2008 Volvo XC70 problems

VISIBILITY:SUN/MOON ROOF ASSEMBLY

The contact owns a 2008 Volvo XC70. The contact stated while driving at an undisclosed speed, the sunroof fractured without impact. The vehicle was not taken to be diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,400.

NHTSA complaint #11584708 — an unverified report by a vehicle owner.

STRUCTURE:BODY

I have noticed water leaking into the inside of my windshield and also noticed that the front and rear carpets are damp and the car is developing a musty smell. Upon closer inspection it appears that the top of the windshield is unbonded from the frame and moves outward when pressure is applied against it. This is a serious safety concern as the windshield is a structural component of the vehicle and the integrity of the vehicle with an unbonded windshield compromises the vehicle safety. Beyond that structural concern, the inside windshield fogs us consistently causing impaired visibility while driving, especially in the rain.

NHTSA complaint #11513913 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

I have noticed water leaking into the inside of my windshield and also noticed that the front and rear carpets are damp and the car is developing a musty smell. Upon closer inspection it appears that the top of the windshield is unbonded from the frame and moves outward when pressure is applied against it. This is a serious safety concern as the windshield is a structural component of the vehicle and the integrity of the vehicle with an unbonded windshield compromises the vehicle safety. Beyond that structural concern, the inside windshield fogs us consistently causing impaired visibility while driving, especially in the rain.

NHTSA complaint #11513913 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2008 Volvo XC70. The contact stated that while her husband was leaving a restaurant drive-thru, the vehicle lost motive power without warning while entering the main street. The driver was waiting for a tow truck to tow the vehicle from the scene. The dealer was made aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 09V218000 (Engine and Engine Cooling). The failure mileage was approximately 120,000. The VIN was unavailable.

NHTSA complaint #11432013 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

The contact owns a 2008 Volvo XC70. The contact stated that while her husband was leaving a restaurant drive-thru, the vehicle lost motive power without warning while entering the main street. The driver was waiting for a tow truck to tow the vehicle from the scene. The dealer was made aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 09V218000 (Engine and Engine Cooling). The failure mileage was approximately 120,000. The VIN was unavailable.

NHTSA complaint #11432013 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

1. Low beam headlights failed - both at the same time, resulting in high beam only driving at night. Units available for inspection. 2. Yes. No low beam headlights. Upon inspection of wiring, during replacement of low beams, headlight wiring insulation found to be flaking off, exposing bare wiring. 3. Unknown. Found no information in Google search. Plenty of information on others having same issue, in Volvo forums online. Last search regarding this problem brought me to NHTSA website, to look on a recall about this issue, then to this form submission. 4. No. This is the first time I've been exposed to the problem. This is the first case personally, where a vehicle has suffered a loss of both low beam headlights simultaneously. The wiring issue was found when I pulled out the old bulbs for replacement. 5. No. My wife informed me that the low beams stopped working on her car. There was an indicator on the instrument panel indicating "low beam failure." Strangely, I found both low beams to be burned out.

NHTSA complaint #11427301 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

AFTER GETTING A CAR WASH (ON A TRACK, IN NEUTRAL) THE WINDSHIELD ON THE DRIVERS SIDE LEAKS, AND IT ALSO DOES THE SAME THING IN MY 2010 XC60.

NHTSA complaint #11318632 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

THE PROBLEMS INCLUDE DOOR LATCHES QUIT WORKING AND UNABLE TO SECURE DOORS WHEN VEHICLE WAS STATIONARY, DOORS COULD LATCH BUT UPON STARTING THE VEHICLE THE LOCKS WOULD NOT ENGAGE AND UNABLE TO DRIVE OR LEAVE THE VEHICLE IF THE DOORS ARE UNABLE TO ENGAGE. THE PASSENGER AND DRIVER SIDE MIRRORS FALLING/FLYING OFF THE MOUNT WHILE IN MOTION AND THEN SHATTERING ON THE ROAD WAY. WHEN VEHICLE IS STATIONARY THE REAR DOOR NOT CATCHING WHEN FULLY OPEN AND AUTOMATICALLY CLOSES IN RAPID MOTION. THE AM RADIO TRANSMISSION/RECEPTION MOTOR STOPPING,

