FaultScore

FaultScore report

2014 Volkswagen Tiguan problems

Owners have filed 130 complaints about the 2014 Volkswagen Tiguan with NHTSA between 2014 and 2026. The largest single group is the airbags. Across this model's run it ranks 16 of 18 worst.

B

FaultScore 31/100

Higher is worse. Measured against the other years of the Volkswagen Tiguan.

How this is worked out

The numbers

130

Complaints

3

Crashes reported

0

Fires reported

0

Injuries reported

50,000 mi

Median mileage at failure

Half of reported failures happened before this

30%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 34 vs 50 Severity 12 vs 50 Early failure 50 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 34
Against the median year of the Volkswagen Tiguan. 50 means typical for this model; 100 means roughly double.
Severity — 12
2.3% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 50
30% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2014 compares with every other Volkswagen Tiguan

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2014 Volkswagen Tiguan

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Airbags 47 36.2%

Median failure at 51,000 miles

Median failure at 46,000 miles

Steering 20 15.4%

Median failure at 47,000 miles

Median failure at 11,000 miles

Other & Unspecified 9 6.9%

Median failure at 60,000 miles

Fuel & Propulsion 4 3.1%

Median failure at 83,500 miles

Brakes 4 3.1%

2 crashes, 0 fires · median 45,240 mi

Suspension 3 2.3%

Median failure at 46,770 miles

Stability & Traction Control 2 1.5%

1 crashes, 0 fires · median 45,240 mi

Seat Belts 2 1.5%

Median failure at 55,500 miles

Windows, Mirrors & Wipers 2 1.5%

Median failure at 40,000 miles

Doors, Latches & Locks 1 0.8%

Median failure at 80,000 miles

Driver Assist & Collision Avoidance 1 0.8%

Median failure at 20,000 miles

Acceleration & Cruise Control 1 0.8%

Median failure at 10,200 miles

Body & Structure 1 0.8%

Median failure at 25,000 miles

Transmission & Drivetrain 1 0.8%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

1,000 – 9,999 miles 4 5.6%
10,000 – 24,999 miles 8 11.3%
25,000 – 49,999 miles 22 31.0%
50,000 – 74,999 miles 19 26.8%
75,000 – 99,999 miles 9 12.7%
100,000 – 149,999 miles 6 8.5%
150,000+ miles 3 4.2%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Apr 2014 peak 6 Aug 2026

NHTSA investigations into the 2014 Volkswagen Tiguan

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

1 investigation is still open.

EA18003 Opened 18 Apr 2018 Still open AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE

Air Bag Clockspring Failure

In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta Sportwagen models.Contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel...

RQ17009 Opened 13 Nov 2017 Closed 4 May 2018 AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE

Air Bag Clockspring Failure

In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta Sportwagen models.Contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel...

PE15010 Opened 24 Mar 2015 Closed 28 Sep 2015 AIR BAGS:FRONTAL

Air Bag Clockspring Failure

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of steering wheel clock spring/steering column control module (SCCM) failures in model year (MY) 2012 Volkswagen Passat and CC models.The SCCM is a module within the steering column that incorporates a spiral conductor (a ribbon cable) to electrically connect the steering wheel to the vehicle's electrical system while allowing for the turning of the steering wheel.Complainants alleged that that the clock spring failed while driving and without warning.When the SCCM fails electrically, an air bag war...

Recalls on the 2014 Volkswagen Tiguan

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

18V329000

UNKNOWN OR OTHER

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

15V483000

AIR BAGS:FRONTAL

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

Risk: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

14V441000

FUEL SYSTEM, GASOLINE

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2014 Tiguan vehicles manufactured July 2007 to June 2014. When using winterized fuel, in certain conditions bubbles may form in the fuel system which could result in the vehicle stalling.

Risk: A vehicle stall increases the risk of a crash.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2020468 55,491 units in Canada

Lights And Instruments

Issue: On certain vehicles, the ESC warning light may not remain on if a fault was detected on the previous key cycle. Instead, the warning light does not turn on until the vehicle starts to move. Canadian regulations require that the ESC warning light must turn on when the vehicle is started (under these conditions). Note: This problem can only happen if there is a fault related to the power steering system. The power steering warning light would stay on to advise that there is a fault with the steering system. Safety Risk: This small error does not affect vehicle safety. Corrective Actions: This is not a recall. The company has made changes to the vehicle software to correct this issue on all new vehicles.

