FaultScore

FaultScore report

2017 Volvo S60 problems

Owners have filed 17 complaints about the 2017 Volvo S60 with NHTSA between 2018 and 2025. The largest single group is the other & unspecified. Across this model's run it ranks 15 of 19 worst.

B

FaultScore 37/100

Higher is worse. Measured against the other years of the Volvo S60.

How this is worked out

The numbers

17

Complaints

1

Crashes reported

0

Fires reported

1

Injuries reported

42,427 mi

Median mileage at failure

Half of reported failures happened before this

40%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 10 vs 50 Severity 61 vs 50 Early failure 68 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 10
Against the median year of the Volvo S60. 50 means typical for this model; 100 means roughly double.
Severity — 61
11.8% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 68
40% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2017 compares with every other Volvo S60

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2017 Volvo S60

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Other & Unspecified 6 35.3%

Median failure at 10,000 miles

Body & Structure 3 17.6%

1 crashes, 0 fires

Doors, Latches & Locks 2 11.8%

Median failure at 80,000 miles

Seat Belts 1 5.9%
Wheels 1 5.9%
Tires 1 5.9%
Windows, Mirrors & Wipers 1 5.9%

Median failure at 42,427 miles

Brakes 1 5.9%

Median failure at 11,600 miles

Engine & Cooling 1 5.9%

Median failure at 60,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

10,000 – 24,999 miles 2 40.0%
25,000 – 49,999 miles 1 20.0%
50,000 – 74,999 miles 1 20.0%
75,000 – 99,999 miles 1 20.0%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Feb 2018 peak 3 Oct 2025

Recalls on the 2017 Volvo S60

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2020298 24,089 units in Canada

Seats And Restraints

Issue: On certain vehicles, the flexible steel cable that attaches the seat belt to the outside of the front seats may weaken over time. As a result, the seat belt could detach. Safety Risk: A seat belt that detaches in a crash could create an increased risk of injury. Corrective Action: Volvo will notify owners by mail and instruct you to take your vehicle to a dealer to replace the front-outboard seat belt anchors.

Recall 2016638 96 units in Canada

Airbag

Certain vehicles may have been equipped with airbag inflators that do not meet specifications. This could cause affected airbags to fail to deploy in the event of a crash, which could increase the risk of injury to the occupants. Correction: Dealers will replace affected airbag modules. Note: Depending on the vehicle in question, the front passenger, and/or front seat-side airbag modules may be affected.

Recall 2016534 5,084 units in Canada

Seats And Restraints

On certain vehicles, the front passenger seatbelt buckle stud may not have been punched correctly during manufacturing. This may cause a separation between the buckle and the seat belt bracket, which could result in the belt not adequately restraining the seat occupant in a crash, increasing the risk of injury and/or damage to property. Correction: Dealers will inspect the front passenger seat belt buckle stud, and replace the seatbelt buckle as necessary.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 42,427 miles Newton, MA 1 injured

VISIBILITY:SUN/MOON ROOF ASSEMBLY

The contact owns a 2017 Volvo S60. The contact stated while entering her vehicle, the sunroof glass detached from the sunroof frame and the glass shattered. The contact was cut from the shattered glass but did not seek medical attention. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 42,427.

NHTSA complaint #11456112 — an unverified report by a vehicle owner.

Fort Worth, TX Crash

STRUCTURE:BODY

Ran into a pole due to a-pillar blind spot, right side of vehicle. No warnings prior to incident.

NHTSA complaint #11424188 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 80,000 miles Franklin, TN

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

The contact's son owns a 2017 Volvo S60. The contact’s son stated that while driving at an undisclosed speed, the driver’s side door unexpectedly opened. The vehicle was taken to an independent mechanic, where it was diagnosed that the driver’s side door latch had failed and needed to be replaced. The contact also stated that while driving at an undisclosed speed, the passenger’s side door unexpectedly opened. The vehicle was taken back to the mechanic, where it was diagnosed that the passenger’s side door latch also had failed and needed to be replaced. The mechanic informed the contact that the vehicle could be associated with a recall. The vehicle was not repaired. The mechanic referred the contact to the dealer for further assistance. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 80,000. The VIN was not available.