NHTSA complaint #11309652 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

THE PROBLEMS INCLUDE DOOR LATCHES QUIT WORKING AND UNABLE TO SECURE DOORS WHEN VEHICLE WAS STATIONARY, DOORS COULD LATCH BUT UPON STARTING THE VEHICLE THE LOCKS WOULD NOT ENGAGE AND UNABLE TO DRIVE OR LEAVE THE VEHICLE IF THE DOORS ARE UNABLE TO ENGAGE. THE PASSENGER AND DRIVER SIDE MIRRORS FALLING/FLYING OFF THE MOUNT WHILE IN MOTION AND THEN SHATTERING ON THE ROAD WAY. WHEN VEHICLE IS STATIONARY THE REAR DOOR NOT CATCHING WHEN FULLY OPEN AND AUTOMATICALLY CLOSES IN RAPID MOTION. THE AM RADIO TRANSMISSION/RECEPTION MOTOR STOPPING,

NHTSA complaint #11309652 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

THE PROBLEMS INCLUDE DOOR LATCHES QUIT WORKING AND UNABLE TO SECURE DOORS WHEN VEHICLE WAS STATIONARY, DOORS COULD LATCH BUT UPON STARTING THE VEHICLE THE LOCKS WOULD NOT ENGAGE AND UNABLE TO DRIVE OR LEAVE THE VEHICLE IF THE DOORS ARE UNABLE TO ENGAGE. THE PASSENGER AND DRIVER SIDE MIRRORS FALLING/FLYING OFF THE MOUNT WHILE IN MOTION AND THEN SHATTERING ON THE ROAD WAY. WHEN VEHICLE IS STATIONARY THE REAR DOOR NOT CATCHING WHEN FULLY OPEN AND AUTOMATICALLY CLOSES IN RAPID MOTION. THE AM RADIO TRANSMISSION/RECEPTION MOTOR STOPPING,

NHTSA complaint #11309652 — an unverified report by a vehicle owner.

ENGINE

HAVE HAD MULTIPLE OVERHEATING INCIDENTS WHILE DRIVING, WHICH COINCIDED WITH THE AIR CONDITIONER STOPPING WORKING. I THINK LEARNED OF VOLVO RECALL #09V218000 WHICH DESCRIBES EXACTLY THE FAILURE I'VE BEEN EXPERIENCING. I CONTACTED VOLVO CUSTOMER SERVICE, BUT THEY CLAIM THAT MY VIN DOES NOT FALL UNDER THE VEHICLES RECALLED. THE REFERENCED ABOVE WAS FOR 17,614 2008-2009 XC70, S80, AND V70 VEHICLES. EVIDENTLY WAS RELATED TO A SOFTWARE PROGRAMMING ERROR IN THE FAN CONTROL MODULE, AND THE DEFECT CORRECTIVE ACTION WAS SUPPOSED TO BE REPLACING THE FCM. VOLVO TOLD ME THAT THEY WILL NOT ASSIST WITH THIS EFFORT, EVEN THOUGH IT'S A MAJOR SAFETY ISSUE EFFECTED BY THE RECALL, BUT APPARENTLY NOT MY SPECIFIC VIN. ANY ASSISTANCE IN GETTING ADDITIONAL VINS ADDED TO THIS RECALL WOULD BE GREATLY APPRECIATED.

NHTSA complaint #11298223 — an unverified report by a vehicle owner.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

TL* THE CONTACT OWNS A 2008 VOLVO CROSS COUNTRY WAGON. WHILE DRIVING 70 MPH, THE SUN ROOF EXPLODED. THE GLASS PARTICLES PROJECTED UPWARD BECAUSE THE HEADLINER WAS CLOSED AND STRUCK THE WINDSHIELD OF THE VEHICLE TRAVELING BEHIND THE CONTACT. THERE WERE NO INJURIES. THE CONTACT PULLED THE VEHICLE OVER AND NOTICED A FOOTBALL-SIZED HOLE IN THE MIDDLE OF THE SUN ROOF AND TOOK PICTURES. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED HIS INSURANCE COMPANY AND WAS INFORMED THAT THEY WOULD COVER THE DAMAGES. THE FAILURE MILEAGE WAS 162,000. THE VIN WAS UNKNOWN. *TT

