2004 Volvo XC70 problems

FUEL/PROPULSION SYSTEM

I own a 2004 Volvo XC70 that is experiencing the same fuel pump defect described in Recall R220 / NHTSA Campaign 09V483000 (fuel pump leak). My vehicle exhibits fuel system problems consistent with the recall description. However, my VIN is not included in the current recall population. When I contacted Volvo, I was told my case (ID #250827-000998) was escalated to corporate, but I was later informed that no goodwill assistance would be provided because my VIN is not covered. I specifically requested written confirmation of this determination. This defect poses a safety risk that aligns with the existing recall, and I believe additional vehicles outside the current VIN range may be affected. I am requesting that NHTSA review whether the recall should be expanded to include vehicles like mine.

NHTSA complaint #11687907 — an unverified report by a vehicle owner.

SEATS

My car kept getting a light for its coolant levels despite me filling it with proper coolant-I noticed a leak of coolant on the ground & upon getting it inspected from an independent service center, they told me the issue was my radiator so we got the part to fix it and a week later fixed the radiator and I didn’t get the light for coolant again. Although the independent service center told me that i actually had a fuel leakage due to my pump and described the issues I’ve been having with my car for a few months as signs to what problems this is causing, this meaning a funky fuel smell, my car struggling to fully turn on-needing multiple tries to actually fully turn on etc. this puts my safety at risk because fuel leakage is extremely dangerous for multiple reasons. Not inspected by manufacturer police or insurance reps. Other than the coolant light issue and the noticed continued leak after the coolant leakage was fixed. After looking into this issue online I found a recall notice from VOLVO and called them and they claimed my car wasn’t on this recall notice but my year and model is indeed listed and since im having the same problem as the recall listed its concerning me.

NHTSA complaint #11665613 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

My car kept getting a light for its coolant levels despite me filling it with proper coolant-I noticed a leak of coolant on the ground & upon getting it inspected from an independent service center, they told me the issue was my radiator so we got the part to fix it and a week later fixed the radiator and I didn’t get the light for coolant again. Although the independent service center told me that i actually had a fuel leakage due to my pump and described the issues I’ve been having with my car for a few months as signs to what problems this is causing, this meaning a funky fuel smell, my car struggling to fully turn on-needing multiple tries to actually fully turn on etc. this puts my safety at risk because fuel leakage is extremely dangerous for multiple reasons. Not inspected by manufacturer police or insurance reps. Other than the coolant light issue and the noticed continued leak after the coolant leakage was fixed. After looking into this issue online I found a recall notice from VOLVO and called them and they claimed my car wasn’t on this recall notice but my year and model is indeed listed and since im having the same problem as the recall listed its concerning me.

NHTSA complaint #11665613 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

My car kept getting a light for its coolant levels despite me filling it with proper coolant-I noticed a leak of coolant on the ground & upon getting it inspected from an independent service center, they told me the issue was my radiator so we got the part to fix it and a week later fixed the radiator and I didn’t get the light for coolant again. Although the independent service center told me that i actually had a fuel leakage due to my pump and described the issues I’ve been having with my car for a few months as signs to what problems this is causing, this meaning a funky fuel smell, my car struggling to fully turn on-needing multiple tries to actually fully turn on etc. this puts my safety at risk because fuel leakage is extremely dangerous for multiple reasons. Not inspected by manufacturer police or insurance reps. Other than the coolant light issue and the noticed continued leak after the coolant leakage was fixed. After looking into this issue online I found a recall notice from VOLVO and called them and they claimed my car wasn’t on this recall notice but my year and model is indeed listed and since im having the same problem as the recall listed its concerning me.

NHTSA complaint #11665613 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Faulty fuel pump causing leakage

NHTSA complaint #11615980 — an unverified report by a vehicle owner.

AIR BAGS

I received a recall notice for the defective driver airbag. The nearest dealership is 10 hours away. I called Customer care and they said I would be responsible to transport my Volvo to the dealership in Billings Montana. The vehicle is a 2004 Volvo with 188k miles. Expense and travel is prohibitive to me. I am on a fixed income and I would worry about making a 20hr round trip in an older car. My desire is to gift this car to my granddaughter when she gets her driver's lic. I could not forgive myself if the driver's airbag deployed and the result could be serious injury or death. I contacted the Volvo Customer Care service and they said they could transport the car one way. can you help?