NHTSA complaint #11690847 — an unverified report by a vehicle owner.

Orlando, FL

UNKNOWN OR OTHER

Front driver door latch malfunctioning. There was a recall on these, but does not include my vin number.

NHTSA complaint #11681059 — an unverified report by a vehicle owner.

Columbia, SC

UNKNOWN OR OTHER

Yesterday I took my one year old granddaughter to North Carolina, which is an hour and a half drive away. We had breakfast with family members and I loaded her into the back seat. When I closed the door it looked as if the door closed, but as I began to drive, the door swung open. I attempted to close the door again, and the latch would not connect to the hook inside of the driver side rear door. I ended up needing to have my son sit in the back seat and hold the door closed the entire ride home (an hour and a half) to make sure that the door would not open again. I am currently driving my "new" car with a ratchet strap going from door to door to hold the door closed so that I can go to work. I found information stating that there was a recall on the Volvo S60 (2017) but when I enter my VIN nothing displays. I just bought the vehicle in February and the dealership is telling me that this will cost me $450 to repair on my MAX CARE warranty. Why? When the vehicle had a recall on it in 2020 that obviously was never addressed, prior to me purchasing it.

NHTSA complaint #11608030 — an unverified report by a vehicle owner.

Las Vegas, NV

UNKNOWN OR OTHER

Multiple doors unexpectedly open. Door latches do not lock.

NHTSA complaint #11588561 — an unverified report by a vehicle owner.

Las Vegas, NV

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Multiple doors unexpectedly open. Door latches do not lock.

NHTSA complaint #11588561 — an unverified report by a vehicle owner.

Las Vegas, NV

STRUCTURE:BODY

Multiple doors unexpectedly open. Door latches do not lock.

NHTSA complaint #11588561 — an unverified report by a vehicle owner.

Weston, FL

TIRES

4 new Bridgestone WEATHERPEAK BL 235/45R18 tires were purchased for "mom’s" low mileage vehicle. 8 months / 3,850 miles later, while my daughter was driving it in the center lane of the highway, the front left tire suddenly exploded! Fortunately, there were no injuries but had there been another vehicle at her side, this might have been a different story. The vehicle was towed back to the tire dealer to have the tire replaced. Combined with Bridgestone’s known past tire issues, we are now afraid to drive on the highway on these tires!!

NHTSA complaint #11565850 — an unverified report by a vehicle owner.

Linden, MI

UNKNOWN OR OTHER

The vehicle was sold with automatic 911 in the case of an accident. That is no longer functional since it uses 3G. Volvo chose to use 3G even though it was supposed to stop working.

NHTSA complaint #11514353 — an unverified report by a vehicle owner.

Palm Beach Gardens, FL

UNKNOWN OR OTHER

The driver door will not latch and stay shut. We are in a warm climate and it happened suddenly. There was no warning lights and the car will drive without the door shut. Extremely dangerous. It hasn’t been looked at by a mechanic yet…it will have to be towed.

NHTSA complaint #11479192 — an unverified report by a vehicle owner.

Houston, TX

STRUCTURE:BODY

The driver door won't lock. The latch on the door is not locking causing the driver door to remain open presenting a safety issue. If the door swings opened because it is not closed properly a accident could occur. Other vehicles in that are the same make, model, and year is under recall. The problem first occurred on Saturday, May 7, 2022. I was driving the vehicle and there was no warning that the door latch had a problem. The door came opened while driving. The vehicle was towed to Southwest Volvo Sevice department and it is determined that the door latch needs to be repaired.

