Owners have filed 46 complaints
about the 2002 Volvo XC70 with NHTSA between 2003 and 2018.
The largest single group is the transmission & drivetrain.
Across this model's run it ranks 7 of 12 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 57
Against the median year of the Volvo XC70. 50 means typical for this
model; 100 means roughly double.
Severity — 11
2.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 32
19% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Automatic Transmission
1155.0%
Cooling System
210.0%
Front
210.0%
Lower Ball Joint
15.0%
Motor
15.0%
Coil Springs
15.0%
Wheel Bearing
15.0%
Turbo/Supercharger
15.0%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
12.3%
10,000 – 24,999 miles
12.3%
25,000 – 49,999 miles
716.3%
50,000 – 74,999 miles
1023.3%
75,000 – 99,999 miles
1023.3%
100,000 – 149,999 miles
1125.6%
150,000+ miles
37.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2003peak 5Aug 2018
NHTSA investigations into the 2002 Volvo XC70
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE05041Opened 26 Jul 2005Closed 7 Dec 2005VEHICLE SPEED CONTROL
THROTTLE CONTROL MALFUNCTION
PE05-041 WAS OPENED ON JULY, 26, 2005, BASED ON 136 CONSUMER COMPLAINTS TO ODI ALLEGING THROTTLE CONTROL MALFUNCTIONS IN THE SUBJECT VEHICLES.ODI HAS NOW RECEIVED 591 COMPLAINTS OF ETM FAILURES WHICH ALLEGE SYMPTOMS WITH POTENTIAL SAFETY RELATED CONSEQUENCES.THESE INCLUDE ALLEGATIONS OF ENGINE STALL, VEHICLE SURGING FORWARD WITHOUT ACCELERATOR INPUT, VEHICLE HESITATION UPON ACCELERATION AND SUDDEN AND UNEXPECTED TRANSITION INTO REDUCED PERFORMANCE OPERATION (LIMP MODE).VOLVO SUBMITTED OVER 2,900 COMPLAINTS CONCERNING THE ETM IN THE SUBJECT VEHICLES DURING PE05-041.ODI'S PRELIMINARY ANALYSIS OF...
Recalls on the 2002 Volvo XC70
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
21V800000
AIR BAGS:FRONTAL
Volvo Cars USA, LLC (Volvo Car) is recalling certain 2001-2007 V70 and XC70 vehicles. The driver's air bag inflator may explode during deployment, due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
VOLVO IS RECALLING CERTAIN VEHICLES EQUIPPED WITH GARMIN 760 PORTABLE GLOBAL POSITIONING SYSTEM (GPS) UNITS BECAUSE THE BATTERIES ON THOSE UNITS MAY OVERHEAT.
Risk: AN OVERHEATED BATTERY COULD LEAD TO A FIRE.
09V483000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VOLVO IS RECALLING CERTAIN MODEL YEAR 2001-2005 S80, MODEL YEAR 2001-2004 V70, S60, XC70 AND MODEL YEAR 2003-2005 XC90 VEHICLES SOLD IN OR REGISTERED IN THE STATES OF ALABAMA, ARIZONA, ARKANSAS, CALIFORNIA, FLORIDA, GEORGIA, HAWAII, KENTUCKY, LOUISIANA, MISSISSIPPI, NEVADA, NEW MEXICO, NORTH CAROLINA, OKLAHOMA, SOUTH CAROLINA, TENNESSEE, TEXAS, UTAH, VIRGINIA AND THE U.S. TERRITORIES. WHEN EXPOSED TO CERTAIN ENVIRONMENTAL CONDITIONS (HOT CLIMATE AND TEMPERATURE CYCLING) OVER TIME AND IN COMBINATION WITH VARYING FUEL QUALITY, THE FUEL PUMP CAN DEVELOP CRACKS IN THE FUEL PUMP FLANGE.
Risk: IF THE CONDITION OCCURS VEHICLE OWNERS MAY NOTICE FUEL SMELL AND/OR FUEL LEAK WHICH, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
03V284000
EQUIPMENT:OTHER:LABELS
CERTAIN PASSENGER CARS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE SECOND ISOFIX GUIDE WAS NOT INSTALLED IN THESE VEHICLES AND, IN CERTAIN CASES, THE OWNER'S MANUAL ISOFIX INFORMATION IS INCORRECT.