NHTSA complaint #11197161 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

PRIOR TO A 165 MILE ROAD TRIP THE FUEL GAUGE READ 1/4 TANK - 120 MILES TO EMPTY. I FILLED THE TANK TO FULL BEFORE HEADING OUT. AFTER REFUELING, I CLOSED THE GAS CAP BUT FORGOT TO SHUT THE FUEL DOOR. THE FUEL DOOR OPEN ERROR LIGHT CAME ON AND THE FUEL GAUGE STILL READ 1/4 TANK - 120 MILES TO EMPTY. I PULLED TO THE SIDE OF ROAD AND WITH THE VEHICLE RUNNING SHUT THE FUEL DOOR. THE FUEL DOOR OPEN ERROR LIGHT WAS STILL LIT AND THE FUEL GAUGE DID NOT CHANGE. I DROVE TOWARDS HOME ON WINDING MOUNTAIN ROADS IN HIGH SPEED L.A. TRAFFIC. THE INDICATOR READ 50 MILES TO EMPTY AND THE LOW FUEL INDICATOR CAME ON EVEN THOUGH THERE WAS STILL 3/4 OF A TANK OF GAS. AT THE APPROXIMATELY 120 MILE MARK WHILE DRIVING 65 MPH IN 5 LANES OF FAST-MOVING L.A. TRAFFIC THE VEHICLE STOPPED. I WAS ABLE TO SAFELY PULL OVER THROUGH 3 LANES OF TRAFFIC AND STOP SAFELY ON THE FREEWAY SHOULDER. THE VEHICLE FUEL GAUGE INDICATED THE TANK WAS EMPTY AND THE FUEL DOOR OPEN INDICATOR REMAINED ON EVEN THOUGH I HAD CLOSED THE DOOR. THE VEHICLE WOULD NOT RESTART AND I HAD IT TOWED TO THE MECHANIC WHO ROUTINELY SERVICES IT. I AM WAITING TO HEAR THE RESULT OF THE DIAGNOSTIC TESTS. I COULD HAVE BEEN KILLED IF THE VEHICLE HAD STOPPED ON THE WINDING MOUNTAIN ROADS WITH NO SHOULDERS AND NO WAY FOR ME TO SAFELY EXIT THE FREEWAY. AT NO TIME DID ANY OTHER VEHICLE WARNINGS DISPLAY OTHER THAN FUEL DOOR OPEN. I PURCHASED A VOLVO FOR ITS IMPECCABLE SAFETY RECORD. THIS INCIDENT CERTAINLY DOES NOT LIVE UP TO THE STELLAR VOLVO REPUTATION. I HAD NO IDEA THAT DRIVING WITH THE FUEL DOOR OPEN ERROR DISPLAYED COULD RESULT IN THE VEHICLE STOPPING ON THE HIGHWAY EVEN THOUGH THE GAS TANK REALLY WAS 3/4 FULL AND NOT EMPTY AS THE FUEL GAUGE INDICATED. THIS SHOULD DEFINITELY BE RECALLED AND OTHER DRIVERS MADE AWARE OF THE SAFETY ISSUE ASSOCIATED WITH WHAT APPEARS TO BE A MINOR NUISANCE BUT IS A MAJOR SAFETY CONCERN ULTIMATELY.