Recall 2015347 1 units in Canada

Airbag

On one certain vehicle, the driver front airbag module (manufactured by TRW) may not have been properly welded during the manufacturing process. In the event of a crash, the air bag may not unfold properly during deployment, increasing the risk of injury. Correction: Dealers will replace the driver side airbag.

Recall 2015344 41,308 units in Canada

Seats And Restraints

On certain vehicles, the steering wheel clock spring could become contaminated with long hair or long fibers which may cause a displacement of the internal guide loops. When the guide loops are dragged out of position, they may apply tension to the internal flat cable and cause it to tear. Should the cable tear, the electrical connection to the driver's front airbag may be lost, causing the airbag monitoring indicator light to illuminate. Failure of the driver's airbag to deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Correction: Dealers will install a cover of a different design to help prevent clock spring contamination caused by hair or other fibers. In instances where the vehicle has an airbag light on (and diagnosis confirms the steering wheel clock spring requires replacement), dealers will install a new steering wheel clock spring.

Recall 2014307 38,101 units in Canada

Fuel System

On certain vehicles, deposits may collect on fuel pump connections and reduce fuel pump performance. This could cause the engine to stall, resulting in a loss of motive power and increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will update vehicle software to increase fuel pump pressure in order to prevent deposits from forming.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 150,000 miles NEW Haven, CT Crash

SERVICE BRAKES

THE EMERGENCY BRAKE WAS ACCIDENTALLY ENGAGED WHILE DRIVING ON THE HIGHWAY AT 65 MPH IN TRAFFIC, BRINGING THE CAR TO A FULL STOP. THE EMERGENCY BRAKE BUTTON IS LOCATED NEXT THE TO CUP HOLDER IN THE CENTER CONSOLE BETWEEN THE FRONT SEATS. THE DRIVER PUT A COFFEE MUG WITH AN OPEN HANDLE IN THE CUP HOLDER WHILE DRIVING. THE MUG HANDLE PRESSED ON THE BUTTON WHEN IT WAS PLACED IN THE CUP HOLDER (WHILE TRAVELING AT 65 MPH) AND THE EMERGENCY BRAKE ENGAGED BRINGING THE VEHICLE TO A FULL STOP IN THE CENTER LANE OF INTERSTATE 91. THE ONLY REASON WE SURVIVED IS THAT THE PERSON BEHIND US WAS DRIVING A VOLVO AND WAS FOLLOWING AT SAFE DISTANCE. IF A TRACTOR TRAILER HAD BEEN BEHIND US WE WOULD BE DEAD.

NHTSA complaint #11244635 — an unverified report by a vehicle owner.

at 45,240 miles Santa Barbara, CA Crash

SERVICE BRAKES

DRIVING IN COLD WEATHER AND SLOW ENOUGH SPEED, THE ELECTRONIC STABILIZATION CONTROL LIGHT WENT ON, INDICATING ESC FAILURE. THE STEERING AND BRAKES ALTERNATELY AND SIMULTANEOUSLY FAILED. STEPPING ON THE BRAKES PRODUCED NO RESPONSE AT ALL. CAR WAS OUT OF CONTROL.

NHTSA complaint #10955145 — an unverified report by a vehicle owner.

at 45,240 miles Santa Barbara, CA Crash

ELECTRONIC STABILITY CONTROL (ESC)

DRIVING IN COLD WEATHER AND SLOW ENOUGH SPEED, THE ELECTRONIC STABILIZATION CONTROL LIGHT WENT ON, INDICATING ESC FAILURE. THE STEERING AND BRAKES ALTERNATELY AND SIMULTANEOUSLY FAILED. STEPPING ON THE BRAKES PRODUCED NO RESPONSE AT ALL. CAR WAS OUT OF CONTROL.