Risk: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 201039687 units in Canada
Accessories
On certain vehicles, there is a possibility of overheating issues of batteries in the Garmin nüvi® 760 when certain batteries manufactured within a limited date code range are used in certain Garmin nüvi® 760 models with a specific printed circuit board (PCB) design. The interaction of these factors can, in some circumstances, increase the possibility of overheating, which may lead to a fire. Correction: Dealers will direct customers who have an affected unit to the Garmin Web site, which explains how to verify if their units are involved and includes procedures to follow for product exchange.
Recall 200606614,000 units in Canada
Seats And Restraints
Certain Volvo 850, S40, V40, V50, V70, XC70 and XC90 equipped with integrated child booster cushions were incorrectly labelled during vehicle assembly. The label indicates that the booster cushion can be used for children weighing between 15 and 36 kg (33 and 80 lb). CMVSS 213 states that the minimum weight for use must be 18 kg (40 lb). Should an underweight child be placed in the booster cushion and the vehicle is involved in a crash, the child may have a greater risk of injury. Correction: Volvo Canada will send a letter to owners explaining this problem and will supply updated weight limit decal to be applied to each side window.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 49,800 milesSAN Anselmo, CAFire
ENGINE AND ENGINE COOLING:COOLING SYSTEM
DT: THE CALLER SAID WHILE DRIVING AT 55 MPH COOLANT LIGHT ON DASHBOARD CAME ON AND THE VEHICLE BROKE DOWN AND CAUGHT ON FIRE. SHE SAID THE LIGHT CAME ON BEFORE SHE LEFT FOR A TRIP, AND THE DEALER SAID THEY FIXED IT. THE CALLER SAID WHILE ON THE TRIP THE LIGHT CAME ON AGAIN AND SHE CALLED DEALER, AND WAS TOLD AS LONG AS THE TEMPERATURE WAS NOT RISING THE VEHICLE WOULD BE OKAY. THE DEALER SAID THE PROBLEM WAS THE COOLANT SENSOR. THE CALLER STATED THE TEMPERATURE DID NOT CLIMB BEFORE THE VEHICLE LOST POWER, STOPPED RUNNING ,AND CAUGHT ON FIRE. THERE WAS A REPORT FILED BY THE FIRE DEPARTMENT. VEHICLE WAS TOTALED. VEHICLE WAS BADLY BURNED TO DETERMINE THE CAUSE OF THE FIRE.
NHTSA complaint #10137634 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 179,000 milesHauser, ID
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 VOLVO XC70. THE CONTACT STATED THAT AN UNKNOWN WARNING INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE FAILURE COULD BE RELATED TO NHTSA CAMPAIGN NUMBER: 06V441000 (VEHICLE SPEED CONTROL). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER ALSO ADVISED THE CONTACT TO HAVE THE VEHICLE INSPECTED AT A VOLVO DEALER. THE FAILURE MILEAGE WAS 179,000.
NHTSA complaint #11121047 — an unverified report by a vehicle owner.
at 21,000 milesPoplar Grove, IL
FUEL/PROPULSION SYSTEM
FUEL LEAK AT THE TOP OF THE FUEL PUMP. FUEL ODER IN CAN. FUEL LEAKING UNDER THE CAR
NHTSA complaint #11118612 — an unverified report by a vehicle owner.
