2022 Audi Q5 problems

UNKNOWN OR OTHER

Our '22 Audi Q5 experienced a spontaneous sunroof implosion while driving on the highway. Temperature would not have been a considering factor here, nor did anything hit the sunroof but it exploded and showered the occupants with glass - both pebble-sized pieces and small shards. The curtain was open at the time and glass went everywhere. Thankfully, the driver had the good sense to pull over immediately without an accident. This incident interrupted their trip, they had to find someone to tape a plastic cover over the gaping hole, then have the sunroof replaced, all at considerable expense and hassle. This was both a very dangerous AND frightening experience. Audi headquarters was contacted and denied any responsibility, saying that we need to handle this through our insurance company which I find outrageous as it has been recorded that quite a few Audis have experienced this same situation. It should be covered under their warranty!!

NHTSA complaint #11741249 — an unverified report by a vehicle owner.

ENGINE

2022 Audi Q5 (VIN: [XXX] ). Engine lubrication system failure — persistent abnormal oil consumption across two separate engines over 14 months. Beginning March 2025, the low engine oil warning light began activating repeatedly, sometimes after as few as 300 miles. AutoNation Audi Bellevue confirmed 1 quart low and initiated oil consumption tests. Their technician noted in writing that oil found externally was "not enough to cause a 1 quart low oil light" — meaning the root cause was never identified. A PCV valve replacement was attempted July 2025; the warning returned after only 300 miles — same as before the fix. Audi of America approved a full engine replacement in September 2025, completed December 2025. Within weeks of pickup in January 2026, the low oil warning activated again on the brand new engine, and again after 4,000 miles in April 2026. The defect has persisted across two engines despite multiple repair attempts. Audi now claims consumption is "within spec" at 0.16 qt/1,000 miles but has not explained why the warning light keeps activating. Safety risk: unpredictable oil loss risks sudden engine seizure at highway speeds with insufficient warning to stop safely. Confirmed and inspected by AutoNation Audi Bellevue and Audi of America. Vehicle available for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11740979 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The module that controls the car’s electronics is located inside a special protective bag. A hole developed in this bag, and water leaked inside. The module is now completely submerged in water. When we started the car, many error messages appeared, but after we turned the car off and tried to start it again, the car would no longer start.

NHTSA complaint #11732436 — an unverified report by a vehicle owner.

POWER TRAIN

Vehicle: 2022 Audi Q5 VIN: [XXX] Current Mileage: 60,221 DESCRIPTION OF PROBLEM: I am filing this complaint regarding a recurring all-wheel-drive (AWD) system defect on my 2022 Audi Q5 that has persisted despite a prior repair performed under the factory warranty. SYMPTOMS: I have been experiencing the following symptoms primarily during tight turns, U-turns, and low-speed maneuvering such as in parking lots: - Jerking and lurching of the vehicle during turns - Grinding and clunking noises from the drivetrain during turns - Vibrations felt through the vehicle during turns - Symptoms occur at both low speeds and highway speeds REPAIR HISTORY: Approximately 1.5 years ago, while my vehicle was still under the Audi factory warranty, I brought my vehicle to an authorized Audi dealership for the exact same symptoms. The dealer performed an AWD fluid drain and refill per Audi Technical Service Bulletin (TSB) #2059057, which specifically addresses AWD clutch noise and vibration during turns on 2021-2023 Audi Q5 models. The dealer indicated the issue was resolved. RECURRENCE: The identical symptoms have since returned. My vehicle is now out of its factory warranty period. The dealer has not provided a permanent fix despite following the manufacturer's own TSB procedure. The repair performed under warranty has clearly failed to resolve the underlying defect. SAFETY CONCERN: The jerking and loss of smooth drivetrain control during turns, particularly at low speeds in parking lots and during U-turns, represents a safety hazard as it affects the driver's ability to maintain predictable vehicle control. This issue is especially dangerous in situations requiring precise maneuvering such as parking, merging, and navigating tight spaces. ADDITIONAL NOTES: - Audi TSB #2059057 acknowledges this as a known defect affecting 2021-2023 Q5 models - The same repair has failed to provide a lasting fix - Multiple owners of 2021-2023 Audi Q5 vehicles have reported identical INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO

NHTSA complaint #11727667 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2022 Audi Q5. The contact stated that while the vehicle was parked, the vehicle was started, and the message "Electrical System Malfunction – Stop Safely" was displayed. A red warning light flashed and then turned yellow. In another occurrence, while on the freeway, the vehicle accelerated independently, and the collision warning light flashed with a beeping sound, although there were no vehicles nearby. The vehicle was taken to the dealer, but was not diagnosed or repaired. The dealer was unable to duplicate the failure due to invalid data that was received. The contact was informed by the dealer to avoid driving the vehicle when the red light was illuminated. The manufacturer was not notified of the failure. The approximate failure mileage was 23,000.

NHTSA complaint #11723840 — an unverified report by a vehicle owner.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

The contact owns a 2022 Audi Q5. The contact stated that while coming to a stop, there was a loud bang, and the sunroof glass shattered, with glass falling inside the vehicle. The vehicle was towed to a local dealer, where it was determined that the sunroof glass had shattered on impact with a foreign object. The vehicle was not repaired due to the cost and remained at the local dealer. Upon further inspection, there was no evidence that an object had caused the sunroof glass to shatter. The manufacturer was made aware of the failure. The failure mileage was approximately 41,000.

NHTSA complaint #11719808 — an unverified report by a vehicle owner.

POWER TRAIN

Vehicle: 2022 Audi Q5 (VIN [XXX] ) Mileage at incident: ~20,000 Component: Powertrain – Engine / Turbocharger – Sudden Loss of Power NARRATIVE: On or about [XXX], my 2022 Audi Q5 experienced a sudden loss of engine power while driving approximately 60 mph. The vehicle began vibrating/shaking severely, jerking on acceleration, and displayed warnings including “Drive system: Please switch engine off” along with a check engine light. The vehicle entered reduced power/limp mode, creating a hazardous situation in traffic at highway speeds. The vehicle was taken to an authorized Audi dealer in Wayzata BLVD Minneapolis who diagnosed catastrophic internal engine failure and documented metallic debris in the engine oil. Audi replaced the engine with a new long block (warranty repair). However, despite confirmed metal contamination in the oil system, Audi directed the dealer to flush and reuse the turbocharger rather than replace it. The turbocharger is supplied by engine oil and may retain embedded metal in its bearing assembly, creating an ongoing risk of turbo bearing seizure/failure and another sudden loss of power at highway speed. I am reporting this because (1) the vehicle already experienced sudden power loss at highway speed, and (2) the repair decision to reuse a contamination-exposed turbocharger may create continued risk of sudden loss of power and unsafe operation. Dealer repair: Engine replaced; turbocharger reused after “flush.” Current safety status: I do not feel the vehicle is safe for highway driving due to risk of turbo failure and sudden power loss. Requested action: Please log and review similar complaints for potential investigation related to sudden loss of power and contamination-exposed turbo reuse in warranty repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11706954 — an unverified report by a vehicle owner.