NHTSA complaint #10955145 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Stevensville, MD

UNKNOWN OR OTHER

My 2014 Tiguan, VIN [XXX], has been serviced at an authorized VW dealer since I purchased it. From 2014 to December 2025, the vehicle was serviced at a VW dealer and March 2026 to present at a service facility that only works on VWs and is owned and operated by a prior VW certified technician who only works on VWs. My vehicle has been serviced at all the VW recommended maintenance mileage. Looking back at the maintenance records, I can see that in March and August 2025, my vehicle experienced a check engine light issue that resulted in EVAP system small leak fault and vibration at start up caused by misfire cylinder. In April 2026, June 2026 and July 2026, I had to take my Tiguan in because I felt the engine shake, check engine light came on and power decrease. The VW technican replaced some components related to the turbocharger system in April and the check engine light turned off. The check engine light turned back on in June in June and July 2026. The technician stated the issue was likely a airflow flap within the turbocharger causing the issue and the entire turbocharger would have to be replaced to remedy the issue. I discovered the recent class action settlement on this same issue and shared it with my mechanic. His professional opinion was that the issues I was having were exactly what was covered in the settlement covering my vehicle but i had 94k miles and had to have less than 85k miles. So, I was not covered because of the mileage. But I believe the issues the vehicle had going back to March 2025, were all turbocharger issues. In any case, my mechanic reached out to VW to get assistance because of the mounting repair costs for me and for all of his other VW owners experiencing turbocharger defects. It is my hope that others have shared similar complaints in search of relief from NHTSA investigating the defective VW turbocharges. VW has a negative track record on it's turbochargers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11755013 — an unverified report by a vehicle owner.

Stevensville, MD

ENGINE

My 2014 Tiguan, VIN [XXX], has been serviced at an authorized VW dealer since I purchased it. From 2014 to December 2025, the vehicle was serviced at a VW dealer and March 2026 to present at a service facility that only works on VWs and is owned and operated by a prior VW certified technician who only works on VWs. My vehicle has been serviced at all the VW recommended maintenance mileage. Looking back at the maintenance records, I can see that in March and August 2025, my vehicle experienced a check engine light issue that resulted in EVAP system small leak fault and vibration at start up caused by misfire cylinder. In April 2026, June 2026 and July 2026, I had to take my Tiguan in because I felt the engine shake, check engine light came on and power decrease. The VW technican replaced some components related to the turbocharger system in April and the check engine light turned off. The check engine light turned back on in June in June and July 2026. The technician stated the issue was likely a airflow flap within the turbocharger causing the issue and the entire turbocharger would have to be replaced to remedy the issue. I discovered the recent class action settlement on this same issue and shared it with my mechanic. His professional opinion was that the issues I was having were exactly what was covered in the settlement covering my vehicle but i had 94k miles and had to have less than 85k miles. So, I was not covered because of the mileage. But I believe the issues the vehicle had going back to March 2025, were all turbocharger issues. In any case, my mechanic reached out to VW to get assistance because of the mounting repair costs for me and for all of his other VW owners experiencing turbocharger defects. It is my hope that others have shared similar complaints in search of relief from NHTSA investigating the defective VW turbocharges. VW has a negative track record on it's turbochargers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11755013 — an unverified report by a vehicle owner.

Stevensville, MD

FUEL/PROPULSION SYSTEM

My 2014 Tiguan, VIN [XXX], has been serviced at an authorized VW dealer since I purchased it. From 2014 to December 2025, the vehicle was serviced at a VW dealer and March 2026 to present at a service facility that only works on VWs and is owned and operated by a prior VW certified technician who only works on VWs. My vehicle has been serviced at all the VW recommended maintenance mileage. Looking back at the maintenance records, I can see that in March and August 2025, my vehicle experienced a check engine light issue that resulted in EVAP system small leak fault and vibration at start up caused by misfire cylinder. In April 2026, June 2026 and July 2026, I had to take my Tiguan in because I felt the engine shake, check engine light came on and power decrease. The VW technican replaced some components related to the turbocharger system in April and the check engine light turned off. The check engine light turned back on in June in June and July 2026. The technician stated the issue was likely a airflow flap within the turbocharger causing the issue and the entire turbocharger would have to be replaced to remedy the issue. I discovered the recent class action settlement on this same issue and shared it with my mechanic. His professional opinion was that the issues I was having were exactly what was covered in the settlement covering my vehicle but i had 94k miles and had to have less than 85k miles. So, I was not covered because of the mileage. But I believe the issues the vehicle had going back to March 2025, were all turbocharger issues. In any case, my mechanic reached out to VW to get assistance because of the mounting repair costs for me and for all of his other VW owners experiencing turbocharger defects. It is my hope that others have shared similar complaints in search of relief from NHTSA investigating the defective VW turbocharges. VW has a negative track record on it's turbochargers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11755013 — an unverified report by a vehicle owner.