NHTSA complaint #11541429 — an unverified report by a vehicle owner.

AIR BAGS

I've been waiting for a recall repair (Recall R10136: Driver Airbag) for 5 months and a local Volvo dealer said that they haven't received necessary parts for months. This is a matter of safety and Volvo should prioritize safety. First appointment with the local dealer was Jan 14 that was canceled by the dealer due to part shortage. Second appointment was on June 15 and it was canceled again by the dealer for the same reason.

NHTSA complaint #11470043 — an unverified report by a vehicle owner.

AIR BAGS

I REQUESTED VOLVO CARS OF SEATTLE AND CUSTOMER CARE/VOLO TO HAVE REPAIRS DONE AS PER THE RECALL NOTICE OF 1214/2021 AND WAS TOLD THE PARTS REQUIRED ARE ON BACK ORDER AND I WILL BE NOTIFIED WHEN THEY COME IN. TO DATE I HAVE NOT RECEIVED ANY NOTICE FROM THE DEALER THAT THE PARTS ARE AVAILABLE. WHEN WILL PARTS BE AVAILABLE AND CAN THIS VEHICLE BE DRIVEN SAFELY BEFORE APPROPRIATE REPAIRS ARE MADE?

NHTSA complaint #11465323 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Fuel pump seal leak/ flange broke. Smelled gas, saw a puddle under the car. Upon fuel pump inspection a failed repair combined with original broken seal flange. We live in a state where the recall was not listed so our next step is to contact volvo.

NHTSA complaint #11456464 — an unverified report by a vehicle owner.

AIR BAGS

I requested Danbury, CT Volvo to have the repairs done as per the recall notice on Jan 25 and was told the parts required are on back order and they do not know when the parts will be in. I would like to know if I am in danger by continuing to use the car before the repair can b made. Sincerely, [XXX] tel [XXX] email [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11451497 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

TL* THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT STATED THAT THERE WAS A FUEL ODOR INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE VEHICLE HAD A DEFECTIVE FUEL PUMP AND FUEL PUMP SEAL. THE MECHANIC LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE CONTACT THEN TOOK THE VEHICLE TO JIM FISHER VOLVO (2108 W BURNSIDE ST, PORTLAND, OR 97210) WHERE HE WAS INFORMED THAT THE VEHICLE WAS NOT UNDER RECALL. THE CONTACT WAS INFORMED THAT HE HAD TO PAY OUT OF POCKET FOR THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED A DISCOUNT TOWARDS THE REPAIRS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.

NHTSA complaint #11377519 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

I JUST BOUGHT A 2004 VOLVO XC70 STATION WAGON AND IT SEEMS TO BE LEAKING FROM THE FUEL PUMP WHICH FROM MY UNDERSTANDING IS A RECALL. I BOUGHT THIS VEHICLE THINKING BECAUSE IT WAS A VOLVO IT WAS GOING TO BE A SAFE CAR FOR MY CHILDREN AND I. IF YOU CAN CONTACT ME AND LET ME KNOW IF YOU CAN HELP ME I WOULD GREATLY APPRECIATE IT MY NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11374079 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

FUEL PUMP NEEDS TO BE REPLACED

NHTSA complaint #11366313 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

PARK THE CAR AND SMELL GAS DID SOME MORE RESEARCH AND HOW TO SET THE FUEL PUMP IS LEAKING GAS OUT OF THE CAR ON THE STREET AND SAD DOESN'T HAVE GAS PRESSURE AND IT LEAKS GAS UNDER THE BACK SEAT