NHTSA complaint #11194578 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

PRIOR TO A 165 MILE ROAD TRIP THE FUEL GAUGE READ 1/4 TANK - 120 MILES TO EMPTY. I FILLED THE TANK TO FULL BEFORE HEADING OUT. AFTER REFUELING, I CLOSED THE GAS CAP BUT FORGOT TO SHUT THE FUEL DOOR. THE FUEL DOOR OPEN ERROR LIGHT CAME ON AND THE FUEL GAUGE STILL READ 1/4 TANK - 120 MILES TO EMPTY. I PULLED TO THE SIDE OF ROAD AND WITH THE VEHICLE RUNNING SHUT THE FUEL DOOR. THE FUEL DOOR OPEN ERROR LIGHT WAS STILL LIT AND THE FUEL GAUGE DID NOT CHANGE. I DROVE TOWARDS HOME ON WINDING MOUNTAIN ROADS IN HIGH SPEED L.A. TRAFFIC. THE INDICATOR READ 50 MILES TO EMPTY AND THE LOW FUEL INDICATOR CAME ON EVEN THOUGH THERE WAS STILL 3/4 OF A TANK OF GAS. AT THE APPROXIMATELY 120 MILE MARK WHILE DRIVING 65 MPH IN 5 LANES OF FAST-MOVING L.A. TRAFFIC THE VEHICLE STOPPED. I WAS ABLE TO SAFELY PULL OVER THROUGH 3 LANES OF TRAFFIC AND STOP SAFELY ON THE FREEWAY SHOULDER. THE VEHICLE FUEL GAUGE INDICATED THE TANK WAS EMPTY AND THE FUEL DOOR OPEN INDICATOR REMAINED ON EVEN THOUGH I HAD CLOSED THE DOOR. THE VEHICLE WOULD NOT RESTART AND I HAD IT TOWED TO THE MECHANIC WHO ROUTINELY SERVICES IT. I AM WAITING TO HEAR THE RESULT OF THE DIAGNOSTIC TESTS. I COULD HAVE BEEN KILLED IF THE VEHICLE HAD STOPPED ON THE WINDING MOUNTAIN ROADS WITH NO SHOULDERS AND NO WAY FOR ME TO SAFELY EXIT THE FREEWAY. AT NO TIME DID ANY OTHER VEHICLE WARNINGS DISPLAY OTHER THAN FUEL DOOR OPEN. I PURCHASED A VOLVO FOR ITS IMPECCABLE SAFETY RECORD. THIS INCIDENT CERTAINLY DOES NOT LIVE UP TO THE STELLAR VOLVO REPUTATION. I HAD NO IDEA THAT DRIVING WITH THE FUEL DOOR OPEN ERROR DISPLAYED COULD RESULT IN THE VEHICLE STOPPING ON THE HIGHWAY EVEN THOUGH THE GAS TANK REALLY WAS 3/4 FULL AND NOT EMPTY AS THE FUEL GAUGE INDICATED. THIS SHOULD DEFINITELY BE RECALLED AND OTHER DRIVERS MADE AWARE OF THE SAFETY ISSUE ASSOCIATED WITH WHAT APPEARS TO BE A MINOR NUISANCE BUT IS A MAJOR SAFETY CONCERN ULTIMATELY.

NHTSA complaint #11194578 — an unverified report by a vehicle owner.

SERVICE BRAKES

TRAVELING 7-10 MPH, BUSY RESIDENTIAL STREET IN LOU, KY, CAR SWERVED IN FRONT OF ME, APPLIED BRAKES, NOTHING HAPPENED. CHANGED TO RIGHT LANE, ATTEMPTED BRAKES, 2ND TIME, LOUD GRINDING NOISE, FROM REAR OF VEHICLE, NO BRAKING ACTION. PULLED VEHICLE TO FAR-RIGHT SIDE OF ROAD, PUT RED HAZARD LIGHTS ON, PULLED OFF ROADWAY AT FIRST OPPORTUNITY, TO SAFELY DO SO.

NHTSA complaint #11194108 — an unverified report by a vehicle owner.

SERVICE BRAKES

AUTO DEALERSHIP THAT SOLD THE VEHICLE HAD INSTALLED BRAKE PARTS, THAT WERE NONCOMPLIANT WITH FMVSS, WHICH CAUSED, SUDDEN AND COMPLETE BRAKE FAILURE ON 12/1/2018, AND $2000.00 IN DAMAGES TO REPLACE ENTIRE REAR BRAKE SYSTEM. I WAS TRAVELING ON BUSY RESIDENTIAL STREET IN LOU, KY, 7-10MPH, NARROWLY AVERTED TWO ACCIDENTS GETTING VEHICLE UNDER CONTROL, AND SAFELY OFF THE ROADWAY. MECHANIC INSPECTION IS ATTACHED, RIGHT REAR CALIPER BRACKET NONCOMPLIANT WITH FMVSS, RE VIOLATION OF VIOLATION OF 49 U.S.C., CODE 30112, PROHIBITIONS AGAINST THE MANUFACTURE, SALE OR DISTRIBUTION OF MOTOR VEHICLE OR "...PARTS INSTALLED THAT TAKE THE VEHICLE OUT-OF-COMPLIANCE WITH FMVSS.

NHTSA complaint #11191975 — an unverified report by a vehicle owner.