at 138,000 milesRidgefield, CT
FUEL/PROPULSION SYSTEM
VOLVO XC V70 2002 OCEAN RACE EDITION HAS DEVELOPED A STRONG GASOLINE SMELL AFTER DRIVING. THERE IS NO 1) LEAKAGE UNDER VEHICLE, 2) CHECK ENGINE LIGHT, OR 3) APPARENT REDUCTION IN MILEAGE OR PERFORMANCE. I ALSO REPLACED THE GAS CAP, BUT NOTHING CHANGED. WE KEEP OUR VOLVO IN THE GARAGE UNDER OUR HOUSE AND THE GASOLINE SMELL HAS BECOME SO BAD THAT WE ARE NERVOUS ABOUT LEAVING IT THERE AT NIGHT SINCE THE UPSTAIRS BEGINS TO SMELL LIKE GASOLINE. WE DO NOT KNOW IF WE ARE CREATING A REAL SAFETY HAZARD BECAUSE OF THIS CAR? IN RESEARCHING 2002 VOLVO V70 XC WAGONS I FOUND THERE WAS A SIGNIFICANT VOLVO FUEL PUMP RECALL IN 2009 FOR THIS MODEL AND YEAR...BUT APPARENTLY ONLY IF THE VEHICLE WAS DRIVEN IN WARMER CLIMATES?? WE WERE NEVER INCLUDED IN THE RECALL AND DO NOT KNOW WHY SINCE WE DROVE THIS CAR BACK AND FORTH TO FL FOR YEARS AFTER THIS. NOT SURE WHY WE DID NOT QUALIFY? NONE OF OUR OTHER VOLVOS HAVE EVER HAD THIS PROBLEM. ANY WAY, WE ARE NOW BEING ADVISED THE FUEL PUMP MUST BE REPLACED AND DO NOT KNOW HOW BIG A SAFETY CONCERN THIS ISSUE IS UNDERNEATH OUR HOUSE. ANY ADDITIONAL INFORMATION AND/OR RESPONSE TO OUR CONCERN ARE APPRECIATED.
NHTSA complaint #11072312 — an unverified report by a vehicle owner.
at 30,000 milesIrvine, CA
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 VOLVO XC70. WHILE DRIVING 15 MPH, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT ACCELERATE PAST 20 MPH. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
NHTSA complaint #10854800 — an unverified report by a vehicle owner.
at 30,000 milesIrvine, CA
ENGINE
TL* THE CONTACT OWNS A 2002 VOLVO XC70. WHILE DRIVING 15 MPH, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT ACCELERATE PAST 20 MPH. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
NHTSA complaint #10854800 — an unverified report by a vehicle owner.
at 140,000 milesMorrisville, NC
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 VOLVO XC70. WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A STRONG FUEL ODOR COMING FROM THE VEHICLE. IN ADDITION, THERE WAS FUEL LEAKING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
NHTSA complaint #10765049 — an unverified report by a vehicle owner.
at 128,000 milesMooresville, NC
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 VOLVO XC70. THE CONTACT STATED THAT FUEL FUMES WERE PRESENT INSIDE THE VEHICLE AT ALL TIMES. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000.
NHTSA complaint #10681156 — an unverified report by a vehicle owner.
at 148,000 milesAlexnadria, VA
FUEL/PROPULSION SYSTEM
FUEL PUMP CRACKED, SLOW LEAK ON TO GAS TANK CAUSING EXTREME FUMES, MYSELF, 5 MONTH OLD GRANDDAUGHTER AND HER MOTHER WERE SICK FROM THESTRONG FUMES. I AFTER THAT TRIP I FOUND OUT ABOUT THE RECALL THIS COULD HAVE CAUSED A FIRE AND WE ALL WOULD HAVE GONE UP IN FLAMES. THIS PUMP IS UNDER THE REAR SEAT WHERE THE TWO PASSENGERS WHERE SITTING. ON MARCH 22, 2014, THE THREE OF US WENT TO ARRUNDEL MILLS MALL CLOSE TO BALTIMORE ON THE WAY HOME TO ALEXANDRIA VA., WE SMELT STRONG GAS FUMES. EVEN WITH ALL THE WINDOWS AND SUNROOF OPEN THE FUMES DID NOT DISSIPATE. I CALLED DON BEYER VOLVO AND FAIRFAX VOLVO AND BOTH STATED THE WARRANTY HAD EXPIRED SO THIS REPLACEMENT IS NOT COVERED. I WAS NOT AWARE THAT RECALL NOTICES EXPIRED! I WAS TOLD IF I HAD BROUGHT THE CAR IN WHEN THERE WAS NO PROBLEM THEY WOULD NOT HAVE REPLACED THE PUMP EVEN FOR SAFETY REASONS. SO WHAT GOOD IS A RECALL THERE SHOULD BE A STATEMENT ON RECALLS " YOU MUST KEEP UP YOUR WARRANTY UPDATED ON ALL VEHICLE PARTS". BECAUSE THE WARRANTY EXPIRED IN 2012, 10 YEARS FROM 2002, I BOUGHT THE CAR IN 2004, THE RECALL CAME OUT IN 2009, I WAS STILLUNDER WARRANTY AT THAT TIME. IF I BROUGHT THE CAR IN TO GET REPAIRED, BOTH VOLVO DEALERS SERVICE DEPARTMENTS STATED THEY WOULD NOT HAVE REPLACED THE PART BECAUSE THERE WAS NOTHING WRONG WITH IT AT THAT TIME. THIS IS THE ONLY VEHICLE I OWN MY DAUGHTER CANNOT DRIVE AND MY GRANDDAUGHTER IS ONLY 5 MOS. OLD, WILL VOLVO, DON BEYER, OR FAIRFAX VOLVO PAY FOR THREE FUNERAL EXPENSES, IS THAT WHAT IT WILL TAKE.