NHTSA complaint #11351705 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

ALTHOUGH THE 'CRACKED FUEL PUMP FLANGE' RECALL SERVICE (VOLVO RECALL R220, NHTSA 09V-483) WAS PREVIOUSLY PERFORMED ON MY VEHICLE, THE VOLVO XC70 HAS AN ADDITIONAL 'FUEL SENDING UNIT' ON THE DRIVER'S SIDE OF THE CAR. THIS ADDITIONAL FUEL COMPONENT HAS A SIMILARLY FORMED FLANGE WHICH ALSO DEVELOPS A CRACK. EVEN THOUGH THE UNITS ARE SIMILARLY COMPOSED AND BOTH IN THE SAME ENVIRONMENT, I HAVE BEEN TOLD THE AUXILIARY FUEL SENDING UNIT IS NOT COVERED UNDER VOLVO RECALL 220. EXACTLY AS DESCRIBED IN THE FUEL PUMP RECALL, THE CRACK IN THE DRIVER'S SIDE FUEL SENDING UNIT ALLOWS GASOLINE TO CONSTANTLY OOZE THROUGH THE CRACK AND SLOWLY POUR ONTO THE GROUND AND PUDDLE. IF A FUEL PUMP FLANGE CRACK ALLOWING GASOLINE TO POUR ONTO THE GROUND WAS CAUSE FOR A RECALL, WHY IS THE EXACT SAME PROBLEM IN THE AUXILIARY FUEL SENDING UNIT NOT ALSO A CAUSE FOR RECALL?

NHTSA complaint #11309852 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2004 VOLVO XC70. WHILE DRIVING 30 MPH, THERE WAS AN ABNORMAL ODOR DETECTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. *BF .. CONSUMER STATED VOLVO HAD A RECALL ON FUEL PUMPS IN SOUTHERN STATES ONLY.

NHTSA complaint #11186885 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

TL* THE CONTACT OWNS A 2004 VOLVO XC70. WHILE DRIVING VARIOUS SPEEDS, A FUEL ODOR WAS DETECTED INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO GOODWIN'S VOLVO (91 MAIN ST, TOPSHAM, ME 04086) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 163,459. *TT CONSUMER STATED SMELLED GAS FROM, FROM THE BEGINNING, NOBODY COULD SMELL IT BUT MY DAUGHTER AND I FINALLY CHECKED BY USED CAR DEALER, THEY SAID IT WAS A LOOSE CLAMP, WHICH THEY TIGHTENED, I COULD SMELL IT SO THEY RECOMMENDED A SECOND OPINION TOOK IT TO GOODWINS VOLVO. TOPSHAM COPY OF FINDINDS ENCLOSED WHEN I TOOK IT BACK TO RENO MEADOWS AUTO, THEY SAID IT WAS THE VENT TUBE, THEY REPLACED THE COPY ENCLOSED, SEEMS TO BE OKAY NOW. UPDATED 10/15/18

NHTSA complaint #11109887 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

THE FUEL PUMP BEGAN LEAKING FUEL IN HOT WEATHER. IT LEAKS BOTH IF THE CAR IS BEING DRIVEN OR IF IT'S STATIONARY. THERE IS AN EXISTING RECALL THAT SEEMS TO COVER THIS ISSUE. IT IS REFERRED TO AS "RECALL 220" IN VOLVO'S DOCUMENTATION. THE ORIGINAL RECALL LIMITS THE AFFECTED VEHICLES TO ONES WHICH WERE ORIGINALLY PURCHASED IN SPECIFIC U.S. STATES. THIS IS ODDLY ARBITRARY CONSIDERING CARS CAN BE MOVED AROUND AND WARM WEATHER ISN'T EXCLUSIVE TO ANY SPECIFIC LOCATION. I'VE ATTEMPTED TO CONTACT THE MANUFACTURER AND THE NHTSA BUT AM IMMEDIATELY SHUT DOWN DUE TO MY VIN NOT BEING LISTED IN THEIR DATABASE. VOLVO ISSUED DOCUMENTATION TO THEIR SERVICE LOCATIONS ON HOW TO VISUALLY INSPECT A VEHICLE TO DETERMINE IF IT'S AFFECTED. I PERFORMED THOSE STEPS AND BELIEVE MY VEHICLE FITS THE GUIDELINES FOR THE RECALL.