at 205,000 miles Merriam Woods Village, MO

STEERING

The contact owns a 2014 Volkswagen Tiguan. The contact stated that while reversing, the steering wheel became locked and failed to steer in the left or right direction. No warning light illuminated. Additionally, the contact managed to temporarily unlock the steering wheel; however, after driving at approximately 65 MPH, the steering wheel suddenly became difficult to steer. The vehicle was towed to a local dealer, where it remained for further investigation. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 205,000.

NHTSA complaint #11742689 — an unverified report by a vehicle owner.

San Diego, CA

ENGINE

Check engine light came on, related to the thermostat and faulty water pump. My car’s make and model was part of a settlement for this issue but VW corporate will not cover costs to repair.

NHTSA complaint #11726729 — an unverified report by a vehicle owner.

at 160,000 miles Ossipee, NH

FUEL SYSTEM, GASOLINE

The contact owns a 2014 Volkswagen Tiguan. The contact stated that while driving and while the vehicle was parked, the vehicle unexpectedly vibrated with the EPC warning light illuminated. The contact stated that while driving at an undisclosed speed, the vehicle was idling roughly, with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and it was determined that the fuel system had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.

NHTSA complaint #11717540 — an unverified report by a vehicle owner.

Ridgeville, SC

STEERING

My vehicle keeps losing power steering, often during operation.

NHTSA complaint #11703432 — an unverified report by a vehicle owner.

Mcdonough, GA

STEERING

My steering randomly stopped working. The power steering is electronic, so I can’t fix it.

NHTSA complaint #11667453 — an unverified report by a vehicle owner.

Chugiak, AK

AIR BAGS

Clock spring broken when my wife turned her steering wheel leaving a parking lot. Airbags no longer work, along with anything electronic within steering wheel.

NHTSA complaint #11645361 — an unverified report by a vehicle owner.

Chugiak, AK

STEERING

Clock spring broken when my wife turned her steering wheel leaving a parking lot. Airbags no longer work, along with anything electronic within steering wheel.

NHTSA complaint #11645361 — an unverified report by a vehicle owner.

Chugiak, AK

ELECTRICAL SYSTEM

Clock spring broken when my wife turned her steering wheel leaving a parking lot. Airbags no longer work, along with anything electronic within steering wheel.

NHTSA complaint #11645361 — an unverified report by a vehicle owner.

Inverness, IL

AIR BAGS

Clock Spring in steering wheel is broken. Driver Airbag is non-functional, as are the controls on the steering wheel. No Driver air bag is a huge safety issue! We immediately "scheduled" an appointment to have this issue repaired. At the appointment, a VW dealer (VW Castle Downers Grove IL) confirmed the issue and noted that this was the subject of a recall (15V483000) with an ongoing & perpetual duty to repair. Despite the recall, the dealer does not have the parts, nor can they provide a date when they might be available (they are "backordered"). We checked with another dealer, and this seems to be a common problem. Also, we did a thorough search online to assess the situation with other drivers/vehicles - this is a common issue! Someone (either the dealer or VW) is dragging their feet on this mandatory, potentially life-threatening issue & repair. When will the NHTSA kick VW (or the dealer) in the [XXX]? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11593682 — an unverified report by a vehicle owner.