NHTSA complaint #10574785 — an unverified report by a vehicle owner.
at 85,000 milesRedmond, WA
POWER TRAIN
I OWN A 2002 VOLVO XC70 CROSS COUNTRY. WHILE DRIVING, AND ESPECIALLY DURING DOWN SHIFTS, THE VEHICLE WOULD LOSE ITS CONNECTION TO THE DRIVE SHAFT, CAUSING THE ENGINE TO REV UP AND THE VEHICLE TO JERK AS IT GRABBED BACK INTO GEAR. THE JERKING HAS CONSEQUENTLY CAUSED ME TO BREAK MY MOTOR MOUNTS. A LOCAL MECHANIC DIAGNOSED THAT THE VEHICLE NEEDED A NEW TRANSMISSION. THE DEALER AGREED THAT THIS WAS THE ONLY SOLUTION. ALL SOFTWARE UPDATES HAVE BEEN DONE. THE MANUFACTURER HAS NOT BEEN CONTACTED, AS THEY ARE A CHINESE COMPANY. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS AROUND 85,000. THE CURRENT MILEAGE IS 125,000. THE VIN WAS NOT AVAILABLE. CATASTROPHIC FAILURE. NOT FAIR TO THE OWNER. MANUFACTURER SHOULD CORRECT THIS COMMON, EXPENSIVE PROBLEM.
NHTSA complaint #10442138 — an unverified report by a vehicle owner.
at 149,000 milesMariposa, CA
POWER TRAIN
MY WIFE DROVE OUR CAR A 2002 VOLVO XC70 STATION WAGON FROM OUR SECOND HOME APPROXIMATELY TEN MILES TO SAN LUIS OBISPO CALIF. FOR SHOPPING. SHE PARKED THE CAR IN THE PARKING LOT AND WENT INTO A STORE. SHE CAME BACK OUT, STARTED THE CAR AND BACKED OUT OF THE PARKING SPACE. WHEN SHE PUT THE TRANSMISSION LEVER IN DRIVE THE ENGINE WENT TO FULL RPM AND LURCHED FORWARD, SHE APPLIED THE BRAKES WHICH COULD NOT HOLD THE HIGH ENGINE SPEED PULLING THE CAR FORWARD. SHE QUICKLY SHUT THE ENGINE OFF WITH THE KEY AVOIDING A POTENTIAL ACCIDENT. THE CRUISE CONTROL WAS NOT ON AND THERE WERE NO OBJECTS I.E., FLOOR MATS OR OTHER ITEMS, NEAR THE ACCELERATOR PEDAL. THANK GOD MY WIFE OR NO ONE ELSE WAS INJURED OR KILLED. I AM A RETIRED FIRE CAPTAIN AND PRIVATE FIRE INVESTIGATOR WITH 30+ EXPERIENCE. THIS SCARED THE HELL OUT OF US AND WE DO NOT TRUST THE CAR. I PREVIOUSLY TOOK THE CAR TO THE DEALERSHIP AND REPORTED THE TRANSMISSION 'CLUNKING' THEY RECOMMENDED THAT I DRIVE IT TILL IT FAILED BECAUSE OF THE HIGH COSTS INVOLVED. NOW, I AM READING REPORTS OF COIL SPRING FAILURES AND BEARING PROBLEMS. I BOUGHT THIS CAR SPECIFICALLY FOR THE SAFETY FEATURES; NOW I AM VERY DISAPPOINTED AND EXTREMELY CONCERNED.