NHTSA complaint #11105281 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

THIS COMPLAINT IS FOR A 2004 VOLVO XC70. THIS CAR HAS SOME SERIOUS PROBLEMS WITH ITS VARIOUS MODULES. WHEN DRIVING ON A BUSY INTERSTATE HIGHWAY, THE CAR JERKED AS IF THE TRANSMISSION WAS SLIPPING. AFTER THIS A WARNING LIGHT STATING "BRAKE FAILURE; PULL OVER SAFELY" ILLUMINATED. CAR WENT INTO LIMP MODE WHILE ON THE HIGHWAY IN FAST-MOVING TRAFFIC. GOT CAR TO A PARKING LOT AND WAITED ABOUT 30 MINUTES. CAR STARTED AND I WAS ABLE TO DRIVE IT HOME, ALTHOUGH BEING ABOUT 50 MILES AWAY. CAR WENT IN TO LIMP MORE AGAIN DURING DRIVE AND LOST ALL DASH INDICATORS, INCLUDING TURN SIGNALS, SPEEDOMETER AND ODOMETER. LIGHT FOR "CHECK ENGINE" WAS ILLUMINATED. AFTER MECHANIC RESET CODES, HE STATED THAT IT MIGHT BE THE ECM OR TCM. I SENT OFF THE ECM FOR DIAGNOSIS AND IT CAME BACK WITHOUT ANY ERRORS. I THEN SENT OFF THE TCM AND LEARNED THAT IT NEEDED REPAIR. AFTER RECEIVING THE REPAIRED TCM UNIT, WE RE-INSTALLED AND CAR DROVE FOR A COUPLE OF DAYS. I TOOK THE CAR FOR A 6-HOUR ROUND TRIP DRIVE THIS PAST WEEKEND AND HAD ONE INCIDENT OF THE JERKING, BUT WITHOUT ANY OTHER ISSUES. AFTER LETTING THE CAR SIT IN THE DRIVE FOR AROUND 20 MINUTES, I TRIED STARTING IT ONLY TO GET ANOTHER "CHECK ENGINE" LIGHT AND INOPERABLE DASH INDICATORS (SPEEDOMETER, ODOMETER, TURN SIGNALS, ETC.). TOOK THE CAR TO A VOLVO DEALERSHIP TODAY FOR A DIAGNOSIS. THEY STATED THAT THERE WAS NO CONTACT OCCURRING WITH THEIR COMPUTER DIAGNOSTIC SYSTEM. THEY RECOMMENDED A REPLACEMENT OF THE CEM AS A FIRST STEP WITH NO GUARANTEE THAT THE PROBLEM RESIDES IN THE THAT MODULE. THAT PART INSTALLED IS OVER $1,100. THIS IS MY FIFTH VOLVO, AND UNDOUBTEDLY, THE WORST YET. I AM CONSIDERING JUNKING IT AND LEAVING VOLVO IN MY PROVERBIAL REAR VIEW. IT IS ASTOUNDING THAT VOLVO HAS NOT OFFERED A RECALL AS THIS IS CLEARLY A SAFETY HAZARD. PERHAPS IT TAKES PEOPLE DYING FOR CAR COMPANIES TO OWN UP TO FAULTY BUILDING.

NHTSA complaint #11104042 — an unverified report by a vehicle owner.

