, which is caused by a cylinder head issue. The EPC limits your car acceleration and speed ability, this is extremely dangerous especially on the highway. It’s been a year & Volkswagen is refusing to take responsibility and offer a recall when it’s an ongoing issue with 2021-2022 Volkswagen Tiguans. The cylinder heads have been on back order for a year. This is an issue I believe that needs a nation wide investigation & recall for customers.

NHTSA complaint #11762085 — an unverified report by a vehicle owner.

ENGINE

I own a 2022 Volkswagen Tiguan that has experienced ongoing excessive oil consumption. At approximately 60,000 miles, the vehicle experienced a much more serious incident. While traveling approximately 75 mph on the interstate, the vehicle began actively spraying engine oil, covering the exterior of the vehicle. A warning light then appeared instructing me to check the engine oil level. I was able to exit the interstate and pull into a gas station. Once parked, the vehicle was leaking an excessive amount of oil onto the concrete underneath it. I contacted the dealership, and they immediately understood the issue because they had seen the same problem occur in other Volkswagen Tiguans. I am concerned that the sudden and substantial loss of engine oil while traveling approximately 75 mph presents a serious safety risk. This type of failure could potentially cause catastrophic engine damage or engine failure at highway speeds, leaving the vehicle disabled in active traffic. I am also concerned about the possibility of oil contacting hot engine components and creating a fire hazard. This incident is especially concerning given the vehicle's prior history of excessive oil consumption and the dealership's statement that they had encountered the same issue in other Volkswagen Tiguans. I am concerned there may be an underlying defect involving the engine or oil system. I am submitting this complaint so NHTSA can document the incident and evaluate whether similar complaints involving 2022 Volkswagen Tiguan vehicles indicate a broader safety-related defect.

NHTSA complaint #11762133 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Description of Defect: The central MIB3 infotainment touchscreen on my 2022 Volkswagen Tiguan has suffered a complete blackout and is entirely unresponsive. This system has already been repaired and replaced over three once under warranty for infotainment failures over three years ago. The issue has returned, causing a total loss of the backup camera, and safety menus controls. Safety Risk Involved: When the touchscreen fails or goes black, it causes an immediate loss of critical vehicle functions. I lose access to the backup camera display while reversing, and I am entirely unable to adjust vehicle safety assistance menus. This total loss of visibility and vehicle safety controls creates an immediate driving hazard and distraction.

NHTSA complaint #11761433 — an unverified report by a vehicle owner.

ENGINE

Oil consumption/ needs to replace cylinder head

NHTSA complaint #11760801 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I got this car in 2024 and it burns through oil. I am constantly replacing the oil and have had to have the seals replaced a couple of times. Every 200 to 300 miles I have to put oil in it. It’s too new of a car for that. I know a lot of other owners have had issues.

NHTSA complaint #11760563 — an unverified report by a vehicle owner.

ENGINE

I got this car in 2024 and it burns through oil. I am constantly replacing the oil and have had to have the seals replaced a couple of times. Every 200 to 300 miles I have to put oil in it. It’s too new of a car for that. I know a lot of other owners have had issues.

NHTSA complaint #11760563 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

I got this car in 2024 and it burns through oil. I am constantly replacing the oil and have had to have the seals replaced a couple of times. Every 200 to 300 miles I have to put oil in it. It’s too new of a car for that. I know a lot of other owners have had issues.

NHTSA complaint #11760563 — an unverified report by a vehicle owner.

ENGINE

Consuming too much oil and only getting worse. Have to add 1 qt of oil around every 400 miles. Worried that all the burning could cause a vehicle fire

NHTSA complaint #11760448 — an unverified report by a vehicle owner.

STEERING

I'm experiencing a persistent Travel Assistant is not available dash light and warning beep on a repeated basis. I have taken this into the VW dealer and the did a factory reset to address the problem and that did not resolve the issue. There is a know widespread problem with several 2022 models that can be found when searching the problem. VW has issued a Technical Service Bulletin to dealers (TSB 48-23-01) so they are aware of the problem. The warning is very distracting and often chimes multiple times in a row, last experience it went off approximately 20 times in one mile.

NHTSA complaint #11759423 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

According to the report I received from Nucar in Tilton NH, my 5F module for the infotainment system is not working after an OTA update. Navigation, volume, road sign assistance (speed limit signs), bluetooth sound, seat memory, etc .. I had to pay $700 to have them look at the car and they did not fix it. Now My estimate for repair is $1700 ... This car has 68501 miles .. just over 60K - this is not an abuse failure - it is a product failure. There are many reports online indicating multiple model years with this issue. I am not sure what this report will do but I hope it supports fixing these expensive cars which break before you can pay them off.

NHTSA complaint #11759515 — an unverified report by a vehicle owner.

