30 of the
1,687 complaints filed about the Volvo S60
are about the driver-assist systems —
100% of everything owners reported.
The worst model year for it is 2024.
30
Complaints
100%
Share of all complaints
5
Crashes
0
Fires
Driver Assist & Collision Avoidance complaints by model year
When putting vehicle in reverse, camera can become stuck or not load at all impacting rear visibility. This was previously recalled and Volvo claims a remedy through software update but I believe this is processor based and they will need to replace the units with their snapdragon processor to rectify this. Their newer models include the snapdragon processor and don’t have this issue.
NHTSA complaint #11760456 — an unverified report by a vehicle owner.
Electrical, Parking Collision Warning, and Rear Cross Traffic Warning. Electrical is the root cause........the entire audio subsystem drops after the AAOS 5.1.17 update. It’s not just the rear cross traffic and parking collision warnings: ALL audio goes, including media, chimes, reverse proximity tones, and even the turn-signal/blinker sound. The rear camera still shows an image, so it’s not obvious the audible alerts are gone, which is what makes it dangerous. Rebooting the head unit fixes it temporarily, then it comes back.
NHTSA complaint #11760181 — an unverified report by a vehicle owner.
Electrical, Parking Collision Warning, and Rear Cross Traffic Warning. Electrical is the root cause........the entire audio subsystem drops after the AAOS 5.1.17 update. It’s not just the rear cross traffic and parking collision warnings: ALL audio goes, including media, chimes, reverse proximity tones, and even the turn-signal/blinker sound. The rear camera still shows an image, so it’s not obvious the audible alerts are gone, which is what makes it dangerous. Rebooting the head unit fixes it temporarily, then it comes back.
NHTSA complaint #11760181 — an unverified report by a vehicle owner.
When my son got a car last December, we bought him a 2024 Volvo s60, primarily for the safety features. Since we have had the vehicle, Volvo has had a lot of issues with their infotainment system. He has contacted them many times and I had started to keep a record of how often it would glitch. If it was just music not working, no big deal. But sometimes it was the backup camera too and once the heat. He recently had a car accident. He is okay (of course shaken up) but it was a bad situation. A van had dropped a lot of items. Plumbing and metal shelving. There was a pick up who was trying to avoid it. My son tried to avoid the pick up unsuccessfully but partially because his wheels landed on metal shelving and he was sliding on the road. The accident report captured this. His car was totaled. The purpose of this email is that the car was totaled, as even though he was braking as hard as he could, his tire was sliding on that shelving so he did have quite a hard impact. Not one safety feature worked on this vehicle, not the SOS, not the forward, not the airbags. My intuition is telling me it's all related to these many issues with the electronics in this car (recharge models have had this issue and been recalled). Before they dispose of the vehicle I wanted to consult with an attorney to see if we have any recourse with Volvo, especially because safety is why we bought the car. It is currently at the body shop. The infotainment has had an issue forever.
NHTSA complaint #11701707 — an unverified report by a vehicle owner.
When my son got a car last December, we bought him a 2024 Volvo s60, primarily for the safety features. Since we have had the vehicle, Volvo has had a lot of issues with their infotainment system. He has contacted them many times and I had started to keep a record of how often it would glitch. If it was just music not working, no big deal. But sometimes it was the backup camera too and once the heat. He recently had a car accident. He is okay (of course shaken up) but it was a bad situation. A van had dropped a lot of items. Plumbing and metal shelving. There was a pick up who was trying to avoid it. My son tried to avoid the pick up unsuccessfully but partially because his wheels landed on metal shelving and he was sliding on the road. The accident report captured this. His car was totaled. The purpose of this email is that the car was totaled, as even though he was braking as hard as he could, his tire was sliding on that shelving so he did have quite a hard impact. Not one safety feature worked on this vehicle, not the SOS, not the forward, not the airbags. My intuition is telling me it's all related to these many issues with the electronics in this car (recharge models have had this issue and been recalled). Before they dispose of the vehicle I wanted to consult with an attorney to see if we have any recourse with Volvo, especially because safety is why we bought the car. It is currently at the body shop. The infotainment has had an issue forever.
NHTSA complaint #11701707 — an unverified report by a vehicle owner.
I received a previous recall notice for the backup camera not working and visited the dealership on August 19, 2025 to recieve the software update that was supposed to fix this problem. Since receiving the fix, I have continued to have the same intermittent interruption of the backup camera as I was having before the "fix". I do not believe the software fix helped the issue and this feels like an underpowered hardware issue.
NHTSA complaint #11685240 — an unverified report by a vehicle owner.
The rear back-up camera does not work. This occurs at least a few times a week with routine, daily driving. The vehicle starts normal and software loads normal; however, upon shifting to reverse, the camera is not displayed. Instead, I receive an error message stating that the camera is not available. My vehicle already has the recall for updated software that was intended to fix the camera issue (software version 3.5.24); however, the issue is worse with this software version. On previous versions, this issue occurred only a couple times a month. It not happens weekly.
NHTSA complaint #11668530 — an unverified report by a vehicle owner.