ENGINE

TL* THE CONTACT OWNS A 2008 VOLVO XC70. THE CONTACT STATED THAT HOT AIR BLEW FROM THE AIR VENTS WHEN THE AIR CONDITIONING WAS ACTIVATED. ALSO, THE ENGINE OVERHEATED WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FAN CONTROL MODULE NEEDED TO BE REPLACED. PRESTIGE VOLVO (285 EAST NJ-10, EAST HANOVER, NJ 07936, (973) 884-2400) WAS CONTACTED AND STATED THAT THEY COULD NOT ASSIST WITH THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V218000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

NHTSA complaint #11123451 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

HAD A FLAT TIRE, TOOK TO COSTCO FOR A NEW TIRE, COSTCO COULD NOT FIND RIM SIZE OR LOAD VERIFICATION ON THE PILLAR WHICH HAD ONLY THE WEIGHT OF PASSENGERS. THEY COULD NOT FIND WHAT SIZE TIRE THE ORIGINAL VEHICLE CAME WITH, STATED THE COMPUTER DOES NOT LIST THE SPEED RATING, THE VEHICLE LABEL DOES NOT LIST THE RIM SIZE, TIRE SIZE, OR SPEED RATING CAN'T BE OBTAINED BASED ON THE LABEL ON PILLAR. THE SERVICE TECHNICIAN HAS NEVER ENCOUNTERED A LABEL THAT DOES NOT HAVE THE INFORMATION FOR CORRECT TIRE SIZE. UPON CALLING VOLVO AT 1800 458-1552, THE STATED THAT MY VEHICLE WAS NOT ON ANY RECALL FOR MY VIN NUMBER AND I ASKED THEM TO CHECK IT AGAIN FOR ANY RECALL AND AGAIN VOLVO INSISTED NO RECALLS. BASED ON THE MANUAL FOR THIS VEHICLE VOLVO STATED THE PSI WOULD BE 38 FOR FRONT AND REAR 5 PEOPLE. BUT COULD NOT TELL ME WHAT SIZE TIRE OR RIM CAME ON CAR BASED MY VIN NUMBER. VOLVO STATED VOLVO DOES NOT HAVE THAT TYPE OF INFORMATION FOR MY VIN NUMBER. WHEN ASKED HOW VOLVO ISSUED THE RECALLS, VOLVO STATED BASED ON THE VIN NUMBERS, WHEN I AGAIN ASKED WHAT RIM SIZE AND TIRE SIZE BASED ON MY VIN NUMBER IS MY VEHICLE TO HAVE ON IT, VOLVO DID NOT KNOW. I QUESTIONED VOLVO ABOUT THE TIRE PRESSURE LABEL AND ASKED WHY THE NEW RECALLED LABEL WOULD BE 36 PSI AND THE PRESSURE VOLVO IS STATING IS 38 PSI VOLVO HAD NO IDEA WHY IT WOULD NOT BE 38 PSI FOR TIRE PRESSURE. AS DRIVING ON THE WRONG SIZED/LOAD/SPEED TIRE CAN CAUSE INJURY AND DEATH. AS DRIVING ON THE WRONG SIZED/LOAD/SPEED TIRE CAN CAUSE ALL KINDS OF VEHICLE DAMAGE. PLEASE FURTHER CORRECT THE RECALL TO INCLUDE ALL MAKE AND MODEL YEARS. I HAVE CANNOT GET MY VEHICLE PROPERLY SERVICED EVEN BY TRAINED SERVICE TECHNICIAN WITHOUT THIS INFORMATION. VOLVO DOES TO KNOW WHICH TIRE GOES ON MY CAR BASED ON MY VIN NUMBER. MY VEHICLE DOES HAVE THE LABEL BUT IS MISSING INFORMATION.

NHTSA complaint #11104970 — an unverified report by a vehicle owner.