ENGINE

Vehicle: 2022 Audi Q5 (VIN [XXX] ) Mileage at incident: ~20,000 Component: Powertrain – Engine / Turbocharger – Sudden Loss of Power NARRATIVE: On or about [XXX], my 2022 Audi Q5 experienced a sudden loss of engine power while driving approximately 60 mph. The vehicle began vibrating/shaking severely, jerking on acceleration, and displayed warnings including “Drive system: Please switch engine off” along with a check engine light. The vehicle entered reduced power/limp mode, creating a hazardous situation in traffic at highway speeds. The vehicle was taken to an authorized Audi dealer in Wayzata BLVD Minneapolis who diagnosed catastrophic internal engine failure and documented metallic debris in the engine oil. Audi replaced the engine with a new long block (warranty repair). However, despite confirmed metal contamination in the oil system, Audi directed the dealer to flush and reuse the turbocharger rather than replace it. The turbocharger is supplied by engine oil and may retain embedded metal in its bearing assembly, creating an ongoing risk of turbo bearing seizure/failure and another sudden loss of power at highway speed. I am reporting this because (1) the vehicle already experienced sudden power loss at highway speed, and (2) the repair decision to reuse a contamination-exposed turbocharger may create continued risk of sudden loss of power and unsafe operation. Dealer repair: Engine replaced; turbocharger reused after “flush.” Current safety status: I do not feel the vehicle is safe for highway driving due to risk of turbo failure and sudden power loss. Requested action: Please log and review similar complaints for potential investigation related to sudden loss of power and contamination-exposed turbo reuse in warranty repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11706954 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Vehicle: 2022 Audi Q5 (VIN [XXX] ) Mileage at incident: ~20,000 Component: Powertrain – Engine / Turbocharger – Sudden Loss of Power NARRATIVE: On or about [XXX], my 2022 Audi Q5 experienced a sudden loss of engine power while driving approximately 60 mph. The vehicle began vibrating/shaking severely, jerking on acceleration, and displayed warnings including “Drive system: Please switch engine off” along with a check engine light. The vehicle entered reduced power/limp mode, creating a hazardous situation in traffic at highway speeds. The vehicle was taken to an authorized Audi dealer in Wayzata BLVD Minneapolis who diagnosed catastrophic internal engine failure and documented metallic debris in the engine oil. Audi replaced the engine with a new long block (warranty repair). However, despite confirmed metal contamination in the oil system, Audi directed the dealer to flush and reuse the turbocharger rather than replace it. The turbocharger is supplied by engine oil and may retain embedded metal in its bearing assembly, creating an ongoing risk of turbo bearing seizure/failure and another sudden loss of power at highway speed. I am reporting this because (1) the vehicle already experienced sudden power loss at highway speed, and (2) the repair decision to reuse a contamination-exposed turbocharger may create continued risk of sudden loss of power and unsafe operation. Dealer repair: Engine replaced; turbocharger reused after “flush.” Current safety status: I do not feel the vehicle is safe for highway driving due to risk of turbo failure and sudden power loss. Requested action: Please log and review similar complaints for potential investigation related to sudden loss of power and contamination-exposed turbo reuse in warranty repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11706954 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2022 AUDI Q5. The contact received notification of NHTSA Campaign Number: 24V898000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer, who confirmed that parts were on backorder. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA complaint #11681346 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

This car has an active recall according to Audi, but it doesn't show up in the NHTSA's system. After reviewing the vehicle history, this car was imported and the bond wasn't released until 4/29/2025, given that, the dealership listed the car for sale April 4th and sold it to me April 22, 2025, SEVEN days before the bond was released. I also believe the FMVSS compliance sticker is fake as it's able to peel off the car in one piece with ease. There was also an active lien on the car from the previous owner. This dealership operates not only as a dealership but also the RI, owns the car repair garages reporting to Carfax but is also an insurance broker! Being a Registered Importer, dealer, garage owner, and insurance broker gives one person/business total control over importing, certifying, repairing, insuring, and selling vehicles. This makes it easy to forge documents, fake compliance (like FMVSS stickers), wash titles, and hide fraud with little outside oversight.

NHTSA complaint #11677231 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

A recall notice was sent on November 2024 informing us that the vehicle's high-voltage battery modules may experience a thermal overload possibly resulting in smoke or fire. In addition, we were notified that a defective high-voltage battery cell modules may overheat, increasing the risk of a fire. The recall notice indicated to contact the manufacturer, Audi, to remedy the recall. We contacted Audi multiple times starting on November 2024 for the manufacture to remedy this safety recall. We have yet to receive any information as to the timeframe to remedy the recall or have had Audi reach out setting an appointment for diagnostics or replacement of the defective battery. We have been concern for the safety of ourselves and the vehicle given the current recall.

NHTSA complaint #11662970 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I own a 2022 Audi Q5 Hybrid, and due to an unresolved recall (93AA), the vehicle’s plug-in hybrid functionality has been completely disabled since November 2024. The vehicle was designed to operate as a PHEV, but it can now only run on gasoline, significantly altering its intended use and efficiency. Audi has failed to provide a repair timeline or offer a loaner vehicle while the recall remains unresolved. Additionally, Audi of America has refused to buy back the vehicle, despite it no longer functioning as advertised. This situation raises serious concerns about the reliability of Audi’s hybrid and EV systems, as well as their ability to support affected customers. This recall effectively eliminates a core safety and performance feature of the vehicle, as owners relying on electric operation are forced to use gasoline instead. Given the uncertainty surrounding a fix, I am concerned about Audi’s ability to resolve this issue in a reasonable timeframe. Please see the attached complaint I made to my Utah attorney general's office.