Inverness, IL

ELECTRICAL SYSTEM

Clock Spring in steering wheel is broken. Driver Airbag is non-functional, as are the controls on the steering wheel. No Driver air bag is a huge safety issue! We immediately "scheduled" an appointment to have this issue repaired. At the appointment, a VW dealer (VW Castle Downers Grove IL) confirmed the issue and noted that this was the subject of a recall (15V483000) with an ongoing & perpetual duty to repair. Despite the recall, the dealer does not have the parts, nor can they provide a date when they might be available (they are "backordered"). We checked with another dealer, and this seems to be a common problem. Also, we did a thorough search online to assess the situation with other drivers/vehicles - this is a common issue! Someone (either the dealer or VW) is dragging their feet on this mandatory, potentially life-threatening issue & repair. When will the NHTSA kick VW (or the dealer) in the [XXX]? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11593682 — an unverified report by a vehicle owner.

Ossining, NY

UNKNOWN OR OTHER

I own a 2014 VW Tiguan SEL 2.0T 4MOTION. I took my VW to the Dealer (Prestige Imports, 44 Pleasantville Road, Pleasantville, NY 10570 (914-769-51500) With 84196 miles on [XXX], 2023. The complain was “Roof is leaking water from sunroof on the floor on the passenger side and then makes its way to the real passenger” They cleaned the clogged drained -$145. Only to return in mid-February with a flooded on the same left side. With no diagnosis how to fixed - my had a car not driveable in in the rain 😂 I am forced to get a new car - and to insult to injury the dealer is only offering $3,500 as a trade in INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11590439 — an unverified report by a vehicle owner.

Pittsburgh, PA

ENGINE

The check Engine light on my car comes up anytime I drive the car. The car has 72350 miles driven. The dealership said it is a known timing belt issue with VW Tiguans . It is going to cost me upto $3000. They also advised me not to drive the car as the engine may stall. When I contacted VW they said they cannot help and there is no recall on this. However there has been court cases for the same issue upto the 2014 model year Tiguans and extended warranty of 100000 miles or 10 years was given. I need VW to help with either the repair or give me exended warranty. VW customer care is not very helpful.

NHTSA complaint #11558782 — an unverified report by a vehicle owner.

Pleasant Valley, NY

POWER TRAIN

A few years ago the turbo went at 88000 miles, a mechanic felt there should be a recall. Now the transmission needs to be replaced at 109000 miles. The transmission was on backorder because the appears to be many cars needing a rebuilt transmission. There is a recall for othewr VW models with the same transmission. I feel that my car should be included in this recall. It is a VW 2014 Tiguan with an automatic transmission. This car wasd purchased as a certified preowned vehicle from Mohegan Lake Motors in NY in 2017. The transmission was ordered from VW in June and I am still waiting for it to arrive at the repair shop. Klaus Garage in Fishkill NY. The turbo was replaced at the dealer as was most maintenence.

NHTSA complaint #11554305 — an unverified report by a vehicle owner.

Miami, FL

STEERING

driving down the highway at speed, power steering fails and cannot control the vehicle. shut the car down and cannot get the issue to go away. got the car home without power steering. issue was gone next day. took car out to see if issue was gone, while making a turn power steering once again fails on the car. had to limp the car home at a very slow rate of speed. there are many reports of this happening to the VW power steering. the dealer wont even look at the car when i called to see if i can bring it in to be looked at.

NHTSA complaint #11531175 — an unverified report by a vehicle owner.

at 100,000 miles Newport Beach, CA

STEERING

The contact's daughter owns a 2014 Volkswagen Tiguan. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle experienced a loss of power of steering assist. The vehicle was taken to an independent mechanic, who informed the contact that this was a common failure with the year, make, and model. The contact was informed that the battery needed to be replaced. The vehicle was repaired; however, while parked, the steering wheel seized. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

NHTSA complaint #11523801 — an unverified report by a vehicle owner.

Atlanta, GA

UNKNOWN OR OTHER

There is mold growing in my vehicle due to there being a sealant issue with my panoramic moon/sun roof, causing a water leak into the vehicle. The moon roof is fully functioning, but a VW dealer has told me that this is a known issue for my model and year, and he recommends trading it in because even if I spend the $6K+ it would take to replace it - there is no guarantee it won’t occur again. I have been inhaling the moldy air in my vehicle and this is 1000% a safety hazard!

NHTSA complaint #11515048 — an unverified report by a vehicle owner.