NHTSA complaint #10441237 — an unverified report by a vehicle owner.
at 149,000 milesMariposa, CA
VEHICLE SPEED CONTROL
MY WIFE DROVE OUR CAR A 2002 VOLVO XC70 STATION WAGON FROM OUR SECOND HOME APPROXIMATELY TEN MILES TO SAN LUIS OBISPO CALIF. FOR SHOPPING. SHE PARKED THE CAR IN THE PARKING LOT AND WENT INTO A STORE. SHE CAME BACK OUT, STARTED THE CAR AND BACKED OUT OF THE PARKING SPACE. WHEN SHE PUT THE TRANSMISSION LEVER IN DRIVE THE ENGINE WENT TO FULL RPM AND LURCHED FORWARD, SHE APPLIED THE BRAKES WHICH COULD NOT HOLD THE HIGH ENGINE SPEED PULLING THE CAR FORWARD. SHE QUICKLY SHUT THE ENGINE OFF WITH THE KEY AVOIDING A POTENTIAL ACCIDENT. THE CRUISE CONTROL WAS NOT ON AND THERE WERE NO OBJECTS I.E., FLOOR MATS OR OTHER ITEMS, NEAR THE ACCELERATOR PEDAL. THANK GOD MY WIFE OR NO ONE ELSE WAS INJURED OR KILLED. I AM A RETIRED FIRE CAPTAIN AND PRIVATE FIRE INVESTIGATOR WITH 30+ EXPERIENCE. THIS SCARED THE HELL OUT OF US AND WE DO NOT TRUST THE CAR. I PREVIOUSLY TOOK THE CAR TO THE DEALERSHIP AND REPORTED THE TRANSMISSION 'CLUNKING' THEY RECOMMENDED THAT I DRIVE IT TILL IT FAILED BECAUSE OF THE HIGH COSTS INVOLVED. NOW, I AM READING REPORTS OF COIL SPRING FAILURES AND BEARING PROBLEMS. I BOUGHT THIS CAR SPECIFICALLY FOR THE SAFETY FEATURES; NOW I AM VERY DISAPPOINTED AND EXTREMELY CONCERNED.
NHTSA complaint #10441237 — an unverified report by a vehicle owner.
at 188,000 milesFort Mills, SC
POWER TRAIN
TL* THE CONTACT OWNS A 2002 VOLVO XC70. THE CONTACT STATED WHILE DRIVING 40 MPH THE VEHICLE STALLED BETWEEN GEARS. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST AND WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT STATED THE REAR VIEW MIRROR WAS ALSO DEFECTIVE DUE TO ANTI GLARE SEPARATION WHICH MADE IT DIFFICULT TO SEE AND ALSO MADE THE VEHICLE UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 188,000.
NHTSA complaint #10426310 — an unverified report by a vehicle owner.
at 188,000 milesFort Mills, SC
VISIBILITY
TL* THE CONTACT OWNS A 2002 VOLVO XC70. THE CONTACT STATED WHILE DRIVING 40 MPH THE VEHICLE STALLED BETWEEN GEARS. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST AND WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT STATED THE REAR VIEW MIRROR WAS ALSO DEFECTIVE DUE TO ANTI GLARE SEPARATION WHICH MADE IT DIFFICULT TO SEE AND ALSO MADE THE VEHICLE UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 188,000.
NHTSA complaint #10426310 — an unverified report by a vehicle owner.
at 77,950 milesPittsburg, PA
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2002 VOLVO XC70 CROSS COUNTRY. WHILE DRIVING, THE CONTACT STATED THAT THE VEHICLE WOULD DOWN SHIFT, CAUSING THE VEHICLE TO JERK. A LOCAL MECHANIC DIAGNOSED THAT THE VEHICLE NEEDED A NEW TRANSMISSION. THE DEALER NOR MANUFACTURER WERE CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 77,950. THE CURRENT MILEAGE WAS 78,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10416244 — an unverified report by a vehicle owner.
at 95,000 milesLong Beach, CA
POWER TRAIN:AUTOMATIC TRANSMISSION
FAILURE OF THE TRANSMISSION ON THE ROAD.