NHTSA complaint #11464298 — an unverified report by a vehicle owner.

at 42,427 miles Newton, MA 1 injured

VISIBILITY:SUN/MOON ROOF ASSEMBLY

The contact owns a 2017 Volvo S60. The contact stated while entering her vehicle, the sunroof glass detached from the sunroof frame and the glass shattered. The contact was cut from the shattered glass but did not seek medical attention. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 42,427.

NHTSA complaint #11456112 — an unverified report by a vehicle owner.

Fort Worth, TX Crash

STRUCTURE:BODY

Ran into a pole due to a-pillar blind spot, right side of vehicle. No warnings prior to incident.

NHTSA complaint #11424188 — an unverified report by a vehicle owner.

Ranson, WV

SEAT BELTS

MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE IN A TIMELY MANNER

NHTSA complaint #11386998 — an unverified report by a vehicle owner.

at 60,000 miles Horizon City, TX

ENGINE

CHECK ENGINE LIGHT KEEPS GOING ON. BRING IT TO A BODY SHOP AND NOTHING CHANGED. CAR JUST SHUTS DOWN WHILE TRYING TO DRIVE IT.

NHTSA complaint #11351974 — an unverified report by a vehicle owner.

Lodi, NJ

WHEELS

THE CAR HAS INTERMITTENT NOISE COMING FROM THE RIGHT SIDE HUB BEARING. THE DEALER AND VOLVO CORP REFUSING TO FIX THE ISSUE AND EVEN PUT THE CAR ON THE LIFT. IF HUB WILL SEIZE IT CAN CAUSE A BIG ACCIDENT IF IT WILL BE ON THE HIGHWAY . ALL THE DEALER AND VOLVO RAP DID WAS DROVE THE CAR AROUND THE BLOCK DIDN'T HEAR THE NOISE AND REFUSING TO DIAGNOSE MORE AND REPLACE THE FAULTY PART. VOLCO CORP CLOSE THE CASE ON THIS ISSUE AND REFUSING TO OPEN ANOTHER ONE. MEANWHILE THE CAR NOT VERY SAFE TO DRIVE. SAME ISSUE WAS WITH LEFT SIDE AND IT TOOK VOLVO MONTH TO FINALLY REPLACE IT EVEN THEY HERD THE NOISE BUT DIDNT WANNA BELIEVE IT WAS THE HUB. DEALER IS KUNDERT VOLVO OF HASBROUCK

NHTSA complaint #11337246 — an unverified report by a vehicle owner.

at 11,600 miles Monmouth Junction, NJ

SERVICE BRAKES

BRAKES FAILED WITHOUT ANY WARNING WHILE DRIVING ON THE HIGHWAY. DRIVER WAS ABLE TO STOP THE CAR BY SWITCHING THE GEAR TO PARK POSITION AFTER TURNING INTO LOCAL ROAD. BRAKE LEVER WAS GOING ALL THE WAY DOWN BEFORE CAR CAME TO STOP AND ALSO WHILE TRYING TO RESUME DRIVING. CAR WAS STOPPED AND CALLED FOR ASSISTANCE.

NHTSA complaint #11254848 — an unverified report by a vehicle owner.

at 10,000 miles MT. Sterling, KY

UNKNOWN OR OTHER

SPONTANEOUS EXPLOSION OF OVERHEAD SUNROOF WHILE DRIVING. CAR WAS PURCHASED NEW IN SEPTEMBER 2017 AND ONLY HAS 10,000 MILES OF IT. THE SUNROOF HAD NO SCRATCH, DENTS, OR CHIPS - DEFINITELY NO REASON TO SUGGEST THAT IT MAY LITERALLY EXPLODE OUTWARD OVER MY HEAD WHILE DRIVING DOWN THE INTERSTATE. AT THE TIME OF THE INCIDENT I WAS ACTUALLY ON THE PHONE WITH MY MOM AND THE EXPLOSION WAS SO LOUD THAT SHE THOUGHT I HAD WRECKED MY VEHICLE DOWN AN EMBANKMENT.

NHTSA complaint #11073999 — an unverified report by a vehicle owner.