State College, PA

AIR BAGS

I was turning into a parking spot and heard a loud “snap” coming from my wheel. The “error: airbag” light came on and all electrical on my wheel stopped working. And the horn does not work. I googled it and my year and model has a recall for the clock spring. It says my airbag will not deploy. I have no way to change the computer screen. So I can’t digitally see my speed and I can’t update my tire pressure amongst other things.

NHTSA complaint #11514949 — an unverified report by a vehicle owner.

State College, PA

ELECTRICAL SYSTEM

I was turning into a parking spot and heard a loud “snap” coming from my wheel. The “error: airbag” light came on and all electrical on my wheel stopped working. And the horn does not work. I googled it and my year and model has a recall for the clock spring. It says my airbag will not deploy. I have no way to change the computer screen. So I can’t digitally see my speed and I can’t update my tire pressure amongst other things.

NHTSA complaint #11514949 — an unverified report by a vehicle owner.

Omaha, NE

UNKNOWN OR OTHER

Vehicle VW Tiguan 2014 VIN:[XXX] Vehicle has been presenting several issues. Carbon Build up causing vehicle to stall and tremble turning off some times. Safety concern as it could cause an accident. Bad heater core as it gets restricted and reheats the vehicle possible outcome a fire, Safety concern due to live threatening condition. Misdiagnosed several times to change spark plugs, might be a computer misdiagnose, safety concern due to possible accident and live threatening condition Leak of oil, bad seals and hoses, vehicle smell like burn oil could catch fire safety concern to live. The 2014 VW Tiguan have a campaign number 18V329000 with NHTSA, yet my VIN number does not shows in the recall. Also many models from VW carry all this different issues and have been recall. Please advice on the proper procedure for me to follow to add my VIN to the recalls as this vehicle does not meet the warranties of merchantability. Vehicle is available for inspection upon request. Thank you. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11500964 — an unverified report by a vehicle owner.

Omaha, NE

ENGINE

Vehicle VW Tiguan 2014 VIN:[XXX] Vehicle has been presenting several issues. Carbon Build up causing vehicle to stall and tremble turning off some times. Safety concern as it could cause an accident. Bad heater core as it gets restricted and reheats the vehicle possible outcome a fire, Safety concern due to live threatening condition. Misdiagnosed several times to change spark plugs, might be a computer misdiagnose, safety concern due to possible accident and live threatening condition Leak of oil, bad seals and hoses, vehicle smell like burn oil could catch fire safety concern to live. The 2014 VW Tiguan have a campaign number 18V329000 with NHTSA, yet my VIN number does not shows in the recall. Also many models from VW carry all this different issues and have been recall. Please advice on the proper procedure for me to follow to add my VIN to the recalls as this vehicle does not meet the warranties of merchantability. Vehicle is available for inspection upon request. Thank you. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11500964 — an unverified report by a vehicle owner.

Omaha, NE

FUEL/PROPULSION SYSTEM

Vehicle VW Tiguan 2014 VIN:[XXX] Vehicle has been presenting several issues. Carbon Build up causing vehicle to stall and tremble turning off some times. Safety concern as it could cause an accident. Bad heater core as it gets restricted and reheats the vehicle possible outcome a fire, Safety concern due to live threatening condition. Misdiagnosed several times to change spark plugs, might be a computer misdiagnose, safety concern due to possible accident and live threatening condition Leak of oil, bad seals and hoses, vehicle smell like burn oil could catch fire safety concern to live. The 2014 VW Tiguan have a campaign number 18V329000 with NHTSA, yet my VIN number does not shows in the recall. Also many models from VW carry all this different issues and have been recall. Please advice on the proper procedure for me to follow to add my VIN to the recalls as this vehicle does not meet the warranties of merchantability. Vehicle is available for inspection upon request. Thank you. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11500964 — an unverified report by a vehicle owner.

Urbana, IL

ENGINE

Timing chain “extended” during driving resulting in the car to start to shudder and shake violently during movement. Had to force the vehicle off the side of the road. Car is 66k miles, timing chain is rated at 120k+. Engine block is now totaled. Dealership will not pursue any actions and has charged 7K to fix. Car is only worth 8/9k. VW was contacted and they said there was no action they could do further. There were no warning lamps, check engine lights, or anything. Car was maintained at regular intervals.

NHTSA complaint #11497105 — an unverified report by a vehicle owner.