I reported this issue last year when my car was just barely outside of the extended service plan agreement we had on the car. I had called the dealership with similar issues as well way before hand. My infotainment system which controls all and I mean all of the safety features I paid/am still paying for no longer works. It’s a known issue with Volvo they know and so do other mechanics. Prior to this my instrument panel completely blanked out:went black for a minute while driving. Thankfully the car never shut off but I called them they said see if it happens again and that was that. I only really have my blindspot indicators working everything else doesn’t. With that I lost access to my back up camera, and proximity sensors
NHTSA complaint #11665222 — an unverified report by a vehicle owner.
I reported this issue last year when my car was just barely outside of the extended service plan agreement we had on the car. I had called the dealership with similar issues as well way before hand. My infotainment system which controls all and I mean all of the safety features I paid/am still paying for no longer works. It’s a known issue with Volvo they know and so do other mechanics. Prior to this my instrument panel completely blanked out:went black for a minute while driving. Thankfully the car never shut off but I called them they said see if it happens again and that was that. I only really have my blindspot indicators working everything else doesn’t. With that I lost access to my back up camera, and proximity sensors
NHTSA complaint #11665222 — an unverified report by a vehicle owner.
The car has “detected” a crash many times and automatically stopped even on the highway. It jerks and to slam on the brakes and then keeps going. It’s very dangerous and I have a strong theory it’s the model in general and not an isolated situation with my car.
NHTSA complaint #11638095 — an unverified report by a vehicle owner.
The car has “detected” a crash many times and automatically stopped even on the highway. It jerks and to slam on the brakes and then keeps going. It’s very dangerous and I have a strong theory it’s the model in general and not an isolated situation with my car.
NHTSA complaint #11638095 — an unverified report by a vehicle owner.
The contact owns a 2020 Volvo S60. The contact stated that while at a stop light, the vehicle erroneously drove forward and crashed into a second vehicle. The contact indicate that during the crash the collision avoidance feature did not activate. No injuries were reported. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were notified of the incident. The failure mileage was 16,000.
NHTSA complaint #11633726 — an unverified report by a vehicle owner.
Impossible to see with backup camera at night in a low-light area. It's like not having a camera. This was never a problem with my 2015 Volvo S60 and is not a problem with my wife's 2014 Volvo XC60. The problem is that the touchscreen/dashboard brightness needs to be lowered at night so that it's not too bright. Either the screen needs to get brighter, temporarily, when backing up at night or the camera needs to provide a brighter image. Previous Volvo backup camera implementations did not have this issue. Volvo has been aware of this problem and has no fix. This is a safety issue, i e., like not having a backup camera at night.
NHTSA complaint #11632348 — an unverified report by a vehicle owner.
At temperatures around 90* and higher the rear camera flickers and is unusable. This happens without any warning and when vehicle attempting to reverse.
NHTSA complaint #11608588 — an unverified report by a vehicle owner.
At temperatures around 90* and higher the rear camera flickers and is unusable. This happens without any warning and when vehicle attempting to reverse.
NHTSA complaint #11608588 — an unverified report by a vehicle owner.
City Safety Is randomly Malfunctioning. Vehicle will aggressively apply brakes when there are no objects in front of the vehicle. This has happened in town and on a long driveway.
NHTSA complaint #11608500 — an unverified report by a vehicle owner.
Automatic Intervention Collision Avoidance system activated unnecessarily and unexpectedly during a freeway exit. There were no cars ahead within a reasonable distance, but there was a car in the adjacent lane of a “dual” parallel exit lane on the freeway. There was a solid white line between vehicles and the system seemed to interpret both vehicles exiting the freeway simultaneously as a “near collision” when in fact we were both operating correctly. I did not notice any intrusion or movement of the adjacent vehicle into our lane. The response from the vehicle was a sudden and violent movement of the steering wheel to the left and I believe application of the brakes although I am not certain of that. This event occurred in the southbound lanes of [XXX] near [XXX]. The exit, I believe, is for [XXX] [XXX] . This was a rental vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11589772 — an unverified report by a vehicle owner.
I was driving in the right hand lane on a two lane road where the speed limit is 30mph. While the road was curving to the left slightly the vehicle's Collision Avoidance System was triggered and swerved the car into the left lane towards on coming traffic and cutting off a car behind me. The road was completely empty in front of me. It created a dangerous situation for no reason. I have dashcam footage that captured the moment the car intervened that I can provide if requested, I'm unable to upload video on this portal.
NHTSA complaint #11584487 — an unverified report by a vehicle owner.
What component or system failed or malfunctioned, and is it available for inspection upon request? The front warning collision comes on when a car is not even close. Engine, a part in the engine area has been replaced twice. Transmission, not shifting properly when 2/3. How was your safety or the safety of others put at risk? The unit will try to brake. The check engine light has come on more than once. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes and No. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? Yes by a Volvo Dealer. Were there any warning lamps, messages, or other symptoms of the problem before the failure, and when did they first appear? Yes, transmission service and check engine light. Also red warning light appears on the window.
NHTSA complaint #11576108 — an unverified report by a vehicle owner.