NHTSA complaint #10381204 — an unverified report by a vehicle owner.
at 64,000 milesFT Benning, GA
FUEL SYSTEM, GASOLINE
2002 XC 70 HAS A BAD SMELL OF GAS AFTER DRIVING. THE CAR IS GETTING HARDER TO CRANK. I HAVE CHECKED THE GAS CAP AND IT SEEMS GOOD.
NHTSA complaint #10365532 — an unverified report by a vehicle owner.
at 70,000 milesSalt Lake City, UT
POWER TRAIN:AUTOMATIC TRANSMISSION
70K MILES ON 2002 VOLVO XC70 WHEN UNEXPECTED SURGING STARTED. OCCURS WHEN DRIVING UP HILL OR UP A GRADE. THIS SERIOUS AND CONCERNING PROBLEM CONTINUES TO OCCUR, WITH OR WITHOUT SETTING CRUISE CONTROL. THIS VEHICLE HAS EXCELLENT MAINTENANCE HISTORY RECORD.
NHTSA complaint #10360542 — an unverified report by a vehicle owner.
at 93,000 milesTulsa, OK
ENGINE AND ENGINE COOLING
I NOTICED ONE DAY THAT THERE WAS SUDDENLY A "PAUSE" WHEN THE LOWER AUTOMATIC GEARS WERE SHIFTING, PERHAPS FROM FIRST TO SECOND GEAR DURING ACCELERATION. IF MY FOOT WAS ON THE ACCELERATOR, THE CAR "LURCHED" FORWARD WITH A STARTLING, LOUD THUD WHEN THE GEAR SEEMED TO ENGAGE. IF I RECOGNIZED THIS WAS HAPPENING AND LIFTED MY FOOT OFF THE ACCELERATOR, THE CAR HOVERED IN BETWEEN GEARS FOR A SECOND OR TWO THEN CHANGED GEARS. SCARY!
NHTSA complaint #10352637 — an unverified report by a vehicle owner.
at 143,000 milesLincolnton, NC
POWER TRAIN:AUTOMATIC TRANSMISSION
2002 VOLVO CROSS COUNTRY TRANSMISSION PROBLEM. THE VEHICLE HAS 143,000 AND TRANSMISSION IS GOING BAD. ACCORDING TO THE MECHANIC THIS IS A COMMON PROBLEM. THE TRANSMISSION SLIPS AND JERKS WHEN GEARING DOWN. I WAS GOING THROUGH AN INTERSECTION AND THE TRANSMISSION SLIPPED AND ALMOST CAUSED ME TO GET HIT. THE MECHANIC SAID THAT I WILL HAVE TO REPLACE THE VALVE BODY IN THE AMOUNT OF $2300.
NHTSA complaint #10349595 — an unverified report by a vehicle owner.
at 101,000 milesEssex Jct., VT
POWER TRAIN:AUTOMATIC TRANSMISSION
HELLO, I OWN A 2002 VOLVO XC70 WAGON AND AM IN THE PROCESS OF HAVING MY TRANSMISSION REPLACED. MY COOLANT CONSTANTLY NEEDS TO BE FILLED AND I HAVE NO FLOOR HEAT IN MY CAR IN THE WINTER AND MY A/C DOESN'T WORK CORRECTLY IN MY CAR.
NHTSA complaint #10347869 — an unverified report by a vehicle owner.
at 101,000 milesEssex Jct., VT
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
HELLO, I OWN A 2002 VOLVO XC70 WAGON AND AM IN THE PROCESS OF HAVING MY TRANSMISSION REPLACED. MY COOLANT CONSTANTLY NEEDS TO BE FILLED AND I HAVE NO FLOOR HEAT IN MY CAR IN THE WINTER AND MY A/C DOESN'T WORK CORRECTLY IN MY CAR.