WHEELS

HAD A FLAT TIRE, TOOK TO COSTCO FOR A NEW TIRE, COSTCO COULD NOT FIND RIM SIZE OR LOAD VERIFICATION ON THE PILLAR WHICH HAD ONLY THE WEIGHT OF PASSENGERS. THEY COULD NOT FIND WHAT SIZE TIRE THE ORIGINAL VEHICLE CAME WITH, STATED THE COMPUTER DOES NOT LIST THE SPEED RATING, THE VEHICLE LABEL DOES NOT LIST THE RIM SIZE, TIRE SIZE, OR SPEED RATING CAN'T BE OBTAINED BASED ON THE LABEL ON PILLAR. THE SERVICE TECHNICIAN HAS NEVER ENCOUNTERED A LABEL THAT DOES NOT HAVE THE INFORMATION FOR CORRECT TIRE SIZE. UPON CALLING VOLVO AT 1800 458-1552, THE STATED THAT MY VEHICLE WAS NOT ON ANY RECALL FOR MY VIN NUMBER AND I ASKED THEM TO CHECK IT AGAIN FOR ANY RECALL AND AGAIN VOLVO INSISTED NO RECALLS. BASED ON THE MANUAL FOR THIS VEHICLE VOLVO STATED THE PSI WOULD BE 38 FOR FRONT AND REAR 5 PEOPLE. BUT COULD NOT TELL ME WHAT SIZE TIRE OR RIM CAME ON CAR BASED MY VIN NUMBER. VOLVO STATED VOLVO DOES NOT HAVE THAT TYPE OF INFORMATION FOR MY VIN NUMBER. WHEN ASKED HOW VOLVO ISSUED THE RECALLS, VOLVO STATED BASED ON THE VIN NUMBERS, WHEN I AGAIN ASKED WHAT RIM SIZE AND TIRE SIZE BASED ON MY VIN NUMBER IS MY VEHICLE TO HAVE ON IT, VOLVO DID NOT KNOW. I QUESTIONED VOLVO ABOUT THE TIRE PRESSURE LABEL AND ASKED WHY THE NEW RECALLED LABEL WOULD BE 36 PSI AND THE PRESSURE VOLVO IS STATING IS 38 PSI VOLVO HAD NO IDEA WHY IT WOULD NOT BE 38 PSI FOR TIRE PRESSURE. AS DRIVING ON THE WRONG SIZED/LOAD/SPEED TIRE CAN CAUSE INJURY AND DEATH. AS DRIVING ON THE WRONG SIZED/LOAD/SPEED TIRE CAN CAUSE ALL KINDS OF VEHICLE DAMAGE. PLEASE FURTHER CORRECT THE RECALL TO INCLUDE ALL MAKE AND MODEL YEARS. I HAVE CANNOT GET MY VEHICLE PROPERLY SERVICED EVEN BY TRAINED SERVICE TECHNICIAN WITHOUT THIS INFORMATION. VOLVO DOES TO KNOW WHICH TIRE GOES ON MY CAR BASED ON MY VIN NUMBER. MY VEHICLE DOES HAVE THE LABEL BUT IS MISSING INFORMATION.

NHTSA complaint #11104970 — an unverified report by a vehicle owner.

STEERING

HAD A FLAT TIRE, TOOK TO COSTCO FOR A NEW TIRE, COSTCO COULD NOT FIND RIM SIZE OR LOAD VERIFICATION ON THE PILLAR WHICH HAD ONLY THE WEIGHT OF PASSENGERS. THEY COULD NOT FIND WHAT SIZE TIRE THE ORIGINAL VEHICLE CAME WITH, STATED THE COMPUTER DOES NOT LIST THE SPEED RATING, THE VEHICLE LABEL DOES NOT LIST THE RIM SIZE, TIRE SIZE, OR SPEED RATING CAN'T BE OBTAINED BASED ON THE LABEL ON PILLAR. THE SERVICE TECHNICIAN HAS NEVER ENCOUNTERED A LABEL THAT DOES NOT HAVE THE INFORMATION FOR CORRECT TIRE SIZE. UPON CALLING VOLVO AT 1800 458-1552, THE STATED THAT MY VEHICLE WAS NOT ON ANY RECALL FOR MY VIN NUMBER AND I ASKED THEM TO CHECK IT AGAIN FOR ANY RECALL AND AGAIN VOLVO INSISTED NO RECALLS. BASED ON THE MANUAL FOR THIS VEHICLE VOLVO STATED THE PSI WOULD BE 38 FOR FRONT AND REAR 5 PEOPLE. BUT COULD NOT TELL ME WHAT SIZE TIRE OR RIM CAME ON CAR BASED MY VIN NUMBER. VOLVO STATED VOLVO DOES NOT HAVE THAT TYPE OF INFORMATION FOR MY VIN NUMBER. WHEN ASKED HOW VOLVO ISSUED THE RECALLS, VOLVO STATED BASED ON THE VIN NUMBERS, WHEN I AGAIN ASKED WHAT RIM SIZE AND TIRE SIZE BASED ON MY VIN NUMBER IS MY VEHICLE TO HAVE ON IT, VOLVO DID NOT KNOW. I QUESTIONED VOLVO ABOUT THE TIRE PRESSURE LABEL AND ASKED WHY THE NEW RECALLED LABEL WOULD BE 36 PSI AND THE PRESSURE VOLVO IS STATING IS 38 PSI VOLVO HAD NO IDEA WHY IT WOULD NOT BE 38 PSI FOR TIRE PRESSURE. AS DRIVING ON THE WRONG SIZED/LOAD/SPEED TIRE CAN CAUSE INJURY AND DEATH. AS DRIVING ON THE WRONG SIZED/LOAD/SPEED TIRE CAN CAUSE ALL KINDS OF VEHICLE DAMAGE. PLEASE FURTHER CORRECT THE RECALL TO INCLUDE ALL MAKE AND MODEL YEARS. I HAVE CANNOT GET MY VEHICLE PROPERLY SERVICED EVEN BY TRAINED SERVICE TECHNICIAN WITHOUT THIS INFORMATION. VOLVO DOES TO KNOW WHICH TIRE GOES ON MY CAR BASED ON MY VIN NUMBER. MY VEHICLE DOES HAVE THE LABEL BUT IS MISSING INFORMATION.