ENGINE

THIS COMPLAINT IS FOR A 2004 VOLVO XC70. THIS CAR HAS SOME SERIOUS PROBLEMS WITH ITS VARIOUS MODULES. WHEN DRIVING ON A BUSY INTERSTATE HIGHWAY, THE CAR JERKED AS IF THE TRANSMISSION WAS SLIPPING. AFTER THIS A WARNING LIGHT STATING "BRAKE FAILURE; PULL OVER SAFELY" ILLUMINATED. CAR WENT INTO LIMP MODE WHILE ON THE HIGHWAY IN FAST-MOVING TRAFFIC. GOT CAR TO A PARKING LOT AND WAITED ABOUT 30 MINUTES. CAR STARTED AND I WAS ABLE TO DRIVE IT HOME, ALTHOUGH BEING ABOUT 50 MILES AWAY. CAR WENT IN TO LIMP MORE AGAIN DURING DRIVE AND LOST ALL DASH INDICATORS, INCLUDING TURN SIGNALS, SPEEDOMETER AND ODOMETER. LIGHT FOR "CHECK ENGINE" WAS ILLUMINATED. AFTER MECHANIC RESET CODES, HE STATED THAT IT MIGHT BE THE ECM OR TCM. I SENT OFF THE ECM FOR DIAGNOSIS AND IT CAME BACK WITHOUT ANY ERRORS. I THEN SENT OFF THE TCM AND LEARNED THAT IT NEEDED REPAIR. AFTER RECEIVING THE REPAIRED TCM UNIT, WE RE-INSTALLED AND CAR DROVE FOR A COUPLE OF DAYS. I TOOK THE CAR FOR A 6-HOUR ROUND TRIP DRIVE THIS PAST WEEKEND AND HAD ONE INCIDENT OF THE JERKING, BUT WITHOUT ANY OTHER ISSUES. AFTER LETTING THE CAR SIT IN THE DRIVE FOR AROUND 20 MINUTES, I TRIED STARTING IT ONLY TO GET ANOTHER "CHECK ENGINE" LIGHT AND INOPERABLE DASH INDICATORS (SPEEDOMETER, ODOMETER, TURN SIGNALS, ETC.). TOOK THE CAR TO A VOLVO DEALERSHIP TODAY FOR A DIAGNOSIS. THEY STATED THAT THERE WAS NO CONTACT OCCURRING WITH THEIR COMPUTER DIAGNOSTIC SYSTEM. THEY RECOMMENDED A REPLACEMENT OF THE CEM AS A FIRST STEP WITH NO GUARANTEE THAT THE PROBLEM RESIDES IN THE THAT MODULE. THAT PART INSTALLED IS OVER $1,100. THIS IS MY FIFTH VOLVO, AND UNDOUBTEDLY, THE WORST YET. I AM CONSIDERING JUNKING IT AND LEAVING VOLVO IN MY PROVERBIAL REAR VIEW. IT IS ASTOUNDING THAT VOLVO HAS NOT OFFERED A RECALL AS THIS IS CLEARLY A SAFETY HAZARD. PERHAPS IT TAKES PEOPLE DYING FOR CAR COMPANIES TO OWN UP TO FAULTY BUILDING.

NHTSA complaint #11104042 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND A STRONG FUEL ODOR WAS PRESENT. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR APPROXIMATELY SIX MONTHS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE) BECAUSE IT WAS REGISTERED IN THE PARTICIPATING STATES PER THE RECALL INFORMATION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

NHTSA complaint #11101796 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

THE CAR LOCKS BY ITSELF AUTOMATICALLY WHEN KEY IS IN IGNITION AND YOU STEP AWAY FROM CAR LEAVING YOU LOCKED OUT. ACCORDING TO THE DEALER, THIS IS A "FEATURE" OF THIS CAR. AMONG ALL THE CARS I HAVE OWNED AND DRIVEN THIS IS THE ONLY THAT DOES THIS, VOLVO NEEDS TO CORRECT HIS ISSUE.

NHTSA complaint #11062323 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

STARTED SMELLING GASOLINE WHEN DRIVING, AND NOTED DRIPPING UNDER GAS TANK WHEN PARKED. I REMOVED THE FUEL PUMP COVER IN THE FLOORBOARD, AND THERE IS A LEAK IN THE TOP OF THE FUEL PUMP, THAT DRIPS CONSTANTLY WHILE THE IGNITION IS ON. THIS HAS BEEN REPORTED BEFORE, BUT MY VIN IS NOT LISTED AS ONE OF THE USUAL SUSPECTS.

NHTSA complaint #11040986 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2004 VOLVO XC70. WHENEVER THE CONTACT FUELED THE VEHICLE, FUEL BEGAN TO LEAK OUT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 154,000.

NHTSA complaint #11034533 — an unverified report by a vehicle owner.