ENGINE

My 2022 Volkswagen Tiguan has an ongoing excessive oil consumption problem that began in April 2025 when the low oil warning illuminated. I added approximately one quart of oil and contacted the Volkswagen dealership. The dealership instructed me not to add oil myself if the warning returned and to bring the vehicle in for evaluation. On May 12, 2025, I brought the vehicle to the Volkswagen dealership and an oil consumption test was performed. The problem continued. I returned the vehicle on July 25, 2025, and a second oil consumption test was performed. The dealership subsequently replaced the PCV valve in the engine in an attempt to correct the oil consumption problem. On August 25, 2026, the check oil warning illuminated again, indicating that the problem has continued despite two oil consumption tests and replacement of the PCV valve. The dealership is now requesting that I bring the vehicle back for a third oil consumption test. The vehicle has repeatedly been made available to the Volkswagen dealership for inspection and repair. Each time it is taken in for this problem, the dealership keeps the vehicle for approximately one week, and there has been little communication regarding the status of the vehicle unless I contact the dealership myself. I am concerned that the underlying cause of the excessive oil consumption remains unresolved despite repeated testing and an attempted repair. I am concerned about continued oil loss, potential engine damage or engine failure, and the safety of operating the vehicle while the cause of the oil consumption remains unresolved. The vehicle is available for further inspection.

NHTSA complaint #11759562 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

My 2022 Volkswagen Tiguan has an ongoing excessive oil consumption problem that began in April 2025 when the low oil warning illuminated. I added approximately one quart of oil and contacted the Volkswagen dealership. The dealership instructed me not to add oil myself if the warning returned and to bring the vehicle in for evaluation. On May 12, 2025, I brought the vehicle to the Volkswagen dealership and an oil consumption test was performed. The problem continued. I returned the vehicle on July 25, 2025, and a second oil consumption test was performed. The dealership subsequently replaced the PCV valve in the engine in an attempt to correct the oil consumption problem. On August 25, 2026, the check oil warning illuminated again, indicating that the problem has continued despite two oil consumption tests and replacement of the PCV valve. The dealership is now requesting that I bring the vehicle back for a third oil consumption test. The vehicle has repeatedly been made available to the Volkswagen dealership for inspection and repair. Each time it is taken in for this problem, the dealership keeps the vehicle for approximately one week, and there has been little communication regarding the status of the vehicle unless I contact the dealership myself. I am concerned that the underlying cause of the excessive oil consumption remains unresolved despite repeated testing and an attempted repair. I am concerned about continued oil loss, potential engine damage or engine failure, and the safety of operating the vehicle while the cause of the oil consumption remains unresolved. The vehicle is available for further inspection.

NHTSA complaint #11759562 — an unverified report by a vehicle owner.

LANE DEPARTURE: ASSIST

I'm experiencing a persistent Travel Assistant is not available dash light and warning beep on a repeated basis. I have taken this into the VW dealer and the did a factory reset to address the problem and that did not resolve the issue. There is a know widespread problem with several 2022 models that can be found when searching the problem. VW has issued a Technical Service Bulletin to dealers (TSB 48-23-01) so they are aware of the problem. The warning is very distracting and often chimes multiple times in a row, last experience it went off approximately 20 times in one mile.

NHTSA complaint #11759423 — an unverified report by a vehicle owner.

LANE DEPARTURE: WARNING

I'm experiencing a persistent Travel Assistant is not available dash light and warning beep on a repeated basis. I have taken this into the VW dealer and the did a factory reset to address the problem and that did not resolve the issue. There is a know widespread problem with several 2022 models that can be found when searching the problem. VW has issued a Technical Service Bulletin to dealers (TSB 48-23-01) so they are aware of the problem. The warning is very distracting and often chimes multiple times in a row, last experience it went off approximately 20 times in one mile.

NHTSA complaint #11759423 — an unverified report by a vehicle owner.

LANE DEPARTURE: ASSIST

For multiple weeks, my vehicle's Travel Assist/driver-assistance system has repeatedly malfunctioned. The problem began after the vehicle was returned to me by the dealership following service related to an ongoing oil-consumption issue. Since receiving the vehicle back, the "Travel Assist currently not available" warning and associated warning indicators activate repeatedly during virtually every drive. The warning is accompanied by an audible alert/beeping and may occur multiple times during a single trip. The repeated alerts are distracting while driving and create a safety concern. The warnings occur even when I am not actively using Travel Assist or the driver-assistance system. They have occurred while the vehicle is completely stopped as well as while I am driving normally within my lane without crossing the lane markings. The system appears to activate warnings unpredictably and without any corresponding action by the driver. Because this involves a driver-assistance/safety system, I am concerned that the system may not function properly or be available when it is actually needed. The unpredictable and repeated audible warnings also divert the driver's attention from the roadway. This malfunction has continued consistently for several weeks across multiple trips. I have photographs documenting the Travel Assist warning and warning indicators displayed on the instrument cluster under different driving conditions and at different vehicle mileages. The vehicle is available for inspection upon request.

NHTSA complaint #11758882 — an unverified report by a vehicle owner.

SERVICE BRAKES

Phantom braking, 2nd time in last 3 months

NHTSA complaint #11758730 — an unverified report by a vehicle owner.