NHTSA complaint #11648516 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I started the car and , put it in reverse and the rear back up camera never turned on as required when backing up today. Rear camera didnt activate but the parking light on the audi was red as usual indicating it was activated. However the screen just went to its default app page (settings, carplay, etc.) I was unable to see pedestrians as I backed out of the grocery shopping center parking spot. Yes. Audi dealership keeps telling me there is no update and that my software version 3606 is the latest software( I have told the dealer, I have a black screen without apps, only LTE and clock show up occasionally) they have done a factory reset and so have i without resolution. No warning lights came on, it just said welcome (user name) and went to the regular media screen. I have a 2mb 7 second video of the incident I took with my iphone if needed

NHTSA complaint #11631507 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

I started the car and , put it in reverse and the rear back up camera never turned on as required when backing up today. Rear camera didnt activate but the parking light on the audi was red as usual indicating it was activated. However the screen just went to its default app page (settings, carplay, etc.) I was unable to see pedestrians as I backed out of the grocery shopping center parking spot. Yes. Audi dealership keeps telling me there is no update and that my software version 3606 is the latest software( I have told the dealer, I have a black screen without apps, only LTE and clock show up occasionally) they have done a factory reset and so have i without resolution. No warning lights came on, it just said welcome (user name) and went to the regular media screen. I have a 2mb 7 second video of the incident I took with my iphone if needed

NHTSA complaint #11631507 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

My car cut off while I was driving [XXX]. My family including my [XXX] was in the car when the car shut off mid drive. No warning nothing. Power was on but the steering wheel locked and the brake pedal was firm. I could not switch gears nothing. It's a Sunday so I had the car towed to my home. 10/7 I have the car towed to Bell Audi in Edison NJ and was told it's my alternator. I work from home, I barely drive 10 miles a week. I use my car to pick my daughter up from school which is close to home. I have researched and found this is a common issue with Audi cars that are not old. At 13k miles I should not have this issue. We could've died on the highway as that is where I was heading towards. I checked my vin and found this is a common issue which is not acceptable as we almost died in the car as it stopped short and scared all of us and locked up. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11618518 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

There is some issue with emission system for Audi Q5 which results in Oil Warning light coming on. It looks like that this is a common issue as there are about 22 vehicles with same defect at one dealership. It looks like Audi dealerships and Audi themselves are aware of this issue and do not have parts to repair this. With the emission issue earlier with VW, not sure if this is a systemic issue. I have been told that the part No. is 7LO 906 243 F This problem came up one month back and this has not been repaired as of now being told that the part is on back order. The issue is still not resolved as part is on back order and I have to drive with the engine warning light.

NHTSA complaint #11613345 — an unverified report by a vehicle owner.

ENGINE

3 times while driving engine stalled. Car will restart after coasting off road & restarting it. Been to two Audi dealers under warranty. Car displayed no fault code. Only happens occasionally so neither dealer has seen the problem to fix it. My wife has video of the last engine stall but still no fix. We don’t trust or feel car is safe to drive.

NHTSA complaint #11576945 — an unverified report by a vehicle owner.

ENGINE

Vehicle had first oil change at 10K miles on 1/1/2023 In April of 2023 started noticing smoke and a burning smell coming out of the engine, took car in to dealership. They stated on 4/25/2023 that there was a "small oil leak," and that they repaired and cleaned up the leakage but they wanted to drive the vehicle once more before they released it to me. I have this all in a text message. 12/20/2023 took vehicle in for 20K service and they said there is a major leakage they said in a video they sent me: "found lots of oil on top of the engine, the bolts that hold the Cambridge (not sure if thats what he said/spelling) down are loose, so we will be pulling this all apart and resealing and replacing all those bolts to fix those leaks"

NHTSA complaint #11561326 — an unverified report by a vehicle owner.