NHTSA complaint #11104970 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2008 VOLVO XC70. WHILE DRIVING UNKNOWN SPEEDS, THE "SRS URGENT NEEDS SERVICE" INDICATOR ILLUMINATED. THE CONTACT CALLED A LOCAL DEALER (PORTLAND VOLVO CARS, LOCATED AT 9 US ROUTE 1, SCARBOROUGH, ME 04074) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 114,000.

NHTSA complaint #11073050 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

TAILGATE LOCK WONT WORK SEEMS LIKE THE PIECE THAT SHOULD ENGAGE WITH THE PIECE ON THE FLOOR IS NOT

NHTSA complaint #11006721 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

AM RADIO QUIT WORKING SEVERAL YEARS AGO. I COMPLAINED TO VOLVO OF AMERICA AND I'VE LODGED A COMPLAINT PREVIOUSLY WITH NHTSA REGARDING THE SAFETY FACTOR WITH THE RADIO NOT LOCKING ONTO ANY AM STATION. IT IS MY CONCERN THAT IN THE EVENT OF A NATIONAL EMERGENCY I WOULD NOT BE ABLE TO RECEIVE THE ALERT. I AM, ALSO, NOT ABLE TO TUNE TO LOCAL AREA STATION FOR EMERGENCY TRAFFIC REPORTS. MY VEHICLE, WITH THIS PROBLEM, IS NOT OF AN ISOLATED CONDITION. I HAVE CHECKED WITH A VOLVO DEALERSHIP AND THE PERSON HEARING OF MY PROBLEM STATED THAT IT IS A COMMON, AND EXPENSIVE, SITUATION THAT HAS PLAGUED VOLVO CARS. NUMEROUS STATEMENTS FROM FELLOW VOLVO OWNERS HAVE MADE THE SAME COMPLAINT ON COMPUTER WEBSITES. THANK YOU FOR YOUR TIME AND ASSISTANCE. THE DATE BELOW IS ONLY AN ESTIMATION OR A GUESS.

NHTSA complaint #10936118 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

AM RADIO QUIT WORKING SEVERAL YEARS AGO. I COMPLAINED TO VOLVO OF AMERICA AND I'VE LODGED A COMPLAINT PREVIOUSLY WITH NHTSA REGARDING THE SAFETY FACTOR WITH THE RADIO NOT LOCKING ONTO ANY AM STATION. IT IS MY CONCERN THAT IN THE EVENT OF A NATIONAL EMERGENCY I WOULD NOT BE ABLE TO RECEIVE THE ALERT. I AM, ALSO, NOT ABLE TO TUNE TO LOCAL AREA STATION FOR EMERGENCY TRAFFIC REPORTS. MY VEHICLE, WITH THIS PROBLEM, IS NOT OF AN ISOLATED CONDITION. I HAVE CHECKED WITH A VOLVO DEALERSHIP AND THE PERSON HEARING OF MY PROBLEM STATED THAT IT IS A COMMON, AND EXPENSIVE, SITUATION THAT HAS PLAGUED VOLVO CARS. NUMEROUS STATEMENTS FROM FELLOW VOLVO OWNERS HAVE MADE THE SAME COMPLAINT ON COMPUTER WEBSITES. THANK YOU FOR YOUR TIME AND ASSISTANCE. THE DATE BELOW IS ONLY AN ESTIMATION OR A GUESS.

NHTSA complaint #10936118 — an unverified report by a vehicle owner.