NHTSA complaint #10347869 — an unverified report by a vehicle owner.
at 144,420 milesState College, PA
POWER TRAIN:AUTOMATIC TRANSMISSION
RECENTLY BOUGHT A 2002 VOLVO V70 XC70 AND AM HAVING SERIOUS ISSUES WITH GEARS IN THE AUTOMATIC TRANSMISSION NOT SHIFTING SMOOTHLY AND MAINTAINING CONSTANT GEARS AT CONSTANT SPEEDS. HAVE BEEN INFORMED THAT THE CAR MAY NEED A TRANSMISSION REPLACEMENT. I HAVE SEEN NUMEROUS COMPLAINTS ABOUT THIS ON THE WEB FROM OTHER 2002 OWNERS. WHY HAS A RECALL NOT BEEN ISSUED FOR THIS? WHY SHOULD WE HAVE TO FLIP THE BILL FOR CRUMMY MANUFACTURING?
NHTSA complaint #10346700 — an unverified report by a vehicle owner.
at 53,770 milesTrumbull, CT
SUSPENSION:FRONT
MY WIFE NARROWLY MISSED HAVING AN ACCIDENT ON MARCH 31, 2010 AND DOING MORE DAMAGE TO OUR 2002 XC70 VOLVO WITH 53,770 MILES (BOUGHT NEW). SHE WAS STOPPING WHEN SHE HEARD STRANGE NOISES FROM THE FRONT LEFT SIDE. THE DRIVER FRONT SHOCK ABSORBER SPRING BROKE JUST AS SHE STOPPED. SHE COULD HAVE HAD A BAD ACCIDENT HAD SHE BEEN DRIVING AT EXPRESSWAY OR NORMAL SPEED. DEALERSHIP REPLACED THE SHOCK ABSORBER SPRING AFTER THE CAR WAS FLATBED TRANSPORTED TO THEM BUT THEY, VOLVO USA, AND VOLVO SWEDEN SAID "YOU PAY ALL COSTS - THE CAR IS OUT OF WARRANTY AND THE PART IS NOT COVERED." THE CAR HAS NOT BEEN SALT WATER SUBMERGED, OR HIT POTHOLES THAT DAMAGED THE TIRE OR RIM. IT IS DRIVEN ONLY ON PAVED , NON WASHBOARD ROADS A CAR SUDDENLY PULLING TO ONE SIDE CAN AND HAS CAUSED MILD INJURY TO DEATH ACCIDENTS. IF THE WIFE DIDN'T THROW THE SPRING OUT - IT IS STILL AVAILABLE.
NHTSA complaint #10342153 — an unverified report by a vehicle owner.
at 73,512 milesHazlet, NJ
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*THE CONTACT OWNS A 2002 VOLVO XC70. WHILE THE VEHICLE WAS SITTING IN IDLE, THE ELECTRONIC REMOTE FOR THE WINDOWS MALFUNCTIONED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE MOTOR WAS REPLACED. THE REMOTE FAILED AGAIN ON THE NEXT DAY AND THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE CONTACT ADVISED THE DEALER THAT THE MECHANISM WOULD NOT CATCH. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO PAY FOR THE PART. THE CURRENT MILEAGE WAS 74000. THE FAILURE MILES WERE 73512.
NHTSA complaint #10326650 — an unverified report by a vehicle owner.
at 110,000 milesChicago, IL
VEHICLE SPEED CONTROL
I HAVE A 2002 VOLVO XC70, 110K MILES WITH AN ETM DEFECT THAT THE DEALERSHIP WILL NOT REPLACE. ACCORDING TO YOUR WEBSITE IT IS COVERED UNDER THE NEW 10 YEAR/ 200K MILES WARRANTY. THE CHECK ENGINE LIGHT IT ON THAT DISPLACES THE ETM CODE. I TOOK IT HOWARD ORLOFF IN CHICAGO THIS MORNING AND THEY WILL NOT REPLACE THE PART UNDER WARRANTY. THE CAR ACCELERATES AND DECELERATES WHILE DRIVING - IT IS NOT SAFE.
NHTSA complaint #10323954 — an unverified report by a vehicle owner.